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© 2021 Toshiba Electronic Devices & Storage Corporation
For Supplier
Congo Conflict Minerals System
Operation Manual(English)Rev.6.1
Toshiba Electronic Devices & Storage Corporation
2021.05.24
Scope of Disclosure within (TDSC) only
Head of Information Owner Section Chief of (IT)
1© 2021 Toshiba Electronic Devices & Storage Corporation
Revision History
Revision Date Description
Rev.1.0 2013/06/3 Newly Created
Rev. 2.0 2013/07/31 ○ Changed Message when Checking File
Message of File Check Result(P21~P23)
○Added Function; Download and Delete of Error Message (P24)
Rev.2.1 2013/08/20 ○Added Error Message; Declaration Scope of
EICC/GeSI Template(P25)
Rev.2.2 2013/08/27 ○Changed Contents Name of Menu(P11,15)(Contents unchanged)
・Manual → Document
Rev.3.0 2014/01/17 ○Added Check Items and Changed Error Messages(P25~27)
○Added Check Progress(P29~33)
Rev.3.1 2014/06/24 ○Changed Screen Image of Register user information and description(P11~13)
○Changed Error Message and Limit on the number of letters (P25~29)
○Changed Name
・EICC ⇒ CMRT (P33)
・EICC Template → EICC/GeSI Template(CMRT) (P34)
2© 2021 Toshiba Electronic Devices & Storage Corporation
Revision History
Revision Date Description
Rev.3.2 2015/01/21 ○Added description of Before Using System(P7)
○Changed Image(P11,12,13,15)
○Changed Error Message (P25)
Rev.4.0 2015/06/24 ○Changed Image (P22,24,25,32,35)○Added CMRT File ID to Search Conditions regarding Progress of Registration of
Each Product (P33)
○Changed System Operation (P36)
G-OneServiceDesk → ServiceDesk
○Changed Error Message (P26,P27)
Rev.5.0 2016/01/21 ○Added CFSE Registration/Check Progress (P39~52)
○Added Error Message (P31)
○Changed Description(P7,9,11,15,17,18,20,22,23,24,25,26,27,34)
Rev.5.1 2016/03/22 ○Changed System Operation and Email Address(P53)
Toshiba I.S. Corporation Service Desk
→[S&S]Procurement Information System Help Desk
3© 2021 Toshiba Electronic Devices & Storage Corporation
Revision History
Revision Date Description
Rev.5.2 2016/6/24
○Changed Company Name(P1,P6)○Changed Manual Name(P8)
○Changed Image(P10,P12,P14,P16,P22,P24,P35,P38,P40,P41,P42,P48,P49)
○Changed Error Message(P29,P30)○Added Input Column (P33)○Added Input Search Column(P43)
○Changed Internet Explorer applied version and Helpdesk Name(P53)
Rev.5.3 2017/1/20
○Added or changed Error Message (P28,P29,P30,P31)
○Changed Name
・EICC/GeSI Template(CMRT) → CMRT (P38)
Rev.5.4 2017/6/19
○Added or changed Error Message (P29,P30,P31,P32)
○Changed Maximum Number of Characters(P34)
○Changed Image (P39)Rev.5.5 2017/6/28 ○Changed company name in addition.
Rev.5.6 2017/12/1 ○Delete company name “TOSHIBA MEMORY CORPORATION”
Rev.5.7 2018/1/16 ○Changed Error Message (P29)
Rev.5.8 2018/6/18 ○Changed Error Message (P29)
Rev.5.9 2019/5/15○Latest formatting
○Changed Error Message (P29)
Rev.6.1 2021/5/24○Latest formatting
○Question 4 Changes to error messages and related images due to addition
4© 2021 Toshiba Electronic Devices & Storage Corporation
Introduction ・・・P6
Contents
01
Outline of Procurement Information Systems
・・・P702
Before Using System ・・・P8~P903
Login to Supplier Portal ・・・P10~P1104
Register User Information ・・・P12~P1505
Congo Conflict Minerals System ・・・P16~P1806
5© 2021 Toshiba Electronic Devices & Storage Corporation
Register Reply Date ・・・P19~P20
Contents
07
Register Report ・・・P21~P3408
Check Progress ・・・P35~P3909
CFSE Registration/Check Progress
・・・P40~P5310
System Environment ・・・P5411
Inquiry ・・・P5412
6© 2021 Toshiba Electronic Devices & Storage Corporation
1.Introduction
This manual explains how to use Congo Conflict Minerals System when you
register a Conflict Minerals survey report on our system.
Section 1502 of Dodd-Frank Wall Street Reform and Consumer Protection Act
established in July 2010 requires U.S. listed companies to report on the use of
conflict minerals (tantalum, tin, tungsten, and gold). We therefore need to
conduct a conflict minerals survey of all of our parts and materials suppliers,
including your company. This survey will cover all matters up to and including
the identification of which smelters are processing the minerals.
We would like to ask you for participation in this survey and register you
report on our system, Congo Conflict Minerals System, once you have
completed your survey.
Congo Conflict Minerals System is one of the modules of Procurement
Information System. You can see an outline of the System in the next page.
You will be using this system in the future when you are requested to provide
us with your company information, supply chain information, BCP
information in an emergency and Green Procurement information.
7© 2021 Toshiba Electronic Devices & Storage Corporation
2.Outline of Procurement Information Systems
・禁止物質否含有証明書
・管理物質否含有証明書
Information Entry
or
Upload
No
Yes
Re-entry
・incomplete entry
・different
languages
・different format
Information Check;
Error
Operator in charge
SYSTEM of TOSHIBA ELECTRONIC DEVICES & STORAGE
CORPORATION
Survey
Request
Company
InformationSupply Chain
InformationBCP information Green Procurement Congo Conflict Minerals
Direct Entry from WEB File upload
・Name
・Person in charge
・Email address
・ ----
・Production site
address
・2-tier supplier
information
・ ----
・Supply report
・Damage report
・ ----・ ----
・4 conflict minerals
・Smelter information
・Company Policy
・ ----
This is a system for suppliers to provide us with your company basic information, supply chain
information, BCP information in an emergency, Green Procurement information and Conflict
Minerals.
The person in charge, using PC, can access our system to directly enter necessary information
and upload your files.
・ Certification of
Substances
・ Certification of
Controlled
Substances
8© 2021 Toshiba Electronic Devices & Storage Corporation
Operation Flow of Congo Conflict Minerals System
7. Register Reply Date
3. Before Using System
3-1. Submit an application for system use
3-2. Receive ID & temporary password
3-3. Change the temporary password to formal5. Register User Information
5-1. Select user information
5-2. User authority of Congo Conflict Minerals
5-3. Register user information
6. Congo Conflict Minerals System
6-1. Select Congo Conflict Minerals System
6-2. Congo Conflict Minerals System Menu
8. Register Report
8-1. Select Report Name/Site Name
8-2. Select Report
8-3. Check Report
8-4. Register when no errors occur
8-5. Re-entry when errors occur
Select from Menu
4. Login to Supplier Portal
9. Check Progress
9-1. Search Progress of Registration
of each Product
9-2. Search Conditions regarding
Display Registered Report
9-3. Display items regarding Display
Registered Report
9-4. Download of registered Report
10. CFSE Registration / Check Progress
10-1. Search CFSE Answer /CFSE Planned Date
10-2. Register CFSE Answer /CFSE Planned Date
9© 2021 Toshiba Electronic Devices & Storage Corporation
3.Before Using System 3-1. Submit an application for system use
Fill out a designated form and submit it to our person in charge of System, Procurement
Division.
3-2. Receive ID & temporary password
ID and temporary password are sent to you within one week after the receipt of application.
3-3. Change the temporary password to formal
Validity of temporary password is two weeks, so change it immediately after receipt.
※ Adding a user, change, information about deleting application, direct application can be from on the Web.
Menu under Related Documents download from, Details will ask for your support on the manual.
Manual Title : Procurement Information System Operation Manual(English) for Add, Change and Delete Application
【Supplier】 【TOSHIBA】
User application (EXCEL format)
temporary password
formal password setting
Procurement divisionUser application (EXCEL format)
Registration division
temporary password notice
User application (EXCEL format)
10© 2021 Toshiba Electronic Devices & Storage Corporation
Operation Flow of Congo Conflict Minerals System
7. Register Reply Date
3. Before Using System
3-1. Submit an application for system use
3-2. Receive ID & temporary password
3-3. Change the temporary password to formal5. Register User Information
5-1. Select user information
5-2. User authority of Congo Conflict Minerals
5-3. Register user information
6. Congo Conflict Minerals System
6-1. Select Congo Conflict Minerals System
6-2. Congo Conflict Minerals System Menu
8. Register Report
8-1. Select Report Name/Site Name
8-2. Select Report
8-3. Check Report
8-4. Register when no errors occur
8-5. Re-entry when errors occur
Select from Menu
4. Login to Supplier Portal
9. Check Progress
9-1. Search Progress of Registration
of each Product
9-2. Search Conditions regarding
Display Registered Report
9-3. Display items regarding Display
Registered Report
9-4. Download of registered Report
10. CFSE Registration / Check Progress
10-1. Search CFSE Answer /CFSE Planned Date
10-2. Register CFSE Answer /CFSE Planned Date
11© 2021 Toshiba Electronic Devices & Storage Corporation
4.Login to Supplier PortalActivate browser and enter URL below.
Log in using user ID & Password when the supplier portal appears.
URL:https://www.spprtl.itpj.semicon.toshiba.co.jp/portal/login/supplier
1
2
3
1)Enter registered User ID.
2)Enter Password.
3)Enter User ID and Password correctly and click “Login” button,
then you move to the Supplier Portal screen.
12© 2021 Toshiba Electronic Devices & Storage Corporation
Operation Flow of Congo Conflict Minerals System
7. Register Reply Date
3. Before Using System
3-1. Submit an application for system use
3-2. Receive ID & temporary password
3-3. Change the temporary password to formal5. Register User Information
5-1. Select user information
5-2. User authority of Congo Conflict Minerals
5-3. Register user information
6. Congo Conflict Minerals System
6-1. Select Congo Conflict Minerals System
6-2. Congo Conflict Minerals System Menu
8. Register Report
8-1. Select Report Name/Site Name
8-2. Select Report
8-3. Check Report
8-4. Register when no errors occur
8-5. Re-entry when errors occur
Select from Menu
4. Login to Supplier Portal
9. Check Progress
9-1. Search Progress of Registration
of each Product
9-2. Search Conditions regarding
Display Registered Report
9-3. Display items regarding Display
Registered Report
9-4. Download of registered Report
10. CFSE Registration / Check Progress
10-1. Search CFSE Answer /CFSE Planned Date
10-2. Register CFSE Answer /CFSE Planned Date
13© 2021 Toshiba Electronic Devices & Storage Corporation
5. Register User Information
①Move to the next screen by clicking “Register User Information” of the
menu on the left of the screen.
*This screen is displayed only if the registration of your company information is
complete. So please register your company information first.
5-1. Select user information
1
14© 2021 Toshiba Electronic Devices & Storage Corporation
1
2
3
Information manager needs to appoint a proper person in User List to the person in
charge of Congo and provide its authority.
“Edit User Information” is displayed if you click “User ID” on the User List screen.
Be sure to set Authority first since all User ID is provided with Manager Authority in initial
settings.
5-2. User authority of Congo Conflict Minerals
1)User Edit screen appear if you click User ID link.
2)Check the box which you want to provide in order to set User Authority.
3)Be sure to click “Assignment of Authorization” to register as you set in
this screen. At the same time, notice E-mail is sent to the user whose
authority is changed.
15© 2021 Toshiba Electronic Devices & Storage Corporation
1
You can edit User Information on this screen.
3
2
5-3. Register user information
① Enter User information.
② Click the Detail button and register your manager’s information.
The name registered is displayed in a box.
③ User information is saved as you set in this screen.
16© 2021 Toshiba Electronic Devices & Storage Corporation
Operation Flow of Congo Conflict Minerals System
7. Register Reply Date
3. Before Using System
3-1. Submit an application for system use
3-2. Receive ID & temporary password
3-3. Change the temporary password to formal5. Register User Information
5-1. Select user information
5-2. User authority of Congo Conflict Minerals
5-3. Register user information
6. Congo Conflict Minerals System
6-1. Select Congo Conflict Minerals System
6-2. Congo Conflict Minerals System Menu
8. Register Report
8-1. Select Report Name/Site Name
8-2. Select Report
8-3. Check Report
8-4. Register when no errors occur
8-5. Re-entry when errors occur
Select from Menu
4. Login to Supplier Portal
9. Check Progress
9-1. Search Progress of Registration
of each Product
9-2. Search Conditions regarding
Display Registered Report
9-3. Display items regarding Display
Registered Report
9-4. Download of registered Report
10. CFSE Registration / Check Progress
10-1. Search CFSE Answer /CFSE Planned Date
10-2. Register CFSE Answer /CFSE Planned Date
17© 2021 Toshiba Electronic Devices & Storage Corporation
6. Congo Conflict Minerals System
6-1. Select Congo Conflict Minerals System
Move to the next screen by selecting “Congo Conflict Minerals System”
of the menu on the left of the screen.
1
18© 2021 Toshiba Electronic Devices & Storage Corporation
“Congo Conflict Minerals System” has four functions.
Click a menu button and go to the menu you want.
①Click “Register Reply Date” to go to “7. Register Reply Date”
②Click “ Register Report” to go to “8. Register Report”
③Click “ Check Progress” to go to “9. Check Progress”
④Click “CFSE Registration/Check Progress” to go to
“10. CFSE Registration/Check Progress”
1
2
6-2. Congo Conflict Minerals System Menu
3
4
19© 2021 Toshiba Electronic Devices & Storage Corporation
Operation Flow of Congo Conflict Minerals System
7. Register Reply Date
3. Before Using System
3-1. Submit an application for system use
3-2. Receive ID & temporary password
3-3. Change the temporary password to formal5. Register User Information
5-1. Select user information
5-2. User authority of Congo Conflict Minerals
5-3. Register user information
6. Congo Conflict Minerals System
6-1. Select Congo Conflict Minerals System
6-2. Congo Conflict Minerals System Menu
8. Register Report
8-1. Select Report Name/Site Name
8-2. Select Report
8-3. Check Report
8-4. Register when no errors occur
8-5. Re-entry when errors occur
Select from Menu
4. Login to Supplier Portal
9. Check Progress
9-1. Search Progress of Registration
of each Product
9-2. Search Conditions regarding
Display Registered Report
9-3. Display items regarding Display
Registered Report
9-4. Download of registered Report
10. CFSE Registration / Check Progress
10-1. Search CFSE Answer /CFSE Planned Date
10-2. Register CFSE Answer /CFSE Planned Date
20© 2021 Toshiba Electronic Devices & Storage Corporation
7. Register Reply Date
1
2
3
Request List
Register the reply date you are planning for each combination of Report Name
and TOSHIBA Site Name.
① Select the Report Name and the TOSHIBA Site Name from the pull-
down.
*If a report relates to several TOSHIBA sites, register a date for each
site respectively.
② Click the “Reply Date” pull-down button to display a calendar.
③ Select a reply date from the calendar.
④ Click the “Register” button to complete registration.
(The "Register" button will be available after selecting a reply date.)
4
21© 2021 Toshiba Electronic Devices & Storage Corporation
Operation Flow of Congo Conflict Minerals System
7. Register Reply Date
3. Before Using System
3-1. Submit an application for system use
3-2. Receive ID & temporary password
3-3. Change the temporary password to formal5. Register User Information
5-1. Select user information
5-2. User authority of Congo Conflict Minerals
5-3. Register user information
6. Congo Conflict Minerals System
6-1. Select Congo Conflict Minerals System
6-2. Congo Conflict Minerals System Menu
8. Register Report
8-1. Select Report Name/Site Name
8-2. Select Report
8-3. Check Report
8-4. Register when no errors occur
8-5. Re-entry when errors occur
Select from Menu
4. Login to Supplier Portal
9. Check Progress
9-1. Search Progress of Registration
of each Product
9-2. Search Conditions regarding
Display Registered Report
9-3. Display items regarding Display
Registered Report
9-4. Download of registered Report
10. CFSE Registration / Check Progress
10-1. Search CFSE Answer /CFSE Planned Date
10-2. Register CFSE Answer /CFSE Planned Date
22© 2021 Toshiba Electronic Devices & Storage Corporation
8. Register Report
2
1
Request List
8-1. Select Report Name/Site Name
8-2. Select Report
Select a combination of Report Name and TOSHIBA Site Name.
Click the “Select” button, and select the report to check.
[NOTE]
You may register the same report as many times as necessary;
however, only the last registered report is saved.
23© 2021 Toshiba Electronic Devices & Storage Corporation
8-3. Check Report
Click the “Select” button to begin checking.
When all report files have been checked successfully, see
8-4. “Register when no errors occur” .
When a report file has not been checked successfully, see
8-5. “Re-entry when errors occur”.
①Messages are
displayed during
checking.
2
5
3
⑤ Error message or
Caution Statement can
be downloaded in the
text file format if you
click here
1
② The message is displayed in blue regarding
Report that was checked successfully.
③ The massage is displayed in red regarding
Report that was not checked successfully.
④ The massage is displayed in green regarding
Report that mentioned "Non-CFS" or "No to
Question 7".
43
24© 2021 Toshiba Electronic Devices & Storage Corporation
8-4.Register when no errors occurClick the “Register” button to register the checked Reports.
1
3
2
① If you click the “Delete” button, the selected Report is deleted.
(The “Delete” button becomes enabled after selecting the report file .)
② If the Caution Statements are displayed in green , your cooperation with
correction of CMRT is appreciated, by referring to "8-5-2. If the Caution
statement is displayed" . You may register the report without the correction
of CMRT if you will.
③ Be sure to click the “Register” button to register Report when Report check is
completed.
25© 2021 Toshiba Electronic Devices & Storage Corporation
8-5.Re-entry when errors occur
Error messages are displayed when a report file has not been checked successfully.
Correct the error, and then check the report again.
-Error messages are displayed. Correct the file accordingly.
-The report cannot be registered if an error message appears.
Exceptional message (popup)
when the file extension is wrong.
8-5-1. File correction and re-check
Example of normal message
26© 2021 Toshiba Electronic Devices & Storage Corporation
The Caution Statements are displayed if a report file includes "Non-CFS" or "No to
Question 7".
Your cooperation with correct of the report file is appreciated, by referring to
“8-5-3. CMRT Registration while Caution Statement is displayed“.
You may register the report while the Caution Statements are displayed if the
errors are not displayed.
If you want to register the CMRT without correction, please register “CFSE Answer”
by the deadline, after entering the initial screen to select "CFSE Registration/Check
Progress“ .
8-5-2. If Caution Statement is displayed
27© 2021 Toshiba Electronic Devices & Storage Corporation
If you register CMRT that includes "Non-CFS" or "No to Question 7“, just click
the “Register” button.
8-5-3. CMRT Registration while Caution Statement is displayed
1
2 3
① If you click the “Register” button after checking
and the Caution Statements are displayed, a
message box appears that ask you for CFSE
Answer.
②If you click the “Register without Correction”
button, the CMRT registration is completed.
③ If you click the “Back to Correction" button, the
“Register Report” screen is displayed.
④ If you click the “CFS Registration /Check
Progress” button after the CMRT registration,
“CFSE Registration/Check Progress” screen is
displayed. (See 10. CFSE Registration/Check
Progress)
⑤ If you click the "Close" button, the “Register
Report” screen is displayed.
45
28© 2021 Toshiba Electronic Devices & Storage Corporation
Caution statement
This CMRT includes the following <Subjects to be considered>.
We appreciate it if you change as describe below
・ Question 7 of Declaration sheet: Identify 100% of the smelters
<Subjects to be considered>
Sheet name: Cell Reason
Declaration D62 Answer to Question 7(Tantalum) is "No".
・ Smelter Look-up in Smelter List: Select the CFS from the drop-down menu
<Subjects to be considered>
Sheet name: Cell Smelter Name Reason
Smelter List 5 Smelter not yet identified It is not an option in the drop-down.
The Caution statements are displayed in the cases below, after checking whether a
smelter is CFS or whether a smelter name is correct at the time of CMRT registration.
- Smelter List sheet
1) If you select a name not listed in the drop-down menu.
2) If you select “Non-CFS“ although the name is listed in the drop-down menu.
- Declaration sheet
1) If the answer to Question 7 is “No”.
修正頂きたい内容
8-5-4. Caution Statements
現状CMRT記載内容
Our requests
Your answers
29© 2021 Toshiba Electronic Devices & Storage Corporation
8-5-5. Error messages
(Continue to the next page)
Check Item Error Message
Check the CMRT format This message is displayed in one of the following cases.
・Make sure that you use the CMRT.
・Make sure that you have neither changed a sheet name nor have added/deleted a sheet of the template.
Check the revision of the CMRT Check the revision of the reply file. Use Revision6.1.
Check the version of Excel sheet If you create CMRT ver2.02 or later in Excel2007,our system cannot read the file. Please recreate it in Excel97-
2003 format.
Check the half-width alphanumeric of CMRT Full-width characters are entered in a field that accept only half-width alphanumeric. Check the field shown
below this message and correct it.
It should be noted that the alphabet with a letter symbol spelling "ç", "ã" and "ñ" are considered as a full-
width(double-byte) characters, so please use the half-width characters, such as "c","a" and "n".
Enter half-width alphanumeric.
Check the number of letters exceeding the limit The number of letters exceeded the limit. Check the field shown below this message and make sure that the
number of letters does not exceed the limit.
*As for limited number of characters, see Operation Manual.
Check the Mandatory field of Declaration Sheet The fields indicated with (*) must be entered.
Check the Declaration Scope CMRT Select "B. Product (or List of Products)" from the sheet "Declaration Scope or Class" of the CMRT.
Check dropdown input of Declaration Sheet Please choose one from the dropdown.
Check the Mandatory field of Question 1. Question 1 in the Declaration sheet must be entered.
Inconsistency between Question 1 of Declaration and
Question 2 to Question 8 of Declaration
You have answered Questions 2 to 8 in the Declaration sheet even though the answers to Question 1 are "No"
with regard to the metal.
•If the answers to Question 1 are correct, please delete the answers to Questions 2 to 8 with regard to the metal.
•If the answers to Questions 2 to 8 are correct, please select "Yes" to Question 1 with regard to the metal.
Inconsistency between Question 1, Question 2 of
Declaration and Question 3 to Question 8 of
Declaration
You have answered Questions 3 to 8 in the Declaration sheet even though the answers to Question 1 are "Yes"
and the answers to Question 2 are "No" with regard to the metal.
•If the answers to Question 1 and Question 2 are correct, please delete the answers to Questions 3 to 8 with
regard to the metal.
•If the answers to Questions 3 to 8 are correct, please select "Yes" to Question 1 and Question 2 with regard to
the metal.
If you have answered "Yes" in Question 1 in the Declaration sheet, Question 2 in the Declaration sheet must be
entered.
If you have answered "Yes" in Question 1 and "Yes" in Question 2 in the Declaration sheet , Question 3 to 8 in
the Declaration sheet must be entered.
30© 2021 Toshiba Electronic Devices & Storage Corporation
(Continued from the previous page)
(Continue to the next page)
Check Item Error Message
Inconsistency between Question 1, Question 2 of
Declaration and Smelter List of Declaration
Though the answer in Question 1 or Question 2 is "No" with regard to the metal, Smelter information is filled
in the Smelter List sheet.
• If the corresponding metal is not contained in the product, please delete the Smelter information of the metal.
• If the corresponding metal is contained in the product, please select "Yes" in Question 1 or Question 2.
Inconsistency between Question 3 of Declaration
and Question 5 of Declaration
Question 3 in the Declaration sheet is "Yes" and Question 5 is "Yes".
• If your product's metal originate from DRC or an adjoining county, please select "No" in Question 5.
• If your products come from recycler / scrap suppliers, please select "No" in Question 3.
Question 3 in the Declaration sheet is "Yes" and Question 5 is "Unknown".
• If you have selected "Yes" in Question 3, you cannot select "Unknown" in Question 5 because Question 5 is
a question asking whether "All" of your products come from recycler / scrap suppliers. If your product's metal
originate from DRC or an adjoining county, please select "No" in Question 5.
Question 3 in the Declaration sheet is "Unknown" and Question 5 is "Yes".
• If you have selected "Unknown" in Question 3, please select "No" or "Unknown" in Question 5 because
Question 5 cannot be declared "Yes".
• If your products come from recycler / scrap suppliers, please select "No" in Question 3.
Inconsistency between Question 3 of Declaration
and Question 4 of Declaration
Question 3 in the Declaration sheet is "Yes" and Question 4 is not "Yes".
DRC or an adjoining county is included in CAHRAs.
• If your product's metal originate from DRC or an adjoining county, please select "Yes" in Question 4.
• If your product's metal does not originate from CAHRAs, please select "No" in Question 3 and Question 4.
Question 3 in the Declaration sheet is "Unknown" and Question 4 is "No".
DRC or an adjoining county is included in CAHRAs.
• If you have selected "Unknown" in Question 3, you cannot select "No" in Question 4.
• If your product's metal does not originate from CAHRAs, please select "No" in Question 3.
Inconsistency between Question 4 of Declaration and
Question 5 of Declaration
Question 4 in the Declaration sheet is "Yes" and Question 5 is "Yes".
• If your product's metal originate from CAHRAs, please select "No" in Question 5.
• If your products come from recycler / scrap suppliers, please select "No" in Question 4.
Question 4 in the Declaration sheet is "Yes" and Question 5 is "Unknown".
• If you have selected "Yes" in Question 4, you cannot select "Unknown" in Question 5 because Question 5 is a
question asking whether "All" of your products come from recycler / scrap suppliers. If your product's metal
originate from CAHRAs, please select "No" in Question 5.
Question 4 in the Declaration sheet is "Unknown" and Question 5 is "Yes".
• If you have selected "Unknown" in Question 4, please select "No" or "Unknown" in Question 5 because Question
5 cannot be declared "Yes".
• If your products come from recycler / scrap suppliers, please select "No" in Question 4.
31© 2021 Toshiba Electronic Devices & Storage Corporation
(Continued from the previous page)
(Continue to the next page)
Check ItemError Message
Inconsistency among Question 7 of Declaration and the
Smelter List
As Question 7 in the Declaration sheet is "Yes" , please fill the Smelter information in the Smelter List sheet.
Inconsistency among Question 7 of Declaration and the
Smelter List
Question 7 in the Declaration sheet is "Yes" , but you select the "Smelter not yet identified" in the Smelter List
sheet. Please fill in the Smelter information.
Inconsistency among Question 5 of Declaration and the
Smelter List(column P)
With regard to the mineral you answer as "Yes" in Question 5 in the Declaration sheet, the answer contains "No"
to the question (column P) "Does 100% of the smelter’s feedstock originate from recycled or scrap sources?" in
Smelter List sheet.
・Please select "Yes" or leave blank in the question (column P) of Smelter List sheet, if all minerals originate
from recycled or scrap sources.
・Please select "No" or "Unknown" in Question 5 in the Declaration sheet, if the minerals originate from
recycled/scrap sources and mine.
Check the Mandatory field of Smelter List Sheet In the Smelter List sheet, Metal, Smelter Look-Up and Smelter Country are required. Please describe.
Check the half-width alphanumeric of the Smelter Look-
up and Smelter Names of Smelter List
Smelter Look-up in the Smelter List sheet, please select from the drop-down or describe alphanumeric
characters.
Inconsistency between Smelter Look-up and Smelter
Names of Smelter List
Smelter Reference List in the Smelter List sheet is answered as "Smelter not yet identified", but Standard Smelter
Names or Smelter Facility Location: Country or both are not correct.
If Standard Smelter Names and Smelter Facility Location: Country are correct, please select "Smelter Not
Listed" from the pull-down Smelter Reference List.
Smelter Reference List is correct, please enter "Unknown" in Standard Smelter Names and Smelter Facility
Location: Country.
Inconsistency between Smelter Look-up and Smelter
Names of Smelter List
You have selected "Smelter Not Listed" in Smelter Look-up of the Smelter List sheet, but the other smelter
information such as Smelter Name is not filled in.
If the smelter information such as Smelter Name is unknown, please select "Smelter not yet identified" from the
drop-down of Smelter Look-up.
If the selection of Smelter Look-up "Smelter Not Listed" is correct, please fill in the smelter information such as
Smelter Name.
Inconsistency among Question 5, Question 7 of
Declaration and the Smelter List(column P)
You have answered "No" in Question 5 and "Yes" in Question 7 in the Declaration sheet, but all the answers are
"Yes" to the question (column P) "Does 100% of the smelter's feedstock originate from recycled or scrap
sources?" in Smelter List sheet.
・With regard to the mine being grounded in "No" in Question 5, please select "No" or "Unknown" or leave
blank in the question (column P) of Smelter List sheet, if the minerals originate from recycled/scrap sources and
mine.
・Please select "Yes" in Question 5 in the Declaration sheet, if all minerals originate from recycled or scrap
sources.
32© 2021 Toshiba Electronic Devices & Storage Corporation
(Continued from the previous page)
Check Item Error Message
Check the Product List A product that is not in the Request Product List is filled in the "Product or Item Number" on the "Product
List" sheet of the CMRT.
• Make sure that Report Name and Toshiba Site Name is correct.
• Delete the product that is not in the Request Product List.
Check the Product List The product List in the CMRT does not contain any product.
Check the 100% of the smelter’s feedstock originate
from recycled or scrap sources.
To the question (column P) "Does 100% of the smelter’s feedstock originate from recycled or scrap sources?"
in Smelter List sheet, please select "Yes"/"No"/"Unknown" from the drop-down or leave blank.
Inconsistency between Smelter Look-up of Declaration
and Smelter Names of Declaration
If you have not selected "Smelter Not Listed" in Smelter Look-up, You don't have to fill in the Smelter Names.
Check Mandatory field of Question E. If you have answered "Yes, using other format (describe)" in Question E in the Declaration sheet, You have to
fill Comments in Question E.
Check smelter ID Please enter the same Smelter ID Number in column A and F.
Check the "No to Question 7" Answer to Question 7(Tantalum) is "No".
Answer to Question 7(Tin) is "No".
Answer to Question 7(Gold) is "No".
Answer to Question 7(Tungsten) is "No".
Check the "No to Question 7" or "Non-CFS" Caution statement
This CMRT includes the following <Subjects to be considered>.
We appreciate it if you change as describe below
・ Question 7 of Declaration sheet: Identify 100% of the smelters
<Subjects to be considered> Sheet name: Cell Reason
・ Smelter Look-up in Smelter List: Select the CFS from the drop-down menu
<Subjects to be considered> Sheet name: Cell Smelter Name Reason
Check whether the Smelter name is listed in the drop-
down menu
It is not an option in the drop-down.
Check whether the Smelter name is listed in the drop-
down menu and the Smelter is CFS
It is an option in the drop-down menu, but it is not the CFS.
Confirm register message with warning. Either "Non-CFS" or "No to Question 7" is mentioned in the CMRT.
If you want to register this without correction, please register your CFS plan in the system by {deadline}.
Complete message despite with warning. CMRT registration has been completed. Either "Non-CFS" or "No to Question 7" is mentioned. Click the
"CFSE Registration/Check Progress" button to open an answer screen, and check/answer the questions. At the
next login, select the "CFSE Registration/Check Progress" button on an initial screen, and answer the
questions. Deadline XXXX DD YYYY.
33© 2021 Toshiba Electronic Devices & Storage Corporation
8-5-6. Limit on the number of letters
※ You can input comments of 4,000 digits in each sheet.
Declaration Sheet
Item Name Number of digits
Company Name 128
Declaration Scope or Class 128
Description of Scope 1,024
Company Unique ID 64
Company Unique ID Authority 64
Address 1,024
Contact Name 128
Email – Contact 128
Phone – Contact 64
Authorizer 128
Title - Authorizer 128
Email - Authorizer 128
Phone - Authorizer 64
Effective Date 32
34© 2021 Toshiba Electronic Devices & Storage Corporation
Smelter List Sheet
Item Name Number of digits
Smelter Identification Number Input Column 9
Metal 24
Smelter Look-up 256
Smelter Name 256
Smelter Country 128
Smelter Identification 9
Source of Smelter Identification Number 10
Smelter Street 1,024
Smelter City 1,024
Smelter Facility Location: State / Province 1,024
Smelter Contact Name 1,024
Smelter Contact Email 1,024
Proposed next steps 1,024
Name of Mine(s) or if recycled or scrap sourced, enter "recycled" or "scrap" 1,024
Location (Country) of Mine(s) or if recycled or scrap sourced, enter "recycled" or "scrap" 4,000
Does 100% of the smelter’s feedstock originate from recycled or scrap sources? 7
Product List Sheet
Item Name Number of digits
Manufacturer’s Product Number 512
Manufacturer’s Product Name 4,000
8-5-6. Limit on the number of letters
35© 2021 Toshiba Electronic Devices & Storage Corporation
Operation Flow of Congo Conflict Minerals System
7. Register Reply Date
3. Before Using System
3-1. Submit an application for system use
3-2. Receive ID & temporary password
3-3. Change the temporary password to formal5. Register User Information
5-1. Select user information
5-2. User authority of Congo Conflict Minerals
5-3. Register user information
6. Congo Conflict Minerals System
6-1. Select Congo Conflict Minerals System
6-2. Congo Conflict Minerals System Menu
8. Register Report
8-1. Select Report Name/Site Name
8-2. Select Report
8-3. Check Report
8-4. Register when no errors occur
8-5. Re-entry when errors occur
Select from Menu
4. Login to Supplier Portal
9. Check Progress
9-1. Search Progress of Registration
of each Product
9-2. Search Conditions regarding
Display Registered Report
9-3. Display items regarding Display
Registered Report
9-4. Download of registered Report
10. CFSE Registration / Check Progress
10-1. Search CFSE Answer /CFSE Planned Date
10-2. Register CFSE Answer /CFSE Planned Date
36© 2021 Toshiba Electronic Devices & Storage Corporation
9. Check Progress
1
2
3
9-1. Search Progress of Registration of each Product
4
You can check the Reply Date and the progress of its registration depending on Search Conditions.
Downloaded file Example
① Select the search conditions, referring to the page “9-2. Search
Conditions regarding Display Registered Report”.
② Click here, and you can search for the products depending on the
conditions you select at ①.
③ The list of designated products is displayed.
④ Click here, and you can download the list depending on the
conditions you select at ①.
※As for the display items, refer to “9-3. Display Items regarding
Display Registered Report ”
*By every 50000, products are displayed in the next sheet.
37© 2021 Toshiba Electronic Devices & Storage Corporation
Search Conditions Description
Report Name Select the survey names you want, then the list of designated products is displayed.
If you select blank, all survey names are displayed
Product or Item Number Enter the product or item number, then the list of designated products is displayed.
If you enter a part of letter or number of product or item number, a product
containing this letter or number is displayed.
Reply Date Select any from the Reply Date box: “Y“ or “N” or blank,
then the list of products relevant to the selection is displayed.
If you select blank, the list of all products is displayed.
Registered Report Select any from the Registered Report box: “Y“ or “N” or blank,
then the list of products relevant to the selection is displayed.
If you select blank, the list of all products is displayed.
Toshiba Site Name Select any from the Toshiba site name box, then the list of products relevant to its
site is displayed.
If you select blank, the list of all products is displayed.
CMRT File ID Of the products surveyed, only products that match the CMRT File ID that you
specify is displayed in the list.
You can specify more than one CMRT File ID if separated by commas.
9-2. Search Conditions regarding Display Registered Report
38© 2021 Toshiba Electronic Devices & Storage Corporation
Items Description
Report Name Survey name is displayed.
TOSHIBA Site Name Name of Toshiba site, where the request is registered, is displayed.
Product or Item Number Product or Item Number is displayed.
Request Date Date of transmitting request is displayed.
Reply Date Scheduled reply date is displayed.
User ID(Register of Reply Date) User’s ID who register reply date schedule is displayed.
User Name(Register of Reply Date) User’s Name who register reply date schedule is displayed.
Report Registration Date Report registration date is displayed.
User ID(Register of Report) User’s ID who register report is displayed.
User Name(Register of Report) User’s Name who register report is displayed.
CMRT File ID CMRT File ID automatically provided by TOSHIBA is displayed
9-3. Display items regarding Display Registered Report
The following items are displayed.
39© 2021 Toshiba Electronic Devices & Storage Corporation
2
4
9-4. Download of registered Report
3
1
You can download the registered CMRT and check the details.
① Select the search condition.
② Click the "Search" button, and the
designated products that meet the search
condition are displayed.
③ Select one line.
④ Click the “Report Download" button, then
CMRT of the selected products is displayed
If you have not registered CMRT, an error
message “Report file does not exist" is
displayed.Downloaded file Example
40© 2021 Toshiba Electronic Devices & Storage Corporation
Operation Flow of Congo Conflict Minerals System
7. Register Reply Date
3. Before Using System
3-1. Submit an application for system use
3-2. Receive ID & temporary password
3-3. Change the temporary password to formal5. Register User Information
5-1. Select user information
5-2. User authority of Congo Conflict Minerals
5-3. Register user information
6. Congo Conflict Minerals System
6-1. Select Congo Conflict Minerals System
6-2. Congo Conflict Minerals System Menu
8. Register Report
8-1. Select Report Name/Site Name
8-2. Select Report
8-3. Check Report
8-4. Register when no errors occur
8-5. Re-entry when errors occur
Select from Menu
4. Login to Supplier Portal
9. Check Progress
9-1. Search Progress of Registration
of each Product
9-2. Search Conditions regarding
Display Registered Report
9-3. Display items regarding Display
Registered Report
9-4. Download of registered Report
10. CFSE Registration / Check Progress
10-1. Search CFSE Answer /CFSE Planned Date
10-2. Register CFSE Answer /CFSE Planned Date
41© 2021 Toshiba Electronic Devices & Storage Corporation
10.CFSE Registration / Check Progress10-1. Search CFSE Answer /CFSE Planned Date
10-1-1. Search on Screen
You have two ways to go to the screen “CFSE Registration/Check Progress”
1)If you register CMRT while the Caution Statement is displayed, the CFSE
status relating the file ID of answered CMRT is displayed on an initial screen.
Refer to 8-5-3 CMRT Registration while Caution Statement is displayed.
2)If you select the “CFSE Registration/Check Progress” button.
1
2
You can check the contents of “CFSE Answer”.
① If you want to see the CFSE of smelter, click the “Smelter”
radio button . If you want to see the CFSE of Question 7,
click the “Question 7” radio button.
Number of Unanswered Questions: The number of
unanswered “CFSE Answer”.
Total Number: The number of answered and
unanswered “CFSE Answer” .
② If you want to add a condition to specify what you are
searching for, click here and select what you need.
Click the "Search" button if you don’t add the conditions.
42© 2021 Toshiba Electronic Devices & Storage Corporation
10-1-1. Search on Screen(Continued from the previous page)
2
3
1
①If you click the “Search” button, the “CFSE Answer Description”
opens.
②The numbers below are displayed after searching
Number of Unanswered Questions: The number of
unanswered “CFSE Answer”
Total Number: The number of answered and unanswered
“CFSE Answer”
③The search result list is displayed.
You can switch an ascending or descending order by clicking
on the item name/(▼▲).
43© 2021 Toshiba Electronic Devices & Storage Corporation
10-1-2. Download
You can download the data you have searched at 10-1-1..
1
① If you click the “Download “ button after the data search,
the search results are downloaded in an excel file.
As for the contents of the file, refer to the following page.
10-1-4 to 5 “Download Items”
Example:
Download File
44© 2021 Toshiba Electronic Devices & Storage Corporation
Search Conditions Description
Survey NameSelect the Survey Name you want, then the list of CFSE Answer is displayed.
If you select blank, all survey names are displayed
CMRT File IDEnter the CMRT File ID, then the list of CFSE Answer is displayed.
You can specify more than one CMRT File ID if separated by commas.
CFSE AnswerSelect the CFSE Answer you want, then the list of CFSE Answer is displayed.
If you select blank, all CFSE Answer are displayed.
CFSE Planned Date
Enter the CFSE Planned Date in both “FROM” and “TO” field(if you want to specify the date) or
only one of the fields, and then the list of CFSE Answer is displayed.
Enter in the "YYYYMMDD" format or "YYYY / MM / DD" format.
Research GroupSelect the Research Group you want, then the list of CFSE Answer is displayed.
If you select blank, all CFSE Answer are displayed.
Deadline
Enter the Deadline in both “FROM” and “TO” field(if you want to specify the date) or only one
of the fields, and then the list of CFSE Answer is displayed.
Enter in the "YYYYMMDD" format or "YYYY / MM / DD" format.
StatusSelect the Status you want, then the list of CFSE Answer is displayed.
If you select blank, all CFSE Answer are displayed.
Search conditions are the following.
10-1-3. Search conditions of download
45© 2021 Toshiba Electronic Devices & Storage Corporation
Items Description
Number of Row Number of Row is downloaded, indicated by the serial numbers automatically.
Research Group Research Group is downloaded.
CFSE Answer CFSE Answer is downloaded.
Planned Date Planned Dateis downloaded.
Metal Name(3TG) Metal Name(3TG) is downloaded.
Smelter Name Smelter Name is downloaded.
Smelter Identification Smelter Identification is downloaded.
Survey Name Survey Name is downloaded.
CMRT File ID CMRT File ID is downloaded.
Smelter SEQ Smelter SEQ is downloaded.
Smelter Name (Toshiba's Assumption) Smelter Name (Toshiba's Assumption) is downloaded.
Smelter Identification Number (Toshiba's
Assumption)Smelter Identification Number (Toshiba's Assumption) is downloaded.
Previous CFSE Answer Previous CFSE Answer is downloaded.
Previous CFSE Planned Date Previous CFSE Planned Date is downloaded.
Deadline Deadline is downloaded.
The following items will be downloaded .
10-1-4. Download Items (Smelter)
46© 2021 Toshiba Electronic Devices & Storage Corporation
Items Description
Request Date Request Date is downloaded.
Follow-up Date Follow-up Date is downloaded.
Answer Date Answer Date is downloaded.
Answerer Answerer is downloaded.
Answerer's Email Address Answerer's Email Address is downloaded.
Supplier Code Supplier Code is downloaded.
Supplier Name Supplier Name is downloaded.
Answer Status Either Answered or Unanswered is downloaded.
10-1-4. Download Items (Smelter)(Continued from the previous page)
47© 2021 Toshiba Electronic Devices & Storage Corporation
The following items will be downloaded .
10-1-5. Download Items (Question 7)
Items Description
Number of Row Number of Row is downloaded, indicated by the serial numbers automatically.
Research Group Research Group is downloaded.
CFSE Answer CFSE Answer is downloaded.
Planned Date Planned Date is downloaded.
Metal Name(3TG) Metal Name(3TG) is downloaded.
Answer to Declaration Question 7 Answer to Declaration Question 7 is downloaded.
Survey Name Survey Name is downloaded.
CMRT File ID CMRT File ID is downloaded.
Previous CFSE Answer Previous CFSE Answer is downloaded.
Previous CFSE Planned Date Previous CFSE Planned Date is downloaded.
Deadline Deadline is downloaded.
48© 2021 Toshiba Electronic Devices & Storage Corporation
10-1-5. Download Items (Question 7)(Continued from the previous page)
Items Description
Request Date Request Date is downloaded.
Follow-up Date Follow-up Date is downloaded.
Answer Date Answer Date is downloaded.
Answerer Answerer is downloaded.
Answerer's Email Address Answerer's Email Address is downloaded.
Supplier Code Supplier Code is downloaded.
Supplier Name Supplier Name is downloaded.
Answer Status Either Answered or Unanswered is downloaded.
49© 2021 Toshiba Electronic Devices & Storage Corporation
3
2
10-2. Register CFSE Answer /CFSE Planned Date You have two ways to register the “CFSE Answer /CFSE Planned Date”.
Use one of two ways.
1)Direct Entry from WEB: Enter the answer on the screen
2)File Upload: Correct the file that you downloaded in EXCEL, and then upload
10-2-1. Direct Entry form WEB
① Click the "CFSE Answer" column, and select the "CFSE Answer".
In the case of smelter X. CFSE is completed
Y. CFSE will be completed by the planned date
In the case of Question 7 A. All of the smelters have been identified, and CFSE is completed
B. All of the smelters will be identified, and CFSE will be completed by the planned date
② Click the "CFSE Planned Date" column, and select the "CFSE Planned Date".
Default date is automatically displayed if you click the entry field at the first time. You can clear the date if you click the
“ד button.
③ Be sure to click the “Register” button to register the Report when the “CFSE Answer” is completed.
1
50© 2021 Toshiba Electronic Devices & Storage Corporation
10-2-2. File Upload
1
① Click the "Upload" button and select an upload file.
②The numbers of Input, Upload and Error are displayed.
Correct the errors.
As for the check items, see the below.
10-2-3. Check items for correction and uploaded errors (Smelter)
10-2-4. Check items for correction and uploaded errors(Question 7)
③Be sure to click the “Registration” button to complete the registration.
3
2
51© 2021 Toshiba Electronic Devices & Storage Corporation
ItemsNeed to
AnswerReasons of Error
CFSE Answer ○ Error if you enter a item other than listed in the pull-down menu.
Planned Date ○
Error if you enter a value other than the date.
Error if you enter the date in the past.
Error if "CFSE Answer" is X and "Planned Date" is not blank.
Error if "CFSE Answer" is Y and "Planned Date" is blank.
Smelter SEQ × (Please leave unchanged)
10-2-3. Check items for correction and uploaded errors (Smelter)
Errors are as follows.
52© 2021 Toshiba Electronic Devices & Storage Corporation
10-2-4. Check items for correction and uploaded errors(Question 7)
Errors are as follows.
ItemsNeed to
AnswerReasons of Error
CFSE Answer ○ Error if you enter a item other than listed in the pull-down menu.
Planned Date ○
Error if you enter a value other than the date.
Error if you enter the date in the past.
Error if "CFSE Answer" is X and "Planned Date" is not blank.
Error if "CFSE Answer" is Y and "Planned Date" is blank.
53© 2021 Toshiba Electronic Devices & Storage Corporation
Display content
Number of Input
Number of Upload
Number of Errors/ Details of Errors
Display content
Number of Input
Number of Registration
Number of Errors/ Details of Errors
Number of Unanswered
10-2-5. Messages displayed at “CFSE” Registration
Two messages are displayed depending on which way you use for
registration, Direct Entry from WEB or File Upload.
If you register the “CFSE” by the way of Direct Entry from WEB
If you register the “CFSE” by the way of File Upload and click the “Upload” button
If you register the “CFSE” by the way File Upload and click the “Registration”
button after clicking the “Upload” button
54© 2021 Toshiba Electronic Devices & Storage Corporation
11.System Environment
12.Inquiry
Our System applies to Microsoft Internet Explorer Ver.11.
Operation by version prior to Ver.11 cannot be guaranteed.
If you have any questions about Congo Conflict Mineral System,
Please contact us
1. General Inquiry about Conflict Minerals
Toshiba sites where you deliver the parts and materials.
2. System Operation
TOSHIBA ELECTRONIC DEVICES & STORAGE CORPORATION
Procurement Information System Help Desk
E-Mail Address: [email protected]