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    Running Head: FORMULAS: WALSH ASSIGNMENT #4

    Formulas for Management:

    Exploring Management Models for Science Librarians

    Maura K. Walsh

    Emporia State University

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    Abstract

    This research plan envisions a document analysis of current publications that examine

    management models for science libraries. It outlines a proposal consisting of a structured

    interview of a specially targeted expert panel from three universities that will help define the

    search terms for the document analysis that follows. It is hoped that the study would not only

    clarify what material is available currently, but also highlight any gaps in current

    documentation in this field in order to show which future research could be most beneficial.

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    Introduction

    Although the library of brick and mortar still clearly exists, external factors are causing a

    paradigm shift from a more traditional hierarchical management structure to a networking-style,

    flatter system. In this current state it becomes increasingly important to have a clear picture of

    our preferred future, where we want our libraries to go and how we want them to develop.

    Perhaps management has never had such a crucial role. Nowhere is that more evident than in the

    academic library.

    One type of library within the academic world is the science library. These libraries have special

    operations and circumstances that make them distinct. They serve a unique subset within the

    university community and they have a heightened need for timely materials. The spiraling costs

    of electronic journals and database access can also play particular havoc in science departments

    where historical documents are of little or limited use in educating todays students or supporting

    faculty research and development.

    This research project will attempt to find out which management models being advocated in

    professional writings are being adapted by science librarians in academic libraries, and whether

    they are actually gaining access to the information they need. Library management, which

    includes planning, organizing, directing, and controlling the day to day working of the library, is

    key to the smooth operation of the library and its ability to serve its patrons. A document analysis

    based on the important input from librarians actually working as science librarians will help

    make this assessment of current trends a valuable tool for these professionals and may even

    highlight some of the needs that are not currently being covered in professional literature, thus

    pointing the way for valuable future research that may help management and leadership choose

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    the best options in management.

    Research Questions

    How do contemporary publications meet needs for management in science libraries? What do

    science librarians consider the most important needs in management practices? Are there any

    gaps between what is published, what is reaching the librarians and/or what is wanted?

    Limitations

    This study will not include an exhaustive selection of librarians but only a carefully selected

    expert panel from three different universities academic libraries. Also, due to the expressed need

    to find what is readily available and being discussed in publications currently, the documents

    analyzed will be limited to those published in the last two years (2006 2008).

    Literature Review

    Although I have not been able to find as many sources as I wished that pertain only to the world

    of science libraries, my evaluation of this is twofold. First, the issues being examined here do not

    necessarily pertain only to the science library. Management models like those discussed in Hatch

    (2006) can also be applied to science libraries. Going outside of the narrower confines of this

    world may prove to be advantageous and allow us to examine these management issues with

    fresh eyes by exploring them using viewpoints more common to other fields.

    Second, perhaps this paucity of material is a sign that the present study is all the more

    worthwhile in a fast changing area and will therefore be useful to many who are at present

    working in science libraries or as science librarians. Kurt Lewin judged that there is nothing so

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    practical as a good theory (Hatch, 2006 p. 295). Perhaps adapting or expanding these theories

    will give new tools to librarians.

    In Academic Libraries: Should Strategic Planning be Renewed? (2007)Brown and Gonzalez

    examine some of these same management questions through the lens of strategic planning and

    conclude that very little empirical evidence has been shared and that seeking the advice of

    experts is one of the few reference sources available. The very interesting Leadership of

    Academic Libraries: A Literature Review by Weiner (2003) addresses the characteristics of

    leadership in academic libraries. She examines questions of philosophy and vision, the bigger

    picture as it were, without ignoring the more mundane like staff recruitment and serials

    management. She states that

    it is clear that many aspects have not been addressed and that a comprehensive

    body of cohesive, evidence-based research is needed. There is a dearth of

    published studies or dissertations that relate leadership to effectiveness of library

    directors, their organizations, or outcomes (Weiner, 2003, p.18)

    Business management models also give a glimpse of intriguing ideas that could be

    translated to the library world. At the 25th conference of the International Association of

    Technological University Libraries (IATUL) in 2004, Professor Prof. Egbert Gerryts, the

    Director of Academic Information Service at the University of Pretoria in South Africa,

    and a longtime member of and advocate for IATUL recommended using the Balanced

    Scorecard. This is a business management system designed to allow users to clarify their

    vision and strategy and translate them into action. It allows the internal processes to be

    balanced with external outcomes in order to promote improvement. He advocated it as a

    model to lead and manage library transformation, the most important challenge in

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    contemporary librarianship (ISTL, 2004).

    Examining listserves and blogs shows a certain amount of inquietude about some of the

    very practical subjects involved in science library management like fundraising,

    collection development, managing budgets, communicating with the greater academic

    community and evaluating and affording electronic sources.

    Population and Setting

    Three universities have been chosen as representative of different fields and levels of science

    education in the hopes of being able to assemble a useful expert panel to provide the input

    needed for the document analysis that will follow. The first libraries are at a large state university

    (39,524 students) in an urban setting with medical and dental schools, aeronautical and

    engineering programs and traditional hard sciences at both graduate and undergraduate levels. In

    2004 it was awarded the Academic Libraries Award, which recognizes the top university research

    library in the country. There are 47 science librarians employed at the university.

    The second library is also a large state university (23,655 students) with important science

    programs in agriculture and veterinary medicine. It has specialized libraries for both of these

    programs. It is located in a rather isolated rural community and has 23 science librarians.

    The third is a private liberal arts undergraduate college with one of the highest acceptance rates

    in the nation for their students in graduate programs in science, including medical and

    engineering schools. It is a small college (1,500 students) with a large library that employs 19

    librarians, all officially classified as generalists, but three specifically serve the science

    departments.

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    Methodology

    From the universities described above a representative selection of librarians will be chosen to

    form the expert panel. Every effort will be made to select librarians who come from distinct

    fields within the sciences and different levels within the libraries organizations. After pre-

    selecting these subjects, they will each be sent an email outlining the studys objectives and

    structure and inviting their participation. This method of approach is an attempt to make the

    librarians feel more comfortable with the interview, give them time to consider the topic without

    exertion and assure them that their responses will have great significance.

    After obtaining consent from them, a short structured interview of 5 -10 minutes will be

    conducted by telephone. This information will be directly entered into an Excel program set up

    to be able to capture that data and with spaces for impromptu comments. Using a headset will

    make it easy to enter the data while conducting the interview.

    The publications sited by the librarians will become the basis of the literature review, although it

    is also important not to limit it to those publications. Using the key words and phrases from the

    specialty publications cited by the librarians it will then be fairly simple to cross check and see if

    other academic publications in business or library science may also contain useful information

    about management.

    Hopefully the results, which will be both quantitative and qualitative, will indicate what further

    research may be most useful to these librarians as well as giving a good picture of the

    information currently available to them. Some of the key publications that may be useful to this

    study are listed in Appendix B.

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    Research Schedule and budget

    Timeline

    2008 May June July

    Augus

    t

    Septe

    mber

    Write researchproposal

    Contact targetsubjects Conduct

    interviews

    Compile results Conduct

    document

    analysis Analyze findings

    Write first draft

    Revise Submit for

    approval

    Since I anticipate doing all the work myself, I have not budgeted any costs. I hope to submit

    the results toCindy Stewart Kaag, head of Science Libraries at Washington State University,

    to see if she considers it would be useful to publish or as the basis for another investigation.

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    References

    ACRL, (2007, May 15). Science and technology section. Retrieved April 1, 2008, from Publications:

    STS Signal Web site:

    http://www.ala.org/ala/acrl/aboutacrl/acrlsections/sciencetech/stspublications/stssignal.cfm

    ALA, (2008, January 31). ALA Mailing List Service. Retrieved April 1, 2008, from ACRL Science &

    Technology Section Discussion List Web site: http://lists.ala.org/wws/arc/sts-l/2008-

    01/msg00059.html

    Anonymous, (2008, March 31 ). Your Science Librarians' Blog. Retrieved April 1, 2008, from Web site:

    http://your-science-librarians-blog.blogspot.com/

    Bellinger, G (2004). Leadership & management: A structural perspective. Retrieved April 1, 2008, from

    Mental Model Musings Web site: http://www.systems-thinking.org/lamasp/lamasp.htm

    Blaxter, L., Hughes, C., & Tight, M. (2006).How to research. Maidenhead, Berkshire, UK: Open

    University Press.

    Brown,.A., & Blake, B.A. (2007). Academic libraries: Should strategic planning be renewed?. Technical

    Services Quarterly. v. 24 no. 3, 1-14.

    Dupuis , J (2008, March 31 ). Confessions of a science librarian . Retrieved April 1, 2008, from Web

    site: http://jdupuis.blogspot.com/

    Hatch, M. J. (2006). Organization theory: Modern, symbolic and postmodern perspectives. Oxford, UK:

    Oxford University Press.

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    ISTL, (2004). Library management in a changing environment: 25th IATUL Conference. Retrieved

    April 1, 2008, from Conference reports Web site: http://www.istl.org/04-summer/conf2.html

    ISTL, (2006, July 5). Issues in Science & Technology Librarianship. Retrieved April 1, 2008, from

    Archives Web site: http://www.istl.org/previous.html

    Partington, D. (2002).Essential skills for management research. London, UK: Sage Publications.

    Weiner, S (2003).Leadership of academic libraries: A literature review.Education Libraries. v. 26 no. 2,

    5-18.

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    Appendix A

    Structured interview protocol:

    What management issues concern you?

    What professional publications do you read?

    Which publications have you found to be most helpful?

    Are there any noticeable gaps in available management information?

    Are there any authors in the field that you would particularly recommend?

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    Appendix B

    Professional JournalsUrban

    Academic Librarian

    Training and Education

    Teacher Librarian

    Library Trends

    College & Research Libraries

    Library Management

    Library Administration &

    Management

    Library & Information Science

    Research

    Journal of Library Administration

    College & Undergraduate Libraries

    The Journal of Academic

    Librarianship

    International Library Review

    College & Research Libraries News

    Evidence Based Library and

    Information Practice

    British Journal of Academic

    Librarianship

    Science & Technology Libraries

    Resource Sharing and Information

    Networks

    Quarterly Bulletin of the

    International Association of

    Agricultural Information Specialists

    Medical Reference Services

    Quarterly

    New Review of Academic

    Librarianship

    Advanced Technology Libraries

    American Libraries

    These titles or similar would be the kind of books included in the literature review:

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    Beyond the Basics: A Management Guide for Library and Information Professionals, G.

    Edward Evans

    Learn Library Management A Practical Study Guide for New or Busy Managers in

    Libraries and Other Information Agencies, Bob Pymm and Damon D. Hickey

    Strategic Planning and Management for Library Managers, Joseph Matthews

    Managing in the Information Age, Ann E. Prentice