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    FOUNDATIONS OFADVERTISING

    Prepared By:

    Mudassir Karnolwal

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    Advertising Defined:

    Advertising is the paid, non personalcommunication of information aboutproducts or ideas by an identifiedsponsor through the mass media in aneffort to persuade or influencebehavior. Advertising isnt an end butthe mean to end. A tool that marketers

    can use to reach their goals.

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    Advertisers perennialchallenge How to present their products,

    services, and ideas effectivelythrough the media to buyers

    Must comprehend the importantrelationship between the product andthe marketplace

    That RELATIONSHIP is MARKETING

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    Marketers must know what productsor services to produce

    Where to distribute them?

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    Marketing

    Business processthat managementuses to plan and

    executeconception,pricing,

    distribution, oreven ideas.

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    Customer Needs

    All purchases are driven by needs,which customer sense as gapsbetween their current condition and

    their ideal conditions.

    These needs create motives, theinternal factors that guide your

    behavior towards satisfying thoseneeds.

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    Product Utility

    Utility is the products ability tosatisfy both functional needs andsymbolic (or psychological) wants.

    Advertising communicates this utility.

    How well a product works (function)

    Shows glamour, sex appeal, status(symbolism)

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    Exchanges: The Purpose ofMarketing and Advertising

    A transaction between a person ororganization

    Trade something of value withsomeone else

    Usually for PROFIT

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    How?

    Developing goods and servicescustomers might want

    Pricing them affordably Distributing them to convenient

    locations

    Informing customers about themthrough advertising and othercommunication tools

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    5 + 1 types of functionalutility Form

    Task

    Possession Time

    Place

    Psychic

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    Buyers Persona

    A Buyer Persona is a detailed profile of your ideal customerregarding his or her all preferences towards the product.

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    Creating a Buyer Persona

    Demographic

    Geographic

    Cultural & Ethnic

    Current Purchasing Situation /Economics

    Purchase Ready

    Local Environment

    Benefits Sought etc.

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    Importance of BuyerPersonaIt simply tells a marketer about 2things i.e.

    1. What drives a buyer to purchasingmy product?

    2. What prevents a buyer frompurchasing my product?

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    Consumer Decision Process

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    Customer Satisfaction

    Customer satisfaction is ameasure of how products andservices supplied by a company

    meet or surpass customerexpectation.

    In a survey of nearly 200 senior

    marketing managers, 71 percentresponded that they found acustomer satisfaction metric very

    useful in managing and monitoring

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    Perception

    The only way an audience can getyour advertising message is throughperception, the process of being

    exposed to a stimulus, payingattention to some degree, and theninterpreting the received message.

    Success at each step is crucial toeffective advertising.

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    Perceptional Difference

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    Psychological Influences in

    Advertising Needs and Motives

    Attitude and Lifestyle Personality and Self-concept

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    Social and Interpersonal

    Influences in Advertising Culture

    Reference Groups

    Word-of-Mouth Communication

    Household Buying Behavior

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    Situational Influences in

    Advertising Physical Surroundings

    Social Surroundings

    Time or Season

    Task Definition

    The Antecedent State

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