FOCUS ON Travel, Maternity, Retention, Inclusive Work Culture & … · 2016-12-21 · Nestle • In June 2015, Nestlé launched a global Maternity Protection Policy, based on the

COPYRIGHT©2016BYDIVERSITYBESTPRACTICES.ALLRIGHTSRESERVED

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FOCUS ON

DECEMBER 2016

Travel, Maternity, Retention, Inclusive Work Culture & Customized Programs

Best Practices For Female Employees Across Industries:

Thefollowingreportseekstoestablishbestpracticesacrossfivedistinctindustriesthatenablewomentoflourish.Women,especiallyworkingmothers,requiredifferentsupportthantheircounterpartstoreachtheirfullestpotentialandhelptheircompany’sbottomlineinthemostsignificantway.CPG,pharmaceuticals,intellectualproperty(IP),retail,consultingandbankinghavepoliciesthatsupportwomenwhotravelandwhoarebackfrommaternityleave.Otherpracticessuchaspredictiveanalysisaroundretention,inclusiveworkcultureandcustomizedprogramsforhighpotentialwomenvaryinfrequency.Thebankingandconsultingfirmsincludedinthisreportareleadersinthefieldofinclusiveworkplaces.Eachindustryisbrokenintofivesections–travel,postmaternityleave,retention,inclusivecultureandcustomizedprogram.Eachsectionhasatleastonebestpracticeexample.

Consulting&BankingTravelIBM

• Payforbreastmilktobeshippedhomewhilenewmomsaretravelling.EY

• Breastfeedingstaffers(oremployeespouses)getfreehospital-gradepumpsandaccesstolactationconsultations,andthosehopingtoadoptcangethelppayingforexpenses(upto$5,000perchildwithanextra$1,000forchildrenwithspecialneeds).

Accenture

• Introducedapolicythatallowsprimarycaregiverstoworklocallyforthefirstyear,reducingtheirneedtotravel.Thepolicyappliestonewmomsanddads.

PostMaternityLeaveBankofAmerica

• TelaDoc-talktoadoctorbyphoneorvideochatfora$40copayand$240amonthperchildforchildcarecostsincurredwhileworking.

AmericanExpress

• AmericanExpressstartingJanuary1,2017willofferitsemployeesapaid20-weekleaveforallnewparents,plusanextrasixtoeightweekstobirthmothersformedicalrecoverytime.Adoptive,foster,surrogate,andLGBTQparentsareincludedinthisnewpolicy.

StateStreet

• 4weekspaidpaternityleavethatdoesnothavetobetakenconsecutively.


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• ManagerInitiatedFlexprogramrequiresthebosstoapproachsubordinatesaboutflexibleworkoptions

Accenture• Primarycaregiversareautomaticallyenrolledintheno-travelpolicy,insteadof

optingin.RetentionPwC

• Newmomsarepairedupwithveteranmomsaspartofthisprofessionalservicesfirm'sMentorMomsprogram.Womendealingwiththetransitiontomotherhoodreceiveguidance,copingtips,orjustasympatheticearfromanemployeeexperiencedinhandlingworkandparenting.

• Parentsleavingthefirmtocarefortheirfamiliesfull-timecanparticipateinaprogramthathelpsthemkeepintouchwithformercolleaguesandallowsthemtoattendsomefirmtrainingsandeventstostaysharp.

InclusiveCultureIBM

• VirtualofficeinitiativeatPETRONASICTenablesemployeestoworkawayfromtheofficeatanyconvenientlocation,withmorethan250employeescurrentlyonthisarrangement

KPMG

• Optionsforstafftoworkonflexiblehours,includingreducedandpart-timeworkarrangementsdependingonspecificneeds

• Optionsforcareerbreaksofmorethan6monthsto1year,apartfromunpaidleave,duetovariousreasons

CustomizedProgramDeloitte

• Createdin2000,InspiringWomenaimstostrengthenleadershipbyinvestinginfemaletalentthroughtalentidentification,development,sponsorshipandcareeropportunitiesandremovingthestructuralandsocietalbarrierswhichlimitwomen’sprogressionsuchasdomesticandfamilyabuse

RetailTravelPatagonia


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• Breastfeedingmomstravelingforworkatthisoutdoorapparelbrandcanbringalongtheirbaby-aswellasafamilymemberoracaregiverfromthecompany'schild-carecenter-allpaidforbyPatagonia.

• Achild-carecenterislocatedon-siteattheCaliforniaheadquartersandcompanybusesdeliverkidsfromlocalschoolstothecenterforafter-schoolcare.

Post-MaternityLeaveCostco

• ADependentCareAssistancePlan(DCAP)letsemployeessetasidepre-taxdollars,whichtheycanusetoreimburse,qualifiedchildandeldercareexpensesthatarenecessarysothattheyandtheirspousescanwork.Examplesofeligibleexpensesinclude:

• Licensedchildcarecenters;• Nurseryandpreschools;• In-homecare(aupair/nanny)andbaby-sitting;• Elder/seniordaycare

RetentionWal-Mart

• Wal-Marthasrecentlymadechangestothewaysworkersarescheduled,givingworkersmorepredictable,“fixed”shifts.Whentested,resultsshowed11percentdropinabsenteeismanda14percentdropinturnover.

InclusivecultureWal-Mart

• TrainingforManagement:TheAssistantManagementTrainingProgramatWalmartandManagerinTrainingProgramatSam’sClubexposetraineestothevariousoperationsofthebusinessandopportunitiesforrotationaltraining.

CustomizedprogramAhold

• WomenAddingValue(WAV)BRGimplemented“MentoringCircles”concept,wheresmallgroupsofassociatesgatheronamonthlybasistodiscusscareerprogression,giveadviceandlearnfromoneanother.AholdisreplicatingthismodelwithintheALANA/MosaicmulticulturalBRG.

Wal-Mart

• In2015,WalmartCentralAmericalaunchedthefirstgenerationofitsWomeninRetailprogramwith131storeleaders.WalmartalsolaunchedlocalLearningCenters,wherenewstoreleadersandadministratorslearnhowtooperateefficientlyintheworkplace.


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• TheWomeninLeadershipprogramisdesignedtogivewomenleadersskillstodrivebusinesssuccessandmakethecompanythebestplaceforwomentowork.Onecomponentoftheprogram,“WomenofAttitude,”launchedin2015,trained950leadersonhowtoengagemenindevelopingandadvancingwomenatalllevels.

IPPatents,copyrightsandtrademarksarethethreetopIPintensiveindustries.ThereachoftheIPfieldisbroad.

AccordingtotheU.S.PatentandTrademarkOfficetheIP-intensiveindustriesdirectlyaccountedfor27.9millionjobseitherontheirpayrollsorundercontractin2014.AlsoIPindustriesindirectlysupported17.6millionmoresupplychainjobsthroughouttheeconomy.Intotal,IP-intensiveindustriesdirectlyandindirectlysupported45.5millionjobs,whichisaround30percentofallemployment.


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FortheWorldIntellectualPropertyOrganizationPolicyonGenderEquality,August2014OfficialStatement-http://www.wipo.int/export/sites/www/women-and-ip/docs/en/wipo_policy_gender_equality_en.pdfTravelFinneganHendersonFarabowGarrett&Dunner

• Newparentscantakeintermittentleave,returnpart-time,oroptforanon-partnershiptrackwhichgivesnewparentscontroloverbusinessrelatedtravel.

PostMaternityLeaveCooley

• LiaisonProgrammeforAttorneysonFamilyLeaveAttorneysserveasliaisonstoattorneystakingleavesexceedingfourweeks,providingsupportpriortotheleave,servingasaprimarycontactduringleaveandhelpingtoreacclimatetheattorneyonhis/herreturn.

Intel• Newmomsanddadscannowenjoy8weekspaidtimeoffwiththeirfamily.Leave

canbetakenanytimewithin12monthsofachild’sbirth,adoptionorfostercareplacement.

RetentionMarshall,Gerstein&Borun

• Asonepieceofitsstrategytoincreasetheretentionanddevelopmentofitswomenattorneys,Marshall,Gerstein&BorunhasimplementedaWomen’sInitiativethatoffersopportunitiesforwomenofthefirmtoshareandlearnfromoneanother

InclusiveCultureShell

• Eachyear,Shellasksallemployeestoanswerasurveyrangingfromhowtheylikeworkingatthecompanytowhethertheyfeelabletospeakupfreely.Thecompanyusestheresultsfromthesequestionstomeasuretheinclusivenessoftheworkcultureandhowitchangesyeartoyear.

• Onewaythecompanyusestheresultsistomeasuretheeffectivenessofsupervisorsincreatinganenvironmentwhereeveryonefeelsengagedandabletoexcel.

FinneganHendersonFarabowGarrett&Dunner

• Finneganofferssubsidizedregularoremergencybackupcareattheon-sitechildcarecenterinD.C.orbackupcareinyourownhome

• Insteadofhavingtocanceladoctor’sappointmentbecausesomethingcameup,Finneganprovidesfreeon-sitebiometricscreeningsandhealthassessmentsincludinghealthcoaching,foraquickchecktoseeifwellnessgoalsareontrack.

http://www.wipo.int/export/sites/www/women-and-ip/docs/en/wipo_policy_gender_equality_en.pdf

http://www.wipo.int/export/sites/www/women-and-ip/docs/en/wipo_policy_gender_equality_en.pdf


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SAS

• College-boundkidsofemployeesatthisanalyticssoftwarecompanycantakeadvantageofascholarshipprogram,andyoungerkidsspendsummersattheon-sitecampatthecompany'sNorthCarolinaheadquarters.

• Awork/lifecenteroffersresourcesandcounselingontopicslikeparentingteens.Subsidizedchild-careandadoptionassistanceroundoutthefamily-friendlyperks.

Arnold&Porter

• Housesachild-carecenterinitsWashington,D.C.,officeandprovidesworkers15daysoffreebackupcarewhenregularchild-carearrangementsfallthrough.

• Employeeswhowanttoworkpart-timehavetoworkonly25hoursaweektoqualifyforbenefits--andtheycangetguidancefromtwopartnerswhoadviseassociatesontransitioningtopart-timework.

Intel

• InArizona,OregonandNewMexico,manufacturingworkersaccesshome-basedchildcarewithflexiblehours.

• ExpectantparentscansignupforHavingaBabyclasses,whichshowthemhowtomaximizetheirleavesandbenefits;full-timeemployeeswithsevenyears’tenuregetpaidsabbaticals.

Symantec

• ImplementedtheGenderEquityImageProjecttopromotegenderequalitywithinthecompany.ThegoaloftheprogramistoworktowardtheongoingimprovementofgenderrepresentationandthereductionoftheuseofstereotypingimageryatSymantecwhereverpossible.Theprojectstrivestoensureethicalmarketingstandardsbyrespectingthedignityofwomeninallsales,promotional,andadvertisingmaterials.

CustomizedProgramGreenbergTraurig(GT)

• GThasWomen’sInitiative(WI)existstoincreaseopportunitiesforwomen,strengthenthecultureofthefirm,andbetterserveclients.

• Somerecentprogrammesincludeasix-monthlong“Makin’itRain”Programmeforassociates;atwo-part“ABookofBusinessisPower”series;andhostinga“Women’sWaySpringHappyHourforHer”allowingwomentonetworkandbuildrelationships.

ZurichNorthAmerica

• In2015,thisinsurancecompanygaveclearobjectivestoselectfemaleemployeesatthelevelofdirectorandvicepresidenttotakepartinLeadingWomenExecutivesandtheSignatureProgram.Theobjectiveswereabouttwoexternaldevelopment


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initiativesthatemphasizesettingprofessionalgoalsandunderstandingthebusinessandsucceedinginacorporateenvironment.

CPGTravelClifBar

• Institutedabreastmilkshippingbenefitthatgivesemployeestheresourcestorefrigerateandshipthemilkbackhome.

PostMaternityLeaveJohnson&Johnson

• Pregnantemployeesareassignedanursetoanswerquestionsandcheckuponthemduringleave.

• Whenreturningtowork,Johnson&Johnsonhassevenon-sitechild-carecentersintheUnitedStates.

Nestle

• InJune2015,NestlélaunchedaglobalMaternityProtectionPolicy,basedontheILOMaternityProtectionConvention,withminimumstandardsof14weekspaidmaternityleaveandtherighttoextendtheirmaternityleaveuptosixmonthstobeimplementedby2018.

• Nestlécurrentlyhasmorethan190breastfeedingroomsacrossitsglobalworkingfacilities.

Retention&InclusiveCultureGeneralMills

• Staffersaren'tkepttoa9-to-5scheduleatthefoodcompany'sMinneapolisheadquarters,wherehoursareflexible,telecommutingiscommon,andtheworkweekisadjustedtoallowforFridayafternoonsoffinthesummer.

Kimberly-Clark

• Cancomeinupto+/-2hoursandalsoworkfromhomewhenevertheyfeeltheneedto,subjecttopolicy.

• ProvidesFlexLocationforseniorfemalemanagers.Amazon

• InApril2016,thedigitalCPGgiantannouncedthatitisgoingtobetrialing,onasmallscale,30hourworkweeksforsometeamsofstaff-peoplewillworkMondaythroughThursdayandonlyfrom10a.m.to2p.m.


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• A30-hourworkweekcouldhelpencouragemorefemaleworkers,whotendtotakeonmorehouseholdandchild-careresponsibilitiesthanmeninthedomesticsphere.

Procter&Gamble

• TheglobalFlex@workinitiativeprovideslocationandtimeflexibility,avarietyofreduced-hourarrangementsandleavebenefits.

PhilipMorrisInternational• Tohelpwomeninbusinessthatareoftentheprincipalcaregiversforchildren,PMI

sponsorstwomodernchildcarecentersinSwitzerland.3M

• ‘I’mIn’initiative,employeesat3Mareencouragedtoworktogetherinaninclusiveenvironment,sharingresponsibilityfordisplayinginclusiveleadershipbehaviors.

CustomizedProgramsProcter&Gamble

• P&G’ssupportforwomenintheArabianPeninsulawasshownbycompany’seffortstopromotefemaleemploymentinSaudiArabia.P&GwasthefirstconsumerpackagedgoodscompanytoattainalicensetoemploywomenintheKingdom.Womenrepresent15%ofP&G’sSaudimanagement,andtheyreceivefullbenefitsandcareeropportunitiesinthesameworkenvironmentastheirmalecounterparts.

PharmaceuticalsTravelAbbott

• Breastfeedingmomshaveaccesstofreecounselingfromalactationconsultant.• Parentscanenrollkidsintheon-siteday-carecenterwhichoffersfull-day

kindergarten.PostMaternityLeaveGenetech

• SixweekspaidpaternityleaveANDsixweeks’unpaidleaveoverthecourseofthekid'sfirsttwelvemonths.

• Sabbaticalprogramthatprovides6weekspaidtimeoffeverysixyears.RetentionJohnson&Johnson


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• AlexGorsky,ChairmanoftheBoardofDirectors,andChiefExecutiveOfficerofJohnson&Johnson,saidthat―”investinginthehealth,safetyandwell-beingofouremployeesisapriorityforus,andwebelievethatbyinvestinginthem,weinvestinthefutureofJohnson&Johnson.”

InclusiveCultureKPJHealthcare

• PilotedtelecommutingwithITteamswhereemployeescanworkfromhome2daysperweek.

• Time-offallowedduringofficehourstoattendtofamilymatters.Pharmaniaga

• Implementedstaggeredhourswiththeoptiontocommenceofficehoursat8.00am,8.30amand9.00am.

CustomizedProgramAetna

• StrategiesforSuccessLeadershipProgramisathree-and-a-half-daydevelopmentprogramforwomenandpeopleofcolor.Highlytalentedandmotivatedwomenfromacrossthecompanymeettodiscusscareerdevelopmentandplanning.

• StrategiesforSuccessSponsorshipProgramprovidesaforumtoaddressandremovebarrierstothecareergrowthofwomenatAetna.Ithelpswomentoprepareforexecutive-levelrolesthroughmentoring,sponsorshipandcollaborativeprogramswiththeAetnaWomen’sLeadershipAllianceandtheWomen’sEmployeeResourceGroup.

• MenAdvocatingRealChange(MARC)LeadersProgramisdesignedtoengagemenincandidconversationsaboutgenderanditsimpactintheworkplace.MARCmembersinleadershippositionsmentorandsupportwomenwhoseekexecutivepositions.

Pfizer

• LIFT(LeadershipInvestmentforTomorrow)programshowshowdiversityandinclusionandtalentdevelopmenteffortscantranslateintobusinesssuccess.Inthe18-month,highpotentialdevelopmentprogramfordiversetalent,eachcommunity“cohort”(i.e.,women)completesanaction-learningproject.


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Sources:

• https://www.aetna.com/about-us/diversity-inclusion/workplace-diversity.html• https://www.commerce.gov/sites/commerce.gov/files/media/files/2016/ipandthe

useconomysept2016.pdf• https://www.researchgate.net/profile/Hussin_Hejase/publication/299543413_Em

ployee_Retention_in_the_Pharmaceutical_Companies_Case_of_Lebanon/links/56fe859208ae1408e15d045d.pdf?origin=publication_list

• https://www.dailyworth.com/posts/3874-companies-with-paid-maternity-leave-and-flex-time/10

• https://www2.deloitte.com/au/en/pages/about-deloitte/articles/inspiring-women.html

• http://gender.bitc.org.uk/3Mgenderchampions• http://www.managingip.com/pdfs/Best-Practice-Series-Initiatives.pdf• http://www.finnegan.com/files/Uploads/Documents/2015ManagingIntellectualPr

opertyWomeninIPNetworkBestPracticeSeries.pdf• http://www.mckinsey.com/business-functions/organization/our-

insights/changing-companies-minds-about-women• http://www.parents.com/parenting/work/parent-friendly-

companies/?slideId=53172• https://hbr.org/2015/11/need-a-good-parental-leave-policy-here-it-is• http://careers.walmart.com/docs/2016_Culture_Diversity_Inclusion_Report.pdf• http://www.mckinsey.com/industries/consumer-packaged-goods/our-

insights/the-digital-future-of-consumer-packaged-goods-companies• http://www.forbes.com/sites/timworstall/2016/08/28/amazons-experiment-

with-a-30-hour-work-week-going-cruising-for-talent-among-women-with-children/#a73c1b4199bd

• http://www.nestleusa.com/media/pressreleases/nestl-joins-major-companies-to-form-working-parent-support-coalition

• http://www.pg.com/en_AP/news_views/pressreleases/Catalyst_Award.shtml• https://www2.deloitte.com/au/en/pages/about-deloitte/articles/inspiring-

women.html• http://www.npr.org/sections/health-shots/2016/05/27/479323050/ship-that-

breast-milk-for-you-companies-add-parent-friendly-perks

%E2%80%A2%09https://www.aetna.com/about-us/diversity-inclusion/workplace-diversity.html

%E2%80%A2%09https://www.commerce.gov/sites/commerce.gov/files/media/files/2016/ipandtheuseconomysept2016.pdf

%E2%80%A2%09https://www.researchgate.net/profile/Hussin_Hejase/publication/299543413_Employee_Retention_in_the_Pharmaceutical_Companies_Case_of_Lebanon/links/56fe859208ae1408e15d045d.pdf?origin=publication_list%20

%E2%80%A2%09https://www.dailyworth.com/posts/3874-companies-with-paid-maternity-leave-and-flex-time/10

%E2%80%A2%09https://www2.deloitte.com/au/en/pages/about-deloitte/articles/inspiring-women.html

%E2%80%A2%09http://gender.bitc.org.uk/3Mgenderchampions

%E2%80%A2%09http://www.npr.org/sections/health-shots/2016/05/27/479323050/ship-that-breast-milk-for-you-companies-add-parent-friendly-perks

http://www.pg.com/en_AP/news_views/pressreleases/Catalyst_Award

%E2%80%A2%09http://www.nestleusa.com/media/pressreleases/nestl-joins-major-companies-to-form-working-parent-support-coalition

%E2%80%A2%09http://www.forbes.com/sites/timworstall/2016/08/28/amazons-experiment-with-a-30-hour-work-week-going-cruising-for-talent-among-women-with-children/#a73c1b4199bd

%E2%80%A2%09http://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/the-digital-future-of-consumer-packaged-goods-companies

%E2%80%A2%09http://careers.walmart.com/docs/2016_Culture_Diversity_Inclusion_Report.pdf

%E2%80%A2%09https://hbr.org/2015/11/need-a-good-parental-leave-policy-here-it-is

%E2%80%A2%09http://www.parents.com/parenting/work/parent-friendly-companies/?slideId=53172

%E2%80%A2%09http://www.mckinsey.com/business-functions/organization/our-insights/changing-companies-minds-about-women

%E2%80%A2%09http://www.finnegan.com/files/Uploads/Documents/2015ManagingIntellectualPropertyWomeninIPNetworkBestPracticeSeries.pdf

%E2%80%A2%09http://www.managingip.com/pdfs/Best-Practice-Series-Initiatives.pdf