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Investor Presentation For personal use only

For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

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Page 1: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

Investor Presentation

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Page 2: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

This presentation is not a prospectus nor an offer for securities in any jurisdiction nor a securities recommendation. The information in this

presentation is an overview and does not contain all information necessary for investment decisions. In making investment decisions in

connection with any acquisition of securities, investors should rely on their own examination of the assets and consult their own legal,

business and/or financial advisers.

The information contained in this presentation has been prepared in good faith by Cre8tek Ltd, however no representation or warranty

expressed or implied is made as to the accuracy, correctness, completeness or adequacy of any statements, estimates, opinions or other

information contained in this presentation.

To the maximum extent permitted by law, Cre8tek Ltd, its directors, officers, employees and agents disclaim liability for any loss or damage

which may be suffered by any person through the use or reliance on anything contained in or omitted in this presentation.

Certain information in this presentation refers to the intentions of Cre8tek Ltd, but these are not intended to be forecasts, forward looking

statements or statements about future matters for the purposes of the corporations act or any other applicable law. The occurrence of

events in the future are subject to risks, uncertainties and other factors that may cause Cre8tek Ltd’s actual results, performance or

achievements to differ from those referred to in this presentation. Accordingly, Cre8tek Ltd, its directors, officers, employees and agents do

not give any assurance or guarantee that the occurrence of the events referred to in the presentation will actually occur as contemplated.

DISCLAIMER

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Page 3: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

THE PROBLEM

Consumers still have difficulty purchasing complex products online, resulting in these low

sales conversation rates

The first generation of chat bots and online customer experience platforms have failed to deliver tangible results for businesses

Average quote-to-sales conversion rate in the American insurance industry is between 15 and 20% for call centres, but falls dramatically to 1% to 3% online

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Page 4: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

Flamingo is an Australian-born, ASX listed company, who’s primary market is the US financial service sector. Flamingo has developed a Cognitive Virtual Assistant (CVA) called ‘Rosie’ designed to guide customers from page view to purchase.

Flamingo can be used by banks, insurance and investment companies to solve the problem of low online sales conversion rates and poor customer retention.

Flamingo fuses web-chat, web-forms and machine learning to guide customers through complex decision making into quotation and payment. The platform is also used to on-board, renew and service customers.

INTRODUCING FLAMINGO

GUIDED CUSTOMER EXPERIENCE

Promotional VideoFor

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Page 5: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

1% increase in conversion rate leads to an average of $3M in additional revenue for one

business line – Box this shit out

VALUE PROPOSITION

Higher Conversion Rates:Complex or configurable financial products are much easier to buy if customers are guided through the process, resulting in a higher conversion rate

Reduced Customer Churn:Customers purchase the right product for their needs, which leads to less customers churning

Increased efficienciesJourneys are able to be automated, meaning that employees are required less often or not at all. This reduces staffing costs, reducing acquisition costs

20% INCREASEIN CONVERSION

30% REDUCTION IN CHURN

30% REDUCTIONIN IN-BOUND CALLSF

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Page 6: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

UNIQUE DATA SCIENCE

Flamingo has developed unique IP in the areas ofConversational Commerce and the creation of theCognitive Virtual Assistant, Rosie, as well as thecustomer journeying platform, Journey Assist.

Chief Data Scientist, Dr Jack Elliott, and Data Scientist,Dr Han Xu, are international experts in the field ofMachine Learning, Natural Language Processing andChatBot algorithms.

Flamingo’s difference to competitors is the capabilityof Rosie to both converse with customers and guidethem through complex product purchasing or otherenquiries.

With each completed interaction, Flamingo

intelligently learns more about how customers and

employees interact

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Page 7: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

SOLID CLIENT BASE

• Flamingo’s Commercial team and solutions architected team is based out of New York and the technology development and data science team are based in Sydney.

• Flamingo, originally conceived in Australia, entered the marketplace in mid-2014 and secured National Australia Bank (NAB) as a foundation pilot partner, helping NAB on-board small to medium business customers.

• In January 2015 Flamingo secured their first US based client, Fortune 100 company National Wide.

• Successful paid trials with Prime Financial, Quay Credit Union and New York Daily Gazette, with a strong sales pipeline in place.F

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Page 8: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

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MARKET VALIDATION - NATIONWIDE

NATIONWIDE (USA)In May 2016 Flamingo signed a Master Services Agreement withNationwide Insurance, a Fortune 100 company.

Flamingo is currently working on the implementation of anIntelligent Guided Selling Platform for Nationwide for a first-to-market Retirement product, due to go-live in February 2017.

This program is regarded by Nationwide as one of the mostsignificant innovations in product and customer interactionplatform ever undertaken by the company.

• Flamingo has previously conducted 4x implementationsacross multiple lines of business. With results including;• Improved customer retention by 17%• Renewals increased to 90%• Net Promoter Score (customer advocacy) up 30 points

“We want to run all our new customers

through Flamingo” –Head of Digital,

Nationwide

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Page 9: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

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MARKET VALIDATION –NEW PAID TRIAL

LEADING GLOBAL INSURANCE GROUP (USA)

An additional leading US based property and casualtyinsurance company has signed a Proof of Technologycontract with Flamingo.

The paid trial is to evaluate the applicability of usingArtificial Intelligence and Chat-Bot technology more broadlyacross the enterprise.

The purpose of this trial, which is likely to run for sixmonths, is for the client to assess the Flamingo IntelligentGuided Selling Platform to concierge customers through thepurchase of one of their insurance policy offerings online.F

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Page 10: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

STRONG PIPELINE

NORTH AMERICA• US market remains a key focus• Substantial sales pipeline with Fortune 100 companies• Significant efforts to convert these opportunities• Insurance companies remain the priority• Direct to business model

AUSTRALIA • Strong interest in the Flamingo platform• Sales pipeline building

ASIA• Working on marketing programs in Asia Pacific• Strong focus on Asia in early 2017• Exploring channel partnership relationships

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Page 11: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

INITIAL TARGET MARKETS

INSURANCE

FINANCIAL SERVICESDigital sales in Financials Services is expected to increase 300% over the next 5 years

Insurance market alone is worth US$17.7 Billion

HEALTH INSURANCE

HEALTH CARE + OTHERS

CURRENT FOCUS

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Page 12: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

HOW WE ONBOARD CLIENTS

PROOF OF CONCEPT OR TRIAL

PAID TRIAL

MONTHLY SUBSCRIPTION

MONTHY FEES

PERFORMANCE FEES FOR

SUCCESSFUL TRANSACTIONS

REV SHARE

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Page 13: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

Automation

Customer

Analytics Chat

COMPETITIVE LANDSCAPE

Our Competitive Advantage:

1. Focus on online sales conversion2. Light touch step into Artificial Intelligence3. Price competitive 4. Human Assisted Virtual Assistant option (HAVA)5. Unique IP in Conversational Commerce6. High level of customer and data security capability

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Page 14: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

CATHIE REID

Chairperson

Co-Founder, Owner & Managing Partner, Epic

Pharmacy Group, leading healthcare provider

with revenue approaching $400M.

Awarded the 2011 National Business Owner of

the Year, Telstra Business

Women Awards.

Named in 2013 as one to the Top 100

Australian Women of Influence.

Entrepreneur, Angel Investor, Health/

Technology Blogger & Early Adopter.

Mr Ismail is an experienced corporate advisor who

specialises in the restructure and recapitalisation

of a wide range of ASX listed companies.

Founder and operator of Otsana Capital,

specialising in mergers and acquisitions and

capital raisings.

Mr Hardcastle is an experienced corporate

lawyer specialising in corporate, commercial

and securities law with extensive international

legal experience.

He is the principal of Bellanhouse Legal which

predominantly advises on equity capital

markets, re-compliance transactions and

takeovers.

Non-Executive DirectorDR CATRIONA WALLACE

Multi-Award winning, recognized business

leader.

Well published author with a PhD in

Organizational Behavior – statistically

trained.

Top-5 global CX expert

Springboard Alumni

Founder and now major shareholder of three

successful businesses (excluding Flamingo),

including the multi-Award winning firm, Fifth

Quadrant.

FALDI ISMAIL

Founder & CEO

BRYN HARDCASTLE

Non-Executive Director

THE TEAM

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Page 15: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

JOE WALLER DR JACK ELLIOTT

Chief Technology Officer Chief Data Scientist

Former Technology Strategist and Chief-of-Staff of Betfair, the

world’s biggest sports trading platform.

Played a key role in growing the company from a UK technology

startup into the world’s largest internet betting exchange.

Ran the product and platform teams that built and scaled the

exchange to annual revenues of over $700 million, matching over

30,000 trades a minute (more than all of Europe’s stock

exchanges combined).

Published expert in & Internationally academically recognized for

large-scale, natural language processing and linguistics with key

contributions in a number of fields.

Software engineering career spanning over 15 years and three

continents across the banking & financial sectors.

Leveraging academic expertise to drive the deployment of text

processing algorithms on a massive scale to provide intelligent,

native insight on the Flamingo platform.

WORLD CLASS DEVELOPMENT TEAM

DR HAN XU

Data ScientistPHD in Machine Learning and Natural Language

Processing (NLP). Before joining Flamingo Dr Han Xu was

a Data Scientist working on the research and development

of Macquarie’s pioneering fee-for-service robo-adviser

platform, OwnerAdvisory.

Han was also responsible for the development and

maintaining Macquarie’s NLP-enabled virtual agent Jess,

as the first-line customer service representatives that

gathers, recognises and categorises customer inquiries

and feedback, and provides appropriate responses.

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Page 16: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

INDUSTRY ACKNOWLEDGMENTS

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Page 17: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

Significant first mover advantage in the online financial services space with a proven track record since founding in 2013

Initial US$17.7 billion market opportunity in Financial Services and significant investment going into Artificial Intelligence.

Paid customers include major companies such as Nationwide Insurance, Prime Financial, NY Daily Gazette and Quay Credit Union, with a strong sales pipeline in place.

Extensive news flow and aggressive product development roadmap over the next 12-18 months

Scalable technology platform that solves significant business problems related to customer sales, retention and engagement

INVESTOR HIGHLIGHTS

World class team in category expertize, technology, data science and business development

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Page 18: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

Share Price $0.058

FLAMINGO PERFORMANCE SHARES

• Class A Performance Shares ~93mexecute a master services agreement (MSA) and complete a security audit with a substantial US corporation and either:

• MSA remains valid, binding and enforceable for at least 12 months after its execution; or

• the Flamingo Platform is applied in another business vertical of the US corporation outside any business unit where the technology is being trialled.

• Class B Performance Shares ~93m$13 million in revenue in a 12 month period within 36 months of completion;

• Class C performance ~93m$28 million in revenue in a 12 month period within 36 months of completion.

Performance Rights ~30m shares• exercisable in 3 equal tranches upon achieving 10 dayVWAP’s of 3, 4 and 5 cents. Escrowed until 5 February 2018.

Cash$3m

Performance Shares

~ 279m shares

192m escrowed for 24 months from re-listing.

87m escrowed until 3 Nov 2017

Options

• 25m @2c, Exp 4 Nov 19

• 50m @3c, Exp 5 Feb 19

• ~6m @2.9c, Exp 5 years from date of issue.

Enterprise Value $31m

Market Cap~$34m

Performance Rights

~30m shares escrowed until 5 Feb

2018.

CAPITAL STRUCTURE | ASX CODE: CR8

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Page 19: For personal use only - ASX2016/11/30  · large-scale, natural language processing and linguistics with key contributions in a number of fields. Software engineering career spanning

THANK YOU

Sydney:

Level 2, 50 Bridge Street, Sydney, NSW 2000

Dr. Catriona Wallace

Founder - CEO

[email protected]

+1 (213) 261 8022

Michael Wills

Analyst, Investor & Media Relations

[email protected]

+61 468 385 208

New York:

252 W 28th Street, Suite 1059, NY, 1001

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