FREQUENTLY ASKED QUESTIONS

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Q WHAT IS THE GET UP & GO CHALLENGE? A It’s a physical activity competition during the month of March. Individuals and teams of co-workers and

spouses compete to get the most minutes of physical activity. In addition to the friendly competition, you can earn a $25 health incentive* for participating and have a chance at winning an Apple Watch!!

Q WHEN IS THE GET UP & GO CHALLENGE? A The challenge runs from March 1 to March 31. Registration begins February 15.

Q HOW DO I PARTICIPATE? A Go to bswift.RedBrickHealth.com (employees can also get to RedBrick through the bswift benefits

page) to join as an individual, join a team or start a team. Instructions are provided online during the registration process, and are explained in detail below. When the challenge begins on March 1, use the Track feature in your RedBrick account, or download the RedBrick Health mobile app, to log your physical activity. You can also sync fitness devices to RedBrick Health to track your activity automatically!

Q CAN MY TEAMMATES OR ANYONE ELSE SEE WHICH ACTIVITIES I DO? A No. Your personal activity information stays confidential. Your teammates can only see your team’s

total points.

Q I’M NOT DOING ANY PHYSICAL ACTIVITY RIGHT NOW. CAN I STILL JOIN THE CHALLENGE? A Yes—the challenge is designed to get everyone moving, regardless of their current level of fitness. Every

person can find some activity that works for them.

Q WHAT WILL I EARN FOR PARTICIPATING IN THE CHALLENGE? A Teams will be competing for challenge victory and prizes. Everyone who participates (by tracking

at least 10 days of activity) will earn a $25 health incentive* that counts toward your quarterly healthy activities.

Q WHAT ARE THE PRIZES? A In addition to your $25 health incentive, the top five teams will be entered into a drawing for an Apple

Watch for everyone on the team.

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Q WHAT IF I DON’T JOIN THE GET UP & GO CHALLENGE WHEN IT FIRST BEGINS? A That’s ok! You can join up to March 18, but the sooner the better!

Q HOW DO I SIGN UP FOR THE GET UP & GO CHALLENGE? A It’s easy! Follow these steps to get started.

• Log in to your account at bswift.RedBrickHealth.com. Employees can also go through the bswift benefits page.

• Click on “Challenges” in the left-hand navigation panel.

• Then, click on the Get Up & Go Challenge name.

• You’ll see a list of the teams that are available. Search for a specific team name or create a new team. You can also participate as an individual.

• If you would like to join an existing team, click “Join Team” and follow the steps to create your individual name and icon. After you’ve completed your individual name and icon selection, you’ve completed registration. You’ll be taken to your team page.

• If you would like to create a team, select “Create Team,” select a team name, division, description of your team (optional), team icon and background color.

• From here, you can copy and paste a link into an email to invite others to join your team. Or you can tell co-workers your team name and ask them to join by searching for your team.

Q How do I track my activity? A You can track your activity via the home page, via Track on the left navigation menu, via your team page on

the leaderboard, via the RedBrick mobile app, or by connecting (syncing) a physical activity tracking device or app to your RedBrick Health account.

SAMPLE

SAMPLE

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Q WHAT IF I WANT TO LEAVE OR CHANGE TEAMS? A You can remove yourself from a team and create or join another team up until March 18.

Q HOW DO I ACCESS THE MOBILE APP? A Once you have registered on the RedBrick Health site at bswift.RedBrickHealth.com, search for the

RedBrick Health app in the App Store/Google Play and download the app. Enter bswift in lowercase letters in the activation code field and then log in using your RedBrick Health username and password.

Q CAN I SEE MY TEAM’S STANDINGS IN THE CHALLENGE VIA THE APP? A You will be able to enter your physical activity into Track via the app, which will sync to the challenge on

the RedBrick site. You will not be able to view any specific challenge information via the app. Q CAN I CONNECT MY APPLE WATCH TO THE REDBRICK APP? A Yes. You will first need to connect the RedBrick app to Apple Health. Log in to the app, open Track and

select “Use my data from the Health app.” Q IF I SYNC A PHYSICAL ACTIVITY TRACKING DEVICE OR APP TO MY REDBRICK ACCOUNT, DOES

THIS ACTIVITY GET RECORDED IN THE CHALLENGE? A Yes, if you sync a physical activity tracking device or app to RedBrick Health and you’ve registered for the

challenge, you will automatically start to receive credit for applicable activities in the challenge. (Go to the Sync Options tab via bswift.RedBrickHealth.com to learn more about currently available options or begin syncing.)

Have a question that’s not answered here? Call RedBrick Health at 844-724-5270.

*The quarterly maximum earnings for healthy activities is $25 for a total of $100/year. Log in to bswift.RedBrickHealth.com for details.