MAPPING YOUR WAY TO PET OWNER COMPLIANCE

Powered by mCompass

Ask your Midwest representative to setup a demo of our compliance system and learn how easy

it is to get started today!

You own your data. mClub does not disclose or transfer yourinformation. Client data will only be utilized for target marketing

campaigns and reporting to help grow your business.

mClub established its beliefs based on the values of the company it was founded by, Midwest Veterinary Supply. Our focus goes beyond the products we sell and incorporates old-fashioned values such as honesty, commitment, and doing what is necessary to exceed your expectations. We understand the challenges of a complex market and offer practical solutions to run a profitable practice. Midwest is continually looking for innovative ways to make business easier for veterinarians and their staff.

800•643•9378│mClub@midwestvet.net│midwestvetsupply.com

May 2020800•643•9378│mClub@midwestvet.net│midwestvetsupply.com

Free Demo

What is mClub? mClub is an exclusive opportunity for your practice to enhance relations with your pet owners by taking advantage of unique member discounts and special programs.

Features Include: • Manufacturer Rebates and Discounts

• Online Stores

• Training and Education

• Inventory Management

• Reference Labs

• Medical Waste Disposal

• Web Design and Social Media

• Leadership Training

• Pet Insurance

• MoodTV and On Hold Messaging

• Home Delivery Solution

• Telemedicine Service

• mVet - Midwest’s Exclusive Private Label Line

• Customized Clinic Marketing Services

• Credit Card Processing Discounts

• Account Assistance and Support

• Wellness Program

• Office Supply Discounts

• Veterinary Recruitment

• Veterinary Apparel

And so much more…

Stay connected with your clients Effective client communication saves pet owners time and trouble. The more you show them they can rely on your practice for appointment reminders and other important health communications - the more you are nurturing customer relationships by growing their loyalty and increasing compliance and referrals.

Our marketing campaign service powered by mCompass will keep your practice on your clients minds all year long. All communications are branded with your practice logo and personally addressed to each client and their pet.

By participating in marketing campaigns you will increaserevenue by… • Educating your pet owners

• Creating awareness of health conditions and promoting wellness

• Marketing your practice

• Building trust and loyalty

• Generating repeat business

• Acquiring new customers by referrals

• Increase Compliance

You choose how you want to participate – we do the work for you!

Our customized client communication tool will assist your veterinary practice in maintaining strong relationships with clients through all channels of communication.

TWO-WAY TEXT MESSAGINGCommunicate with your clients through easy to use text messaging. Text messaging is the most effective form of communication with a 98% open rate. Most text messages are viewed within the first 3 seconds.

APPOINTMENT REMINDERSAppointment reminders will be automatically sent to pet owners to reduce the amount of missed appointments saving your practice time and increasing your practices compliance.

PET HEALTH REMINDERSPet owners will automatically receive customized pet health reminders to enhance their pets care and wellness experience with your practice.

CAMPAIGNS FOR DECLINED SERVICESServices declined by the pet owner that were suggested during an appointment can now be targeted to receive educational campaigns on that specific service directing them back into your practice.

MOBILE & PRINT PET HEALTH ID CARDPet owners have instant access to pet health records on their mobile device, 24-7. Pet owners will always be prepared with documentation for traveling, boarding, and grooming. Client will receive electronic ID card immediately upon text request or clients can be provided a printed ID card.

PRACTICE MARKETINGEasily communicate with your clients via custom email blasts to keep them up to date on happenings with your practice.

POST VISIT SURVEYSBe in the know on your client satisfaction with post visit surveys. Direct positive feedback to leave online reviews for your practice increasing your digital reputation.

PRACTICE PORTALGet in-depth insight with monthly practice performance analytics and benchmark graphs to track trends. Your practice can control and monitor appointment requests, schedule reminders, and more.

PET PORTALPet owners can manage their pets personal information and appointments, while also having access to their pet records 24/7 right at their fingertips – freeing up your teams time looking up records.

TARGETED MARKETING CAMPAIGNSCustomized campaigns can be sent specifically to segmented groups of pet owners based on different variables. Deliver precise, effective marketing content that will resonate with those pet owners.

The key to any effective client communication is knowing youraudience and how to communicate with them.

Check out our monthly newsletter for new offers andspecials exclusive to mClub members.

800•643•9378│mClub@midwestvet.net│midwestvetsupply.com 800•643•9378│mClub@midwestvet.net│midwestvetsupply.com

BasicGet Started with Us

CustomPersonalized to Fit Your Practice

PremiumThe Complete Package to Maximize Your Experience

mCLUB PACKAGES