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© 2021 Toshiba Electronic Devices & Storage Corporation For Supplier Congo Conflict Minerals System Operation ManualEnglishRev.6.1 Toshiba Electronic Devices & Storage Corporation 2021.05.24 Scope of Disclosure within (TDSC) only Head of Information Owner Section Chief of (IT)

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© 2021 Toshiba Electronic Devices & Storage Corporation

For Supplier

Congo Conflict Minerals System

Operation Manual(English)Rev.6.1

Toshiba Electronic Devices & Storage Corporation

2021.05.24

Scope of Disclosure within (TDSC) only

Head of Information Owner Section Chief of (IT)

1© 2021 Toshiba Electronic Devices & Storage Corporation

Revision History

Revision Date Description

Rev.1.0 2013/06/3 Newly Created

Rev. 2.0 2013/07/31 ○ Changed Message when Checking File

Message of File Check Result(P21~P23)

○Added Function; Download and Delete of Error Message (P24)

Rev.2.1 2013/08/20 ○Added Error Message; Declaration Scope of

EICC/GeSI Template(P25)

Rev.2.2 2013/08/27 ○Changed Contents Name of Menu(P11,15)(Contents unchanged)

・Manual → Document

Rev.3.0 2014/01/17 ○Added Check Items and Changed Error Messages(P25~27)

○Added Check Progress(P29~33)

Rev.3.1 2014/06/24 ○Changed Screen Image of Register user information and description(P11~13)

○Changed Error Message and Limit on the number of letters (P25~29)

○Changed Name

・EICC ⇒ CMRT (P33)

・EICC Template → EICC/GeSI Template(CMRT) (P34)

2© 2021 Toshiba Electronic Devices & Storage Corporation

Revision History

Revision Date Description

Rev.3.2 2015/01/21 ○Added description of Before Using System(P7)

○Changed Image(P11,12,13,15)

○Changed Error Message (P25)

Rev.4.0 2015/06/24 ○Changed Image (P22,24,25,32,35)○Added CMRT File ID to Search Conditions regarding Progress of Registration of

Each Product (P33)

○Changed System Operation (P36)

G-OneServiceDesk → ServiceDesk

○Changed Error Message (P26,P27)

Rev.5.0 2016/01/21 ○Added CFSE Registration/Check Progress (P39~52)

○Added Error Message (P31)

○Changed Description(P7,9,11,15,17,18,20,22,23,24,25,26,27,34)

Rev.5.1 2016/03/22 ○Changed System Operation and Email Address(P53)

Toshiba I.S. Corporation Service Desk

→[S&S]Procurement Information System Help Desk

[email protected]

[email protected]

3© 2021 Toshiba Electronic Devices & Storage Corporation

Revision History

Revision Date Description

Rev.5.2 2016/6/24

○Changed Company Name(P1,P6)○Changed Manual Name(P8)

○Changed Image(P10,P12,P14,P16,P22,P24,P35,P38,P40,P41,P42,P48,P49)

○Changed Error Message(P29,P30)○Added Input Column (P33)○Added Input Search Column(P43)

○Changed Internet Explorer applied version and Helpdesk Name(P53)

Rev.5.3 2017/1/20

○Added or changed Error Message (P28,P29,P30,P31)

○Changed Name

・EICC/GeSI Template(CMRT) → CMRT (P38)

Rev.5.4 2017/6/19

○Added or changed Error Message (P29,P30,P31,P32)

○Changed Maximum Number of Characters(P34)

○Changed Image (P39)Rev.5.5 2017/6/28 ○Changed company name in addition.

Rev.5.6 2017/12/1 ○Delete company name “TOSHIBA MEMORY CORPORATION”

Rev.5.7 2018/1/16 ○Changed Error Message (P29)

Rev.5.8 2018/6/18 ○Changed Error Message (P29)

Rev.5.9 2019/5/15○Latest formatting

○Changed Error Message (P29)

Rev.6.1 2021/5/24○Latest formatting

○Question 4 Changes to error messages and related images due to addition

4© 2021 Toshiba Electronic Devices & Storage Corporation

Introduction ・・・P6

Contents

01

Outline of Procurement Information Systems

・・・P702

Before Using System ・・・P8~P903

Login to Supplier Portal ・・・P10~P1104

Register User Information ・・・P12~P1505

Congo Conflict Minerals System ・・・P16~P1806

5© 2021 Toshiba Electronic Devices & Storage Corporation

Register Reply Date ・・・P19~P20

Contents

07

Register Report ・・・P21~P3408

Check Progress ・・・P35~P3909

CFSE Registration/Check Progress

・・・P40~P5310

System Environment ・・・P5411

Inquiry ・・・P5412

6© 2021 Toshiba Electronic Devices & Storage Corporation

1.Introduction

This manual explains how to use Congo Conflict Minerals System when you

register a Conflict Minerals survey report on our system.

Section 1502 of Dodd-Frank Wall Street Reform and Consumer Protection Act

established in July 2010 requires U.S. listed companies to report on the use of

conflict minerals (tantalum, tin, tungsten, and gold). We therefore need to

conduct a conflict minerals survey of all of our parts and materials suppliers,

including your company. This survey will cover all matters up to and including

the identification of which smelters are processing the minerals.

We would like to ask you for participation in this survey and register you

report on our system, Congo Conflict Minerals System, once you have

completed your survey.

Congo Conflict Minerals System is one of the modules of Procurement

Information System. You can see an outline of the System in the next page.

You will be using this system in the future when you are requested to provide

us with your company information, supply chain information, BCP

information in an emergency and Green Procurement information.

7© 2021 Toshiba Electronic Devices & Storage Corporation

2.Outline of Procurement Information Systems

・禁止物質否含有証明書

・管理物質否含有証明書

Information Entry

or

Upload

No

Yes

Re-entry

・incomplete entry

・different

languages

・different format

Information Check;

Error

Operator in charge

SYSTEM of TOSHIBA ELECTRONIC DEVICES & STORAGE

CORPORATION

Survey

Request

Company

InformationSupply Chain

InformationBCP information Green Procurement Congo Conflict Minerals

Direct Entry from WEB File upload

・Name

・Person in charge

・Email address

・ ----

・Production site

address

・2-tier supplier

information

・ ----

・Supply report

・Damage report

・ ----・ ----

・4 conflict minerals

・Smelter information

・Company Policy

・ ----

This is a system for suppliers to provide us with your company basic information, supply chain

information, BCP information in an emergency, Green Procurement information and Conflict

Minerals.

The person in charge, using PC, can access our system to directly enter necessary information

and upload your files.

・ Certification of

Substances

・ Certification of

Controlled

Substances

8© 2021 Toshiba Electronic Devices & Storage Corporation

Operation Flow of Congo Conflict Minerals System

7. Register Reply Date

3. Before Using System

3-1. Submit an application for system use

3-2. Receive ID & temporary password

3-3. Change the temporary password to formal5. Register User Information

5-1. Select user information

5-2. User authority of Congo Conflict Minerals

5-3. Register user information

6. Congo Conflict Minerals System

6-1. Select Congo Conflict Minerals System

6-2. Congo Conflict Minerals System Menu

8. Register Report

8-1. Select Report Name/Site Name

8-2. Select Report

8-3. Check Report

8-4. Register when no errors occur

8-5. Re-entry when errors occur

Select from Menu

4. Login to Supplier Portal

9. Check Progress

9-1. Search Progress of Registration

of each Product

9-2. Search Conditions regarding

Display Registered Report

9-3. Display items regarding Display

Registered Report

9-4. Download of registered Report

10. CFSE Registration / Check Progress

10-1. Search CFSE Answer /CFSE Planned Date

10-2. Register CFSE Answer /CFSE Planned Date

9© 2021 Toshiba Electronic Devices & Storage Corporation

3.Before Using System 3-1. Submit an application for system use

Fill out a designated form and submit it to our person in charge of System, Procurement

Division.

3-2. Receive ID & temporary password

ID and temporary password are sent to you within one week after the receipt of application.

3-3. Change the temporary password to formal

Validity of temporary password is two weeks, so change it immediately after receipt.

※ Adding a user, change, information about deleting application, direct application can be from on the Web.

Menu under Related Documents download from, Details will ask for your support on the manual.

Manual Title : Procurement Information System Operation Manual(English) for Add, Change and Delete Application

【Supplier】 【TOSHIBA】

User application (EXCEL format)

temporary password

formal password setting

Procurement divisionUser application (EXCEL format)

Registration division

temporary password notice

User application (EXCEL format)

10© 2021 Toshiba Electronic Devices & Storage Corporation

Operation Flow of Congo Conflict Minerals System

7. Register Reply Date

3. Before Using System

3-1. Submit an application for system use

3-2. Receive ID & temporary password

3-3. Change the temporary password to formal5. Register User Information

5-1. Select user information

5-2. User authority of Congo Conflict Minerals

5-3. Register user information

6. Congo Conflict Minerals System

6-1. Select Congo Conflict Minerals System

6-2. Congo Conflict Minerals System Menu

8. Register Report

8-1. Select Report Name/Site Name

8-2. Select Report

8-3. Check Report

8-4. Register when no errors occur

8-5. Re-entry when errors occur

Select from Menu

4. Login to Supplier Portal

9. Check Progress

9-1. Search Progress of Registration

of each Product

9-2. Search Conditions regarding

Display Registered Report

9-3. Display items regarding Display

Registered Report

9-4. Download of registered Report

10. CFSE Registration / Check Progress

10-1. Search CFSE Answer /CFSE Planned Date

10-2. Register CFSE Answer /CFSE Planned Date

11© 2021 Toshiba Electronic Devices & Storage Corporation

4.Login to Supplier PortalActivate browser and enter URL below.

Log in using user ID & Password when the supplier portal appears.

URL:https://www.spprtl.itpj.semicon.toshiba.co.jp/portal/login/supplier

1)Enter registered User ID.

2)Enter Password.

3)Enter User ID and Password correctly and click “Login” button,

then you move to the Supplier Portal screen.

12© 2021 Toshiba Electronic Devices & Storage Corporation

Operation Flow of Congo Conflict Minerals System

7. Register Reply Date

3. Before Using System

3-1. Submit an application for system use

3-2. Receive ID & temporary password

3-3. Change the temporary password to formal5. Register User Information

5-1. Select user information

5-2. User authority of Congo Conflict Minerals

5-3. Register user information

6. Congo Conflict Minerals System

6-1. Select Congo Conflict Minerals System

6-2. Congo Conflict Minerals System Menu

8. Register Report

8-1. Select Report Name/Site Name

8-2. Select Report

8-3. Check Report

8-4. Register when no errors occur

8-5. Re-entry when errors occur

Select from Menu

4. Login to Supplier Portal

9. Check Progress

9-1. Search Progress of Registration

of each Product

9-2. Search Conditions regarding

Display Registered Report

9-3. Display items regarding Display

Registered Report

9-4. Download of registered Report

10. CFSE Registration / Check Progress

10-1. Search CFSE Answer /CFSE Planned Date

10-2. Register CFSE Answer /CFSE Planned Date

13© 2021 Toshiba Electronic Devices & Storage Corporation

5. Register User Information

①Move to the next screen by clicking “Register User Information” of the

menu on the left of the screen.

*This screen is displayed only if the registration of your company information is

complete. So please register your company information first.

5-1. Select user information

14© 2021 Toshiba Electronic Devices & Storage Corporation

Information manager needs to appoint a proper person in User List to the person in

charge of Congo and provide its authority.

“Edit User Information” is displayed if you click “User ID” on the User List screen.

Be sure to set Authority first since all User ID is provided with Manager Authority in initial

settings.

5-2. User authority of Congo Conflict Minerals

1)User Edit screen appear if you click User ID link.

2)Check the box which you want to provide in order to set User Authority.

3)Be sure to click “Assignment of Authorization” to register as you set in

this screen. At the same time, notice E-mail is sent to the user whose

authority is changed.

15© 2021 Toshiba Electronic Devices & Storage Corporation

You can edit User Information on this screen.

2

5-3. Register user information

① Enter User information.

② Click the Detail button and register your manager’s information.

The name registered is displayed in a box.

③ User information is saved as you set in this screen.

16© 2021 Toshiba Electronic Devices & Storage Corporation

Operation Flow of Congo Conflict Minerals System

7. Register Reply Date

3. Before Using System

3-1. Submit an application for system use

3-2. Receive ID & temporary password

3-3. Change the temporary password to formal5. Register User Information

5-1. Select user information

5-2. User authority of Congo Conflict Minerals

5-3. Register user information

6. Congo Conflict Minerals System

6-1. Select Congo Conflict Minerals System

6-2. Congo Conflict Minerals System Menu

8. Register Report

8-1. Select Report Name/Site Name

8-2. Select Report

8-3. Check Report

8-4. Register when no errors occur

8-5. Re-entry when errors occur

Select from Menu

4. Login to Supplier Portal

9. Check Progress

9-1. Search Progress of Registration

of each Product

9-2. Search Conditions regarding

Display Registered Report

9-3. Display items regarding Display

Registered Report

9-4. Download of registered Report

10. CFSE Registration / Check Progress

10-1. Search CFSE Answer /CFSE Planned Date

10-2. Register CFSE Answer /CFSE Planned Date

17© 2021 Toshiba Electronic Devices & Storage Corporation

6. Congo Conflict Minerals System

6-1. Select Congo Conflict Minerals System

Move to the next screen by selecting “Congo Conflict Minerals System”

of the menu on the left of the screen.

18© 2021 Toshiba Electronic Devices & Storage Corporation

“Congo Conflict Minerals System” has four functions.

Click a menu button and go to the menu you want.

①Click “Register Reply Date” to go to “7. Register Reply Date”

②Click “ Register Report” to go to “8. Register Report”

③Click “ Check Progress” to go to “9. Check Progress”

④Click “CFSE Registration/Check Progress” to go to

“10. CFSE Registration/Check Progress”

6-2. Congo Conflict Minerals System Menu

19© 2021 Toshiba Electronic Devices & Storage Corporation

Operation Flow of Congo Conflict Minerals System

7. Register Reply Date

3. Before Using System

3-1. Submit an application for system use

3-2. Receive ID & temporary password

3-3. Change the temporary password to formal5. Register User Information

5-1. Select user information

5-2. User authority of Congo Conflict Minerals

5-3. Register user information

6. Congo Conflict Minerals System

6-1. Select Congo Conflict Minerals System

6-2. Congo Conflict Minerals System Menu

8. Register Report

8-1. Select Report Name/Site Name

8-2. Select Report

8-3. Check Report

8-4. Register when no errors occur

8-5. Re-entry when errors occur

Select from Menu

4. Login to Supplier Portal

9. Check Progress

9-1. Search Progress of Registration

of each Product

9-2. Search Conditions regarding

Display Registered Report

9-3. Display items regarding Display

Registered Report

9-4. Download of registered Report

10. CFSE Registration / Check Progress

10-1. Search CFSE Answer /CFSE Planned Date

10-2. Register CFSE Answer /CFSE Planned Date

20© 2021 Toshiba Electronic Devices & Storage Corporation

7. Register Reply Date

Request List

Register the reply date you are planning for each combination of Report Name

and TOSHIBA Site Name.

① Select the Report Name and the TOSHIBA Site Name from the pull-

down.

*If a report relates to several TOSHIBA sites, register a date for each

site respectively.

② Click the “Reply Date” pull-down button to display a calendar.

③ Select a reply date from the calendar.

④ Click the “Register” button to complete registration.

(The "Register" button will be available after selecting a reply date.)

21© 2021 Toshiba Electronic Devices & Storage Corporation

Operation Flow of Congo Conflict Minerals System

7. Register Reply Date

3. Before Using System

3-1. Submit an application for system use

3-2. Receive ID & temporary password

3-3. Change the temporary password to formal5. Register User Information

5-1. Select user information

5-2. User authority of Congo Conflict Minerals

5-3. Register user information

6. Congo Conflict Minerals System

6-1. Select Congo Conflict Minerals System

6-2. Congo Conflict Minerals System Menu

8. Register Report

8-1. Select Report Name/Site Name

8-2. Select Report

8-3. Check Report

8-4. Register when no errors occur

8-5. Re-entry when errors occur

Select from Menu

4. Login to Supplier Portal

9. Check Progress

9-1. Search Progress of Registration

of each Product

9-2. Search Conditions regarding

Display Registered Report

9-3. Display items regarding Display

Registered Report

9-4. Download of registered Report

10. CFSE Registration / Check Progress

10-1. Search CFSE Answer /CFSE Planned Date

10-2. Register CFSE Answer /CFSE Planned Date

22© 2021 Toshiba Electronic Devices & Storage Corporation

8. Register Report

Request List

8-1. Select Report Name/Site Name

8-2. Select Report

Select a combination of Report Name and TOSHIBA Site Name.

Click the “Select” button, and select the report to check.

[NOTE]

You may register the same report as many times as necessary;

however, only the last registered report is saved.

23© 2021 Toshiba Electronic Devices & Storage Corporation

8-3. Check Report

Click the “Select” button to begin checking.

When all report files have been checked successfully, see

8-4. “Register when no errors occur” .

When a report file has not been checked successfully, see

8-5. “Re-entry when errors occur”.

①Messages are

displayed during

checking.

⑤ Error message or

Caution Statement can

be downloaded in the

text file format if you

click here

② The message is displayed in blue regarding

Report that was checked successfully.

③ The massage is displayed in red regarding

Report that was not checked successfully.

④ The massage is displayed in green regarding

Report that mentioned "Non-CFS" or "No to

Question 7".

43

24© 2021 Toshiba Electronic Devices & Storage Corporation

8-4.Register when no errors occurClick the “Register” button to register the checked Reports.

3

① If you click the “Delete” button, the selected Report is deleted.

(The “Delete” button becomes enabled after selecting the report file .)

② If the Caution Statements are displayed in green , your cooperation with

correction of CMRT is appreciated, by referring to "8-5-2. If the Caution

statement is displayed" . You may register the report without the correction

of CMRT if you will.

③ Be sure to click the “Register” button to register Report when Report check is

completed.

25© 2021 Toshiba Electronic Devices & Storage Corporation

8-5.Re-entry when errors occur

Error messages are displayed when a report file has not been checked successfully.

Correct the error, and then check the report again.

-Error messages are displayed. Correct the file accordingly.

-The report cannot be registered if an error message appears.

Exceptional message (popup)

when the file extension is wrong.

8-5-1. File correction and re-check

Example of normal message

26© 2021 Toshiba Electronic Devices & Storage Corporation

The Caution Statements are displayed if a report file includes "Non-CFS" or "No to

Question 7".

Your cooperation with correct of the report file is appreciated, by referring to

“8-5-3. CMRT Registration while Caution Statement is displayed“.

You may register the report while the Caution Statements are displayed if the

errors are not displayed.

If you want to register the CMRT without correction, please register “CFSE Answer”

by the deadline, after entering the initial screen to select "CFSE Registration/Check

Progress“ .

8-5-2. If Caution Statement is displayed

27© 2021 Toshiba Electronic Devices & Storage Corporation

If you register CMRT that includes "Non-CFS" or "No to Question 7“, just click

the “Register” button.

8-5-3. CMRT Registration while Caution Statement is displayed

2 3

① If you click the “Register” button after checking

and the Caution Statements are displayed, a

message box appears that ask you for CFSE

Answer.

②If you click the “Register without Correction”

button, the CMRT registration is completed.

③ If you click the “Back to Correction" button, the

“Register Report” screen is displayed.

④ If you click the “CFS Registration /Check

Progress” button after the CMRT registration,

“CFSE Registration/Check Progress” screen is

displayed. (See 10. CFSE Registration/Check

Progress)

⑤ If you click the "Close" button, the “Register

Report” screen is displayed.

45

28© 2021 Toshiba Electronic Devices & Storage Corporation

Caution statement

This CMRT includes the following <Subjects to be considered>.

We appreciate it if you change as describe below

・ Question 7 of Declaration sheet: Identify 100% of the smelters

<Subjects to be considered>

Sheet name: Cell Reason

Declaration D62 Answer to Question 7(Tantalum) is "No".

・ Smelter Look-up in Smelter List: Select the CFS from the drop-down menu

<Subjects to be considered>

Sheet name: Cell Smelter Name Reason

Smelter List 5 Smelter not yet identified It is not an option in the drop-down.

The Caution statements are displayed in the cases below, after checking whether a

smelter is CFS or whether a smelter name is correct at the time of CMRT registration.

- Smelter List sheet

1) If you select a name not listed in the drop-down menu.

2) If you select “Non-CFS“ although the name is listed in the drop-down menu.

- Declaration sheet

1) If the answer to Question 7 is “No”.

修正頂きたい内容

8-5-4. Caution Statements

現状CMRT記載内容

Our requests

Your answers

29© 2021 Toshiba Electronic Devices & Storage Corporation

8-5-5. Error messages

(Continue to the next page)

Check Item Error Message

Check the CMRT format This message is displayed in one of the following cases.

・Make sure that you use the CMRT.

・Make sure that you have neither changed a sheet name nor have added/deleted a sheet of the template.

Check the revision of the CMRT Check the revision of the reply file. Use Revision6.1.

Check the version of Excel sheet If you create CMRT ver2.02 or later in Excel2007,our system cannot read the file. Please recreate it in Excel97-

2003 format.

Check the half-width alphanumeric of CMRT Full-width characters are entered in a field that accept only half-width alphanumeric. Check the field shown

below this message and correct it.

It should be noted that the alphabet with a letter symbol spelling "ç", "ã" and "ñ" are considered as a full-

width(double-byte) characters, so please use the half-width characters, such as "c","a" and "n".

Enter half-width alphanumeric.

Check the number of letters exceeding the limit The number of letters exceeded the limit. Check the field shown below this message and make sure that the

number of letters does not exceed the limit.

*As for limited number of characters, see Operation Manual.

Check the Mandatory field of Declaration Sheet The fields indicated with (*) must be entered.

Check the Declaration Scope CMRT Select "B. Product (or List of Products)" from the sheet "Declaration Scope or Class" of the CMRT.

Check dropdown input of Declaration Sheet Please choose one from the dropdown.

Check the Mandatory field of Question 1. Question 1 in the Declaration sheet must be entered.

Inconsistency between Question 1 of Declaration and

Question 2 to Question 8 of Declaration

You have answered Questions 2 to 8 in the Declaration sheet even though the answers to Question 1 are "No"

with regard to the metal.

•If the answers to Question 1 are correct, please delete the answers to Questions 2 to 8 with regard to the metal.

•If the answers to Questions 2 to 8 are correct, please select "Yes" to Question 1 with regard to the metal.

Inconsistency between Question 1, Question 2 of

Declaration and Question 3 to Question 8 of

Declaration

You have answered Questions 3 to 8 in the Declaration sheet even though the answers to Question 1 are "Yes"

and the answers to Question 2 are "No" with regard to the metal.

•If the answers to Question 1 and Question 2 are correct, please delete the answers to Questions 3 to 8 with

regard to the metal.

•If the answers to Questions 3 to 8 are correct, please select "Yes" to Question 1 and Question 2 with regard to

the metal.

If you have answered "Yes" in Question 1 in the Declaration sheet, Question 2 in the Declaration sheet must be

entered.

If you have answered "Yes" in Question 1 and "Yes" in Question 2 in the Declaration sheet , Question 3 to 8 in

the Declaration sheet must be entered.

30© 2021 Toshiba Electronic Devices & Storage Corporation

(Continued from the previous page)

(Continue to the next page)

Check Item Error Message

Inconsistency between Question 1, Question 2 of

Declaration and Smelter List of Declaration

Though the answer in Question 1 or Question 2 is "No" with regard to the metal, Smelter information is filled

in the Smelter List sheet.

• If the corresponding metal is not contained in the product, please delete the Smelter information of the metal.

• If the corresponding metal is contained in the product, please select "Yes" in Question 1 or Question 2.

Inconsistency between Question 3 of Declaration

and Question 5 of Declaration

Question 3 in the Declaration sheet is "Yes" and Question 5 is "Yes".

• If your product's metal originate from DRC or an adjoining county, please select "No" in Question 5.

• If your products come from recycler / scrap suppliers, please select "No" in Question 3.

Question 3 in the Declaration sheet is "Yes" and Question 5 is "Unknown".

• If you have selected "Yes" in Question 3, you cannot select "Unknown" in Question 5 because Question 5 is

a question asking whether "All" of your products come from recycler / scrap suppliers. If your product's metal

originate from DRC or an adjoining county, please select "No" in Question 5.

Question 3 in the Declaration sheet is "Unknown" and Question 5 is "Yes".

• If you have selected "Unknown" in Question 3, please select "No" or "Unknown" in Question 5 because

Question 5 cannot be declared "Yes".

• If your products come from recycler / scrap suppliers, please select "No" in Question 3.

Inconsistency between Question 3 of Declaration

and Question 4 of Declaration

Question 3 in the Declaration sheet is "Yes" and Question 4 is not "Yes".

DRC or an adjoining county is included in CAHRAs.

• If your product's metal originate from DRC or an adjoining county, please select "Yes" in Question 4.

• If your product's metal does not originate from CAHRAs, please select "No" in Question 3 and Question 4.

Question 3 in the Declaration sheet is "Unknown" and Question 4 is "No".

DRC or an adjoining county is included in CAHRAs.

• If you have selected "Unknown" in Question 3, you cannot select "No" in Question 4.

• If your product's metal does not originate from CAHRAs, please select "No" in Question 3.

Inconsistency between Question 4 of Declaration and

Question 5 of Declaration

Question 4 in the Declaration sheet is "Yes" and Question 5 is "Yes".

• If your product's metal originate from CAHRAs, please select "No" in Question 5.

• If your products come from recycler / scrap suppliers, please select "No" in Question 4.

Question 4 in the Declaration sheet is "Yes" and Question 5 is "Unknown".

• If you have selected "Yes" in Question 4, you cannot select "Unknown" in Question 5 because Question 5 is a

question asking whether "All" of your products come from recycler / scrap suppliers. If your product's metal

originate from CAHRAs, please select "No" in Question 5.

Question 4 in the Declaration sheet is "Unknown" and Question 5 is "Yes".

• If you have selected "Unknown" in Question 4, please select "No" or "Unknown" in Question 5 because Question

5 cannot be declared "Yes".

• If your products come from recycler / scrap suppliers, please select "No" in Question 4.

31© 2021 Toshiba Electronic Devices & Storage Corporation

(Continued from the previous page)

(Continue to the next page)

Check ItemError Message

Inconsistency among Question 7 of Declaration and the

Smelter List

As Question 7 in the Declaration sheet is "Yes" , please fill the Smelter information in the Smelter List sheet.

Inconsistency among Question 7 of Declaration and the

Smelter List

Question 7 in the Declaration sheet is "Yes" , but you select the "Smelter not yet identified" in the Smelter List

sheet. Please fill in the Smelter information.

Inconsistency among Question 5 of Declaration and the

Smelter List(column P)

With regard to the mineral you answer as "Yes" in Question 5 in the Declaration sheet, the answer contains "No"

to the question (column P) "Does 100% of the smelter’s feedstock originate from recycled or scrap sources?" in

Smelter List sheet.

・Please select "Yes" or leave blank in the question (column P) of Smelter List sheet, if all minerals originate

from recycled or scrap sources.

・Please select "No" or "Unknown" in Question 5 in the Declaration sheet, if the minerals originate from

recycled/scrap sources and mine.

Check the Mandatory field of Smelter List Sheet In the Smelter List sheet, Metal, Smelter Look-Up and Smelter Country are required. Please describe.

Check the half-width alphanumeric of the Smelter Look-

up and Smelter Names of Smelter List

Smelter Look-up in the Smelter List sheet, please select from the drop-down or describe alphanumeric

characters.

Inconsistency between Smelter Look-up and Smelter

Names of Smelter List

Smelter Reference List in the Smelter List sheet is answered as "Smelter not yet identified", but Standard Smelter

Names or Smelter Facility Location: Country or both are not correct.

If Standard Smelter Names and Smelter Facility Location: Country are correct, please select "Smelter Not

Listed" from the pull-down Smelter Reference List.

Smelter Reference List is correct, please enter "Unknown" in Standard Smelter Names and Smelter Facility

Location: Country.

Inconsistency between Smelter Look-up and Smelter

Names of Smelter List

You have selected "Smelter Not Listed" in Smelter Look-up of the Smelter List sheet, but the other smelter

information such as Smelter Name is not filled in.

If the smelter information such as Smelter Name is unknown, please select "Smelter not yet identified" from the

drop-down of Smelter Look-up.

If the selection of Smelter Look-up "Smelter Not Listed" is correct, please fill in the smelter information such as

Smelter Name.

Inconsistency among Question 5, Question 7 of

Declaration and the Smelter List(column P)

You have answered "No" in Question 5 and "Yes" in Question 7 in the Declaration sheet, but all the answers are

"Yes" to the question (column P) "Does 100% of the smelter's feedstock originate from recycled or scrap

sources?" in Smelter List sheet.

・With regard to the mine being grounded in "No" in Question 5, please select "No" or "Unknown" or leave

blank in the question (column P) of Smelter List sheet, if the minerals originate from recycled/scrap sources and

mine.

・Please select "Yes" in Question 5 in the Declaration sheet, if all minerals originate from recycled or scrap

sources.

32© 2021 Toshiba Electronic Devices & Storage Corporation

(Continued from the previous page)

Check Item Error Message

Check the Product List A product that is not in the Request Product List is filled in the "Product or Item Number" on the "Product

List" sheet of the CMRT.

• Make sure that Report Name and Toshiba Site Name is correct.

• Delete the product that is not in the Request Product List.

Check the Product List The product List in the CMRT does not contain any product.

Check the 100% of the smelter’s feedstock originate

from recycled or scrap sources.

To the question (column P) "Does 100% of the smelter’s feedstock originate from recycled or scrap sources?"

in Smelter List sheet, please select "Yes"/"No"/"Unknown" from the drop-down or leave blank.

Inconsistency between Smelter Look-up of Declaration

and Smelter Names of Declaration

If you have not selected "Smelter Not Listed" in Smelter Look-up, You don't have to fill in the Smelter Names.

Check Mandatory field of Question E. If you have answered "Yes, using other format (describe)" in Question E in the Declaration sheet, You have to

fill Comments in Question E.

Check smelter ID Please enter the same Smelter ID Number in column A and F.

Check the "No to Question 7" Answer to Question 7(Tantalum) is "No".

Answer to Question 7(Tin) is "No".

Answer to Question 7(Gold) is "No".

Answer to Question 7(Tungsten) is "No".

Check the "No to Question 7" or "Non-CFS" Caution statement

This CMRT includes the following <Subjects to be considered>.

We appreciate it if you change as describe below

・ Question 7 of Declaration sheet: Identify 100% of the smelters

<Subjects to be considered> Sheet name: Cell Reason

・ Smelter Look-up in Smelter List: Select the CFS from the drop-down menu

<Subjects to be considered> Sheet name: Cell Smelter Name Reason

Check whether the Smelter name is listed in the drop-

down menu

It is not an option in the drop-down.

Check whether the Smelter name is listed in the drop-

down menu and the Smelter is CFS

It is an option in the drop-down menu, but it is not the CFS.

Confirm register message with warning. Either "Non-CFS" or "No to Question 7" is mentioned in the CMRT.

If you want to register this without correction, please register your CFS plan in the system by {deadline}.

Complete message despite with warning. CMRT registration has been completed. Either "Non-CFS" or "No to Question 7" is mentioned. Click the

"CFSE Registration/Check Progress" button to open an answer screen, and check/answer the questions. At the

next login, select the "CFSE Registration/Check Progress" button on an initial screen, and answer the

questions. Deadline XXXX DD YYYY.

33© 2021 Toshiba Electronic Devices & Storage Corporation

8-5-6. Limit on the number of letters

※ You can input comments of 4,000 digits in each sheet.

Declaration Sheet

Item Name Number of digits

Company Name 128

Declaration Scope or Class 128

Description of Scope 1,024

Company Unique ID 64

Company Unique ID Authority 64

Address 1,024

Contact Name 128

Email – Contact 128

Phone – Contact 64

Authorizer 128

Title - Authorizer 128

Email - Authorizer 128

Phone - Authorizer 64

Effective Date 32

34© 2021 Toshiba Electronic Devices & Storage Corporation

Smelter List Sheet

Item Name Number of digits

Smelter Identification Number Input Column 9

Metal 24

Smelter Look-up 256

Smelter Name 256

Smelter Country 128

Smelter Identification 9

Source of Smelter Identification Number 10

Smelter Street 1,024

Smelter City 1,024

Smelter Facility Location: State / Province 1,024

Smelter Contact Name 1,024

Smelter Contact Email 1,024

Proposed next steps 1,024

Name of Mine(s) or if recycled or scrap sourced, enter "recycled" or "scrap" 1,024

Location (Country) of Mine(s) or if recycled or scrap sourced, enter "recycled" or "scrap" 4,000

Does 100% of the smelter’s feedstock originate from recycled or scrap sources? 7

Product List Sheet

Item Name Number of digits

Manufacturer’s Product Number 512

Manufacturer’s Product Name 4,000

8-5-6. Limit on the number of letters

35© 2021 Toshiba Electronic Devices & Storage Corporation

Operation Flow of Congo Conflict Minerals System

7. Register Reply Date

3. Before Using System

3-1. Submit an application for system use

3-2. Receive ID & temporary password

3-3. Change the temporary password to formal5. Register User Information

5-1. Select user information

5-2. User authority of Congo Conflict Minerals

5-3. Register user information

6. Congo Conflict Minerals System

6-1. Select Congo Conflict Minerals System

6-2. Congo Conflict Minerals System Menu

8. Register Report

8-1. Select Report Name/Site Name

8-2. Select Report

8-3. Check Report

8-4. Register when no errors occur

8-5. Re-entry when errors occur

Select from Menu

4. Login to Supplier Portal

9. Check Progress

9-1. Search Progress of Registration

of each Product

9-2. Search Conditions regarding

Display Registered Report

9-3. Display items regarding Display

Registered Report

9-4. Download of registered Report

10. CFSE Registration / Check Progress

10-1. Search CFSE Answer /CFSE Planned Date

10-2. Register CFSE Answer /CFSE Planned Date

36© 2021 Toshiba Electronic Devices & Storage Corporation

9. Check Progress

9-1. Search Progress of Registration of each Product

You can check the Reply Date and the progress of its registration depending on Search Conditions.

Downloaded file Example

① Select the search conditions, referring to the page “9-2. Search

Conditions regarding Display Registered Report”.

② Click here, and you can search for the products depending on the

conditions you select at ①.

③ The list of designated products is displayed.

④ Click here, and you can download the list depending on the

conditions you select at ①.

※As for the display items, refer to “9-3. Display Items regarding

Display Registered Report ”

*By every 50000, products are displayed in the next sheet.

37© 2021 Toshiba Electronic Devices & Storage Corporation

Search Conditions Description

Report Name Select the survey names you want, then the list of designated products is displayed.

If you select blank, all survey names are displayed

Product or Item Number Enter the product or item number, then the list of designated products is displayed.

If you enter a part of letter or number of product or item number, a product

containing this letter or number is displayed.

Reply Date Select any from the Reply Date box: “Y“ or “N” or blank,

then the list of products relevant to the selection is displayed.

If you select blank, the list of all products is displayed.

Registered Report Select any from the Registered Report box: “Y“ or “N” or blank,

then the list of products relevant to the selection is displayed.

If you select blank, the list of all products is displayed.

Toshiba Site Name Select any from the Toshiba site name box, then the list of products relevant to its

site is displayed.

If you select blank, the list of all products is displayed.

CMRT File ID Of the products surveyed, only products that match the CMRT File ID that you

specify is displayed in the list.

You can specify more than one CMRT File ID if separated by commas.

9-2. Search Conditions regarding Display Registered Report

38© 2021 Toshiba Electronic Devices & Storage Corporation

Items Description

Report Name Survey name is displayed.

TOSHIBA Site Name Name of Toshiba site, where the request is registered, is displayed.

Product or Item Number Product or Item Number is displayed.

Request Date Date of transmitting request is displayed.

Reply Date Scheduled reply date is displayed.

User ID(Register of Reply Date) User’s ID who register reply date schedule is displayed.

User Name(Register of Reply Date) User’s Name who register reply date schedule is displayed.

Report Registration Date Report registration date is displayed.

User ID(Register of Report) User’s ID who register report is displayed.

User Name(Register of Report) User’s Name who register report is displayed.

CMRT File ID CMRT File ID automatically provided by TOSHIBA is displayed

9-3. Display items regarding Display Registered Report

The following items are displayed.

39© 2021 Toshiba Electronic Devices & Storage Corporation

9-4. Download of registered Report

You can download the registered CMRT and check the details.

① Select the search condition.

② Click the "Search" button, and the

designated products that meet the search

condition are displayed.

③ Select one line.

④ Click the “Report Download" button, then

CMRT of the selected products is displayed

If you have not registered CMRT, an error

message “Report file does not exist" is

displayed.Downloaded file Example

40© 2021 Toshiba Electronic Devices & Storage Corporation

Operation Flow of Congo Conflict Minerals System

7. Register Reply Date

3. Before Using System

3-1. Submit an application for system use

3-2. Receive ID & temporary password

3-3. Change the temporary password to formal5. Register User Information

5-1. Select user information

5-2. User authority of Congo Conflict Minerals

5-3. Register user information

6. Congo Conflict Minerals System

6-1. Select Congo Conflict Minerals System

6-2. Congo Conflict Minerals System Menu

8. Register Report

8-1. Select Report Name/Site Name

8-2. Select Report

8-3. Check Report

8-4. Register when no errors occur

8-5. Re-entry when errors occur

Select from Menu

4. Login to Supplier Portal

9. Check Progress

9-1. Search Progress of Registration

of each Product

9-2. Search Conditions regarding

Display Registered Report

9-3. Display items regarding Display

Registered Report

9-4. Download of registered Report

10. CFSE Registration / Check Progress

10-1. Search CFSE Answer /CFSE Planned Date

10-2. Register CFSE Answer /CFSE Planned Date

41© 2021 Toshiba Electronic Devices & Storage Corporation

10.CFSE Registration / Check Progress10-1. Search CFSE Answer /CFSE Planned Date

10-1-1. Search on Screen

You have two ways to go to the screen “CFSE Registration/Check Progress”

1)If you register CMRT while the Caution Statement is displayed, the CFSE

status relating the file ID of answered CMRT is displayed on an initial screen.

Refer to 8-5-3 CMRT Registration while Caution Statement is displayed.

2)If you select the “CFSE Registration/Check Progress” button.

You can check the contents of “CFSE Answer”.

① If you want to see the CFSE of smelter, click the “Smelter”

radio button . If you want to see the CFSE of Question 7,

click the “Question 7” radio button.

Number of Unanswered Questions: The number of

unanswered “CFSE Answer”.

Total Number: The number of answered and

unanswered “CFSE Answer” .

② If you want to add a condition to specify what you are

searching for, click here and select what you need.

Click the "Search" button if you don’t add the conditions.

42© 2021 Toshiba Electronic Devices & Storage Corporation

10-1-1. Search on Screen(Continued from the previous page)

3

①If you click the “Search” button, the “CFSE Answer Description”

opens.

②The numbers below are displayed after searching

Number of Unanswered Questions: The number of

unanswered “CFSE Answer”

Total Number: The number of answered and unanswered

“CFSE Answer”

③The search result list is displayed.

You can switch an ascending or descending order by clicking

on the item name/(▼▲).

43© 2021 Toshiba Electronic Devices & Storage Corporation

10-1-2. Download

You can download the data you have searched at 10-1-1..

① If you click the “Download “ button after the data search,

the search results are downloaded in an excel file.

As for the contents of the file, refer to the following page.

10-1-4 to 5 “Download Items”

Example:

Download File

44© 2021 Toshiba Electronic Devices & Storage Corporation

Search Conditions Description

Survey NameSelect the Survey Name you want, then the list of CFSE Answer is displayed.

If you select blank, all survey names are displayed

CMRT File IDEnter the CMRT File ID, then the list of CFSE Answer is displayed.

You can specify more than one CMRT File ID if separated by commas.

CFSE AnswerSelect the CFSE Answer you want, then the list of CFSE Answer is displayed.

If you select blank, all CFSE Answer are displayed.

CFSE Planned Date

Enter the CFSE Planned Date in both “FROM” and “TO” field(if you want to specify the date) or

only one of the fields, and then the list of CFSE Answer is displayed.

Enter in the "YYYYMMDD" format or "YYYY / MM / DD" format.

Research GroupSelect the Research Group you want, then the list of CFSE Answer is displayed.

If you select blank, all CFSE Answer are displayed.

Deadline

Enter the Deadline in both “FROM” and “TO” field(if you want to specify the date) or only one

of the fields, and then the list of CFSE Answer is displayed.

Enter in the "YYYYMMDD" format or "YYYY / MM / DD" format.

StatusSelect the Status you want, then the list of CFSE Answer is displayed.

If you select blank, all CFSE Answer are displayed.

Search conditions are the following.

10-1-3. Search conditions of download

45© 2021 Toshiba Electronic Devices & Storage Corporation

Items Description

Number of Row Number of Row is downloaded, indicated by the serial numbers automatically.

Research Group Research Group is downloaded.

CFSE Answer CFSE Answer is downloaded.

Planned Date Planned Dateis downloaded.

Metal Name(3TG) Metal Name(3TG) is downloaded.

Smelter Name Smelter Name is downloaded.

Smelter Identification Smelter Identification is downloaded.

Survey Name Survey Name is downloaded.

CMRT File ID CMRT File ID is downloaded.

Smelter SEQ Smelter SEQ is downloaded.

Smelter Name (Toshiba's Assumption) Smelter Name (Toshiba's Assumption) is downloaded.

Smelter Identification Number (Toshiba's

Assumption)Smelter Identification Number (Toshiba's Assumption) is downloaded.

Previous CFSE Answer Previous CFSE Answer is downloaded.

Previous CFSE Planned Date Previous CFSE Planned Date is downloaded.

Deadline Deadline is downloaded.

The following items will be downloaded .

10-1-4. Download Items (Smelter)

46© 2021 Toshiba Electronic Devices & Storage Corporation

Items Description

Request Date Request Date is downloaded.

Follow-up Date Follow-up Date is downloaded.

Answer Date Answer Date is downloaded.

Answerer Answerer is downloaded.

Answerer's Email Address Answerer's Email Address is downloaded.

Supplier Code Supplier Code is downloaded.

Supplier Name Supplier Name is downloaded.

Answer Status Either Answered or Unanswered is downloaded.

10-1-4. Download Items (Smelter)(Continued from the previous page)

47© 2021 Toshiba Electronic Devices & Storage Corporation

The following items will be downloaded .

10-1-5. Download Items (Question 7)

Items Description

Number of Row Number of Row is downloaded, indicated by the serial numbers automatically.

Research Group Research Group is downloaded.

CFSE Answer CFSE Answer is downloaded.

Planned Date Planned Date is downloaded.

Metal Name(3TG) Metal Name(3TG) is downloaded.

Answer to Declaration Question 7 Answer to Declaration Question 7 is downloaded.

Survey Name Survey Name is downloaded.

CMRT File ID CMRT File ID is downloaded.

Previous CFSE Answer Previous CFSE Answer is downloaded.

Previous CFSE Planned Date Previous CFSE Planned Date is downloaded.

Deadline Deadline is downloaded.

48© 2021 Toshiba Electronic Devices & Storage Corporation

10-1-5. Download Items (Question 7)(Continued from the previous page)

Items Description

Request Date Request Date is downloaded.

Follow-up Date Follow-up Date is downloaded.

Answer Date Answer Date is downloaded.

Answerer Answerer is downloaded.

Answerer's Email Address Answerer's Email Address is downloaded.

Supplier Code Supplier Code is downloaded.

Supplier Name Supplier Name is downloaded.

Answer Status Either Answered or Unanswered is downloaded.

49© 2021 Toshiba Electronic Devices & Storage Corporation

10-2. Register CFSE Answer /CFSE Planned Date You have two ways to register the “CFSE Answer /CFSE Planned Date”.

Use one of two ways.

1)Direct Entry from WEB: Enter the answer on the screen

2)File Upload: Correct the file that you downloaded in EXCEL, and then upload

10-2-1. Direct Entry form WEB

① Click the "CFSE Answer" column, and select the "CFSE Answer".

In the case of smelter X. CFSE is completed

Y. CFSE will be completed by the planned date

In the case of Question 7 A. All of the smelters have been identified, and CFSE is completed

B. All of the smelters will be identified, and CFSE will be completed by the planned date

② Click the "CFSE Planned Date" column, and select the "CFSE Planned Date".

Default date is automatically displayed if you click the entry field at the first time. You can clear the date if you click the

“ד button.

③ Be sure to click the “Register” button to register the Report when the “CFSE Answer” is completed.

50© 2021 Toshiba Electronic Devices & Storage Corporation

10-2-2. File Upload

① Click the "Upload" button and select an upload file.

②The numbers of Input, Upload and Error are displayed.

Correct the errors.

As for the check items, see the below.

10-2-3. Check items for correction and uploaded errors (Smelter)

10-2-4. Check items for correction and uploaded errors(Question 7)

③Be sure to click the “Registration” button to complete the registration.

3

51© 2021 Toshiba Electronic Devices & Storage Corporation

ItemsNeed to

AnswerReasons of Error

CFSE Answer ○ Error if you enter a item other than listed in the pull-down menu.

Planned Date ○

Error if you enter a value other than the date.

Error if you enter the date in the past.

Error if "CFSE Answer" is X and "Planned Date" is not blank.

Error if "CFSE Answer" is Y and "Planned Date" is blank.

Smelter SEQ × (Please leave unchanged)

10-2-3. Check items for correction and uploaded errors (Smelter)

Errors are as follows.

52© 2021 Toshiba Electronic Devices & Storage Corporation

10-2-4. Check items for correction and uploaded errors(Question 7)

Errors are as follows.

ItemsNeed to

AnswerReasons of Error

CFSE Answer ○ Error if you enter a item other than listed in the pull-down menu.

Planned Date ○

Error if you enter a value other than the date.

Error if you enter the date in the past.

Error if "CFSE Answer" is X and "Planned Date" is not blank.

Error if "CFSE Answer" is Y and "Planned Date" is blank.

53© 2021 Toshiba Electronic Devices & Storage Corporation

Display content

Number of Input

Number of Upload

Number of Errors/ Details of Errors

Display content

Number of Input

Number of Registration

Number of Errors/ Details of Errors

Number of Unanswered

10-2-5. Messages displayed at “CFSE” Registration

Two messages are displayed depending on which way you use for

registration, Direct Entry from WEB or File Upload.

If you register the “CFSE” by the way of Direct Entry from WEB

If you register the “CFSE” by the way of File Upload and click the “Upload” button

If you register the “CFSE” by the way File Upload and click the “Registration”

button after clicking the “Upload” button

54© 2021 Toshiba Electronic Devices & Storage Corporation

11.System Environment

12.Inquiry

Our System applies to Microsoft Internet Explorer Ver.11.

Operation by version prior to Ver.11 cannot be guaranteed.

If you have any questions about Congo Conflict Mineral System,

Please contact us

1. General Inquiry about Conflict Minerals

Toshiba sites where you deliver the parts and materials.

2. System Operation

TOSHIBA ELECTRONIC DEVICES & STORAGE CORPORATION

Procurement Information System Help Desk

E-Mail Address: [email protected]

55© 2021 Toshiba Electronic Devices & Storage Corporation

Thank you