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7/26/2019 Free Solved Paper New Pattern Ugc Net Management
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CSIR UGC NET, GATE (ENGINEERING), GATE (Science), IIT-JAM, UGC NET, TIFR, IISc, NIMCET, JEST etc.
Phone: 0744-2429714 Mobile: 9001297111 , 9829567114, 9829597114, 9001297242Website: www.vpmclasses.com E-Mail: [email protected]/[email protected]
Address: 1-C-8, SFS, TALWANDI, KOTA, RAJASTHAN, 324005 Page 1
For IIT-JAM, JNU, GATE, NET, NIMCET and Other Entrance Exams
1-C-8, Sheela Chowdhary Road, Talwandi, Kota (Raj.) Tel No. 0744-2429714
Web Site www.vpmclasses.com [email protected]
Patternof questions : MCQs
UGC NET - MANAGEMENT
Total marks : 350
Duration of test : Paper I & II - 2.5 Hours Paper III - 2.5 Hours
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MOCK TEST PAPER
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PAPER - I This paper contains 50 objective type. Each question carries 2 marksquestions .
Attempt .all the questions
PAPER - II This paper contains 50 objective type
. Each question carries 2 marksquestions . Attempt .all the questions
PAPER -III This paper contain 75 objective typequestions. Each question carries 2 marks
s .
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At tempt all the quest ions.(According to the NEW PATTERN)
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Address: 1-C-8, SFS, TALWANDI, KOTA, RAJASTHAN, 324005 Page 2
PAPER I
1. Feedback in communication Process __________________
(A) Explores defect in receiver
(B) Clarifies the communication
(C) Beneficial in understanding
(D) Delights the Sender
2. Intrapersonal communication is
(A) Person-to-person contact
(B) Talking to oneself
(C) When more than two persons are involved
(D) None of the above
3. What is the full form of SIM?
(A) Subscribers Idea Module
(B) Subscriber Information Module
(C) Subscribers Identity Module
(D) None of the above
4. When was the first English newspaper, Bengal Gazettes Published?
(A) 1770 AD
(B) 1790 AD
(C) 1801 AD
(D) 1780 AD
5. An effective communication produces in receiver ______
(A) Acceptance
(B) Joy
(C) Thinking
(D) None of the above
6-9. Following table shows the scores of students in One MOCK Test (section wise). Assume MOCK
TEST contain 3 sections, each sections have 50 questions. The total of the scores in 3 sections is
compared with cut off and if students total score is higher than the cut off, it is said that he has
cleared the cut off.
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Address: 1-C-8, SFS, TALWANDI, KOTA, RAJASTHAN, 324005 Page 3
Mock Test 1 English Quant D.I. Cut-off
STUDENT 1 23 12 19 59
STUDENT 2 24 17 18 59
STUDENT 3 29 11 23 59
STUDENT 4 21 14 21 59
STUDENT 5 19 13 25 59
STUDENT 6 26 17 21 59
STUDENT 7 25 19 23 59
STUDENT 8 27 20 21 59
6. How many Students have cleared the cut off?
(A) 2
(B) 3
(C) 4
(D) 5
7. Which student has scored the maximum total marks?
(A) 3rd
(B) 6th
(C) 7th
(D) 8th
8. Which student has scored highest marks by combining only sections of English and DI?
(A) 3rd
(B) 4th
(C) 5th
(D) 1st
9. If the section-wise cut-off in MOCK Test is 15 for Quant and 20 each for English and DI, then how
many students has cleared all the cut-offs?
(A) 4
(B) 3
(C) 5
(D) 6
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10. Which student has scored minimum by combining only section of Quant & DI
(A) 8th
(B) 1st
(C) 4th
(D) 5 th
11 Which of the following is not open source software?
(A) Internet Explorer
(B) Apache HTTP Server
(C) Fedora Linux
(D) Open Office
12. In MS Word, after selecting a content, it can be copied by ______
(A) Shift Key + C Key
(B) Alt Key + C Key
(C) Enter Key
(D) Ctrl Key + C Key
13 MODEM = ______________
(A) An Electric Device
(B) Modulator and Demodulator
(C) Internal Memory
(C) None of the above
14 Multimedia is __________
(A) A computer Game
(B) A software
(C) A technology
(D) A Media
15 What is the full form of LAN?
(A) Large Area Network
(B) Local Area Network
(C) Little Area Network
(D) None of the above16 Look at this series: 53, 53, 40, 40, 27, 27, what number should come next?
(A) 10
(B) 18
(C) 14
(D) 45
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17 Look at this series: 80, 10, 70, 15, 60, ... What number should come next?
(A) 50
(B) 15
(C) 23
(D) 20
18 Look at this series: 2, 6, 18, 54, .... What number should come next?
(A) 162
(B) 134
(C) 155
(D) 161
19 Look at this series: 201, 202, 204, 207... What number should come next?
(A) 205(B) 208
(C) 210
(D) 211
Passage 1 (Q.20-25)
The history of literature really began as the earliest of the arts. Man danced for joy round his primitive
camp fire after the defeat and slaughter of his enemy. He yelled and shouted as he danced and
gradually the yells and shouts became coherent and caught the measure of the coherent and caught
the measure of the dance and thus the first war song was sung. As the idea of God developed
prayers were framed the songs and prayers became traditional and were repeated from one
generation to another, each generation adding something of its own.
As man slowly grew more civilized, he was compelled to invent some method of writing by three
urgent necessities. There were certain things that it was dangerous to forget and which, therefore,
had to be recorded. It was often necessary to communicate with persons who were some distance
away and it was necessary to protect ones property by making tools and so on, in some distinctive
manner. So man taught himself to write and having learned to write purely for utilitarian reasons he
used this new method for preserving his war songs and his prayers. Of course, among these ancient
peoples, there were only a very few individuals who learned to write, and only a few could read what
was written.
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20 Before man invented writing
(A) Literature was passed on by word of mouth
(B) Prayers were considered literature
(C) Literature was just singing and dancing
(D) There was no literature
21 As for the war songs and prayers each generation
(A) Added something of its own to the stock
(B) Blindly repeated the songs and prayers
(C) Composed its own songs and prayers
(D) Repeated what was handed down to it
22. The first war-song
(A) Was inspired by God
(B) Was developed spontaneously
(C) Was a song traditionally handed down
(D) Was composed by leading dancers
23. The war song evolved out of
(A) Creative inspiration
(B) There was no literature
(C) Artistic urge
(D) Yelling and shouting
24. Man invented writing because he wanted
(A) To be artistic
(B) To write war song
(C) To write literature
(D) To record and communicate
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25. The word measure in the context of the passage means
(A) Weight
(B) Rhythm
(C) Size
(D) Quantity
26 The information to be collected in survey method are related to
(A) Present Position
(B) Aims of the research
(C) The attainment of Aim of research
(D) All of the above
27 Research is done for
(A) Knowledge of research process
(B) Solving a business Problem
(C) Interest in research
(D) Experience
28 A research problem is feasible only when
(A) It is researchable
(B) It has some utility
(C) It is New
(D) All of the above
29. One of the essential characteristics of research is
(A) Sensitivity
(B) Generalizability
(C) Usability
(D) Replicability
30. The experimental research is(A) A method for verifying a hypothesis
(B) A variable controlling method
(C) A method of deriving inferences
(D) None of the above
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31. UGC was established formally as statutory body in the year __________________
(A) 1972
(B) 1965
(C) 1956
(D) 1962
32. In India, total number of Open University is _______
(A) Fourteen
(B) Sixteen
(C) Eighteen
(D) Fifteen
33. Who was chairman of the UGC committee 1969 appointed for administrative legislation of the
universities?
(A). Dr. Zakir Hussain
(B) Dr. P B Gajendragadkar
(C) Dr. L S Mudaliar
(D) Dr. Radha Krishnan
34. UGC has launched career oriented program in
(A) 1964-65
(B) 1994-95
(C) 1997-98
(D) 1980-81
35. The prime minister of India is appointed from ______
(A) The leading Party in Lok Sabha
(B) The Leading Party in Rajya Sabha
(C) The leading party in Lok Sabha and Rajya Sabha combined
(D) None of the above
36. The study of interrelations between Organism and their environment is called___
(A) Biosphere
(B) Ecology
(C) Synecology
(D) Autecology
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37 WWF is _______
(A) World wide Fund for People
(B) World welfare Fund
(C) World wide Fund for Nature
(D) Non of the above
38 Which was the first National Park established in India?
(A) Anshi National Park
(B) Gir National Park
(C) Kanha National Park
(D) Jim Corbett National Park
39 Fossil Fuels include
(A) Oil
(B) Natural Gas
(C) Coal
(D) All of the above
40 Noise in excess of ______ is called noise pollution
(A) 40-65 db
(B) 60-70 db
(C) 80-100 db
(D) None of the above
41 Effectiveness of teaching depends on ____
(A) Handwriting of Teacher
(B) Speaking ability of Teacher
(C) Qualification of the Teacher
(D) Subject Understanding of the Teacher
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42 Verbal Guidance is least effective in the learning of ____
(A) Aptitudes
(B) Skills
(C) Attitudes
(D) Relationship
43 The participation of students will be maximum if ____ method is used for teaching.
(A) Text Books
(B) Discussion Method
(C) Conference Method
(D) Lectures
44 The primary responsibility of the teachers adjustment lies with
(A) The Students
(B) The Principal
(C) The Community
(D) The Teacher himself
45. The First Kindergarten was started by
(A) William James
(B) A D Clinton
(C) Freidrich Forebel
(D) J H Hills
46. If Saturday falls on three days after today which is January 7, on which day 2ndDecember of previous
year fall?
(A) Tuesday
(B) Saturday
(C) Monday
(D) Sunday
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47-49 In each of the following questions, number series is given. One of the numbers in each series is
wrong. After searching wrong number find the correct number in its place.
47. 510, 254, 126, 64, 30, 14, 6
(A) 252
(B) 62
(C) 130
(D) 9
48. 196, 169, 144, 121, 101
(A) 148
(B) 120
(C) 180
(D) 100
49. 1, 3, 10, 21, 68, 129.
(A) 64
(B) 20
(C) 4
(D) 130
50. Cow : Calf :: Mother: ?
(A) Daughter
(B) Father
(C) Brother
(D) None of the above
PAPER II
1. The ability to apply creative solutions to problems and opportunities to enhance or to enrich peoples
live is called.
(A) Entrepreneurship
(B) Innovation
(C) Creativity
(D) Creative thinking
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2. Employees must be given the tools and resources they need to be creative. One of the most
valuable resources is:
(A) Time
(B) Money
(C) Rules & guidelines
(D) Providing Challenges
3. Tight cost control is associated with which of the following strategies?
(A) Market segmentation strategy
(B) Market dominance strategy
(C) Cost leadership strategy
(D) Differentiation Strategy
4. Which of the following tend to market high end goods and services and are able to use a premium
pricing strategies in a specific market segment?
(A) Followers
(B) Leaders
(C) Nichers
(D) Challengers
5. Propensity of people to consume is an example of a (n) ____variable.
(A) Political
(B) Economic
(C) Social
(D) Demographic
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6. Ego strength and locus of control are _____ that influence an individuals ethical behavior.
(A) Values,
(B) Beliefs
(C) Personality variables
(D) Structural variables.
7. The belief that businesses that help in solving difficult social problems create a desirable
community and attract and keep skilled employees is known as which argument for social
responsibility ?
(A) Ethical obligation
(B) Public image
(C) Better environment
(D) Possession of resources
8. Which of the following refers to a special telephone line that enables employees to bypass the
proper channels for reporting their ethical dilemmas and problems?
(A) Ethics training
(B) Ethics Audit
(C) Ethics Hotline
(D) Ethics development
9. Which of the following approaches is neither immoral nor moral and simply ignores ethical
considerations?
(A) Moral management
(B) Amoral management
(C) Immoral Management
(D) Both (A) & (C)
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10. Globalization of industries is occurring for all of these reasons except.
(A) World wide trend towards similar consumption pattern.
(B) A emergence of global buyers & sellers.
(C) A world wide trend towards different consumption patterns.
(D) E - commerce and the instant transmission of money and information across continents.
11. The point rating method is a quantitative technique & job evaluation. What are the advantages of this
method?
i. The system is accurate & dependable
ii. It is a simple technique.
iii. It is a quits & inexpensive method.
iv. Wage differentials are likely to be systematic.
And in accordance with the content of each job.
(A) Only i & ii
(B) Only i & iii
(C) Only ii & iii
(D) Only i & iv
12. Consider the following cash flow series of a project.
Which of the following is/are true?
(i) The maximum number of IRRs for the above series is limited to two.
(ii) The firm has withdrawn Rs. 1400 from the project at the end of year.
(iii) The above project can have only one IRR.
(A) Only (i) above
(B) Only (ii) above
(C) Only (iii) above
(D) Both (i) & (ii)
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13. A non simple mixed project.
(A) Has a sequence of cash outflows followed by a sequence of cash inflows.
(B) Has an unrecovered balance of zero through the life of the project.
(C) Always has a negative uncovered investment balance.
(D) Has i* (the rate at which uncovered investment balances are zero, lesser than imin
(the smallest
interest rate satisfying the non - positivity condition).
14. Which of the following statements is/are true regarding bond value theorems?
(i) When the required rate of return is greater than the coupon rate, the premium on the bond
increases as maturity approaches.
(ii) For a given difference between YTM and coupon rate, the longer the term to maturity, greater will
be change in price with the change in YTM.
(iii) The effect of a change in YTM on the price of the bond in more in case of lower yield bonds than
in books withyields.
(A) Only (i) above
(B) Only (ii) above
(C) Both (i) and (ii)
(D) Both (ii) and (iii)
15. The difference between micro and macroeconomics is.
(A) Microeconomics deals with the economies of individual countries while macroeconomics
describes the functioning of the world economy.
(B) Microeconomic is concerned with the behavior of individual entity like market, firm etc, and while
macroeconomics, with the overall performance of the economy.
(C) Microeconomics is positive economics while macro economics is normative.
(D) None of the above.
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16. The price elasticity of demand for a product is infinity if the firm increases price of the product by
10% total revenue of the firm will.
(A) Not change
(B) Increase to infinity
(C) Fall to zero
(D) Decrease by more than 10%
17. Law of diminishing return is not relevant when.
(A) All labors are equally efficient.
(B) The time period is short.
(C) All factors of input are increased by the same proportion.
(D) Capital is held constant.
18. ______ Provides a way for individual investors to support socially responsible companies
(A) NASDAQ
(B) Going green
(C) A band
(D) A socially responsible mutual stock bond
19. Aggressive involvement in a chronic, incessant struggle to achieve more in less time, even against
opposition from others is the characteristic of people belonging to.
(A) Type A personality
(B) Locus of control
(C) Type B personality
(D) None of above.
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20. The success of quality circle depends upon all the following factors except.
(A)The concept should be used only for addressing problems of a long term nature and problems
that are measurable.
(B) The skills of the quality circle members should be used to resolve problems that fall under their
work area.
(C) Supervisors should be trained in facilitation skills.
(D) There should be continuous support from the top management.
21. The typical time horizon for aggregate planning is:
(A) Less than a month
(B) Up to 3 months
(C) 3 to 18 months
(D) Over one year
22. Which of the following aggregate planning strategies is a capacity option?
(A) Influencing demand by changing price.
(B) Counter -seasonal product mixing
(C) Influencing demand by extending lead times.
(D) Changing inventory levels.
23. _____is not an operative function of human resource management.
(A) Employee Relations
(B) Compensation of employees
(C) Organizing
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(D) Employment
24. What is the nature of management interaction in the case of a mechanistic organization?
(A) Flat
(B) Horizontal
(C) Vertical
(D) Responsive.
25. Every work group has it own Norms. Norms are ___________
(A) The unwritten rules that convey to the members what they ought to do and ought not to do
under given circumstances.
(B) A positive perception of the employer in the mind of employee.
(C) Shared meaning held by members that distinguish one organization from the other
(D) None of the above
26. Which of the following is an argument against the involvement of businesses in social welfare
activities?
(A) Balance of responsibility and power.
(B) Excessive costs.
(C) Favorable public image
(D) Protecting shareholders interests.
27. A way that organization can show their commitment to being green is through adopting the ______.
(A)ISO 9000 standards
(B) ISO 14001 Standards
(C)ISO 14000 standards
(D) ISO 26000 Standards
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28. Which of the following are most important decisions that managers make?
(A) Functional
(B) Programmed
(C) Non programmed
(D) Tactical
29. The most significant decisions made in todays complex environment are taken under conditions of_____.
(A) Risk
(B) Uncertainty
(C) Certainty
(D) Stability
30. Motivation is a _____________ stale.
(A) Sociological
(B) Psychological
(C) Physiological
(D) Biological
31. Which of the following are perceptual dimensions?
(A) Selectivity and organization
(B) Feedback and interpretation
(C) Registration and interpretation
(D) Selectivity and interpretation
32. The ______ of incentive payment is generally used for groups. The emphasis here is on team work
and coordination.
(A) Point rating system
(B) Task Bonus System.
(C) Progressive bonus
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(D) Barth System
33. _____strategies provide guidelines for organizational growth?
(A) Organization
(B) Finance
(C) Marketing
(D) Growth
34. Entrepreneurship is a constant process that relies on:-
(i) Creativity, innovation and profit.
(ii) Intellectual property rights.
(iii) Creativity, innovation, and application in the market place.
(iv) The ability to wise over the customers.
(A) Only (i)
(B) Only (ii)
(C) Only (iii) only (iv)
(D) None of above
35. Which of the following comes under the broad definition for factors of production?
(A) Technology
(B) Innovation
(C) Capital
(D) Patent right
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36. In order to understand learned behavior in animals, skinner made use of _____ and _____ in his
experiment.
(i) Rats
(ii) Parrots
(iii) Pigeons
(iv) Squirrels
(A) Only (i) and (iii)
(B) Only (i) & (iv)
(C) Only (iii) and (ii)
(D) Only (ii) & (iv)
37. A / an is a computer based information system that supports the process of managerial decision
making in situations that are not well structured.
(A) MIS
(B) Decision Support system
(C) Expert system
(D) Transaction support system
38. Which of the following is a key concept of the satisfying model of decision making, which suggest
that the ability of managers to be completely rational when making decisions is limited by certain
factors?
(A) Rationality
(B) Irrationality
(C) Bounded rationality
(D) Bonded rationality
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39. Which of the following is not a social constraint?
(A) Changes lifestyle
(B) Domestic demand
(C) Increasing number of divorces
(D) Increasing number of woman in the workforce
40. In the socialization approach, person is qualified on promoted to the next rounded stage, only when
he performs well. To the norms and rules of the organization, otherwise he is eliminated from the
race.
(A) Disjunctive
(B) Investiture
(C) Serial
(D) Tournament
41. Which of the following is not an achievement of financial management?
(A) Maximization of wealth of shareholders.
(B) Maximization of profit.
(C) Mobilization of funds at an acceptable cost.
(D) Ensuring discipline in the organization.
42. Which of the following is/are true regarding the measurement of cost, inflow and outflow of a
project?
(A) Depreciation amount should be added to PBT.
(B) Depreciation amount should be added to PAT.
(C) Depreciation should neither be added to nor be subtracted from PAT.
(D) Both (A) and (B) above.
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43. Which of the following is the term used for medium range capacity planning with a time horizon of
three to eighteen months?
(A) Material requirements planning
(B) Short - range planning
(C) Strategic planning
(D) Aggregate planning
44. The numerical difference between forecast demand and actual demand is called ____.
(A) Standard deviation
(B) Forecast error
(C) Variance
(D) Forecast variance
45. All quantitative forecasts are based on:
(A) A computer system
(B) The tax rate
(C) Historical data
(D) The number of persons employed by the firm
46. Who defined marginal analysis as the extra output obtained by adding are extra unit of input,
keeping other factors constant?
(A) Peter F. Drucker
(B) Max Weber
(C) Paul Samuelson
(D) Michael E. Porter
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47. An example of a (n) ____ external variable is availability of credit.
(A) Economic
(B) Political
(C) Social
(D) Governmental
48. In which of the following situations does the intensity of an ethical issue increase?
(A) Everyone agrees that the action is right.
(B) Many people will be harmed by the action.
(C) When the chances of the act causing harm are negligible.
(D) When the action has no serious impact on people
49. Which of the following determines a persons ethical or unethical behaviors?
(A) Values
(B) Procedures
(C) Rules
(D) Policies
50. Many people oppose the involvement of organizations in social welfare activities. Which of the
following is not a reason for their opposition to such activities?
i) Excessive cost
ii) Absence of mechanism to ensure accountability to society.
iii) Protecting shareholders interest.
(A) Only (i)
(B) Only (ii)
(C) Only (iii)
(D) Only (i) & (ii)
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PAPER - III
1. Which of the following models of O.B. is based on power and works well under certain conditions,
especially during organizational crises?
(A) Autocratic model
(B) Supportive model
(C) Collegial model
(D) Custodial model
2. The relationship between aggregate consumption expenditure and aggregate income of household
sector is known as ____________ function.
(A) Consumption
(B) Saving
(C) Expenditure
(D) Income
3. Who define Organization behavior as, the understanding, prediction and management of human
behavior of organization?
(A) Fred Luthans
(B) Elton Mayo
(C) Beatrice webb
(D) Lecon C. Megginson
4. ___can be termed as a relatively permanent change that occurs in a person belief and attitudes with
time and experience.
(A) Behavior
(B) Perception
(C) Personality
(D) Learning
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5. A manager interacting with individuals or groups inside or outside the organization performs the role
of a _______.
(A) Leader
(B) Figurehead
(C Liasion
(D) Ambassador
6. The terms refers to "total knowledge skills, creative abilities, talents and aptitudes of an
organization's work force as well as values, attitudes and beliefs the individuals is valued.
(A) Human Resources
(B) Human resource Management
(C) Human resource planning
(D) Human relations
7. Threats to ones concept of self, incompatible temperament, and failure in communication result in
____.
(A) Inter personal conflict
(B) Intra personal conflict
(C) Group conflict
(D) Inter group conflict
8. According to Charles Darwins theory of evolution, human beings evolved jut like other animals. The
theory, in turn opened up a new area of study called:
(A) Sociobiology
(B) History
(C) Anthropologies
(D) Economics
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9. The decision tree in the revised version of the leadership participation model consisted of twelve
contingencies which were referred to as:
(A) Problem attributes
(B) Decision quality
(C) Employee - acceptance
(D) Leadership behavior
10. Which of the following methods does a firm resort to avoid dividend payments?
(A) Share Splitting
(B) Right issue
(C) Bonus Shares
(D) Declaring bonus Shares
11. It is a facts that there are 24 million left handed people in the United States, however, most
marketers do not attempt to appeal to or design products for this group because there is little in the
way of census data about this group. Therefore, this group fails in one of the requirements of
effective segmentation. Which of the following is most likely to apply in this case?
(A) Actionable
(B) Substantial
(C) Differentiable
(D) Measurable
12. When a company enters a new product category for which its current brand names are not
appropriate, it will likely follow which of the following brand strategies?
(A) Product extensions
(B) Line extensions
(C) Brand extensions
(D) New Brands
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13. The type of sales presentation approach that requires good listening and problem solving skills is
the:
(A) Canned approach
(B) Formula approach
(C) Need - satisfaction approach
(D) Critical - thinking approach.
14. The starting point for preparing the master budget is the.
(A) Inventory policy
(B) Sales Budget
(C) Production budget
(D) Budgeted balance sheet
15. In what way are Distribution Resource Planning (DRP) and Material Requirements Planning (MRP)
similar?
(A) Both employ similar logic and procedure.
(B) Both are employed in a manufacturing organization.
(C) Both work most efficiently with largest lot sizes.
(D) Both are employed by retail organization.
16. Which company first adopted the concept of scientific management in the assembly line production
system?
(A) General Electric
(B) Ford Motor
(C) General Motor
(D) Westing house
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17. A simple correlation can defined as the tendency of
(A) Independent variation
(B) Dependent variation
(C) Simultaneous variation
(D) Instantaneous variation.
18. In hypothesis testing, the hypothesis which is tentatively assumed to be true is called the
hypothesis.
(A) Correct hypothesis
(B) Null hypothesis
(C) Alternative hypothesis
(D) level of significance
19. A system that responds to change in the environment and modifies its operation accordingly is
known as:
(A) An adaptive system.
(B) A deterministic system.
(C) A closed system
(D) A soft system.
20. The five forces that affect the level of competition in an industry are:
(A) Threat of entrants ; power of buyers; power of suppliers ; threat of substitutes; competitive
rivalry.
(B) Threat of buyers; power of entry; power of substitutes; threat of suppliers; threat of recession.
(C) Threat of recession; power of buyers; power of suppliers; threat of management failure;
competitive rivalry.
(D) Threat of entry; power of buyers; power of suppliers; threat of substitutes; government action.
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21. In __________ type of organization, people who have traditionally held power continue to do so
(A) Compliance organization
(B) Club organization
(C) Exclusionary organization
(D) Affirmative action organization..
22. Which is the best indicator of economic development of a developing country like India?
(A) National income deflator
(B) GNP at current prices
(C) GDP deflator
(D) Per capita real national income.
23. The cognitive approach to organization behavior emphasizes on ______________.
(A) Stimulus
(B) Response
(C) Consequence
(D) Psychological process
24. The learning that happens when a neutral stimulus is combined with another stimulus that produces
a strong reaction is called ______________.
(A) Associative Learning
(B) Instrumental Learning
(C) Social Learning
(D) Operant Conditional Learning
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25. Managers have to play several roles while performing their duties. One of these roles, called the
interpersonal relationships involved. The interpersonal roles of a manager
includes______________.
i) Liaison role
ii) Leadership role
iii) Figurehead role
iv) Information role
(A) Only i, ii and iii
(B) Only i and ii
(C) Only i and iv
(D) Only ii and iii
26. The ____function in human resource management is concerned with providing a work environment
which is conductive to the employees and nurturing them to make them well committed and attached
to the organization.
(A) Lineation
(B) Development
(c) Motivation
(D) Acquisition
27. In the ________socialization strategies, the channels of movement in the socialization, process are
kept open and an individual is given the opportunity to perform better in the next stage, event if did
not perform as expected in the preceding stages.
(A) Formal
(B) Sequential
(C) Contest
(D) Tournament
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28. The market value of the firm is result of
(A) Dividend decision
(B) Working capital decision.
(C) Capital budgeting decisions
(D) Trade of between risk and return.
29. Which of the following relationship is true?
(A) NBCR = BCR + I
(B) NBCR = BCR -I
(C) NBCR = NPV + I
(D) NBCR = NPV I
30. A company issues one right shares for every 4 shares held at a subscription price of Rs. 60 per share.
The current market prices of the share is Rs. 80. Value of share is
(A) Rs. 4
(B) Rs. 5
(C) Rs. 15
(D) Rs. 26
31. Which of the following is not an activity in Human Resource management (HRM) process?
(A) Training
(B) HR Planning
(C) Mission formulation
(D) Compensation
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32. __________ is the organization function of planning for human resource needs, recruiting and
training candidates and evaluating their performance.
(A) Resource Management
(B) Human Resource Management
(C) Manpower management
(D) Employee management.
33. Which is formally defined as a planned effort to improve the performance of the employee in his area
of work?
(A) Development
(B) Training
(C) Staffing
(D) Appraisal
34. Which of the following involves choosing the candidates who best meet the qualifications and have
the greatest aptitude for the job?
(A) Staffing
(B) Recruitment
(C) Evaluation
(D) Selection
35. Which of the following involves the process of defining expectations for employee performance,
measuring, evaluation and recording actual employee performance relative the these predetermined
expectations, providing the employee relevant constructive feed back.
(A) Performance appraisal
(B) Work appraisal
(C) Job appraisal
(D) None of the above
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36. Which of the following is not the quality lies of a typical advertising?
(A) Public Presentation
(B) Persasiveness
(C) Amplified expressiveness
(D) High Credibility
37. Which of the following is/are not a sales - promotion tool?
(A) Coupons
(B) News articles
(C) Contest
(D) Premiums.
38. The stage in the product life cycle that focuses on expending market and creating product
awareness and trial is the
(A) Decline stage
(B) Introduction stage
(C) Growth stage
(D) Maturity
39. A manufacturer has four sponsorship options. a _____ is a brand created and owned by a reseller of
a product or service.
(A) Licensed Brand
(B) Manufacturers brand
(C) Private Label Brand
(D) Co - brand
40. Which of the following factors are the most popular based for segmenting customer groups.
(A) Geographic
(B) Demographic
(C) Psychographics
(D) Behavioral
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41. In Capital Asset Pricing Model Approach, to known the cost of equity we require.
(A) The expected dividend.
(B) The current market price of the stock.
(C) The rate of return on market portfolio.
(D) The growth rate of the firm.
(E) The return on investment.
42. Which of the following statement is/are true?
(A) For non - simple mixed investment all the appraisal criteria can be applied.
(B) N P V is not suitable for the non - simple mixed investment.
(C) BCR and NBCR criteria are not suitable to evaluate non - simple mixed investment.
(D) IRR is not suitable for simple investment.
(E) None of above
43. Which of the following appraisal technique helps in achieving the objective of shareholders wealth
maximization?
(A) IRR
(B) Accounting Rate of Return
(C) NPV
(D) Pay Back Period
(E) Both (a) and (b) above
44. Coefficient of variation.
(A) It is an absolute measure of risk.
(B) It is a relative measure of risk.
(C) It given by mean expected return by standard deviation.
(D) Is given by the product of mean expected return standard deviation.
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45. Capital recovery factor is.
(A) The inverse of future value interest factor.
(B) The inverse of present value interest factor.
(C) The inverse of future value interest factor for annuity.
(D) The inverse of present value interest factor for annuity.
46. Credits transferable by original beneficiary in favor of secondary beneficiary are known as:
(A) Deferred credit
(B) Transit credits
(C) Transferable credits
(D) Installment credits
47. When the exporter expects the importer, to make the payments immediately upon the draft being
presented to him is called.
(A) Sight Draft
(B) Usance draft
(C) Demand draft
(D) Pay Note
48. The basic objective of export promotion council is to promote and develop the Exports of the.
(A) Particular products of country
(B) Only attractive projects of the country.
(C) Only services industry products of the country.
(D) Overall exports of the country.
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49. The agreement signed by Ranbaxy Laboratory and Bayer AG of Germany in the year 1999 is an
example of.
(A) Subsidiary
(B) Joint Venture
(C) Strategic International Alliance
(D) License agreement.
50. Companies go international for a number of different reasons. Which of the following is not a
defensive reason for going international?
(A) To protect domestic market.
(B) To explore new market.
(C) To acquire new technology
(D) To diversity geographically.
51. A firm will break even at
(A) TR = MC
(B) MR = MC
(C) AR = AC
(D) P = MC
52. What is personal disposable income ?
(A) Wage salary - Personal income tax.
(B) Wage & salary + dividends paid at home - personal income tax.
(C) Wage & Salary + divident paid at home + Factor income received from abroad Transfer from
Govt. personal income tax.
(D) Wage & salary + Divident paid at home + Factor income received from abroad Transfer from
Govt. personal income tax.
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53. Consider the following cash flow series of a project.
Year 0 1 2
Cash Flow -1000 1400 -100
Which of the following is/are true?
(i) The maximum number of IRRs for the above series is limited to two.
(ii) The firm has withdrawn Rs. 1400 from the project at the end of year.
(iii) The above project can have only one IRR.
(A) Only (i) above
(B) Only (ii) above
(C) Only (ii) above
(D) Both (i) & (ii)
54. Theory Y recommends empowerment of employees to improve work performance. This was termedas Job enrichment in 1964 by _____.
(A) Frederick Herzleorg
(B) Tom Peters
(C) Dougcas Mc Gregas
(D) William Quchi
55. Of the following, what are the main disadvantage of virtual organizations vis - a - vis conventionalorganizational?
(i) Less interaction among employees
(ii) Increased communication
(iii) Difficulty in promoting commitment towards the organization.
(iv) Difficulty in managing and monitoring performance.
(A) Only (i), (ii) and (iii)
(B) Only (i), (iii) and (iv)
(C) Only (ii), (iii) and (iv)
(D) Only (ii) and (iv)
56. The degree of control exercise by an individual over the work environment is called _.
(A) Authority
(B) Autonomy
(C) Power
(D) Locus of control
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57. _____refers to the ability of individual to see things from the others point of view.
(A) Empathy
(B) Mentoring
(C) Sympathy
(D) Learning
58. Sometimes people arrive at a general impression about an individual the basis of single
characteristic, what is this process known as?
(A) Halo effect
(B) Stereo typing
(C) Attribution
(D) None of above.
59. Which of the following reward systems necessitates that teams exceed some base line performance
to receive a share of profits generated by the organization ?
(A) Skill - based pay system
(B) Gain - Sharing system
(C) Gain - bonus systems
(D) Team bonus system
60. The First - step in human resource planning is the assessment of the human resources currently
available assessment of the human resources currently available in the organization once the
assement in complete, an inventory of the resources can be complied. What aspects are mentioned
in the human resource inventory?
(A) Skillsets proficiency
(B) Educational Qualification
(C) Domain knowledge
(D) All of the above
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61. Private employment agencies do well in dynamic job markets where companies scout aggressively
for talent jobs. Which type of employee recruitment needs do private agencies usually caters to?
(A) Middle level manager
(B) Top level managers
(C) Junior Level Managers
(D) All of the above.
62. Career ______________ is the degree to which employees can cope with problems affecting their
work.
(A) Values
(B) Identity
(C) Insight
(D) Resilience
63. In the _____________ effect, the most recent performance of the appraises dominates the
appraisal while the past performance is more on less looked.
(A) Primacy
(B) Regency
(C) Central Tendency
(D) Perpetual Set.
64. Interest free loans provided by companies to their employees, are an example of ______.
(A) Benefits
(B) Incentives
(C) Bonus
(D) Performance based rewards.
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65. In the first stage of most grievances redressal procedure the grievance is verbally conveyed by the
employee to the _______.
(A) HR representative on the arbitrator.
(B) Supervisor or the arbitrator.
(C) Supervisor on the designated officer.
(D) HR representative or the designated officer.
66. The Minimum number of persons required to form a private Ltd. company and a public Ltd company
respectively are.
(A) 2 and 5
(B) 5 and 7
(C) 2 and 7
(D) 7 and 2
67. The _______________ is (are) the MRP input detailing which end items are to be produced, when
they are needed, and in what quantities.
(A) Master production schedule.
(B) Gross requirements
(C) Inventory records
(D) Assembly time chart
68. Acc. to Net operating Income Approach.
(A) The overall capitalization rate of the firm decreases as the degree of leverage increases.
(B) The cost of debts increases with increase in degree of leverage.
(C) The overall capitalization rate increases as the degree to leverage increase.
(D) The market is assumed to capitalize the firm at a discount rate that is independent of the firms
degree of leverage.
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69. Which of the following feature (s) of preference shares are similar to those of equity shares?
(A) Reolemability
(B) No obligation to pay dividend
(C) Voting right
(D) Charge over assets
70. A firm can raise capital from the primary market by the issue of securities in which of the following
ways?
(A) Private placement
(B) Bought out deal
(C) Euro Issue
(D) All of the above
71. The study of human populations in terms of size, density, location, age, gender, race, occupation,
and other statistics is called:
(A) Geotherpy
(B) Demography
(C) Ethnography
(D) Hemos - popography.
72. If a company (considering) its options on the product/ market expansion grid) chooses to move into
different unrelated fields (from what it has ever done before) with new products as a means to
stimulate growth, the company would be following which of the following general strategies?
(A) Market penetration
(B) Market development
(C) Product development
(D) Diversification
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73. If Honda, uses its company name to cover such different products as its automobiles, lawn mowers,
and motorcycles, it is practicing which of the following strategies ?
(A) New brand strategy
(B) Line extension strategy
(C) Multibrand strategy
(D) Brand extension strategy
74. The last stage in the selling process is the ____________ stage.
(A) Approach
(B) Handling objections
(C) Closing
(D) Follow - up
75. One of the most common problems with using internal database information is that :
(A) Since it was probably collected for some other purpose, it may be incomplete or wrong.
(B) It is usually expensive to retrieve.
(C) Top executives are usually unwilling to relinquish data, therefore, the data has limits.
(D) The data is almost always unsecured and, therefore, suspect as to reliability.
Answer key
PAPER - I
Que. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Ans. B B C D A C D A B B A D B C B C D A D C
Que. 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40Ans. A B D D B D B D C A C A B B A B C D D C
Que. 41 42 43 44 45 46 47 48 49 50
Ans. D D B D C A B D A A
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PAPER -II
Question 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Answer B A C C B C C C B C D D D B B
Question 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30Answer C C D A A C D C C A B B C B B
Question 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45
Answer A B D C C A B C B D D B D B C
Question 46 47 48 49 50
Answer C A B A C
PAPER III
Que. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Ans. A A A D C A A A A C D D C B A
Que. 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
Ans. B B B A A B D D A A A C D C A
Que. 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45
Ans. C B B D A D B B C B C C E C D
Que. 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
Ans. A A D C A C C D A B D A A B D
Que. 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75
Ans. D D B B C C A D B D B D D D A
HINTS AND SOLUTIONS
PAPER I1.(B) Feedback is the return of a portion of the output of a process or system feedback is used to maintain,
control, and clarify the performance.
2.(B) Intrapersonal communication is language used internal to the communicator. It occurs in the mind
of the individual in a model, which contains a sender, receiver, and feedback loop.
3.(C) Subscribers identity module SIM card, a device used to store information in mobile phone.
4.(D) It was a weekly newspaper , and was founded on January 29, 1780, in Calculta, the capital of British
India.
5(A) An effective communication produces in receiver acceptance.
6.(C) 4 student cleared the cut off. These are
3rd
student scored = 63
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6thstudent scored = 64
7thstudent scored = 67
8thstudent scored = 68
7.(D) 8thstudent has scored maximum marks.
8.(A) 3rd
student has scored highest marks by combining section English & DI.
i.e. 29 + 23 = 52
9.(B) Student 6,7,8 have cleared.
10.(B) 1ststudent has scored minimum marks as
12 + 19 = 31
11(A) Internet Exploreris not open source software. We could explain what is open source software.
12.(D) In MS Word, after selecting a content, it can be copied by Ctrl Key + C Key.
13.(B) MODEM = Modulator and Demodulator
14.(C) Multimedia is a technology
15.(B) The full form LAN is Local Area Network.
16.(C) The series follow
14
13 13 13
According to the series the next number would be 14.
17.(D) The series follow
+10 +5 +10 +5
According to the series the next number would be - 20
18.(A)
3 3 3
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According to the series the next no. would be- 162.
19.(D)
+1 +2 +3 +4
According to the series the next no. would be- 211.
20. (C) Before man invented writing literature was just singing and dancing
21. (A) as for the war songs and prayers each generation added something of its own to the stock
22. (B) The first war-song was developed spontaneously
23. (D) The war song evolved out of Yelling and shouting24. (D) Man invented writing because he wanted to record and communicate
25. (B) The word measure in the context of the passage means rhythm
26. (D) The information to be collected in survey method are related to present position, aims of the
research &the attainment of Aim of research
27. (B) Research is done for solving a business Problem
28. (D) A research problem is feasible only when it is researchable, it has some utility, and it is New.
29. (C) One of the essential characteristics of research is usability.
30.(A) This is an experiment where the researcher manipulates one variable & control the rest of the
variables. So it is a method for verifying a hypothises.
31.(C) UGC was established formally as statutory body in the year 1956.
32.(A) In India, total number of Open University is Fourteen .
33.(B) Dr. P B Gajendragadkar was chairman of the UGC committee 1969 appointed for administrative
legislation of the universities.
34.(B) UGC has launched career oriented program in 1994-95.
35.(A) The prime minister of India is appointed from the leading Party in Lok Sabha.
36.(B) The study of interrelations between Organism and their environment is called ecology.
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37.(C) WWF is world wide Fund for Nature.
38.(D) Jim Corbett National Park was the first National Park established in India.
39.(D)Fossil fuels are fuels made by natural processes such as anaerobic decomposition of buried dead
organisms.
Ex. Oil, Natural gas, coal etc.
40.(C) Noise in excess of 80-100DB is called noise pollution.
41.(D) Effectiveness of teaching depends on Subject Understanding of the Teacher
42.(D) Verbal Guidance is least effective in the learning of Relationship.
43. (B) The participation of students will be maximum if Discussion Method is used for teaching.
44.(D) The primary responsibility of the teachers adjustment lies with The Teacher himself
45.(C) The First Kindergarten was started by Freidrich Forebel
46.(A) If Saturday falls on three days after today which is January 7, on which day 2ndDecember of previous
year fall on Tuesday .
47.(B)
256 128 64 32 16 8
2 2 2 2 2
62
30, 64 is wrong & must be replaced by 62.
48.(D) 196, 169, 144, 121 , 101
(14)2 (13)
2 (12)
2 (11)
2 (10)
2
So , 101 is wrong must be replaced by (10)2 = 100
49.(A) This series follows.
x2 + 1 x2 + 1 x2 + 1x3 + 1 x3 + 1
64
So , 68 is wrong & must be replaced by 64.
50.(A) Cow : Calf :: Mother : Daughter
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PAPER II
1.(B) Innovation is the creation of better or more effective products processes, service, technology or
ideas that are accepted by markets, government and society. It differs from invention in that
innovation refers to the use of a new idea or method, whereas invention refers more direct to the
creation of the idea or method itself.
2. (A) Entrepreneurship is the process of exploring the opportunities in the market place and arranging
resources required to exploit opportunities for long term gain. To stimulate his own creativity and
encourage it among and enough time which involves generating applying alternative options to
companys products, services, procedures for a most profitable outcome.
3.(C) A firm pursuing a cost - leadership strategies attempts to gain a competitive advantage primarily by
reducing its economic costs below its competitors. The ability of a valuable cost - leadership
competitive strategies to generate a sustainable competitive advantage depends on that strategies
being rare and costly to imitate.
4.(C) A niche is a more narrowly defined customer group seeking a distinctive mix of benefits. Marketers
usually identify niches by dividing a segment into sub segment and presumably understand their
customers needs so well that the customers willingly pay a premium price.
5.(B) Propensity of people to consume is an economic variable. The proportion of the disposable income
which individuals desire to spend on consumption is known as propensity to consume. Marginal
propensity to consume [MPC] is the proportion of additional income that an individual desire to
consume.
6.(C) Personality variables refer to those characteristics of an individual which influence his/her ethical
types of personality variables
7.(C) The belief that businesses that help solving difficult social problems create a desirable community
and they make a good public image. Which in turn attract and keep skilled employees. They create
a better environment which is essential for long run survival of any business. Involvement by
business can solve difficult social problems, thus creating a better quality of life and a more
desirable community in which to attract and hold skilled employees.
8.(C) The ethics hotline is a mechanism for ethical management in organization. This hotline is handles by
an executive who investigates and helps the employees concerned to solve their problems
internally, thus preventing an employee from contacting outside agency.
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9.(B) Archie B Carroll identified three types of management depending on the degree to which an
organizations decisions are ethical or moral. These are moral, immoral & amoral management.
Amoral managers regard profitability as their ultimate goal and ignore the consequences of their
behavior on their social stakeholders.
10.(C) World wide trend towards similar consumption patterns, the emergence of global buyers & sellers, e
- commerce and the instant transmission of money & information across continents are reasons of
globalization.
11.(D). The advantage of point - rating method are that the system is accurate & dependable, and that wage
differentials are likely to be systematic and in an accordance with the content of each job. The
disadvantage is that it is a complex time consuming assignment involving high costs and a lot of
clerical work.
12.(D) As the no. of times of change in signs are two i.e. from -1000 to 1400 and 1400 to - 100, we can
derive that the maximum no. of IRRs for the series is two. At the end of the first year, there is an
inflow of Rs. 1400 in the project. If the firm has withdrawn Rs. 1400 from the project, it would also
become an inflow.
13.(D) A non - simple mixed investment has one or more cash outflow interspersed with cash inflows and a
mixed investment represents an investment for which the unrecovered investment balance at the
end of year t is greater than zero for some values of t and equal or less than zero for others values
of t.
14.(B) When the required rate of return on a bond is greater than the coupon rate the discount then the
value of the bond is less than the par value. This discount on the bond declines as maturity
approaches. For a change in YTM, the percentage price change in case of bonds of high coupon
rate will be smaller than in case of bonds of low coupon rate. Hence only (ii) is true.
15.(B) Micro economics deals with the minute details of the economics like the individuals, firms markets
prices etc. where a macro economics studies the aggregate variables of the economy such as
output, employment and total spending.
16.(C) If the price elasticity of a good is perfectly elastic for a small increase in price of the good leads to a
great drop in quantity demanded. And therefore, the revenue of the firm may fall to zero if i t increase
the price of the good.
17.(C) The law of diminishing return state that by employing more units of same factors of production to
work with one or more fixed factors, the total production will increase at an increasing rate, than at a
constant rate and finally at a diminishing rate, In option (c) this law is not applicable since two inputs
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are used in same proportion. When all the inputs are increased by same proportions, this law is not
relevant.
18.(D) A socially responsible mutual stock fund provides a way for individual investors to support socially
responsible companies. This mutual fund holds securities in companies that adhere to social, moral,
religious or environmental beliefs. A socially responsible mutual fund will only hold securities in
companies that adhere to high standards of good corporate citizenship.
19.(A) Aggressive involvement in a chronic, incessant, Struggle to achieve more in less time, even against
opposition from others is the characteristic of people belonging to type A personality. Even type B
personality does not experience a sense of urgency when carrying out tasks and even if they fail to
accomplish them within the specified time do not become impatient. Locus of control is defined as
an individual is perception of what controls his fate.
20.(A) To ensure the success of quality circles, certain measures must be taken. For example, the skills of
the quality circle member should be used to resolve problems that fall under their work area, the
supervisor should be trained in facilitation skills, there should be continuous support from top
management, and most importantly the concept should be used only for addressing problems of a
short terms nature and problems that are measurable.
21.(C) The typical time horizon for aggregate planning is 3 to 18 months. It is an operational activity which
does an aggregate plan for the production process, to give an idea to management as to what
quantity of materials and other resources are to be procured and when, so that the total cost of
operations of the organization is kept to the minimum over that period.
22.(D) Changing inventory level is a planning strategy of capacity option. Since inventory level is varied,
during the months of low demand, the excess units produced over demand are accumulated as
inventory and during the month of high demand, the same can be utilized to fulfill that shortage of
production over demand.
23.(C) The operative function of HRM are related to specific activities of HRM, viz. employment, human
resources development, compensation and employee relations Organizing is a managerial function
of HRM.
24.(C) In a mechanistic organization, management interaction is vertical that is, between superior and
subordinate. Operations and working behavior are administered by instructions and decisions made
by the superior and communicated to the subordinates.
25.(A) The work group of the new employee will have its own norms and standards of acceptable behavior.
These norms are unwritten rules and convey to the members what they ought to do and ought not to
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do under a given circumstances. Some of the norms may include confirming to informal production
standards set by the group, celebrating major achievement of the department etc.
26.(B) If a business spends excessively high amount in social welfare activities, it might transfer the cost to
its customers in the form of higher prices. Indirectly society will be made to pay for the social
involvement of the business.
27.(B) A way that organizations can show their commitment to being green is through adopting the I
SO 14001. Meeting the requirements of ISO 14001 : 2004 is a management tool enabling an org.
of any size or type to identify and control the environmental impact of its activities, products or
service and to improve its environmental performance continually and to implement a systematic
approach to settling environmental objectives and targets.
28.(C) Non programmed decisions generally deal with unstructured problems under conditions of
uncertainty . Managers require a lot of information about the external environment when making non
programmed decisions.
29.(B) Managers often have to deal with unstructured problems under conditions of uncertainty. They do
not possess enough information when taking decisions under conditions of uncertainty and do
not have knowledge of available alternatives, the risks associated with each of the alternatives and
the outcome or consequences of each alternative. They make certain assumptions and depend on
their judgment and experience for taking effective decisions.
30.(B) Understanding motivation can help in understanding individual behavior. So it is a psychological
state.
31.(A) Selectivity and organization are perceptual dimensions. On the other hand, registration,
interpretation and feedback are perceptual sub -processes.
32.(B) The task bonus system is a short - term incentive plan which emphasizes on teamwork and
coordinates. Under this method, the task of each group member is pre - determined and he has to
achieve it to earn a bonus above his standard pay.
33.(D) Growth strategies provide guidelines for the organizational growth. Growth strategies help managers
forecast the necessary growth for the firm, the area and the manner in which the growth should takeplace, and the manner in which it should occur.
34. (C) Entrepreneurship is a constant process that relies on creativity, innovation and its application in the
market place. It is the act of being an entrepreneurs, which can be defined as one who undertakes
innovation, finance and business acumen in an effort to transform innovations into economic goods.
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35.(C) To produce any commodity, we need three factors of production land, labor and capital. Machinery,
Fuel etc, comes under capital.
36.(A) In order to understand learned behavior in animal, Skinner made use of rats and pigeons in his
experiments.
37.(B) DSS provide managers with tool for analyzing problem situation. A Decision support system [DSS]
supports and makes the process of managerial decision making more effective.
38. (C) The concept of bounded rationality suggests that managers are not always rational when making
decisions and that their abilities are limited by factors like cognitive capacity and time constraints.
39.(B) Factors that limit a managers effect to solve a problem are called constraints. Social constraints like
changes in lifestyle, increasing no. of diverse, increasing no. of woman in workforce etc. Affect the
decisions taken by an organization with regards to its products and marketing strategy. Domesticdemand is an economic constraint.
40.(D) In the tournament socialization approach based on their performance and according to the
organization norms, employees are promoted to the next stage other wise eliminated from the race.
41.(D) Ensuring discipline in the organization in function of Human resource.
42.(B) Depreciation is a non - cash charge and hence has to be added back to the project after tax.
43.(D) Aggregate planning is capacity planning for the intermediate range of 3 to 18 months. It is concerned
with matching supply and demand of output over medium time range.
44.(B) Forecast error is the different between forecast demand for a period & actual demand in that period.
45.(C) All quantitative forecasts are based on historical data. On the basis of past happenings trends,
through some quantitative measures, companies make assumptions for the future demand of their
products & services.
46.(C) Marginal analysis is one of the decision making techniques used to evaluate alternatives. Paul
Samuelson defined the term marginal analysis in his book Economics .
47.(A) An example of an economic external variable is availability of credit. The RBI in India has been
following the monetary and credit policies with twin objective of supporting economic expansion
whole at the same time exercising due caution with regard to the rate of monetary expansion. RBI
has been progressively raising the CRR and SLR to control inflationary pressure and also sells govt.
securities in open market aims at controlling inflation and problem of excess liquidity.
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48.(B) A managers ethical behavior is affected by the intensity of the ethical issue itself. Factors like
greatness of harm, probability of harm, and proximity to victims influence a managers perception of
the ethical nature of an issue. When the no. of people harmed is large, the intensity of the ethical
issue increases.
49.(A) Values refer to the basic convictions held by an individual regarding right or wrong. The personal
values of different managers in an organization are often quite different. These values largely
determine an individuals ethical or unethical behavior.
50.(C) A careful analysis of agreements for and against the involvement of organization in social welfare is
necessary to determine whether an organization should implement social initiatives. (i) & (ii) are
arguments against social responsibilities of business (iii) is an argument for social responsibilities of
businesses.
PAPER III
1. (A) The autocratic model is based on power. On the other hand, the supportive model of OB is based
on leadership. The collegial model is an extension of the supportive model. In the custodial model,
employees are assured of economic rewards and benefits irrespective of performance.
2. (A) While the consumption function explains how the income is spend on consumption, the saving
function describes what part of income is saved.
3. (A) According to Fred Luthans org. behavior is, the understanding Prediction and management ofhuman behavior in organization.
4. (D) Learning can be referred as a relatively permanent change that occurs in a persons belief and
attitude with time and experience. This change may result in a corresponding change in the
individuals behavior.
5. (C) A Manager interacting with individuals or group inside or outside the org. perform the role of a
liaison. Leadership includes hiring, training, motivating and disciplining employees the figurehead
role, managers perform symbolic and ceremonial duties as head of a group. An ambassador is a
diplomatic official heading his or her countrys permanent mission to certain internationalorganization.
6.(A) Human resource refer to " the total knowledge, skill, creative abilities, talent and aptitudes of an
organizatio