Since its beginnings in July 2004, Fraport Cargo Ser-

vices GmbH (FCS), a subsidiary firm of Fraport AG,

has obtained a leading position as an independent

freight carrier at Frankfurt Airport – one of the largest

airports in Europe. Being the hub between 50 airlines

and more than 400 logistic companies, FCS has

prime location warehousing with direct access to the

airfield. Similarly, for the time-critical and complex

processes regarding import and export of individual

packages, commissioned pallets or entire airplane

cargos, this is an important strategic advantage. Each

of the 670 employees has extensive specialist knowl-

edge in this area. The regulations for dealing with

various classes of goods not only need to be adhered

to, but also need to be documented accordingly. Haz-

ardous goods of all classes up to the point of ra-

dio-active materials, medical goods, human organs or

important parts for Aircraft on ground are handled

and stored here. Diverse types of documentation,

customs regulations, load capacity regulations for the

individual airplane types and the dispatch provisions

of the respective airline need to be fully understood

and managed, as do the tight time schedule. A

Jumbo carries around 100 tons of freight – around

10.000 tons a week are moved by FCS.

400 Freight forwarders50 airlines

670 employees

Distributing airfreight efficiently with industrial computer

Fraport Cargo Services at Frankfurt Airport, being

the largest independent service company for air-

lines and logistic companies, handle 600.000 tons

of freight per year – from organ donation to com-

puter- or vehicle parts to printing machines of up

to 15 tons. Growing demands regarding imports are

being counteracted by a successful project: a new

structure for the storage area, optimized forklift

trucks and industrial PC’s with individually devel-

oped software multiplies the storage capacity,

create buffer at peak times and increase efficiency

of the extremely complex processes

LOGISTICS Transport

Fraport Cargo Services

Fraport Cargo Services, CargoCity South

SOREDI Case Study Fraport Cargo Services

SOREDI Case Study

The time-critical logistics processes depend on infor-

mation specifications, flyover regulations and permits.

“Without computer and software we could not fulfill

our assignments in the required time“, says Cornelius

Hemmler, IT manager at FCS. Since 2007 the Smart

Cargo Operation System, “Scope” in short, represents

all business processes. The software, which is based

on an Oracle was developed especially for the freight

handling at airports. It has various interfaces to other

systems as Zoll and SITA and for instance it has been

extended with a module for hazardous materials.

Instead of the previously used “manifests”, paper

print-outs for whole charges, nowadays staff carries

hand-held scanners by Motorola Symbol, which let

them handle each palette separately. By identification

of the goods through barcode and scanning storage,

airplane charge carriers or pallets, thus all processes,

are documented online. Here, around 160 devices

are in operation.

Nevertheless the fast growing import business repeat-

edly led to supply-shortfall. Half of the incoming ton-

nage is handled at weekends; during the lorry ban on

driving the cargo needs to be stored temporarily in

order to get it back on the road as soon as possible.

“In order to meet all the challenges with efficient pro-

cesses and additional storage space, we started a

project for import optimization,” reports Ingo Hof-

mann, process manager of Import Physics. New spe-

cially developed high rise racks extend the storage for

the own large capacity palette by 26 percent from

570 to 720 places; the storage room for European

palette was increased 436 percent to 1875. Three

especially developed magazine combination stackers

will lift two tons of loads up to seven meters high.

Further new reach trucks manage best working con-

ditions in the three rail-guarded lanes for turret

trucks. Due to new demands a new scope module for

“Without Computer and Software we

could not fulfill our assignments

in the required time.”

Modern infrastructure for complex processes Higher volume of cargo

requires re-structuring

Fraport Cargo Services

Operating instruction and cargo identification at a dizzy height: user friendliness increases performance

Dis t r ibu t ing a i r f re igh t e f f i c ien t ly

Fraport Cargo Services

warehouse management has been developed to-

gether with the British software vendor. In addition it

has intelligent forklift guidance, eliminating empty

drive and search for freight.

For this reason the new forklifts should be equipped

with robust industry computers, which allow a usage

via a color touch screen and together with a barcode

scanner, take over the functions of the hand-held

devices.

„Due to some limitations of the handhelds, such as

restricted battery life or a higher sensitivity for me-

chanical damages, we would like to deploy perma-

nent computers,” says Peter Kern, deputy manager of

logistical projects and quality management. A first de-

vice has been tested in 2011 following the LogiMAT

exhibition in Stuttgart. The Logistik-Systemhaus In-

teger Solutions proven in servicing Symbol devices

suggested the SOREDI Blackline-terminals from

Fürstenfeldbruck as an alternative.

Solely through appear-

ance the devices

convinced with an ap-

pealing and professional

design, says Peter Kern.

The rugged aluminum

frame with hardened

glass above the touch

panel and the well-

lit-LED and easily read-

able 12-zoll display is

appealing, as well as the

covert cable run in-

cluding a traction relief.”

Also “intrinsic values” made a positive appearance.

The fan-less Intel ATOM architecture performs suffi-

ciently combined with lowest energy consumption for

the Citrix connection to the logistic software.

A novel aerial technology guarantees constant availa-

bility and best connections.

Windows 7 facilitates the touch operation as well as

the integration in the domain by server management.

“Security measures for user storage, like login rou-

tines and write-protection for mass storage, were

easily implemented”, says Sebastin Pyka, IT-Manager

at Integer Solutions. Additionally special SOREDI fea-

tures were available: “When the ignition of the forklift

switched off, the operation system of the Black-

line-IPC will be shut-down orderly after 30 seconds,”

says IT Manager Cornelius Hemmler. Due to easily

comparable purchase prices it was not difficult to

decide in favor of the SOREDI terminals: “With this

decision we also chose the excellent service of In-

teger Solutions, who offer us hardware, software and

service as a one-stop shop”, says Peter Kern. “The

longtime partner for solutions in logistics in nearby

Bad Nauheim has served us well so far.” Altogether

ten SH Blackline IPCs were purchased.

“On the face of it the devices

convinced solely due to an

appealing and professional design”

The true meaning of the word “Hardware”

LOGISTICS Transport

Peter Kern: The project manager explains the successfully implemented measures at a display board.

In the center of success the rugged terminals of SOREDI Blackline

Dis t r ibu t ing a i r f re igh t e f f i c ien t ly

The complex project including the conversion and

sourcing measures of own and external software de-

velopment, employee involvement and training, has

been organized in a non-stop 24 hour operation and

was completed in time after 8 months of work from

March until November 2011. The massive pro-

cess-reorganization faced criticism at the beginning:

“No one could imagine how well our strategy would

work out,” says Peter Kern. When important mile-

stones were achieved on

time, the employees

suggested practical

ideas. “We completed

the project in the time-

frame by actively

involving the employees

in the planning process

and thus reaching a

better acceptance than we expec ted.” says Peter

Kern.

The import area benefits from the considerably in-

creased ideal stock capacity and numerous improve-

ments in processes: The logistic module saves many

empty trips and search procedures; the drivers are

guided to the correct positions in the aisle straight-

away. This way the new forklifts are working to full

capacity and can complete more transport orders at

the same time. “We have extended our capacity sig-

nificantly and observe a considerable increase in pro-

ductivity,” says Ingo Hofmann, process manager of

import. Further improvements are already being

planned: In future outgoing lorries, will be directed to

the appropriate gate nearest to the goods automati-

cally. The user-friendly and robust IPC with scanner

will likewise be deployed at the acceptance of

consignment.

Die Integer Solutions GmbH is provider of IT products and solutions in the field of identification and automation. This includes consulting, programming, integra-tion and service from one source. The offer includes warehouse management system on the basis of mobile data collection via Wifi for local applications and mobile field solutions (GSM/GPRS and HSDPA). Barcode and RFID technologies as well as individual identifications solutions make the product portfolio complete.

Integer Solutions GmbH Küchlerstrasse 1D-61231 Bad NauheimTel. (+49) 06032-34956 0 Fax (+49) 06032-34956 77www.integer-solutions.comc.rack@integer-solutions.comE-mail: office@integer-solutions.com

Die SOREDI touch systems GmbH in Olching near Munich is a worldwide tech-nology leader for industry computer and forklift truck terminals. The specialists for development, manufacturing, sales and maintenance of IPCs have 25 years of ex-perience, which reflects in the successful projects for well-known customers. The modular-built product line is suitable for stationary and mobile use in rugged en-vironments and will be configured custom build for tasks in logistic, manufacture, food and process industry. Slender structures in product development ensure the application of latest technologies, which conform to extremely high standards. Users achieve a higher efficiency and speed, outstanding cost effectiveness, reli-ability, and a long-life cycle of the complete solution. Customers are Arvato, Edeka, Fraport, Knauf and Minipreis.

SOREDI touch systems GmbHWerner-von-Siemens-Str. 1382140 OlchingTel.: +49 (0) 8142 / 42 238 0Fax: +49 (0) 8142 / 42 238 69www.soredi-touch-systems.cominfo@soredi-touch-systems.com © 2014 www.hightech.de

LOGISTICS Transport

Fraport Cargo Services

Import Area: With the new high rise rack the storage area could be increased considerably

SOREDI Case Study Fraport Cargo Services