FOIP Annual Report 2008-09

8/13/2019 FOIP Annual Report 2008-09

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Annual Report

Freedom ofInformation

and Protection

of Privacy


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NOVEMBER 2009Honourable Ken KowalskiSpeakerLegislaive Assembly o Albera325 Legislaure Building10800 97 AvenueEdmonon, Albera5K 2B6

Dear Sir:

In accordance wih Secion 86 o he Freedom of Informationand Protection of Privacy Act,I have he honour o submi he14h annual repor on he operaion o his Ac or he fiscal yearended March 31, 2009.

Respecully submited,

Original signed by

Heaher KlimchukMiniser


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I am honoured o presen he 2008-09 FOIP annual repor.Access o inormaion is imporan in ensuring governmen and oher public bodies are open, ransparenand accounable. A he same ime, he personal inormaion o Alberans mus be proeced. AlberasFreedom of Information and Protection of Privacy Actsrives o creae a balance beween he availabiliy oinormaion and making sure Alberans can be confiden heir righ o privacy is mainained.

Te pas year marks one decade since he legislaion was expanded o include all public secor bodies, suchas school boards and municipaliies. Over he course o hose 10 years, weve seen a significan increase inrequess o local public bodies, rom 620 requess a decade ago o 2,020 requess in 2008-09. Service Albera

works closely wih hose public bodies, giving advice and assisance o help hem mee heir responsibiliiesin providing access o inormaion while proecing personal privacy. en years ago, 90 per cen o requess

were processed in 60 days or less. oday, he sandard is 95 per cen.

Te provincial governmen has also improved is response ime during he las 10 years despie an increaseo 3,350 requess or inormaion compared o 2,150 a decade ago. en years ago, 93 per cen o requess

were processed in 60 days or less. oday, ha number is 96 per cen.

Significan accomplishmens or he 2008-09 fiscal year include:

Te enactment of a new Freedom of Information and Protection of Privacy Regulation to ensurecurrency, including he scope o he Ac.

A major project to revise and redesign many of Service Albertas FOIP print and electronic resourcesor adminisraors province-wide; hese resources now incorporae all recen amendmens andguidance offered in recen Inormaion and Privacy Commissioner decisions.

Providing opportunities for FOIP sta to expand their knowledge and expertise by organizing specialpresenaions on new and emerging privacy issues.

Collaborating with other ministries through advisory services to promote a consistent approach toaccess and privacy adminisraion across governmen.

As new echnology and processes emerge o collec and sore inormaion, we mus coninue o developexperise and experience boh in he provincial governmen and in local public bodies. I hank heInormaion and Privacy Commissioner, eleced officials, and saff in governmen and local public bodies orheir ongoing commimen o Alberas Freedom of Information and Protection of Privacy Act.

Original signed by

Heaher Klimchuk, MLAMiniser o Service Albera

MINISTERS MESSAGE


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ACCESS AND PRIVACY 2008-09 Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

MAKING FOIP WORK FOR ALBERTA

Albertas FOIP Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

FOIP STATISTICS

Requests to Provincial Government Departments,

Agencies, Boards and Commissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Number of requests made to the Alberta government . . . . . . . . . . . 7

Who made access requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

How access requests were processed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Why information was not released . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Response times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Fees paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Fees waived . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Requests to Local Public Bodies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Number of requests made to local public bodies. . . . . . . . . . . . . . . . 13

Sectors that received access requests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Who made access requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

How access requests were processed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Response times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

CONTACT INFORMATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

CONTENTS


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Te ollowing achievemens provide a snapsho o he FOIP program his year.

Enacted a new FOIP Regulation and a Ministerial Regulation

Reviewed over 50 resources incorporating recent guidance from Information and PrivacyCommissioner decisions

Arranged for experts to deliver special presentations for FOIP sta across government

Trained more than 960 employees from government and local public bodies

Advised government ministries on access and privacy considerations in 32 legislative initiatives

Responded to more than 1,900 questions directed to the FOIP help desk

Received more than 1.4 million hits on the FOIP website Contributed to the planning and delivery of Albertas 13th annual information and

privacy conerence

Worked with federal, provincial and territorial counterparts to harmonize access and privacylegislaion and o share resources

ACCESS AND

PRIVACY2008-09HIGHLIGHTS


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Albertas FOIP Program

Service Albera provides leadership, sraegicdirection and support to public bodies subjecto he Freedom of Information and Protection ofPrivacy Act(he FOIP Ac). Tese bodies includeprovincial governmen deparmens, agencies,

boards and commissions, as well as a diverserange o local public bodies operaing across

Albera. Te role o Service Albera is o ensureha Alberans are able o exercise heir righunder he FOIP Ac o reques access o recordsand ha hey can rely on public bodies o proecheir personal inormaion.

Te deparmen provides raining, inormaionresources and proessional developmen orsaff in public bodies who are responsible or

he day-o-day adminisraion o he Ac. Tisensures hey have he suppor hey need o runan effecive FOIP program. Service Alberaalso keeps ahead o new issues and rends, andensures ha he legislaion keeps pace wih hechanging world.

Effective Legislative Framework

A new FOIP Regulaion came ino orce onNovember 5, 2008. Te Regulaion updaedthe list of public bodies that are subject to

he Ac. I also updaed reerences o oherlegislaion and clarified cerain seps inprocessing access requess. Laer in he yeara Miniserial Regulaion was used o bringhree new governmen bodies under he

Ac wihou requiring an amendmen ohe general regulaion.

A process was esablished a ew years ago o reviewand commen on any access or privacy implicaionsin new legislaive iniiaives. Tis process promoesa consisen approach o access and privacy inlegislaion across he governmen. Te deparmenconsuled wih minisries on 32 pieces o legislaion

in 2008-09.

Learning Opportunities

As echnology and approaches o deliveringgovernmen services change, new access and privacyissues mus be considered. FOIP saff are encouragedo paricipae in aciviies ha expose hem o helaes developmens in he field.

Regular inormaion sessions were held wihgovernmen, school board, pos-secondary and

municipal FOIP saff. Tese meeings providean opporuniy or he deparmen o conveyinormaion abou aciviies and or public bodies oshare inormaion and sraegies o address commonissues. For example, public bodies are saring ouse social media sies as a means o disseminaeinormaion, promoe greaer awareness o programs

MAKING FOIP

WORK FOR ALBERTA

FOIP Quick Facts

In 2008-09, the Government of Alberta

responded to 96 per cent of access

requests within 60 days.

The government has responded to nearly

31,300 access requests since the FOIP Act

came into effect.

Local public bodies have responded to

more than 10,200 access requests.


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and obain public inpu. A presenaion on hisopic was provided o several groups o FOIPCoordinaors o heighen heir awareness o he

privacy implicaions o using social media sies.

Expers were invied o give special presenaionso FOIP Coordinaors on new developmens ona range o opics. One presenaion ocused ona common web poral or sudens applying oradmission o pos-secondary insiuions andhe privacy proecions buil ino he sysem.

Anoher presenaion discussed he impac ohe newAdult Guardianship and TrusteeshipActon he exercise o righs by guardians and

rusees under he FOIP Ac. Ciy o Edmononsta gave a presentation on the city s WirelessEdmonon service and discussed he securiyissues surrounding he implemenaion o public

wireless neworks.

echnology a he Universiy o Otawa,Faculy o Law.

FOIP Quick Facts

The majority of FOIP requests received by the

Alberta government are made by businesses.

FOIP Quick Facts

More FOIP requests are made by individuals

to local public bodies than by any other

category of user.

FOIP Quick Facts

Calls from the public account for 47 per cent

of queries to the FOIP help desk.

In Ocober 2008 he Office o he Inormaionand Privacy Commissioner held a seminar omark the international Right to Know Week.Service Albera gave a presenaion highlighingdevelopmens in rouine access, under a legislaedprocess or as a mater o policy.

Te deparmen suppors an annual access andprivacy conerence. Te 2008 conerence washeld in Edmonon June 10-12. Local and naionalexpers shared heir insighs and provided

inormaion o help delegaes build experise.Speakers included Alberas Inormaion andPrivacy Commissioner Frank Work, Q.C.;Suzanne Legault, Oce of the InformationCommissioner of Canada; Willie Grieve, Chairof the Alberta Utilities Commission; ElizabethDenham, Assisan Privacy Commissioner oCanada; Gene McLean, Vice President andChie Securiy Officer or ELUS; and IanKerr, Canada Research Chair in Ehics, Law and

Supporting FOIP Staff

One o he challenges acing FOIP offices is hegrowing volume o records ha are available inelecronic orma only. Prining hese documens

o prepare hem or release o he public is imeconsuming and cosly. In recen years severalsofware producs have been developed haallow documens o be prepared or releaseelecronically. Service Albera provided supporo FOIP offices by developing a businesscase o obain such sofware or governmendepartments. e project included developing alis o requiremens and drafing a Requesor Proposal.

Service Alberas FOIP help desk receives

calls and e-mails rom FOIP saff and he publicwho have quesions abou he legislaion. Tehelp desk responded o more han 1,900 queriesin 2008-09.

Publications and ResourcesService Albera has over 50 publicaions andresources available o help FOIP saff undersandand apply he FOIP Ac.

Te fifh ediion o Service Alberas publicaion,FOIP Guidelines and Practices,was published his

year. In addition, a major project to redesign animporan publicaion series was compleed.


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All publicaions have been updaed o reflecrecen legislaive amendmens and decisionso he Inormaion and Privacy Commissioner.

As well, more definiions, examples andpracical suggesions have been added o heFOIP Bulleins.

wo issues o FOIP News, an elecronic newsleteror local public bodies, were published. Tenewsleter keeps he lines o communicaion open

with all local public bodies, not just those able toparicipae in nework meeings. Te newsleterypically highlighs decisions o he Inormaionand Privacy Commissioner ha are paricularly

significan or local public bodies. Te newsleteralso includes announcemens abou new andrevised publicaions and upcoming courses,meeings and evens. Newsleters are availableon he FOIP websie or easy reerence.

Te FOIP websie coninues o provide users wiheasy access o key inormaion on he FOIP Acincluding he legislaion, publicaions, requenlyasked quesions and conac inormaion orpublic bodies. I also includes summaries odecisions under he FOIP Ac made by he

Inormaion and Privacy Commissioner, aswell as links o he ull ex o he decisions.

FOIP Quick Facts

964 employees completed FOIP training:

411 from provincial government bodies,

553 from local public bodies.

Trainers travelled to Calgary, High Prairie,

Lacombe, Lloydminster, Manning, Parkland

County, Pincher Creek, Sylvan Lake

and Vermilion.

FOIP Quick Facts

There were more than 1.4 million visits to the

FOIP website this year.

Training Program

Service Albera offers sandard raining courses

on a regular schedule so ha public bodies cansend new saff or FOIP raining. Te insrucor-led raining program includes hree one-daycourses or employees who are responsible orFOIP and a hal-day course or employees whorequire an overview o he basic conceps inhe field o proecion o privacy and access oinormaion. raining courses are scheduled

or delivery in Edmonon and Calgary, andaddiional courses are held around he provinceas requesed. In 2008-09, 964 employees rom

governmen and local public bodies successullycompleed raining. raining was provided in52 courses, including 30 delivered a public

body workplaces.

A new course,Managing Contracts under the FOIPAct,was developed and piloed his spring. Tenew course will be offered nex year.

National Initiatives

Te deparmen ollowed he legislaive reviewso privae-secor privacy legislaion ha ookplace in Albera and a he ederal level,monioring or any implicaions hese may haveor he FOIP Ac. Legislaion governing hepublic and privae secors needs o work ogeherseamlessly o ensure harmonious ineracion

beween public bodies and heir privae-secorparners and conracors.

Albera paricipaed in a naional commiteeo ederal, provincial and erriorial governmens

to promote the harmonization of access andprivacy legislaion. Te commitees workofen leads o sharing o educaional and oherresources. Te various jurisdictions have recently

worked on finding beter ways o conducingprivacy impac assessmens and privacy audis,wo key processes or proecing personalinormaion held by public bodies.


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Number of requests made to the

Alberta government

Government departments, agencies, boards andcommissions (provincial governmen bodies)rouinely release inormaion o he public. TeFOIP Ac is used only when inormaion is noavailable hrough regular channels.

Saisical repors o FOIP requess are submitedby all minisries including he Execuive Council;he Legislaive Assembly Office; he Offices othe Auditor General, the Ombudsman, the ChiefElecoral Officer, he Ehics Commissioner andhe Inormaion and Privacy Commissioner; andagencies, boards and commissions designaed in

he FOIP Regulaion. FOIP requess are rackedmanually or elecronically by each public body.

In fiscal year 2008-09, 3,350 FOIP requess werereceived by governmen deparmens, agencies,

boards and commissions. Tis is a 22 per cenincrease rom he 2,757 requess received heprevious fiscal year.

In 2008-09, here were six requess or correciono personal inormaion. Tis is a decreaserom seven such requess received he previousfiscal year.

FOIP STATISTICSRequests to Provincial Government Departments,Agencies, Boards and Commissions

Personal Information General Information

3500

3000

2500

2000

1500

1000

500

0

1406 1233

1568

1453989

1770

1172

1740 1897

1768

2004-05 2005-06 2006-07 2007-08 2008-09

Number of FOIP requests received during the last five years

*Excludes requess or correcion o personal inormaion.

N

UMBEROFREQUESTS*


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Who made access requests

In 2008-09, 43 per cen o access requess received by governmen public bodies were romindividuals seeking records conaining inormaion abou hemselves. Te remaining 57 per ceno requess were made or general inormaion. In his caegory, he op users were businessesand members o he public.

Business

General

Public

Interest

Groups

ElectedOfficials

Media

Academic/

Researcher

PERCENTAGE OF REQUESTS

2007-08 2008-09

0% 10% 20% 30% 40% 50% 60% 70%

78.7%

80.7%

8.9%

8.3%4.8%

3.1%

3.9%2.5%

3.2%3.5%

0.6%2.0%

80% 90%

Top 10 - Requests for General Information

Environment 1389

Health and Wellness 62

Employment and Immigration 52

Executive Council 35

Justice and Attorney General 33

Sustainable Resource Development 27

Transportation 26

Energy 24

Energy Resources Conservation Board 18

Alberta Gaming and Liquor Commission 18

Top 10 - Requests for Personal Information

Child and Family Services Authorities 470

Employment and Immigration 377

Seniors and Community Supports 160

Children and Youth Services 118

Solicitor General and Public Security 110

Culture and Community Spirit 58

Workers Compensation Board 31

Transportation 28

Justice and Attorney General 21

Advanced Education and Technology 11


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Provincial governmen bodies disclosed or parly disclosed records in 60 per cen o personal

inormaion requess. Eigheen per cen o requess were abandoned or wihdrawn by he applicanor ranserred o anoher public body. In 20 per cen o requess, he applican requesed recordsha did no exis. No records were disclosed in wo per cen o requess.

How access requests were processed

Provincial governmen bodies disclosed or parly disclosed records in 24 per cen o general

inormaion requess. In 67 per cen o requess, he applican requesed records ha did no exis.Six per cen o requess were abandoned or wihdrawn by he applican, or ranserred o anoherpublic body. No records were disclosed in hree per cen o requess.

DISP

OSITION

Records

Do Not Exist

PartlyDisclosed

TotallyDisclosed

Withdrawn

NothingDisclosed

Abandoned

Transferred

0% 10% 20% 30% 40% 50% 60% 70%

16.7%14.6%

7.0%7.7%

3.6%

4.4%

2.9%1.4%

2.3%

4.5%

0.8%0.9%

66.7%

66.6%


2007-08 2008-09

PartlyDisclosed

Abandoned

Totally

Disclosed

Records

Do Not Exist

Withdrawn

NothingDisclosed

Transferred


2007-08 2008-09

0% 10% 20% 30% 40% 50% 60% 70%

DISPOS

ITION

20.2%

7.0%

13.4%15.6%

9.3%

10.6%3.2%

5.7%

1.7%3.5%

1.2%0.6%

51.0%

57.1%


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Why information was not released

When public bodies sever information from a record or withhold a record, they must indicate

which section of the FOIP Act was used to authorize the decision. e following table summarizeshe secions o he Ac ha were cied by provincial governmen bodies when records were nocompleely disclosed.

Te number o occurrences indicaes he number o requess where a paricular secion o he Acwas used. Because several secions may be used on a single reques, he number o occurrences isno relaed o he number o requess compleed. Number of

Sections of Informationthe Act Used Exceptions Occurrences

17 Third party personal information 954

27 Privileged information 303

24 Advice from ofcials 295 21 Intergovernmental relations 127

16 Third party business/tax interests 95

20 Law enforcement 88

25 Harmful to economic or other interests of a public body 56

29 Information otherwise available to the public 42

22 Cabinet and Treasury Board condences 29

12 Refuse to conrm or deny existence of a record 19

19 Condential evaluations 14

26 Testing procedures, tests and audits 8

18 Harmful to individual or public safety 7 28 Harmful to conservation 3

Number ofSections of Informationthe Act Used Exclusions Occurrences

4(1)l Registry records 74

4(1)q Communications between MLAs and/or members of

Executive Council 47

4(1)a Court/judicial records 46

5 Other legislation paramount 18

4(1)d Records of Ofcers of the Legislature 9

4(1)o Personal/constituency records of members of Executive Council 8 4(1)b (Quasi) judicial notes, communications, draft decisions 7

6(4)b Ministerial brieng for a session of the Legislative Assembly 7

4(1)g Examination/test questions 6

4(1)p Speaker/MLA records in Legislative Assembly Ofce 5

6(4)a Ministerial brieng for a new portfolio 3

4(1)k Incomplete prosecution records 2

4(1)c Quality assurance records (health) 1

6(7) Audit records of the Chief Internal Auditor of Alberta 1

0


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Response times

A oal o 96 per cen o requess received

by provincial governmen bodies werecompleed wihin 60 days. Tis oalrepresens 87 per cen compleed wihin30 days and nine per cen wihin 30 o 60days. Te remaining requess were compleedin more han 60 days.

Te FOIP Ac saes ha normally a requesmus be compleed wihin 30 days o he daei was received. However, he Ac allows hehead o a public body o exend his or anaddiional 30 days under hree circumsances:

i more ime is needed o consul wih anoherpublic body or wih a hird pary; i hereques does no provide sufficien deail oallow idenificaion o he requesed record;or i a large number o records is involved.

Provincial governmen bodies coninue ourn around a high volume o FOIP requesswihin a shor imerame. Alberans coninueo have imely and effecive accesso governmen inormaion.

2007-08 2008-09

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%87.1%

30 days

or less30-60 days 60+ days

NUMBER OF DAYS TO COMPLETE REQUEST

87.3%5.1% 4.1%

7.8% 8.6%PERCENT

AGEOFCOMPLETED

REQUESTS

FOIP Quick Facts

97 per cent of requests are handled

without complaint to the Information

and Privacy Commissioner.


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Fees paid

Te ee schedule or processing FOIP requess is

se ou in Schedule 2 o he FOIP Regulaion. In2008-09, provincial governmen bodies collecedees o less han $108,000. Fee inormaion is noavailable or local public bodies.

General information requests

A $25 iniial ee is charged or general inormaionrequess. Addiional charges may be applied orime spen locaing, rerieving and preparingrecords or disclosure; compuer programmingand processing; and copying records. Addiional

ees canno be charged or he ime spenreviewing records o deermine he need orsevering inormaion.

When a request is received, a fee estimate isprepared. I he esimae is less han $150, onlyhe iniial ee o $25 is colleced.

Personal information requests

Applicans requesing heir own inormaionpay only copying charges and only i he

charges exceed $10.

Fees waived

Public bodies and he Inormaion and Privacy

Commissioner may waive ees i he applicancanno afford paymen; i he record relaes o amater o public ineres; or or any oher reasonha i is deemed air o excuse paymen.

Te amoun o hese ee waivers by provincialgovernmen bodies is shown in he ollowingable:

Amount collected

Type of fee 2008-09 2007-08

General informationrequests

Initial fees $43,400 $41,600

Other general $44,000 $12,800

Personal informationrequests

Copying $20,400 $18,500 Total $107,800 $72,900

Total fees collected

2

Fees are ofen reduced or eliminaed by clariyingrequess and providing only he records acuallyneeded by he applican. Te value o eeseliminaed in his way canno be calculaed.

Amount waived

Type of request 2008-09 2007-08

General informationrequests $5,606 $4,910

Personal informationrequests

$3,387 $1,481

Total $8,993 $6,391

Total fees waived


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Number of requests made to local

public bodies

Local public bodies include local governmen(municipaliies, Mis setlemens, irrigaiondisrics, drainage disrics, housing managemen

bodies and public libraries), school jurisdictions,pos-secondary insiuions, healh care bodies andpolice services and commissions.

In 2008-09, 960 local public bodies providedsaisics, indicaing ha hey received 2,020FOIP requess. Tis is an increase o 24 per

cen over he 1,630 requess received heprevious fiscal year.

In 2008-09, here were eigh requess ocorrec personal inormaion compared osix requess received he previous fiscal year.

Requests to Local Public Bodies

NU

MBEROFREQUESTS*


688 739 789

1005

1243

394

555612

625

777

2004-05 2005-06 2006-07 2007-08 2008-09

Number of FOIP of requests received during the last five years

*Excludes requess or correcion o personal inormaion.

2200

2000

1800

1600

1400

1200

1000

800

600

400

200

0


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Healh care bodies received 168 FOIP requess

compared o 141 requess received he previousyear; 80 per cen o hese requess were orgeneral inormaion.

Pos-secondary educaional insiuions received72 FOIP requess compared o 70 requessreceived he previous fiscal year; 60 per cen ohese requess were or personal inormaion.

School jurisdictions received 85 FOIP requestscompared o 68 requess received he previous

year; 56 per cen o hese requess were or

personal inormaion.

Sectors that received access requests

Police services and commissions received 1,068

FOIP requess compared o 859 requess receivedin 2007-08; 90 per cen o hese requess were orpersonal inormaion.

Local governmen bodies received 627 FOIPrequess during he fiscal year compared o 492requess received he previous year. O heserequess, 75 per cen were or general inormaion.Municipalities received the majority (604) of therequess received by he local governmen secor.

4


1100

1000

900

800

700

600

500

400

300

200

100

0 43 34

156

48

134

471

SchoolJurisdictions

Post-Secondary

Institutions

Health CareBodies

LocalGovernment**

Police Services& Commissions

29 37NUMBEROFREQUESTS*

*Excludes requess or correcion o personal inormaion.**Includes municipaliies, improvemen disrics, special areas, regional service commissions, drainage and irrigaion disrics,

housing management bodies, Mtis selements/General Council, and public libraries.

962

106


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Top 10 - Requests for General Information

City of Edmonton 113

City of Calgary 106

Municipal District of Rocky View No. 44 101

Regional Health Authority 6

(Capital Health) 87

Edmonton Police Service 50

Calgary Police Service 28

City of St. Albert 28

Lethbridge Regional Police Service 21

University of Alberta 21


(Calgary Health Region) 19

Top 10 Requests for Personal Information

Calgary Police Service 605

Edmonton Police Service 274

City of Calgary 88

Lethbridge Regional Police Service 65

City of Edmonton 32

Parkland School Division No. 7 19

University of Calgary 18


(Calgary Health Region) 16

University of Alberta 14

The Calgary Board of Education 11

Who made access requests

In 2008-09, 62 per cen o he access requess received by local public bodies were romindividuals seeking records conaining inormaion abou hemselves. Te remaining 38 per ceno requess were made or general inormaion. In his caegory, he op users were memberso he public and businesses.

ElectedOfficials

Interest

Groups

GeneralPublic

Media

Academic/

Researcher


2007-08 2008-09

0% 10% 20% 30% 40% 50% 60% 70%

41.3%

43.7%26.6%

30.2%

14.5%9.8%

13.8%11.0%

2.4%4.0%

1.3%1.3%

Business


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Local public bodies disclosed or parly disclosed records in 81 per cen o personal inormaion

requess. In six per cen o requess, he applican requesed records ha did no exis. Five percen o requess were abandoned, wihdrawn by he applican or ranserred o anoher public

body. No records were disclosed in eigh per cen o requess.

How access requests were processed

Local public bodies disclosed or parly disclosed records in 78 per cen o general inormaionrequess. In our per cen o requess, he applican requesed records ha did no exis. Elevenper cen o requess were abandoned, wihdrawn by he applican or ranserred o anoher public

body. No records were disclosed in seven per cen o requess.

PartlyDisclosed

TotallyDisclosed

Abandoned

RecordsDo Not Exist

Withdrawn

NothingDisclosed

Transferred


2007-08 2008-09

0% 10% 20% 30% 40% 50% 60% 70%

DISP

OSITION

44.0%

38.1%

34.4%35.3%

6.0%6.8%

4.0%5.3%

7.2%10.0%

3.2%

3.5%

1.2%1.2%

PartlyDisclosed

TotallyDisclosed

NothingDisclosed

Abandoned

Transferred

Records

Do Not Exist

Withdrawn


2007-08 2008-09

0% 10% 20% 30% 40% 50% 60% 70%

DISPOSITION

65.3%

61.8%

15.5%16.5%

8.3%7.9%

6.1%

7.1%2.7%

3.3%

1.2%

2.0%

0.8%1.5%

6


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Response times

Overall, 95 per cen o requess made o local public bodies were compleed wihin60 days o receiving he requess. Tis oal represens over 88 per cen compleed wihin30 days and seven per cen wihin 30 o 60 days. Five per cen o requess were compleedin more han 60 days.

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

2007-08 2008-09

NUMBER OF DAYS TO COMPLETE REQUEST

86.1%

30 daysor less 30-60 days 60+ days

88.3% 3.6%4.7%

10.2% 7.0%PERCENTAGEOFCOMPLE

TED

REQUESTS


26/28


27/28


28/28

11/2009 200

ISSN 1485-5372

Documents

FOIP Annual Report 2008-09