FLOWCHARTStandard Symbols

Terminal Block (Oblong) Shows the beginning

and the end of the process.

Process Block Shows actions in the

process. An operation is

performed whenever some change in an item/service occurs.

Decision Point Shows a point in the

process where a decision is made that leads to different processing steps.

Document Shows a document

introduced into the process or created by the process. The flowchart should show the disposition of all documents.

On-Page Connector Continues the flow on

the same page. On-page connectors are

defined with an alpha character starting with A.

A

Off-Page Connector Continues the flow to

another page. Off-page connectors are

defined with an alpha character and the reference to the page to which the flow is going, or the page from which the flow has come, depending on the nature of the connector.

C-4/2A

Direction of Flow Denotes the direction

and order of the process steps.

Off-line Storage Denotes a storage

location, generally for hard-copy documents, such as a filing cabinet. It may also be used to represent a temporary storage such as a drawer or even a clipboard.

System Represents a computer

system. Generally this symbol is used to denote a manual interface with an automated system, typically an application.

Hyperlink Symbol This symbol indicates a

hyperlink to another file, document, website, etc.

Electronic Connection/Flow Denotes flow of data

from an activity to an electronic database or system.

Annotation Used to add additional

notes to the flowchart and reference the notes to a symbol on the flowchart.

The height of the text boxand its associated line

increases or decreases asyou add text. To change thewidth of the comment, drag

the side handle.

Unit Separator Use to separate units or

individuals performing tasks.

Note Symbol The note number

symbol references notes in the left-hand margin of the flowchart.

1

Product Symbol This symbol denotes

physical product entering the process. Product