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calapan city citizen charter
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CITY TREASURY DEPARTMENT
Functional Statement
Map to be prepared by HRMDThe City Treasurer shall take charge of the treasury department
and shall:
Government and National Officials concerned regarding the disposition of Local Government funds and on such other matter Directory:relative to public finance 286-7919, 286-7920,
286- 7276
funds the custody of which may be entrusted to him by law or othercompetent authority;
jurisdiction of the City in relation to the implementation of Tax ordinances pursuant to the provisions of the Local Government Code;
as provided for under Republic Act No. 7160, otherwise known asthe Local Government Code of 1991, & those that are prescribed by law or ordinance
Services
Type of Service FEES Forms Used TIMEPERSON/S
RESPONSIBLE1. Frontline Services As need Arises Leova Magpantay
2. Financial Services
Real Property Tax AF 56 12 minutes for current Nicasio Catapang,
year/25 miminutes for Leila Magaling,
delinquent Mac Hermie Landicho,
Lilia Rhodora Nieto,
Merlita Sinampaga
Business Tax Collection 65% of 1% gross income
for every line of business
activity based on the AF 51 10 minutes if new Leila Magaling,
assessment of the BPLS business Leopoldo Abas Sr.
(See attached CD) 5 minutes if renewal Hernan Cajayon,
Mac Hermie Landicho,
Nicasio Catapang,
Michael Ylagan
Building Permit/Zoning AF 51 5 minutes per client Leila Magaling,
Collection Leopoldo Abas Sr.
Merlita Sinampaga,
Mac Hermie Landicho,
Luzviminda Atienza,
Nicasio Catapang
RAdvise the City mayor, the Sangguniang Panlungsod, and other local
RTake custody and exercise proper management of the funds of the City;RTake charge of the disbursement of all funds of the City and such other
RInspect private, commercial and industrial establishments with in the
RMaintain and update the tax information system of the City;RPerform such other duties and functions and exercise such other powers
►1. Collection
Franchise Tax/ Franchise Tax - 75% of 1% AF 51 5 minutes per client Nicasio Catapang,
Amusement Tax Amusement Tax - 30% Leopoldo Abas Sr.
of gross receipts during Mac Hermie Landicho,
preceding year Leila Magaling
Sand and Gravel 50% of FMV of extracted AF 51 30 minutes Nicasio Catapang/
Tax minerals from private land Dale Ahorro
10% of FMV of extracted
minerals from private land
Civil Registration AF 51,54,58 5 minutes per client Lilibeth Shirley Sicangco,
Fees Leila Magaling,
Merlita Sinampaga,
Hernan Cajayon
Community Tax BIR 0016 3 minutes Lilia Rhodora Nieto,
Lilibeth Shirley Sicangco,
Florencia Villan,
MarinelBaculo,
Amabel Bagon,
Michael Ylagan,
Joel Milambiling
Professional Tax P 300.00 AF 51 5 minutes Mac Hermie Landicho,
Collection Hernan Cajayon,
Michael Ylagan
Delivery Vehicle Pls. call City Treasury Dept. AF 51 & sticker 15 minutes per client Jereco Tabalan,
Tax Collection at 286-7919 Elmer Mantuano,
Ronald Cusi
Market stall fee/ Class A Stalls- 225/m AF 51 2 minutes if client paid Florencia Villan,
Slauhterhouse Fee Collection at once Mariano Arellano,
Class B Stalls- 10 minutes if client is Josias Braganza,
too busy in attending Ruel Ricabierta,
to his customers Dominador Caringal,
Eric Chavez,
Relly Abas,
Leopoldo Abas Sr.
Parking Fee Pls. call City Treasury Dept. Cash Ticket 5 minutes per driver Arsenio Arellano,
Collection at 286-7919 Noel Jacolbia,
Gerardo Lasala,
Arnold Marasigan,
Erwin del Rosario,
Richard Dalisay
Collection of Registration Please call CTD at 2867919 AF 51 5 minutes per client Dale Ahorro,
fees of banca, vessels Marinel Baculo,
Florencia Villan,
Pls. call Treasury Department
at 286-7919
Individual- P 5.00 +
P1.00 for every P 1,000.00 of
increase Corporation-
P 500.00 + P 2.00 for every
gross receipts from business
Daily Report of
Collection Collection & 5 minutes per Ednalyn S. Garcia
Deposit collector
Deposit Slip 5 minutes per Ednalyn S. Garcia
Collection transaction
Preparation/Serving of Notice of 10 minutes per Hernan Cajayon,
Notice of Delinquencies Delinquencies 25 delinquents Marilou Madrigal,
(RPT, Market Fees, Michelle Agoncillo,
Livelihood, Informal Luzviminda Atienza,
Settlers) Leonida Marasigan
Check Preparation Checks 4 minutes per checks Yolanda Perez,
Manuel Ilagan,
Mary Suzette Cuasay
Check Issuance Disbursement Voucher 4 minutes per client Manuel Ilagan,
Mary Suzette Cuasay
Cash Disbursement Payroll 2 minutes per client Ma. Lourdes P. Lomio,
Elsie Avelino,
Mary Suzette Cuasay
Routing of Vouchers/ Logbook 5 minutes per client Leonora Abrigante,
Other Documents Mary Suzette Cuasay,
Ezperanza Cleofe,
Jose Arenas
Issuance of Accountable AF 51 = P 132.00 BLGF Form 1 10 minutes per Alma J. Ricaflanca
Forms to accountable Cedula = P 71.06 Annex A-1 accountable officer Ligaya B. Gayoso
officers including barangay Cash Ticket = P 110.00 AF 51Treasurer
Liquidation of
Deposit of
Preparation of Certificate of
No fees charged BIR Form No. 2316
5-15 minutes per Ednalyn Garcia
Compensation employee Yolanda Perez
Payment/Tax Withheld Issued every 1st month Mary Suzette Cuasay
of the year
Preparation of Certificate of BIR 2306, 2307, 5-15 minutes per Yolanda Perez
Creditable Tax Withheld 1601C, 1600 & 1601E supplier Mary Suzette Cuasay
Financial Reports
BLGF Form I-C Annex Marilou Madrigal
H-1 & Annex H-2 10 minutes per report Elvira Adora
BLGF Form I-D Jovita Diezmos
PF No. 10A Mary Suzette Cuasay
PF No. 60 Jose Arenas
BLGF-RPTC Form No. Elsie Luzon
89-1 Maribel Nituma
Report of Revenue
& Receipt
Monthly Report of
RPT Collection
Report of RPT
Collection
(Basic & SEF)
Tuition Fee, Botika ng Bayan AF 51 5 minutes Marinel Baculo
& Miscellaneous Receipt Amabel Bagon
II. Bonding of Accountable 2 days Ligaya Gayoso
Forms Alma J. Ricaflanca
Issuance of Accountable RIS & AF 51 Collector - 3 mins Ligaya Gayoso
Forms to Revenue Bus. Tax - 5 mins Alma J. Ricaflanca
Collectors
III. Issuance of Records/
P 30.00 AF 51 5 minutes
Documents Edna Vega
1. Tax Clearance Michael Ylagan
i. Real Property Tax Michael Baxa
Jason Calonzo
Rossuell Marasigan
Jose Arenas
2. Certification for
i. Tax Payment 50.00
AF 51 5 minutes
Edna Vega et. al.
ii. Prevailing Rate of 50.00 Mary Suzette Cuasay
Transport Rare Jose Arenas
iii. No Pending Case 50.00 Mary Suzette Cuasay
iv. Availability of Funds 50.00 Mary Suzette Cuasay
at Bank Jose Arenas
v. Withholding Tax 50.00 Yolanda Perez
vi. Existing Bank Loan 50.00 Mary Suzette Cuasay
Amortization
IV. Project Development
1. Preparation of Project Office Supplies 2 days Mac Hermie Landicho
proposal Alma J. Ricaflanca
How to avail the Service
→ → →
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Pledge of Commitment
The City Treasury Department is committed to: Ensure efficient delivery of public service by working With sincerity, loyalty and dedication; Attend immediately to the customer’s need with a smile; and Do the best to correct each weaknesses for the improvement of the service.
Feedback MechanismThe City Treasury Department through the Asia Foundation Inc. implemented improved services in
monitoring the pulse of its customers.One of the introduced innovation is the conduct of rating the Treasury Services through the Customers
Feedback Questionaire relative to its Office environment, procedures and the personnel attitude toward its clients.The 1st tallying of the questionnaires resulted to a rating of 9.2% and on the recent tallying of same questionnairesgained a rating of 9.4% showing not only sustaining but also improved results.
Customer Enters the Office
Approach the Frontline Officer
F.O. Assist customer to transmit
approved disbursement voucher
to receiving clerkCustomer waits for
processing of documents
Receiving clerk log voucher to record
book
Receiving clerk transmit
D.V. to cashier
Cashier issue checks for approved
voucher and endorse checkpreperation to clerk-typist
Cashier forward checks to CA/CM/CVM for signature
»»
Cashier forward checks to
CT/ACT for Signature
Cashier record issuechecks into his
record book
Cashier forward checks to CityAccountant for preperation
of check advice to bank Cashier release check to customer
The Customerleaves the office
* *
**
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5 6 7 8
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(Sample Only)
HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT DEPARTMENT
Take charge of the development, formulation and execution of policies,
Map to be prepared by HRMD
rules and regulation in all areas of personnel management in accordancewith the Civil Service Laws and Rules.
Directory:Landline Numberse-mail add:
Services
Type of Service FEES Forms Used TIMEPERSON/S
RESPONSIBLE
1. Application For Leave NONE CSC Form 6, 10 minutes
How to avail the Service
→ → → →
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Pledge of Commitment
HRMD is tasked to institutionalize a climate of professionalism and accountability and to promotea culture of excellence through trainings and workshops.
Haidee M. Manalo,
Arpee Cuasay, Rosalily
T. Bautista
Fill up requisition slip
Submit to the Records Section for
updating
Encoding and printing of applied
Leave
Signatures- Employee, SAO,
Dept Heads
Approval of
Authorities
If more than 5 days secure Medical
Certificate