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10/25/2018 1Honoring the past. Celebrating the present. Envisioning the future.
50th Anniversary Webinar Series
Fostering Creativity in Teams
Amy E. Climer, Ph.D.
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Poll: Which best describes you at work…
1. I lead one or more teams.2. I am a member of one or more teams,
but not a team leader. 3. I am not on any teams.
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Today is about…
• Look at why creativity matters• Learn the difference between a team and
a working group and why it matters• Understand 3 elements teams need to be creative• Learn 2 techniques you can begin using immediately
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The Challenge with Creativity in Government
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Even when good ideas are presented, change is too slow
and nothing happens
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Fear of Failure (and looking bad,
wasting resources, etc.)
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Lack of resources – even if we have a good idea, we don’t have the time or
money to move forward.
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Poll: Which Problems Have You Seen Prevent Creativity/Innovation at Work?
1. Change is too slow2. Fear of failure3. Lack of resources4. Other _____________
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Underlying Problem…
• Lack of understanding of how creativity works• Lack of process for generating and
implementing creative ideas
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What is Creativity?
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Creativity is novelty that is valuable.
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Creativity is a skill that can be and must be nurtured and developed just like any other skill.
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Why bother?
Why innovate?
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If you want to be creative, you have to be deliberate.
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Why do teams need to be creative together?
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Teams are the #1 source of innovation in
organizations.
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Teams vs. Working Groups
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Teams vs. Working Groups
Teams:“a team is a small number of people... committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable” (Katzenbach & Smith, 1999, p. 45).
Working Groups:“members interact primarily to share information, best practices, or perspectives and to make decisions to help each individual perform within his or her area of responsibility” (Katzenbach & Smith, 1999, p. 91).
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What affects team performance?
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What Affects Team Performance?Internal
External
Input Process
• Reward structure• Organizational climate• Physical environment
• Education levels• Prior experience• Personalities• Cultural background
• Leadership styles• Org support for creativity• External accountability
• Team dynamics• Shared purpose• Collaborative process
(Climer, 2016)
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Question Break:What questions do you have so far?
Use the chat box.
Don’t be shy.
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What do teams need to be creative together?
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Deliberate Creative™ Teams
(Climer, 2016)
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What is your team’s purpose?
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How are your team dynamics?Can you be your best self?
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Team Communication: Two Ways of Talking
DialogueOutcome = understanding
DiscussionOutcome =
decision
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Does your team use a
creative process?
2 Ways of Thinking
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Divergent vs. Convergent
(or filling vs. filtering)
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Divergent Thinking
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Divergent Thinking Rules
1. Suspend Judgment2. Seek Wild Ideas3. Combine and Build on Ideas4. Go for Quantity
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Stick ‘em up Brainstorming
• Write it• Say it• Stick it.
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Which area is your team is strongest in: purpose,
team dynamics, or creative process?
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Which area is your team is weakest in: purpose,
team dynamics, or creative process?
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How might you help your team be more
deliberately creative? Use the chat box.
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Additional Resources
• The Lab, Lab.opm.gov – teaching and using Human Centered Design for government
• Designkit.org – free courses and resources
• Challenge.gov – government agencies crowdsourcing with citizens
• The Deliberate Creative™ Podcast - free
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Additional Resources
What questionsdo you have?
Use the chat box.
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50th Anniversary Webinar Series
Honoring the past. Celebrating the present. Envisioning the future.
You are invited to attend the next webinarPublic Service and Moral Courage:
Speaking Truth to Power on October 24.
Slides content is copyrighted to Climer Consulting, LLC. Used with permission.
Do not reproduce or reuse without written permission.
