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Get the tools to build bigger. Grow your revenue with a G.J. Gardner Homes Franchise. gjgardner.com/franchising

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Page 1: franchise brochure-email (2)

Get the toolsto build bigger.

Grow your revenuewith a G.J. Gardner Homes Franchise.

CREATING

NOT HOUSES

gjgardner.com/franchising

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Everything we do is focused on building a strong culture for

successful business people to grow and expand their own business.

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G.J. GARDNER HOMES – OUR DNAG.J. Gardner Homes is a world-class building company that prides itself on designing and building dream homes to suit

every buyer on the market.

Established in 1983, we currently have more than 130 franchises operating in the USA, Australia and New Zealand and

build more than 2,600 homes each year. Featuring unique and innovative styling, our homes are easy to spot and quick to

impress – we work with talented architects and designers committed to producing stylish, liveable homes to suit a wide

range of lifestyles and budgets, while also maintaining the highest levels of quality.

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Being part of one of the world’s leading franchised building companies is easier than you think.

At G.J. Gardner Homes, everything we do is focused on building a strong culture where

motivated, successful people can expand and grow their own businesses.

• Connect to an international network of professionals who are there to support you in your

business. Great team synergy and an open flow of information make G.J. Gardner Homes

the perfect launching pad for new franchisees. Our focus on leadership includes strong peer

support, regular team meetings and training, and an international conference.

• Take advantage of world-class systems designed to streamline your day-to-day business.

Our systems have been developed, proven and refined by a team that has successfully built

more than 30,000 homes. The result is efficient, professional service, effective marketing

plans and the highest quality of construction.

At G.J. Gardner Homes, we offer more than just an internationally recognized brand or a

great variety of building plans. Our proven business systems and support provide your new

franchise with the competitive edge it needs to stand out in a crowded market.

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FROM OUR FAMILY TO YOURSG.J. Gardner Homes began as a family-owned business back in 1983, and the same commitment and values endure today.

We may be one of the largest construction businesses around, but we don’t treat our franchisees like just another number –

instead, we treat everyone as though they are guests in our own home.

When you join the G.J. Gardner Homes team you become part of our family.

We know our success depends on the success of our franchisees, so we place a great deal of importance on selecting

the right people – and ensuring they feel right at home. Unlike big corporations, we don’t stifle your ideas or innovation:

instead we provide you with the brand, tools and support a small builder needs to succeed.

Like most families, we’re at our best when we work together.

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We’re looking for quality home builders and general contractors who want to:

• Grow their market share

• Work on their business, not in their business

• Be part of a world-class building company operating in three countries

• Access strong group buying power

• Benefit from a proven building management system that can control 100+ homes per year

• Enjoy a desirable company profit

• Build an asset worth selling

Are you tired of:

• Spending hours quoting jobs but not getting them?

• Having clients and contractors calling you 24/7?

• Finding what you missed costing – after you start the job?

• Already tight margins being eroded by complex details?

• Not being able to compete against larger building companies?

• Having a great reputation, but nothing to sell when you retire?

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THE SOLUTION? A G.J. GARDNER HOMES FRANCHISEWe want to help you enjoy your business, your lifestyle and your cash flow.

When you become a G.J. Gardner Homes franchisee you will benefit from more than 30 years

of international building experience. You will also become part of a high-performing team with

a winning culture, driven to achieve success across all aspects of our business.

From dedicated software and business systems to professional marketing and sales support,

we have the tools you need to rise to the top.

We’re looking for franchisees with drive, ambition and passion. In turn, we’ll provide you with

the best chance of success in the initial years of operation – with the resources to support you

every step of the way.

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EVERY HOME HAS A HISTORYG.J. Gardner Homes began as an independent building company in Queensland in 1983.

Founded by Greg Gardner, it soon grew to include eight regional offices building as many as

850 custom homes per year.

Over many years, G.J. Gardner Homes built a reputation for great value and quality. Franchising

the business was the natural next step, and in 1995 the first G.J. Gardner Homes franchise

opened its doors. Today there are more than 130 franchises operating in the USA, Australia

and New Zealand, supported by corporate offices around the globe.

Together, the G.J. Gardner Homes team builds more than 2,600 custom homes each and every year.

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GREGORY JOHN GARDNERGreg completed his carpentry apprenticeship in 1978 and became a registered builder in 1980. He soon

recognized a need in his local market for quality homes constructed quickly and efficiently, and three

years later G.J. Gardner Homes was born.

In 1992/1993 G.J. Gardner Homes experienced its busiest year ever, building 850 custom homes. In 1995

the directors decided to franchise the business, in order to support other small local builders to achieve

even greater results.

Greg is a director and major partner of the franchisor company and is involved in strategic direction.

G.J. GARDNER LEADERSHIP

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TIMOTHY (TIM) DENNISTim is a Veteran of the U.S. Marine Corps and has held several roles throughout the Construction

Industry in several states since 1994. He has been in Upper Management roles with several Top 10 U.S.

Builders, most recently in the Houston Market.

Tim Joined G.J.Gardner Homes in February 2016 for the role of US Operations Manager. His primary role

is to support existing Master franchisees throughout the US, and to expand G.J.Gardner throughout the

U.S.A.

DARREN WALLIS BCOM FCPA (Aust) FAICD

Darren studied a Bachelor of Commerce at the University of Queensland majoring in accounting, finance

and computing. He is a Fellow Certified Practising Accountant (Aus), a Fellow of the Australian Institute of

Company Directors and in 2001 was awarded the prestigious Young Accountant of the Year Award.

Darren joined G.J. Gardner Homes as an accountant in 1994. Over the years he has been involved in the

daily running of the business, looking after all financial matters and working with computer programmers

to develop the current franchise software program.

Darren became a director and partner of the franchisor company in 1996, and in 2002 he was appointed

as the franchisor’s managing director.

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OUR COMPANY VISIONWe know our success as a company depends on the success of our franchisees. That’s why our company vision takes a

three-tiered approach:

Franchisee vision: “To be the leading home builder in the area of operation”

Master vision: “To be the leading home builder in the state or country”

Corporate vision: “To be the world’s number one home builder”

HOW WE’LL ACHIEVE ITG.J. Gardner Homes corporate has a single, well-focused mission: to be the world’s number one home builder by 2035.

Each year, the company makes significant advancements in key areas such as customer service, business and construction

systems, design research and development, and more.

The greatest emphasis, however, is on the quality of our people. We’re committed to the ongoing personal development of

our franchisees and their teams, because we know this will ensure the successful and profitable growth of the G.J. Gardner

Homes brand.

The housing industry requires a wide range of specialized and technical skills to design, quote, estimate, draft and construct

a home. When you add a complex range of design options, products and construction methods, along with the pressure of

deadlines, it’s clear you need an experienced, professional team who know how to get the job done. We’ll train and coach

your team in these fields and more, to ensure you know how to deliver a home that satisfies our customers’ needs – every

single time.

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THE BENEFITS OF PARTNERING WITH G.J. GARDNER HOMES

1. BUYING POWER It’s no secret: the bigger the company, the better the buying power. At 2,600 homes per year – and growing – we are one of

the biggest customers to the world’s leading suppliers of construction materials. We combine the power of more than 130

franchised offices to offer strong buying to most franchisees – which helps your business compete with the larger companies.

2. MARKETINGThe sheer size of G.J. Gardner Homes gives us the power to tap into markets on a global scale. We use our experience and

knowledge to create targeted marketing plans that deliver maximum impact, while the power of franchising helps create high

brand awareness.

Our marketing includes:

• Advertising in print, radio and TV

• Website

• Newsletter

• Brochures

• Banners

• Site signs

• Billboards

• Posters

• Portable exhibition displays

• Clothing

• Stickers

• Stationery

• Thank you cards and envelopes

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3. ADVERTISING DELIVERYWe deliver advertising to market at both local and national levels. G.J. Gardner Homes works with a top-level advertising

agency to ensure we are using the most up-to-date marketing and advertising mediums. However, our franchisees still have

a level of creativity and control in shaping advertisements to suit their local areas.

Our marketing strategy includes both branding and retail campaigns, which means your franchise benefits from current local

and national advertising.

4. WEBSITEAt G.J. Gardner Homes we’ve developed a state of the art website that allows home buyers to explore a range of homes and

designs to suit their individual needs and budget. Behind the website is a comprehensive intranet franchisees use to share

management and marketing materials. View the website at www.gjgardner.com.

5. DESIGNS/PLANSAt G.J. Gardner Homes we offer franchisees more than 130 customized home designs, with the freedom to choose a selection

to suit your local market requirements.

Our homes have won more than 50 housing industry awards ranging from ‘Best Display Home’ to ‘Best Finished Home’. G.J.

Gardner Homes designs are innovative and localized, with options to suit any given region, including metro, country and

alpine ranges.

Our company structure also gives us the flexibility to cater to individual customers’ needs – from adding a room to removing

several, we can incorporate specialist suppliers and trades to custom-build exactly what the client has in mind.

Every franchisee receives working drawings and plans along with a full supply of quality color brochures. Franchisees can

also access working drawings and plans through the G.J. Gardner Homes intranet.

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6. LANDIt’s obvious that access to land is crucial in building new homes. Our reputation as an international building company

means developers around the world request G.J. Gardner Homes as the exclusive or preferred builder in their communities

and estates.

Developers have already sought us out in Colorado, California, Texas and Indiana.

For more information visit www.gjgardner.com.

7. PASSIVE INCOMELike many builders, you’re probably tired of trying to be all things to all people – feeling like you need to be hands-on in

every aspect of your business.

G.J. Gardner Homes has systems and procedures in place that will ensure your time is used to your own best advantage.

Ongoing training means your office will run efficiently and effectively, leaving you more time to focus on your strengths. Best

of all, documented processes mean a manager can step in to take your place – to cover a well-deserved holiday or to run

the business day-to-day, so you can focus on the tasks you are most passionate about.

“Construction is a complex and intense business. To survive in the industry one needs proven, solid and professional systems. G.J. Gardner Homes offers a proven system that ensures entrepreneurial success and freedom for each franchise.” Greg Gardner

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8. SPECIALIZED SOFTWARE

The G.J. Gardner Homes software has been developed solely for our

franchises and is one of – if not the – only building systems in use

that fully links all procedures involved in building a new home, from

start to finish. The G.J. Software includes full accounts integration

and comprehensive category reporting, with a full range of functions

including sales, estimating, job administration, accounting,

supervising, management and clients.

The G.J. Software has been designed to manage all types of

construction, including conventional wood framing, timber, steel,

concrete block, brick, and lightweight concrete homes.

“When I started with G.J. Gardner Homes, the computers were quite a concern as I had never used one before. I had to make a real effort, as I wanted to keep my overheads as low as possible, which meant I had to do my own estimating. My perseverance paid off because my overheads dropped and kept that way. I still did all my own estimating; however it became much easier and faster with the GJG program.” Murray Kahler, Franchisee.

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Our specialized software manages every step of the construction process for you, from initial sales and quoting to handover of the completed home.

Features include:

Sales:

a complete front end for sales staff, including sales quoting, customer details, lead classification and reports.

Sales management:

allows you to track every salesperson and their client contact history, salesperson management and strike rate, as well as

client rating.

Quote pricing:

allows sales staff to quote custom homes. This creates the base for the job estimate.

Job estimating:

with our take-off parameters and formulas you are able to complete an accurate job estimate in minutes. Plans can be

loaded into the system and taken off on screen.

Client progress payments:

the system automatically creates the selected progress claim, looks at what’s been claimed and what’s been paid, identifies

any discrepancies, and prints the invoice for the customer. This helps eliminate possible mistakes.

Payments to subcontractors and suppliers:

The job estimate creates a budget for each job, so when supplier or subcontractor invoices are entered the operator is

informed how much the invoice should be for. The system can be set not to allow over budget invoices, and it looks after all

taxes.

All of your construction accounting and taxes:

includes full general ledger system with up-to-date reporting, so you know how your finances are tracking at all times.

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All relevant client and job information:

more than 20 critical dates, client color selections, payment and finance details, specifications and much more.

Color selections:

creates a hard copy for the client as well as a digital one, which automatically adds correct colors to subcontractors and

supplier job orders.

Job contracts and specifications:

the system can create a 20-page custom specification within minutes to match clients’ requirements, so that every item is

covered. This eliminates spelling and wording mistakes.

Scheduling:

The system creates schedules depending on the size or complexity of the home. All dates are automatically transferred to

job orders, so suppliers and subcontractors know what has to happen when.

Client and job change orders:

instantly updates the job details, estimate and accounting (progress claims) sections. It also automatically prints a change

order for the client to sign.

Post-handover maintenance:

maintenance issues are entered into the system and a notice is printed for the relevant contractor to undertake the

maintenance work. Allows for total control of maintenance and keeps track of what has (or has not) been completed.

Internal message system:

an internal email system stores every message. It also automatically generates some 50 internal messages for various staff

to ensure effective team communication.

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9. BUILDING SYSTEMSAt G.J. Gardner Homes, we measure our success by our customers’ satisfaction. Many of our customers build more

than one home with us or refer us to their friends and family, so it’s crucial that we maintain positive relationships.

Our business systems are based on regular communication with the customer, to keep them informed from design

to handover.

10. SUPPORT SYSTEMSIn fact, we’re so committed to our customers’ satisfaction that we’ve introduced the G.J. Gardner Homes 5 Star

Performance, a quality-assurance program covering the five major stages of construction. Our market research team

identified five key steps where customers wanted greater involvement in the construction of their new home, and

developed the guarantee to show our ongoing commitment to excellence. This means happier customers and high

referral rates for your business.

The G.J. Gardner Homes 5 Star Performance covers:

1. Base 2. Frame 3. Exterior enclosed 4. Trim 5. Substantial completion.

11. PEER SUPPORT SYSTEMSAs a new franchisee, it’s natural to have questions or concerns. We aim to alleviate any uncertainty by providing a

strong peer support network.

Many franchises undervalue the importance of peer support, but we know it creates an environment where

our people can share ideas, solve problems and learn how to do things more effectively. As a result, alongside

dedicated support from our corporate and master franchise offices, we encourage our franchisees to connect with

and support one another.

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12. TRAINING CENTERG.J. Gardner Homes offers a comprehensive free training program for all franchisees and their staff at our regional

training centers.

Ongoing training modules cover:

• Accounting

• Supervisors

• Estimators

• Administration

• Franchisees

• Sales

• Sales management

We also provide a full set of comprehensive training manuals. These cover every aspect of the business and are

designed for fast, easy referral.

13. STRENGTH IN NUMBERS

With more than 130 offices across Australia, New Zealand and the USA, the G.J. Gardner Homes brand is now a

household name in most states. We’re the leading builder in New Zealand, where we build almost 60 percent more

homes than our closest competitor; in Australia we have most of the east coast covered, with a limited number of

franchise territories still available in Queensland, Victoria, New South Wales, Tasmania and Western Australia.

The USA is our future growth area – we expect to establish 300 offices within the next 10 years, and need quality

builders to help us achieve our goal.

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14. EXCLUSIVE MARKETING TERRITORIESA key ingredient to our ongoing success is that each G.J. Gardner Homes franchise has an exclusive territory in which to

operate and market.

This ensures the brand will grow and develop goodwill in the area, and adds value to each franchisee’s business.

15. “BUT MY AREA IS DIFFERENT…”The benefits of owning a G.J. Gardner Homes franchise are clear. But still, you might be asking yourself:

“Will this work in my area?”

The answer is yes! G.J. Gardner Homes’ systems have been proven and refined over 25 years, allowing our franchisees to build

whatever the local area demands: whether it’s brick, stucco, siding, timber, steel, concrete block, glass and beyond.

Combined with our expertise in sales, marketing, business development, business management, team building and support,

G.J. Gardner Homes has the proven ability to make franchisees succeed. We just need the right people – which is where you

come in.

16. YOUR FRANCHISE, YOUR FUTUREMany builders work hard their whole lives but feel they have nothing to show for it: they love building, but don’t have an

asset to sell when they retire.

We’re committed to changing this. Our goal is to support franchisees to build a saleable asset that will continue to grow in

value. By investing in a G.J. Gardner Homes franchise you are investing in your future, and helping to build a business that can

be sold when it’s time to retire.

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THE VALUE OF JOINING G.J. GARDNER HOMES

• Exclusive rights to the G.J. Gardner brand in your area

• Longstanding reputation

• Exceptional quality

• Great communication

• Quality marketing materials

• Flexibility of design

• Five Star Performance Guarantee

• Full specialist training for you and your staff

• Access to all preferred supplier agreements

• Specialized G.J. Gardner Homes software package

• All working drawings, brochures, stationery and promotional items

• Inclusion in our quarterly franchise meetings and the international AGM

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BE PART OF OUR VISIONThe G.J. Gardner Homes corporate office is committed to

growing our brand and developing each team to achieve at

the highest level.

Our in-house systems, training and support empower franchisees

and their teams to excel.

YOUR INVESTMENTAn initial deposit is required to secure your franchise area, and is

fully refundable until final agreements are prepared. The balance

is payable on commencement.

Monthly investment: 5% of contract value of homes sold

(excluding land).

Marketing & advertising fund: Contribution to the value of 20%

of monthly investment.

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THE NEXT STEPS

We want you to have the utmost confidence in the franchising process. To make sure all your questions are answered, we recommend that your lawyer and accountant review all relevant documents, and we are happy to speak with them directly regarding any queries.

Contact us for an Expression of Interest form. We’ll need some personal details so we can assess

whether a G.J. Gardner Homes franchise is the right choice for you. (Your personal details

will be protected in accordance with the Privacy Act.)

Return the completed form to your G.J. Gardner Homes representative.

We’ll contact you to arrange a time for us to meet. There, we’ll give you an in-depth overview

of the company, complete the required confidentiality agreement and provide you with an

opportunity to review the disclosure documentation with your advisors. Your obligations (and

those of G.J. Gardner Homes) will be clearly set out.

We’ll then arrange the relevant franchise agreement and training, and facilitate open discussion

with you and your advisors to prevent any misinterpretation.

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Tim Dennis

[email protected]

+1 713 836 0245

Texas: Kyle Cox

[email protected]

+1 281 684 5198

Central Florida: Chad Burlingame

[email protected]

+1 813 433 4066

Indiana: Mark Bousquet

[email protected]

+1 317 714-6721

New England: Chris Gedrich

[email protected]

+1 978 551-6323

Colorado & Utah: Brook Swientisky

[email protected]

+1 303 249-4262

California: Greg Dettwiler

[email protected]

+1 858 309-2545

Call us now, we would love to talk.

CREATING

NOT HOUSES

gjgardner.com/franchising