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everse Logistics at Flipkart

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Retto Fhap

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Replacement

It returns the product to the supplierand obtains a replacement that isdelivered to the customer

StoreCredit

If the customer is satised withthe product he or she is giventhe store credit of same amount

ActualCash Back

iven out as cashfor C!" pa#mentor refunded foronline pa#ment

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$rocurement at Flipka

Consignment model

The retailer holds the inventory owned !y the supplier

#uys it from the supplier only when sold to end customer

%arketplace model

Flipkart no lon"er has inventory of its own #uyers can deal with sellers directly $t present entire inventory is !ein" mana"ed !y Retail

Items pre&ordered !ased on sales data

Includes items with low demaelasticity

Inventory

'sed to serve immediateoutstandin" orders

Items with low or unpredictademand

(ust In

Time

$rocurement ofitems could befor inventor#

or &I'