Embed Size (px)
Citation preview
Francisco De La Cruz
7520 East Irlo Bronson7520 East Irlo Bronson
Memorial highwayMemorial highway
Saint Cloud Florida 34771Saint Cloud Florida 34771 Home Phone (407) 791-9147Home Phone (407) 791-9147
http://www.linkedin.com/in/ciscoinfloridahttp://people.bayt.com/francisco-delacruz/en/#
Home
Objective
Qualifications
Education
Employment
Skills
OBJECTIVE• Define enterprise data architecture vision, strategy, principles and standards; get buy-in
from stake-holders, management, business partners, and propagate throughout the company.
• Provide framework, stewardship, governance and decision making for management of data for project development teams, business users and other stake-holders.
• Balance short-term versus long-term actions, strategic versus tactical requirements, while continuing to move forward towards the strategic vision.
• Deliver a road map to achieve the vision.• Develop enterprise data management methodology and standards, and promote to both
technology and business throughout the company. • Over time, create appropriate standards, processes and tools to promote and facilitate:
– Mapping of data sources
– Documenting interfaces and data movement
– Designing the movement of data through the enterprise
– Defining integrative views of data especially for analytic purposes
• Focus on data quality: – Put in place governance processes around meta-data to ensure an integrated definition of data for enterprise information, and
to ensure the accuracy, validity, and reusability of meta-data.
– Participate in developing consistent definitions for common reference data.
– Establish measures to chart progress related to completeness and quality of meta-data for enterprise information, to support reduction of data redundancy and fragmentation, elimination of unnecessary movement of data, and improvement of data quality.
• Provide input on large-scale projects and road maps for compatibility with the vision.• Drive selection of data management tools, and the development of standards, usage
guidelines and procedures for those tools. • Define the process to resolve cross-organizational data management issues.
View complete resume as a Word document
Home
Objective
Qualifications
Education
Employment
Skills
QUALIFICATIONS
• Accomplished and results driven professional recognized for professionalism, commitment to excellence, and demonstrated ability to communicate and working with senior management, associates, and customers. Has an excellent interpersonal skill, able to communicate and collaborate effectively with co-workers at all levels. Self-motivated and can work independently or in a team. Well versed in written and verbal skills from both high technology business operations and client base perspectives. Knowledgeable in determining client’s needs and effectively translating those needs into solutions. 3 years hands on Proven experience applying Six Sigma Methods to improve infrastructure and application teams within the IBM enterprise. Secret Security Clearance (1997-2001). Acquired a valid passport with one year visa for China.
• Areas of key strengths include:• • EXCELLENT STRATEGIST - Provide advance technical solutions that boost productivity
and efficiency across the organization. Quickly identify problem areas and implement effective solutions to meet goals.
• EXCEPTIONAL ORGANIZATIONAL SKILLS - Consistently recognized by colleagues for exceptional talents in needs analysis and problem resolution in fast-paced environments.
• STRONG SENSE OF RESPONSIBILITY - Solid professional standards; excellent track record of dependability. Maintain focus on achieving results while implementing business solutions to meet a diversity of needs.
• INSIGHTFUL AND ARTICULATE - Excellent interpersonal/communication skills. Interacted with all levels from executives and administration personnel to customers and staff, covering all ends of the spectrum. Bilingual in Spanish
View complete resume as a Word document
Home
Objective
Qualifications
Education
Employment
Skills
EDUCATION
• August 1991August 1991Associate Degree Associate Degree &&
Airframe and Power Plant License, Airframe and Power Plant License, Frederick Frederick Community CollegeCommunity College Frederick, MD Frederick, MD
• June 2000June 2000 Bachelor in Science,Bachelor in Science,Computer SciencesComputer Sciences
University of West Florida University of West Florida
• March 2010March 2010 Associate Degree Associate Degree
Computer SciencesComputer SciencesValenciaValencia CommunityCommunity CollegeCollege
View complete resume as a Word document
Home
Objective
Qualifications
Education
Employment
Skills
Employment
• 2005-2009 Senior System Engineer \Delivery Compliance Administrator
IBM International Business Machines Corporation IBM International Business Machines Corporation
• 2001 – 2005 Senior NT/UNIX Systems Engineer \ Administrator,
Walt Disney WorldWalt Disney World
• 1999- 2001 System Engineer Subject Matter Specialist,
Dyntel Dyntel
• 1999 -1999 Y2K Assessment Team
ITFORCEITFORCE
• 1997-1999 Senior Network Administrator
Kalama Services Kalama Services
View complete resume as a Word document
Home
Objective
Qualifications
Education
Employment
Skills
Employment• 2001 - 2005 Senior NT/UNIX Systems Engineer \ Administrator,
Walt Disney World
• Served as Member of the E-DMZ team for four + years as well as an integral part in designing and coordinating business unit applications operating in the E-DMZ environment from concept to production
• Expert advisor on E-DMZ matters providing technical advice during conceptual meetings pertaining to E-DMZ implementation, strategic server placement between the standard Disney network infrastructure, internal DMZ and the E-DMZ; also team member provided technical guidance in developing methodologies and procedural documentation
• A “hands on guy” who built the servers in their perspective environment to include working directly with facilities, security team, networks team and working directly with the firewall team to assure a constant communication meeting the approved business unit design
• Voluntarily performed transition training to broaden knowledge of the E-DMZ and ensure Disney personal were more in tune with the process of implementing design concepts in the E-DMZ
• Served as Technical advisor that provides technical expertise to the Technology Strategy and Management Team, focusing on supplier and Enterprise IT relationships, strategies, and project methodologies
• Administered storage system utilities, administration routines and production applications, including setting up system backups and monitoring routines
• Experienced in coordinating infrastructure resources and ensures that the segment's project methodology is leveraged in all efforts
• Demonstrated budget and scheduling management skills to perform on-going scheduled patch maintenance for the Windows environment
• As WDW IT Enterprise, EDMZ subject Matter expert and single point of contact for architecture, Enterprise IT, and Supplier resources in server hosting environments, infrastructure design & implementation, possesses strong production support skills and provides substantial support for patch management of the Windows servers
• Demonstrated technical expertise as point of contact for all patch related issues and service packs• Diagnosed and repaired Windows 98, NT 2000/XP operating systems, Macintosh OS and supported
hardware in a Client Support, data center services and Telecom helpdesk environment• Key Accomplishments:• DME (Disney magical express), E-learning, ABC ( Vsource and Radio Extranet), El Capitan, Disney survey
with the most recent being the ABC Web Hosting and direct connect
View complete resume as a Word document
Home
Objective
Qualifications
Education
Employment
Skills
Employment• 2005-2009 Senior System Engineer \Delivery Compliance Administrator
IBM International Business Machines Corporation • Responsible for alerting customers, facilitating coordination between TRM and trading partners• In charge in correcting issues on the servers and also synchronized activities with the network and Disney’s Firewall,
Network and IBM Security teams• Consistently utilizes networking and communication facilitation skills to decrease workload and increase manpower• Implement measures and actions to improve cost and continuously improved the quality resulting in value to our clients’
businesses• Proactively took actions necessary to achieve acceptable business controls, audit postures and successful quality
audits by embracing our new processes in service centre and closing RFC and RFS requests in the established time ensuring satisfaction of our customers
• Exhibit proactive auditable/compliant, corporate audits, IT security compliance, Sarbanes-Oxley and PCI (Payment Card Industry) compliances , FIX Protocols, business controls and regulatory compliance for all process in the EDMZ and IDMZ
• Maintained Sarbanes-Oxley and PCI (Payment Card Industry) AND FIX compliances compliance. To Included reviewing and maintaining network and systems documentation and keeping abreast of changes in Sarbanes-Oxley and PCI (Payment Card Industry) compliances policies and best practices.
• Identify exposures and drive them to closure with a sense of urgency and coordinates with the upper management echelon to ensure there applications are accessible for partnerships with business clients
• Instrumental in the recovery of the important News site and was commended for efforts of over almost 24 hrs of non-stop trouble shooting
• Communicated and enabled best practices through standardization of documentation, simplification of procedures, and centralizing team coordination to drive value into the services of the EDMZ and IDMZ
• Responsible for working with the IBM firewall team to determine how rules should be applied to EDMZ training others among all teams in this growing evolution
• Key Accomplishments:• Recognized by several Service Delivery Managers, TRMs, and Disney Directors for Corporate and WDW, as being very
responsive in identifying specific problems associated with symptomatic issues and providing quick solutions• Recognized by IBM for my experience in meeting Sarbanes-Oxley and PCI (Payment Card Industry) AND FIX
compliances.• Worked with the VSA and tools team, improving their rollout by enabling direct contact with the IBM security team
increasing workload efficiency by reducing their manpower requirements 50% or more• Technology skills used • Routing protocols, firewall maintainer, DNS maintainer, infrastructures design maintenance and trouble
shooting, network / systems engineering project management audit response
View complete resume as a Word document
Home
Objective
Qualifications
Education
Employment
Skills
Employment
• 1999- 2001 System Engineer Subject Matter Specialist,
Dyntel
• Managed several servers, programs, CISCO routers, pix firewalls and PKI certificates
• Performed configuration, installation and maintenance of the web and exchange servers
• Conducted research and provided technical advice in engineering a network to support and secure a constantly changing data system during developmental phases while keeping all other hardware and network infrastructures and topologies cross platform compatible
• Managed retention of system logs in support of auditing and event reconstruction to maximize system resources
View complete resume as a Word document
Home
Objective
Qualifications
Education
Employment
Skills
Employment
• 1997-1999 Senior Network Administrator
Kalama Services • Provided lead supervision of MIS staff for Kalama Services, a government contractor for the
Defense Threat Reduction Agency (DTRA), formerly known as Defense Special Weapons Agency and the United States Army Chemical Activity Pacific (USACAP) on Johnston Atoll 800 miles south of Hawaii. - Provided on-call hardware, software and network support in accordance with contract requirements and work order assignments. First employed as Network analysts, indirectly supervised end-users relative to computer security and MIS instructions
• Assisted the MIS Manager with the department’s daily operations and planned objectives. - Assured compliance with MIS policies and procedures. Provided technical cross training to MIS staff and end-users. Developed and maintained documentation for work instructions and user manuals. Assured MIS schedules and deliveries were met. Ensured compliance with applicable safety, environmental, health, and waste management polices and procedures. Promoted in 8 months to Senior Network administrator - Installed, updated, maintained and repaired hardware and operating systems and application software residing on servers, client, and remote computer systems. Developed, implemented, and administered a computer data security program to include access controls, backups, disaster prevention, and disaster recovery.
• Provided documentation of system administration process and procedures. Developed and administered a network application training programs and provided guidance for end users. Supervised four computer techs, 1 network administrator and two analyst administrative assistants with a scope of responsibility encompassing over 600 computers, five operating systems to include Microsoft Window for Workgroups, NT4.0, Windows95, DOS 6.22 and Novell 3.2 for four different military and contractor agencies. The network configuration includes Microsoft NT4.0 running TCPIP and two NT servers and one DHCP server, on the Novell NT server running TCP IP, IPX SPX, and NetBEUI. The network uses cable, fiber optic and wireless connections. Configurations included UBS switches, gateways, Cisco routers, and hub to hub and Category 5 ETHERNET LAN connections using wireless disaster recovery. Dual-hatted as Senior Network Administrator and acting MIS Manager.
View complete resume as a Word document
Home
Objective
Qualifications
Education
Employment
Skills
Employment
• 1999 -1999 Y2K Assessment Team
ITFORCE
• Contractor, contracted by NCR, who was contracted by MCI to do a nationwide
Y2K assessment of MCI WorldCom computer systems. Worked on team to assess onsite equipment for Y2K compliance.
View complete resume as a Word document
Home
Objective
Qualifications
Education
Employment
Skills
TECHNICAL SKILLS• OVER TEN YEAR APPLIED EXPERIENCE. • Disaster recovery software• Net backup, Arcserve Backup, Veritas, SAN Storage Utility, Legato• Mail server configuration and administration• Exchange Server• Aeronautical Engineer• Middleware• Airframe and Power Plant License• Microsoft Office, Maxamo server configuration and maintenance, People
soft server configuration and maintenance, Sap server configuration and maintenance
• Cooperate anti virus solutions• Norton’s and MacAfee• Remote administration tools• MS VPN, ATT VPN, Symantec PC Anywhere, RA, Microsoft RDP• Network hardware configuration languages and tools• Cisco 5500, 3700, 3500, 2900 switches and routers OS versions from 9 to
12.3 Cisco works ASA module installations and configurations• Operating system support• Install/ configure/ support windows 2000/2003/2008; including , DHCP, IIS,
SMTP, AD AND MS & LINUX DNS ServicesView complete resume as a Word document
Home
Objective
Qualifications
Education
Employment
Skills
CERTIFICATIONS
• Cisco Pix Firewall Configuration Cisco Pix Firewall Configuration Certification CCNACertification CCNA
• Comptia Security Plus and Network + A+ Comptia Security Plus and Network + A+ Certicate PKI CertifiedCerticate PKI Certified
• Certified Rexel Cabling Installation and Certified Rexel Cabling Installation and Maintenance Fiber RepairMaintenance Fiber Repair
• HP Printer Repair and Cannon Repair HP Printer Repair and Cannon Repair CertificateCertificate
• MCP, MCSE, MCSE+I +securityMCP, MCSE, MCSE+I +security
• Phi Theta KappaPhi Theta KappaView complete resume as a Word document
