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FRAMEWORKFRAMEWORKwww.frameworknet.comwww.frameworknet.com
WORK CARRIED BY FRAMEWORK IS ON BEHALF OF THE FAMILY SUPPORT
AGENCY
FRAMEWORK ESTABLISHEDIN 1994 AND HAS 16 YEARS
EXPERIENCE IN THE ROLE
All staff have experience in
managing community sector Projects,
or have been Directors on VBOM most haveminimum of 10 yrs experience in the
Support Worker role.
Framework has long experience in
managing bothexpansion and uncertainty in
complex operationalenvironments.
Framework works fromcommunity development
principles and has a good track record in
building positive working relationships with Projects and a
partnership approach to monitoring.
FRAMEWORK BACKGROUND
FRAMEWORK APPROACHFRAMEWORK APPROACH Acknowledging existing skills and experience of volunteersAcknowledging existing skills and experience of volunteers
Understanding the different stages of development in ProjectsUnderstanding the different stages of development in Projects
Working from anti-racism / equality / human rights based approachesWorking from anti-racism / equality / human rights based approaches
Valuing relationship building and collaborative partnership approachesValuing relationship building and collaborative partnership approaches
Promoting integrated approach to Family Support Practice and Community Promoting integrated approach to Family Support Practice and Community DevelopmentDevelopment
Working to strengthen relationships with Regional and Working to strengthen relationships with Regional and National ForumsNational Forums
Viewing conflict as an inevitable and developmental element of Viewing conflict as an inevitable and developmental element of organisational developmentorganisational development
WHAT SUPPORT WILL LOOK LIKE IN WHAT SUPPORT WILL LOOK LIKE IN CURRENT SITUATIONCURRENT SITUATION
LESS RESOURCES, AND TIME, MORE PROJECTS OVER A
WIDER GEOGRAPHICAL
SPREAD
Key Support Workers working with
specificnumber of Projects
Delivery of supportbased on need.
Delivery of day today support based more on telephone, email and internet
contact, monitoring and inter-project
training
Support for Projects experiencing difficulties
will need to be prioritised.
Less time forintensive support.
BALANCING SUPPORT BASED ON WHAT FSA REQUESTED
1. RESPONDING AT AN INDIVIDUAL PROJECT LEVEL:
~ Contractual issues / compliance / Workplan development / employment etc.~ SPEAK / Annual Progress Reports etc.~ Monitoring and dealing with difficulties / conflict
2. COLLECTIVE INTER-PROJECT TRAINING WITH A FOCUS ON:
~ Community development / family support practice~ Organisational development / role as employers etc..
3. BETTER COHESION
-Tri-partite workingbetween the FSA, FRC National Forum and Framework
-Good regional level relationshipsbetween Frameworkand FRC Regional Forums.
MONITORING
How will it work ?
1. Based onpartnership approach
& agreed Code of Practice
2. Use of Checklists to
identify support ortraining needs and a basis for ongoing
contact
3. Any difficulties with monitoring relationship
dealt with through Grievance and Monitoring
Document previously developed.
WHERE PROJECTS ARE NOT AVAILING OF SUPPORT
INITIAL CHECK LIST and
2 MEETINGSPER YEAR WITH
VBOM
ANNUAL REVIEW AND
PLANNINGOR FACILITATION
OF 3 YEAR STRATEGIC PLAN
JOINT PROGRESS REPORT
INVOLVEMENT INRECRUITMENT PROCEDURES
WHEN REQUIRED
HOW INTERNAL CONFLICT AND DIFFICULTIES WILL BE HANDLED
HOW INTERNAL DIFFICULTIES IN PROJECTS WILL BE HANDLED
1. Difficulties will be identified through Project self disclosure, through issues erupting or from observations of Support Worker. 2. Less time for Framework to deal with
long term protracted conflict but Projects in crisis will be prioritised.
3. Work with the VBOM & staffto understand the problem, develop strategies, makerecommendations for what needs to change and what supports are required. Write this up.
4. Jointly inform the FSA andparticipate in tri-partite meeting if required. Other supports needing extra resources will needto be identified and then approved by FSA eg; LRC, SSAs, external mediation, or extra Framework time5. Framework will support
positive actionfor moving out of crisis usingrecommendations and procedures agreed
6. Ongoing follow up contact
FRAMEWORKFRAMEWORKsupport, training and developmentsupport, training and development
FRAMEWORKFRAMEWORKsupport, training and developmentsupport, training and development