Fonua Magazine - August 2014

Store of the QuarterFind out who won

The latest technology

CompetitionWin a Huawei Ascend G6

ReviewsLatest Smartphones

Hello from FónfixTips and Tricks

Fónua News - Pages 4-5Dealer Portal and CE

Industry News - Pages 6-8Stay up to date

Retail Achievements - Page 21Who's doing what

Summer Madness

www.fonua.com

Page 14 Pages 10-12 Pages 18-19Page 22

ISSUE 11

173_Fonua Magazine March Issue 11.indd 1 14/08/2014 12:47

The style you want, the protection you need.

When it comes to your smartphone, it’s not just about the protection. It’s also about you — your style, your personality, your life. With the new Symmetry Series, you don’t have

to choose between a protective case and a stylish one. You can have it all.

www.otterbox.ie

Slim one-piece design for easy installation

Dual material provides trusted OtterBox protection

Raised bevelled edge protects screen

Internal material and coring dissipate shock

style and protectioncollide.


SummaryFónua News Pages 4-5

Industry News Pages 6-8

Review HTC One M8 Page 10

Review Galaxy S5 Page 11

Review Sony Xperia Z2 Page 12

Fónua and CE Page 13

Competition Page 14

Advertorial - Alcatel One Touch Pixi 8 Page 15

Range Review Page 16

Fitness Trackers Page 17

Hello from Fónfix Pages 18-19

Retail Achievements Page 21

Store of the Quarter Pages 22

Alcatel One Touch Pixi 8 Page 15

Latest Smart-Phones Reviewed

Pages 10-12

Congratulations to our previous issue contest winner Page 14

CongratulationsThe Phone Stores, Clonmel Page 22

Hi Everyone,Welcome to another edition of the Fónua Magazine. Inside you may notice that we have made a few changes, but don’t worry, we now have more exciting and interesting articles for you to read than ever before!Flick to page 10 where you can see our handset reviews for this quarter, they have been completed by some very kind members of the retail teams in Vodafone, Carphone Warehouse and O2 – we are delighted to get you guys more involved in our magazine so if you are interested in doing something like this in the future please speak to your retail executive.Here in Fónua we are expanding into the world of Consumer Electronics – read more about this and the new Head of CE and Business Development on page 13.As always we have a great competition for you guys, on page 14 you can find out how to be in with a chance

of winning the stylish Huawei Ascend GS Smartphone!Wearable technology is getting bigger by the day so that’s what we are looking at this quarter - on page 17 you can see our product comparison for the latest in fitness trackers.And finally we have a great new section from the guys in Fónfix where they fill you in on any updates they have and also give you some handy tips and tricks for your phone!So until next time that’s all from me, I hope you enjoy this edition and the sunny weather we are basking in at the moment!

Warm Regards,Edel Ronan

First Word

In this Issue

The style you want, the protection you need.

When it comes to your smartphone, it’s not just about the protection. It’s also about you — your style, your personality, your life. With the new Symmetry Series, you don’t have

to choose between a protective case and a stylish one. You can have it all.

www.otterbox.ie

Slim one-piece design for easy installation

Dual material provides trusted OtterBox protection

Raised bevelled edge protects screen

Internal material and coring dissipate shock

style and protectioncollide.

PAGE 3


Fónua NewsDealer Portal and CEWe are happy to announce that our Online Ordering System is now available to our consumer electronics customers. Following the successful rollout of our latest release of online ordering to our handset and accessories market we have decided to extend the service to our CE customer base. Here customers are able to browse through our extensive range from the latest tablets to innovative cameras. The range is continuously being updated making sure that our customers have the best and latest the tech world has to offer. We hope that you will enjoy browsing through our online catalogue, finding more products each time to drive retail sales!

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Online Q&A FacilityWe introduced the new online Q&A facility on the 18th of March this year onto our main repair website repairs.fonua.com and our public access site fonfix.com. So far it has been met with overwhelming enthusiasm and has proven to be a great success. We recently extended this facility onto our customer portal portal.fonua.com where it has had the same immediate effect.

The Q&A facility consists of a dynamic knowledge base from which our customers can ask questions relating to any aspect of our service using the Q&A Widget. If the Widget doesn’t provide an answer our FAQ section probably will.

If the query warrants it then customers can easily use our ‘Contact Us’ form to raise a ticket. The great thing with this new facility is that, unlike emails, the tickets are routed directly to the area of our business best equipped to deal with the specific query meaning faster and more accurate query response and resolution.

Only two out of every ten questions asked using the Q&A Widget result in a ticket being raised, which means over 80% of queries are being answered by our dynamic knowledge base without the need for a phone call, email or ticket.

When a ticket is raised our average response time is less than 80 minutes with an average resolution time of just 3 hours 20 minutes.

We were really encouraged by how quickly our customers have adopted to using this new facility and we were delighted to receive overwhelming positive feedback from everyone.

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Industry NewsStay up to date

3 Ireland takeover O2 Ireland3 Ireland has been granted permission by the European Commission to complete a deal worth almost €850 million to buy O2 Ireland. The reason behind the European Commission’s decision was mainly due to 3 Ireland agreeing to help two new mobile competitors join the Irish mobile market. This condition means that Carphone Warehouse and UPC will now be able to launch an MVNO service within the Irish market. However, communications regulator Comreg has growing concerns over the takeover of Spanish company Telefonica by the Hong-Kong based Hutchinson Whampoa as the market share of 3 Ireland, Vodafone and Meteor would make it difficult for any new competitors to penetrate the Irish mobile market!

iOS 8Apple has recently released the new and improved iOS 8 at their annual conference in San Francisco. The key aspect of this new software is that it lets people respond to messages while working in other applications. There are several other new features to iOS 8, most notably the introduction of console quality games for iPads and iPhones and also the new iCloud System which allows you to open files with different apps and allow saved changes to their original locations. iOS 8 will also help keep you fit with the new health app and its HealthKit service. Apple are also retaining their partnership with Nike who are

continuing to intergrate Apple’s HealthKit into their own products. iOS8 also introduces a new finger print scanning system called the Touch ID which they plan on using to replace passwords, but Apple have reiterated that there will be no privacy issue as there will be no direct access to your fingerprint data.The updates offer some insight into the direction that Apple are going since the death of Steve Jobs.

FokoFoko is the new business to business equivalent of Instagram that presents a platform for photo-sharing for businesses. The year old company has recently signed Whole Foods as a client, this is a major coup as Whole Foods is spread across the US, Canada and the UK. What is more impressive is that within 90 days over a 1,000 employees in 12 regions were using Foko regularly. Foko is being used in different situations, for instance if a Whole Foods outlet has an interesting display it can be replicated through the photo-sharing app by other outlets around the region. Also if a new store opens they can share the new ideas created from the store throughout the chain. Foko is a great way for employees to collaborate by sharing new ideas without ideas being threatened by rivals. Foko is a free service but it allows you to pay extra for additional features. The hope for Foko is to bring photo-sharing into the workplace and make it the norm for businesses to share photos amongst themselves, making it as prevalent in their business lives as it is in their personal lives.

Frozen AppFrozen is the highest-grossing animated movie of all time and that is mainly due to its infectious soundtrack. Now Disney has released an app to sing along to favourites such as “Let It Go” and “Do You Want to Build a Snowman”.The app has the original instrumental tracks which are accompanied by scenes from the movie. You can record yourself singing the tracks and send them on to your family and friends and also store your performances in a gallery for future use.This is a great app for kids to learn the lyrics and practice their vocals but there is no doubt the closet Frozen fans among us will be giving this app a go too!

HomeKitHomeKit is the newly developed tool by Apple that will allow the makers of smart home products to integrate with Apple’s mobile OS. HomeKit functions by linking up with other smart products such as locks, lights, cameras, switches and many different products. This can work through location-based triggers and other apps such as the Hue app for lighting and the Nest app for heating.HomeKit also focuses on security as a major area of importance in the home in terms of Smart products. For instance, they are looking at making iPhones so that they are solely compatible with the locks on the doors and alarms in your house, meaning your iPhone alone can unlock and turn off your alarms.This development is bound to take some time but keep an eye out

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for 'Made for iPhone' on home appliances in the very near future.

Huawei Ascend P7The Huawei Ascend P7 is the new Smartphone that Huawei believe can successfully break them into the European Smartphone market. They have made it as a cheap alternative option to other premium priced Smartphones currently in the market. Huawei is a lesser known brand in Europe, especially in the Smartphone market. However it is already a big player with its network equipment, meaning they have a decent grasp on the European tech market which can only help if they intend on becoming one of the major players in the Smartphone market.The P7 is a slim phone with a five inch screen, it uses the Android software but has ditched the standard Android grid, instead Huawei have created their own in a brave move to differentiate their product.

Android WearAndroid Wear is the new Smartwatch that is supposedly going to revolutionise the tech industry. It is rumoured that the Google made product will be released before the rumoured Apple iWatch as they are hoping to gain control of this new sector within the market.The new Android Wear is supposed to be based around the Google Now program, but images and information released about the Android Wear, to date, have been slim.Even with a simple to use interface and voice activation system it

remains to be seen whether a Smartwatch can attract enough interest to make such an investment worthwhile!

The Beats MusicApple is looking to compete with streaming music services, such as Spotify, with its newly acquired Beats music service. This is due to the popularity gained by Spotify and similar organisations and the potential to be invested in this service. The transition to a streaming music service is also due to the decline in interest of the seemingly dated iTunes Store. Beats Electronics Co-Founder Jimmy Lovine is now working with Apple to launch the Beats music service and with the use of the brand name of the other Co-Founder, Dr.Dre, they hope to rapidly gain some of the market share from Spotify and other competitors. The Beats service currently has 250,000 subscribers compared to Spotify’s 10 million paying subscribers. This would be a seemingly impossible bridge to gap if it were not for the backing of Apple and the successful brand name of Beats Electronics.However, the fall down of the Beats service is that once the free trial is finished there is no non-paying option as opposed to Spotify who provide a non-paying option which gives you the bare minimum. As the service is only focused on the paying customer it actually misses out heavily on potential advertising revenue where the free users of Spotify are targeted.

The Beats service has serious potential to compete, but due to the competitive market and the already rampant illegal downloading of music, this can be seen as a risky investment.

Facebook to take on ShazamIt is rumoured that Facebook is to launch its own app that will identify music and TV shows through a device’s built-in microphone on both iOS and Android platforms. Facebook has decided to enter the market by launching the app to make it much easier to share, on its social network, the music the user is listening to and the TV shows they are watching. However, the company already faces stiff competition from the established app Shazam, which is expected to be included as hard-wired software in the next iOS 8 operating system in combination with Apple's voice-activated artificial intelligence (AI) software, Siri.It remains to be seen whether Facebook will be able to break the market, as Shazam only recently continued its growth as the dominant music recognition software available. Shazam has struck deals worth US$3m each with some of the largest music labels, including Warner, Sony and Universal. Shazam also claims to have 460m active users and an estimated value of US$500m while it continues to push further marketing deals with retailers who can place advertisements within Shazam searches.

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Ireland - A Tech Savvy Nation that Needs to be Constantly Connected

• 1.3 million people wish to stay connected 24/7

• The Irish home now has four potential online devices

• A quarter of a million of us check emails on holidays

• Tablet ownership has doubled in the last 6 months

• 1.2 million of us will have access to a tablet by the end of the year

• 1 in 4 of us access email first thing in the morning

• 63% of the nation use the internet to diagnose symptoms when ill

Ireland has a need to be constantly connected as digital device ownership continues to rise to enable round the clock online access, according to the latest Eircom Household Sentiment Survey (eHSS).

Irish households are now a network of online users, with an average of four devices that connect to the internet in every Irish homeSmartphone ownership has also dramatically increased; from 39% to 50%. this equates to 1.6m smartphone users in Ireland.

With rumours of Apple releasing 2 larger screen devices when they announce the iPhone 6 (4.7” and 5.5”) here are how the current sales of smartphone screen sizes stack up!

Industry NewsStay up to date

With increased usage of smartphones and the increased functionality on a single device, it is no surprise that 71% of us stated that we do not miss digital cameras and 63% of us can live without iPods and portable MP3 players.The reliance on technology has

reached new levels and our insatiable appetite for information revealed that 37% of adults admitted to have searched online for DIY tips with 56% of parents searching online to diagnose symptoms when their children are ill.

66%22%

10%

Smartphones, worldwide units by screen size Q1 2014

Below 5.0" 5.0" to 5.4" 5.5" to 5.9" 6.0"+

DESIGNED FROM THE GROUND UP TO KEEP YOU CONNECTED, RIG BLENDS GAME + CHAT WITH MOBILE AUDIO, APPS, ALERTS, AND LETS YOU TAKE CALLS ON THE FLY WITHOUT HITTING PAUSE.

SPECIFICATIONS• Speaker size 40mm diameter• Speaker frequency response 20Hz-20kHz• Microphone frequency response

100Hz-10kHz• RIG mixer powered via USB

(no batteries required)• Skype™ compatible

Headset available in black or white.

© 2013 Plantronics, Inc. All Rights Reserved. Plantronics, “Play More. Pause Less.” and RIG are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. 7.13

PLAY MORE. PAUSE LESS.Connect your phone to the RIG mixer and never stop when you get a call – just punch the paddle to answer.

EPIC AUDIO.Feel the game and boost your music with serious gaming gear from Plantronics. Precision stereo, crystal-clear voice quality, and three EQ pro�les: Pure. Intense. Explosive.

GAME ON.Two mics – one to game, one to go. Swap out the boom mic/cable and jack in the stealth inline mic with mute and call control – for music or gaming on the go.

PLAY ANYWHERE.Connect to your gaming and mobile devices: PC/Mac, Xbox 360, PS3, smartphones, and tablets.

X B O X 360 P S 3 M O BIL EP C / MA C

PLAY MORE. PAUSE LESS.™

STEREO HEADSET + MIXERFOR PC/MAC, XBOX 360,® PS3, MOBILE

PLANTRONICS TECHNICAL ASSISTANCEplantronics.com/support

For more information about RIG or any other Plantronics products please contact your FónuaAccount Manager.

18059_PS_RIG.indd 1 30/07/2013 16:10

®

2%

PAGE 8


DESIGNED FROM THE GROUND UP TO KEEP YOU CONNECTED, RIG BLENDS GAME + CHAT WITH MOBILE AUDIO, APPS, ALERTS, AND LETS YOU TAKE CALLS ON THE FLY WITHOUT HITTING PAUSE.

SPECIFICATIONS• Speaker size 40mm diameter• Speaker frequency response 20Hz-20kHz• Microphone frequency response

100Hz-10kHz• RIG mixer powered via USB

(no batteries required)• Skype™ compatible

Headset available in black or white.

© 2013 Plantronics, Inc. All Rights Reserved. Plantronics, “Play More. Pause Less.” and RIG are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. 7.13

PLAY MORE. PAUSE LESS.Connect your phone to the RIG mixer and never stop when you get a call – just punch the paddle to answer.

EPIC AUDIO.Feel the game and boost your music with serious gaming gear from Plantronics. Precision stereo, crystal-clear voice quality, and three EQ pro�les: Pure. Intense. Explosive.

GAME ON.Two mics – one to game, one to go. Swap out the boom mic/cable and jack in the stealth inline mic with mute and call control – for music or gaming on the go.

PLAY ANYWHERE.Connect to your gaming and mobile devices: PC/Mac, Xbox 360, PS3, smartphones, and tablets.

X B O X 360 P S 3 M O BIL EP C / MA C

PLAY MORE. PAUSE LESS.™

STEREO HEADSET + MIXERFOR PC/MAC, XBOX 360,® PS3, MOBILE

PLANTRONICS TECHNICAL ASSISTANCEplantronics.com/support

For more information about RIG or any other Plantronics products please contact your FónuaAccount Manager.

18059_PS_RIG.indd 1 30/07/2013 16:10

®

PAGE 9


HTC One (M8)

Paul's Recommended Accessory Fónua's Recommended Accessory

Review

What device are you currently using? HTC One (M8)

How long have you been using this device? 2 months

Why did you purchase this device over others? It has expandable memory, a high quality camera and I really liked the style of the phone. I also liked the software which is closer to IOS (which I usually use) than typical Android devices i.e Samsung or Sony

What are your favourite features of the device? The camera and the Zoe function (A Zoe is a collection of photos and videos that the gallery has preselected, with added background music and special effects). I also like the double tap feature to open the screen

What are your least favourite features of the device? The ringing volume button can easily be pressed by accident while in your pocket even if the phone is locked

What do you think of the look and feel of the device? The phone looks very well but it can be a bit slippy without a case

What do you think of the performance of the device? Best phone I’ve had so far, very fast and can manage multiple tasks with ease!

Is there anything that you would change or enhance? No!

Do you think the device was value for money? Yes, very good value especially compared to the iPhone which I would have used before buying the HTC

Would you recommend this device? Yes 100%

What are your favourite apps to use on this device? Facebook , Whatsapp and Spotify

What ‘must have’ accessories are you using with this device? The HTC Dot View Case

Paul Betson - Vodafone Navan

HTC Dot View Case

Kit Power Bank

PAGE 10


Francis's Recommended Accessory Fónua's Recommended Accessory

Samsung Galaxy S5Review

What device are you currently using? Samsung Galaxy S5

How long have you been using this device? Since the handset was launched

Why did you purchase this device over others? I had the Samsung Galaxy S4 beforehand and I’ve had iPhones in the past but I much prefer android

What are your favourite features of the device? I like the heartbeat monitor, it came in particularly handy on a recent holiday after a few drinks

What are your least favourite features of the device? Poor battery life, but this is a common gripe with all Smartphones

What do you think of the performance of the device? I expected a better battery life, I have to dim the screen to 10% to get a full days use

What do you think of the look and feel of the device? I like the style and finish of the phone

Is there anything that you would change or enhance?

The network selection is buried in the settings and isn't on the home screen so you can’t see what network you’re on, can prove awkward when you live close to the border.

Also the first manufacturer to develop a phone with a great battery will do well!

Do you think the device was value for money?

Slightly overpriced

Would you recommend this device?

Yes, its definitely user friendly

What are your favourite apps to use on this device?

Track My Plane and Milk The Cow

What ‘must have’ accessories are you using with this device?

An OtterBox Symmetry Case... pure quality!

Francis Callaghan - O2 Buncrana

OtterBox Symmetry

Case

Samsung Level

Over-Ear Headphones

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Sony Xperia Z2

Paul's Recommended Accessory

Review

What device are you currently using?I am using the brilliant new flagship phone from Sony, the superlative Xperia Z2

How long have you been using it?About 2 months, I normally get bored quite easily with phones and move on but that doesn't seem to be an issue with the Z2

Why did you purchase this device over others?When I was searching for a new phone, I wanted to combine striking looks, superlative screen quality, class leading performance coupled with the ability to withstand my active lifestyle, the phone's Omni Balance design, 5.2" IPS Full HD screen, Quad-core 2.3Ghz and IP 58 rating delivered everything I was searching for and more, as demonstrated by the brilliant battery performance

What are your favourite features?That's a tough one as there are so many... My top 3 favourite features are the 20.7MP G Lens Camera which captures videos and stills at amazing quality no matter the setting (even under water) or scene.Next, the IP 58 rating provides for a very durable phone that can be submerged in fresh water for up to 30 minutes at a depth of 1.5 meters, you can take pictures and videos under the water, very cool!

What are your least favourite features?Hmmm...... I don’t really have a least favourite feature but the one I would use the least is the 4K recording but that’s only because I don’t have a 4K TV....yet, just shows the phone is future proofed

Lastly, the 3200 mAh battery coupled with the Quad-core 2.3 Ghz ensures class leading performance and provides the long lasting battery life to enjoy it

What do you think of the performance of the device?The performance of the handset is what you would expect from a Sony flagship, class leading camera, outstanding performance, for the user this means you can have multiple apps running with no lag and excellent battery performance

Is there anything that you would change or enhance?The only thing I would change is the addition of an IR blaster or FM Transmitter but that’s me being pedantic!!

Would you recommend this device?I would recommend this handset, most definitely!!!

What are your favourite apps to use on this device?My favourite would be Sky Go, watching my favourite show on the go in amazing quality on the Z2 is a brilliant feeling. But any app looks and performs great on this powerhouse of a flagship

What must have accessory are you using with this deviceI love that Sony always offer a smorgasbord of quality, lifestyle oriented accessories. My favourites are the Sony Smart Watch SW2, the new Sony Smart Band and the Sony SRS BTV5 speaker! I also love the Roxfit ‘made for Xperia’ Executive Book Case!

Thomas Healy, Carphone Warehouse Manor West

Sony SRS BTV5

Speaker

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PAGE 13

Fónua Consumer ElectronicsWith our heritage firmly based in the Telecommunications sector, it should come as no surprise that Fónua has within the past 24 months begun to look to the wider consumer electronics retail market as a prime area for future expansion.

As the lines become blurred between traditional mobile technologies and IT, we can see all of the mobile OEMs take centre stage in the area of mobile computing and PC replacement technology. Given our strong ties to major Tier 1 OEM brands like Samsung, Sony, Alcatel, Nokia and Huawei, we are well placed to be at the cutting edge of new technologies as they emerge.

Without doubt, the leading product in this area has been the tablet device. The past number of years has seen an astonishing growth in sales volumes and a staggering ramping up of the speed, quality and power of these easily transportable devices. We are now finally reaching a point where tablets have begun to be seen as a viable laptop replacement, not just for personal but for business use as well.

Standalone products aside, we foresee a future where connected devices become more and more prevalent in all areas of life and we aim to present the opportunities for all of our retail partners to profit from this shift in lifestyle trends. From Smart Home technologies to mobile health accessories and lifestyle trackers to media consumption platforms, there will be any number of ways in which we will be able to keep the market fresh and relevant for consumers.

As a sign of our commitment to make serious inroads into the Consumer Electronics retail space, Fónua have recently made a key appointment. John Dennehy has joined Fónua as Head of Consumer Electronics and Business Development, John brings a wealth of industry experience to the team and has worked in various areas of device, entertainment and media distribution to the Irish retail sector. John will focus on channel development and driving our growth in this area by ensuring we are equipped with the most up to date technologies and brand partners in our portfolio.

While there is no such thing in business as a crystal ball with which you can predict the next big trend, we will aim to do just that for our partners and make sure that as opportunities arise, we are best placed to bring them to market.

Fónua and CEIntroducing

If you are interested in viewing our range, please contact [email protected]


WINNERS FROM PREVIOUS ISSUE

Congratulations

To be in with a chance of winning a Huawei Ascend G6 simply answer the following question:

Q. How much does the Huawei Ascend G6 weigh?

Email your answers to [email protected]

Win a Huawei Ascend G6

Competition

Huawei’s new stylish and colourful 4G LTE Smartphone, the Ascend G6, creates a world without boundaries with its range of industry leading features. The Huawei Ascend G6 has a 4.5-inch display and a 5-megapixel front-facing camera. Measuring just 7.85mm thin and weighing 115g, the Ascend G6 builds upon the stylish design of the popular Ascend P6. With its crystal clear 4.5-inch LCD display the Ascend G6 brings vibrant colour to life, while its powerful quad-core 1.2 GHz processor and robust 2000 mAh battery ensures a faster more reliable connectivity than ever before!The Huawei Ascend G6 has been designed for an enhanced Smartphone camera experience with a host of coveted features including self-focus tips and a preview screen. The 5-megapixel front-facing camera comes with a voice-activated hands-free ‘selfie’ function, auto-scene recognition and auto-facial enhancement. While 88 degree wide-angle shooting allows you to take all-inclusive photos that will wow family and friends!

WIN

Mark Johnston King Communications, Cavan

Marcin Wasik Vodafone, The Square Tallaght

Alan Pyke Carphone Warehouse, Greystones

PAGE 14


Alcatel One Touch Pixi 8The Alcatel One Touch Pixi 8 is the most cost competitive 8 inch WiFi tablet to break into the market. It has an amazing price point that makes no compromise on quality.

This is an entry level tablet that uses the KitKat 4.4 operating system. It is incredibly lightweight as it is 9mm thin and weighs only 325 grams. It also has an infrared port and miracast technology that makes controlling and sharing content on TV easy. Alcatel One Touch Pixi 8 has numerous technical features that give it an edge over similar priced

products. Its features include a Triple Core 1.2GHz processor and 512MB (for EMEA). The Alcatel One Touch Pixi 8 comes with 4GB internal storage capacity (EMEA), that can be easily expanded up to 32GB via external SD card, making it the perfect multimedia companion.

The Alcatel One Touch Pixi 8 also comes in many stylish colours such as Bluish Black, Chocolate and Aubergine.The Alcatel One Touch Pixi 8 is the ideal TV companion: an infrared port and its dedicated app transforming it into a universal remote control for

your TV, while miracast technology allows the mirroring of the tablet’s contents onto your TV. Enjoy this easy, wireless and fun combination of tablet and TV with just a few clicks while sitting on your couch.Alcatel One Touch Pixi 8 is equipped with two cameras: a front 0.3MP camera for video calls and a 0.3MP rear camera. Photos can be quickly uploaded to social networks thanks to the built-in high speed Wi-Fi.Powered by Android 4.4 (KitKat), Alcatel One Touch Pixi 8 comes preinstalled with a selection of useful apps for a great out of the box experience. This latest Android OS delivers optimised memory and touchscreen functionality, boosted voice call quality, redesigned Quickoffice and E-mail and a new emoticon keyboard.

A complete set of optional accessories is available for the Alcatel One Touch Pixi 8, including colour skins, folio cases and bumper cases. This range of custom accessories allows you to reflect your personality, making this tablet an ideal fit for a variety of needs, lifestyles and personalities!

Tablets Specs• Operating System: Android KitKat 4.4• CPU: Triple-Core 1.2 GHz CPU• Memory: 4GB ROM+512 MB RAM• Storage Capacity: MicroSD support up to 32GB• Wi-Fi: Wi-Fi 802.11 b/g/n• Bluetooth: Bluetooth 4.0• Main Camera: 2.0 Megapixels• Front camera 0.3 Megapixels• External Interface: Micro USB, Micro SD• Battery: 3240 mAh

PAGE 15


Range Review time in Fónua!

New Products

We’ve had a very exciting time in Fónua recently planning our new product line up which you’ll start to see landing in your retail stores over the next couple of months. If you guys have any product suggestions or feedback we would love to hear from you, you can easily do this by contacting your retail executive or chatting to them the next time they’re in store!

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Fitness TrackersAccessory Review

It is recommended that you take at least 10,000 steps a day for a healthy heart. Most people only achieve a third of this. An activity tracker will track all of your steps during the day and sync with an app on your Smartphone so you can monitor your progress throughout the day.

ProductSamsung Activity Tracker

Samsung Gear Fit

iHealth Wireless activity & Sleep tracker

Shine Garmin Vivofit

Sony Smartband

SWR10Fitbit Flex Fitbit Zip

RRP €79 €199 €59.99 €99.99 €110 €99.99 €99.99 €59.99

Tracks Steps

Distance Travelled

Calories Burned

Heart Rate Monitor

_ _ _ _ _ _ _

Sleep _ _

Battery Life 5 Days 3/4 Days Up to a year 4 Months 1 Year 5 Days 5 DaysUp to 6 months

Bluetooth Variant

Bluetooth 4 Bluetooth 4 Bluetooth 4 Bluetooth 4 Bluetooth 4 Bluetooth 4 Bluetooth 4 Bluetooth 4

Battery Rechargeable Rechargeable Replaceable Battery

Replaceable Battery

Replaceable Battery Rechargeable Rechargeable

Replaceable watch

battery


Hello from FónfixYour accredited repair partnerRetail trade-in Fónfix have a successful retail trade-in proposition which manages all aspects of trade-in, from pricelist maintenance for 200+ devices right through to back-end grading and handset value recovery. We provide a retail trade-in tool which identifies handsets based on IMEI and can provide tailored pricing depending on the handset condition.

We recently completed a major refresh of our trade-in website to make it even better. New functionality allows you to check the status of an individual trade-in, re-print trade-in forms and run scheme volume reports.

Service improvementsHere at Fónfix, we have been hard at work improving our systems to continue providing you with the best service possible. We’re proud to present a few improvements which we have been working on over past last few months.

Estimated handset photosIs the customer questioning why a handset is not covered under warranty? Now, you can give a more detailed answer. We now provide images for all handsets which have been estimated for moisture or physical damage.

Awaiting parts lead time updatesIs the customer looking for a lead time update? We now provide estimated part delivery dates so that as soon as we know when to expect the part delivery, you do as well.

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Nano-rep customer care Going forward, it will be far easier to find answers to many common questions around repair and trade-in using our new knowledge base. The online support system also facilitates far quicker ticket responses, as queries are automatically directed to the relevant people within our organisation.

Help is here! Hints and tips for using your handset

What is 'Find my iPhone'?On Apple devices, Find my iPhone is a service that allows you to track your iPhone online using your iCloud account, should you ever lose it. Unfortunately, we can’t process any iPhones with Find my iPhone still active! Please make sure you check every iPhone sent to us for repair to make sure this is deactivated. This is easy to do on the device by simply going to Settings > iCloud. If active, the customer can disable this with their iCloud password.

Automatically backing-up your photosLosing important photos from your phone is a nightmare scenario —and is easily avoidable thanks to a range of services across iOS, Android and Windows phones.Free services like Dropbox (Apple and Android) and inbuilt OS specific services (like Apple’s iCloud, Windows Phone’s One Drive and Google’s Drive) will automatically upload photos as you take them, saving you the hassle and protecting your memories.

Getting the most from your batteryDid you know that the way you use your handset dramatically affects it’s battery performance? Try the following steps to squeeze more time between charges:

• Reduce the screen brightness• Switch off battery-draining services such as Wi-Fi, Bluetooth and location settings when not in use• Minimise apps open at once, particularly ones running in the background like Skype or Viber

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To find out about stocking SanDisk products speak to your Fónua account manager today.

SanDisk Ultra® Dual USB DriveQuickly and easily transfer content between

Android™ smartphones, tablets, PC and Mac

computers, freeing up space for even

more photos, videos, and music.

Dual

Micro-USB

and USB 2.0

Connector

SanDisk Extreme® microSDHC™

SanDisk Ultra® microSDHC™Get faster app performance and advanced photo

and video capture for Android™- powered and

other smartphones and tablets.

The perfect companion for your newest Smartphone

or Tablet. Get the performance that keeps up with

your active lifestyle. Move your data fast,

take better pictures and video with

more room to capture and

share your passion.

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Y

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SanDisk Advert 2014.pdf 1 01/07/2014 10:46:02


Retail Achievements

Well Done!To Susan Bermingham, Assistant Manager of Vodafone Omni & Donaghmede, who was recently awarded the Vodafone Global Award.

Congratulations!To Genesis Kibabu from Carphone Warehouse Liffey Valley who recently got engaged to Valentine.

Congratulations!To Gavin Cumiskey from O2 Monaghan who recently proposed to Breda live on stage at a Derek Ryan concert in Carrick on Shannon.

Congratulations!To James Power from Carphone Warehouse Blanchardstown who recently got engaged to Leann!

Well Done!To Tesco Mobile Ireland who won Department of the year in Tesco!

Who's doing what

To find out about stocking SanDisk products speak to your Fónua account manager today.

SanDisk Ultra® Dual USB DriveQuickly and easily transfer content between

Android™ smartphones, tablets, PC and Mac

computers, freeing up space for even

more photos, videos, and music.

Dual

Micro-USB

and USB 2.0

Connector

SanDisk Extreme® microSDHC™

SanDisk Ultra® microSDHC™Get faster app performance and advanced photo

and video capture for Android™- powered and

other smartphones and tablets.

The perfect companion for your newest Smartphone

or Tablet. Get the performance that keeps up with

your active lifestyle. Move your data fast,

take better pictures and video with

more room to capture and

share your passion.

C

M

Y

CM

MY

CY

CMY

K

SanDisk Advert 2014.pdf 1 01/07/2014 10:46:02

PAGE 21


Store of the QuarterHi Fónua,

I would like to nominate our store in Clonmel for your Store of the Quarter award. The store recently relocated to a new larger premises and the staff have adapted very well to the new store layout. They have continued to bring in sales, with some healthy on going competition between staff members (they are very competitive with their accessory sales and are always checking who has sold the most accessories throughout the day). They ranked 1st place in May in the Vodafone ranking out of 83 Accred stores so I think they deserve the award this quarter!

Thanks,Juanita O’Donnell - Area Manager - The Phone Stores

Congratulations The Phone Stores, Clonmel

If you would like to see your store receive the award next quarter please send in your nomination. Winners are chosen on the nomination supplied so please include as much information as possible. Please send the nomination to [email protected]

PAGE 22PAGE 22


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Documents

Fonua Magazine - August 2014