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HealthLINK@Hopkins HealthLINK@Hopkins For Providers Presented by: 06/27/22 Presented by: Johns Hopkins HealthCare LLC Operations Training & Development

For Providers Presented by: 9/20/2015 Presented by: Johns Hopkins HealthCare LLCOperations Training & Development

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Page 1: For Providers Presented by: 9/20/2015 Presented by: Johns Hopkins HealthCare LLCOperations Training & Development

HealthLINK@HopkinsHealthLINK@Hopkins

For Providers

Presented by: 04/19/23Presented by: Johns Hopkins HealthCare LLC Operations Training & Development

Page 2: For Providers Presented by: 9/20/2015 Presented by: Johns Hopkins HealthCare LLCOperations Training & Development

04/19/2304/19/23

Welcome to HealthLink@Hopkins

• Helps Healthcare providers save time, reduce costs and improve patient satisfaction

• Ensures secure online transactions and maintaining the confidentiality of patient’s medical information.

• Provides fast, accurate, efficient services 24 hours a day, 7 days a week

• A FREE service

Page 3: For Providers Presented by: 9/20/2015 Presented by: Johns Hopkins HealthCare LLCOperations Training & Development

04/19/2304/19/23

Registering for HealthLINK@Hopkins

To access HealthLINK@Hopkins go to www.jhhc.com

First time users will click on the “need to register” link

Page 4: For Providers Presented by: 9/20/2015 Presented by: Johns Hopkins HealthCare LLCOperations Training & Development

04/19/2304/19/23

Office Management Menu - Eligibility

Eligibility provides the current eligibility, COB and benefit information. The Schedule of Benefits (SOB) is accessed via the Benefits Document link.

By pressing Select at the bottom of the page, the member will be added to the Current Patient list.

Page 5: For Providers Presented by: 9/20/2015 Presented by: Johns Hopkins HealthCare LLCOperations Training & Development

04/19/2304/19/23

Office Management Menu - Claims

Claims allows the provider to check claim status, view Remittance Advice and Add Claims. Select Detail to view the claim information.

Page 6: For Providers Presented by: 9/20/2015 Presented by: Johns Hopkins HealthCare LLCOperations Training & Development

04/19/2304/19/23

Office Management Menu – Remittance Advice

Remittance Advice can be searched by provider, member, claim number or check date.

Page 7: For Providers Presented by: 9/20/2015 Presented by: Johns Hopkins HealthCare LLCOperations Training & Development

04/19/2304/19/23

Office Management Menu – Add Claim

To add a claim select the Add Claim tab and select member. Once member is selected the Professional Services screen will appear. All fields with a blue bullet are required fields.

Select Add Services to enter CPT codes.

*At this time providers can only submit outpatient OT, PT, ST and Office Visits.*

Page 8: For Providers Presented by: 9/20/2015 Presented by: Johns Hopkins HealthCare LLCOperations Training & Development

04/19/2304/19/23

Office Management Menu – Referrals/Auths

Providers can review and submit outpatient Referral/Authorization request.

Page 9: For Providers Presented by: 9/20/2015 Presented by: Johns Hopkins HealthCare LLCOperations Training & Development

04/19/2304/19/23

Office Management Menu – Referrals/Auths Continued

Page 10: For Providers Presented by: 9/20/2015 Presented by: Johns Hopkins HealthCare LLCOperations Training & Development

04/19/23

Reports Member Roster & Provider Reports

Users can print and generate a Member Roster or Provider Reports

Page 11: For Providers Presented by: 9/20/2015 Presented by: Johns Hopkins HealthCare LLCOperations Training & Development

04/19/2304/19/23

System Administration

Systems Administration allows you to view the roles for office staff and add additional users.