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HITO MAGAZINE / ISSUE 5 / JANUARY 2012
CONTENTSCOVER STORY
2011
Industry Awards
PAGE 1
STRIVING TO BE
NZ’S BEST
Frenz Hair Design
PAGE 18
CAREER PATHWAYS
A Pathway to
Apprenticeship
PAGE 12
PROFILE
Salute Hair
& Day Spa
PAGE 20
BARBERING
Lucinda
Herlihy
PAGE 14
AQUARIUS
Extra Study Skills Days
& The Next Steps
PAGE 24
BEAUTY
HITO Beauty Update
PAGE 17
CONSTITUTIONAL
CHANGES
The consultation
is progressing well
PAGE 26
1412 20 26
1
17
2011 HITO APPRENTICE OF THE YEAR WINNER, LAURA SIMPSON & HITO CEO, ERICA CUMMING
FORMA MAGAZINE | ISSUE 5 | 1
At a black tie ceremony on Sunday 20 November, over 300 stylish and well groomed people from industry
gathered under the majestic dome of the Auckland War Museum to recognise the future of hairdressing.
The night was a great success, with salon owners, managers, trainers, stylists and apprentices all eagerly waiting for the winners to be announced. The evening kicked off with a social gathering over bubbles as colleagues and friends reconnected or made new connections. It was wonderful to see so many people from across the country chatting and having fun in the evening sun.
The show started with an introduction from Ria Bond (NZARH), Tom Murphy (Kitomba) and Allison Murray (HITO) welcoming everyone to the event and then it was straight into the awards.
Coming thick and fast, there was no time to be bored as Bianca Karam-Whalley was recognised for her achievement of winning the Oceanic Grand Master Competition. Then it was straight into the winner of the 2012 Protégé competition with Kaleb Pritchard taking the overall prize.
After a quick recognition of the regional WorldSkills winners, it was time to finish
our entrees and watch the premium urban
dance group “Prestige” do “some serious
booty shaking”.
Then it was onto the serious business of the
HITO awards with the winners of the Regional
Apprentice of the Year, Training Salon of the
Year, Tutor of the Year, Trainer of the Year
and Jasmine McBeth Memorial Scholarship
recipient all coming one after the other. It was
amazing to see so many incredible people
being recognised and made you proud to
be part of HITO. You can read all about the
winners later in the magazine.
Then it was onto a very tasty dinner and
some more chatting, congratulating and
photo opportunities for the winners.
After another round of some hilarious Prestige
dancing was a short announcement to fix
a mistake which was handled quickly and
professionally. Well done to everyone for
being so gracious – it was lovely.
Then the Kitomba/NZARH awards began.
Again the awards came quickly with barely
a breath between them. This was one of the
best things about the awards, they were so
professionally managed and delivered that it
felt slick and quick but everyone got to have
their place in the spotlight.
Finally another quick break for sweet and a final dance performance and it was onto the final “big” awards.
Laura Simpson, from Scott Base in Dunedin, was named 2011 HITO Apprentice of the Year. The award recognised and identified the apprentice that stands out as the rising star of the New Zealand hairdressing industry. Natasha Lynskey from Rodney Wayne, Northlands in Christchurch was the runner-up. In presenting Laura with the award, Alison Murray, HITO Chair, said, “Laura has shown huge commitment to the industry over the past 12 months and has trained relentlessly. She also represented New Zealand at the WorldSkills. The award recognises that eff ort and is just reward.”
On receiving the award, Laura Simpson said, “After what feels like the hardest 12 months of my life, when I’ve done so much training and so much travelling this is the greatest reward.”
With the awards over for another year, it was then time for us all to dance ourselves into the wee small hours to Dane Rumble (NZ DJ extraordinary). And that was it – the evening was so enjoyable and done so well that it seemed to be over all too quickly.
So I guess we’ll just have to do it all over again in 2012. Come and join us.
THE FUTURE OF NEW ZEALAND HAIRDRESSING RECOGNISED.
22
REGIONAL APPRENTICE OF THE YEAR
2011
APPRENTICE OF THE
YEAR 2011
WINNER: LAURA SIMPSON (SCOTT BASE)
RUNNER UP: NATASHA LYNSKEY (RODNEY WAYNE – NORTHLANDS)
Northern region winner: Sarah Manning (Abstraxt Hair Design)
Auckland region winner: Laura Williams (Jan Waite Hairdressing)
Midland region winner: Lucy McCandlish (Synergy Hair)
Mid-Central region winner: Bethany-Paige Woods (HQ Hair by Design)
Central region winner: Bianca Wallace (Frenz Hair Design)
Northern South region winner: Natasha Lynskey (Rodney Wayne – Northlands)
Southern South region winner: Laura Simpson (Scott Base)
FORMA MAGAZINE | ISSUE 5 | 3FORMA MAGAZINE | ISSUE 5 | 3
JASMINE MCBETH
MEMORIAL SCHOLARSHIP
TRAINER OF THE YEAR
FINALISTS 2011
TRAINING SALON OF
THE YEAR FINALISTS
2011
TUTOR OF THE YEAR
FINALISTS 2011
Marianna Brown (Penny Ainsley – Auckland)
James Jackson (Abstraxt Hair Design – Orewa)
Arna Ward (Surrender Hair Design and Beauty – Invercargill)
RECIPIENT: MARIANNA BROWN
Niq James (Headspace – Christchurch)
Belinda Watson (Biba – Auckland)
Emma Spencer (KTIZO Hair & Spa – Hamilton)
WINNER: NIQ JAMES (HEADSPACE – CHRISTCHURCH)
HQ Hair by Design (New Plymouth)
D’Or Hairstylists (Arrowtown)
Hair Scene (Whangaparaoa)
WINNER: HQ HAIR BY DESIGN (NEW PLYMOUTH)
RUNNER UP: HAIR SCENE (WHANGAPAROA)
Claire Allen (Servilles Academy)
Melissa Stemp (Premier Hairdressing College)
Suzanne Stratford (Avonmore Academy)
WINNER: CLAIRE ALLEN (SERVILLES ACADEMY)
4
APPRENTICE OF THE YEAR 2011
Laura Simpson - WinnerSCOTT BASE | SOUTHERN SOUTH REGION WINNER
Laura began her tertiary education studying a
Bachelor of Fine Arts at Otago University. After one
year she turned her attention towards hairdressing
and hasn’t looked back since!
One of the things Laura loves about hairdressing is
that the only limits are your attitude and commitment
to achieve. Ultimately, there is limitless scope for
expression of artistic impression.
This year Laura represented New Zealand at the International
WorldSkills Competition in London, and has devoted hundreds of
hours of practice to ensure her skills are at International standard.
Laura says WorldSkills training has helped her develop her skills and character, and has enabled her to stretch herself beyond her expectations.
She says that she has been able to harness the artistry of WorldSkills styling to broaden her clients vision of what can be done with their hair.
Laura would love to see WorldSkills techniques become part of all young stylists learning and development.
Another highlight for Laura this year was being named overall senior champion at the Otago NZARH Regional Awards.
Laura’s boss Scott Buckingham says that Laura has all the attributes needed to be a leader in the hairdressing industry, including passion,
motivation, and initiative. Scott says he regards Laura as one of his seniors as her work ethic and skills are so high.
In the future Laura would like to broaden her skills to include make-up
artistry, become a WorldSkills ambassador, and eventually, own her
own salon.
Natasha Lynskey RODNEY WAYNE - NORTHLANDS | NORTHERN
SOUTH REGION WINNER & RUNNER UP - NATIONAL
APPRENTICE OF THE YEAR
Natasha is highly committed to her chosen career, and describes herself as enthusiastic, talkative, and easy to relate to. She is always striving to know more and learn from others.
Natasha says her greatest lesson has been that the industry and apprenticeships are all about learning – if a hairdresser stops learning then they will not succeed.
Natasha is truly committed to hairdressing and her apprenticeship. She is one of the first people to get to work each morning and one of the last people to leave. Natasha’s commitment to learning is evidence by the priority she gave to rescuing her green HITO training book when Northlands Mall was evacuated after Christchurch’s earthquakes. After the September quake she begged her boss to retrieve her green book regardless of the risks (other staff requested their purses and iphones!). After the February earthquake, once she realised everyone was safe, she ran back into the salon to retrieve her green book, leaving her phone and bag behind!
Natasha’s employer CJ Wylie says that ‘Tash’ is a model employee and a model apprentice, going on to say that she is incredibly motivated, driven, has exceptional technical ability and is impressively motivated. CJ says that Natasha is the best apprentice she has worked with in her 14 years at Rodney Wayne.
Sarah Manning ABSTRAXT HAIR DESIGN | NORTHERN REGION WINNER
Sarah is motivated by setting challenges outside her comfort
zone and achieving them.
“I always make sure I am in activities outside of the salon - things
like photo shoots for my portfolio, charity events, competitions,
and courses. Being in the fashion industry there are always
new techniques coming out that I can learn,” says Sarah.
Sarah also recently completed the Spirit of Adventure
10 day youth development voyage. This reinforced to her
the importance of teamwork, team building, co-operation,
communication, tolerance and leadership.
Charity events Sarah has taken part in include a hospice fashion
show and teaching young girls with Mayer Rokitansky Kuster
Hauser Syndrome about hair care.
In March Sarah was involved in a fatal multi vehicle car crash
on her way home from a colour course. Two of the girls in
the car were killed and Sarah and her colleague Terri-lea
were transported by rescue helicopter to Auckland Hospital.
Sarah was off work for 10 weeks after surgery on her wrist,
and during this time she set herself the goal of organising a
fundraising event for the Westpac Rescue Helicopter Trust.
She successfully organised a Girls Day Out and raised $4,500.
Sarah says that she has had a few obstacles this year as a result
of her accident, but instead of looking at it as a bad year,
she has learned to look at it as a great year for her
development. She is now more willing to take any
opportunities and give everything a go.
Sarah’s employer Leslie Treadaway says that Sarah
is enthusiastic, has a thirst for knowledge, is a real
team player, and a great role model for others.
S&
APP
year,
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Laura WilliamsJAN WAITE HAIRDRESSING
| AUCKLAND REGION WINNER
Laura has been working in salons since she was
13 years old. After leaving school she went to university but
after 2 years decided to follow her true passion and train to be
a hairdresser. Laura prides herself on taking every opportunity
she can to learn and further her career. Laura was the only
apprentice to be a finalist in the Patrick Cameron Photographic
Competition and won this year’s SMG Urban Fashion Cut at the
Auckland Regional Hairdressing Competition.
“Pushing yourself to learn means you get the most out of your
career, and instead of hairdressing just being a job, it becomes
a career,” says Laura.
Laura would like to see all salons owned and operated by
qualified and registered hairdressers. She believes this would
raise the standard of training and skills to a much higher level,
and provide clients with confidence that their hairdresser will
provide a highly professional service.
Laura’s boss Jan describes Laura as exceptional, talented and
professional, and says that she would be an asset to any salon.
“Her motivation and self discipline are truly an example to
everyone – apprentices and seniors,” says Jan.
Bethany-Paige Woods HQ HAIR BY DESIGN | MID-CENTRAL REGION WINNER
Bethany-Paige is an 18 year old third year
apprentice who is absolutely in love with what she’s
doing and passionate about hairdressing. The thing she
loves most about her work is making people look
and feel amazing.
Bethany-Paige sees everyday as a new challenge, and looks
to re-invent herself every day.
This year her goals were to complete her off job training in
just two years, and get heavily involved in competition work.
She has achieved both. As a second year apprentice she
came third overall at the Jessie Roebuck Challenge, and won
the Urban Day Style and Top Apprentice Styling Awards at
Regional Awards. This year she came second overall at the
Jessie Roebuck Challenge, got second in Taranaki in the NZARH
Editorial Photographic Competition, and won the Apprentice
Directional Haircut and the Oceanic Cut and Conversion at the
Regional Hair Design Awards. Bethany-Paige recently competed
in Melbourne where at the Oceanic double event.
Bethany-Paige says she gets a real buzz out of competitions - the
adrenaline rush, working under pressure, and getting lots of support.
Bethany-Paige’s boss Lyndsay Loveridge says that she is
‘born to dress hair’, and that she eats, sleeps and breathes the
industry. Lyndsay says Bethany has a unique sense of style,
and people can’t wait to see her ‘look’ everyday. Bethany-Paige
is Lyndsay’s stylist.
Bianca WallaceFRENZ HAIR DESIGN| CENTRAL REGION WINNER
Bianca prides herself on always going the extra mile to ensure
her clients walk away feeling amazing.
“I always want my work to be 100%! Clients motivate me with
their comments – there’s nothing better than giving a client
exactly what they want,” says Bianca.
Bianca is passionate about hairdressing and loves the learning
opportunities that are available. Once she completes her
apprenticeship she is interested in undertaking an Advanced
Hairdressing qualification.
“This is my career, and not just a day job! I love what I do every
day, and only want to learn more!” says Bianca.
One of Bianca’s greatest lessons during her apprenticeship
has been that hairdressing is not all about one aspect (such as
cutting), but is a complete customer experience.
Bianca’s boss Ivan Shew says that she always shows a positive
attitude, is highly professional, and has contributed in many
ways to Frenz’s great team culture.
Bianca’s tutor Wanda Menchi
says that her enthusiasm
and motivation are highly
contiguous, and it is a
pleasure to have Bianca
in the classroom.
Lucy McCandlish SYNERGY HAIR| MIDLAND REGION WINNER
After leaving school Lucy took up a job in business administration
and although she was forging a good career, she ‘bit the bullet’
and enrolled in a hairdressing course. Following her passion has
allowed her to work in an industry that is rewarding, creative, and
provides an opportunity to make people look and feel fantastic.
“I think positively as I start work each day and try to give the client
a truly great salon experience. Great motivation for me is making
someone’s day,” says Lucy.
Lucy’s biggest learning as an apprentice has been the importance
of great customer service at all times. She says that without great
customer service there would be no business and no job!
Lucy believes that salons need to become more environmentally
friendly and reduce their carbon foot print. This can be done
by recycling, monitoring water consumption, limiting product
wastage, and focusing on energy eff iciency.
Lucy’s tutor at Wintec, Penni Warner, says that Lucy is always
polite, helpful, and constantly works to improve her knowledge
and practical skills.
J| A
Laura ha
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Marianna Brown - RecipientMarianna’s salon was in the ‘Red Zone’ following the February 22nd 2011 earthquake
meaning she had no source of income and no access to training facilities. She made the
tough decision to move to Auckland to keep her apprenticeship going and receive the all
important training she needed. She worked at Bettjemens for ten days, an experience she
says ‘opened her eyes’. “I soaked up everything around me like a sponge”.
Being treated so well and provided with such great guidance and training made Marianna
realise how much she wanted to be a trainer herself one day. “This is why I would use part
of the scholarship to participate in the Train-the-Trainer course. Everyone learns diff erently
and I want to be equipped with the tools and skills needed to relate to all trainees”.
“Although the devastating events in Christchurch forced me to relocate in order to follow my
career and passion, it has also inspired me to apply for this scholarship. One day, I hope to return
to my home and pour back into the hairdressing community my experience and knowledge”.
Grant Bettjeman says he was amazed by how strong and brave Marianna was, and
that she fitted into the team immediately with her passion for the craft. Penny Ainsley,
Marianna’s present employer says that from the moment Marianna walked into the salon
with her vibrant attitude, she fitted into the team. “Marianna has an hour bus ride each way
to get into work, but is always the first in the door with a smile”.
Marianna says that if she won the scholarship, she would use the money to pursue extra training
opportunities, including WorldSkills and doing the HITO Advanced Cutting and Colouring qualifications.
Marianna has a German mother and is currently working on improving her German language skills.
She intends to obtain her internationally recognised ISPN qualification, and one day work in Europe.
“The scholarship is not just a sum of money; it is the
gateway to a better future and career.”
James Jackson ABSTRAXT HAIR DESIGN | AUCKLAND
James’ says that hairdressing has always been the thing he has
wanted to do. He says the best and scariest day of his life was
the day he called his now boss Leslie Treadaway to talk to her
about how to go about getting an apprenticeship. “I met up with
her the next day and she interviewed me. I was a volunteer for
a few days up until Christmas, and I had never been so busy in
my life. I loved it!” says James.
James believes that the best thing about the industry is the
feeling that you are learning new things all the time.
James recently volunteered to help out the De Lorenzo team
doing a national Creative tour. They were so impressed with his
work he was asked to apply for the De Lorenzo Creative team,
to be announced in 2012. International guest artist Richard
Kownacki was complimentary about James’ abilities, and even
off ered to be a remote mentor for him.
James came from an all-boys school and found it hard to get
information on the hairdressing industry. He would like to see
more done to see hairdressing apprenticeships promoted to boys.
He says that if he won the scholarship, he would enter every
competition and course that was available so that he could
learn more skills to pass on to other apprentices
who may not have been as fortunate as himself.
James’ boss Leslie Treadaway (Abstraxt) says
that James is an incredibly hard worker who
trains at least four nights a week on top
of his usual hours. “He is dedicated to the
industry and an inspiration to all our staff ”.
Arna WardSURRENDER HAIR DESIGN
| INVERCARGILL
Arna studied at Art School and then tried her hand as an
insurance salesperson before finding her ‘home’ in hairdressing.
At the age of 21 she enrolled at Elementary Hair Design and within
the first week she knew she found somewhere where she ‘fitted in’.
She passed her first year with flying colours, picking up top
student in her class at SIT and top overall first year student.
For the last 2 years she has been the student representative.
In 2010 Arna won the HITO Photographic Competition.
Arna says that participating in fashion shows with her salon
has been a great way to boost her confidence in dealing with
large groups of people. Her new found belief has allowed her to
stand up on stage in front of large groups of people and do live
makeovers and speeches.
Arna also undertakes community work at schools and local
disability organisations. She has involved herself in the Cycling
Southland Fashion Show and the St Thomas Aquinas Wearable
Art Show. Two of Arna’s regular models have cerebral palsy, and
one of these is also profoundly deaf.
She always sets herself goals each day, and has a 10 year goal of
running her own salon. Arna’s boss Bernie O’Neill that she ‘shines’
and is always willing to put in that extra eff ort and push herself.
Bernie says it is a delight to have someone like Arna in the industry
who wants to give back as much as she puts into learning.
6
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who
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JASMINEMCBETH
MEMORIALSCHOLARSHIP
FORMA MAGAZINE | ISSUE 5 | 7
Emma SpencerKTIZO HAIR AND SPA | WAIKATO
Emma is a Master Stylist at KTIZO Hair
and Spa in Hamilton, and has been in the
role of Salon Training Educator for the seven
years she has been with KTIZO.
As part of her role as Salon Training Educator, Emma has
introduced the use of specialists for some training sessions.
She has developed in-salon incentives to reward apprentices
for passing assessments and gaining knowledge. These have
included working at Fashion Week, participating in fashion shoots,
and being able to attend makeup courses.
As well as regular training sessions, Emma spends one-on-one
time with apprentices to provide extra assistance where needed,
and creates partnerships with stylists working in an area the
apprentice is interested in specialising in.
Emma invests much work into preparing apprentices to sit their final
units, to ensure that apprentices complete on their first attempt.
An apprentice who trained under Emma, Megan Derbyshire, says
that Emma made training stress-free and successful. She attributes
coming first in her off -job training to the help and guidance
provided by Emma, and says that Emma has moulded her into
“the hairdresser I am today, for which I am truly grateful”.
Niq James - WinnerHEADSPACE HAIR DESIGN | CHRISTCHURCH
Niq is the Artistic Director of Headspace (previously
known as Niq James Hairdressing), a long established
inner-city salon in Christchurch. Prior to the February
22nd earthquake, the salon was located in the heart
of the city. Niq was forced to move following the
earthquake as the salon is in the Red Zone.
All the stylists at Headspace are either qualified, or
are in training towards gaining their National Certificate
in Hairdressing.
Niq’s CV of training related achievements and activities is
impressive. He is New Zealand’s national WorldSkills expert, was a
WorldSkills Judge in 2003 and 2011 in Switzerland and London, and is a
Wella New Zealand Ambassador for System Professional. He is currently studying towards the National Certificates in Advanced Cutting and Salon
Management. He is heavily involved in both NZARH and HITO, as an NZARH Regional President, competition Judge and HITO Board Member and
industry assessor. Niq also has Pivot Point teacher accreditation in Men’s sculpture, Ladies’ sculpture and colour design.
“I believe in taking a hands-on approach to training. I find that this opens the way for trainees to ask questions, and encourages a safe environment
for them to try something and not be afraid of failing”.
Most of Niqs training is with WorldSkills. These skills are not taught on a daily basis in salons around the country, and Niq has needed to demonstrate
their relevance. He has travelled the country and taught people how to
incorporate WorldSkills techniques into the work they are doing in their
salons and their work on the competition floor.
NZ WorldSkills Hairdressing representative in 2011 Laura Simpson says
that Niq’s passion for hairdressing and growth of the industry is obvious.
“He only ever just a phone call or text away and he will always go out of
his way to answer any little question I have,” says Laura.
ven
TRAINEROF THE YEAR 2011
Belinda WatsonBIBA BOUTIQUE SALON | AUCKLAND
Belinda is the Trainer in her salon, Biba Boutique, is a creative
ambassador for L’Oreal Professionnel, and a business educator
for Matrix. It is her personal quest to make a quality mark on
the industry though education. “I take enormous pride in the
contribution I made towards developing quality talent for the future
of our industry. I believe that training is the single most important
activity in our industry. It is the key to creating a sustainable salon
business model, and is more important than ever for survival in the
current economic climate”.
Training and education lie at the heart of Belinda’s business strategy.
She is passionate about the apprenticeship system, and views
breeding talent as a strategic investment in the future of her salon.
“It is essential to success in an industry short of qualified labour”.
“It is both a privilege and a pleasure training the next
generation of hairdressers in every aspect of our
trade. Nothing beats the satisfaction of coaching
and mentoring an apprentice through their
journey to the completion of their National
Certificate in Hairdressing!”
Belinda’s underpinning approach to training is that of
a high performance coach/mentor. She strives to off er
a holistic training programme for her team, balancing
emphasis across all technical aspects of the craft itself,
with communication skills and service culture development.
“In training situations I often allow my students to make mistakes,
believing this too can be a valuable learning experience”.
As a trainer, Belinda embraces the use of creative and visual tools,
as well as applied learning techniques such as mind maps, mood
board, scrapbooks and role-playing into the training she provides.
She finds these techniques particularly successful in educating
and inspiring trainees who have literacy challenges.
“It is
ge
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a
a h
emph
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HQ Hair By DesignLYNDSAY LOVERIDGE – EMPLOYER AND TRAINER | NEW PLYMOUTH
Lyndsay Loveridge of HQ Hair by Design says that the 21st century is the age of ‘ideas, talent and creativity’, which requires trainers to be
‘current, fluid, frequent, relevant and present’.
“At HQ training is for everyone on the team. It should always be fun and never a hardship. Those joining HQ begin a lifelong learning journey.
It is about developing broad-base skills. Each person first acknowledges their strengths, then identifies their gaps. Together we then tailor the
training to fill these gaps”, says Lyndsay.
HQ has developed an innovative in-salon training programme that compliments HITO off -job training. It focuses on naturally occurring evidence
and contains timelines which ensure that trainees are assessment ready. Trainees have an allocated buddy who they meet with weekly.
Each trainee is taught presentation skills and is required to deliver back to the team a five-minute presentation of their training each year.
New staff begin their employment with HQ by being treated as a client, so they can get a feel of what is eventually expected of them.
HQ Hair by Design has an impressive history with HITO apprentices; completing and qualifying more than 25 in a 40 year HQ history. HQ is also
an enthusiastic provider of Gateway training. Lyndsey believes that their current apprentice Bethany, who began as a gateway student, is proof
that getting the match right means getting a winner.
Current HQ Senior Stylist Jeremy Scarle says that from his short time at HQ, it is very evident that all past and present staff of the salon have
been trained at such a level they are a cut above other stylists in the region”.
Linley began her apprenticeship at Hair Scene, and ended up
purchasing the salon six years later. Since purchasing Hair Scene,
training has become an even stronger focus, passion and interest
for Linley. Her passion for training is the reason she will go the
extra mile for training to help apprentices achieve their goals.
“I love the sense of fulfilment in passing on skills, knowledge
and values which are fundamental and baseline for hairdressing.
My personal philosophy is that if it is worth doing, it is worth
doing well”.
Hair Scene has a policy of only employing qualified hairdressers
or those in training to become qualified. She says that clients
often comment that they enjoy seeing such positive growth
and development in trainees.
Every Monday at Hair Scene there is training from 4.30–7.30pm.
Training is also discussed in weekly staff meetings. All staff are
able to choose a minimum of one extra training course per year
over and above those on off er from their product company.
Linley also tailors individual learning plans for apprentices.
“The management task is
always to identify the needs
of employees, and tailor the
workplace environment to meet
these and any other learning needs”.
Linley has developed a suite of
innovative approaches for training delivery.
These include a ball game, which uses incentives in a
fun way to teach how to ask the right question in the right way.
In addition, Linley uses a ‘spiky profile’ to identify training needs,
and uses apprentices as trainers.
The Hair Scene philosophy is ‘never stop learning’, and Linley
always leads by example.
2010 Jasmine McBeth Scholarship recipient Moana Riddell,
says that Linley has been a huge inspiration to her. “Linley
inspires me to be very motivated and be very excited to learn
what is ahead of me. I never take for granted to have someone
who puts 110% into all that they do”.
”.
delivery
TRAINING SALON OF THE YEAR FINALISTS 2011
Hair Scene Hair & BeautyLINLEY WADE – OWNER, MANAGER, SENIOR STYLIST AND TRAINER | WHANGAPAROA
FORMA MAGAZINE | ISSUE 5 | 9
Rosemary encourages her apprentices to get involved in their
local community, such as through participation in musicals,
wearable art and fashion shows. “This gives them the feeling
of belonging to a team, and to their community””.
Rosemary carries out personal profile testing and occupational
appraisal testing to identify the individual learning and literacy
needs of each of her apprentices. This helps her to understand
the strengths and weaknesses of her apprentices and her team
as a whole.
Emma, a 2nd year apprentice at D’Or, says that Rosemary is the
best trainer anyone could ask for. “She challenges us to do our
best at everything. She will excuse herself from her clients to
help us with our training, and she constantly inspires us to reach
our goals”.
Training at D’Or involves the use of a variety of tools and
activities including role playing, phone scripts, and most
importantly, having fun.
Rosemary spends three hours a week with each apprentice
to discuss what is happening with their off -job training, skill
development, and whatever else may be important for that
apprentice. This year for the first time she has created a training
manual, which helps both Rosemary and her apprentices
structure the training. Rosemary says the training manual is
‘a living document’, which she adds to every week.
Every six weeks, the team at D’Or finish work early on a Friday
and style each other’s hair. The apprentice gets to colour and
cut their senior’s hair, and each stylist has to plan and know
exactly what they would like done. “This is a very empowering
method of training, which builds confidence, trust and belief”.
D’or HairstylistsROSEMARY CHALMERS: OWNER, LEADER, STYLIST AND ‘ALL THE OTHER STUFF’
| ARROWTOWN
Claire Allen - WinnerOFF-JOB TRAINING MANAGER | SERVILLES – AUCKLAND
Claire had a diff icult apprenticeship herself, but the support that she got from her off -job
tutors was one of the main reasons she stuck it out. This experience has been the driving
force behind her teaching. She is focused on providing as much knowledge as possible for
her students.
“Avoiding surprises on assessment day is one of my key policies, and provides a sense of
transparency for the students”, says Claire. “It is inspiring for me to see the professional and
personal growth of my students as they journey through their training”.
Last year, Claire spent a considerable amount of time reviewing her lesson plans and
timetables. She subsequently adapted her Year 2 training so there was more emphasis on
razor cutting and complex setting, two units which had been students had struggled with.
She also incorporated more assessment days into Years 1 and 2, and as a result, had a
higher number of early course completions.
In 2011 Claire has implemented a tracking system to constantly monitor students progress
– both at Servilles and in their salons. As part of this she has developed a ‘skills tracker’
and a ‘theory tracker’ to help identify additional training needs. Developing literacy and
numeracy skills has been a huge focus this year, and Claire has worked to embed these
skills into her lesson plans.
Claire completed her literacy and numeracy educators qualification this year, and has been
astounded by the diff erence embedding literacy and numeracy tasks into her lessons plans has
made. As a result, theory re-sits are becoming rarer as students have a greater understanding of what
is being taught.
An apprentice Claire has taught says that “as a student with dyslexia, reading, writing, speaking and listening
have been made easy. If I don’t understand anything, Claire won’t move on until all students of the class,
including myself, have understood it completely”.
TUTOR OF THE YEAR
FINALISTS2011
Suzanne StratfordAVONMORE ACADEMY | CHRISTCHURCH
Suzanne was surprised to know that she had been nominated.
Melissa StempPREMIER HAIRDRESSING COLLEGE
| WELLINGTON
Melissa says that she gets a great
thrill seeing her students pass all unit
requirements and reaching their full potential. Melissa believes
one of her key strengths is being empathetic to her students,
and her caring and nurturing nature is something her students
respond to.
“I am always looking to improve my teaching and learning
practises, and value the feedback I receive”, says Melissa.
Gaining the National Certificate in Adult Literacy and Teaching
has helped Melissa identify and implement a variety of
teaching strategies that have assisted her students learning
and retention. Melissa was asked by Literacy Aotearoa to tutor
and mentor Year 1 off -job students with numeracy and literacy
issues. Using her recently acquired qualification, she was able to
implement learning strategies that resulted in all the students
in the scheme achieving all their units in their year 1 off -job
training programme. Melissa has also developed a literacy and
numeracy resources folder containing teaching tools such as
concept maps, mind mapping activities and activity sheets,
which are all available to her peers.
James Rooney, of Premier Hairdressing says that Melissa’s
greatest attribute is the trust which she instills. “Whatever is
asked of her is done with enthusiasm and professionalism.
She is always there for her students, and they respond well
to her gentle and nurturing personality”.
M
C|
Melis
thrill seein
“It was great to see the industry at it’s best.”
“I hope to see De Lorenzo salons amongst the winners and finalists again in 2012.”STEVEN (NATIONAL EDUCATION MANAGER, DE LORENZO NZ)
“I am happy to say that I thought it was a delightful evening and great to catch up with clients and have clients who won major awards. I thoroughly enjoyed myself.”LESLEY SCHER (MANAGING DIRECTOR, THE INSURANCE BROKERS LIMITED)
“As an event it just goes from strength to strength.”
AUSTEN BANKS (BOARD CHAIR, COMPETENZ)
“It was inspiring to see the leadership and business acumen within the hairdressing industry. There are so many talented and creative hairdressers running well marketed and savvy salons.”
“It was heartening to see the leaders in our industry so ready to share their
knowledge and training systems.”
ARRON KARAM-WHALLEY (TEAM 7)
“You are a class act and I love the way this evening has become
such an important event in the industry calendar.”
GRANT BETTJEMAN (BETTJEMANS)
WE’RE DOING IT ALL OVER AGAIN BUT EVEN BETTER AND MORE BEAUTIFUL...
PUT THE DATE IN YOUR DIARY:
* SUNDAY 11 NOVEMBER 2012 IN WELLINGTON
NEXT AWARDSUPDATE
10
G
P
* SUN
“It wou
k
ssind
FORMA MAGAZINE | ISSUE 5 | 11FORMA MAGAZINE | ISSUE 5 | 11
AWARDS GALLERY
12
MARY-ELLEN ORCHARD
CAREER PATHWAYS
FORMA MAGAZINE | ISSUE 5 | 13
The HITO Gateway programme has
helped many potential stylists spend
time in the salon before making the
move into a full time apprenticeship.
It has helped employers around the country
to “try before you buy” and grow “little mes”.
Influencing school career advisors and
parents to support a young person’s decision
to enter into the hairdressing industry can
be challenging for those young potential
hairdressers.
To help, in 2012, HITO will be working to bring
more “little mes” into the hairdressing and
barbering industries by launching a short
video featuring one of HITOs 2009 Regional
Apprentice of the Year and National Apprentice
of the Year Runner Up Mary-Ellen Orchard.
Mary-Ellen entered the industry as a HITO
Gateway student, moved into a full-time
apprenticeship with Yahzoo Hairdressing
(Petone), qualified as a Hairdressing
Professional in 2010 and now trains her own
Gateway student and is well on her way to
owning her own salon.
Mary-Ellen is now also taking part in the trial
of the online Advanced Cutting qualification
off ered by HITO and has been involved in the
Targeted Review of Qualifications.
The video features Mary-Ellen, her employer,
her parents, her Gateway student and even
the school Gateway co-ordinator.
Gateway students allow employers to
grow their own apprentices and improve
productivity. Contact your local school careers
advisor now to find out how to support a
young person and help your business grow.
The video will also be available from the
HITO website into 2012 one they have been
delivered to schools and career advisors
across New Zealand.
A PATHWAY TOAPPRENTICESHIP
“TRY BEFORE YOU BUY.”
FOR ANYONE MOVING FROM SCHOOL INTO A CAREER, THE CHANGE FROM THE CLASSROOM TO THE SALON CAN BE DIFFICULT.
STILLS FROM THE VIDEO FEATURING MARY-ELLEN
Great salon support staff deserve to be qualified too...
...because all my salon needs right now is a dedicated and
exceptional salon support employee...
Telephone enquiries, stocktaking, customer service, salon maintenance, stylist support.
These are just some of the everyday tasks that a dedicated salon support employee can do to free up valuable time and let you and your team focus on being productive, profitable and delivering a quality client service.
This 1 year programme of study will bring your new or exisiting salon support employee up to speed and get them on the path to being qualified for only $110 (employee fee) and $435* (employer fee).
If you are an employer or an employee keen to set a higher standard in your salon and want to know more, call your regional HITO representative:
Northern Region : 0274 700 169Auckland Region : 0274 432 401Midland Region : 0274 806 550Mid-Central Region : 0274 700 170Central Region : 0274 455 758Northern South Region : 0274 832 405Southern South Region: 0274 700 171
* If the employer is a fi nancial member of the Regional Association of Registered Hairdressers, the employer fee is only $217
All costs are as of 1 January 2012 and liable to change.
FORMA MAGAZINE | ISSUE 5 | 15
For anyone that knows Luci, they know
how passionate she is about her
career and that she strives to succeed
to a high standard. That high standard has
recently seen Luci achieve her National
Certificate in Barbering.
HITO had the opportunity recently to chat
to Luci and find out about her career choice,
her journey thus far, and her future direction.
From the Taranaki, Luci started her career in
hairdressing, but moved into barbering and
after spending some time in a barbershop she
realised that the laid back, but professional,
atmosphere of a barbershop was for her. She
loved the concept of no appointments, the
specialised skills and clipper techniques really
grabbed her attention, and she said to herself
“this is the career I want”.
Building a loyal clientele has been hugely
rewarding for Luci. Whilst they have a ‘no
appointments needed’ system, Luci says that
she has clients that travel and go out of their
way to see her as their barber. Having their
loyalty and trust in you, recommending their
friends and family to you, and the relationships
you build is ‘amazing’. Luci has had high profile
sports personalities seek her out as their
barber, which is a huge compliment to her and
her skill. Seeing her cuts in magazines and on
TV is ‘pretty cool’ - even if there isn’t a by-line
saying ‘hair styled by Luci’.
Luci attributes a lot of her success to the
amazing support she has had from her
employer, Kirsty McLay, and her trainer,
Lindsay Franklin, of Brougham Street Barbers.
Not only have they taught Luci to be the best
barber she can possibly be, but they have
inspired her, motivated her and encouraged
her along the way, giving her a strong sense
of confidence in the work that she does.
Luci said that the support of her UCOL tutors
and the visits from HITO also helped keep her
motivated and on track with her learning.
Where to from here? Luci’s vision is to have
her own barbershop one day, once she has
had the opportunity to travel the world a bit,
expanding her barbering techniques, and
bringing these skills back to New Zealand
to share with others. She believes her future
opportunities are endless and has no doubt
that her National Certificate qualification is
going to help her along the way.
Luci said that for her ‘the best part of my
career is my clients, and that they truly
make the training and hard work worthwhile’.
Lucinda Herlihy
“THE BEST PART OF MY CAREER IS MY CLIENTS, AND THAT THEY TRULY
MAKE THE TRAINING AND HARD WORK
WORTHWHILE.”
IF YOU EVER WANTED INSPIRATION TO PURSUE A CAREER IN BARBERING THEN LOOK NO FURTHER THAN LUCINDA HERLIHY (LUCI).
LUCINDA HERLIHY
FORMA MAGAZINE | ISSUE 5 | 17
Unit
StandardTitle
18
Despite only having six staff , and
being based in the small coastal
settlement of Raumati Beach,
Ivan wants to have the best little salon
in New Zealand.
Ivan says that Frenz’s point of diff erence
is training. Frenz currently has three
apprentices, and off ers ongoing training
opportunities to all his staff .
“All our staff are trained really well. I knew I
had to up-skill my staff as I simply couldn’t
compete size-wise. Investing in my staff
has helped create a really well skilled,
professional team and that is my point
of diff erence,” says Ivan.
“Your staff are the greatest contributor to
your salon’s success. I am only one of seven
in our team and the other six staff are just
as important to the customers’ experience.
You need to support your staff and motivate
them to excel,” says Ivan.
Ivan believes every salon would benefit from
good training and up-skilling.
“Training provides a real buzz in the salon,
and helps you attract and retain great
staff . Having a skilled and tight team is key
to building a strong clientele - 95% of my
clientele are regulars and training plays a
big role in that,” says Ivan
“We try to grow our own team as much as
we can. Word gets around that we train our
staff and treat them well. We have brilliant
staff , and I can’t remember the last time
we’ve had to advertise,” says Ivan.
Ivan has been in hairdressing for over
30 years, and for seven of those he studied
part time at university so he could complete
a degree in business management and
marketing.
“You can be the best plumber, but the
crappiest manager. It’s the same with
hairdressers. I knew it was important to
learn as much as I could about business
and how to get the best out of my team,”
says Ivan.
Ivan says that wherever possible training at
Frenz is structured around the off job training
the apprentices are doing at the time.
“Frenz is really geared up for training.
Every fortnight on a Tuesday we have
a training session in the salon. We also
have one-on-one training sessions, and
encourage apprentices to bring in models
so they can practice for any upcoming
assessments,” says Ivan.
“I tap into everything I can. If it’s out there,
we use it. Product companies help out
a lot – we have regular visits from Wella
and they provide us with several training
sessions each year,” says Ivan.
Ivan says he has picked up some great
training and business tips from attending
HITO’s Employer Professional Development
workshops. He says that these sessions have
made him more aware of the importance of
communicating clearly with Generation Y.
“Salon owners really need to be aware about
generation diff erences, and how to get the
best out of young staff . When I was training
things were really hierarchical in salons and
seniors would tell you what to do, it was
like the army! Today the dynamics have
changed, and it’s definitely for the better.
Things are very collaborative,” says Ivan.
“With Generation Y it’s really important to
discuss everything with them and get them
on board. You need to have a really planned
approach to training, so it’s clear what’s
going to happen, how it’s going to happen,
and why it’s important. You need to be clear
about how you can get them to where they
want to go,” says Ivan.
STRIVING TO BE NZ’S BEST LITTLE SALON>> Frenz Hair DesignHAIRDRESSER AND SALON OWNER IVAN SHEW IS A FIRM BELIEVER THAT YOU DON’T HAVE TO BE BIG TO BE GREAT.
THE FRENZ TEAM
“SALON OWNERS REALLY NEED TO BE AWARE ABOUT GENERATION DIFFERENCES, AND HOW TO GET THE BEST OUT OF YOUNG STAFF.”
20
PROFILE
SALUTE HAIR & DAY SPA
Based in Lower Hutt, Salute’s
services include facial therapy,
microdermabrasion treatments,
massage therapy, body treatments,
hairdressing and tanning.
Salute currently employs 22 staff . As well as
specialist spa and salon staff , Salute employs
a business manager, operations manager,
and a business mentor. They also utilise the
services of a nurse and a mobile IPL specialist
who visits once every three weeks.
Business Manager Catherine Gill believes
Salute won Spa of the Year because they
off er something a little bit special and unique.
“When clients arrive through the doors it
is like stepping into another reality, where
privacy, luxury and absolute attention to
their every detail are our main priority.
“The attention to detail invariably leaves
a lasting impression. While the luxurious
surroundings make a big impact, it’s the
service our clients receive that really makes
the diff erence. We’re passionate about
keeping up with the latest spa and salon
treatments and services, and that keeps
us ahead in an ever changing industry,”
says Catherine.
Catherine says that another key to Salute’s
success is having all their staff on board with
the company’s ethos. “It is so important that
staff understand why we are doing what we
do everyday,” says Catherine.
Salute has an established induction
programme that all new staff undertake.
Staff are also off ered mentoring from those
with more experience or who have specific
skills. Suppliers play an important educational
role at Salute, providing regular training
sessions which focus on their products and
services. These training sessions occur both
in Salute and in off site locations.
In 2011 Salute has held apprentice training
sessions in their salon every Wednesday.
These involved the apprentice working
alongside a senior stylist to provide a
hairdressing service to a client. This is also a
dedicated time for beauty therapists to upskill
on product or service treatment changes.
Catherine believes that the review of beauty
national qualifications represents a great
opportunity to develop a future proof training
pathway for beauty therapists. According to
Catherine, the ideal training journey would
include the following elements:
NEW ZEALAND’S 2011 SPA OF THE YEAR, SALUTE HAIR AND DAY SPA, OFFERS THE VERY BEST IN PROFESSIONAL HAIR AND BEAUTY SERVICES.
FORMA MAGAZINE | ISSUE 5 | 21
SCHOOL LEAVER – GAINING WORK EXPERIENCE IN A SERVICE INDUSTRY PRIOR TO LEAVING SCHOOL WOULD BE HELPFUL AND GIVE YOU A
HEAD START
ENTER A PROGRAMME/COURSE OF SPECIALISED TRAINING
LOOK TO GAIN THE EXPERTISE AND SUPPORT OF A MENTOR
(SOMEBODY WHO INSPIRES YOU, THAT YOU ADMIRE)
BUILD OWN PERSONAL BUSINESS/CLIENTELE
REALISE YOUR OWN STRENGTHS AND WEAKNESSES – ENGAGE THE SERVICES OF OTHERS THAT YOU
WOULD BENEFIT FROM WORKING WITH (EG A BUSINESS MANAGER
OR AN ACCOUNTANT)
FIND A BALANCE BETWEEN ‘WORK’ AND ‘PLAY’
– HAVE AN OUTLET FOR YOUR CREATIVE PLAY
PROVIDE OPPORTUNITIES TO SHARE YOUR OWN EXPERTISE AND PASSIONS WITH OTHERS
22
HAIRDRESSER UPDATE
FORMA MAGAZINE | ISSUE 5 | 23
The 2010 HITO Apprentice of the Year
had planned to use her prize money
to attend Hair Expo in Sydney, but
changed her plans when she discovered a
good friend was getting married the same
weekend. Emily and her husband had always
planned to visit America in September, and
when Emily found our about Redken Fifth
Avenues ‘Cut and Know Why’ course she
knew it was the opportunity she had been
looking for.
“New York was amazing. I had eleven days
there and it was incredible being able to walk
down streets that you’ve seen in the movies
and on TV. The course lasted four days and
walking there and back each day, just like a
local, was pretty cool,” says Emily.
Emily believes the course has helped her
become more confident with her cutting.
“The course helped me understand why you
cut things the way you do. The first two days
were a bit of revision for me, but the last two
days were more challenging. Being able to learn
diff erent techniques from three of Redken’s
top trainers was awesome”, says Emily.
Of the thirty people in the class, only Emily
and a girl from Denmark were from outside
the USA. Emily says that there were a wide
range of skills amongst participants at the
course, including older people refreshing
their skills as well as young stylists who
have recently qualified.
“Over in the USA you can get qualified in less
than a year, so for those who had recently
graduated the course was a real step up.
For me, with a three year apprenticeship under
my belt, it was more of a refresher,” says Emily.
Emily’s employer at Biba, Belinda Watson,
shouted her a blow dry at New York’s famous
Cutler Salon, an experience Emily says was a
real eye opener.
“It was a completely diff erent type of salon
than I’m used to. They have 40 chairs, and do
lots of things completely diff erently, like giving
you a certain type of cape depending on the
service you’re getting,” says Emily.
“My time in New York really hammered home
that New Zealand is definitely up there in terms
of training and standards. The service we
provide is World class for sure” says Emily.
Emily says that clients love it when you tell
them you’ve been on a course in New York!
EMILY FREW
“MY TIME IN NEW YORK REALLY HAMMERED HOME
THAT NEW ZEALAND IS DEFINITELY UP THERE IN
TERMS OF TRAININGAND STANDARDS.”
AWARD WINNING HAIRDRESSER EMILY FREW HONED HER CUTTING SKILLS AMONGST THE VERY BEST AT NEW YORK’S FAMOUS REDKEN FIFTH AVENUE IN SEPTEMBER.
EMILY FREW
24
AQUARIUS LAUNCH 2012
Several years ago, HITO paid to have
each Off Job Training Provider to
gain units all about working in adult
education with literacy gaps and how to
embed literacy and numeracy into lessons.
In 2011, HITO decided to pay for an extra
day for all Year 1 apprentices to attend
Off Job Training to help anyone coming into
an apprenticeship learn study skills and to
help identify literacy gaps and what to do
about them.
This will continue into 2012 as the feedback
has been overwhelmingly positive.
To really bring literacy into focus in 2012,
HITO is launching a PC tool for salon
employers and trainers to help them identify
gaps and provide them with suggestions,
exercises and tools to help the apprentice
grow and fill those gaps.
This new tool is called Aquarius and we’re
excited to make this available in 2012 on the
HITO website and also available on a USB stick
from your friendly Sales & Liaison Manager.
The importance of filling literacy gaps for
the workplace is especially relevant and
important in the hairdressing industry where
ratios of dangerous chemicals can severely
burn the skin of learners and clients.
HITO IS PASSIONATE ABOUT MAKING SURE THAT EVERY APPRENTICE IS GIVEN EVERY OPPORTUNITY TO LEARN WITHOUT LITERACY OR NUMERACY GAPS STANDING IN THE WAY.
“I HAVE SEEN THE BIGGEST DIFFERENCE OVERALL SINCE EMBEDDING LITERACY AND NUMERACY TASKS INTO MY LESSONS. STUDENTS ARE COMPLETING KNOWLEDGE ELEMENTS THE FIRST TIME, RATHER THAN HAVING TO CONSTANTLY RESIT WHICH PROVES THAT THEIR VOCATIONAL LITERACY, NUMERACY AS WELL AS OVERALL UNDERSTANDING IS IMPROVING. THEY ALSO HAVE A BETTER UNDERSTANDING OF WHAT THEY ARE DOING WHEN IT COMES TIME TO PRACTICALLY DEMONSTRATE THE TASK WHICH IS FANTASTIC.”– Claire Allen (HITO Tutor of the Year 2011)Off Job Training ManagerServilles Academy
FORMA MAGAZINE | ISSUE 5 | 25
Update 2December 2011
WHAT’S BEEN AGREED SO FAR
Existing qualifications will continue to be
recognised, and those learners who are
part way through their qualifications will
be protected. There will be clear transition
arrangements established as we move to
the new qualifications.
WHAT WE’RE HEADING
TOWARDS
1. Seeking to have a single set of
qualifications that will cover both
apprenticeship and full-time learning.
2. Seeking to have a set of qualifications
that start at a foundation level (Level 2),
move through Salon Support equivalent
(Level 3), to Hair skills/Stylist at Level
4, and then onwards to the Advanced
qualifications at Level 5 (Training,
Management and Advanced Stylist).
3. Keeping the final units and possibly
adding further units, possibly set up as
a separate qualification (either Level 4
or Level 5). This qualification could link
with professional membership of the
Association, etc.
OUR NEXT STEPS
• Agree on the structure of the
qualifications
• Draft and agree the strategic purpose
statements for each qualification
• Define what learners will know, be skilled
at, and what will they be able to do,
i.e. what industry role.
• Identify learners pathways
• Complete an industry consultation
document and test a draft document
with a small group of industry to make
sure it’s clear
• Get industry feedback to refine the
qualifications
• Complete and send the qualifications
to NZQA
WHAT WILL CHANGE?
The overall structure of qualifications and
programmes will change with a single set
of qualifications.
Within each qualification, providers can
develop programmes which reflect their
particular (regional) focus.
WHO’S GOING TO BENEFIT?
1. Learners are pleased because there
is a consistent qualification throughout
New Zealand; there are clear and
standardised educational and
employment pathways, and the
qualification is recognised by industry.
2. Industry pleased because; of elimination
of fewer qualifications, a more relevant
graduate profile, higher completion
rates, and higher industry engagement.
3. Providers and ITO pleased because
of the qualification and skill standardisation,
recognised equivalence between
pathways, and greater relevance of
qualifications to industry.
4. Sponsors and taxpayers pleased
because learner funding will be directed
to a more standard, and more suitable
learner qualifications for industry, and
more flexible educational and vocational
pathways for learners. Also pleased
because the industry has been able to
self manage the rationalisation of the
sector’s qualifications.
A QUICK REMINDER
The purpose of the Hairdressing Qualification Review is to:
1. Reduce the number of hairdressing qualifications
2. Make it easier for all to recognise standard qualifications
3. Ensure each qualification is relevant for industry
The qualification review is progressing steadily through its all-party representative advisory panel.
There is still a lot to do. Your input
is welcome at any time either
through your representatives on
the Advisory and Governance Group
or through me as the independent
facilitator. The contact details of
the Advisory and Governance
Group and Angeline Thornley
from NZARH are attached to the
bottom of this communication.
* Not on TRoQ A&G
Aaron Karem Whalley [email protected] Industry
Andrea Bullock [email protected] ITO
Angeline Thornley * [email protected] NZARH
Brahm Soeteman [email protected] Learner
Debbie Barron [email protected] PTE
Denise Whyte [email protected] Industry
Donna Bowman [email protected] ITP
Erica Cumming [email protected] HITO
Graeme Hall [email protected] Facilitator
Jane Barton [email protected] Troq ref Group
Jason Hare [email protected] HITO
Julie Evans [email protected] Industry
Mary Ellen Orchard [email protected] Learner
Ria Bond [email protected] NZARH
Sharee Cawley [email protected] PTE
26
PLACE DE LA CONSTITUTION (LUXEMBOURG)
CONSTITUTION CONSULT PROGRESSING WELL
Thanks to all of you who have
responded to the constitution
recommendations and sent in a
feedback form with your views. If you didn’t
get a chance to do so, feedback is open until
the middle of January so just drop me an
email or give me a call.
Most have been supportive of the proposed
changes and approach, with everyone
agreeing the overall principles.
We need to work through a little bit of
detail around voting rights, and providing
more sub-categories for membership such
as training providers. We will be working
through these over Xmas and the New Year,
and will be presenting final recommendations
to a meeting of the working group and
regional Presidents in January.
Sharon van Gulik
M: 021 663 597
INCREASING REVENUE
FORMA MAGAZINE | ISSUE 5 | 27FORMA MAGAZINE | ISSUE 5 | 27
HITO Constitutional Changes and Implications
As part of the consultation and discussion taking place around the proposed changes to the HITO
constitution, both HITO and NZARH have been approached to provide information and clarification
on the consequences of these changes for membership fees, industry contributions to HITO and
HITO service fees to employers.
Late last month, the HITO Board and NZARH Executive met to discuss this and agreed to write this
joint letter to clarify our intentions.
Currently NZARH makes an industry contribution to HITO. This contribution is a percentage of the
membership fees paid to NZARH by the Regional Associations, which is set annually at the NZARH
AGM. In the past, as a result of this contribution, HITO has discounted HITO members who are also
NZARH members, for apprenticeship service fees.
As you may already be aware, the Government requires HITO (and all industry training
organisations) to receive at least 30% of their income from industry. NZARH’s industry contribution
over many years has made up part of this 30% industry contribution (other income received by
HITO such as apprenticeship fees, sales of resources etc, have also contributed to this 30%).
The proposed new HITO constitution is based on individual employers being members of HITO,
irrespective of their relationship or membership of Regional Associations of NZARH. This change is
necessary in order to include other sectors in the HITO constitution, such as barbering and beauty –
both of which have diff erent association and organisational structures from NZARH.
The Executive of NZARH has confirmed its intention to recommend to members (as they do now on
an annual basis) an ongoing industry contribution to HITO.
The HITO Board has confirmed its intention to provide a discounted ‘service fee’ to HITO member
employers, who are also members of an NZARH Regional Association. For 2012 this discount has
been set at 50% of the full service fee per apprentice.
It’s important to note that these ‘service fees’ are separate from membership fees to HITO, but
HITO’s intention is that all employer members who are in training agreements, will be waived a HITO
membership fee.
We hope that this clarifies our position on this matter. If you have any questions whatsoever, please
do not hesitate to contact either of us. Thank you all for your ongoing support of NZARH and HITO
– and most importantly our joint commitment to industry training and development.
Yours sincerely
Allison Murray Ria Bond
Chair, HITO President, NZARH
28
CHANGEFOR HITO
IN 2012
• Rose Palmer (the HITO Sales and Liaison
Manager for Auckland) left for new sales
opportunities in November. The Auckland
region is now well looked after by the lovely
Loretta Thompson – welcome Loretta!
• Pene Burns (the HITO Sales and Liaison
Manager for Wellington Region) left HITO
in December to open her own Salon.
Very exciting for her. The position will
be filled very soon so apprentices and
employers in the Wellington region will be
fully supported from early January 2012.
• Pam Fegan (the HITO Sales and Liaison
Manager for Hamilton Region) has also
decided that it’s time for a change after
15 years with HITO. She will be leaving
HITO in February 2012 to follow a new
career as a jewellery valuation expert.
HITO will miss you all and we wish you all the
very best for your future chosen pathways.
We also have good news of 3 new members
of the HITO team being delivered in
June/July. Emily (The Wellington region
administrator) will be having twins and
Kristen (our Auckland administrator) will
be having a single baby. Both will be on
Maternity but will return.
In the next issue of Forma, we will be profiling
all of the new members of your HITO team.
WE’D LIKE YOU TO JOIN US IN WISHING PENE, ROSE & PAM WELL!
HITO IS GOING THROUGH SOME CHANGES WHICH YOU SHOULD BE AWARE OF.
ROSE PALMER
PENE BURNS PAM FEAGAN
FORMA MAGAZINE | ISSUE 5 | 29
MARCH1 Industry Assessor Day(s) – Tauranga
6 Industry Assessor Day(s) – Wellington
7 Industry Assessor Day(s) – Wanganui
12 Industry Assessor Day(s) – Napier
18 NZARH AGM
19 HITO AGM
25-26 WorldSkills Regional Competition
JANUARY9 HITO Off ice Off icially Opens
AUGUST2 ITF Annual Conference
JUNE3-4 Hair X – Auckland
6 NZ Literacy Forum
9 Sydney Expo
12-13 ipsn Forum and AGM
JULY4-8 WorldSkills National Competition – Christchurch
SEPTEMBER1 Applications for HITO Industry Awards Close
13 ITF Policy Forum
15 NZ Expo
16 NZARH Supremes
APRIL2 Applications for HITO Industry Awards Open
MAY
FEBRUARY13-14 Industry Assessor Day(s) – Auckland
15 Industry Assessor Day(s) – Hamilton
16-17 HITO Off Job Training Days for OJT Providers
20-21 Industry Assessor Day(s) – Christchurch
22 Industry Assessor Day(s) – Nelson
27 Industry Assessor Day(s) – Dunedin
28 Industry Assessor Day(s) – Invercargill
OCTOBER2 NZ Qualification Forum
3 NZ Secondary Tertiary Forum
NOVEMBER11 2012 Industry Awards with NZARH/Kitomba
14 ITF Policy Form
DECEMBER5 ITF Labour Market Forum
21 HITO Off ice closes
WHAT’S HAPPENING IN 2012?
• Conclusion of the Targeted Review of Hairdressing Qualifications
• Conclusion of the Targeted Review of Barbering Qualifications.
• Changes to the Industry Training Act.
• Real positive change to the HITO constitution
• New Beauty qualifications and programmes
• New Advanced Colour qualification and programme
• New literacy tool for employers and trainers (Aquarius)
ALSO HAPPENING IN 2012…
Great apprentices come from...
Salons can grow their own apprentices and improveproductivity with a HITO Gateway Student.
Contact you local school careers advisor now to fi nd out how to support a young person and help your business grow.
![6. [pro forma] project pro-forma james horbury](https://img.pdfslide.us/doc/110x75/588684481a28ab962a8b7881/6-pro-forma-project-pro-forma-james-horbury.jpg)
