FLOOR 1 DESTINATION DESTINATIONFLOOR FLOOR

Kaufman ZoneK

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Norfolk Zone

Fairfax Ave

Gresham Dr

Olney Rd

Raleigh Ave

Children’s Hospital of the King’s Daughter

Gresham Dr

Norfolk

N

Heart

H

HeartElevator

Radiation Oncology

RiverElevator

Kaufman Elevator Brickhouse

Elevator

Norfolk Elevator

Brickhouse

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RiverR

Kaufman

K

Emergency

E

HeartGarage

Staff Parking

Visitor Parking

OutpatientParking

ongy

Gift Shop

Caféteria

Subway

Chapel

Café

How To Use This MapFollow the directories below to find which Zone your Destination is located within. Use the map to help you navigate to the Zone you need to get to, then use the Zone Elevator to reach destinations above Floor 1.

N

River Zone R Heart ZoneH

Brickhouse ZoneBBuilding Entrances

Lobbies

4th Floor Cardiac Unit | 8400–8471 4

5th Floor Cardiac Unit | 8500–8571 5

Advanced Heart Failure Unit Patient Rooms 8500–8535

5

ATM 1

Cardiac Advanced Imaging Center 1

Cardiac and Pulmonary Rehab 1

Cardiac Acute Critical Care Unit Patient Rooms 8420–8431

4

Cardiac Assessment Recovery and Evaluation (CARE)Beds 10–67

2

Cardiac Cath Labs 2

Cardiac Diabetes Clinic (Suite 8630) 6

Cardiac Intensive Care Unit (CICU) Patient Rooms 8200–8209

2

Cardiac Noninvasive Testing Center 2

Cardiac Observation Unit Patient Rooms 8440–8451

4

Cardiac Procedure Center 2

Cardiac Surgery Center Waiting Room

3

Cardiac Surgery ICU (CSICU) Patient Rooms 8300–8329

3

Cardiothoracic Surgery Clinic (Suite 8630)

6

Concierge Services 1

Electrophysiology Labs 2

Fitness Center 1

Heart Classroom 1

4 River Patient Rooms 1410–1436

4

5 River Patient Rooms 1501–1536

5

6 River Patient Rooms 1610–1627

6

Admitting 1

ATM 1

Breast Center/Mammography 2

Breast Evaluation Clinic 2

Burn/Trauma ICU (BTU) Patient Rooms 1628–1636

6

Cancer Clinical Services I 2

Cancer Clinical Services II 2

Endoscopy 3

EVMS Ear, Nose & Throat Surgeons 1

5 Norfolk Patient Rooms 501–528

5

6 Norfolk Patient Rooms 607–608

6

6 Norfolk Patient Rooms 625–630 (Use Kaufman Elevator)

6

7 Norfolk Patient Rooms 701–732

7

8 Norfolk Patient Rooms 833–845

8

ATM 1

Change Healthcare 2

Chapel 1

Coffee Shop 1

EEG 5

EVMS Sentara Lions Sight Center 2

Auditorium

Auditorium Lobby 2

Brickhouse Classrooms 1

Brickhouse Conference Room 1 1

Brickhouse Conference Room 2 2

Cancer/ED Research 3

4 Kaufman | Patient Rooms 458–499 4

5 Kaufman | Patient Rooms 558–599 5

6 Kaufman | Patient Rooms 658–699 6

Administration 1

Apheresis 3

Cashier 1

Dialysis Unit 3

Health Information Services 1

Hospital for Extended Recovery Patient Rooms 764–799

7

Heart Conference Center 1

Heart Conference Room 1 1

Heart Conference Room 2 1

Mid-Atlantic Cardiothoracic Surgeons (Suite 8600)

6

Radiation Oncology 1

Sentara Advanced Heart Failure Center

1

Sentara Aortic Center (Suite 8630) 6

Sentara Cardiovascular Research Institute

1

Sentara Heart Hospital Administration

1

Sentara Heart Promise Clinic (Suite 8630)

6

Sentara Heart Valve & Structural Disease Center (Suite 8630)

6

Sentara Music and Medicine (Suite 8610)

6

Sentara Neuromuscular and Autonomic Center (Suite 8610)

6

Sentara Pulmonary Critical Care and Sleep Specialists (Suite 8630)

6

Sentara Vascular Specialists (Suite 8620)

6

Subway 1

The Learning Center 1

Thoracic-Oncology Clinic (Suite 8630)

6

Transitional Heart Failure Clinic 6

Chaplaincy Services 2

Credit Union 1

eICU Conference Room 3

Occupational Health 1

Safety and Security 2

Image Pick-Up 1

Inpatient Waiting Room 3

Lions Medical Eye Bank 2

Sentara Back & Neck Center 6

Sentara Imaging and Diagnostics Check In

1

Sentara To Home 1

Short Stay Unit Patient Rooms 340–349

3

EVMS Hearing and Balance Center 1

Infusion Center 1

Interventional Radiology Clinic 1

Kidney/Pancreas Transplant Center 1

Neuro ICU (NICU) Patient Rooms 1601–1609

6

Orthopedic/Plastic Surgery Clinic 2

Outpatient Diagnostic Center 1

Outpatient Surgical Diagnostic Unit (OSDU)

3

Outpatient Surgical Waiting Room 3

Post Anesthesia Care Unit (PACU) 3

Surgery Prep & Recovery (SPAR) 3

Trauma/Plastic Surgery Clinic 2

Vascular ICU (VICU) Patient Rooms 1401–1409

4

Family Maternity Center Patient Rooms 401–436

4

Fetal Diagnostic Unit 5

General ICU (GICU) Patient Rooms 209–224

2

Gift Shop 1

Guest Center 6

Inpatient Rehabilitation Unit Patient Rooms 901–916

9

Norfolk Conference Room 1

Progressive Vent Unit (PVSU) Patient Rooms 201–208

2

Pulmonary Diagnostic Center 2

Sleep Disorders Center 5

The Retreat Café (Cafeteria) 1

Vascular & Interventional Center 3

Volunteer Services 1

1+2

DEPARTMENT NAME ROOM #

PHYSICIAN NAME

ZONE FLOOR

Your Destination

Sentara Norfolk General Hospital (SNGH)Dining and Convenience ServicesThe Retreat Café (Norfolk Zone)Café features delicatessen with freshly baked breads, self-serve salad bar, soup stations, fresh baked pizzas and flatbreads, an entrée station with rotisserie roasted meats, a global microconcept station, F’real frozen treats and more! Offerings vary based on time of day.

Breakfast: 6:30am – 10:30amLunch: 11am – 1:45pmDinner: 4:30pm – 6:30pmSnacks/Light Refreshments: 6:30pm – 2am

Subway (Heart Zone)Open every day from 7am – 12am.

EspressOasis® Coffee Shop (Norfolk Zone)The Oasis Express Coffee Shop serves regular and gourmet coffee seven days a week.

Monday – Friday: 6am – 7:15pmSaturday and Sunday: 7am – 3pm

Lori’s Gift Shop (Norfolk Zone)This is your one-stop resource for a wide selection of gifts that include flowers, balloons, baby gifts, ladies’ apparel/accessories and many other gift items. Gift shop hours are:

Monday – Friday: 8am – 8pmSaturday and Sunday: 10am – 7pm

Spiritual CareChaplaincy services are available 24 hours a day, 7 days a week for patients, families and medical staff. Spiritual care is provided with respect to the culture, beliefs and traditions of persons served. The chapel, located in the Norfolk Zone on the first floor across from the coffee shop’s seating area, is a quiet, welcoming space for reflection and meditation.

Sentara To Home—Pharmacy (Norfolk Zone)Designed around the patient leaving the hospital and going home. To make the transition simple and convenient for you and your family, we have made it easy to purchase medications, home medical equipment and other healthcare needs before leaving the hospital.

Monday – Friday: 9am – 9pmSaturday: 9am – 3pmClosed Sundays

Patient AdvocatesTo speak to a patient advocate, please call 757-388-2055

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W Brambleton Ave

SNGH

Sentara Norfolk General Hospital 600 Gresham DriveNorfolk, VA 23507

(757) 388-3000

Welcome to Sentara Norfolk General HospitalSentara Norfolk General Hospital (SNGH), on the Eastern Virginia Medical Campus, is a large 525-bed medical center that includes Sentara Heart Hospital. SNGH serves as the primary teaching institution for the adjacent Eastern Virginia Medical School and serves as a destina-tion medical center in the mid-Atlantic region. The medical center is home to the only Level 1 trauma center in coastal Virginia, the Nightingale Regional Air Ambulance, the region’s first Magnet® hospital and nationally ranked programs in heart and diabetes.

Visitor InformationWe recognize the value of family and friends in the healing process. Family and friends, in good health, including children accompanied by an adult, are welcome to visit during visiting hours or as arranged to accommodate patient and family needs. To help ensure the safety of all of our guests, please be aware of the following visitation information:

Standard hospital visiting hours are every day from 8am – 10pm. Public entrance after 8pm is through the River Pavilion entrance and the Emergency Department. When visiting after 8pm or staying after 10pm, please see the security guard in the River Pavilion lobby to show identification, declare destination and receive a hospital visitor’s badge. We do not restrict or limit visitation based on race, disability, religion, sex, gender identity or sexual orientation.

Wayfinding GuideSentara Norfolk General Hospital

sentara.com/NorfolkGeneralRev. 1/2019