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Your Guide to Net Energy Metering Aggregation and the Billing Process

FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

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Page 1: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS

Your Guide to NetEnergy MeteringAggregationand the BillingProcess

Page 2: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

This Welcome Kit will walk you through several topics including: 1.NetEnergyMeteringBasics2.NetEnergyMeteringAggregation(NEMA) ProgramOverview3.BillIntroduction4.MonitoryourenergyusewithYourAccount5.BillingStatementExamples6.Frequentlyaskedquestions

Thank you for choosing renewable energy and helping the environment

Page 3: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

TheideaofNEMissimple:Electricitygeneratedbyyourrenewablegenerationsystem(e.g.solarsystem)is—firstandforemost—usedtoprovideenergyforyourhomeorbusiness.ThisoffsetstheamountofelectricitythatneedstobeprovidedbyPG&E.Any“excess”electricitythatyoursystemproducesbeyondwhatisneededtoserveyourhomeorbusinessisexportedtothegrid.Whenyoursystemdoesnotgenerateenoughelectricitytomeetyourenergyneedsorisnotgeneratingenergy(forexample,atnight),theenergyissuppliedbyPG&E.Verysimplyput–whenyouaregeneratingmoreenergythanyouareusing,yourelectricmeterelectronically“spins”backward–whenyouareusingmoreenergythanyouaregenerating,yourelectricmeterelectronically“spins”forward.FormoreinformationregardinghowNEMworks,pleasevisitpge.com/nembilling.

Net Energy Metering (NEM) Basics

Net Energy Metering Aggregation (NEMA) Program OverviewNetEnergyMeteringAggregation(NEMA)isaPG&Eprogramdesignedforcustomerswithmultipleeligiblemeterstouseonerenewablegenerationsystem(e.g.solarpanels)toservetheloadofthosemultiplemeters.Thefollowingfourstepsoccureverymonth:

1. Serveanyenergyneedsatthelocationwherethemeterisconnected toyourrenewablegeneratingsystem

2. Exportanyadditionalgenerationouttothegrid(PG&E)

3. Allocatetheexportedgenerationtoeachoftheeligiblemeters, includingthemeterphysicallyconnectedtotherenewablegenerator

4. Reallocatethetotalexportedgenerationacrossalloftheeligible metersaccordingtothecumulativeload(orusage)ofeachmeter

Page 4: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

UnderstandtheNEMAArrangement:

“NEMAarrangement”:agroupofeligiblemetersparticipatingintheNEMAprogram.

• Generatoraccount(generatingmeter):theelectricmeterthatisphysicallytiedtothegeneratingsystem

• Benefittingaccount(aggregateaccount):eachNEMAarrangementhasatleastonebenefittingaccount,whicharetheelectricmeter(s)onyourproperty(ies)thatwillvirtuallyreceivebillingcreditfortheexportedgenerationbenefitsfromthegeneratingsystem

Allocationbetweeneligiblemeters:Eachmonth,theamountofexportedgenerationiscalculatedandthenallocatedtoeachbenefittingmeterbasedonthecumulativeusageofeachmeterforthatbillingperiod.Bythe12thbillingmonth(finalbillofthebillingcycle),eachmeterinthearrangementwillhavebeenallocatedapercentageoftheexportedgenerationcreditsequaltoitspercentageofthecumulativeusageintheNEMAarrangement.Thisallowstheavailablecreditstobespreadacrossallmetersbasedonwheretheenergywasconsumed(used)andensuresthatalloftherenewablegenerationisappliedwhereitbestservesthecustomer.Bythetimeofreceivingthe12thmonthbill(finalbillofthebillingcycle),nocreditsshouldbeunallocatedifthesystemissizedproperly.Toseeanexampleofhowthedynamicallocationworks,visitpge.com/nemaguide.

Generator AccountCustom load and PV connected

behind the same meter

BenefittingMeter #4 Benefitting

Meter #3

BenefittingMeter #2 Benefitting

Meter #1

Same Owner, adjacent properties

PV or otherrenewablegeneratorProperties separated by Public

Roads, Transmission right-of-ways, and Canals also meet the adjacent requirement

Page 5: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

Billing Introduction

12-MonthBillingCycle

UndertheNEMAggregationprogram,yourenergyusageisassessedovera12-monthbillingcycle,whichbeginsonyourfirstdayofparticipationintheNEMAprogram,i.e.thedayyouareapprovedbyPG&Etoturnonyoursystem.

Eachmonth,youwillreceivethefollowing:

• APG&Ebill,labeled“EnergyStatement”(sometimesreferredtoas“bluebill”)listinganamountdueforthatmonth.

• Inaseparateenvelope,youwillalsoreceiveaNEMAstatementthatdetailsyourmonthlyandyear-to-datecharges,creditsandnetenergyusage,calleda“DetailofBill”(DOB).TheDetailofBillreceivedeachmonthisforthemeterthat’sphysicallytiedtoyourrenewablegeneratingsystem(“GeneratorAccount”).IfyouwanttoreceiveaDetailofBillfortheremainingmetersintheNEMAarrangement(“Benefittingaccount(s)”)eachmonthcontactPG&E.

TypesofBillingCharges

Energyvs.Non-EnergyCharges:

• EnergyChargesarecalculatedbasedonyourratescheduleandtheamountofenergyPG&EsuppliedtoyouminusthepoweryougeneratedandexportedtothePG&Egrid.

• Non-Energychargesarethechargesassociatedwithtransmissionanddeliveryofenergyfromthegridtoserveyourpremises,orassociatedwithmaintainingtheservicesofyourNEMAarrangement.

Page 6: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

WhattoPayandWhen

ResidentialservicesandsomesmallerCommercialservices:Monthly,mustpayanyNon-EnergychargesthatappearonyourPG&EBillamountdue.Energychargesarebilledattheendofthe12-monthbillingcycleandwillappearonthe12thmonthPG&Ebill.EnergychargescanbetrackedonamonthlybasisontheDetailofBill.

AgriculturalandallotherCommercialservices:Monthly,mustpaybothEnergychargesandNon-Energycharges—“payasyougo.”

DuetothecomplexityoftheNEMAprogram,itmaytakeadditionaltimetosetupbillingfornewcustomers.PleasenotethatallofthemeterdatafromtherenewablesystemisbeingcapturedandwilleventuallybeappliedtoallofthemetersintheNEMAarrangement.Thissetupshouldtakenomorethan90days.Ifyouhavenotreceivedyourfirstbillafter90days,contactPG&Eat1-877-743-4112.

IfyouwouldliketoreducethenumberofDetailofBillstatements,contactPG&Eat1-877-743-4112.Also,customersmayaccesstheirDetailofBillbycreatinganaccountonPG&E’sYourAccount.

The12thmonthTrue-UpStatementandCharges

TheTrue-Upstatementisthelaststatementinyourbillingcycle.YourTrue-Upstatementswillallsay“AnnualTrue-Up”atthetopofeach“DetailofBill”(DOB)intheNEMAarrangement.Forresidentialandsmallcommercialcustomers,theTrue-Upreconcilesallcumulativeenergychargesandcreditsoverthe12-monthbillingcycle.Ifyouhavearemainingbalanceattheendofyoursolaryear,theTrue-UpstatementsoneachDetailofBillwillshowtheamountduetoPG&E.ThisamountwillalsoappearonyourregularPG&Ebill(EnergyStatement).

ForAgriculturalandLargeCommercialcustomers,creditsandchargesarereconciledmonthly,andatTrue-Upanyoverpaymentforenergyremainingwouldbeautomaticallycreditedbacktothecustomer.

Reminder:Ifyouhavegeneratedmoreenergyovertheentire12-monthbillcyclethanyouconsumedatthetimeoftheTrue-Up,theexcessenergyisnotcreditedperprogramrules.

Page 7: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

Monitor yourenergyuse with YourAccountYourAccountofferswaystomanageyouraccount,paybills,findenergy-savingprograms,andprovidestipsforreducingyourbill.Tocreateanaccount,visitpge.com/youraccount.

Reviewyourratescheduleoptions

ReviewyourrateoptionswithaPG&Eaccountrepand/orsolarcontractor.Dependingonyourusagepatternsandsolarproductiontheremaybeabetterrateoptionforyouonsolar.Note:CustomerswhoareapprovedforinterconnectionafterDecember16,2016arerequiredtobeonatime-of-use(TOU)ratetoparticipateinNEMA.

• Tofindoutmoreaboutresidentialtime-of-userateschedules,visitpge.com/restimeofuse

• Tofindoutmoreaboutagriculturalorcommercialtime-of-userateschedules,visitpge.com/bizrates

Page 8: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

AmountDue-Thisrepresentstheamountyoushouldpaythismonth.MostmonthstheDetailofBill(DOB)willmatchthisamount,buteveniftheydiffer,youareonlyresponsibleforpayingwhatislistedhere.Note:Forresidentialcustomers,thePG&EBill(“EnergyStatements”)willnotincludeyourenergychargesuntilyourAnnualTrue-Up;besuretotrackyour“True-UpPeriodEnergyCharges”onyourDetailofBill.

Generator/BenefitterAccountID-OnceyouareapprovedforNEMA,therateschedulefieldwillbeupdatedtoreflectwhethertheserviceisaGeneratorAccountoraBenefitting/AggregatedAccount.

UsageDetailsRelocated-OnceyouareaNEMAcustomer,allusagedetailspreviouslyshowninthissectionareontheDetailofBillonly.

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PG&E Energy Statement

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ENERGY STATEMENTwww.pge.com/MyEnergy

Account No: 123457890-9Statement Date: 06/01/2016

Due Date: 06/20/2016ENERGY STATEMENTwww.pge.com/MyEnergy

Account No: 123457890-9Statement Date: 06/01/2016

Due Date: 06/20/2016

Total Electric Charges $63.992Total Amount Due by 06/20/2016 $63.99

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Page 9: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

PACIFIC GAS AND ELECTRIC COMPANYELECTRIC DETAIL OF BILL

Service Dates: September 06,2017 to October 05,2017NEMA GENERATOR ACCOUNTMeter Number: 9999999999 Service Descriptor: Main Pump

Account ID: 1234567890HAPPY COW DAIRY INC222 SOLAR DRSOMEWHERE, CA 99999

Service ID: 1234567890 Rate Schedule: AG 4B/NEM2AG

PAGE 1This Net Energy Metering Aggregation (NEMA) Detail of Bill (DOB) statement summarizes your monthly billingand Net Energy Metering (NEM) energy charges/credits. Any charges due are reflected on your monthly "blue bill"(Energy Statement) which is mailed separately.

Energy charges are reconciled and due monthly. Your annual True-Up will be: Jan 2018

The annual True-Up occurs 12 billing cycles after the generating system receives Permission to Operate (PTO).Both the generation credits and the usage history are reset to zero starting with the first bill following the annualTrue-Up. Note: Energy credits do not carry forward after annual True-Up.

Residential and Small Commercial Services: Energy charges are due annually at True-Up but will stillappear as "charges" in the upcoming tables to help you track towards True-Up. Non-energy charges (i.e. minimumdelivery charges, demand charges, taxes, service and other fees) are due monthly. You may elect to pay energycharges monthly, however payments will not be applied to the balance until True-Up.

Agricultural and Large Commercial Services: All energy charges and non-energy charges are due monthly.Any energy charges paid monthly may be offset in future months by excess generation. When warranted,you will receive a refund for excess payments.

CURRENT BILL PERIOD CHARGES SUMMARY

Service Charges $22.13NEM Billing Fees (NEMA Arrangement Maintenance) 25.00Demand Charges 303.49NEM True-Up Adjustment 41.96

Total Charges Due This Month $392.58

TRUE-UP PERIOD ENERGY CHARGE/CREDIT SUMMARY

Cumulative Energy Charges: $-11,068.73Previously Billed Charges: $274.31*Current Energy Charges Due: $41.96

Cumulative Non-Bypassable Charges: $316.27Previously Billed Non-Bypassable Charges: $274.31**Current Non-Bypassable Charges Due: $41.96

*(Cumulative Energy Charges greater than or equal to 0) minus (Previously Billed Charges)**Cumulative Non-Bypassable Charges minus Previously Billed Non-Bypassable Charges

*The State Mandated Non-Bypassable Charge (NBC) is calculated based on your energy usage and is relevant to determinethe True-Up amount. This amount is included within the E nergy Charges however, cannot be offset by credits from exports.This charge includes the following fees: Public Purpose Programs, Nuclear Decommissioning, DWR Bond Charge andCompetition Transition Charge.

Please see tables on the following pages for further detail.

For inquiries about your NEMA billing, please contact our Solar Customer Service Center: 1-877-743-4112For more information about the NEMA Program and Billing: http://www.pge.com/nemaguideFor all other inquiries, please call: 1-800-743-5000

Date Billed: 01/12/18 Billing Point ID: 800027 4797Biller: R2RW

Detail of Bill Applies to Agricultural/Large Commercial Customers Only

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ServiceDates/True-Update-TheNEMADetailofBillissentforeachofthe12billingmonths.ThebillingcyclebeginswhenyoubeganparticipatingintheNEMAprogram(ortheanniversarythereafter)andendswithaTrue-Upapproximately12monthslater.

Generatorvs.BenefittingAccount-Theheader/titlewillindicatewhetheritistheDetailofBillfortheGeneratorAccountoroneoftheBenefitting(“Aggregated”)Accounts.Note:AttheannualTrue-Up(12thbillingstatement),thebannerwillincludethewords“AnnualTrue-Up”.

True-Update-ThisistheestimateddateofyourannualTrue-UpandwillappearasareminderoneachDetailofBill.Note:WhileAgriculturalandLargeCommercialaccountsseechargesandcreditsreconciledmonthly,theystillhaveanannualTrue-UpStatement.

Monthlyvs.AnnualEnergycharge-TakenoteoftheopeningparagraphsoftheDetailofBillregardingwhetherchargesareduemonthlyorannually.ForAgriculturalorLargeCommercialservices,allenergychargesandnon-energychargesareduemonthly.

CurrentBillPeriodChargesSummary-Thissectionrepresentstheamountowedafterallcumulativeenergychargesandcreditshavebeenreconciledonyourcurrentbill.ItalsoincludesNon-Energychargescomposedofdemandcharges,NEMAarrangementmaintenancefee,Non-Bypassablecharges(suchasachargeforpublicprograms),andenergycommissiontaxes.Thistotalwillmatchyour“CurrentElectricCharges”onyourmonthlyPG&Ebill.

Note:TheremaybeinstanceswherethechargesontheDetailofBilldonotmatchexactlywiththePG&Ebillduetoacreditadjustment,gas-relatedcharges,orotherservices.

True-UpPeriodEnergyCharge/CreditSummary-TheDetailofBillkeepstrackofyourcumulativechargesandcreditsfromthestartofthe12-monthbillingcycle.Adetailedbreakdownofchargesforcurrentandpastmonthscanbefoundwithinthe“NEMATrue-UpHistorySummary”tableintheDetailofBill.AftertheAnnualTrue-Up,allcreditsandchargeswillberesettozeroandanew12-monthbillingcyclewillbegin.

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Page 10: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

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ServiceDates/True-Update-TheNEMADetailofBillissentforeachofthe12billingmonths.ThebillingcyclebeginswhenyoubeganparticipatingintheNEMAprogram(ortheanniversarythereafter)andendswithanannualTrue-Upapproximately12monthslater.

Generatorvs.BenefittingAccount-Theheader/titlewillindicatewhetheritistheDetailofBillfortheGeneratorAccountoroneoftheBenefitting(“Aggregated”)Accounts.Note:AttheannualTrue-Up(12thbillingstatement),thebannerwillincludethewords“AnnualTrue-Up.”

RateSchedule-Theratescheduleincludesthewords“NEMA”afterthecurrentratetoindicatethattheaccounttiedtothemeterispartofaNEMA.Note:ForservicesparticipatinginNEM2.0,therateschedulewillincludethewords“NEM2A”.

True-Update-ThisistheestimateddateofyourannualTrue-UpandwillappearasareminderoneachDetailofBill.Note:WhileAgriculturalandLargeCommercialaccountsseechargesandcreditsreconciledmonthly,theystillhaveanannualTrue-UpStatement.

Monthlyvs.AnnualEnergycharge-TakenoteoftheopeningparagraphsoftheDetailofBillregardingwhetherchargesareduemonthlyorannually.ForaResidentialservice,non-energychargesareduemonthlywhileallenergychargesaredueattheannualTrue-Up.

CurrentBillPeriodChargesSummary-ThissectionincludesNon-Energychargescomposedofminimumdeliverycharges,NEMAarrangementmaintenancefee,andpotentiallyNon-Bypassablecharges(suchasachargeforpublicprograms).Thistotalwillmatchyour“CurrentElectricCharges”onyourmonthlyPG&Ebill.

AttheannualTrue-Up,anyenergychargesduewillappearasa“True-UpAdjustment.”

True-UpPeriodEnergyCharge/CreditSummary-TheDetailofBillkeepstrackofyourcumulativechargesandcreditsfromthestartofthe12-monthbillingcycle.Adetailedbreakdownofchargesandcreditscanbefoundwithinthe“NEMATrue-UpHistorySummary”tableintheDetailofBill.AftertheAnnualTrue-Up,allcreditsandchargeswillberesettozeroandanew12-monthbillingcyclewillbegin.

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PACIFIC GAS AND ELECTRIC COMPANYELECTRIC DETAIL OF BILL

Service Dates: October 03,2017 to November 01,2017NEMA GENERATOR ACCOUNTMeter Number: 9999999999 Service Descriptor: House Meter

Account ID: 1234567890JAMES DOE555 SOLAR DRSOMEWHERE, CA 99999

Service ID: 1234567890 Rate Schedule: ETOUAXB/NEM2AG

PAGE 1This Net Energy Metering Aggregation (NEMA) Detail of Bill (DOB) statement summarizes your monthly billingand Net Energy Metering (NEM) energy charges/credits. Any charges due are reflected on your monthly "blue bill"(Energy Statement) which is mailed separately.

Energy charges are reconciled annually and due at the end of your annual True-Up period: Apr 2018

The annual True-Up occurs 12 billing cycles after the generating system receives Permission to Operate (PTO).Both the generation credits and the usage history are reset to zero starting with the first bill following the annualTrue-Up. Note: Energy credits do not carry forward after annual True-Up.

Residential and Small Commercial Services: Energy charges are due annually at True-Up but will stillappear as "charges" in the upcoming tables to help you track towards True-Up. Non-energy charges (i.e. minimumdelivery charges, demand charges, taxes, service and other fees) are due monthly. You may elect to pay energycharges monthly, however payments will not be applied to the balance until True-Up.

Agricultural and Large Commercial Services: All energy charges and non-energy charges are due monthly.Any energy charges paid monthly may be offset in future months by excess generation. When warranted,you will receive a refund for excess payments.

CURRENT BILL PERIOD CHARGES SUMMARY

NEM Billing Fees (NEMA Arrangement Maintenance) $15.00Minimum Charges 9.53Electric Utility User Tax 1.47

Total Charges Due This Month $26.00

TRUE-UP PERIOD ENERGY CHARGE/CREDIT SUMMARY

Current Month Energy Charge or Credit (-) $133.63

Cumulative Energy Charges or Credits (-) $476.43

*Current Month Non-Bypassable Charges $23.22

Cumulative Non-Bypassable Charges $120.89

*The State Mandated Non-Bypassable Charge (NBC) is calculated based on your energy usage and is relevant to determinethe True-Up amount. This amount is included within the E nergy Charges however, cannot be offset by credits from exports.This charge includes the following fees: Public Purpose Programs, Nuclear Decommissioning, DWR Bond Charge andCompetition Transition Charge.

Please see tables on the following pages for further detail.

For inquiries about your NEMA billing, please contact our Solar Customer Service Center: 1-877-743-4112For more information about the NEMA Program and Billing: http://www.pge.com/nemaguideFor all other inquiries, please call: 1-800-743-5000

Date Billed: 01/12/18 Billing Point ID: 800027 6684Biller: R2RW

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Detail of Bill Applies to Residential and Small Commercial Customers Only

Page 11: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

Applies to All NEMA customers

PACIFIC GAS AND ELECTRIC COMPANYELECTRIC DETAIL OF BILL

Service Dates: September 06,2017 to October 05,2017NEMA GENERATOR ACCOUNT

Meter Number: 9999999999 Service Descriptor: Main Pump

HAPPY COW DAIRY INC222 SOLAR DRSOMEWHERE, CA 99999

Account ID: 1234567890Service ID: 1234567890

Rate Schedule: AG 4B/NEM2AG

PAGE 2USAGE AND GENERATION SUMMARY

NEMA AGGREGATED METER ARRANGEMENT SUMMARYACCOUNT ID METER

NUMBERNEM ACCOUNTTYPE

RATESCHEDULE

SERVICE ADDRESS SERVICE DESCRIPTOR[1]

12345678901234567890123456789023456789011234567890

99999999998888888888777777777766666666665555555555

GENERATINGAGGREGATEDAGGREGATEDAGGREGATEDAGGREGATED

AG 4BAG 4AAG 4BETOUAWBA1X

222 SOLAR DR, SOMEWHERE, CA 99999 3332 SOLAR DR, SOMEWHERE, CA 99999 4441 SOLAR DR, SOMEWHERE, CA 999995550 SOLAR DR, SOMEWHERE, CA 999996662 SOLAR DR, SOMEWHERE, CA 99999

[1]Service Descriptors will be displayed here. Contact PG&E in order to add a service descriptor to your services.

Main PumpSecondary Pump

House Meter

PACIFIC GAS AND ELECTRIC COMPANYELECTRIC DETAIL OF BILL

Service Dates: September 06,2017 to October 05,2017NEMA GENERATOR ACCOUNT

Meter Number: 9999999999 Service Descriptor: Main Pump

HAPPY COW DAIRY INC222 SOLAR DRSOMEWHERE, CA 99999

Account ID: 1234567890Service ID: 1234567890

Rate Schedule: AG 4B/NEM2AG

PAGE 2USAGE AND GENERATION SUMMARY

NEMA AGGREGATED METER ARRANGEMENT SUMMARYACCOUNT ID METER

NUMBERNEM ACCOUNTTYPE

RATESCHEDULE

SERVICE ADDRESS SERVICE DESCRIPTOR[1]

12345678901234567890123456789023456789011234567890

99999999998888888888777777777766666666665555555555

GENERATINGAGGREGATEDAGGREGATEDAGGREGATEDAGGREGATED

AG 4BAG 4AAG 4BETOUAWBA1X

222 SOLAR DR, SOMEWHERE, CA 99999 3332 SOLAR DR, SOMEWHERE, CA 99999 4441 SOLAR DR, SOMEWHERE, CA 999995550 SOLAR DR, SOMEWHERE, CA 999996662 SOLAR DR, SOMEWHERE, CA 99999

[1]Service Descriptors will be displayed here. Contact PG&E in order to add a service descriptor to your services.

Main PumpSecondary Pump

House Meter

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PACIFIC GAS AND ELECTRIC COMPANYELECTRIC DETAIL OF BILL

Service Dates: September 06,2017 to October 05,2017NEMA GENERATOR ACCOUNT

Meter Number: 9999999999 Service Descriptor: Main Pump

HAPPY COW DAIRY INC222 SOLAR DRSOMEWHERE, CA 99999

Account ID: 1234567890Service ID: 1234567890

Rate Schedule: AG 4B/NEM2AG

PAGE 3USAGE AND GENERATION SUMMARY

NEMA SOLAR GENERATION ALLOCATION SUMMARYPRE-GENERATION USAGE[1] GENERATION ALLOCATION[2] BILLED USAGE

SERVICE ID METERNUMBER

BILL PERIODENERGY USAGE

(KWH)

CUMULATIVEENERGY USAGE

(KWH)

PREV. PERIODALLOCATION

(KWH)

BILL PERIODALLOCATION[3]

(KWH)

CUMULATIVEALLOCATION

(KWH)

CUMULATIVEALLOCATIONPERCENT(%)

BILL PERIODBILLED USAGE

(KWH)

CUMULATIVEBILLED USAGE

(KWH)12345678903456789011345678901234567890133456789014

99999999998888888888777777777766666666665555555555

1,75995

6,451894515

13,2651,55876,23710,0014,656

-10080-1992-51230-7245-989

-11,639-752

-46,741-6,395-3,521

-75,023-8,812

-431,172-56,563-26,333

12.55%1.47%72.11%9.46%4.40%

-9,880-657

-40,290-5,501-3,006

-61,755-7,253

-354,938-46,561-21,678

TOTALS 9,714 105,717 -71535 -69,048 -597,902 100% -59,334 -492,185[1]Energy usage for the generating meter may not include additional solar energy being directly consumed during load usage.[2]Generation Allocation calculation = (Cumulative Usage / Total Cumulative Usage) x Total Cumulative Generation minus (-) Previous Allocation.[3]Positive allocation represents re-allocation of monthly generation credits. T his is done to ensure optimal annual offset.

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NEMAAggregatedMeterArrangementSummary-Thisisalistofalloftheservices,includedinyourNEMAArrangement.Eachservicehasanassociatedmeternumber.

NEMASolarGenerationAllocationSummary-Thistableshowsthedynamicreallocationofthegenerationcreditsbasedonthecumulativeusageofeachelectricmeter.Thecolumntitled“BillPeriodAllocation”showstheallocationfortherespectivemetersforthecurrentmonth.Anegativevalueinthiscolumnindicatesthatgenerationcreditsarebeingappliedtotherespectivemeter,whereasapositivevaluerepresentsthere-allocationofgenerationcreditstoanothermeterwhichhasmorecumulativeload.Thisisdonetoensureoptimalannualoffset.

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Page 12: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

Applies to Agricultural and Large Commercial Customers Only

Applies to Residential Customers Only

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TotalEnergyCharges-ThiscolumnindicateseachmonthhowyouaretrackingtowardsTrue-Up.

NEMATrue-UpHistorySummary-ResidentialDetailofBill-Thistableshowsasummaryofallyear-to-datecharges,includingcreditsfromthesolargeneration,(GeneratorAccountshowninthisexample).

NEMATrue-UpHistorySummary-Agricultural/LargeCommercialDetailofBill-Thistableshowsasummaryofallyear-to-datecharges,includingcreditsfromthesolargeneration,fortheGeneratorAccount.ThistablealsoappearsontheBenefittingAccountsDetailofBillforthatservice.

PACIFIC GAS AND ELECTRIC COMPANYELECTRIC DETAIL OF BILL

Service Dates: October 03,2017 to November 01,2017NEMA GENERATOR ACCOUNT

Meter Number: 9999999999 Service Descriptor: House Meter

JAMES DOE555 SOLAR DRSOMEWHERE, CA 99999

Account ID: 1234567890Service ID: 1234567890

Rate Schedule: ETOUAXB/NEM2AG

PAGE 4USAGE AND GENERATION SUMMARY

NEMA TRUE-UP HISTORY SUMMARYENERGY CHARGES NON-ENERGY CHARGES[2] ANNUAL REVIEW

BILLPERIODEND DATE

RATESCHEDULE

BILLPERIODBILLEDUSAGE(KWH)

RESENERGYCHARGES

[1]

TOTALENERGYCHARGES

NEMBILLING

FEES

MINIMUMDELIVERYCHARGE

UTILITYUSERTAX(UUT)

TOTALNON-

ENERGYCHARGES

TOTALCHARGES

DUETHIS

MONTH[4]

MINIMUMENERGY

CHARGES[5]

UNBILLEDECT[6]

11/01/1710/03/1709/04/1708/02/1707/04/1706/04/1705/03/17

ETOUAXBETOUAXBETOUAXBETOUAXBETOUAXBETOUAXBETOUAXB

4612203081331431682

$133.50$74.77$104.53$49.28$52.56$59.73$1.66

$133.63$74.83$104.62$49.32$52.60$59.77$1.66

$15.00$15.00$15.00$15.00$15.00$15.00$90.00

$9.53$9.53$10.84$9.53$9.85$10.51$0.66

$1.47$1.47$1.55$1.47$1.49$1.53$5.44

$26.00$26.00$27.39$26.00$26.34$27.04$96.10

$26.00$26.00$27.39$26.00$26.34$27.04$96.10

$37.83$19.60$25.93$5.05$6.04$11.59$-0.01

$0.13$0.06$0.09$0.04$0.04$0.04$0.00

TOTALS 1,435 $476.03 $476.43 $180.00 $60.45 $14.42 $254.87 $254.87 $106.03 $0.40[1]These charges include credits from the generation allocation as well as any applicable State-Mandated Non-Bypassable Charges (NBCs).Note: NBCs are calculated based on actual kWh energy consumption and may be part of the True-Up amount as required. However, per theNEM program rules, the NB C amount cannot be offset by credits from the solar energy system. This amount must be paid by the customer.[2]These charges cannot be offset by negative values (solar or renewable generation) in the "E NERGY CHARGES[1]" column.[4]Residential and Small Commercial Customers pay Non-Energy Charges monthly and all outstanding Energy Charges at the annual True-Up.[5]Minimum Energy Charges are commodity costs related to energy usage and will be paid (if a positive amount) at True-Up whenEnergy Charges before tax are less than the sum of your total Minimum Energy and Delivery Charges.[6]The ECT Tax charge is included in the "TOTAL ENERGY CHARGES" value, but reconciled annually. Energy Charges may be paid monthly if desired.

12

PACIFIC GAS AND ELECTRIC COMPANYELECTRIC DETAIL OF BILL

Service Dates: September 06,2017 to October 05,2017NEMA GENERATOR ACCOUNT

Meter Number: 9999999999 Service Descriptor: Main Pump

HAPPY COW DAIRY INC222 SOLAR DRSOMEWHERE, CA 99999

Account ID: 1234567890Service ID: 1234567890

Rate Schedule: AG 4B/NEM2AG

PAGE 4USAGE AND GENERATION SUMMARY

NEMA TRUE-UP HISTORY SUMMARYENERGY CHARGES NON-ENERGY CHARGES[2]

BILLPERIODEND DATE

RATESCHEDULE

BILLPERIODBILLEDUSAGE(KWH)

NEMTRUE-UPADJ.[1]

TOTALENERGYCHARGES

SERVICECHARGES

NEMBILLING

FEES

DEMANDCHARGES

TOTALNON-

ENERGYCHARGES

TOTALCHARGES

DUETHIS

MONTH[4]10/05/1709/06/1708/06/1707/06/1706/06/1705/07/1704/05/1703/07/1702/05/17

AG 4BAG 4BAG 4BAG 4BAG 4BAG 4BAG 4BAG 4BAG 4B

-9,880-7,570-9,934-7,059-9,181-4,255-6,350-4,403-3,123

$41.96$59.87$78.64$53.25$40.93$20.41$12.57$4.05$4.59

$41.96$59.87$78.64$53.25$40.93$20.41$12.57$4.05$4.59

$22.13$23.66$23.66$22.90$22.89$24.42$22.13$22.89$23.66

$25.00$25.00$25.00$25.00$25.00$25.00$25.00$25.00$150.00

$303.49$332.86$309.21$336.09$293.70$121.87$65.54$2.26$2.26

$350.62$381.52$357.87$383.99$341.59$171.29$112.67$50.15$175.92

$392.58$441.39$436.51$437.24$382.52$191.70$125.24$54.20$180.51

TOTALS -61,755 $316.27 $316.27 $208.34 $350.00 $1,767.28 $2,325.62 $2,641.89[1]These charges include credits from the generation allocation as well as any applicable State-Mandated Non-Bypassable Charges (NBCs).Note: NBCs are calculated based on actual kWh energy consumption and may be part of the True-Up amount as required. However, per theNEM program rules, the NB C amount cannot be offset by credits from the solar energy system. This amount must be paid by the customer.[2]These charges cannot be offset by negative values (solar or renewable generation) in the "E NERGY CHARGES[1]" column.[4]Residential and Small Commercial Customers pay Non-Energy Charges monthly and all outstanding Energy Charges at the annual True-Up.

PACIFIC GAS AND ELECTRIC COMPANYELECTRIC DETAIL OF BILL

Service Dates: September 06,2017 to October 05,2017NEMA GENERATOR ACCOUNT

Meter Number: 9999999999 Service Descriptor: Main Pump

HAPPY COW DAIRY INC222 SOLAR DRSOMEWHERE, CA 99999

Account ID: 1234567890Service ID: 1234567890

Rate Schedule: AG 4B/NEM2AG

PAGE 4USAGE AND GENERATION SUMMARY

NEMA TRUE-UP HISTORY SUMMARYENERGY CHARGES NON-ENERGY CHARGES[2]

BILLPERIODEND DATE

RATESCHEDULE

BILLPERIODBILLEDUSAGE(KWH)

NEMTRUE-UPADJ.[1]

TOTALENERGYCHARGES

SERVICECHARGES

NEMBILLING

FEES

DEMANDCHARGES

TOTALNON-

ENERGYCHARGES

TOTALCHARGES

DUETHIS

MONTH[4]10/05/1709/06/1708/06/1707/06/1706/06/1705/07/1704/05/1703/07/1702/05/17

AG 4BAG 4BAG 4BAG 4BAG 4BAG 4BAG 4BAG 4BAG 4B

-9,880-7,570-9,934-7,059-9,181-4,255-6,350-4,403-3,123

$41.96$59.87$78.64$53.25$40.93$20.41$12.57$4.05$4.59

$41.96$59.87$78.64$53.25$40.93$20.41$12.57$4.05$4.59

$22.13$23.66$23.66$22.90$22.89$24.42$22.13$22.89$23.66

$25.00$25.00$25.00$25.00$25.00$25.00$25.00$25.00$150.00

$303.49$332.86$309.21$336.09$293.70$121.87$65.54$2.26$2.26

$350.62$381.52$357.87$383.99$341.59$171.29$112.67$50.15$175.92

$392.58$441.39$436.51$437.24$382.52$191.70$125.24$54.20$180.51

TOTALS -61,755 $316.27 $316.27 $208.34 $350.00 $1,767.28 $2,325.62 $2,641.89[1]These charges include credits from the generation allocation as well as any applicable State-Mandated Non-Bypassable Charges (NBCs).Note: NBCs are calculated based on actual kWh energy consumption and may be part of the True-Up amount as required. However, per theNEM program rules, the NB C amount cannot be offset by credits from the solar energy system. This amount must be paid by the customer.[2]These charges cannot be offset by negative values (solar or renewable generation) in the "E NERGY CHARGES[1]" column.[4]Residential and Small Commercial Customers pay Non-Energy Charges monthly and all outstanding Energy Charges at the annual True-Up.

PACIFIC GAS AND ELECTRIC COMPANYELECTRIC DETAIL OF BILL

Service Dates: September 06,2017 to October 05,2017NEMA GENERATOR ACCOUNT

Meter Number: 9999999999 Service Descriptor: Main Pump

HAPPY COW DAIRY INC222 SOLAR DRSOMEWHERE, CA 99999

Account ID: 1234567890Service ID: 1234567890

Rate Schedule: AG 4B/NEM2AG

PAGE 4USAGE AND GENERATION SUMMARY

NEMA TRUE-UP HISTORY SUMMARYENERGY CHARGES NON-ENERGY CHARGES[2]

BILLPERIODEND DATE

RATESCHEDULE

BILLPERIODBILLEDUSAGE(KWH)

NEMTRUE-UPADJ.[1]

TOTALENERGYCHARGES

SERVICECHARGES

NEMBILLING

FEES

DEMANDCHARGES

TOTALNON-

ENERGYCHARGES

TOTALCHARGES

DUETHIS

MONTH[4]10/05/1709/06/1708/06/1707/06/1706/06/1705/07/1704/05/1703/07/1702/05/17

AG 4BAG 4BAG 4BAG 4BAG 4BAG 4BAG 4BAG 4BAG 4B

-9,880-7,570-9,934-7,059-9,181-4,255-6,350-4,403-3,123

$41.96$59.87$78.64$53.25$40.93$20.41$12.57$4.05$4.59

$41.96$59.87$78.64$53.25$40.93$20.41$12.57$4.05$4.59

$22.13$23.66$23.66$22.90$22.89$24.42$22.13$22.89$23.66

$25.00$25.00$25.00$25.00$25.00$25.00$25.00$25.00$150.00

$303.49$332.86$309.21$336.09$293.70$121.87$65.54$2.26$2.26

$350.62$381.52$357.87$383.99$341.59$171.29$112.67$50.15$175.92

$392.58$441.39$436.51$437.24$382.52$191.70$125.24$54.20$180.51

TOTALS -61,755 $316.27 $316.27 $208.34 $350.00 $1,767.28 $2,325.62 $2,641.89[1]These charges include credits from the generation allocation as well as any applicable State-Mandated Non-Bypassable Charges (NBCs).Note: NBCs are calculated based on actual kWh energy consumption and may be part of the True-Up amount as required. However, per theNEM program rules, the NB C amount cannot be offset by credits from the solar energy system. This amount must be paid by the customer.[2]These charges cannot be offset by negative values (solar or renewable generation) in the "E NERGY CHARGES[1]" column.[4]Residential and Small Commercial Customers pay Non-Energy Charges monthly and all outstanding Energy Charges at the annual True-Up.

3

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CurrentBillPeriodTOUEnergy-Thistabledetailsyournetmonthlyenergyusageinkilowatt-hours(kWh).Itcomparesthegenerationcreditsallocatedtothismeter(identifiedattheendoftheChannelIDwitha“C”)withtheusageassociatedwiththismeter(identifiedbytheletter“A”).Totalnetusageappearsinthe“MeteredEnergyUsage”column.

BenefittingAccountSummary-Thistableshowsthebalanceduethismonthforeachofthebenefittingaccountsinthearrangement,showninthe“TotalMonthlyCharges”column.

1

2

PACIFIC GAS AND ELECTRIC COMPANYELECTRIC DETAIL OF BILL

Service Dates: October 03,2017 to November 01,2017NEMA GENERATOR ACCOUNT

Meter Number: 9999999999 Service Descriptor: House Meter

JAMES DOE555 SOLAR DRSOMEWHERE, CA 99999

Account ID: 1234567890Service ID: 1234567890

Rate Schedule: ETOUAXB/NEM2AG

PAGE 6USAGE HISTORY

TOU Energy History:

SERVICEID

METERNUMBER

RATESCHEDULE

BILLINGPERIOD

BILLINGMONTH

BILLINGFACTOR

SUMMERENERGY

ONPEAK(kWH)

SUMMERENERGY

PARTPEAK(kWH)

SUMMERENERGY

OFFPEAK(kWH)

WINTERENERGY

ONPEAK(kWH)

WINTERENERGY

PARTPEAK(kWH)

WINTERENERGY

OFFPEAK(kWH)

METEREDENERGYUSAGE(KWH)

1234567890123456789012345678901234567890123456789012345678901234567890

9999999999999999999999999999999999999999999999999999999999999999999999

ETOUAXBETOUAXBETOUAXBETOUAXBETOUAXBETOUAXBETOUAXB

11/01/1710/03/1709/04/1708/02/1707/04/1706/04/1705/03/17

NOV 2017OCT 2017SEP 2017AUG 2017JUL 2017JUN 2017MAY 2017

1.0001.0001.0001.0001.0001.0000.070

-35-92-121-122-11

20640025426526

453

-107-12

41646

26014

4612203081331431682

1

PACIFIC GAS AND ELECTRIC COMPANYELECTRIC DETAIL OF BILL

Service Dates: September 06,2017 to October 05,2017NEMA GENERATOR ACCOUNT

Meter Number: 9999999999 Service Descriptor: Main Pump

HAPPY COW DAIRY INC222 SOLAR DRSOMEWHERE, CA 99999

Account ID: 1234567890Service ID: 1234567890

Rate Schedule: AG 4B/NEM2AG

PAGE 8USAGE AND GENERATION SUMMARY

BENEFITTING ACCOUNT SUMMARYENERGY CHARGES NON-ENERGY CHARGES[2]

SERVICE ID METERNUMBER

RATESCHEDULE

NEMTRUE-UPADJ.[1]

TOTALENERGYCHARGES

SERVICECHARGES

DEMANDCHARGES

TOTALNON-

ENERGYCHARGES

TOTALCHARGES

DUETHIS

MONTH[4]3456789011345678901234567890133456789014

8888888888777777777766666666665555555555

AG 4AAG 4BETOUAWBA1X

$2.39$162.57$20.82$0.00

$2.39$162.57$20.82$0.00

$16.65$16.65$0.00$9.53

$81.20$353.10$0.00$0.00

$97.85$369.75$0.00$9.53

$100.24$532.32$20.82$9.53

TOTALS $185.78 $185.78 $42.83 $434.30 $477.13 $662.91[1]These charges include credits from the generation allocation as well as any applicable State-Mandated Non-Bypassable Charges (NBCs).Note: NBCs are calculated based on actual kWh energy consumption and may be part of the True-Up amount as required. However, per theNEM program rules, the NB C amount cannot be offset by credits from the solar energy system. This amount must be paid by the customer.[2]These charges cannot be offset by negative values (solar or renewable generation) in the "E NERGY CHARGES[1]" column.[4]Residential and Small Commercial Customers pay Non-Energy Charges monthly and all outstanding Energy Charges at the annual True-Up.Note: Although you may have unbilled charges that could be due at the annual T rue-up, only billed charges are being currently displayed.To receive a Detail of Bill that provides more information about your unbilled charges, please contact PG&E.

Applies to all NEMA customers

2

Page 14: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

HerearesomekeyquestionscustomershaveaskedaboutPG&E’senergymanagementtools,billingstatements,andtheNEMAprogramitself.

Q: Can I access my charges and credits online?

A:Yes.PG&EstronglyrecommendsenrollinginYourAccountatpge.com/youraccountwhereyoucan:

• AccessyourPG&EbillandDetailofBillstatements• Manageyouraccount• MakepaymentsonyourregularPG&Ebill• Findtheinformationtounderstandandmanageyournetenergyuse• Findenergy-savingprograms• Findandsharetipsforreducingyourbill

Q: How do I access my Detail of Bills (DOB) via YourAccount?

A:Bycompletingthefollowingsteps,youwillhaveaccesstoallofyourDetailofBills:

1. SignintoYourAccount,andonthelandingpageclickthedownarrowtotherightofthecustomername,andthenclick“YourAccounts&Services.”

2. Onthe“YourAccounts&Services”page,alltheenrolledServiceAgreementsarelistedunder“ServicesLinkedtoMyProfile.”Sincetherecanbemanyoftheseforalargecustomer,youcansearchthetablebyenteringthefirstfourorfivedigitsoftheServiceIDintheboxtothefarrightof“ServicesLinkedtoMyProfile.”Alternatively,clickingontheheaderinthe“ServiceID”columnwillsortthatcolumninorder,makingiteasiertofindaServiceIDbyscrolling.OncetheServiceIDislocated,clickontheServiceIDnumbertogotothe“ViewServiceDetails”page.

FrequentlyAskedQuestions:

RESIDENTIAL BUSINESS

EMERGENCIES SAFETY CONTACT PG&E ENGLISH

HI, MICHAEL SIGN OUT

YOUR ACCOUNT CUSTOMER SERVICE OUTAGES RATE PLANS SAVE ENERGY & MONEY SOLAR & VEH NITY

ERTSHi, Michael Account: 37 SR

HI, MICHAEL SIGN OU

EH NITY

RT

NNNNNNNNN

EEEE

Sign Out

Edit Profile & Alerts

My Accounts & Services

Your Account Usage, Rates & Savings

ServicesEdit Service names, view details on individual Services from your Profile.

Services Linked to My Profile

Service Name

Edit 1005<No Service Name> ACTIVE

Service ID Status Address Unlink

1005

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3. Onthe“ViewServiceDetails”page,thereisalinktothecurrentDetailofBillstatement,andadropdownthatshowsthedatesforthelast36monthsofDetailofBillandTrue-UpStatements.ClickingonthelinkopensthecurrentstatementinPDFformat,whileselectingadatefromthedropdownopensastatementfortheselectedmonth(alsoinPDFformat).Note:ifthereismorethanonestatementforamonth–sayaDetailofBillandaTrue-Upstatement–thedatewillshowtwice.EachstatementwillbeclearlylabeledonceyouclickintothePDFdetailsofeachstatement.

Q: Why am I charged a small monthly fee for participating in NEMA?

A:Thisfeeisnotachargeforhavingsolar.The“minimumamountdue”chargereflectsanominalamountonsomerateschedules.ItcoversuseofthePG&Egrid,regardlessofwhetheryouhavesolaroruseanyelectricity.However,thereareapplicableNEMAfeeswhichappearontheDetailofBillofthegeneratoraccounttitled“NEMBillingFees”(NEMAarrangementmaintenancefee).Thefeeincludesaone-timesetupchargeof$25pereverymeterintheNEMAarrangementandamonthlychargeof$5pereverymeterintheNEMAarrangement.

Q: What does a SmartMeter mean for me?

A:SmartMetertechnologygivesyouadetailedandusefulviewofyournetenergyuse.Viewabreakdownofyourmonthlynetenergyusagein15-minute,hourly,ordailyintervalstoseehowyouearncreditsbysendingenergytothegridorincurchargesbydrawingelectricityfromthegrid.Althoughthisfeatureisonlyavailableforthegeneratoraccount,havingaSmartMeterontheaggregatedaccountsassistsintimelybilling.ForCustomersparticipatinginNEM1,ifyoucurrentlyhaveanon-SmartMeterbutwouldlikeoneinstalled,pleasecontactPG&Eat1-877-743-4112.

View Service Details Select a Service Agreement ID

Return to View Account Details

Usage Summary

1005

What to w

1$ permonth

2$ permonth

14$ permonth

18$ permonth

137$ permonth

Explore the

1005

Service ID:Premise Type:Service ID Status: ACTIVEView Nearby Gas Transmission Pipelines

Outage Block: 3PAssociated Account: 1503-5

View Detail of Latest Bill

View Details of Previous Bills

Select Bill Date

Page 16: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

Q: Are there more resources available to help me understand how NEMA allocation works?

A:ForamoredetailedwalkthroughoftheNEMAallocation,visitpge.com/nemaguide.

Q: If my usage increases or decreases will it impact how much credit I receive?

A:ThedynamicallocationoftheNEMAprogramputsgenerationcreditswheretheyaremostneeded—atthemeterswiththelargestconsumption.Sincethesystemisdesignedtobesizedtoyourhistoricload,adecreaseinusagewillnotimpactyouonamonthlybasis.However,afterTrue-Up,anyexcesscreditsthatareavailablebeyondwhatisneededtomeettheloadofeachaccountinthearrangementwillbe“zeroedout.”

Q: If I am expecting a large decrease in energy usage, how do I change my NEMA arrangement?

A:TomakeanychangestoyourNEMAarrangement,contactPG&Eat1-877-743-4112.Arepresentativewillprovideyouwiththestepsneededtomaketherequest.Pleasebeadvised,anyadditionordeletionofmetersonaNEMAarrangementwillcauseaTrue-Up,asdescribednext.IfyouTrue-Upearly,anyexcessaccruedNEMAcreditswillbelost.AfterTrue-Upanew12-monthbillcyclewillbegin.

Q: What can cause an early True-Up?

A:True-Upsarescheduledtoonlyoccurattheendof12billingperiods.However,thereareafewactionsthatwilltriggeranearlyTrue-Up,evenpriortothe12thbillingperiod.InordertoavoidanearlyTrue-UportoensurethataTrue-Updoesnotoccuratadisadvantageoustime(suchasafterlargeseasonalenergyconsumptionwithlittlegeneration),pleasetakenoteofthebelowdescribedactions.Additionally,priortomakinganychangestotheNEMAarrangement,youmaywishtoconsultwithPG&Eand/oryoursysteminstaller.

ThefollowingactionswillresultinanimmediateTrue-Up:

1. Aggregation“Rearrangements”(PG&Emustbenotifiedinordertomakea Rearrangement)

a. AddinganothermetertotheNEMAarrangementasabenefitting account b. RemovinganexistingbenefittingaccountfromtheNEMAarrangement, includingdiscontinuingtheserviceofoneofthebenefittingaccounts

Page 17: FOR AGRICULTURAL AND RESIDENTIAL CUSTOMERS · 2018-03-16 · than 90 days. If you have not received your first bill after 90 days, contact PG&E at1-877-743-4112. If you would like

XXX-XXXX-XXXX

2. InfrastructurechangestoanyoftheelectricmetersintheNEMA arrangemente.g.: a. Modifyingtheservicepanelofameter b. Upgradingatransformer

3. Changingtheaccounttypeofanyoftheelectricmeteraccountsinthe arrangement(e.g.changingfromanagriculturalservicetoaresidential service)

4. Changingtheownershipofthegeneratingorbenefittingaccount

• Note:Ifthereisachangeinownership,theNEMAarrangement muststillabidebytheprogramruleswithallthemetersbeingsolely owned,leased,orrentedbythesameCustomerofRecordinorderto remaineligibleforNEMA.

Apartfromthescenariosdescribedabove,ifPG&Eoptstochangeoutacustomermeterapartfromanycustomer-initiatedaction,anearlyTrue-Upshouldnotoccur.

Q: If some of my benefitting meters are spread across multiple PG&E accounts, can I merge all of them into one account?

A:TomergeelectricservicesthatmaybeondifferentPG&Eaccounts,contactPG&Eat1-877-743-4112.Residentialservicescannotbemergedintooneaccountwithcommercialoragriculture,butcommercialandagriculturalservicescanbecombinedintooneaccount.Forexample,ifaNEMAarrangementiscomposedoftworesidentialservices,oneagriculturalservice,andonecommercialservice,thetworesidentialservicescanbecombinedunderonecustomeraccountandtheagriculturalandcommercialservicescanbecombinedintoadifferentaccountnumber.Note:evenwhenservicesaremerged,eachmeterwillstillgenerateitsownDetailofBill(DOB).

Q: Who should I contact with questions about my electric account or Detail of Bills (DOB)?

A:ContactPG&E’sSolarCustomerServiceCenterat1-877-743-4112forany accountquestions.TheSolarCustomerServiceCenterisavailableMonday- Fridayduringnormalbusinesshours.

“PG&E” refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. ©2018 Pacific Gas and Electric Company. All rights reserved. This program is funded by California utility customers and administered by PG&E under the auspices of the California Public Utilities Commission. PG&E prints its materials with soy-based inks on recycled paper. CSO-1217-9293