Upload
toby-obrien
View
212
Download
0
Embed Size (px)
Citation preview
FOR INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC 1
Cara Peck
Wells Fargo Funds Management EVP & Head of Retail Distribution
FOR INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC 2
Generations of Opportunity
Why Do Their Differences Matter?
FOR INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC 3
Traditionalists
High-touch customer service, relevance, and respect
Be simple, but not insulting
Use images or photos that resemble them
Acknowledge their wisdom in life
Keep others in the picture
Be active in the community
FOR INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC 4
Boomers
Face-to-face contact preferred for Older Boomers
Reach Younger Boomers in social networks and online communities
Use story-telling techniques to relate to their experiences
Increasing reliance on the Web to gather information
Educate them about retirement planning because Boomers view Social Security as a main source of funds.
FOR INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC 5
Generation X
Source: Gen-X Professionals, Financial Services, and the Web, Celent Communications,
Area of Greatest Focus for Wealth Management Services
25-34
35-44
45-54
55-6465-74
75-84
84+
AGE
AV
ER
AG
E A
SS
ET
LE
VE
L
High Opportunity,
Low Competition
The Future Mass Affluent
Great Xpectations for this Generation
FOR INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC 6
Generation X
6%
36%
47%
6% 5%
11%
39%
17%
32%
2%
13%
23%21%
33%
9%
0%
10%
20%
30%
40%
50%
In Person Phone Web Email Live Online Chat
First Second Third
Source: Gen-X Professionals, Financial Services, and the Web, Celent Communications.
Web Is Key
FOR INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC 7
Why Target the Millennials
Source: Gen Y Acquisition Strategies: How to Woo, Win, and Keep Them, Javelin Strategy & Research, February 2009.
$2.77
$3.39$3.25$3.51
$1.43
$2.28
$0.00
$1.00
$2.00
$3.00
$4.00
2008 2013 2018
Gen Y Incomes Will Outpace Boomers’ by 2018
To
tal
An
nu
al I
nco
me
(in
tri
llio
ns)
Millennials
Baby Boomers
FOR INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC 8
How to Target the Millennials
4
5
6
9
10
10
17
18
24
33
49
0 10 20 30 40 50
Source: Developing Financial Relationships with Generation Y, Synergistics Research, October 2008.
Parent/relatives
Friends/coworkers
Financial rep
Financial planner
Search engine
Broker
Accountant
Online source
Online chat
Insurance agent
Attorney
Potential Sources of Financial Advice
They spend the most time online. Focus on Internet channels to reach this group.
Saving for the future and understanding investments are the top two financial topics that interest Millennials.
Engage parents and friends of Millennials, as they often turn to these two groups for financial advice.
FOR INSTITUTIONAL INVESTOR USE ONLY - NOT FOR USE WITH THE PUBLIC 9
Disclosure Statements
Carefully consider a fund's investment objectives, risks, charges, and expenses
before investing. For a current prospectus, containing this and other information,
call 1-888-877-9275 or visit www.wellsfargo.com/advantagefunds. Read it
carefully before investing.
Wells Fargo Funds Management, LLC, a wholly owned subsidiary of Wells Fargo
& Company, provides investment advisory and administrative services for Wells
Fargo Advantage Funds®. Other affiliates of Wells Fargo & Company provide
subadvisory and other services for the Funds. The Funds are distributed by Wells
Fargo Funds Distributor, LLC, Member FINRA/SIPC, an affiliate of Wells Fargo
& Company. 117215 07-09