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Designing a Kanban System for the Enterprise
What Is Kanban?
1. Workflow Tool
2. Quantitative Management Approach
3. Statistical Change Management Method
4. Meta-Language for Process Improvement
Enterprise
Kanban
System
Study
Envisage
Limit Sense
Learn
Incubate
Illustrate
Instantiate
Demonstrate
Liquidate
Study: Flow
Study: Work
A B C D E
Work:
transformation,
Information
Co-ordination:
feedback,
expand/collapse
Delays: queues,
batches, hand-
offs, decisions
Demand:
value,
failure
Study: Exercise
• On the Study worksheet, write down an
example of each type of workflow element.
• Try to come up with at least one of each.
• If possible, identify up to three.
• Compare and contrast with your table
group.
Envisage: Flow
Envisage: Work
Envisage: Exercise
Dimensions
• Scope
• Time
• Quality
• People
• Demand
• Value
• Priority
• Status
• Issues
• Risks
• Constraints
• Dependencies
• Assumptions
Patterns
• Size
• Colour
• Shape
• Format
• Location
• Alignment
• Rotation
• Material
• Texture
• Graphic
• Annotation
• Linkage
3 2 2 4
Limit: Pull
3 2 2 4
Limit: Pull
5 2 2 4
Limit: Swarm
Constraint
Limit: Finish
5 2 2 4
Limit: Exercise
• 1 developer, the rest customers
• Each customer wants the developer to write their name
• Record – Overall Start Time
– Each customer start time
– Each customer end time
– Overall End Time
1. All Customers Together
2. One Customer at a Time
• Compare – Time per Customer
– Overall Time
http://jonjagger.blogspot.com/2010/03/henrik-knibergs-name-game.html
Features
Prioritising
Reviewing Retrospecting
Releasing
Sense: Cadence
Sense: Metrics
Sense: Crystal Properties
• Frequent Delivery
• Reflective Improvement
• Close Communication
• Personal Safety
• Focus
• Easy Access to Expert Users
• Strong Technical Environment
Sense: Exercise
Axes of Improvement
• Productivity
• Quality
• Predictability
• Responsiveness
• Customer Satisfaction
• Employee Satisfaction
Learn: Evolve
Time
Perf
orm
ance
Learn: Experiment
Learn: Exercise
• Find a partner who is not sitting on your table.
• Spend a few minutes walking and talking about an experiment you might run.
• Return to your seat when you have finished.
Also try A3s: http://www.crisp.se/lean/a3-template
Summary
•Understand Existing Workflow
Study
•Visualise Work & Flow
Envisage
• Set WIP Limits
Limit
• Establish Cadence & Measures
Sense
• Continually Experiment & Improve
Learn
Thank you!
Email: [email protected]
Twitter: http://twitter.com/kjscotland
Blog: http://availagility.co.uk
