Flight Flight attendantattendantPresenter: Mandy HungPresenter: Mandy Hung

Flight attendants-uniformFlight attendants-uniform

OutlineOutline

What is a flight attendant?What is a flight attendant? What do they do?What do they do? How to be a flight attendant?How to be a flight attendant? Training classesTraining classes Discuss the situations in the plane. Discuss the situations in the plane.

How will you solve it?How will you solve it? Vocabulary learningVocabulary learning

What is a flight attendant?What is a flight attendant? Def.Def. Ensure the safety Ensure the safety

of the passengersof the passengers

Term changeTerm change Steward(ess) Steward(ess) flight attendant->flight attendant-> cabin crewcabin crew

HistoryHistory 19111911

DiscriminationsDiscriminations

--marriage marriage (eliminated in 1980s)(eliminated in 1980s)

-overweight -overweight (eliminated in 1990s)(eliminated in 1990s)

-wear glasses-wear glasses

-age-age( over 30 or 32)( over 30 or 32)

Work conditionsWork conditions

EarningEarning

Example: Example: China Airline

Flight payFlight pay

-basic 20,000~30,000 NT-basic 20,000~30,000 NT

-60hrs (200 NT/hr)-60hrs (200 NT/hr)

over 60hrs multiply 1.5over 60hrs multiply 1.5 PremiumPremiumUS$ 2 /hrUS$ 2 /hr

------first year 50,000NT (60hrs)first year 50,000NT (60hrs)

What do they do?What do they do?

PreparePrepare Check tickets Check tickets Advise passengersAdvise passengers ServeServe First aidFirst aid Solve problems Solve problems Emergency landingEmergency landing

How to be a flight How to be a flight attendant?attendant?

ProcessProcess

1. Hand in the1. Hand in the

application formsapplication forms

2. Health check2. Health check

3. Written or oral 3. Written or oral

testtest

4. Interview4. Interview

Example: Example: EVA Air-EVA Air- Vietnamese Vietnamese flight attendantsflight attendants

IdentityIdentity EducationEducation Gender, marriage, Gender, marriage,

and ageand age Height and weightHeight and weight Language skillLanguage skill Quality and Quality and

personalitypersonality Health and eyesightHealth and eyesight

After being picked upAfter being picked up Training classesTraining classes(Video viewing: Attention Please)(Video viewing: Attention Please)

-Greeting -Greeting http://www.youtube.com/watch?v=2wiS-oGYEC4http://www.youtube.com/watch?v=2wiS-oGYEC4

-Movement -Movement http://http://www.youtube.com/watch?vwww.youtube.com/watch?v=7sp8SbBrsd4=7sp8SbBrsd4

-Make up -Make up http://www.youtube.com/watch?v=YR_fRO0wxa4http://www.youtube.com/watch?v=YR_fRO0wxa4

-Swimming -Swimming http://www.youtube.com/watch?v=4fVSYgRfJg0http://www.youtube.com/watch?v=4fVSYgRfJg0

-Serving beverages -Serving beverages http://http://www.youtube.com/watch?vwww.youtube.com/watch?v=3W2JjTbbJtA=3W2JjTbbJtA

DiscussionDiscussion

If there is an emergency, If there is an emergency,

the passenger has worn the life vest.the passenger has worn the life vest.

But he is too afraid to jump. But he is too afraid to jump.

As a flight attendant what will you do?As a flight attendant what will you do?

DiscussionDiscussion

If one passenger wants to get the giftsIf one passenger wants to get the gifts

delivered by the plane, delivered by the plane,

but you just ran out of them. but you just ran out of them.

As a flight attendant what will you do?As a flight attendant what will you do?

DiscussionDiscussion

The plane is about to take off,The plane is about to take off,

everyone needs to fasten their seat belt,everyone needs to fasten their seat belt,

but one passenger needs to but one passenger needs to

use the laboratory very bad. use the laboratory very bad.

As a flight attendant what will you do?As a flight attendant what will you do?

Vocabulary learning-airportVocabulary learning-airport

Vocabulary learning-Vocabulary learning-airplaneairplane

Recommend websitesRecommend websites

Wikipedia-flight attendantWikipedia-flight attendant

UniformUniformhttp://www.uniformfreak.com/index2a.htmlhttp://www.uniformfreak.com/index2a.html

MeowflyMeowflyhttp://http://meowfly.myweb.hinet.netmeowfly.myweb.hinet.net//

Thank you.Thank you.

This is the end of my This is the end of my presentation.presentation.