FORMAL LETTER

You are a student of a secondary school. You are not happy with the services and facilities of your school canteen. Write a letter of complaint to the principal of your school.

Complaints:quality of serviceworkers rude; shout loudlynot properly attiredhair not covered; dirty apronscleanlinessfood prepared; filthy conditionsleftover food on tables; stray cats and dogsfood pricehigh and expensivestudents cannot afford

Sample Answer: Fill in the blanks with the correct phrase. Choose the phrase from the table below.

hygiene extremely rude health riskOn behalf of filthy conditions too highstray dogs and cats Encik Amir Bin Johar,

The Principal, SMK Jalan Teko,08100 Bedong,Kedah.

Soo Wee Kim,Form 3 Bestari,SMK Jalan Teko,08100 Bedong,Kedah.

Dear Sir, leftover food dirty apronsshout loudly burden price of foodswarmed with flies cover their hair effective measuresThank you Yours faithfully

_________________________________,

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_________________________________, _________________________________,_________________________________,_________________________________.

_________________________________,_________________________________, _________________________________,_________________________________,_________________________________. 18 September 2012

_________________

Poor Conditions at the School Canteen

______________________________ the students of SMK Jalan Teko, I would like to bring to your attention the poor conditions of our school canteen.

2. Firstly, the workers in the school canteen are ____________________________. They like to ___________________________ at the students for no reason. Besides, there is a lack of __________________. The workers do not wear caps to ______________________________. They also use ___________________________ while cooking or serving food.

3. Moreover, the food is prepared and served under ___________________________. The canteen is ___________________________________. This can pose a _______________________ as flies are known to be carriers of diseases such as cholera. There are ________________________ on the tables and floor. This has attracted __________________________________________ to our school canteen.

4. Another matter is regarding the ____________________________. Although there is a good variety of food, the prices are ____________________. A plate of fried rice and a glass of syrup cost RM4.50 which is as high as any restaurant in town. Most students cannot afford the high prices and this might be a _______________ on them.

5. We hope that the school authorities will look into these problems and take _________________________ to overcome them.

_________________________.

_________________________,Wee Kim(SOO WEE KIM)Form 3 BestariSMK Jalan Teko

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Fill in the blanks with the correct phrase. Choose the phrase from the table below.

__________________________,__________________________,__________________________,__________________________._______________________________________________________________________________

__________________________,__________________________,__________________________,__________________________. 21 February 2012

Dear Sir,

Stray Dogs

There is a serious problem concerning the ______________________ in my housing area, Taman Muda. _________________________________________, I wish ________________________ to this problem and request your __________________________.

2. We residents ___________________________________ this problem which recently has ___________________________________. The stray dogs are ___________________________.

3. The stray dogs are a threat to our safety. They ________________________ passers-by. The postmen especially, are their ___________________________. We are afraid that the postmen might not deliver our letters _________________________________.

4. I personally ____________________________ the stray dogs chasing school children waiting for the school bus. One child _____________________________. His parents took him to the hospital for ____________________________________.

5. The dogs _______________________________________. As a result, rubbish is ______________________________ our roads. At times, the dogs create a lot of noise at night which ______________________ everyone’s sleep.

6. I have tried getting the RSPCA to take away the dogs. _____________________, the RSPCA _________________________ have told me that they do not have enough places for the stray dogs ____________________________.

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I therefore request for an ________________________________ by the Municipal Council as the dogs ______________________________ to the security and health of my family and _____________________________________.

Thank you.

Yours faithfully,

(ZALINA BINTI RASHID)

become unbearable strewn all over regularly if this persistsdisrupts immediate action immediate actionOn behalf of the residents The Chairman,

Subang jaya Municipal Council,34500 Subang Jaya,Selangor.

16,Jalan Ros,Taman Muda,34500 Subang Jaya,Selangor.

have witnessed pose a threat chase and attackpose a threat daily nuisance in their premisehave been tolerating Unfortunately immediate medical treatmentfavourite targets authorities to draw your attentionalso scavenge our dustbins stray dogs has been bitten

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