FOR CHANGE - Keystone Human Services · for the KHS Statement of Program Philosophy for each employee required within the first year of employment. ... It is a philosophy and an approach

FOR CHANGE2017 SCHEDULE OF EVENTS

There is always so much to do. In an extremely hectic world where we are pulledin so many directions, sitting down for a conversation can feel like a luxury we can’t afford. However, the reality is that taking time for conversation and reflection on the work we do is of critical importance. The simple act of spending time with someone else and engaging in a meaningful conversation will often spark ideas that results in innovative change.

When we ask the difficult questions surrounding the work of supporting vulnerable people in our society we are creating the conditions necessary for positive social change. Who are the people and what are their needs? What effect are services having on them? What is my role in serving others? Are there support systems in place which would better serve people in need?

The work we do does not simply involve solving the array of difficult problems facing us on a daily basis. It also means working together to assist people in having rich, full lives. The reality of people’s lives and the desire to continuously change them for the better requires us to truly engage with each other. Living a full life does not occur in a bubble and does not happen without the support of others.

It requires a rich, vibrant network of people sharing their lives together and moving forward in a positive direction. It requires the expertise, passion, knowledge and insights from a multitude of people to get the process started. The conversations we make time for help us foster and sustain the passion within us and are integral to the positive change we want to see in people’s lives.

These conversations happen every day during the workshops, study groups and retreats at The Keystone Institute. Getting a group of passionate people together to discuss what really matters in the lives of those we serve naturally elicits a great deal of excitement. From this energy - rich environment the discussions occurring bring forth a wellspring of ideas, which are incredibly inspiring to see unfold.

However, these experiences need not be confined to the workshop experience. Make a commitment this year to engage in conversations that have the potential to change the lives of other people. Contact a colleague and schedule a time to talk. Write down your ideas. Tell us about them. Work together and inspire one another to achieve meaningful change and innovation. You may be just one conversation away from an idea that can profoundly change the lives of others.

“You may be just one

conversation away from an idea that can

profoundly change

the lives of others.”

Pamela Seetoo, Associate Director [email protected]

Pam has worked to assist people to live rich, full community lives for over 25 years. Over the course of her life’s work, she has assisted people to leave institutions and establish themselves in their communities, supported children and families within foster care and host home programs, provid-ed service leadership and focused on values-based education and facilitation. Since 2005, Pam has directed her work toward educating others about the effects of social devaluation of vulnerable

populations. She facilitates many presentations at a variety of SRV and related workshops, leads small group learning and has been a team leader at PASSING events. She develops and organizes an extraordinary employee development program for the Keystone Institute and serves as a mentor and role model to many others. She has a strong interest in preserving and safeguarding the personal histories of vulnerable people and has developed workshops around this topic. Pam has been accredited as an SRV teacher by the North American Social Role Valorization Council.

Matthew Nguyen [email protected]

Matt joined the Keystone Institute in 2016. As our newest team member, he brings over 17 years’ experience supporting people with intellectual disabilities, developing services for individual people and successfully managing individualized programs and services. He began studying and using Social Role Valorization during his early years working at Keystone, and has worked to implement the ideas in the lives of people he has supported. Matt is committed

to leading by example and has used his organizational leadership experience to influence others to learn about and apply the ideas of SRV. He believes that engaging in personal human services enriches service workers, leaders and the vulnerable people they serve.

Follow our Keystone Institute Blog · onbeingofservice.wordpress.com

“The simple act of spending time with someone else and engaging in a

meaningful conversation will often spark ideas that result in innovative change.”

Elizabeth Neuville, Executive Director [email protected]

Betsy has served as Executive Director of The Keystone Institute for well over a decade. She has over 25 years’ experience within Keystone as a human service worker, administrator, agency director, evaluator, educator and personal advocate. She has extensive experi-ence designing and developing supports for very vulnerable people and has developed regionally recognized leadership teams, meaningful quality measurements and extraordinary employee development programs.

She served for many years as the Executive Director of Keystone Human Services of Lancaster, where she designed and directed supports for adults and children experiencing developmental disabilities and/or mental disorders. During this time, she assisted over 200 people in leaving institutions and establishing themselves as valued and contributing members of their communities. She has been deeply involved with the closure of several large institutions in the US and abroad and established the use of person-centered processes to assist people in realizing a full, rich community life. Betsy has worked extensively with the ideas of Normalization and Social Role Valorization and provides a great deal of training and consultation nationally and internationally. She has worked in de-institutionalization and community-based service development projects in many places, with an emphasis on Eastern Europe and current intensive work in India. Betsy is accredited by the North American Social Role Valorization Council as a trainer of SRV.

JANUARY 24 · SRV STUDY GROUP: Modern Gadgets for Modern Times10am–12pm · Keystone Institute · 3700 Vartan Way, Harrisburg, PA · 2nd Floor Education Room

Keeping up with the dizzying array of new technologies, latest gizmos and just released apps can seem like a full-time job. How we interact with those around us, and society at large, is changing in profound ways. Amongst the sea of new products there is a growing market for devices and technology specifically designed for people with disabilities and there are multiple messages conveyed about people through the use of these products. Join Betsy Neuville, Genevieve Fitzgibbon and Matthew Miller to reflect on and discuss these new technologies and the effect they have on people. Social Role Valorization provides the foundation for this conversation.

* All graduates of a 3 or 4 day SRV course are welcome to attend.

“Be the change you wish to see in the world.”

– Mahatma Ghandi

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REGISTER EARLY · [email protected] Or Call 717.909.9425

FEBRUARY 9 · POWER OF ROLES9am– 4:30pm · Downingtown, PA

This workshop gives participants a practical introduction to the principles of Social Role Valorization. Through a combination of multimedia presentation and small group discussion, participants will learn about the phenomenon of social devaluation. This event includes discussion of how people with disabilities and other devalued groups have been systematically hurt and harmed by society, and what the impact of that deval-uation has been. Participants will learn about ways to help people have better lives by helping them achieve positive valued social roles. Practical strategies to make this a reality for the people you support are discussed.

* This educational event meets the minimum standardsfor the KHS Statement of Program Philosophy for eachemployee required within the first year of employment.

FEBRUARY 22 · INTRODUCTION TO PERSON-CENTERED PLANNING SERIES 9am–3:30pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd Floor Education Room

This workshop introduces participants to the basic principles and techniques of person centered planning. It is a philosophy and an approach to respectful listening and meaningful planning. The planning process focuses on creating a positive vision of the future for the person based on his or her capacities, strengths, and preferences, and creates a support network built around personal commitment and community involvement

What am I willing to tolerate to be accepted ?

WHAT DOES IT MEAN TO BELONG?

What am I willing to risk to help others

experience belonging?

“More important than the need to be loved, is the need to belong.”

– Jean Vanier

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“ There’s so many inauthentic forms of belonging. If you all wear the same clothes, you belong. If you all listen to the same music, you belong. You go to the huge stadiums, hockey games, football games, basketball games, you belong, and that is the loneliest form of existence. That’s the lonely crowd.”

– Mary Jo Leddy

MARCH 2 · THE ROAD MOST TRAVELED: Using the Culturally Valued Analogue as Your Guide 9am– 4:30pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd floor Education Room

Mapping out a vision of a big, full, inclusive life for vulnerable people can be full of road bumps. Sometimes we don’t know people very well. Sometimes people are uncertain themselves about their identity, gifts, talents and what their future could hold. Sometimes we are so lost in “human service land” that we lose sight of the typical pathways of life and all they have to offer people. But when we are stuck developing roles, designing services or even planning a house warming party for someone, using the Culturally Valued Analogue (CVA) can provide us some tried and true guidance to get started. This allows us to consider “What happens for people with a valued status?” Join us to learn more about using the CVA to keep us moving in the right direction as we walk with vulnerable people.

MARCH 22 · KEEPING IT REAL: Putting SRV Theory into Practice 9am–3pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd floor Education Room

This workshop will focus on what can be done to put ac-tion into the theory of Social Role Valorization (SRV). Participants will hear stories of change in the lives of people who have moved out of devalued roles and into valued social roles. Those who were involved in imple-menting SRV in these stories will share their perspective and concrete actions, as well as what they learned in the process of making the theory real, practical, and applica-ble in the lives of people they support. There will be time for participants to reflect together and draw on lessons from the stories to guide their use of SRV to assist people who live in a devalued status. We welcome Darcy Elks, senior and international SRV teacher and leader, for this day of inspiration and direction on how to apply what you learn in the SRV theory workshop.

* All graduates of a 3 or 4 day SRV course are welcometo attend.

MARCH 23 · SRV STUDY GROUP: Oh Happy Day!10am–12pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd floor Education Room

Living a meaningful life is one of the ways we experience the good things life has to offer. We all have a need to contribute the gifts and talents we have. And yet many people continue to attend day programs where much of their time is wasted and potential is left unrealized, which truly is a loss to us all. There are new approaches taking shape, which purport to do things differently and offer alternatives to the standard day program model. Join Pam Seetoo and Kim Riegel to analyze and discuss some of these new models through the lens of Social Role Valorization.


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APRIL 3 – 5 · INTRODUCTION TO SOCIAL ROLE VALORIZATION8am– 6:30pm, 8am– 6:30pm, 8am– 4:30pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd Floor Education Room

This intensive workshop presents the idea of assisting people with disabilities and other devalued conditions to have positive social roles, which serves as a produc-tive and helpful response to wounding life experiences. People wishing to understand the life experiences of people they support, the implications of those life experiences and those who are committed to working towards making life better for others are encouraged to attend. This foundational material is essential to those wishing to serve others in meaningful ways and who are impassioned to make a difference in the lives of others. Many participants find that the learning within this event to be the most helpful, inspiring and clarifying body of knowledge they have been exposed to in their professional development.It assists in long-term under-standing and focus of service to others in ways that matter. The workshop includes multi-media presentation, small and large group reflection and discussion and resource materials. Participants should be prepared for significant presentations as well.

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APRIL 5 – 7 · 2017 SYMPOSIUM ON BELONGING FEATURING GUEST SPEAKER DAN HABIB A Millersville University event co-sponsored by The Keystone Institute Millersville University · Millersville, PA

SYMPOSIUM details following the JUNE Calendar

APRIL 12 · REFLECTIONS OF A LEADER: Enduring Lessons from 40+ Years 10am– 1pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd floor Education Room

Dennis Felty founded Keystone Human Services in 1972, as a means to fulfill a commitment towards creating a stronger, safer world where there is a place for everyone. As he transitions out of his leadership role at Keystone Human Services over the next few years, we have much to learn from him about the past, the present, and the future. What have been the enduring lessons that have served marginalized people well? What would he do differently if he knew then what he knows now? What advice can he share for those who are carrying the work forward? What are his hopes for the impact we have in our work? Join us for reflection and discussion led by Dennis Felty about his enduring legacy with Keystone Human Services.

APRIL 18 · INTERDEPENDENCE: The Route to Community — AL CONDELUCI9am– 4:30pm Camp Hebron · Halifax, PA

Whatever affects one, affects all indirectly. I can never be what I ought to be, and you can never be what you ought to be until I am what I ought to be.

— Dr. Martin Luther King, Jr

For over 40 years and in many capacities, Al Condeluci has worked to bring vulnerable people into communities and to strengthen them by stretching their boundaries. Why is it that in spite of our best efforts, actions and intentions so many devalued people continue to be so far removed from mainstream culture? Why haven’t we done better? What continues to hold us back? In this presentation Al will help us to explore these questions and to look for a renewed sense of partnership and interdependence as a call to reunite distanced people to their community. Challenging traditional medical mindsets and models that continue to drive so many human services today, Al offers a new paradigm. One where values get actualized in community and people’s deep need for belonging and abiding natural relationships are met. Al Condeluci has been an advocate, a catalyst for building community capacities and leader in understanding social culture. Since 1973, he has worked as an attendant, caseworker, advocate, planner, program director and now, CEO of his organization, Community Living and Support Services (CLASS). CLASS has created a family of corporations that is dedicated to its mission of working towards a community where each belongs. Along with his work at CLASS, Al is associated with the Univer-sity of Pittsburgh’s School of Social Work and School of Health and Rehabilitation Science as well as Robert Morris University Graduate School of Business. In these academic roles Al teaches students and serves as an advisor and consultant. The Essence of Interdependence and Cultural Shifting have won praises and awards for their thoughtful approach to culture and community and are now used at many colleges, universities and in-service settings.

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APRIL 25 – 26 · PATHWAYS TO THE GOOD LIFE 9am–5pm each day Key Service Systems · Wethersfield, CT

Valued roles are the pathway to the good things in life; things like acceptance and belonging, abiding relation-ships, a positive self-image, opportunity and experience, growth and learning. For many devalued people, the forces of social devaluation prevent them from having access to valued roles as well as the “good life.”

This workshop explores the importance of helping people fill valued roles in the face of vulnerability. Several tools (relationship mapping, personal profile development, cul-turally valued analogue, and a vision of valued roles) are offered to participants via short presentations, followed by facilitated small group work to use the ideas and craft a plan to move forward in the life of one person. Each prepares for the work ahead of time by learning about one person they serve or know, with permission, and brings that knowledge to fully participate in an action planning process. Come prepared to think and plan on behalf of someone you support– or better yet, come as a team ready to create change together!

WHAT WORRIES ME?

HOW CAN I RESTORE HOPE?

MAY 4 · POWER OF ROLES9am– 4:30pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA · 2nd Floor Education Room

This workshop gives participants a practical intro-duction to the principles of Social Role Valorization. Through a combination of multimedia presentation and small group discussion, participants will learn about the phenomenon of social devaluation. This event includes discussion of how people with disabilities and other devalued groups have been systematically hurt and harmed by society, and what the impact of that devaluation has been. Participants will learn about ways to help people have better lives by helping them achieve positive valued social roles. Practical strategies to make this a reality for the people you support are discussed.

* This educational event meets the minimumstandards for the KHS Statement of programPhilosophy for each employee required withinthe first year of employment.

MAY 8 – 9 · PATHWAYS TO THE GOOD LIFE9am– 5pm each day Luzerne Community College · Nanticoke, PA

Valued roles are the pathway to the good things in life; things like acceptance and belonging, abiding relationships, a positive self-image, opportunity and experience, growth and learning. For many devalued people, the forces of social devaluation prevent them from having access to valued roles as well as the “good life.”

This workshop explores the importance of helping people fill valued roles in the face of vulnerability. Several tools (relationship mapping, personal profile development, culturally valued analogue, and a vision of valued roles) are offered to participants via short presentations, followed by facilitated small group work to use the ideas and craft a plan to move forward in the life of one person. Each prepares for the work ahead of time by learning about one person they serve or know, with permission, and brings that knowledge to fully participate in an action planning process. Come prepared to think and plan on behalf of someone you support – or better

MAY 11, JUNE 6, JUNE 21 RECKLESS AND ANTIQUATED: Pathways to Hope & Glory Series9am–3:30pm · 3 Sessions

This series will use powerful processes of group learning, stakeholder participation and appreciative inquiry to understand the pressing issues of our work, and the days we are living in. Bringing together three people who have charted new territory, blazed new pathways, and forged new ways of thinking will spark our curiosity, engage us, and capture our thinking towards the future. Curated and facilitated by Dr. Thomas Neuville, this idea mash-up will clarify your thinking, renew your commitment, and help you create pathways towards the world being not just a place, but a just place.

Consider these three related events an odyssey in discovery and challenge. Guaranteed to tap into your perspectives, knowledge, research and experience, these events will guide us through where we have been, where we are going, and what just might work in creating a future we can share with everyone.

• Attend one or all three in this new series:May 11, June 6 and June 21

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MAY 11 · THE OLD DAYS AND A BRAND NEW DAY – THEOTIS BRADDY AND DR. THOMAS NEUVILLE

PART 1 OF A 3 SESSION SERIES9am–3:30pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd Floor Education Room

What lies behind our work towards better things for all people, including those with disability? Answering this question will require an intensive and probing process of asking the hard questions, discerning what we know, and distilling what we think.

Join Theo Braddy, longtime disability rights advocate, to discuss and explore the immense sea of change that a strong rights perspective has brought to people with disability and their allies. A veteran of the disability right movement in the tumultuous beginning, Theo was in the fore of the movement’s battle for accessibility, acceptance, and freedom. Besides being the longtime Executive Director of the Central Pennsylvania Center for Independent Living, Theo is on the teaching faculty at Millersville University, specializing in courses on disability and oppression.

MAY 18 · SRV STUDY GROUP: Living Life My Way10am–12pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd Floor Education Room

Think for a moment on how much we cherish our own autonomy. Charting our own path forward and building a rich, full life fulfills an innate desire within us all. Various self-directed service models have arisen over the past few years, putting the person at the center of their own support structure. How do these self-directed models look and what is the effect on the people receiving the services? How do they differ from traditional services? Join Ellwyn Andres and Ben Fierer for a discussion and analysis of these supports by utilizing the principles and themes of Social Role Valorization.

* All graduates of a 3 or 4 day SRV course arewelcome to attend.

WHAT ATTRACTED YOU TO THE WORK IN HUMAN SERVICE?

How would you describe your role in the lives of the people you serve?

What do you want to accomplish for and with

the people you serve?

JUNE 1 & JUNE 29 · 2 SESSION SERIES EXPLORING THE PLACES AND SPACES WHERE COMMUNITY HAPPENS: A Workshop on Community Mapping 8:30am–1pm each day Keysotone Human Services · Sunbury, PA

“Community is a place on the ground around where you live and where you work, and it’s where your people are. Community is a place of belonging where we can show up and make a difference in valued ways as citizens.”

— Dr. Beth Mount

How can we make connections to places, associations and opportunities that will give the people we support a chance to participate and contribute their gifts, talents and passions?

We teach and talk a lot in our work about helping vulnerable people get involved in their communities, yet many of us are unsure how to proceed in our own lives, much less in the lives of others. We invite you to explore community with us in an experiential fashion, using a process of discovery called community mapping. Where does community life take place? Where are the places that people gather together? How can we join in authentically, and assist others to do so as well? Most importantly, how might life change if we are successful?

This two day event takes an in-depth look at what is involved in Community Mapping and have an opportunity to experience it for yourself– be prepared to explore, research, travel the neighborhood, and talk to others - the first step in understanding where people can offer their gifts is learning the paths and places that already exist, and that others have traveled.

JUNE 6 · FORGING A PATH: Experiments in Life — DR. THOMAS NEUVILLE & JAN BECHTEL

PART 2 OF A 3 SESSION SERIES9am–3:30pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd Floor Education Room

Where are we in the quest towards typical, genuine good lives for all citizens, including those with disabilities? Let’s take stock of where we have arrived after decades of trailblazing. Thomas Neuville and Jan Bechtel, Director of Millersville University’s inclusive project that aims to assist students with intellectual disability be full-fledged university students, will discuss the dilemmas of opening doorways to typical, authentic life. The lure of services and experiences which may resemble the “real thing” but are instead bright and shiny forgeries leave us unsatisfied with that we have done and more conscious of the hard work we must do.

JUNE 21 · ENJOY THE JOURNEY, KNOW THE DESTINATION – DR. JAMES CONROY & DR. THOMAS NEUVILLE

PART 3 OF A 3 SESSION SERIES9am–3:30pm Millersville University · Millersville, PA

It is often said that it is the journey that counts, not the destination. However, it has been a long and arduous journey that people with disability have endured, often less than accessible, we might say. Where has it led? What “works”? We’ve often heard about best practice, assuming that there is a scientific way to assess what works. Jim Conroy, social scientist, and famed lead researcher of the Pennhurst Longitudinal study has spent his career dedicated to asking and answering questions about this topic. Jim will lead us as we take stock of impacts and outcomes by examining what we know about the “change we wish to see”, and consider what glimpses of it we might capture.

Serving : making a contribution to the welfare of others.– Webster’s Dictionary


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“ Vocation at its deepest level is something I can’t not do for reasons I am unable to explain to anyone else and don’t fully understand myself but are compelling.”

– Parker Palmer

APRIL 5 – 7 · THE LANDSCAPE OF INCLUSIVE POSTSECONDARY EDUCATION IN PENNSYLVANIA MILLERSVILLE UNIVERSITY · MILLERSVILLE, PAA common experience for students with intellectual disability is finding themselves in a situation that is “sort of” like real life, but not quite — Sherwin, 2014

The 2017 Symposium on belonging is an opportunity to consider the components that must come together to make the inclusive postsecondary experience whole and genuine. “Full-inclusion” is the standard of best practice that is celebrat-ed, discussed, and reflected on at this symposium. Students, educators, family members, transition professionals, peer mentors, and researchers are a few of the stakeholders coming together to teach, learn, and create new pathways toward belonging in higher education and beyond.

Dan Habib joins the symposium for two separate symposium events. Dan is the creator of the award- winning documentary films “Including Samuel,” “Who Cares About Kelsey?,” “Restraint and Seclusion: Hear Our Stories,” and many other short films on disability-related topics. Habib is a filmmaker at the University of New

Hampshire’s Institute on Disability and is currently working on his latest documentary “Intelligent Lives” (working title) to be released in the fall of 2017.

APRIL 5 · “DISABLING SEGREGATION”6pm– 8pm

“Disabling Segregation” is a version of his TEDx talk in which Habib makes a powerful case for ending the systemic segregation of students with disabili-ties. Habib shares how inclusive edu-cation is preparing his son Samuel for transition to higher education, as well as the powerful impact that inclusion has on students without disabilities.

APRIL 6 “INTELLIGENT LIVES” PREVIEW SCREENING AND DISCUSSION9am–10am

The perception of intelligence is a powerful force in the systematic segregation, maltreatment, and unfulfilled potential of hundreds of millions of individuals with disabilities in the U.S. and worldwide. The documentary film project “Intelligent Lives” (working title) explores how the segregation of people with intellectual disabilities became the norm, why this segregation is slowly being dismantled, and how some people with intellectual disabilities are blazing a bold new path. The film project will explore these themes through personal stories along with a historical perspective on the experiences of people with intellectual disabilities, with narration from Academy Award-winning actor, Chris Cooper. Habib will screen and discuss a 14-minute preview of the film.

“ I believe that those we most often exclude from the normal life of society, people with disabilities, have profound lessons to teach us. When we do include them, they add richly to our lives and add immensely to our world.” – Jean Vanier, Becoming Human

It is our belief that people thrive when they have a

true home which is uniquely theirs, close

family ties and a broad diversity of relationships,

when they fill meaningful work roles, and lead a

rich community life.— Adapted from

KHS Guiding Principles

2017 SYMPOSIUM ON BELONGING AT MILLERSVILLE UNIVERSITY Co-Sponsored by Keystone Institute

One of the major themes within my own teaching and workshop content via Social Role Valorization theory and the field of human learning that is so relevant to each of us is the importance of imita-tion and modeling as “hands down” the most powerful force there is for both teaching and learning.

Like it or not, we model behavior of those around us and learn by watching and imitating.

This is one of the multitude of compelling reasons why separating and congregating people with similar competency impairments or disabilities usually spells trouble for people. We can argue well using civil and human rights to freedom from segregation, using the image damage that is done when devalued people are gathered together by others, and we can argue well that knowing what real dangers vulnerable people face once society gathers them all together, apart and away. De-individualization, mistreatment, and brutalization are nearly always the result, despite what are often the best intentions.

Here, though, I am thinking only about the practical issues of role modeling in my own experience conducting my first learning event in India. I had a powerful dose of it recently. Ashish Foundation, located in New Delhi, agreed to allow Keystone Institute India to pilot a brief workshop/event in their program, gathering together over 20 family members of children and young adults with autism. Who better to kick off our work in India than Thomas Neuville and myself, seasoned international educators? I had a game plan, prepared relentlessly, and brought lots of impressive handouts and PowerPoint slides, ready to inform and educate.

About 45 minute into the workshop, a courageous mother spoke up loud and clear and let me know what I was offering was not what she needed. Recommendations were made to change things up, and so that is what we did. Within 5 minutes, paper was on the wall, and we were all engaged in a lively and robust debate about the current realities for people with disability and their families, what

our vision was for the future, and what needs to be done to move that vision forward. The ideas and analysis were captured in a visual way, and I was even given a second chance to weave the ideas I had intended to teach into the work, this time with good result.

Lessons, lessons, lessons, and it is I who am learning them.

People’s time is precious and it matters.People should be given what they really need, and simply because we have a tool to offer them does not mean it necessarily meets their need.When people show us that what we are giving them is not meeting their needs, we need to bend, change, listen, and do something different.We should speak up and out with courage when we discern our own needs.People need to know others well and listen deeply in order to try to understand what is really needed.

In the space of a short workshop, we have so many learning parallels to how we must think about human needs and the needs of people with disability. Listen, observe, learn, respond. Sometimes sitting at the feet of those with lived experience is the best role modeling we can do. If we just implemented the above 5 notions at the core of human services and programs, that would be a good start to effective and relevant service. All role modeled by one woman who spoke up and spoke out.

onbeingofservice.wordpress.coma blog by Keystone Institute

Originally posted on Seeking the Way, a blog by Keystone Institute India. keystoneinstituteindia.wordpress.com

“It is impossible to create a

healthy culture if we refuse to meet, and if we refuse to

listen. But if we meet, and when we

listen, we reweave the world into wholeness.”

— Margaret Wheatley

WHEN HAVE I EXPERIENCED GOOD LISTENING?

How might I resolve to be a better role model to the people I support, to family members, and to other

human service workers?

Trust the Process, Trust the People, Watch and Learn – Elizabeth Neuville

Mindsets are a powerful mixture ofknowledge, affects, experiences, emotions and beliefs – some mindsets are said to be unshakeable.

There is also significant research indicating that our mindsets shape our actions.

Consider some of the attitudes and assumptions that influence the work that you do.

WHAT MAKES SUPPORTS “GOOD”?What is the “Good Life” and what can and should people do to attain the “Good Life”?


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What do people need and how should

needs be addressed?

“ When we are able to reco gnize our values and actions as being either life-giving or life-denying,

we will understand the need for being forever vigilant in ensuring that people with disabilities are not

expected to live deprived lives.

Individually and collectively we can make choices that bring added

possibilities to the lives of people who would otherwise have them denied.”

– Michael Kendrick


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AUGUST 8 – 9 · ADVENTURES IN ATTITUDES 8:30am– 4:30pm each day Fort Hunter Centennial Barn, Harrisburg, PA

Everyone a student, everyone a teacher...this is the Adventures in Attitudes experience. Keystone held its first Adventures in Attitudes workshop in 1986, and we are pleased to continue to offer this popular event. This active, participatory workshop focuses on leadership development and personal and professional enrichment through an engaging process. Effective listening, communication skills, attitudes of empower- ment, creative problem solving, team building strategies, and reaching one’s potential are focal points around which participants both learn and teach.

How can my individual values impact my collective

actions with colleagues, family or community to

be more life-giving to vulnerable people?

What choices have I made that have been life-denying to people with disabilities?

SEPTEMBER 12 · SRV STUDY GROUP: Aging with Grace10am–12pm · Keystone Institute · 3700 Vartan Way, Harrisburg, PA · 2nd Floor Education Room

The world we live in today was built by those who have come before us. Our elders have contributed an in-credible amount to all of our lives and to the society at large. And yet the support provided to so many elders addresses few of the needs the people really have. New services and support options are coming to the fore and are adding to what has been traditionally available. Join Ellwyn Andres, Vicki Hoshower, and Matthew Nguyen for an in depth discussion and analysis of these new supports by looking at them through the tried and true metric of Social Role Valorization. All graduates of a 3 or 4 day SRV course are welcome to attend.

SEPT 14 · A SCRIPT FLIPPED: One Agency’s Story of Innovation and Transformation9am– 3pm · Keystone Institute · 3700 Vartan Way, Harrisburg, PA · 2nd Floor Education Room

For so many human service agencies, working out how to genuinely serve and partner with people with disability and their families on a day to day, issue by issue basis can be complex. For those, like Keystone, which have been founded as group models, ‘undoing’ the group to serve people one by one adds further layers of complexity. How can we flip the script and write a new story about supporting people one person at a time? As Chief Executive of a large human service agency in Western Ireland, Mary Kealy led radical change to how support services there are provided to people with intellectual disability. Focusing on one person at a time, the agency’s congregated segregated supports have been replaced with efforts to respond to each person individually, to intentionally promote unique opportunities, and to enable people to live a “real life in a real place.” Fundamental to this process was strengthening a vision of what could be possible in each person’s life and transforming mindsets about what people with disabilities truly need. Join us as we learn valuable lessons from Mary’s work and her many stories of lives changed.

Mary Kealy worked for decades in support of vulnerable people as an occupational therapist, a manager and executive of services and various other roles. Today she works as a consultant to agencies and families and is studying to become a credentialed SRV Trainer.

SEPTEMBER 19 – 21 · INTRODUCTION TO SOCIAL ROLE VALORIZATION8am– 6pm, 8am– 6pm, 8am– 4:30pm · Camp Hebron Halifax PA

This intensive workshop presents the idea of assisting people with disabilities and other devalued conditions to have positive social roles, which serves as a productive and helpful response to wounding life experiences. People wishing to understand the life experiences of people they support, the implications of those life ex-periences and those who are committed to working towards making life better for others are encouraged to attend. This foundational material is essential to those wishing to serve others in meaningful ways and who are impassioned to make a difference in the lives of others. Many participants find that the learning within this event to be the most helpful, inspiring and clarifying body of knowledge they have been exposed to in their professional development.It assists in long-term understanding and focus of service to others in ways that matter. The workshop includes multi-media presentation, small and large group reflection and discussion and resource materials. Participants should be prepared for significant presentations as well.

HOW CAN I LISTEN TO PEOPLE WHO DON’T SPEAK WITH WORDS?

“ Three hundred years of humiliation, abuse and deprivation cannot be expected to find voice in a whisper.”

– Dr. Martin Luther King Jr.


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SEPTEMBER 27 – 28 BEST PART OF ME RETREAT 9am–5pm, 9am–3pm Temenos Retreat Center, West Chester, PA

Best Part of Me is aimed at identifying and acknowl-edging the best parts of ourselves that we bring to our work. Through a series of exercises, people who work in human services, especially direct support workers, are able to recognize the importance our values and gifts play in the lives of people we serve. By providing the opportunity to leave one’s regular work environ-ment, people are better able to gain a clearer perspective on their contributions. This workshop includes individual reflection and group discussion.

*Held over two days in a beautiful wooded retreatsetting, participants are welcome and encouraged tostay overnight at no cost (includes dinner).

OCTOBER 5 · THE POWER OF PLACE: Maximizing Growth through the Places People Live and Learn 9am– 4pm · Keystone Institute · 3700 Vartan Way, Harrisburg, PA · 2nd Floor Education Room

Environments drive our behavior, govern our expectations, convey messages about us, and influence us in profound ways. This workshop will offer the opportunity to examine human service environments and their impact on the people who are served within them. Well take a good hard look at various aspects of place, and think about the impact on the people who spend time there. Designed for people who work or around human service environments, or manage them, participants should come prepared to discuss and evaluate “place”, and work within teams for ideas to capacitate specific environments to maximize growth, positivity, and potential.

Work teams are encouraged to participate as a team, or individual team members might want to attend with a partner/ colleague from their group to maximize the impact.

* Prior attendance at a one day “Power of Roles” workshop (one day SRV) or at a 3 or 4 day SRV workshop is necessary tomaximize the impact of this day.

OCTOBER 16 – 20 · INTRODUCTION TO PASSING 5 days, late nights, overnight stays · Bongiorno Conference Center · Carlisle PA

This five day workshop is for those who are interested in deepening their knowledge about the principles of Social Role Valorization. The workshop involves learning to use the PASSING assessment tool, which looks at the realities of Social Role Valorization in practice. It emphasizes the impact of services on the lives of the people being served, and provides an opportunity to craft a vision of a good service and the foundation from which to design relevant and effective support, service and advocacy, and assess service quality. The work of PASSING is done in teams, visiting a residential and a “day” service, meeting the people being served, and conducting interviews with service administrators. The workshop involves extensive personal reflection and analysis, group conciliation and thought provoking discussion. The week’s work is conducted under the guidance of an experienced team leader.

* Prior attendance at a 3 or 4 day Introduction to Social Role Valorization workshop is required to register for this event.

“ We change the world when we create the time and space for heartfelt, unique conversations that discuss values and affirm doubts, feelings and intuitions.”

– Peter Block


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NOVEMBER 2 · POWER OF ROLES 9am– 4:30pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd floor Education Room

This workshop gives participants a practical introduction to the principles of Social Role Valorization. Through a combi-nation of multimedia presentation and small group discus-sion, participants will learn about the phenomenon of social devaluation. This event includes discussion of how people with disabilities and other devalued groups have been systematically hurt and harmed by society, and what the impact of that devaluation has been. Participants will learn about ways to help people have better lives by helping them achieve positive valued social roles. Practical strategies to make this a reality for the people you support are discussed.

* This educational event meets the minimum standards forthe KHS Statement of Program Philosophy for each employeerequired within the first year of employment.

NOVEMBER 9 · SRV STUDY GROUP COLLEGE... THE NEXT STEP... Positive and Possible 10am– 12pmKeystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd floor Education Room

What comes next? This question is of paramount importance to all those graduating from high school. In the past the options for many people with disabilities was quite limited and many people had to choose from day programs and sheltered workshops. When we think of what is typical and valued in our society, college is at the forefront of many people’s plans after high school. Within a growing number of colleges there are new programs and supports for people with disabilities, enabling many people to have this experience. Join Susan Rowell and Stacy Buchmann for a look and discussion on these programs by using Social Role Valorization as a guide.


NOVEMBER 14 · WHAT IS A HOME?9am– 4:30pm Sunbury, PA

This day of reflection, discussion, and discovery will focus on the concept of home – what does it mean to have a home, theimportance and meaning of home, how

do we create home for others? Throughsmall group work, presentation, anddiscussion, we will explore ways to assesshow we are doing in this area, which isso central to much of the work that we do.

WHAT CHANGES NEED TO TAKE

PLACE TO HELP THE PEOPLE WE

SUPPORT TO MAKE CHANGE

AND CONTRIBUTE?


NOVEMBER NOVEMBER 15 · REFLECTIONS OF A LEADER: Enduring Lessons from 40+ Years 10am– 1pm · Keystone Institute · 3700 Vartan Way, Harrisburg, PA · 2nd floor Education Room

Dennis Felty founded Keystone Human Services in 1972, as a means to fulfill a commitment towards creating a stronger, safer world where there is a place for everyone. As he transitions out of his leadership role at Keystone Human Services over the next few years, we have much to learn from him about the past, the present, and the future. What have been the enduring lessons that have served marginalized people well? What would he do differently if he knew then what he knows now? What advice can he share for those who are carrying the work forward? What are his hopes for the impact we have in our work? Join us for reflection and discussion led by Dennis Felty about his enduring legacy with Keystone Human Services.

NOVEMBER 29– 30 · SRV REFRESHER COURSE 8:30am– 4:30pm, 8:30am– 12:30pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd floor Education Room

Haven’t been to SRV for a while and are looking for a refresher course? Join us as we review the themes of SRV, and discuss how we have used these ideas over our years in serving others. A series of short presentations will be followed by chances to illustrate, discuss, and share ideas and struggles. Join us to learn about the several new themes of SRV, sharpen your grasp of the principles, recommit to using and teaching the ideas, and do it all in a relaxed atmosphere.

* Prior attendance at a 3 or 4 day Introduction to Social RoleValorization workshop is required to register for this event.

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WHAT IS THE ROLE OF SUFFERING IN THE WORLD?

Is it possible to live my life without

causing pain and suffering to others?

“ We must learn to regard people less in the light of what they do or omit to do, and more in the light of what they suffer.”

– Dietrich Boenhoffer


DECEMBERDECEMBER 7 WHEN THE IDEAL IS UNREACHABLE: Making “Wretched Compromises” and Working Towards Positive Change 9am– 3pm Keystone Institute · 3700 Vartan Way, Harrisburg, PA 2nd floor Education Room

What happens when we simply cannot choose the most valued option on behalf of people? Funding restrictions, policies, human resource limitations, competing ideas about what should be done, and regulations- all of these at times can stand in the way of doing what is right for people. Implementing ideas associated with SRV can be challenging. This workshop will focus on helping us “keep our eyes on the prize” when we have made those “wretched compromises” and help us to avoid common pitfalls of sugar coating, justifying and losing conscious-ness of what will most help devalued people have full rich lives.

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Registrations for educational events are taken electronically through our website at www.keystoneinstitute.com. Registration links for each event can be found there on the current Events Schedule tab. Registrations will also be taken by email and telephone.

Unless otherwise noted, events are on a first come/first served basis, so early registration is recommended. Waiting lists will be maintained for events which are filled to capacity, and cancelled spaces will be offered to those people on the waiting list.

For all events contained within the annual Keystone Institute Events Schedule, there is no per-event fee for tuition, materials, or training space for employees and board members of Keystone Human Services. For other attendees, fees will be charged as outlined in the Keystone Institute Event Fees listing (available by contacting us at 717–909–9425). Unless otherwise noted, a simple lunch will be provided for each full day workshop.

In order to make the most of the educational opportunities for all attendees, we ask that all participants make every effort to arrive on time to all events, return from breaks and lunch on time, and to stay until the event has conclud-ed. Any plans to leave early or arrive late should be discussed with Institute staff and one’s supervisor prior to the event.

Cancellations for registrations for most events are accepted up to three business days prior to the event. For cancellations received with less than three business days notice, there may be a pro-rated event fee charged to the agency.

Meetings/workshops marked with an * either have pre-requisites or require prior approval for attendance. “Every life is a story like a

thread that interweaves with myriads of others to form the tapestry of humanity.”

– Anonymous

REGISTRATION GUIDELINES

VALUING LIVES: Wolf Wolfensberger and The Principle of NormalizationThrough rich archival media and dozens of interviews, Valuing Lives explores The Principle of Normalization, an idea that challenged our fundamental assumptions about people with intellectual disability, and Wolf Wolfensberger, the iconoclastic professor whose intense, multi-day workshops trained thousands of human services professionals in the theory and practice of this idea. Runtime: 56min.

I GO HOME: Imagine living somewhere you didn’t choose, with someone you didn’t choose to live with... being told you can’t love – or leave.

WITF’s documentary i go home tells the history of institutionalization of people with disabilities. It’s a story of abuse and neglect, hope and reform, and the incredible resiliency of the human spirit. Although i go home focuses on Pennsylvania, similar stories can be found across the United States and the world.

Keystone Human Services President Dennis Felty and Betsy Neuville, the Director of Keystone Institute, were among the people interviewed for the film. We encourage you to watch and share the documentary. Runtime: 57min.

Visit keystonehumanservices.org, scroll to “Top Stories.” Click on the link to watch “i go home.”

NEW · RECOMMENDED VIEWINGAt the Keystone Institutewe value education in its many forms and one of our greatest assets and offerings is our extensive resource library. We have shelves full of books, periodicals, and videos on topics like disability history and studies, community building, Social Role Valorization, leadership, change agentry, education and much more. We have some rare and hard - to -find books, and are always updating our library with new and interesting items, each one a source for learning and gaining knowledge about ideas that will help us to serve vulnerable people well.

We want to share this library with you, so stop by and have some coffee as you browse, ask us for recommendations on the topics you want to learn more about, and use what you learn to do good work on behalf of others.

3700 Vartan Way, Harrisburg, PA 17110 · 717.909.9425

www.keystoneinstitute.com

Keystone Institute Blog · onbeingofservice.wordpress.com

The Educational Institute of Keystone Human Services

3700 Vartan Way Harrisburg, PA 17110

www.keystoneinstitute.com

Documents

FOR CHANGE - Keystone Human Services · for the KHS Statement of Program Philosophy for each employee required within the first year of employment. ... It is a philosophy and an approach