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Companion Volume Appendix FNS Financial Services Training Package Implementation Guide - Appendix

FNS Financial Services Training Package Documents/FNSv2_IG_Appendix.pdf · • FNS50615 Diploma of Financial Planning • FNS51015 Diploma of Financial Markets • FNS60415 Advanced

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Page 1: FNS Financial Services Training Package Documents/FNSv2_IG_Appendix.pdf · • FNS50615 Diploma of Financial Planning • FNS51015 Diploma of Financial Markets • FNS60415 Advanced

Companion Volume Appendix

FNS Financial Services Training Package Implementation Guide - Appendix

Page 2: FNS Financial Services Training Package Documents/FNSv2_IG_Appendix.pdf · • FNS50615 Diploma of Financial Planning • FNS51015 Diploma of Financial Markets • FNS60415 Advanced

DisclaimerThis work has been produced with the assistance of funding provided by the Commonwealth Government through the Department of Education and Training. The views expressed in this work do not necessarily represent the views of the Department of Education and Training. In addition, the Department of Education and Training does not give warranty or accept any legal liability in relation to the content of this work.

For further information about this Companion Volume or any other work being undertaken by Innovation and Business Skills Australia (IBSA), please visit www.ibsa.org.au

Innovation & Business Skills Australia Level 11, 176 Wellington Parade East Melbourne VIC 3002 Australia p 03 9815 7000 e [email protected] f 03 9815 7001 w www.ibsa.org.au

© 2016 Commonwealth of Australia

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© 2016 Commonwealth of Australia

Contents

Version control and modification history 4

Appendix 1 List of qualifications, skill sets and units of competency 10

Qualifications in the FNS Financial Services Training Package version 2 10

Skill sets in the FNS Financial Services Training Package version 2 12

Units of competency in the FNS Financial Services Training Package version 2 13

Appendix 2 Mapping information 37

Mapping information 37

Qualification mapping 38

Skill set mapping 40

Unit mapping 41

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© 2016 Commonwealth of Australia

FNS Financial Services Training Package Implementation Guide - Appendix

Version control and modification historyVersion number Release date CommentsVersion 2.0 January 2016 Qualifications

Two qualifications removed:

• FNS30415 Certificate III in Mercantile Agents

• FNS51715 Diploma of Applied Anti-money Laundering and Counter Terrorism Financing.

One new qualification:

• FNS80115 Graduate Diploma of Anti-money Laundering and Counter Terrorism Financing.

Four qualifications updated and not equivalent to FNS Financial Services Training Package version 1.1 qualifications:

• FNS42115 Certificate IV in Personal Injury Management (change to one core unit and three electives added to cover medical indemnity sector)

• FNS42215 Certificate IV in Personal Trust Administration (change to one core unit and two electives added to meet industry requirements)

• FNS51915 Diploma of Personal Injury and Disability Insurance Management (change to one core unit and six electives added)

• FNS52015 Diploma of Personal Trusts (change to four core units and new electives added to meet industry requirements).

Industry Skills Council (ISC) upgrade to 11 qualifications, equivalent to FNS Financial Services Training Package version 1.1 qualifications, to correct typographical errors:

• FNS30115 Certificate III in Financial Services

• FNS30215 Certificate III in Personal Injury Management

• FNS30315 Certificate III in Accounts Administration

• FNS30515 Certificate III in General Insurance

• FNS40715 Certificate IV in Financial Practice Support

• FNS50215 Diploma of Accounting

• FNS50315 Diploma of Finance and Mortgage Broking Management

• FNS50915 Diploma of Banking Services Management

• FNS51815 Diploma of Financial Services

• FNS60515 Advanced Diploma of Superannuation

• FNS60615 Advanced Diploma of Banking Services Management.

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Version number Release date CommentsISC upgrade to four qualifications, equivalent to FNS Financial Services Training Package version 1.1 qualifications, with the removal of a clause about selection of elective ASIC units to allow greater flexibility:

• FNS50615 Diploma of Financial Planning

• FNS51015 Diploma of Financial Markets

• FNS60415 Advanced Diploma of Financial Planning

• FNS60715 Advanced Diploma of Financial Licensing Management.

ISC upgrade to two qualifications, equivalent to FNS Financial Services Training Package version 1.1 qualifications, with additional elective units to incorporate FNSSS00011 Post-retirement skill set:

• FNS40915 Certificate IV in Superannuation

• FNS41815 Certificate IV in Financial Services.

Skill sets

Two new skill sets:

• FNSSS00010 Anti-money Laundering and Counter Terrorism Financing skill set

• FNSSS00011 Post-retirement skill set.

ISC upgrade to two skill sets, equivalent to FNS Financial Services Training Package version 1.1 skill sets, to correct typographical errors:

• FNSSS00007 Financial literacy education skill set

• FNSSS00009 Tax law for tax agents skill set (tax plans).

Units of competency

27 new units of competency:

• FNSAML801 Design an anti-money and counter terrorism financing program

• FNSAML802 Design and assess controls to monitor money-laundering and terrorism financing risk

• FNSAML803 Design and monitor a reporting system for suspicious transactions

• FNSAML804 Design customer due diligence policies and procedures

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Version number Release date Comments• FNSAML805 Manage assessment of organisational vulnerability to money

laundering and terrorism financing

• FNSAML806 Implement an anti-money and counter terrorism financing program

• FNSINC801 Lead compliance with financial services legislation and industry codes of practice

• FNSINC802 Develop and build effective relationships with regulators and industry bodies

• FNSPIM416 Work effectively in the medical indemnity sector

• FNSPIM417 Analyse medical indemnity claims

• FNSPIM506 Promote the health benefits of returning to work

• FNSPIM507 Manage complex return to work cases

• FNSPIM508 Evaluate and improve return to work program within an organisation

• FNSPIM509 Comply with regulatory frameworks

• FNSPIM510 Implement informed decision making

• FNSPIM511 Facilitate setting and achievement of goals

• FNSPIM512 Negotiate settlements for medical indemnity claims

• FNSPRT504 Apply knowledge of the regulatory environment relevant to trustee organisations

• FNSPRT505 Develop and maintain knowledge of financial services and assets

• FNSPRT506 Develop understanding of traditional trustee services

• FNSPRT507 Apply principles of fiduciary duty, substituted decision making and ethical decision making

• FNSPRT508 Administer a charitable trust

• FNSSUP409 Provide specialist retirement income stream information to clients

• FNSSUP411 Terminate retirement income streams

• FNSSUP412 Determine impact of social security entitlements on retirement income

• FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients

• FNSSUP414 Develop and apply knowledge of aged care.

Two units of competency removed:

• FNSPRT301 Establish entitlements to an intestate estate

• FNSPRT503 Assess, allocate and supervise work within the personal trustee sector.

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© 2016 Commonwealth of Australia

FNS Financial Services Training Package Implementation Guide - Appendix

Version number Release date CommentsOne unit of competency removed (listed on TGA in error):

• FNSPIM412 Participate in formal communication processes.

Two units of competency updated and not equivalent to FNS Financial Services Training Package version 1.1 units of competency:

• FNSPRT407 Investigate and substantiate entitlement in an intestate estate

• FNSSUP410 Establish and administer retirement income streams.

Industry Skills Council (ISC) upgrade to nine units of competency equivalent to FNS Financial Services Training Package version 1.1 units of competency:

• FNSPRT302 Administer a non-complex estate

• FNSPRT303 Administer a trust with non-complex matters

• FNSPRT402 Prepare a will

• FNSPRT403 Administer a complex estate

• FNSPRT404 Administer a trust dealing with complex matters

• FNSPRT405 Establish powers of attorney or financial administration orders

• FNSPRT406 Administer powers of attorney or financial administration orders

• FNSPRT501 Advise clients on trust structures

• FNSPRT502 Advise clients in estate planning.

Version 1.1 April 2015 Industry Skills Council (ISC) upgrade to correct mapping and typographical errors.

Qualifications

ISC upgrade to all qualifications equivalent to FNS Financial Services Training Package version 1.0 qualifications.

Skill sets

No ISC upgrade to skill sets.

Units of competency

ISC upgrade to seven units of competency equivalent to FNS Financial Services Training Package version 1.0 units:

• FNSASICY503 Provide advice in insurance broking

• FNSBKG405 Establish and maintain a payroll system

• FNSIBK403 Place client insurances with insurer and confirm insurance cover with clients

• FNSIBK405 Meet industry and legislative guidelines and organisational procedures relating to insurance broking

• FNSIBK513 Prepare submission for new business

• FNSINC502 Assess financial products and services vulnerability to money laundering and counter terrorism financing

• FNSSUP406 Establish and maintain fund or plan.

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© 2016 Commonwealth of Australia

FNS Financial Services Training Package Implementation Guide - Appendix

Version number Release date CommentsVersion 1 March 2015 Primary release of restructured FNS Financial Services Training Package.

This version of FNS Financial Services Training Package contains 46 qualifications and 366 FNS units that have been updated to meet the Standards for Training Packages. It includes eight new units of competency, 155 imported units and four new skill sets.

Qualifications

One qualification removed:

• FNS41611 Certificate IV in Loss Adjusting.

Two qualifications moved to BSB Business Services Training Package:

• FNS50411 Diploma of Conveyancing

• FNS60311 Advanced Diploma of Conveyancing.

Two qualifications based on merged qualifications:

• FNS41915 Certificate IV in Personal Injury Management

• FNS42015 Certificate IV in Banking Services.

Thirteen qualifications updated and not equivalent to FNS10 Financial Services Training Package qualifications:

• FNS30615 Certificate III in Insurance Broking

• FNS40615 Certificate IV in Accounting

• FNS41715 Certificate IV in Insurance Broking

• FNS41915 Certificate IV in Personal Injury Management

• FNS42015 Certificate IV in Banking Services

• FNS50115 Diploma of Personal Injury Management

• FNS50215 Diploma of Accounting

• FNS50815 Diploma of Integrated Risk Management

• FNS51215 Diploma of Insurance Broking

• FNS51415 Diploma of Loss Adjusting

• FNS51715 Diploma of Applied Anti-Money Laundering and Counter Terrorism Financing Management

• FNS60115 Advanced Diploma of Insurance Broking

• FNS60215 Advanced Diploma of Accounting.

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Version number Release date CommentsSkill sets

Four new skill sets:

• FNSSS00005 Commercial law for tax agents skill set

• FNSSS00006 Commercial law for tax (financial) advisers skill set

• FNSSS00008 Tax law for tax agents skill set (tax documentation)

• FNSS00009 Tax law for tax agents skill set (tax plans).

Units of competency

Eight new units of competency:

• FNSIBK406 Deliver professional insurance broking services

• FNSIBK608 Establish and maintain strategic networks and collaborative relationships

• FNSINC502 Assess financial products and services vulnerability to money laundering and terrorism financing

• FNSPIM504 Manage impairment benefit claims

• FNSPIM505 Use medical knowledge in the management of personal injury claims

• FNSTPB503 Apply legal principles in consumer and contract law

• FNSTPB506 Apply taxation requirements when providing tax (financial) advice services

• FNSTPB507 Apply legal principles in commercial law when providing tax (financial) advice services.

Three units of competency removed:

• FNSIBK301A Provide insurance broking services in response to a customer enquiry

• FNSIGN405A Inspect vehicle systems and components and determine preferred repair action

• FNSPIM412A Participate in formal communication processes.

All units of competency re-coded and restructured to meet the Standards for Training Packages.

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Qualifications in the FNS Financial Services Training Package version 2

Qualification code Qualification titleFNS10115 Certificate I in Financial Services

FNS20115 Certificate II in Financial Services

FNS30115 Certificate III in Financial Services

FNS30215 Certificate III in Personal Injury Management

FNS30315 Certificate III in Accounts Administration

FNS30515 Certificate III in General Insurance

FNS30615 Certificate III in Insurance Broking

FNS40115 Certificate IV in Credit Management

FNS40215 Certificate IV in Bookkeeping

FNS40615 Certificate IV in Accounting

FNS40715 Certificate IV in Financial Practice Support

FNS40815 Certificate IV in Finance and Mortgage Broking

FNS40915 Certificate IV in Superannuation

FNS41115 Certificate IV in Financial Markets Operations

FNS41415 Certificate IV in General Insurance

Appendix 1 List of qualifications, skill sets and units of competency

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© 2016 Commonwealth of Australia

FNS Financial Services Training Package Implementation Guide - Appendix

Qualification code Qualification titleFNS41515 Certificate IV in Life Insurance

FNS41715 Certificate IV in Insurance Broking

FNS41815 Certificate IV in Financial Services

FNS42015 Certificate IV in Banking Services

FNS42115 Certificate IV in Personal Injury Management

FNS42215 Certificate IV in Personal Trust Administration

FNS50215 Diploma of Accounting

FNS50315 Diploma of Finance and Mortgage Broking Management

FNS50615 Diploma of Financial Planning

FNS50715 Diploma of Superannuation

FNS50815 Diploma of Integrated Risk Management

FNS50915 Diploma of Banking Services Management

FNS51015 Diploma of Financial Markets

FNS51115 Diploma of General Insurance

FNS51215 Diploma of Insurance Broking

FNS51315 Diploma of Life Insurance

FNS51415 Diploma of Loss Adjusting

FNS51515 Diploma of Credit Management

FNS51615 Diploma of Securitisation

FNS51815 Diploma of Financial Services

FNS51915 Diploma of Personal Injury and Disability Insurance Management

FNS52015 Diploma of Personal Trusts

FNS60115 Advanced Diploma of Insurance Broking

FNS60215 Advanced Diploma of Accounting

FNS60415 Advanced Diploma of Financial Planning

FNS60515 Advanced Diploma of Superannuation

FNS60615 Advanced Diploma of Banking Services Management

FNS60715 Advanced Diploma of Financial Licensing Management

FNS60815 Advanced Diploma of Integrated Risk Management

FNS80115 Graduate Diploma of Anti-money Laundering and Counter Terrorism Financing

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© 2016 Commonwealth of Australia

FNS Financial Services Training Package Implementation Guide - Appendix

Skill sets in the FNS Financial Services Training Package version 2

Skill set code Skill set titleFNSSS00004 BAS Agent Registration Skill Set

FNSSS00005 Commercial Law for Tax Agents Skill Set

FNSSS00006 Commercial Law for Tax (Financial) Advisers Skill Set

FNSSS00007 Financial Literacy Education Skill Set

FNSSS00008 Tax Law for Tax Agents Skill Set (Tax documentation)

FNSSS00009 Tax Law for Tax Agents Skill Set (Tax plans)

FNSSS00010 Anti-money Laundering and Counter Terrorism Financing Skill Set

FNSSS00011 Post-retirement Skill Set

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Units of competency in the FNS Financial Services Training Package version 2

Unit code Unit titleFNSACC301 Process financial transactions and extract interim reports

FNSACC302 Administer subsidiary accounts and ledgers

FNSACC303 Perform financial calculations

FNSACC401 Process business tax requirements

FNSACC402 Prepare operational budgets

FNSACC403 Make decisions in a legal context

FNSACC404 Prepare financial statements for non-reporting entities

FNSACC405 Maintain inventory records

FNSACC406 Set up and operate a computerised accounting system

FNSACC407 Produce job costing information

FNSACC501 Provide financial and business performance information

FNSACC502 Prepare tax documentation for individuals

FNSACC503 Manage budgets and forecasts

FNSACC504 Prepare financial reports for corporate entities

FNSACC505 Establish and maintain accounting information systems

FNSACC506 Implement and maintain internal control procedures

FNSACC507 Provide management accounting information

FNSACC601 Prepare and administer tax documentation for legal entities

FNSACC602 Audit and report on financial systems and records

FNSACC603 Implement tax plans and evaluate tax obligations

FNSACC604 Monitor corporate governance activities

FNSACC605 Implement organisational improvement programs

FNSACC606 Conduct internal audit

FNSACC607 Evaluate business performance

FNSACC608 Evaluate organisation’s financial performance

FNSACC609 Evaluate financial risk

FNSACC610 Develop and implement financial strategies

FNSACC611 Implement an insolvency program

FNSACC612 Implement reconstruction plan

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Unit code Unit titleFNSACC613 Prepare and analyse management accounting information

FNSACC614 Prepare complex corporate financial reports

FNSACM301 Administer financial accounts

FNSACM302 Prepare, match and process receipts

FNSACM303 Process payment documentation

FNSACM401 Evaluate and authorise payment requests

FNSAML801 Design an anti-money and counter terrorism financing program

FNSAML802 Design and assess controls to monitor money-laundering and terrorism financing risk

FNSAML803 Design and monitor a reporting system for suspicious transactions

FNSAML804 Design customer due diligence policies and procedures

FNSAML805 Manage assessment of organisational vulnerability to money laundering and terrorism financing

FNSAML806 Implement an anti-money and counter terrorism financing program

FNSASIC301 Establish client relationship and analyse needs

FNSASIC302 Develop, present and negotiate client solutions

FNSASIC303 Provide advice on first home saver account deposit products and non-cash payments

FNSASIC304 Provide Tier 2 general advice in general insurance

FNSASIC305 Provide Tier 2 personal advice in general insurance

FNSASICL503 Provide advice in the regulated emissions market

FNSASICM503 Provide Tier 1 personal advice in life insurance

FNSASICN503 Provide Tier 1 personal advice in general insurance

FNSASICO503 Provide Tier 1 general advice in general insurance

FNSASICQ503 Provide advice in first home saver market linked accounts

FNSASICR503 Provide advice in margin lending

FNSASICS503 Provide advice in foreign exchange

FNSASICT503 Provide advice in managed investments

FNSASICU503 Provide advice in superannuation

FNSASICV503 Provide advice in derivatives

FNSASICW503 Provide advice in securities

FNSASICX503 Provide advice in life insurance

FNSASICY503 Provide advice in insurance broking

FNSASICZ503 Provide advice in financial planning

FNSBKG401 Develop and implement policies and procedures relevant to bookkeeping activities

FNSBKG402 Establish and maintain a cash accounting system

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FNS Financial Services Training Package Implementation Guide - Appendix

Unit code Unit titleFNSBKG403 Establish and maintain an accrual accounting system

FNSBKG404 Carry out business activity and instalment activity statement tasks

FNSBKG405 Establish and maintain a payroll system

FNSBNK401 Coordinate a small business customer portfolio

FNSBNK402 Align banking products with the needs of small business customers

FNSBNK403 Provide services in a Business Transaction Centre

FNSBNK404 Promote mobile banking services

FNSBNK405 Provide mobile banking sales and service

FNSBNK406 Manage customer visits

FNSBNK501 Manage banking and service strategy for small business customers

FNSBNK502 Manage services in a Business Transaction Centre

FNSBNK503 Provide business advisory services within a financial services context

FNSCMP501 Comply with financial services legislation

FNSCRD301 Process applications for credit

FNSCRD302 Monitor and control accounts receivable

FNSCRD401 Assess credit applications

FNSCRD402 Establish and maintain appropriate security

FNSCRD403 Manage and recover bad and doubtful debts

FNSCRD404 Utilise the legal process to recover outstanding debt

FNSCRD405 Manage overdue customer accounts

FNSCRD501 Respond to personal insolvency situations

FNSCRD502 Manage factoring and invoice discounting arrangements

FNSCRD503 Promote understanding of the role and effective use of consumer credit

FNSCRD504 Manage the credit relationship

FNSCRD505 Respond to corporate insolvency situations

FNSCUS301 Respond to customer enquiries

FNSCUS401 Participate in negotiations

FNSCUS402 Resolve disputes

FNSCUS403 Deliver a professional service to customers

FNSCUS501 Develop and nurture relationships with clients, other professionals and third-party referrers

FNSCUS502 Monitor client requirements

FNSCUS503 Review business performance

FNSCUS504 Manage premium customer relationships

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© 2016 Commonwealth of Australia

FNS Financial Services Training Package Implementation Guide - Appendix

Unit code Unit titleFNSCUS505 Determine client requirements and expectations

FNSCUS506 Record and implement client instructions

FNSCUS601 Establish, manage and monitor key relationships

FNSFLT201 Develop and use a personal budget

FNSFLT202 Develop and use a savings plan

FNSFLT203 Develop knowledge of debt and consumer credit

FNSFLT204 Develop knowledge of superannuation

FNSFLT205 Develop knowledge of the Australian financial system and markets

FNSFLT206 Develop knowledge of taxation

FNSFLT301 Be MoneySmart

FNSFLT401 Be MoneySmart through a career in Small Business

FNSFLT501 Assist customers to budget and manage own finances

FNSFLT502 Facilitate customer awareness of the Australian financial system and markets

FNSFLT503 Promote basic financial literacy skills

FNSFLT504 Facilitate customer understanding of personal financial statements

FNSFLT505 Facilitate customer or employee understanding of superannuation as an investment tool

FNSFMB401 Prepare loan application on behalf of finance or mortgage broking clients

FNSFMB402 Identify client needs for broking services

FNSFMB403 Present broking options to client

FNSFMB501 Settle applications and loan arrangements in the finance and mortgage broking industry

FNSFMB502 Identify and develop broking options for clients with complex needs

FNSFMB503 Present broking options to client with complex needs

FNSFMB504 Implement complex loan structures

FNSFMK401 Reconcile financial transactions

FNSFMK402 Develop and maintain knowledge of financial markets products

FNSFMK403 Interpret financial markets information

FNSFMK501 Analyse financial markets and information

FNSFMK502 Analyse financial market products for client

FNSFMK503 Advise clients on financial risk

FNSFMK504 Complete confirmation and settlement processes

FNSFMK505 Comply with financial services legislation and industry codes of practice

FNSFMK506 Detect errors and fraud when processing financial transactions

FNSFMK507 Analyse risk mitigation in the operation process

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Unit code Unit titleFNSFMK508 Monitor and process collateral

FNSFMK509 Process transaction documentation

FNSFMK510 Prepare trading strategies for clients

FNSFMK511 Apply limits when trading

FNSFMK512 Apply knowledge of emissions markets

FNSFMK601 Price financial transactions

FNSFMK602 Hedge financial products

FNSFPL401 Extract and analyse information on specified financial strategies and products

FNSFPL402 Prepare financial plans to set strategies and guidelines

FNSFPL403 Implement financial plans to predetermined guidelines

FNSFPL501 Comply with financial planning practice ethical and operational guidelines and regulations

FNSFPL502 Conduct financial planning analysis and research

FNSFPL503 Develop and prepare financial plan

FNSFPL504 Implement financial plan

FNSFPL505 Review financial plans and provide ongoing service

FNSFPL506 Determine client financial requirements and expectations

FNSFPL507 Provide financial planning advice

FNSFPL508 Conduct complex financial planning research

FNSFPL601 Provide technical and professional guidance

FNSFPL602 Determine client requirements and expectations for clients with complex needs

FNSFPL603 Provide comprehensive monitoring and ongoing service

FNSFPL604 Develop complex and innovative financial planning strategies

FNSFPL605 Present and negotiate complex and innovative financial plans

FNSFPL606 Implement complex and innovative financial plan

FNSIAD301 Provide general advice on financial products and services

FNSIAD501 Provide appropriate services, advice and products to clients

FNSIAD502 Provide appropriate and timely information and advice to clients

FNSIBK302 Provide general advice in general insurance broking products and services

FNSIBK401 Research, analyse and report information in insurance broking

FNSIBK402 Implement new or renewed insurance program for insurance broking clients

FNSIBK403 Place client insurances with insurer and confirm insurance cover with clients

FNSIBK404 Provide a claims service to an insurance broking client

FNSIBK405 Meet industry and legislative guidelines and organisational procedures relating to insurance broking

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Unit code Unit titleFNSIBK406 Deliver professional insurance broking services

FNSIBK507 Review service performance

FNSIBK508 Implement changes to broking client's insurance program

FNSIBK512 Negotiate complex claims settlement for insurance broking client

FNSIBK513 Prepare submission for new business

FNSIBK514 Manage complex risk portfolio for a broking client

FNSIBK515 Monitor broking client requirements and establish loss control programs

FNSIBK601 Develop guidelines for broking services

FNSIBK602 Manage implementation of broking service support systems

FNSIBK603 Manage contractual, legislative and code of practice obligations and requirements

FNSIBK604 Manage a sales plan for insurance broking services

FNSIBK606 Manage compliance requirements for an insurance broking business

FNSIBK607 Lead ethical work practices in an insurance brokerage

FNSIBK608 Establish and maintain strategic networks and collaborative relationships

FNSIGN401 Provide technical guidance

FNSIGN402 Inspect quality of work

FNSIGN403 Estimate jobs

FNSIGN404 Inspect damage and develop scope of work

FNSIGN406 Inspect property for saleable items and determine their value

FNSILA501 Plan and implement loss investigation

FNSILA502 Evaluate collected information

FNSILA503 Report findings and provide guidance to involved parties

FNSILA504 Negotiate and effect settlement

FNSILA505 Provide ancillary services

FNSILD501 Prepare a distribution plan

FNSILD502 Resource a distribution plan

FNSILD503 Establish services to provide advice

FNSILD504 Implement and manage the distribution plan

FNSILF302 Process a life insurance application

FNSILF303 Issue a life insurance policy

FNSILF401 Contribute to the life risk underwriting process

FNSILF402 Settle policy payments and terminations

FNSILF403 Develop and maintain in-depth knowledge of products and services used by the life insurance sector

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FNS Financial Services Training Package Implementation Guide - Appendix

Unit code Unit titleFNSILF404 Process requests for policy alterations and assignments

FNSILF405 Evaluate life insurance claims

FNSILF406 Collect and manage information to facilitate claims assessment

FNSILF407 Settle life insurance claims

FNSILF408 Process life insurance contract maturity and surrender payment requests

FNSILF501 Assess extraordinary risks

FNSILF502 Underwrite complex medical life risks

FNSILF503 Underwrite complex non-medical risks

FNSILF504 Manage complex life insurance claims

FNSILF505 Manage ongoing disability claims

FNSILF506 Manage group life insurance claims

FNSILF507 Manage group life insurance policy administration

FNSINC301 Work effectively in the financial services industry

FNSINC401 Apply principles of professional practice to work in the financial services industry

FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector

FNSINC501 Conduct product research to support recommendations

FNSINC502 Assess financial products and services vulnerability to money laundering and terrorism financing

FNSINC601 Apply economic principles to work in the financial services industry

FNSINC602 Interpret and use financial statistics and tools

FNSINC801 Lead compliance with financial services legislation and industry codes of practice

FNSINC802 Develop and build effective relationships with regulators and industry bodies

FNSISV301 Evaluate risk for renewal business

FNSISV302 Process alteration to insurance policy

FNSISV303 Issue contract of insurance

FNSISV304 Issue insurance renewal advice

FNSISV305 Issue insurance cancellation advice

FNSISV306 Receive and record or register a claim

FNSISV307 Follow organisation procedures to process claim

FNSISV308 Process facultative and treaty reinsurance claim

FNSISV309 Settle claims

FNSISV310 Process insurance claims payments

FNSISV401 Evaluate risk for new business

FNSISV402 Underwrite new business

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FNS Financial Services Training Package Implementation Guide - Appendix

Unit code Unit titleFNSISV403 Survey potential risk exposure

FNSISV404 Underwrite renewal business

FNSISV405 Analyse insurance claims

FNSISV406 Use specialist terminology in insurance claims

FNSISV407 Use medical terminology in an insurance context

FNSISV501 Issue contracts of insurance covering non-routine and complex situations

FNSISV502 Review operational performance of the portfolio

FNSISV503 Undertake post-loss risk management

FNSISV504 Negotiate treaty reinsurance

FNSISV505 Determine risk rating for investment and insurance products

FNSISV506 Investigate insurance claims

FNSISV507 Implement claim recovery procedures

FNSISV508 Review and advise on claims costs, policies and procedures

FNSISV509 Analyse financial, medical and psychological claims assessments

FNSISV510 Manage non-routine and complex claims

FNSISV511 Settle non-routine and complex claims

FNSISV512 Work with legal teams to resolve complex claims

FNSISV513 Provide decisions on legal liability and indemnity of a claim

FNSISV514 Review and update claim reserves in portfolio

FNSISV515 Evaluate and report on status of claims portfolio

FNSISV516 Allocate authorities and guidelines for distribution

FNSISV517 Review claims settlement policies and procedures

FNSMCA301 Collect debts

FNSMCA302 Repossess property

FNSMCA303 Serve legal process

FNSMCA304 Locate subjects

FNSMCA401 Develop and document case recommendations

FNSMCA402 Initiate legal recovery of debts

FNSORG301 Administer fixed asset register

FNSORG401 Conduct individual work within a compliance framework

FNSORG501 Develop and manage a budget

FNSORG502 Develop and monitor policy and procedures

FNSORG503 Develop a resource plan

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Unit code Unit titleFNSORG504 Monitor and supervise work practices to meet financial services regulatory requirements

FNSORG505 Prepare financial reports to meet statutory requirements

FNSORG506 Prepare financial forecasts and projections

FNSORG507 Manage client service and business information

FNSORG508 Analyse and comment on management reports

FNSORG601 Negotiate to achieve goals and manage disputes

FNSORG602 Develop and manage financial systems

FNSORG603 Establish and prepare operational guidelines in a financial services organisation

FNSORG604 Establish outsourced services and monitor performance

FNSPIM301 Process benefit payments

FNSPIM302 Determine claim liability

FNSPIM303 Work within the personal injury management sector

FNSPIM304 Assess and determine ongoing entitlements

FNSPIM401 Plan and implement rehabilitation and return to work and health strategies

FNSPIM403 Educate clients on personal injury management issues

FNSPIM404 Assist clients with job placement

FNSPIM405 Facilitate a return to work

FNSPIM406 Develop and maintain knowledge of personal injury management insurance

FNSPIM407 Register policy

FNSPIM408 Renew and maintain policy

FNSPIM409 Maintain customer relationship

FNSPIM410 Collect, assess and use information

FNSPIM413 Assist with preparations for conciliation and review hearings

FNSPIM414 Manage personal injury claims

FNSPIM415 Manage personal injury case loads

FNSPIM416 Work effectively in the medical indemnity sector

FNSPIM417 Analyse medical indemnity claims

FNSPIM501 Develop a return to work or injury management strategy

FNSPIM502 Facilitate workplace assessment with stakeholders for personal injury cases

FNSPIM503 Represent personal injury management agent or insurer at reconciliation and review hearings

FNSPIM504 Manage impairment benefit claims

FNSPIM505 Use medical knowledge in the management of personal injury claims

FNSPIM506 Promote the health benefits of returning to work

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Unit code Unit titleFNSPIM507 Manage complex return to work cases

FNSPIM508 Evaluate and improve return to work program within an organisation

FNSPIM509 Comply with regulatory frameworks

FNSPIM510 Implement informed decision making

FNSPIM511 Facilitate setting and achievement of goals

FNSPIM512 Negotiate settlements for medical indemnity claims

FNSPRM601 Establish, supervise and monitor practice systems to conform with legislation and regulations

FNSPRM602 Improve the practice

FNSPRM603 Grow the practice

FNSPRM605 Establish or review marketing, client services and supplier relationships

FNSPRM606 Establish or review human resources, administration and information support

FNSPRT302 Administer a non-complex estate

FNSPRT303 Administer a trust with non-complex matters

FNSPRT402 Prepare a will

FNSPRT403 Administer a complex estate

FNSPRT404 Administer a trust dealing with complex matters

FNSPRT405 Establish powers of attorney or financial administration orders

FNSPRT406 Administer powers of attorney or financial administration orders

FNSPRT407 Investigate and substantiate entitlement in an intestate estate

FNSPRT501 Advise clients on trust structures

FNSPRT502 Advise clients in estate planning

FNSPRT504 Apply knowledge of the regulatory environment relevant to trustee organisations

FNSPRT505 Develop and maintain knowledge of financial services and assets

FNSPRT506 Develop understanding of traditional trustee services

FNSPRT507 Apply principles of fiduciary duty, substituted decision making and ethical decision making

FNSPRT508 Administer a charitable trust

FNSRSK401 Implement risk management strategies

FNSRSK501 Undertake risk identification

FNSRSK502 Assess risks

FNSRSK601 Develop and implement risk mitigation plan

FNSRSK602 Determine and manage risk exposure strategies

FNSRTS301 Provide customer service in a retail agency

FNSRTS302 Handle foreign currency transactions

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Unit code Unit titleFNSRTS303 Balance retail transactions

FNSRTS304 Administer debit card services

FNSRTS305 Process customer accounts

FNSRTS306 Process customer transactions

FNSRTS307 Maintain Automatic Teller Machine (ATM) services

FNSRTS308 Balance cash holdings

FNSRTS309 Maintain main bank account

FNSRTS401 Manage credit card services

FNSRTS402 Prepare government returns and reports

FNSSAM301 Identify opportunities for cross-selling products and services

FNSSAM401 Sell financial products and services

FNSSAM402 Implement a sales plan

FNSSAM403 Prospect for new clients

FNSSAM501 Apply advanced selling techniques to selling of financial products and services

FNSSAM502 Assess market needs

FNSSAM503 Monitor market opportunities

FNSSAM601 Monitor performance in sales of financial products or services

FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry

FNSSAM603 Tailor financial products to meet customer needs

FNSSAM604 Establish agreements with intermediaries for product distribution

FNSSMS401 Process self-managed superannuation contribution

FNSSMS501 Invest self-managed superannuation funds assets

FNSSMS502 Manage changes to fund structure

FNSSMS503 Manage administration activities of a superannuation fund

FNSSMS504 Meet self-managed superannuation funds compliance requirements

FNSSMS505 Support trustee in the selection and performance monitoring of outsourced services

FNSSMS601 Provide advice in self-managed superannuation funds

FNSSMS602 Consider taxation requirements when advising in self-managed superannuation funds

FNSSMS603 Apply legislative and operational requirements to advising in self-managed superannuation funds

FNSSUP301 Process superannuation fund payments

FNSSUP302 Establish, maintain and process superannuation records

FNSSUP303 Process superannuation contributions

FNSSUP304 Process superannuation rollover benefits

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Unit code Unit titleFNSSUP305 Implement member investment instructions

FNSSUP306 Terminate superannuation plans

FNSSUP401 Process complex superannuation benefit or insurance claim

FNSSUP402 Assist in meeting superannuation compliance requirements

FNSSUP404 Establish and customise employer accounts

FNSSUP406 Establish and maintain fund or plan

FNSSUP407 Assess complex superannuation benefit or insurance claim

FNSSUP408 Participate in fund review practices

FNSSUP409 Provide specialist retirement income stream information to clients

FNSSUP410 Establish and administer retirement income streams

FNSSUP411 Terminate retirement income streams

FNSSUP412 Determine impact of social security entitlements on retirement income

FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients

FNSSUP414 Develop and apply knowledge of aged care

FNSSUP501 Supervise complaints procedures

FNSSUP502 Supervise insurer liaison

FNSSUP503 Develop client relationships with employers and establish superannuation systems

FNSSUP504 Provide advanced customer service to superannuation clients

FNSSUP505 Produce reports for superannuation

FNSSUP506 Supervise and monitor operational guidelines in a superannuation organisation

FNSSUP507 Review compliance with regulatory and contractual requirements

FNSSUP508 Provide effective information to members

FNSSUP509 Work within a defined benefit fund

FNSSUP510 Supervise insurance tender process

FNSSUP601 Liaise with and support trustees

FNSSUP602 Manage official complaints procedures and proceedings

FNSSUP603 Integrate investment strategy with fund operations

FNSTPB503 Apply legal principles in consumer and contract law

FNSTPB504 Apply legal principles in corporations and trusts law

FNSTPB505 Apply legal principles in property law

FNSTPB506 Apply taxation requirements when providing tax (financial) advice services

FNSTPB507 Apply legal principles in commercial law when providing tax (financial) advice services

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Units of competency with pre-requisitesUnit code and title Prerequisite unit code and titleFNSACC504 Prepare financial reports for corporate entities BSBFIA401 Prepare financial reports

FNSACC301 Process financial transactions and extract interim reports

FNSACC601 Prepare and administer tax documentation for legal entities

FNSACC502 Prepare tax documentation for individuals

FNSACC602 Audit and report on financial systems and records FNSACC506 Implement and maintain internal control procedures

FNSACC603 Implement tax plans and evaluate tax obligations FNSACC502 Prepare tax documentation for individuals

FNSACC606 Conduct internal audit FNSACC506 Implement and maintain internal control procedures

FNSACC607 Evaluate business performance FNSACC501 Provide financial and business performance information

FNSACC608 Evaluate organisation’s financial performance FNSACC501 Provide financial and business performance information

FNSACC609 Evaluate financial risk FNSACC501 Provide financial and business performance information

FNSACC610 Develop and implement financial strategies FNSACC501 Provide financial and business performance information

FNSACC613 Prepare and analyse management accounting information

FNSACC507 Provide management accounting information

FNSACC614 Prepare complex corporate financial reports FNSACC504 Prepare financial reports for corporate entities

FNSASIC303 Provide advice on first home saver account deposit products and non-cash payments

FNSASIC301 Establish client relationship and analyse needs

FNSASIC302 Develop, present and negotiate client solutions

FNSASICL503 Provide advice in the regulated emissions market FNSFMK501 Analyse financial markets and information

FNSFMK502 Analyse financial market products for client

FNSFMK503 Advise clients on financial risk

FNSFMK512 Apply knowledge of the emissions market

FNSASICQ503 Provide advice in first home saver market linked accounts

FNSINC501 Conduct product research to support recommendations

FNSIAD501 Provide appropriate services, advice and products to clients

FNSCUS505 Determine client requirements and expectations

FNSCUS506 Record and implement client instructions

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Unit code and title Prerequisite unit code and titleFNSASICR503 Provide advice in margin lending FNSINC501 Conduct product research to support

recommendations

FNSIAD501 Provide appropriate services, advice and products to clients

FNSCUS505 Determine client requirements and expectations

FNSCUS506 Record and implement client instructions

FNSAISCS503 Provide advice in foreign exchange FNSINC501 Conduct product research to support recommendations

FNSIAD501 Provide appropriate services, advice and products to clients

FNSCUS505 Determine client requirements and expectations

FNSCUS506 Record and implement client instructions

FNSASICT503 Provide advice in managed investments FNSINC501 Conduct product research to support recommendations

FNSIAD501 Provide appropriate services, advice and products to clients

FNSCUS505 Determine client requirements and expectations

FNSCUS506 Record and implement client instructions

FNSASICU503 Provide advice in superannuation FNSINC501 Conduct product research to support recommendations

FNSIAD501 Provide appropriate services, advices and products to clients

FNSCUS505 Determine client requirements and expectations

FNSCUS506 Record and implement client instructions

FNSASICV503 Provide advice in derivatives FNSFMK502 Analyse financial market products for client

FNSFMK503 Advise clients on financial risk

FNSCUS505 Determine client requirements and expectations

FNSCUS506 Record and implement client instructions

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Unit code and title Prerequisite unit code and titleFNSASICW503 Provide advice in securities FNSFMK502 Analyse financial market products for client

FNSFMK503 Advise clients on financial risk

FNSCUS505 Determine client requirements and expectations

FNSCUS506 Record and implement client instructions

FNSASICX503 Provide advice in life insurance FNSINC501 Conduct product research to support recommendations

FNSIAD501 Provide appropriate services, advice and products to clients

FNSCUS505 Determine client requirements and expectations

FNSCUS506 Record and implement client instructions

FNSASICY503 Provide advice in insurance broking FNSIBK406 Deliver professional insurance broking services

FNSIBK508 Implement changes to broking client’s insurance program

FNSIBK513 Prepare submission for new business

FNSASICZ503 Provide advice in financial planning FNSFPL501 Comply with financial planning practice ethical and operational guidelines and regulations

FNSFPL502 Conduct financial planning analysis and research

FNSFPL503 Develop and prepare financial plan

FNSFPL504 Implement financial plan

FNSFPL505 Review financial plans and provide ongoing service

FNSBKG403 Establish and maintain an accrual accounting system

FNSBKG402 Establish and maintain a cash accounting system

FNSCRD505 Respond to corporate insolvency situations FNSCRD501 Respond to personal insolvency situations

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Imported units of competencyA range of units of competency have been imported into the FNS Financial Services Training Package to provide greater flexibility, choice and transferability of skills within the industry.

Imported unit code Imported unit title OriginBSBADM311 Maintain business resources BSB Business Services

Training Package

BSBADM405 Organise meetings BSB Business Services Training Package

BSBADM502 Manage meetings BSB Business Services Training Package

BSBCMM301 Process customer complaints BSB Business Services Training Package

BSBCMM401 Make a presentation BSB Business Services Training Package

BSBCNV501 Take instructions in relation to a transaction BSB Business Services Training Package

BSBCNV502 Read and interpret a legal document and provide advice BSB Business Services Training Package

BSBCNV503 Analyse and interpret legal requirements for a transaction BSB Business Services Training Package

BSBCNV506 Establish and manage a trust account BSB Business Services Training Package

BSBCOM401 Organise and monitor the operation of compliance management system

BSB Business Services Training Package

BSBCOM402 Implement processes for the management of a breach in compliance requirements

BSB Business Services Training Package

BSBCOM405 Promote compliance with legislation BSB Business Services Training Package

BSBCOM406 Conduct work within a compliance framework BSB Business Services Training Package

BSBCOM501 Identify and interpret compliance requirements BSB Business Services Training Package

BSBCOM503 Develop processes for the management of breaches in compliance requirements

BSB Business Services Training Package

BSBCOM602 Develop and create compliance requirements BSB Business Services Training Package

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Imported unit code Imported unit title OriginBSBCOM603 Plan and establish compliance management systems BSB Business Services

Training Package

BSBCUE203 Conduct customer engagement BSB Business Services Training Package

BSBCUE301 Use multiple information systems BSB Business Services Training Package

BSBCUE303 Conduct a telemarketing campaign BSB Business Services Training Package

BSBCUE304 Provide sales solutions to customers BSB Business Services Training Package

BSBCUE307 Work effectively in customer engagement BSB Business Services Training Package

BSBCUE309 Develop product and service knowledge for customer engagement operation

BSB Business Services Training Package

BSBCUE404 Collect, analyse and record information BSB Business Services Training Package

BSBCUE405 Survey stakeholders to gather and record information BSB Business Services Training Package

BSBCUE407 Administer customer engagement technology BSB Business Services Training Package

BSBCUE504 Integrate customer engagement within the organisation BSB Business Services Training Package

BSBCUS301 Deliver and monitor a service to customers BSB Business Services Training Package

BSBCUS401 Coordinate implementation of customer service strategies BSB Business Services Training Package

BSBCUS402 Address customer needs BSB Business Services Training Package

BSBCUS403 Implement customer service standards BSB Business Services Training Package

BSBCUS501 Manage quality customer service BSB Business Services Training Package

BSBFIA301 Maintain financial records BSB Business Services Training Package

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Imported unit code Imported unit title OriginBSBFIA302 Process payroll BSB Business Services

Training Package

BSBFIA304 Maintain a general ledger BSB Business Services Training Package

BSBFIA401 Prepare financial reports BSB Business Services Training Package

BSBFIM501 Manage budgets and financial plans BSB Business Services Training Package

BSBFLM303 Contribute to effective workplace relationships BSB Business Services Training Package

BSBFLM305 Support operational plan BSB Business Services Training Package

BSBFLM309 Support continuous improvement systems and processes BSB Business Services Training Package

BSBFRA301 Work within a franchise BSB Business Services Training Package

BSBFRA403 Manage relationship with franchisor BSB Business Services Training Package

BSBGOV403 Analyse financial reports and budgets BSB Business Services Training Package

BSBHRM506 Manage recruitment selection and induction processes BSB Business Services Training Package

BSBHRM604 Manage employee relations BSB Business Services Training Package

BSBINM302 Utilise a knowledge management system BSB Business Services Training Package

BSBINM401 Implement workplace information system BSB Business Services Training Package

BSBINM501 Manage an information or knowledge management system BSB Business Services Training Package

BSBINM601 Manage knowledge and information BSB Business Services Training Package

BSBINN301 Promote innovation in a team environment BSB Business Services Training Package

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Imported unit code Imported unit title OriginBSBINN501 Establish systems that support innovation BSB Business Services

Training Package

BSBINN502 Build and sustain an innovative work environment BSB Business Services Training Package

BSBINN601 Lead and manage organisational change BSB Business Services Training Package

BSBITB501 Establish and maintain a workgroup computer network BSB Business Services Training Package

BSBITS401 Maintain business technology BSB Business Services Training Package

BSBITU304 Produce spreadsheets BSB Business Services Training Package

BSBITU305 Conduct online transactions BSB Business Services Training Package

BSBITU306 Design and produce business documents BSB Business Services Training Package

BSBITU402 Develop and use complex spreadsheets BSB Business Services Training Package

BSBLDR402 Lead effective workplace relationships BSB Business Services Training Package

BSBLDR403 Lead team effectiveness BSB Business Services Training Package

BSBLDR502 Lead and manage effective workplace relationships BSB Business Services Training Package

BSBLDR803 Develop and cultivate collaborative partnerships and relationships BSB Business Services Training Package

BSBLED503 Maintain and enhance professional practice BSB Business Services Training Package

BSBLEG301 Apply knowledge of the legal system to complete tasks BSB Business Services Training Package

BSBLEG413 Identify and apply the legal framework BSB Business Services Training Package

BSBLEG415 Apply the principles of contract law BSB Business Services Training Package

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Imported unit code Imported unit title OriginBSBLEG513 Apply legal principles in corporations law matters BSB Business Services

Training Package

BSBMGT401 Show leadership in the workplace BSB Business Services Training Package

BSBMGT402 Implement operational plan BSB Business Services Training Package

BSBMGT403 Implement continuous improvement BSB Business Services Training Package

BSBMGT405 Provide personal leadership BSB Business Services Training Package

BSBMGT502 Manage people performance BSB Business Services Training Package

BSBMGT516 Facilitate continuous improvement BSB Business Services Training Package

BSBMGT517 Manage operational plan BSB Business Services Training Package

BSBMGT605 Provide leadership across the organisation BSB Business Services Training Package

BSBMGT608 Manage innovation and continuous improvement BSB Business Services Training Package

BSBMGT615 Contribute to organisation development BSB Business Services Training Package

BSBMGT616 Develop and implement strategic plans BSB Business Services Training Package

BSBMGT617 Develop and implement a business plan BSB Business Services Training Package

BSBMGT802 Lead design and review of enterprise systems BSB Business Services Training Package

BSBMKG501 Identify and evaluate marketing opportunities BSB Business Services Training Package

BSBPMG411 Apply project quality-management techniques BSB Business Services Training Package

BSBPMG412 Apply project cost-management techniques BSB Business Services Training Package

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Imported unit code Imported unit title OriginBSBPMG415 Apply project risk-management techniques BSB Business Services

Training Package

BSBPMG517 Manage project risk BSB Business Services Training Package

BSBPMG521 Manage project integration BSB Business Services Training Package

BSBPMG522 Undertake project work BSB Business Services Training Package

BSBPMG803 Manage and review portfolio performance BSB Business Services Training Package

BSBPMG805 Lead the portfolio BSB Business Services Training Package

BSBPMG806 Manage portfolio communications and change BSB Business Services Training Package

BSBPMG808 Manage portfolio risk BSB Business Services Training Package

BSBREL402 Build client relationships and business networks BSB Business Services Training Package

BSBRES401 Analyse and present research information BSB Business Services Training Package

BSBRKG303 Retrieve information from records BSB Business Services Training Package

BSBRKG304 Maintain business records BSB Business Services Training Package

BSBRKG404 Monitor and maintain records in an online environment BSB Business Services Training Package

BSBRSK401 Identify risk and apply risk management processes BSB Business Services Training Package

BSBRSK501 Manage risk BSB Business Services Training Package

BSBSLS501 Develop a sales plan BSB Business Services Training Package

BSBSLS502 Lead and manage a sales team BSB Business Services Training Package

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Imported unit code Imported unit title OriginBSBSMB401 Establish legal and risk management requirements of small business BSB Business Services

Training Package

BSBSMB405 Monitor and manage small business operations BSB Business Services Training Package

BSBSMB407 Manage a small team BSB Business Services Training Package

BSBSMB409 Build and maintain relationships with small business stakeholders BSB Business Services Training Package

BSBSMB411 Manage specialist external advisory services BSB Business Services Training Package

BSBSMB412 Introduce cloud computing into business operations BSB Business Services Training Package

BSBSUS401 Implement and monitor environmentally sustainable work practices BSB Business Services Training Package

BSBSUS501 Develop workplace policy and procedures for sustainability BSB Business Services Training Package

BSBWHS201 Contribute to health and safety of self and others BSB Business Services Training Package

BSBWHS303 Participate in WHS hazard identification, risk assessment and risk control

BSB Business Services Training Package

BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control

BSB Business Services Training Package

BSBWHS503 Contribute to the systematic management of WHS risk BSB Business Services Training Package

BSBWHS504 Manage WHS risks BSB Business Services Training Package

BSBWHS507 Contribute to managing WHS information systems BSB Business Services Training Package

BSBWHS508 Manage WHS hazards associated with plant BSB Business Services Training Package

BSBWHS510 Contribute to implementing emergency procedures BSB Business Services Training Package

BSBWHS603 Implement WHS risk management BSB Business Services Training Package

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Imported unit code Imported unit title OriginBSBWHS604 Evaluate the WHS performance of organisations BSB Business Services

Training Package

BSBWHS605 Develop, implement and maintain WHS management systems BSB Business Services Training Package

BSBWHS606 Conduct a WHS audit BSB Business Services Training Package

BSBWHS607 Apply ergonomics to manage WHS risks BSB Business Services Training Package

BSBWHS608 Assist with applying occupational hygiene to manage WHS risks BSB Business Services Training Package

BSBWHS609 Advise on the application of safe design principles to control WHS risks BSB Business Services Training Package

BSBWOR203 Work effectively with others BSB Business Services Training Package

BSBWOR204 Use business technology BSB Business Services Training Package

BSBWOR301 Organise personal work priorities and development BSB Business Services Training Package

BSBWOR404 Develop work priorities BSB Business Services Training Package

BSBWOR501 Manage personal work priorities and professional development BSB Business Services Training Package

BSBWOR502 Lead and manage team effectiveness BSB Business Services Training Package

BSBWRT301 Write simple documents BSB Business Services Training Package

CHCCCS025 Support relationships with carers and families CHC Community Services Training Package

CHCCCS028 Provide client-centred support to people in crisis CHC Community Services Training Package

CHCCOM002 Use communication to build relationships CHC Community Services Training Package

CHCCSM004 Coordinate complex case requirements CHC Community Services Training Package

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Imported unit code Imported unit title OriginCHCCSM006 Provide case management supervision CHC Community Services

Training Package

CHCDIS004 Communicate using augmentative and alternative communication strategies

CHC Community Services Training Package

CHCDIV001 Work with diverse people CHC Community Services Training Package

MSMSUP390 Use structured problem solving tools MSM Manufacturing Training Package

PSPGOV415A Provide workplace coaching PSP12 Public Sector Training Package

PSPGOV509A Conduct evaluations PSP12 Public Sector Training Package

PSPGOV511A Provide leadership PSP12 Public Sector Training Package

PSPGOV516A Develop and use emotional intelligence PSP12 Public Sector Training Package

PSPIM402A Undertake initial rehabilitation assessments PSP12 Public Sector Training Package

PSPIM404A Conduct situational workplace assessments PSP12 Public Sector Training Package

PSPIM405A Develop return to work plans PSP12 Public Sector Training Package

PSPIM406A Implement and monitor return to work plans PSP12 Public Sector Training Package

PSPIM504A Contribute to a quality injury management system PSP12 Public Sector Training Package

TAEDEL402A Plan, organise and facilitate learning in the workplace TAE Training and Education Training Package

TAEDEL404A Mentor in the workplace TAE Training and Education Training Package

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Mapping informationThe information provided is a general summary only. IBSA recommends using the Compare Content Tool available on the training.gov.au (TGA) website for more information about specific changes. Visit https://www.youtube.com/watch?v=EjhNe3Bu0H4 to watch a video on how to use this tool.

Appendix 2 Mapping information

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Qualification mappingMapping from FNS Financial Services Training Package version 1.1 to FNS Financial Services Training Package version 2.

Qualification code and title FNS Financial Services version 1.1

Qualification code and title FNS Financial Services version 2

Comments Eqivalence to previous qualification

FNS30115 Certificate III in Financial Services

FNS30115 Certificate III in Financial Services

Industry Skills Council (ISC ) upgrade to correct typographical errors

Equivalent qualification

FNS30215 Certificate III in Personal Injury Management

FNS30215 Certificate III in Personal Injury Management

ISC upgrade to correct typographical errors Equivalent qualification

FNS30315 Certificate III in Accounts Administration

FNS30315 Certificate III in Accounts Administration

ISC upgrade to correct typographical errors Equivalent qualification

FNS30415 Certificate III in Mercantile Agents

Not applicable Qualification removed

FNS30515 Certificate III in General Insurance

FNS30515 Certificate III in General Insurance

ISC upgrade to correct typographical errors Equivalent qualification

FNS40715 Certificate IV in Financial Practice Support

FNS40715 Certificate IV in Financial Practice Support

ISC upgrade to correct typographical errors Equivalent qualification

FNS40915 Certificate IV in Superannuation

FNS40915 Certificate IV in Superannuation

New elective units added covering FNSSS00011 Post-retirement skill set

Equivalent qualification

FNS41315 Certificate IV in Personal Trust Administration

FNS42215 Certificate IV in Personal Trust Administration

Change to core units of competency - FNSPRT505 added and FNSPRT407 moved to electives

New elective units of competency added to qualification to meet industry requirements

No equivalent qualification

FNS41815 Certificate IV in Financial Services

FNS41815 Certificate IV in Financial Services

New elective units added covering FNSSS00011 Post-retirement skill set

Equivalent qualification

FNS41915 Certificate IV in Personal Injury Management

FNS42115 Certificate IV in Personal Injury Management

Changes to core unit

Three new electives added to cover medical indemnity sector

No equivalent qualification

FNS50115 Diploma of Personal Injury Management

FNS51915 Diploma of Personal Injury and Disability Insurance Management

New electives added

Change to core - FNSPIM509 replaces FNSFMK505

No equivalent qualification

FNS50215 Diploma of Accounting

FNS50215 Diploma of Accounting

ISC upgrade to correct typographical errors Equivalent qualification

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Qualification code and title FNS Financial Services version 1.1

Qualification code and title FNS Financial Services version 2

Comments Eqivalence to previous qualification

FNS50315 Diploma of Finance and Mortgage Broking Management

FNS50315 Diploma of Finance and Mortgage Broking Management

ISC upgrade to correct typographical errors Equivalent qualification

FNS50515 Diploma of Personal Trustees

FNS52015 Diploma of Personal Trusts

Changes to four core units - replaced with four new units

New elective units of competency added to qualification to meet industry requirements

No equivalent qualification

FNS50615 Diploma of Financial Planning

FNS50615 Diploma of Financial Planning

ISC upgrade to remove clause in packaging rules around the selection of elective ASIC units to allow greater flexibility

Equivalent qualification

FNS50915 Diploma of Banking Services Management

FNS50915 Diploma if Banking Services Management

ISC upgrade to correct typographical errors Equivalent qualification

FNS51015 Diploma of Financial Markets

FNS51015 Diploma of Financial Markets

ISC upgrade to remove clause in packaging rules around the selection of elective ASIC units to allow greater flexibility

Equivalent qualification

FNS51715 Diploma of Applied Anti-money Laundering and Counter Terrorism Financing Management

Not applicable Qualification removed Not applicable

FNS51815 Diploma of Financial Services

FNS51815 Diploma of Financial Services

ISC upgrade to correct typographical errors Equivalent qualification

FNS60415 Advanced Diploma of Financial Planning

FNS60415 Advanced Diploma of Financial Planning

ISC upgrade to remove clause in packaging rules around the selection of elective ASIC units to allow greater flexibility

Equivalent qualification

FNS60515 Advanced Diploma of Superannuation

FNS60515 Advanced Diploma of Superannuation

ISC upgrade to correct typographical errors Equivalent qualification

FNS60615 Advanced Diploma of Banking Services Management

FNS60615 Advanced Diploma of Banking Services Management

ISC upgrade to correct typographical errors Equivalent qualification

FNS60715 Advanced Diploma of Financial Licensing Mnagement

FNS60715 Advanced Diploma of Financial Licensing Mnagement

ISC upgrade to remove clause in packaging rules around the selection of elective ASIC units to allow greater flexibility

Equivalent qualification

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FNS Financial Services Training Package Implementation Guide - Appendix

Qualification code and title FNS Financial Services version 1.1

Qualification code and title FNS Financial Services version 2

Comments Eqivalence to previous qualification

Not applicable FNS80115 Graduate Diploma of Anti-money Laundering and Counter Terrorism Financing

New qualification Not applicable

Skill set mappingMapping from FNS Financial Services Training Package version 1.1 to FNS Financial Services Training Package version 2.

Skill set code and title FNS Financial Services version 1.1

Skill set code and title FNS Financial Services version 2

Comments Eqivalence to previous skill set

FNSSS00007 Financial Literacy Education Skill Set

FNSSS00007 Financial Literacy Education Skill Set

ISC upgrade to correct typographical errors Equivalent skill set

FNSSS00009 Tax Law for Tax Agents Skill Set (Tax plans)

FNSSS00009 Tax Law for Tax Agents Skill Set (Tax plans)

ISC upgrade to correct typographical errors Equivalent skill set

Not applicable FNSSS00010 Anti-money Laundering and Counter Terrorism Financing Skill Set

New skill set Not applicable

Not applicable FNSSS00011 Post-retirement Skill Set

New skill set Not applicable

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Unit mappingMapping from FNS Financial Services Training Package version 1.1 to FNS Financial Services Training Package version 2.

Unit code and title FNS Financial Services version 1.1

Unit code and title FNS Financial Services version 2

Comments Equivalence to previous unit

Not applicable FNSAML801 Design an anti-money and counter terrorism financing program

New unit Not applicable

Not applicable FNSAML802 Design and assess controls to monitor money-laundering and terrorism financing risk

New unit Not applicable

Not applicable FNSAML803 Design and monitor a reporting system for suspicious transactions

New unit Not applicable

Not applicable FNSAML804 Design customer due diligence policies and procedures

New unit Not applicable

Not applicable FNSAML805 Manage assessment of organisational vulnerability to money laundering and terrorism financing

New unit Not applicable

Not applicable FNSAML806 Implement an anti-money and counter terrorism financing program

New unit Not applicable

Not applicable FNSINC801 Lead compliance with financial services legislation and industry codes of practice

New unit Not applicable

Not applicable FNSINC802 Develop and build effective relationships with regulators and industry bodies

New unit Not applicable

Not applicable FNSPIM416 Work effectively in the medical indemnity sector

New unit Not applicable

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Unit code and title FNS Financial Services version 1.1

Unit code and title FNS Financial Services version 2

Comments Equivalence to previous unit

Not applicable FNSPIM417 Analyse medical indemnity claims

New unit Not applicable

Not applicable FNSPIM506 Promote the health benefits of returning to work

New unit Not applicable

Not applicable FNSPIM507 Manage complex return to work cases

New unit Not applicable

Not applicable FNSPIM508 Evaluate and improve return to work program within an organisation

New unit Not applicable

Not applicable FNSPIM509 Comply with regulatory frameworks

New unit Not applicable

Not applicable FNSPIM510 Implement informed decision making

New unit Not applicable

Not applicable FNSPIM511 Facilitate setting and achievement of goals

New unit Not applicable

Not applicable FNSPIM512 Negotiate settlements for medical indemnity claims

New unit Not applicable

FNSPIM412 Participate in formal communication processes

Not applicable Unit of competency removed Not applicable

FNSPRT301 Establish entitlements to an intestate estate

Not applicable Unit of competency removed Not applicable

FNSPRT302 Administer a non-complex estate

FNSPRT302 Administer a non-complex estate

Rewritten and clarified performance criteria

Additional requirements added to Knowledge Evidence

Equivalent unit

FNSPRT303 Administer a non-complex trust

FNSPRT303 Administer a trust with non-complex matters

Rewritten and clarified performance criteria

Additional requirements added to Knowledge Evidence

Equivalent unit

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FNS Financial Services Training Package Implementation Guide - Appendix

Unit code and title FNS Financial Services version 1.1

Unit code and title FNS Financial Services version 2

Comments Equivalence to previous unit

FNSPRT401 Administer an intestate estate

FNSPRT407 Investigate and substantiate entitlement in an intestate estate

Rewritten and clarified performance criteria

An element on genealogical research added and distribute and finalise elements combined into one

Additional requirements added to Knowledge Evidence

No equivalent unit

FNSPRT402 Prepare a will FNSPRT402 Prepare a will Minor edits and re-ordering of performance criteria

Some elements combined

Additional requirements added to Knowledge Evidence

Equivalent unit

FNSPRT403 Administer a complex estate

FNSPRT403 Administer a complex estate

New performance criteria added to clarify intent of element 3

Other minor edits to performance criteria

Additional requirements added to Knowledge Evidence

Equivalent unit

FNSPRT404 Administer a trust dealing with complex matters

FNSPRT404 Administer a trust dealing with complex matters

Rewritten and ordered performance criteria to clarify intent of elements

Minor edits to performance criteria

Additional requirements added to Knowledge Evidence

Equivalent unit

FNSPRT405 Establish powers of attorney or financial administration orders

FNSPRT405 Establish powers of attorney or financial administration orders

Minor edits to performance criteria

Additional requirements added to Knowledge Evidence

Equivalent unit

FNSPRT406 Administer powers of attorney or financial administration orders

FNSPRT406 Administer powers of attorney or financial administration orders

Minor edits to clarify intent of performance criteria

Additional requirements added to Knowledge Evidence

Equivalent unit

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FNS Financial Services Training Package Implementation Guide - Appendix

Unit code and title FNS Financial Services version 1.1

Unit code and title FNS Financial Services version 2

Comments Equivalence to previous unit

FNSPRT501 Advise clients on trust structures

FNSPRT501 Advise clients on trust structures

Rewritten and ordered performance criteria to clarify intent of elements

Minor edits to performance criteria

Additional requirements added to Knowledge Evidence

Equivalent unit

FNSPRT502 Advise clients in estate planning

FNSPRT502 Advise clients in estate planning

Rewritten and re-ordered performance criteria to clarify intent of elements

Element 1 split; a new Element 2

Other minor edits to performance criteria

Additional requirements added to Knowledge Evidence

Equivalent unit

FNSPRT503 Assess, allocate and supervise work within the personal trustee sector

Not applicable Unit of competency removed from training package as there was nothing specific to industry

Not applicable

Not applicable FNSPRT504 Apply knowledge of the regulatory environment relevant to trustee organisations

New unit Not applicable

Not applicable FNSPRT505 Develop and maintain knowledge of financial services and assets

New unit Not applicable

Not applicable FNSPRT506 Develop understanding of traditional trustee services

New unit Not applicable

Not applicable FNSPRT507 Apply principles of fiduciary duty, substituted decision making and ethical decision making

New unit Not applicable

Not applicable FNSPRT508 Administer a charitable trust

New unit Not applicable

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Unit code and title FNS Financial Services version 1.1

Unit code and title FNS Financial Services version 2

Comments Equivalence to previous unit

Not applicable FNSSUP409 Provide specialist retirement income stream information to clients

New unit Not applicable

FNSSUP403 Administer retirement income streams

FNSSUP410 Establish and administer retirement income streams

Title change

Establish retirement income streams added to reflect industry practice

No equivalent unit

Not applicable FNSSUP411 Terminate retirement income streams

New unit Not applicable

Not applicable FNSSUP412 Determine impact of social security entitlements on retirement income

New unit Not applicable

Not applicable FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients

New unit Not applicable

Not applicable FNSSUP414 Develop and apply knowledge of aged care

New unit Not applicable

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These materials were developed by Innovation & Business Skills Australia in association with the Commonwealth Government through the Department of Education and Training.

Copyright Statement

© 2016 Commonwealth of Australia

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Australia License. (http://creativecommons.org/licenses/by-nc-sa/3.0/au/)

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The copyright of any adaptations and/or modifications to this material remains with the Commonwealth of Australia. Adapted and/or modified materials must have the Innovation and Business Skills Australia logo removed from the work, and the following attribution made: ‘This is a modified document based on materials prepared by Innovation and Business Skills Australia Ltd, the original of which can be found on the IBSA website http://www.ibsa.org.au.’

Disclaimer

While care has been taken in the preparation of this material, Department of Education and Training and the original developer do not warrant that any licensing or registration requirements specified here are either complete or up-to-date for your State or Territory. The Department of Education and Training and the original developer do not accept any liability for any damage or loss (including indirect and consequential loss) incurred by any person as a result of relying on the information contained in this material.

The Commonwealth, through the Department of Education and Training, does not accept any liability to any person for the information or advice (or the use of such information or advice) which is provided in this material or incorporated into it by reference. The information is provided on the basis that all persons accessing this material undertake responsibility for assessing the relevance and accuracy of its content. No liability is accepted for any information or services which may appear in any other format. No responsibility is taken for any information or services which may appear on any linked websites.

Published by: Innovation & Business Skills Australia Level 11, 176 Wellington Parade East Melbourne VIC 3002 Phone: +61 3 9815 7000 Fax: +61 3 9815 7001 www.ibsa.org.au email: [email protected]

First Published: March 2015 Stock code: CP-FNSTPIG1 ISBN: 978-1-925123-34-0 Print version no: 3 Release Date: January 2016

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