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Ohlone Community College District 43600 Mission Boulevard Fremont, CA 94566 Focused Mid-Term Report To: The Accrediting Commission for Community and Junior Colleges Western Association of Schools and Colleges Working Document October 1, 2004 Report Distribution: Three hard copies and one electronic version of the report sent to The ACCJC/WASC Commission Office 10 Commercial Boulevard, Suite 204, Novato, CA 94949 Submission Date: October 15, 2004

Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

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Page 1: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

Ohlone Community College District 43600 Mission Boulevard

Fremont, CA 94566

Focused Mid-Term Report To:

The Accrediting Commission for Community and Junior Colleges Western Association of Schools and Colleges

Working Document

October 1, 2004

Report Distribution: Three hard copies and one electronic version of the report sent to

The ACCJC/WASC Commission Office 10 Commercial Boulevard, Suite 204, Novato, CA 94949

Submission Date: October 15, 2004

Page 2: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

Table of Contents A. Statement on Report Preparation 1 B. Response to Team Recommendations and the Commission Action Letter 2

Focused Report on Recommendations 1 2 Focused Report on Recommendations 2 4 Update Report on Recommendations 3 and 4 5

C. Response to Self-identified Planning Issues 7 Attachments: 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals and Objectives 9 3. College Level Student Learning Outcomes 12 4. Responses to Self-Identified Planning Issues 13

Page 3: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

1

A. Statement on Report Preparation The major recommendations of the Commission have been a central reference point during the College’s efforts over the past year to establish an integrated planning and shared governance system. This past summer, Dr. Jim Wright, Vice President of Instruction and Accreditation Liaison Officer, assembled a Midterm Report Development and Review Team consisting of representatives of the relevant constituent groups on campus, including: Martha Brown Faculty Senate President, Counseling Faculty Dennis Keller College Council Co-Chair, Music Faculty Patrick Lane Classified Senate President, Network Administrator Deb Parziale CAPAC Chair, Nursing Faculty Rob Smedfjeld Faculty Senate Past President, Math Faculty Saad Siddiqui President, Associated Students of Ohlone College Mikelyn Stacey Deans’ Representative, Dean of Language Arts and Social Sciences Doug Treadway President/Superintendent Deanna Walston Vice President of Business Services Lisa Waits Vice President of Student Services Jim Wright Vice President of Instruction, Accreditation Liaison Officer College-wide input was gathered through the Instruction Office website and the Development and Review Team worked efficiently using electronic communication. One full team meeting was conducted on September 17, 2004. There was also formal review by the Faculty Senate, College Council, and the District Board of Trustees. Signature: ________________________________________ Doug Treadway, Ph.D., President/Superintendent

Page 4: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

2

B. Response to Team Recommendations and the Commission Action Letter The Accreditation Team Evaluation Report identified four recommendations to assist Ohlone College to improve our internal environment, to make our process more efficient and effective, and to better serve our educational mission (November 2001, Page 11). The Commission Action Letter identified two of the recommendations for focused review in the Midterm Report and requested an update on the other two recommendations. Focused Report on Recommendation 1 1. Recognizing that college needs and aspirations will likely exceed available resources, the team recommends that the board and administration, in consultation with college governance, define and clearly communicate a limited number of goals derived from the mission and stated as measurable outcomes. These goals should be used (1) to prioritize strategic plan initiatives and (2) to guide resource allocations for the greatest possible impact on student learning and the community. (Standards 1.3, 3A.3, 4A.1, 4A.4, 6.2, 6.7, 8.5, 9A.2, 10A.3, 10B.6, 10B.9, 10B.10) Background: 1996 Accreditation Report Our 1996 Accreditation Team Evaluation Report recommended that the college’s program review and planning activities “…be reviewed and integrated into a coordinated and collaborative comprehensive strategic plan driven by education planning that will guide the college in the future.” The report also recommended that the program review process should include non-instructional programs and services and should also be “linked to the goals and objectives of the institution and ties to the budget development process should be clarified.” In response to these recommendations the college community worked hard to develop a comprehensive strategic planning process. The Strategic Planning Committee formed a task force charged with restructuring the program review process to include non-instructional areas and to create a linkage with strategic planning and budget development. The Board of Trustees approved this new approach to program review in June of 2000. The Budget Committee and the Strategic Planning Committee met on a regular basis and Strategic Planning and Program Review documents were integrated into the budget decision-making processes. Background: 2002 Accreditation Report The 2002 Accreditation Report commended the college for developing a strategic planning process and strengthening and broadening the program review process. The report also praised attempts to link strategic planning and program review to budget planning and development. However, the report found that the strategic plans and program reviews of the departments were isolated from one another and not driven by a common set of institutional outcomes. 2002-03, A Year of Crisis and Change The 2002-03 academic year will go down in Ohlone’s history as one of its most difficult and challenging times. Massive budget cuts forced faculty and staff layoffs, program closures, and service reductions. Midway through the year the Vice President of Educational Services left for another position and that position was not filled. The two Provosts reporting to that position were promoted to Vice President of Instruction and Vice President of Student Services. Thus, the three senior positions in Educational Services were reduced to two. Shortly thereafter, the

Page 5: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

3 President of nine-years announced his retirement and in the midst of the tumultuous budget crisis, the institution launched a nationwide search for a new President. Needless to say little progress was made in implementing the 2002 Accreditation Report recommendations. 2003-04, New Directions Toward Integrated Planning and Assessment With a new President on board, the college community has been reinvigorated. A new decision making system aimed at increasing shared governance has been developed. The President, in consultation with the Board of Trustees, leaders of the faculty, staff, administration and students, formed a new College Council to carry out the shared governance of the District. This is a formal organization that advises the President and through the President, the Board of Trustees. All matters of policy and major items of budget and strategic planning are brought before the College Council. The newly created College Council decided in Summer, 2004 to also serve the functions of strategic planning and budget integration, rather than have separate committees for these purposes, as was the case in the past. This will greatly assist in the desired integration of budget with planning as recommended. Already, these new strategies have led to a more comprehensive and integrated planning and implementation approach to our Measure A bond projects. This has also involved refinement and redirection of the District’s educational and facilities master plans. To address the recommendation related to College goals, the new College Council facilitated a series of inclusive strategies to gain input from across the College and local communities. These strategies included a college-wide planning symposium and a formal and well-attended community planning forum. In the end, the Board and the administration, in consultation with college governance, defined and clearly communicated a limited number of goals derived from the mission of the College to be pursued over the next five years. A new statement of College vision and core values also resulted from this effort (See Attachment 1). The College Council has created six Task Forces to provide direction to carry out the major district goals (See Attachment 1). The Task Force members are appointed by campus leaders according to the new shared governance system. The Task Forces will also develop measurable outcomes for each goal by the end of the 2004-05 academic year in order to set a direction for departmental and program level planning in 2005-06. Further, the Task Forces will explore the streamlining of College Committees. Since the Task Forces line up well with the accreditation standards, the College will pursue integrating the accreditation study and reports into this structure. The College has completed a review of strategic planning and program and services review resulting in a more focused integration of student learning outcomes and assessment. A Faculty Senate task group began a faculty-driven dialogue on student learning outcomes and assessment, and developed operational definitions to guide our work in the coming year. Faculty involved in this task group, as well as other faculty and staff, have attended a number of regional conferences on student learning outcomes and assessment. The task group has now been institutionalized as the Student Learning Outcomes Professional Enthusiasts (SLOPE). SLOPE has developed a website to serve as a faculty and staff resource, and books and articles related to student learning outcomes have been added to the library collection.

Page 6: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

4 The College has developed Title III, NSF and TRIO grant proposals that coincide and integrate with the redefinition of the District’s strategic vision, values and goals. The Strategic Planning Task Force served as the Title III Advisory Committee during the proposal development and that work helped to further inform the overall planning approach for the College. Focused Report on Recommendation 2 2. The team recommends that the college develop performance outcome measures for program strategic plan goals and strategies to assess progress, ensure positive impact on student learning, and provide objective feedback to determine if initiatives should be continued, expanded, revised, or abandoned. Such outcomes should focus on clear results, particularly those linked to student learning and achievement, rather than process steps that have been completed. (Standards 3a.3, 3a.4, 3b.3, 3c.1, 4d.1, 4d.2, 5.10, 6.7, 7b.2) Integration of Measurable Outcomes with Strategic Planning Goals As stated above, the Task Forces created by the College Council to direct activities related to the seven strategic goals of the College are currently identifying measurable outcomes, including student learning outcomes, for each of the goals. The Council adopted a draft document meant as a starting point for this integration of outcomes with the strategic goals. The current version of this integration is meant only as a starting point and we expect considerable changes and additions as the Task Forces continue the dialogue. Although a work-in-progress, we would like the Commission to see this draft as a concrete indicator of the direction we are heading and it is provided as Attachment 2. Student Learning Outcomes and Assessment Dialogue and Development A core value at Ohlone College is student success. As such, the faculty and staff embrace the notion of identifying, assessing and improving student learning outcomes at the college, program and course levels. A college-wide dialogue has been ongoing in the development of these measurable outcomes and assessment strategies. A faculty driven model is emerging. Course Level. Measurable student learning outcomes and assessment at the course level are being integrated into the course development and review process through the Course and Program Approval Committee CAPAC and the Faculty Senate. CAPAC has also instituted a web-based system for course development and review. The system is called CurricUNET and it provides for a uniform approach and also provides guidance to faculty on developing student learning outcomes statements and associated assessment strategies. Program Level. Through the instructional program review process, faculty will develop measurable student learning outcomes for their programs. Along with these outcomes the faculty will create strategies to assess the achievement of the learning outcomes. Through the College’s new Teaching and Learning Institute, the Faculty Senate’s Student Learning Outcomes Professional Enthusiasts (SLOPE) task force will work with a learning community of deans and faculty from the departments under review in 2004-05 to develop outcomes and assessment strategies. These departments and SLOPE will report the results of their work in a Fall 2005 flex workshop for the departments scheduled for formal program review in 2005-06.

Page 7: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

5 Additionally two other disciplines, not under review this year, have elected to begin work on delineating student learning outcomes and related assessment strategies. English faculty will focus on learning student outcomes for the college level English course and a group of counselors and faculty are researching assessment of learning outcomes for disabled students. Further, “General Education student learning outcomes are under development by the General Education subcommittee of CAPAC, to be completed Fall Semester 2004.” College Level. Student learning outcomes and assessment approaches at the college level are being developed through the shared governance process, particularly with the Faculty Senate and College Council. Although further refinement is necessary, an attempt has been made to articulate these College-wide outcomes based on the dialogue and development to date. The College level learning outcomes are presented below grouped into three categories: General Indicators of Student Success; Outcomes Related to College-Wide Strategic Goals and Title III Plan; and General Education Outcomes. The current version of these student learning outcomes is presented in Attachment 3. Update Report on Recommendations 3 and 4 3. The team recommends the college develop and implement an effective outcome-based methodology to evaluate the effectiveness of online and media-supported courses including the related student and academic support services for these courses. Such systems should include student feedback and evaluation of the faculty responsible for the course. (Standards 2.1, 4.A.3, 4.D.1, 4.D.2, 4.D.5, 4.D.7, 5.1, 5.2, 6.7, 7.B.1., 7.B.2, 7.B3) The evaluation of the effectiveness of online courses has not yet been fully separated out from the evaluation of the faculty teaching such courses; the latter is done as part of regular faculty evaluation. In this process, the dean has the option of reviewing the online course, either on his or her own, or with the faculty member, and using the course management system WebCT. The Dean also has access to student feedback, as the Faculty Staff Technology Center has set up an automated process whereby student evaluations are forwarded directly to the dean, bypassing the instructor.

The Course and Program Approval Committee (CAPAC) has made some progress on evaluating the effectiveness of online and media-supported courses. There is one official course outline of record format used for all courses, including courses that may have traditional and online sections. Outlines specify measurable course outcomes, assignments, and methodologies to evaluate the stated outcomes. During Spring 2004, CAPAC implemented the operational definitions for learning outcomes and evaluation developed by the Student Learning Outcomes Professional Enthusiasts (SLOPE) task force. CAPAC systematically reviews all courses every six years to assure there are relevant measurable outcomes with specific evaluation criteria. The Learning Resources member of CAPAC regularly reviews related library and learning resources. CAPAC also has a Distance Learning Subcommittee that reviews each course with an online section on the nature and frequency of student/faculty contact and on the technology support for information transfer. The Distance Learning subcommittee provides faculty with guidelines and best practices for online teaching and learning.

Page 8: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

6 The staff at the Innovation and Technology Center offers online workshops and hands-on training on both the pedagogy and the technologies to deliver online teaching and learning regularly. A faculty member is designated full time as an Educational Technologist and provides one-on-one consultations to all faculty who plan to develop online courses. 4. The team recommends the college implement systems to ensure broad understanding of planning and decision-making processes. Such systems should be designed to assist the college community in understanding decisions regarding such items as institutional initiatives and prioritization of new staff positions, financial allocations and faculty resources. (Standards 3.B.1, 3.B.2, 9.A.4, 9.A.5, 10.B.5, 10.B.6, 10.B.9, 10.B.10) As reported above, a new College Council was formed during the Fall 2003 semester, following the guidelines of AB 1725 and Board Policy. Membership was appointed by the faculty, staff, management and student organizations. The Council organized task forces on budget and facilities development and the recommendations of these working groups were presented to the President and to the Board of Trustees. The Council facilitated the process for college-wide discussion of the Smoke Free campus initiative and made a recommendation that was adopted as a new college regulation. The Council became a forum for issues brought by students and staff as well as a communication vehicle for broad participation from constituent groups in the formation of plans and policies for the district. An inclusive process of vision and strategic goal development defined and clearly communicated seven major goals derived from the mission of the College to be pursued over the next five years. Task forces have been established to develop measurable outcomes for the goals and to direct and monitor implementation. New legal counsel was obtained for the District in order to facilitate improved collegial relationships in collective bargaining. The three collective bargaining groups came to agreement with the District for the 2003-04 contract year in a timely and collegial manner. During the 2003-04 year, there were no formal grievances brought to the level of the President’s office by any of the unions. As different issues emerged, we worked toward early resolution and intervention and fashioned memos of understanding where needed. Excellent progress has been made in revitalizing the Ohlone Classified Senate. New leadership has emerged within the group and participation has increased markedly. The group instituted an employee recognition program and has advocated successfully that the College implement a formal program of staff reassigned time for involvement in the governance process. In addition to the three State of the College addresses, President’s information forums were held and updates provided via the college web site, including the results of the college and community planning forums. Agendas and minutes of the College Council were also posted and meetings were opened to all interested parties. Numerous workshops were held for the Board of Trustees and college community on bond project planning and updates. The second meeting of the month for the trustees has been changed to focus on discussion of short and long-range issues of importance to the Board and the College staff. Staff and board members have participated in developing the topics for discussions. Education sessions for the Board on the Brown Act and Robert’s Rules were held to improve communications.

Page 9: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

7

C. Responses to Self-Identified Planning Issues The College’s 2001 Self-Study identified 104 planning agenda issues. An analysis reveals that 32 have been completed, 53 are ongoing or in progress, 6 are in progress but budget constrained, 8 are budget constrained, and five have been abandoned. A list of all of the planning agenda issues and the status of each is presented as a matrix in Attachment 4.

Page 10: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

8

ATTACHMENT 1

Vision, Values And Goals: 2004-2009 And Associated Task Forces

Vision Statement: Ohlone College will be known throughout California for our inclusiveness, innovation, and superior rates of student success Core Values: We provide life long learning opportunities for students, college personnel, and the community; We open access to higher education and actively reach out to underserved populations; We promote diversity, inclusiveness, and openness to differing viewpoints; We maintain high standards in our constant pursuit of excellence; We value trust, respect, and integrity; We promote teamwork and open communication; We practice innovation and actively encourage risk-taking and entrepreneurship; and We demonstrate stewardship for our human, financial, physical, and environmental resources College Goals:

1. Promote appreciation for and understanding of diverse races and culture by expanding the diversity of college personnel, international education offerings and exchanges, cross-cultural curricula, and ethnic/cultural events International and Multi-Cultural Task Force

2. Develop across the curriculum the Learning College Model, utilizing methods and technologies

that hold the most promise for improving student course and program completion success rates Learning College Task Force

3. Develop strategies to increase the proportion of full-time students including learning

communities, cohort groups, enhanced facilities, and improved course availability Student Development Task Force

4. Provide continuous learning for all personnel associated with the District and promote an

organizational structure that is adaptable, collegial, and supportive of the Learning College Model Learning College Task Force

5. Promote the health, environmental, cultural, and economic vitality of the communities served by

the District through programs of outreach, community service, and partnership ventures Community Service Task Force

6. Promote and maintain an accessible, clean, safe, and healthy college environment through

continuous engagement of students and college personnel in campus preparedness, wellness, beautification, and environmental sustainability Campus Environment and Facilities Task Force

7. Increase public and private funds for educational programs, equipment, and facilities through

entrepreneurial activities, grants, and the college foundation Resource Development Task Force

Page 11: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

9

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Page 12: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

10

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satis

fact

ion

ratin

g fr

om c

onst

ituen

ts o

f

Latin

o-ba

sed

com

mun

ity g

roup

s ser

ved

by c

olle

ge o

utre

ach

activ

ities

as

m

easu

red

in su

rvey

s in

Janu

ary

2005

and

Janu

ary

2008

6.

Pro

mot

e an

d m

aint

ain

an a

cces

sibl

e, c

lean

, 6.

1* B

y D

ecem

ber,

2004

revi

se th

e Fr

emon

t Cam

pus m

aste

r pla

n to

refle

ct

safe

and

hea

lthy

colle

ge e

nviro

nmen

t thr

ough

an

em

phas

is u

pon

univ

ersi

ty tr

ansf

er a

nd c

ampu

s com

mun

ity

cont

inuo

us e

ngag

emen

t of s

tude

nts a

nd c

olle

ge

6.2

*By

June

, 200

4 im

plem

ent a

Sm

oke

Free

Cam

pus r

egul

atio

n pe

rson

nel i

n ca

mpu

s pre

pare

dnes

s, w

elln

ess,

6.

3 *

By

June

, 200

5 im

plem

ent a

n ex

pand

ed e

mpl

oyee

wel

lnes

s pro

gram

be

autif

icat

ion,

Uni

vers

al D

esig

n an

d en

viro

n-

6.4

*By

Sept

embe

r, 20

09 p

rovi

de a

col

lege

and

com

mun

ity c

onfe

renc

e m

enta

l sus

tain

abili

ty

cent

er/c

omm

ons o

n th

e Fr

emon

t cam

pus t

o su

ppor

t con

fere

nces

,

cultu

ral e

vent

s and

hos

pita

lity

serv

ices

6.

5 *B

y Se

ptem

ber,

2008

com

plet

e on

the

Frem

ont C

ampu

s an

upgr

ade

proj

ect o

f ext

erio

r pai

ntin

g, in

terio

r and

ext

erio

r fac

ilitie

s day

-ligh

t en

hanc

emen

ts, l

ands

capi

ng a

nd p

edes

trian

circ

ulat

ion

syst

ems.

Page 13: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

11

Goa

l

M

easu

rabl

e O

bjec

tives

6.

Con

tinue

d

6.6

By

June

, 200

8 A

chie

ve L

EED

S ce

rtific

atio

n fo

r bot

h th

e

New

ark

Cen

ter a

nd th

e Fr

emon

t Cam

pus n

ew c

onst

ruct

ion

proj

ects

6.

6 B

y Ju

ne, 2

005

a re

vise

d Em

erge

ncy

Prep

ared

ness

Pla

n w

ill b

e su

bmitt

ed to

and

app

rove

d by

the

Boa

rd

7. I

ncre

ase

publ

ic a

nd p

rivat

e fu

nds f

or e

duca

- 7.

1 *

Incr

ease

the

Foun

datio

n en

dow

men

t fro

m $

650,

000

in 2

004

tio

nal p

rogr

ams,

equi

pmen

t and

faci

litie

s thr

ough

to

$2

mill

ion

by

Sept

embe

r, 20

09

entre

pren

euria

l act

iviti

es, g

rant

s and

the

Col

lege

7.

2 *

Esta

blis

h by

July

, 200

5 a

full-

time

gran

ts d

evel

opm

ent p

ositi

on

foun

datio

n

7.3

*Es

tabl

ish

by O

ctob

er, 2

004

an a

sset

man

agem

ent l

ong-

rang

e

pl

an fo

r the

Dis

trict

7.

4 In

crea

se fr

om 0

% in

200

4 to

$1.

5 m

illio

n re

venu

e re

ceiv

ed fr

om

asse

t man

agem

ent b

y Se

ptem

ber,

2008

7.

5 B

y Se

ptem

ber,

2009

incr

ease

fund

s rec

eive

d by

the

colle

ge F

ound

atio

n in

ann

ual

cam

paig

ns b

y 30

0% o

ver t

he 2

003-

04 b

asel

ine.

*Obj

ectiv

es a

ppro

ved

in th

e Ti

tle II

I Gra

nt P

ropo

sal

Page 14: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

12

ATTACHMENT 3

College Level Student Learning Outcomes

General Indicators of Student Success The College will continue to pursue the Partnership for Excellence Goals for assessment of student success at the college and program levels:

1. Transfer: Number of Full-Year Transfer Students from California Community Colleges to the University of California and the California State University. Transfer Prepared: Count of Credit Students Who Become Transfer Prepared

2. Successful Program Completion: Annual Degrees and Certificates Awarded 3. Successful Course Completion 4. Workforce Development: Successful Course Completion Vocational Courses 5. Basic Skills Improvement: Count of Students Who Enroll in a Basic Skills Course and Then

Enroll in a Higher Level Course in the Same Area of Study Student Success Outcomes Related to College Strategic Goals and Title III Plan Increase the number of ESL and basic skills students attaining college level computer skills from 25% to 75% by 9/08 compared to 2004 baseline Increase the number of ESL and basic skills students persisting to college-level studies from 40% to 60% by 9/08 compared to 2004 baseline Increase the number of ESL and basic skills students after attaining prerequisites, in passing college level math and English courses from 45% to 60% by 9/09 compared to 2004 baseline Increase the number of students enrolled for 6.5 credits or more in block course and/or cohort group classes from 0% to 40% by 9/09 Increase the accuracy of student course placements in basic skills and college-level classes from 65% to 90% by 9/07 compared to 2004 baseline Increase by 25% student satisfaction with availability of courses compared to 2003 baseline survey by 9/08 Increase the number of students enrolled for 6.5 credits or more who have Web-based portfolios and education plans from 0% to 100% b 9/07 Increase from 25% to 40% students enrolled full-time by 9/09 compared to 2003-04 baseline Increase by 15% over Fall 2003 semester to semester retention rates of ESL and basic skills students by 9/09 Increase by 7% over Fall 2003 semester to semester retention rates of students taking more than 6.5 credits by 9/09

Page 15: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

13

ATT

AC

HM

ENT

4

Res

pons

es to

Sel

f-Id

entif

ied

Plan

ning

Issu

es

Stan

dard

One

: Ins

titut

iona

l Mis

sion

Plac

e m

issi

on st

atem

ent o

n th

e w

ebsi

te a

nd in

the

sche

dule

of c

lass

es.

Com

ple

ted *

In

Prog

ress

or

Ong

oing

Bud

get

Con

stra

int

Aba

ndon

ed

Stan

dard

Tw

o: In

stitu

tiona

l Int

egrit

y •

Hire

a fu

ll-tim

e W

ebm

aste

r to

crea

te a

nd u

pdat

e a

cons

iste

nt “

look

and

feel

” fo

r the

Col

lege

w

ebsi

te, i

nclu

ding

ava

ilabi

lity

to fa

culty

and

staf

f who

wan

t to

crea

te a

web

pag

e.

*

• Po

st th

e O

hlon

e C

olle

ge C

atal

og o

n th

e w

ebsi

te.

*

• R

evie

w a

nd r

evis

e fu

ll-tim

e an

d ad

junc

t fa

culty

eva

luat

ion

form

s to

inc

lude

spe

cific

que

stio

ns

abou

t an

inst

ruct

or’s

obj

ectiv

ity.

*

• Po

st th

e ac

adem

ic c

ondu

ct p

olic

ies o

n th

e O

hlon

e C

olle

ge w

ebsi

te.

*

• Ev

alua

te a

nd e

xpan

d ou

treac

h ef

forts

to re

crui

t and

mai

ntai

n a

dive

rse

staf

f.

*

• Ex

plor

e w

ays t

o in

crea

se st

aff a

nd st

uden

t inv

olve

men

t in

futu

re a

ccre

dita

tion

self-

stud

ies.

*•

Esta

blis

h a

staf

f com

mitt

ee si

mila

r to

CEE

R.

*

Stan

dard

Thr

ee: I

nstit

utio

nal E

ffec

tiven

ess

• In

crea

se fa

culty

and

staf

f tra

inin

g an

d ac

cess

to th

e C

olle

ague

syst

em.

*

• Pr

ovid

e a

sepa

rate

(res

earc

h) su

rvey

bud

get.

*

• R

aise

the

prof

ile o

f and

par

ticip

atio

n in

the

Res

earc

h an

d Pl

anni

ng A

dvis

ory

Com

mitt

ee.

*•

Eval

uate

in d

etai

l the

firs

t yea

r of t

he n

ew P

rogr

ams a

nd S

ervi

ces R

evie

w p

roce

ss a

nd m

ake

adju

stm

ents

as n

eces

sary

. *

• A

dequ

atel

y an

noun

ce p

ropo

sed

faci

lity

chan

ges a

nd e

xpla

in h

ow p

lans

will

be

enac

ted

and

wha

t se

gmen

ts o

f the

cam

pus w

ill b

e af

fect

ed.

*

• En

cour

age

dean

s and

man

ager

s to

invo

lve

thei

r sta

ff in

all

plan

ning

eff

orts

in th

e de

partm

ent.

*

Page 16: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

14

• A

dd to

the

Col

lege

web

site

info

rmat

ion

on S

trate

gic

Plan

ning

and

Pro

gram

/Ser

vice

s Rev

iew

.

*

Eval

uate

all

plan

ning

pro

cess

es a

nnua

lly to

ens

ure

the

cont

inue

d ef

fect

iven

ess a

nd in

tegr

atio

n of

th

ese

proc

esse

s.

*

• C

omm

unic

ate

Col

lege

’s in

tend

ed in

stitu

tiona

l out

com

es a

nd su

bseq

uent

per

form

ance

to th

e ca

mpu

s and

com

mun

ity a

t lar

ge.

*

• D

evel

op a

mar

ketin

g pl

an to

com

mun

icat

e m

atte

rs o

f qua

lity

assu

ranc

e an

d st

uden

t suc

cess

to th

e pu

blic

thro

ugh

Off

ice

of C

olle

ge R

elat

ions

, hig

hlig

htin

g C

olle

ge a

chie

vem

ents

and

info

rmin

g m

embe

rs o

f the

cam

pus,

pros

pect

ive

stud

ents

, and

the

com

mun

ity a

t lar

ge.

*

• D

irect

or o

f Col

lege

Rel

atio

ns a

ttend

s Boa

rd m

eetin

gs a

nd c

omm

unic

ates

impo

rtant

info

rmat

ion

on

a re

gula

r bas

is to

the

cam

pus c

omm

unity

. *

• In

corp

orat

e as

sess

men

t stra

tegi

es in

to c

ampu

s-w

ide

effo

rts.

*•

Expl

ore

met

hods

to in

volv

e as

man

y m

embe

rs o

f the

cam

pus c

omm

unity

as p

ossi

ble

in a

ll pl

anni

ng a

nd re

view

eff

orts

.

*

Stan

dard

Fou

r: Ed

ucat

iona

l Pro

gram

s 4.

A.

Gen

eral

Pro

visi

ons

• D

evel

op p

rogr

ams f

or le

arni

ng d

isab

led

stud

ents

.

*

• O

ffer

mor

e tra

nsfe

r-le

vel c

lass

es in

the

even

ings

and

Sat

urda

y cl

asse

s.

*

• Ex

plor

e al

tern

ativ

e tim

es to

off

er h

igh-

dem

and

cour

ses.

*

Mas

s-pr

oduc

e th

e tw

o-ye

ar p

lann

ing

cale

ndar

for a

ll st

uden

ts a

nd c

ouns

elor

s.

*(1

)•

Res

earc

h al

tern

ativ

e si

tes i

n N

ewar

k fo

r add

ition

al c

lass

es u

ntil

a ne

w c

ampu

s is a

vaila

ble.

*

• D

evel

op a

pla

n to

util

ize

the

spac

e av

aila

ble

in th

e af

tern

oon

on th

e Fr

emon

t cam

pus.

*•

Expl

ore

way

s of u

pdat

ing

all f

ull-t

ime

and

adju

nct c

ouns

elor

s on

prog

ram

spec

ifics

and

/or

assi

gnin

g co

unse

lors

to sp

ecifi

c pr

ogra

m a

reas

.

*

4.B

. D

egre

e A

nd C

ertif

icat

e Pr

ogra

ms

• Pr

ovid

e tra

inin

g on

the

degr

ee a

udit

mod

ule

in C

olle

ague

to tr

ack

prog

ram

com

plet

ion.

* •

Eval

uate

the

effe

ctiv

enes

s of t

he a

dditi

on o

f the

new

Tec

h To

ols R

equi

rem

ent.

*

Page 17: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

15

• Ev

alua

te th

e ef

fect

iven

ess o

f upg

radi

ng th

e En

glis

h gr

adua

tion

requ

irem

ent.

*

• Pr

ovid

e pr

ogra

m a

ssis

tanc

e fo

r dat

a co

llect

ion.

*

• D

istri

bute

gra

duat

e su

rvey

to g

radu

ates

rece

ivin

g an

AA

, AS,

or a

Cer

tific

ate

of A

chie

vem

ent.

**

4.C

. Gen

eral

Edu

catio

n •

Rev

iew

the

new

gra

duat

ion

requ

irem

ents

in th

ree

to fi

ve y

ears

to d

eter

min

e th

e im

pact

on

the

grad

uatio

n ra

tes o

f the

Col

lege

.

*

• D

evel

op c

riter

ia a

nd a

sche

dule

for r

egul

ar re

view

of t

he G

ener

al E

duca

tion

requ

irem

ents

to

ensu

re a

ll co

mpo

nent

s fol

low

the

Col

lege

’s p

hilo

soph

y.

*

• Ev

alua

te e

ffec

tiven

ess o

f Tec

h To

ols r

equi

rem

ent i

nclu

ding

stud

ents

and

facu

lty su

rvey

s.

*

• Su

ppor

t the

impl

emen

tatio

n of

the

Gra

duat

e Su

rvey

.

*

4.D

. Cur

ricul

um A

nd In

stru

ctio

n •

Expl

ore

sche

dulin

g Pr

ogra

ms a

nd S

ervi

ces R

evie

w fo

r the

Reg

iste

red

Nur

sing

, Res

pira

tory

Th

erap

ist a

nd P

hysi

cal T

hera

py A

ssis

tant

Pro

gram

to c

oinc

ide

with

the

exte

rnal

acc

redi

tatio

n of

th

eir p

rogr

ams.

*

• Ex

plor

e w

ays t

o im

prov

e co

mm

unic

atin

g cu

rric

ular

cha

nges

to c

ouns

elor

s and

stud

ents

.

*•

Mon

itor a

nd e

valu

ate

Con

tract

Edu

catio

n an

d co

urse

s and

thos

e of

fere

d at

loca

l hig

h sc

hool

s to

ensu

re th

ey m

aint

ain

the

sam

e st

anda

rds a

s the

cou

rses

off

ered

on

the

cam

pus.

*

• In

clud

e gu

idel

ines

and

pro

cedu

res f

or th

e de

velo

pmen

t and

eva

luat

ion

of d

ista

nce

lear

ning

and

on-

line

cour

ses i

n th

e C

APA

C h

andb

ook.

*

• Ex

pand

the

dist

ance

edu

catio

n/on

line

cour

se o

ffer

ings

.

* St

anda

rd F

ive:

Stu

dent

Sup

port

And

Dev

elop

men

t •

Incl

ude

the

two-

year

aca

dem

ic p

lann

ing

sche

dule

in th

e C

atal

og a

nd o

n th

e C

olle

ge W

ebsi

te.

* (2

) •

Upd

ate

the

info

rmat

ion

on th

e w

ebsi

te o

n a

regu

lar a

nd c

onsi

sten

t bas

is.

*

• C

ross

-ref

eren

ce e

xist

ing

mat

eria

ls, i

n or

der t

o he

lp st

uden

ts k

now

whe

re to

find

add

ition

al

info

rmat

ion

on a

ll po

licie

s and

pro

cedu

res.

*

• O

ffer

mor

e su

ppor

t ser

vice

s for

eve

ning

stud

ents

.

*

Page 18: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

16

• A

ssig

n ca

mpu

s e-m

ail a

ddre

sses

to a

ll A

SOC

mem

bers

of c

ampu

s com

mitt

ees.

*

Enco

urag

e st

uden

ts to

rais

e is

sues

in th

e M

onito

r and

pro

vide

add

ition

al a

ltern

ativ

es fo

r the

co

mm

unic

atio

n of

con

cern

s.

*

• En

sure

the

regu

lar a

dmin

istra

tion

of su

rvey

s des

igne

d to

gat

her s

tude

nt in

put f

or th

e pl

anni

ng a

nd

eval

uatio

n of

stud

ent s

uppo

rt an

d de

velo

pmen

tal s

ervi

ces.

*

• Im

plem

ent T

TY te

leph

one

acce

ss fo

r tel

ereg

istra

tion

for d

eaf s

tude

nts.

*

(3)

• Ex

plor

e w

ays t

o pr

ovid

e ad

ditio

nal r

esou

rces

for c

ampu

s rec

ruiti

ng.

*•

Incr

ease

out

reac

h to

pro

mot

e in

tere

st/in

volv

emen

t in

cam

pus a

ctiv

ities

and

stud

ent g

over

nmen

t.

*

• R

evie

w th

e St

uden

t Am

bass

ador

pro

gram

’s n

eeds

for a

dditi

onal

supe

rvis

ory

reso

urce

s. *

Enco

urag

e m

ore

stud

ents

to p

artic

ipat

e in

cam

pus a

ctiv

ities

by

adve

rtisi

ng in

the

Mon

itor a

nd c

lub

fairs

. *

• R

ecru

it an

d so

licit

spea

kers

who

add

ress

cur

rent

eve

nts,

spar

k st

uden

t int

eres

t, an

d co

nnec

t ac

adem

ia to

the

real

wor

ld.

*

Stan

dard

Six

: Inf

orm

atio

n A

nd L

earn

ing

Res

ourc

es

• Ex

pand

the

libra

ry’s

boo

k an

d m

edia

col

lect

ions

to k

eep

pace

with

the

Col

lege

’s e

nrol

lmen

t and

pr

ogra

m g

row

th.

*

• In

stal

l LC

D p

roje

ctor

s and

com

pute

rs in

cla

ssro

oms a

cros

s the

cam

pus a

nd a

t the

New

ark

Ohl

one

Cen

ter i

n a

thre

e-ye

ar p

hase

d pr

ojec

t.

*

• D

evel

op su

ppor

t for

aca

dem

ic c

ompu

ting

by p

rovi

ding

a li

nk b

etw

een

Col

leag

ue a

nd W

ebC

T, th

e on

line

educ

atio

n co

urse

war

e.

*

(4)

• C

ompl

ete

the

impl

emen

tatio

n of

the

Col

leag

ue a

dmin

istra

tive

com

putin

g sy

stem

with

Web

-bas

ed

regi

stra

tion

and

stud

ent s

ervi

ces.

*

• U

pgra

de th

e cu

rren

t net

wor

k to

a h

ighe

r ban

dwid

th c

apac

ity to

faci

litat

e ne

eded

info

rmat

ion

shar

ing

and

serv

ices

.

*

*

• D

evel

op a

pla

n to

supp

ort e

xist

ing

and

plan

ned

serv

ices

thro

ugh

new

or n

on-tr

aditi

onal

way

s.

*

• D

evel

op a

pla

n fo

r rea

lloca

tion

and

use

of e

xist

ing

faci

litie

s onc

e th

e IC

C h

as o

pene

d.

*

• Se

cure

fund

ing

for e

quip

men

t in

the

ICC

bui

ldin

g, sh

ould

stat

e fu

ndin

g pr

ove

inad

equa

te.

*

• D

evel

op a

real

istic

staf

fing

plan

for I

S to

add

ress

the

need

for e

xten

ded

hour

s of s

ervi

ce, t

he

impa

ct o

f the

ICC

, and

the

need

to im

plem

ent n

ew p

roje

cts a

nd se

rvic

es.

**

Page 19: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

17

• Im

prov

e st

uden

t acc

ess t

o le

arni

ng re

sour

ces b

y in

crea

sing

“up

-tim

e” o

f all

libra

ry e

quip

men

t th

roug

h su

ffic

ient

com

pute

r tec

hnic

ian

supp

ort.

*

• In

crea

se th

e nu

mbe

r of a

ssis

tive

tech

nolo

gies

ava

ilabl

e to

stud

ents

with

dis

abili

ties.

**

• In

vest

igat

e op

tions

for s

tream

ing

med

ia to

cla

ssro

oms.

*•

Dev

elop

a p

lan

to re

trofit

exi

stin

g la

bs to

con

form

to A

DA

gui

delin

es.

*•

Prov

ide

emai

l, vo

icem

ail,

and

Inte

rnet

acc

ess t

o al

l adj

unct

facu

lty in

acc

essi

ble

loca

tions

. *

Prov

ide

emai

l to

stud

ents

.

*(5

)•

Fill

vaca

nt p

ositi

ons a

s Dis

trict

reso

urce

s bec

ome

avai

labl

e.

**

• Id

entif

y an

d im

plem

ent n

ew w

ays o

f rec

ruiti

ng a

nd re

tain

ing

staf

f for

tech

nica

l pos

ition

s. *

Res

earc

h an

d im

plem

ent a

mul

ti-fa

cete

d tra

inin

g pl

an fo

r all

empl

oyee

s tha

t add

ress

es th

e is

sues

of

lear

ning

styl

es, h

ours

of a

vaila

bilit

y, a

nd n

eeds

.

*

• Pl

an tr

ansi

tion

from

usi

ng h

ighl

y pa

id c

onsu

ltant

s to

colle

ge st

aff t

o su

ppor

t Col

leag

ue.

*

• Se

ek w

ays t

o su

ppor

t the

Sm

ith C

ente

r tel

evis

ion

stud

io e

quip

men

t upd

ates

.

*

• Ex

plor

e op

tions

for c

hang

ing

from

a fi

ve-y

ear t

o a

thre

e-ye

ar e

quip

men

t rep

lace

men

t cyc

le.

**

• Im

plem

ent,

eval

uate

, and

revi

se a

s nee

ded

the

new

tech

nolo

gy p

lan.

*

Stan

dard

Sev

en: F

acul

ty A

nd S

taff

Rev

iew

sala

ries a

nd b

enef

its to

dev

ise

initi

ativ

es to

hire

and

reta

in q

ualit

y em

ploy

ees.

* •

Rev

iew

and

upd

ate

equi

vale

ncy

proc

esse

s. *

Rev

iew

stud

ent e

valu

atio

n fo

rms.

*

• D

evel

op w

orks

hop

on e

valu

atio

n te

chni

ques

, spe

cific

ally

on

clas

sroo

m o

bser

vatio

ns a

nd p

rese

nt

as a

flex

act

ivity

.

*

• W

ork

with

all

depa

rtmen

ts to

pro

vide

Col

leag

ue tr

aini

ng to

facu

lty a

nd st

aff.

*

• Se

ek a

dditi

onal

sour

ces o

f fun

ding

to a

dequ

atel

y pr

ovid

e pr

ofes

sion

al d

evel

opm

ent o

ppor

tuni

ties

for e

very

em

ploy

ee g

roup

.

*

• R

eque

st in

put o

n a

regu

lar b

asis

for w

orks

hops

, pos

sibl

y w

ith a

mai

lbox

and

a fo

rm fo

r sug

gest

ed

activ

ities

.

*

Page 20: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

18

Stan

dard

Eig

ht: P

hysi

cal R

esou

rces

Ana

lyze

alte

rnat

ive

plan

s to

addr

ess c

ampu

s spa

ce is

sues

on

the

Frem

ont a

nd N

ewar

k ca

mpu

ses

incl

udin

g th

e pr

opos

ed b

ond

faci

litie

s.

*

• Ex

plor

e po

ssib

le re

sour

ces f

or c

oord

inat

ing

capi

tal p

roje

cts.

*•

Con

side

r bui

ldin

g ra

mps

for a

cces

s to

offic

es n

ot a

cces

sibl

e by

ele

vato

rs.

*•

Con

side

r ins

talli

ng se

curit

y ca

mer

as, p

hone

s, an

d lig

hts i

n th

e pa

rkin

g lo

ts.

*•

Inco

rpor

ate

ongo

ing

mai

nten

ance

and

equ

ipm

ent u

pgra

des i

nto

stra

tegi

c pl

ans a

nd b

udge

ts.

* St

anda

rd N

ine:

Fin

anci

al R

esou

rces

9.

A. F

inan

cial

Pla

nnin

g •

Rev

iew

the

budg

et p

lann

ing

mod

el a

nd in

corp

orat

e ze

ro-b

ased

bud

getin

g fo

r add

ition

al a

reas

as i

s fe

asib

le.

*

• R

evie

w q

uarte

rly sa

lary

pro

ject

ions

and

refle

ct a

ny a

djus

tmen

t in

the

budg

et to

mor

e ac

cura

tely

pr

esen

t the

fina

ncia

l pos

ition

of t

he C

olle

ge.

*

• Id

entif

y ke

y st

aff r

espo

nsib

le fo

r eac

h ca

pita

l pro

ject

, dev

elop

pro

cedu

res t

o fa

cilit

ate

proj

ect

man

agem

ent a

nd in

vest

in tr

aini

ng st

aff o

n ho

w to

man

age

and

coor

dina

te p

roje

cts.

*

• Pr

ovid

e tra

inin

g to

bud

get m

anag

ers a

nd B

udge

t Com

mitt

ee m

anag

ers.

*•

Incr

ease

eff

orts

to a

chie

ve fu

ll pa

rtici

patio

n by

all

facu

lty a

nd st

aff i

n bu

dget

ing

plan

ning

. *

9.

B. F

inan

cial

Man

agem

ent

• Es

tabl

ish

an o

n-go

ing

train

ing

prog

ram

for r

etrie

val o

f fin

anci

al in

form

atio

n fo

r rep

ort w

ritin

g an

d re

triev

al o

f bud

get i

nfor

mat

ion

thro

ugh

the

Col

leag

ue sy

stem

.

*

• R

evie

w re

sour

ce o

ptio

ns fo

r im

prov

ing

the

over

sigh

t and

mon

itorin

g of

gra

nt p

rogr

ams.

*•

Rev

iew

the

Boo

ksto

re o

rder

ing

proc

esse

s by

inst

itutin

g be

tter c

omm

unic

atio

ns w

ith fa

culty

and

do

wnl

oadi

ng st

uden

t enr

ollm

ent i

nfor

mat

ion

on a

regu

lar b

asis

.

*

• R

evie

w B

ooks

tore

on-

line

orde

ring

serv

ices

to b

ette

r mee

t stu

dent

nee

ds o

n bo

th c

ampu

ses.

*•

Incr

ease

fund

rais

ing

activ

ities

and

“fr

iend

” ra

isin

g ac

tiviti

es

*

Page 21: Focused Mid-Term Report To: Working Document October 1, 2004 · 1. Vision, Values And Goals: 2004-2009 And Associated Task Forces 8 2. Ohlone Community College District 2004-09 Goals

19

• D

evel

op a

nd m

aint

ain

a “n

eeds

” lis

t.

* •

Plan

and

pro

mot

e be

tter m

arke

ting

and

visi

bilit

y th

roug

h an

noun

cem

ents

of a

vaila

ble

scho

lars

hips

, spo

nsor

ed e

vent

s and

com

mun

icat

ion

of th

e Fo

unda

tion’

s fun

ctio

ns.

*

Stan

dard

Ten

: Gov

erna

nce

And

Adm

inis

tratio

n •

Ree

xam

ine

curr

ent o

rgan

izat

iona

l pla

n in

two

year

s.

*

• R

evie

w th

e Pr

ogra

ms a

nd S

ervi

ces R

evie

w p

roce

ss o

f eva

luat

ion

of a

dmin

istra

tors

dur

ing

its fi

rst

thre

e-ye

ar c

ycle

.

*

• W

ork

with

ASO

C to

ens

ure

broa

der p

artic

ipat

ion

of st

uden

ts.

*

Nar

rativ

e ex

plan

atio

ns o

f Aba

ndon

ed p

lann

ing

goal

s:

(1) C

urric

ulum

gui

des a

re n

ow p

rovi

ded

onlin

e.

(2) T

he im

plem

enta

tion

of th

e de

gree

aud

it m

odul

e of

Col

leag

ue a

nd im

prov

ed o

nlin

e cu

rric

ulum

gui

des h

as e

limin

ated

the

need

for t

his g

oal.

(3) T

he im

plem

enta

tion

of w

eb re

gist

ratio

n ha

s elim

inat

ed th

e ne

ed fo

r thi

s goa

l. (4

) The

off

cam

pus h

ostin

g of

Web

CT

has i

mpr

oved

eas

e of

stud

ent l

og-o

ns a

nd e

limin

ated

the

need

for t

his g

oal.

(5) F

ree

emai

l pro

vide

d to

stud

ents

thro

ugh

the

elec

troni

c ad

mis

sion

s sys

tem

(X-A

pp),

and

the

plet

hora

of f

ree

emai

l ser

vice

s in

the

open

m

arke

t hav

e el

imin

ated

the

need

for t

his g

oal.