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Free Powerpoint TemplatesPage 1
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Free Powerpoint Templates
Voice Broadcasting in Pakistan
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Table of Contents
1. Introduction.
2. Interactive Voice Broadcasting.
3. Why Use Voice Broadcasts?
4. Where Use Voice Broadcasts?
5. How Voice Broadcasts Works?
6. Why BizmaX Voice Broadcasts?
7. BizmaX Voice Broadcasts Features.
8. BizmaX Voice Broadcasts API.
9. BizmaX Voice Broadcasts Reseller Centre.
http://www.bizmax.com.pk
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Introduction
Voice Broadcasting is a mass communication technique,
begun in the 1990s, that broadcast telephone messages to
hundreds or thousands of call recipients at once. This
technology has both commercial and community applications.
Voice Broadcast users can contact targets (whether they be
members, subscribers, constituents, employees or customers)
almost immediately.
http://www.bizmax.com.pk
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Introduction Cont’d
Voice Broadcast systems manage a database of phone lists as
well as digitally-recorded phone messages. Using telephony
components, these computers can simultaneously broadcast
thousands of phone messages.
Advanced system include telephony boards with answering-
machine detection and the logic to properly play a unique
message to answering machines without message truncation.
http://www.bizmax.com.pk
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Interactive Voice Broadcasting
Interactive Voice Broadcasting (also referred to as
Interactive Voice Messaging) programs allow the call recipient
to listen to the recorded message and interact with the system
by pressing keys on the phone keypad. The system can detect
which key is pressed and be programmed to interact and play
various messages accordingly. This is a form of Interactive
Voice Response (IVR).
The actions that can be programmed may include surveys,
information confirmation , contact preference confirmation, or
navigation through a phone menu.http://www.bizmax.com.pk
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Interactive Voice Broadcasting
An example of the use of this technology is automated phone
surveys, where professional polling organizations place automatic
calls to conduct surveys. Respondents are provided survey
questions that are answered using DTMF-Tone keypad responses.
More qualitative results can be captured by allowing calls recipients
to leave their own voice message instead of just button presses.
This function can not only be used for “Grassroots” lobbying, but can
be used to allow loved ones to leave voice message for each other
when separated after a disaster.
http://www.bizmax.com.pk
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Why Use Voice Broadcasts?
Since 2010, BizmaX has delivered millions of messages to
hundreds of local and international Companies, Organizations,
Unions, Educational Institutes, Political Parties etc
BizmaX has pioneered new, creative and helpful services that add
significant value and distinguish us in the voice services industry.
http://www.bizmax.com.pk
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Why Use Voice Broadcasts?
MESSAGE QUALITY ENHANCEMENT
Our system engineers work around the clock to make sure
system is always up and running smoothly to broadcast your
message with best quality. We use G711 audio codec which is the
highest quality codec in this industry. We don’t compromise on
quality and beat any price. We use TDM, E1 direct Operators lines
to broadcast your messages which offers highest quality and superb
speed.
http://www.bizmax.com.pk
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Why Use Voice Broadcasts?
CALL SUCCESS MEASUREMENT
Anyone in the business can tell you how many phones were
dialed. Only BizmaX tells you how successful your call was as
measured by the number of members who listened live to your
message.
PRECISION TIMING
With a broadcast capacity of over 50,000 per hour. We can
deliver your call within a narrow time window. You can run your
campaign 24/7/365.
http://www.bizmax.com.pk
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Where Use Voice Broadcasts?
Deliver or obtain responses from members, employees, customers
and prospects.
Give notifications when required.
Political campaign promotion, Voter registration, Vote reminders.
Marriage reminder calls.
Marketing products and services.
Announcements.
Election campaigns.
http://www.bizmax.com.pk
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Where Use Voice Broadcasts?
Give reminders like EMI, Insurance premium.
Confirm preset appointments, Pre-scheduled meetings/conferences.
Get Yes/No responses.
Lead generations for mortgage brokers.
Fund raising for social cause.
Event notification for churches, parties and organizations.
Business pickup/delivery phone notifications.
Appointment reminder.
http://www.bizmax.com.pk
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Where Use Voice Broadcasts?
IT support staff for alert escalation process.
Record and voice broadcast in your own voice.
Outbound voice call IVR.
Call scheduling.
Hospitality.
Health care.
Collection agents (Telephone Bills, Installments Due etc)
Utilities (EB, Telephones, Gas, etc)
http://www.bizmax.com.pk
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Where Use Voice Broadcasts?
Bank Branches, Insurance agents.
Travel agents, Tour operators.
Educational Institutes.
Shops and establishments.
Offices and Corporate Houses.
Resorts, Theme parks.
Supermarkets, Malls.
Media Business.
Stock brokers and Bankers.http://www.bizmax.com.pk
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How Voice Broadcasts Works?
http://www.bizmax.com.pk
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Why bizmax Telecom
Voice Broadcasts?
Our web (GUI) based voice broadcasting platform allows user to
deliver bulk marketing voice broadcasts to thousands of your
customers in just few minutes, or use our easy to use web GUI to
send voice alerts, notifications, reminders to smaller groups or single
recipients.
Voice messaging never has been easier – simply record and upload
your recording file (mp3), enter or upload list of the phone numbers,
and quickly send or schedule your broadcast.
You’ll be charged only for “ANSWERED” calls and only listened
seconds. We don’t charge for call that didn’t go through or were not
answered or number was busy or number was wrong.http://www.bizmax.com.pk
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Why bizmax Telecom Voice
Broadcasts?
All landline and phone carriers of world supported. Final delivery of our
bulk voice broadcast is achieved via TDM/E1 lines of highest quality
rather than by low bandwidth VOIP method.
Highlights:
Simple User Interface for Real-Time End User Control.
Voicemail Message Drop, Political Dialing & Survey Support.
Private/White Label Interfacing for Wholesales/Reseller/Carriers.
Per Second Billing. 18000+ worldwide Prefixes supported.
http://www.bizmax.com.pk
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Voice Broadcasts Features
You’re in Total Control:
Unlike other systems, our system is 100% user controllable. Users
can upload broadcast recordings, manage lists, and
start/stop/resume/cancel campaigns all from our easy to user
PHP/AJAX based interface. Each user is given their own
username and password to access the system and configure the
options from anywhere in the world using internet.
Blind Campaign:
If you are doing marketing of your products and services and don’t
need user feedback then this is the option for you.
http://www.bizmax.com.pk
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Voice Broadcasts Features
Auto Retry Scheme: You have full authority to adjust auto retry
scheme in terms of redial numbers and redial delay. So all those
numbers who were “NO ANSWER” will be auto redial after certain
time defined by you in seconds.
Instant Sending or Schedule: You can send or schedule your
broadcast any time according to your choice.
Multi Sender ID: You have multi sender id option in your account
which allows to request any number which you want to display
when you broadcast so u can receive calls backs on that number.
We only allow Landline or Post paid Mobile number as Sender ID.
http://www.bizmax.com.pk
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Voice Broadcasts Features
Single or Bulk Recipients: You can send to single number or
copy paste up to 100,000 numbers or upload millions of numbers
list. We have make it so easy for you. Just few clicks will launch
your campaign.
Manage Numbers List and Recordings: You will have full
authority to Upload, Edit, Delete new recordings and numbers list
any time 24/7/365.
Auto Detection of Duplicate/Wrong Numbers: System will
automatically detect duplicate/wrong numbers and will not send
your message more than once.
http://www.bizmax.com.pk
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Broadcasts Features
Selectable Action Keys: Choose to have Recipients press 0-9 to
initiate an action of your choice. Actions include: Transfer to a Live
Agent/Operator (Any Phone Number or Skype Address), Request
Do Not Call, or Leave a Message.
Modifiable Transfer & Backup Numbers: Each voice
broadcasting campaign can have a unique transfer number/Skype
of a Live Agent/Operator for enhanced call reporting and statistics.
Utilizing a backup numbers ensures you receive every call of your
customer even if your primary line is out of order or busy.
http://www.bizmax.com.pk
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Voice Broadcasts Features
Exact (No BS) Billing W/Call Detailed Records (CDR):
Other providers pad their calls with extra minutes, more charge
their voice broadcasting customers for calls that were never
answered and some round 6 second calls to 60. BizmaX does
not believe in deceptive billing which is why we are one of the
few voice broadcasting providers that offer fully exportable CDR
reports to all of our customers. If your provider doesn’t not
provide CDR reports, chances are you are paying too much. We
don’t charge 1 minute, We don’t charge 30 seconds but we
charge only Per Second. Isn’t great?
http://www.bizmax.com.pk
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Voice Broadcasts Features
Simple Surveys and Polling:
Conduct simple and rapid surveys or political polling with up to 8
answer options – never before has conducting surveys been so
cheap.
Voicemail Message Drop:
A call is never wasted with our advanced voicemail message
drop. Voice Broadcast managers have the option to leave a
separate customer message or their normal broadcast message
whenever our system encounters a voicemail box.
http://www.bizmax.com.pk
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Voice Broadcasts Features
Always In-The-Know with Real-Time Monitor: Customers can
monitor the actions of a Voice Broadcast campaign through the
monitor window in real-time. The monitor provides a timestamp of
each call, in addition to the telephone numbers of calls being
Answered, Transferred, DNC, with DTMF Presses, and total cost.
Colorful Graphics & Useful Statistics: The detailed campaign
view provides an in-depth overview of your Voice Broadcast with
statistics and easy to understand charts and graphs that include
completion of campaign, Average Success Ratio of Calls,
Completed Call Dispositions, Transfer Successes and Connection
Times.http://www.bizmax.com.pk
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Voice Broadcasts API
An API refers to Application Programming Interface. This is a key
element in creating a program for your use. With BizmaX Voice
Broadcasting API, a person is able to create an application or program
for your computer or handled devices to run some of the voice messages
remotely without having to log into your various accounts or to sync your
functions of your broadcaster into an application.
Integration of your broadcasts provides API with your software or
database is an added feature that once could opt for when enlisting with
a voice broadcaster and it is highly recommended for those who want
convenience in whatever the business they intend to carry as this is its
main function.
http://www.bizmax.com.pk
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Reseller Centre
Value Added Resellers are a huge part of our business, in fact, they make
up about 70% of all our business. Many people who are not familiar with
the Voice Broadcasting industry, and don’t have a clue on how to un an
effective campaign.
As a reseller will be able to access your all customer accounts from a
simple easy to use control panel and exercise full control over their
campaigns! You can run reports, check response rates, listen to
recordings of their phone calls. We charge you our lowest price and you
can then charge your customers whatever you feel is appropriate for the
amount of work you put in. We offer white label reseller panel where you
can create unlimited accounts, can set price, edit or update user balance
etc.
http://www.bizmax.com.pk
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Presented By
Syed Mudabbir Rizvi
Director Marketing
Mob: +92-300-2164444
Syed Taha Rizvi
Director Sales
Mob: +92-331-5191445
E-mail: [email protected]