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FOCUS ON FIVE Management Tip Q3 2014

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FOCUS ON FIVE

Management TipQ3 2014

Leadership Development Programme – 2014Introducing ‘blended learning’

Commercial Skills Performance Skills Motivational Skills

North Sea Managers’ eLearning PathContract Design & ManagementIt Aint My Money

Basic People ManagementBusiness IntegrityFundamental Rights at WorkHow to Manage Difficult AppraisalsTime Management

How to Praise Your StaffEmpathyBuilding on the Motivation of Your PeoplePresentation Skills

Face to Face Leadership ProgrammeContract Management (Managers’ Forum)Chef Managers’ ‘101’

Absence ManagementEffective AppraisalsCompetence Assurance SchemeInterview SkillsPerformance Management

Communicating EffectivelyMotivating and Mentoring Your TeamPresentation Skills

Competence Assurance Scheme

Five focus areas for managers (from 2012 engagement survey)

COMMUNICATION LEARNING & DEVELOPMENT

APPRAISAL

RECOGNITION

CLEAR DIRECTION

Why these Five?

■ Communication, Recognition and Learning & Development are 3 key

engagement drivers in Europe and managers have a considerable impact

on each of them.

If we are serious about Safety Leadership, managers need to be able to

communicate their expectations, recognise exemplar behaviour and

develop a culture of safety excellence

■ Teams will be engaged if they trust their leaders as role models for

behaviour. By conveying a Clear Direction in terms of the vision, values

and business objectives of the company we will have safer, more productive

and motivated people. People want to feel that they have a stake in the

organisation and can participate in decisions.

■ Effective performance management and Appraisal complements the other

areas. It focuses on engagement and Safety drivers such as Performance

Development, Involvement and Encouragement

Leadership Development Programme – 2015Developing our blended approach with Safety First

‘FOCUS ON 5’‘our overarching development and engagement themes’

Clear Direction Appraisal Recognition CommunicationLearning &

Development

Safety Leadership ProgrammeDelivering Safety Leadership ‘The Sodexo Way’ using the ‘Focus on 5’ themes

North Sea Managers’ eLearning Path 2015

Content TBC on clear direction

Content TBC on appraisal

Content TBC on clear recognition

Content TBC on communication

L&D Website‘Leadership Tools’

Face to Face Leadership Programme

Contract ManagementChef Managers’ ‘101’Standard Operating Procedures

Effective AppraisalsCompetence Assurance Scheme

Motivating and Mentoring Your TeamRespect at Work

Communicating EffectivelyPresentation Skills

Absence ManagementInterview SkillsPerformance Management

Competence Assurance Scheme

Managers’ Resources

SAFETY LEADERSHIP eLEARNING

THEMED CONTENT WITH QUARTERLY

‘PUSH’

FOCUS ON 5Recognition

CommunicationAppraisal

Learning and DevelopmentClear Direction

PRACTICAL BOOKLET / WEB

RESOURCES

FACE TO FACE PROGRAMME

Launch Programme

Safety Leadership incorporating Focus on 5 themes - Design Summer 2014 - Delivery from August

Focus on 5 booklets and website portal with video, booklets and other content - Design July – August - Launch at Managers’ Forum in September/ October

Focus on 5 supported by new eLearning content - Design June – December - Launch January 2015

Focus on 5 Quarterly ‘pushes’ throughout 2015 - Managers to follow set safety/leadership learning throughout the year

Focus on 5 evaluation Q4 2015