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All Rights Reserved a Teleste Company
Corporate Overview
Owned by Teleste, T/O
€200m• Finnish & listed on Helsinki OMX
• Video & broadband product manufacturer
• Operating & profitable since 1954: 60yrs.
Teleste Service Division, T/O
€100m• Over 1000 personnel in separate P&Ls
• Providing European-wide Network Services
• Whole lifecycle capabilities
Flomatik Network Services, T/O
€13m• UK-based Network Services company
• Voice, video and data expertise
• Operator, OEM and engineering clients
Corporate overview
Global reach
Teleste has offices in over 20 countries
Global reach
Teleste has offices in over 20 countries
With Network Services head of fices based in Finland, Germany, UK, Belgium, Poland andSwitzerland
Flomatik proposition
Consult Design Build Operate RRR VASP
Access Networks
OutsourceManaged Services
TeamsTime & Materials
Carrier Networks
Wireless Networks
Broadcast Networks
Satellite Networks
Services(What we do)
Sectors(Who we do it for)
Solutions(How we do it)
Flomatik
Company purpose
Tailored, end-to-end delivery capabilities
Automation tools and process innovation for effectiveness gains
Designed for leading operators,OEMs and engineering companies
Investing alongside clients to reduce delivery risks and costs
Augmentation and outsource ofmajor technical initiatives
Flexible, dynamic services and a continually improving customer experience
End-to-End offerings
A full servicelifecycle:
1) Business modeling
2) Architectural development
3) Specification & process development
4) Vendor selec tion & management
Consult
End-to-End offerings
A full servicelifecycle:
1) Solution design
2) Network audit, survey & planning
3) Tool supply & support
4) Projec t planning & management
Design
End-to-End offerings
A full servicelifecycle:
1) Materials sourcing & supply
2) Integration & test
3) Installation & commissioning
4) Warehousing & logistics
Build
End-to-End offerings
A full servicelifecycle:
1) Capacity audit & management
2) Network maintenance & upgrades
3) Ongoing network & service operations
4) OSS, documentation & records
Operate
End-to-End offerings
A full servicelifecycle:
1) WEEE approved services for value recovery
2) Consolidation, migration & removal of legacy systems
3) Resale, refurbishment & re-stock of used equipment
4) Safe disposal & recycling of obsolete equipment
Recover, Recycle, Reuse
End-to-End offerings
A full servicelifecycle:
1) Training services: technical & professional
2) Tool supply & support: OSS/BSS/GIS systems
3) TAC/NOC capabilities
4) Bespoke product design, fibre assemblies & materials supply
Value added services/products
Operating in three modesallows skills retention, lower feesand investment in people and systems.
A model of increasingly mitigating risk& reducing cost:
1) Bringing a wider talent pool
2) PAYG: Saving recruitment and ramp-up delays
3) Reducing complexity and management admin
4) Mitigating ambiguity in delivery
5) Providing performance assurance
6) Innovating with ‘smarter’ processes & systems
7) Introducing and developing new talentSOWMSAAFResource
Engagement models
of equipmentrecovered, resold, recycled, to sparesover 5years
£1.4m10%of staff time allocation to training & professional development
96%Design completionRight First Time
>100,000Telephone linesMigrated in last5 years
Engineering Services projects delivered since opening of Birmingham facility
Professional servicesprojectsdelivered over 5 years
New websitedesigned andlaunched
275,000metres of CAT5/6 cable provided
CHASaccreditation awarded
Value of customer technical space recovered in 2014
£372,000298legacy network elementsreengineered & replaced in last 5 years
50
Flomatik in numbers
425
Won national
£10mcontract, delivered over 3-4 years
52 new positionsto date (2015)
1500+Network associates
30,000SqftEngineering Services and Warehouse facility open 2013
13.5mSaving in Energy costs
421,500new “homes passed” design in 5 years
111,000kmof fibre planned over 5 years
5 new customersadded in 2014
ISO9001Company-wide accreditation achieved in 2014
InwardInvestmenttoMinworth Birminghamof
£1m
Flomatik in a nutshell
Flexible Approach
Innovative Delivery
Rapid Augmentation
Customer Orientation
Consult
All Rights Reserved a Teleste Company
What we doHelp clients to assess, strategise and plan extraordinary technological and operational change, providing rapid, expert and effective results:
How we do itWork collaboratively, openly and in a practical way with clients. Following the process of Engage, Listen, Frame, Envision, Commit, and employing:
Why we do itTo improve client success, develop as thought leaders and trusted advisors, and to build lasting relationships:
Consulting overview
• Proven analytical models, tools and techniques• Specialist knowledge & know-how• An effective partner ecosystem• New thinking & innovation
• Inform client’s strategic decision making• Reduce project ambiguity, risk & uncertainty• Deliver optimal customer experiences• Realise lean lifetime operations
• Business modeling• Architectural development• Specification & process development• Vendor selection & management
Case study
Technical Site Closure Programme
Facilitate closure of Voice Exchange in central Dublin. Development of HL Scope and detailed Work Packages. Agile approach to the full lifecycle, spanning all systems: Voice, SDH, PDH, IP, xWDM, ATM circuits, copper & fibrerouting, Inventory, GIS & EMS. Identified quick wins to realise phased recovery of equipment value, funding later stages of the project.
FttH Feasibility Study
3mth Consultancy assignment for a leading UK mobile operator, producing technical and business models for an urban 50K-home, 75KM Next Generation Fibre-to-the-Home network.
High-level ROI report produced for the CxO-level team outlining approaches, high-level plans, technical/construction options, recommendations, costings and payback periods, for its design and construction.
150% increase in consultancy assignments
2,560consultancy man hours
Support for the UK’s largest FttHoperators
Commercial in confidence
All Rights Reserved
a Teleste CompanyAll Rights Reserved a Teleste Company
Design
All Rights Reserved
a Teleste Company
What we doHelp clients to realise their business goals through professional project planning, optimal technical and process solutions, and high quality design:
How we do itMarrying exceptional, experienced personnel with new talent and augmenting delivery with the latest tools and techniques:
Why we do itTo deliver great outcomes that accurately define and satisfy client requirements, balancing the competing demands of:
• The best specialists, constantly developed• Leading S/W systems and bespoke tools• Right-shoring of the tasks• Proven Project Management frameworks (PMBOK®)
• Specification: capacity, flexibility, quality• Costs: initial and in-life• Time• Risk
• Solution design• Network audit, survey & planning• Tool supply & support• Project planning & management
Design overview
All Rights Reserved
a Teleste Company
Bolton, Southampton, Leicester and WestLondon Deep Fibre
Broadband network upgrades across the UK, bringing award winning 100Mbts-1 to 350K homes.
Full turnkey Consulting, Design and Project Managementservice from concept to full implementation, includingtechnical and process model development andimplementation management. Spearheaded trials of latest blown fibre methodologies and trained the client’s buildpartners in its use. Also provided standalonecommunications/call centre function.
Papworth & Leicestershire Trials FttH
5000-home trial to develop new methods of FttH implementation, including narrow trench methods.
Supporting development of the wider commercial case:Technical solutions, build methods and planning standards..
5,000homes of Next Generation network build
350,000homes of network overbuild
NextGen design for the UK’s most innovative Broadband Operators
Case study
All Rights Reserved a Teleste Company
Build
What we do
From trial installations, to complex international deployments, Flomatik possesses unique capabilities and a suite of implementation services:
How we do it
Applying our assets, knowledge, skills and delivery management systems to effect better outcomes:
Why we do it
To deliver flexible, contemporary solutions that will meet client and end-customer demands for service levels, capacity, availability, continuity and security:
Build overview
• 30K ft. UK facility: offices, warehouse & technical• Experienced staff, with industry & vendor accreditations• Gated delivery, supported by in-house S/W systems• Rigorous change control & performance management
• Tailored, broad, turnkey services from a single supplier• Focus on quality delivery and customer experience• Shared risk and reward models• Reduced in-life costs
• Materials sourcing & supply• Integration & test• Installation & commissioning • Warehousing & logistics
Case study
National DWDM Network Build
Ciena was awarded the build of a new 100G Core transmission network for one of the UK’s largest Network Operators using Ciena’s 6500 Packet-Optical Platform. The new network replaced the existing BT-provided network and consisted of 80 nodes and 285 circuits.
Flomatik provided the end-to-end service delivery including, Site Survey, Warehousing & Logistics, Pre-Staging, Installation, Commissioning, SLAT and Project Management.
Network Expansion
Flomatik delivered 111 x 10Gb wavelengths on behalf of Ciena for one of the UK’s largest Network Operators.
The 3m project involved the Installation and Commissioning of 23 expansion shelves and 190 line cards. It was delivered on time and with 100% QA compliance.
111x 10G wavelength expansions
80x 100G and 207 x 10G circuits
Building high capacity for the UK’s largest Operators
All Rights Reserved a Teleste Company
Operate
What we do
Address the challenge of lean on-going operations, in addition to effective network and service transitions:
How we do it
With dedicated 24/7 in-house facilities, OSS and integrated service delivery functions:
Why we do it
Provide clients with efficient, timely and impactful operational support, empowering them to focus on their core business imperatives:
Operate overview
• Configuration, capacity & change management• Transition planning & support• Request fulfilment & release management• Incident, problem and event management• Service validation & testing
• Service measurement & reporting• Portfolio management • Continuous improvement• Strategy generation
• Capacity audit & management• Network maintenance & upgrades• Ongoing network & service operations• OSS, documentation & records
Case study
National 24/7 Technical Assistance Centre for Enterprise Networks
Flomatik’s client, Cloud Distribution, is a value-added distributor that specialises in bringing new, innovative and disruptive security, networking and storage solutions. Cloud partnered with Flomatik to support 50+ clients and a network of 1500 WiFi hotspots across the UK. Flomatik provides Level 1&2 support, employing leading online helpdesk S/W from Zendesk®.
Skyline Dataminer® Implementation
Flomatik is an approved services partner and reseller for Skyline, an award-winning Belgian provider of OSS S/W. Flomatik continues to support Arqiva, the UK’s National Terrestrial & Satellite Broadcaster, in the deployment and integration of the Dataminer® OSS solution. Myriad active elements, from a variety of vendors are being migrated within this far-reaching project.
2000elements integrated into management
1500enterprise WiFi hotspots supported
In-life Support Services for Operators and Enterprise clients
All Rights Reserved a Teleste Company
RRR
What we do
Provide the spectrum of services required to support the conception, scoping, design, decommissioning and removal of obsolete systems:
How we do it
Leverage existing end-to-end services and compliment them with selected, specialist WEEE accredited suppliers:
Why we do it
Enable clients to effectively unpick complex legacy systems and guide their transition, to realise savings and optimise asset utilisation:
RRR overview
• Costs & benefit analysis, through to full business case• Audits of services, circuits, systems & contracts• Analysis of findings, option evaluation & planning• Fully managed services for implementation
• Minimise risks & potential impact to end customers• Realise maximum value from buildings and equipment• Enable evolution to next generation technologies• Support CO2 & CSR motives: People, Profit, Planet
• WEEE approved services for value recovery• Migrate, consolidate and Re-deploy• Recover, refurbishment and Re-sale• Safe, traceable disposal and Recycling
Langley System X Voice Switch Migration, Recovery and Recycling
8-month programme, migrating 24,000 lines from Langley to Guildford, recovering 1400 ft2 of technical floor-space and realising onging power savings of £323K per annum.
Flomatik provided Virgin Media with a turnkey service for delivery, encompassing Project Management, Planning, Engineering and RRR services.
Network Refresh Programme
Multiple work-streams and upgrades: TDM-IP (Soft Switch); SDH-DWDM/Ethernet; Street-side PMUX-MSAN.
Flomatik delivered an upgrade programme for Core and Access legacy TDM, SDH & PDH systems, deploying the latest generation of IP switching and transport systems - future-proofed, high capacity and CO2 efficient, with power savings of 1390kW per annum. Scarce EOL spares were recovered and £280K of RRR value was realised.
120,000telephone lines migrated
£1.4Mequipment recovered, resold, recycled
Reengineering & Recycling, with cost-neutral project delivery
Case study
VASP
All Rights Reserved a Teleste Company
What we do
Enhance the lifecycle offerings with additional value-adding services and products:
How we do it
Continually research, qualify and establish new activities and offerings across the Teleste Network Services group:
Why we do it
Enable clients to address their most diverse and stretching challenges, delivering an evolving, differentiated offering:
VASP overview
• Develop training programmes & sources of new talent • Seek out innovative S/W & tools, & advance them• Identify H/W solutions internally & with 3rd parties• Collaborate with clients to streamline processes
• Reduce client procurement & management overheads• Improve quality & time to market, whilst lowering costs• Focus on service & customer experience improvement• Bring fresh ideas & continuous innovation
• Training services: technical & professional• Tool supply & support: OSS/BSS/GIS systems• TAC/NOC capabilities• Bespoke product design, fibre assemblies & materials
supply
All Rights Reserved
a Teleste Company
Case study
Fibre Optic Termination and Assemblies
State-of-the-art fibre termination facilities, enabling fast turnaround of customer-specified optical terminations. Design, manufacture and fabrication of bespoke optical, and associated mechanical, assemblies.
Flomatik provides an in-house capability for the development and production of high-end optical components. The service provides fast-turnaround to aid clients in removing critical dependencies and risk during high-pressure projects, and complementing the company’s wider integration activities.
Survey, Planning and Records Automation
Flomatik is a user and official reseller of LatLonGo®, a system developed by WeDoIT. LatlonGo® is a S/W tool to automate, streamline and simplify a range of Design, Build and Operate activities.
Flomatik supports WeDoIT in the customisation, integration and implementation of the LatLonGo® product, to drive effectiveness and efficiency gains into the project lifecycle. Flomatik uses these field tools extensively in both its Planning and Engineering activities.
Resellerof LatLonGo® spatial software
12,000fibre terminations per month
Innovative, value-adding services and solutions
