THE COUNTY OF STANISLAUS

COMMUNITY SERVICES AGENCY

FRAUD TECHNICIAN

$46,238.40-$56,222.40

Apply by March 20, 2020

Interviews are tentatively scheduled for the week of

April 6th or April 13th

Fraud Technician

The County of Stanislaus, Community Services Agency, invites applications from qualified candidates for Fraud Technician to fill vacancies in the Special Investigations Unit of the StanWORKs Division. ABOUT THE COMMUNITY Stanislaus County is located in Central California within 90 minutes of the San Francisco Bay Area, the Silicon Valley, Sacramento, the Sierra Nevada Mountains and California’s Central Coast. With an estimated 545,267 people calling this area home, the community reflects a region rich in diversity with a strong sense of community. Two of California’s major north-south transportation routes (Interstate 5 and Highway 99) intersect the area and the County has quickly become one of the dominant logistics center locations on the west coast. The County is home to a vibrant arts community with the world-class Gallo Center for the Arts, a symphony orchestra, and abundant visual and performing arts. Stanislaus County is a global center for agribusiness, positioned by its mild Mediterranean climate, rich soils and progressive farming practices. The area is recognized internationally for agricultural innovation with wine, almonds, poultry, milk, cattle, and walnuts being some of the featured industries. The County is also home to California State University Stanislaus, Modesto Junior College and benefits from satellite locations of other high-quality educational institutions. The County was established in 1854 and has a total land area of 1,515 square miles. Temperatures range from an average low of 43 degrees in the winter, to an average high of 92 degrees in the summer. Temperatures move up into the high 90s during the summer months with low humidity and cool evening breezes from the San Joaquin Delta. Stanislaus County has a current year total budget of $1.38 billion and 4,560 full-time positions within 27 agencies and departments. ABOUT THE DEPARTMENT The Community Services Agency (CSA) provides a broad range of social services to the community. CSA is comprised of over 1,100 employees and has an annual operating budget of over $413 million. CSA partners with County government agencies and numerous community

based organizations to create culturally responsive and accessible services. Over 308,000 residents receive services through CSA. The Agency is organized into five Divisions: (1) Adult, Child, and Family Services Division (ACFSD); (2) StanWORKs Division; (3) Homeless and Housing Services Division; (4) Finance and Operations Division; and (5) Administration. ABOUT THE SPECIAL INVESTIGATIONS UNIT The Special Investigations Unit is a law enforcement unit that investigates fraud in CSA public assistance programs. Specifically, the SIU investigates fraud in the cash aid (TANF), CalFresh, General Assistance and Child Care programs. The SIU has both sworn and non-sworn staff who vigorously pursue recovery of fraudulently obtained public assistance benefits. The mission of the SIU is to enforce program and agency integrity through awareness, detection and prevention of fraud while promoting personal accountability via recovery and prosecution. ABOUT THE OPPORTUNITY The Community Services Agency Special Investigations Unit (SIU) is looking for confident, innovative candidates who can work independently and collaboratively as part of a team dedicated to preserve the integrity of publicly funded assistance programs. Candidates must demonstrate a history of practicing values and ethical principles worthy of the public trust and possess a community service orientation aimed at supporting vulnerable populations within our community. Commitment to equitable justice, genuine concern for others, effective communication, and sound judgment are tantamount to success as a Fraud Technician. Prior experience as an eligibility worker in public assistance programs such as CalFresh, CalWORKs, and Medi-Cal, knowledge of fraud investigation techniques, exceptional web based computer skills, and the ability to speak Spanish are highly desirable attributes. Join our team and make a difference in helping to build and maintain a stable and vibrant community.

Fraud Technician

THE POSITION Under general supervision, Fraud Technicians investigate the existence of fraudulent receipt of aid, and are responsible for follow-up on referrals of suspected fraud. Fraud Technicians review computer data match information from various other governmental agencies for use in identifying potential fraud situations. Fraud Technicians act as assistants to the Special Investigators, and may refer cases, where only civil restitution is sought, for administrative disqualification hearings. This classification differs from the Special Investigator in that the Special Investigator refers cases for criminal prosecution. Additionally, unlike the Special Investigator, the Fraud Technician is not classified as a peace officer. The incumbent in this classification generally works a modified 4/10 schedule to meet job demands, but may also be required to work flexible hours, including evenings and weekends, and is subject to overtime, standby, and callback assignments. TYPICAL DUTIES AND RESPONSIBILITIES • Act as an assistant to the Special

Investigators and Special Investigator Supervisors;

• Assist Special Investigators with home and field visits;

• Take complaints and writes-up allegations of fraud;

• Conduct investigations of suspected fraudulent receipt of aid;

• Locate and interview suspected persons, absent parents and witnesses, and analyzes and evaluates their statements;

• Contact and interview individuals and representatives of business, law enforcement, or governmental organizations;

• Gather evidence and statements for use in legal actions;

• Examine a variety of records to secure information concerning suspected violators;

• Interpret and explain laws, rules, and regulations related to the purpose of the investigation;

• Make arrangements for the repaying of funds fraudulently obtained;

• Calculate and set up overpayments; • Prepare correspondence and reports; • Write detailed reports for Administrative

Disqualification Hearings; • Testify in court and serve subpoenas to

witnesses; • Give training to others in the various

departmental sections; • Represent the department in the community; • Utilize Windows-based computer system for

daily case processing; • Maintain and adhere to strict confidentiality

policies; and • Perform other duties as assigned Minimum Qualifications (Knowledge, Skills, Abilities, Education and Experience) SKILLS/ABILITIES • Pass a law enforcement background

investigation; • Learn, interpret and apply public assistance

laws, regulations, and procedures; • Be responsive to the needs and concerns of

eligibility staff regarding allegations of fraud; • Be cognizant of your surroundings and

potential dangerous situations; • Observe and identify individuals and recollect

the events of field activity; • Remember names, faces and incidents; • Be thorough and observant; • Interview, analyze and evaluate the

statements of witnesses or suspected violators;

• Gather and document information and evidence by observation, record examination and interviews;

Fraud Technician

• Analyze situations accurately, think and act quickly in emergencies and adopt an effective course of action;

• Deal effectively with citizens and public officials under conditions requiring integrity, initiative, resourcefulness, tact and good judgment;

• Communicate complex information both orally and in writing, in a manner that is understandable to others;

• Write clear and accurate correspondence and reports; Perform basic mathematical calculations;

• Proactively pursue recipients for payment of funds fraudulently obtained;

• Work effectively in close environment as a productive team member;

• Communicate in an assertive and respectful manner; Utilize computers for research, report writing and record keeping; Work irregular hours and overtime in various locations; and

• Work under pressure. KNOWLEDGE • Principles and techniques of interviewing and

investigation; • Report writing; • Record keeping; • Basic human behavior; • Public assistance laws, regulations and

procedures; and • Organization and goals of public assistance

agencies. EDUCATION/EXPERIENCE PATTERN I • AA or AS Degree; AND • One (1) year experience performing duties

comparable to a Family Services Specialist II; OR

• One (1) year of experience which includes interviewing clients, writing detailed case reports and preparing or presenting evidence or information in court or administrative hearings; OR

• One (1) year of experience interviewing and independently determining eligibility for public or private social services, medical services, insurance, loans, or related programs. (Experience applied toward this pattern must be comparable in level to the class of Family

Services Specialist II). PATTERN II • Two (2) years experience as a Family

Services Specialist II; AND • One (1) year experience performing duties

comparable to a Family Services Specialist II; OR

• One (1) year of experience which includes interviewing clients, writing detailed case reports and preparing or presenting evidence or information in court or administrative hearings; OR

• One (1) year of experience interviewing and independently determining eligibility for public or private social services, medical services, insurance, loans, or related programs. (Experience applied toward this pattern must be comparable in level to the class of Family Services Specialist II).

PATTERN III • One (1) year experience as a Family Services

Specialist III; AND • One (1) year experience performing duties

comparable to a Family Services Specialist II; OR

• One (1) year of experience which includes interviewing clients, writing detailed case reports and preparing or presenting evidence or information in court or administrative hearings; OR

• One (1) year of experience interviewing and independently determining eligibility for public or private social services, medical services, insurance, loans, or related programs. (Experience applied toward this pattern must be comparable in level to the class of Family Services Specialist II).

Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-558-1200 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification. LICENSE • Applicants must possess and maintain a valid

California Driver's License and remain free from repeated preventable accidents.

Fraud Technician

DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. • Ability to read, write, speak and effectively

communicate in Spanish; OR • Possess a typing certificate (within four years)

from Workforce Development, a temporary staffing agency or a comparable institution is required to be attached to your application. Internet typing certificates are not accepted. The certificate must be a three (3) to five (5) minute timed test and net corrected of 45 words per minute (WPM). Typing certificates must be on agency letterhead, dated and signed by the issuing agency and have net words per minute listed.

APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made on your qualifications. Resumes will not be accepted in lieu of a complete application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.

CLASSIFICATION INFORMATION Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Technical Services bargaining unit for labor relations purposes. Individuals who are in a full-time classified position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. The probationary period does not apply to unclassified positions. The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under "Disability Management". GENERAL QUALIFICATIONS • Pass County-paid pre-employment drug

screening *if applicable and job-related background investigation.

• Perform job duties in a manner assuring a safe working environment for oneself and others.

• Maintain confidential information according to the legal standards and/or County regulations as required.

RECRUITMENT ACCOMMODATIONS Arrangements may be made to accommodate disabilities and religious convictions. Applicants requiring testing accommodations are required to complete and submit the Testing Accommodation Request Form prior to the test administration date. Special arrangements for religious convictions should be included in the “Additional Information” section of the application form. http://www.stancounty.com/personnel/pdf/ADATestingForm.pdf

Stanislaus County is an Equal Opportunity Employer.

The County of Stanislaus and its employees embrace the Club Wellness Mission Statement.

The Mission of Club Wellness is to facilitate and encourage the “good health” of the county workforce. “Good

health” is a state of complete physical, social and mental well-being, and not merely the absence of disease or

infirmity; health is a resource for everyday life, not the object of living, and is a positive concept emphasizing

social and personal resources as well as physical capabilities. The program seeks to increase awareness and

knowledge of all employee benefits, nurture a team spirit and positive health behaviors, to motivate employees

to adopt healthier habits and to provide opportunities and a supportive environment to create positive lifestyle

changes.

For more information on Club Wellness go to www.myclubwellness.com

The County of Stanislaus and its employees embrace the Club Wellness Mission Statement.

The Mission of Club Wellness is to facilitate and encourage the “good health” of the county workforce.

“Good health” is a state of complete physical, social and mental well-being, and not merely the absence of

disease or infirmity; health is a resource for everyday life, not the object of living, and is a positive concept

emphasizing social and personal resources as well as physical capabilities. The program seeks to

increase awareness and knowledge of all employee benefits, nurture a team spirit and positive health

behaviors, to motivate employees to adopt healthier habits and to provide opportunities and a supportive

environment to create positive lifestyle changes.

For more information on Club Wellness go to www.myclubwellness.org