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Marketing strategyaugust 29, 2011
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ContentsobjeCtiveCHallengesaPProaCHMarketing strategYsoCial strategYrolloUt Planbigger iDeas
3
objeCtives
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objeCtives
Carve out a unique position through loyalty-based value proposition
Drive acquisition (10,000 new users by 2012)
become the most loved entertainment community in the world
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CHallenges
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CHallengeson getting to 10,000
- Nobody has heard of the FlickMe brand or the unique marketplace differentiators
- the product is awesome, but lacks a brand “personality”
- No huge traditional media spend
- Large players have a huge head start in acquiring users
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CHallengesHulu
Popular site offering free & premium access
to current shows & movies
NetflixWorld’s largest online movie rental service
despite limited selection of shows & movies
amazon instant videoOffers large selection of movies & shows to Prime members & on
PPV basis
itunesOffers limited selection of past shows & movies to
large, built-in music customer base
1mm registered usersCurrent network tv showslimited, largely indie moviesMonthly rate model
25mm registered usersPast network & cable seasonslimited new movie releasesMonthly rate model
owned their own content, rolling out social features to
boost growth, limited selection of largely indie movie titles
large userbase, targeted at
“bargain” type of content vs quality,
selection isn’t current, no social
features
Brands & AffiliatesBeginning to roll
out streaming sites offering premium shows & movies
Deals with Cbs, nbC & Universal arebuilding the library of
content, amazon’s vast userbase offers
conversion advantage
4mm registered usersPast network & cable showslimited newer movie releasesPPv model
Cable affiliates & media companies are beginning to roll out
their own licensed sites with long & short form
content
ones to watch:VuduHBOgoMaXgogoogle tV
200mm+ est registered usersPast network & cable showsample newer movie releasesPPv model
Deals with all of the top movie studios, massive distribution
via iPhone/iPod/apple tv product success, cannot enter gaming
consoles
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aPProaCH
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aPProaCHPHilosoPHY
as a lean startup, we must optimize all owned and earned media channels prior to engaging in paid media efforts.
Building strong community relationships and fostering a continued dialog with our target consumers will significantly impact all downstream lead generation, brand visibility & user retention efforts.
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aPProaCHall Marketing efforts MUst
- Drive awareness & acquisition- get people to spread the message- Clearly communicate the product benefit- Be attractive to brand partners & influencers- Lend themselves to earned media/press opportunities- try to put a smile on users’ faces
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aPProaCHWHat is fliCk Me?
What do fans of entertainment want more than anything? to break down the barrier of Hollywood, interact with their favorite stars & talk about their favorite moments.
The top films have millions of passionate social media fans regularly checking in, hungry for more interaction.
Welcome to the place where you get rewarded for wanting to do just that...
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Marketing strategY
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Marketing strategYbranD DireCtion
the insightFlickMe isn’t just a collection of movies and features. It’s a social watching companion. It loves movies just like you do. In fact, it loves movies so much that it wants to give you stuff just for watching your favorite movies with your friends.
the big ideathere’s a reason it’s called FlickMe and not “Moviesreward”. It’s not just a nameless, faceless, functional experience. It’s fun and easy to like.
fliCkMe: WHere Movies love YoU baCk.
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Marketing strategYa comprehensive strategy will include owned, earned and paid media elements all working in conjunction to push the brand message.
an above the line campaign alone will not drive mainstream installs and engagement. the message needs to be socially reinforced by peers and credible, influential sources.
Online influencers & social networks act as a viral launch pad to drive awareness beyond just the first generation of paid media views. Proper activation of influencers will be the key to driving massive adoption of new users.
oWneD
PaiDearneD
sign-UPs
sHaring WitH frienDs
sHaring WitH frienDs
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Marketing strategY
- Create content calendars & optimize communication across social media portals
- Launch weekly e-newsletter to engage latent users to visit site & make a purchase
- Optimize social platforms for fanconversion
- Optimize product for search relevance
oWneD
PaiD
sign-UPs
oWneD earneD PaiD
- Build relationships with industry bloggers, tweeters & influentials to gain social media exposure around press releases
- Partner with emerging technologies to bring “first to market” executions & create industry media angles
- Capitalize on organic news cycle to create relevant content & maintain credibility in the blogging community
- utilize “pay for performance” media vehicles to launch small media spends optimized for downstream product conversion
- Activate external influencer networks to spread promotions & drive new user sign-ups
- Incentivize social media growth through rolling contesting & creative updates on product site & social media portals
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Marketing strategY
oWneD
sign-UPs
aWareness
ConsiDeration
Conversion
loYaltY
aDvoCaCY
each arm of the marketing effort will have specific KPIs leading to its own unique conversion funnel.
By carefully monitoring and testing these variables, we can gain insight into which messages & media vehicles provide the best rOI for our objectives - be it user acquisition or building quick reach for promotions.
1%
9%
90%
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soCial strategY
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soCial strategYtHe netWork effeCt
90% of consumers online trust recommendations from people they know.
81% receive purchase recommendations from friends on social networks.
74% of those who receive advice found it to be influential in their purchasing decision.
83% said they are interested in sharing information about their purchases with people they know.
* WOMMa, 2010
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soCial strategY
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soCial strategYUser aCtivation floW
oPtiMiZation
ProMotion
Conversion
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rolloUt Plan
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rolloUt PlanPHase 1:aWareness
MontH 1
PHase 2:engageMent
MontHs 2 MontH 3
PHase 3:ProMote Conversion
MontH 4
IDeNtIFyINFLueNCers tO target
BuILD sOCIaL MeDIa PreseNCes & eMaIL teMPLate
IDeNtIFy teCHNOLOgy PartNers tO target
IMPLEMENT KEY MONItOrINg tOOLs
CONCePt INFLueNCer eNgageMeNts & BegINONBOarDINg
BegIN PaID aCQuIsItION sPeNDs & sOCIaL PLatFOrM CONtestINg/PrOMOtION
FINaLIZe teCH & traDe PartNersHIPs
ATTEND & SPEAK AT BAY AREA TRADE & startuP eVeNts
LauNCH INCeNtIVIZeD INFLueNCer PrOMOtIONs
re-target eXIstINg sOCIaL PLatFOrM FaNs WItH PrOMOtIONaL assets
“PayOFF” FOr aNy teCH PartNer PrOMOtIONs
tHrOW Bay area sOCIaL eVeNt tO CuLMINate reaCHINg 10,000 sIgNuPs & FurtHer Our BraND IN tHe teCH COMMuNIty
USERS1,500 4,500 8,500
10,000
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bigger iDeas
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bigger iDeas“let’s fliCk” WatCH PartY
to drive sign-ups of FlickMe, we’ll set up a realtime viewing event for a selected movie a la turntable.fm for videos.
We’ll pick an older but popular film in hopes of nabbing one of the film’s cast (or a YouTube influencer) as our watch party host.
the host will mobilize fans to sign up to attend the party and will provide real-time incentives to viewers throughout the event.
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bigger iDeas“let’s fliCk” WatCH PartY
the featured talent will host a livestream and ask viewers trivia during “commercial breaks” when we can sneak preview upcoming trailers for the studios.
to maximize awareness, we’ll instruct viewers to tweet the #flickme hashtag to qualify for awards and the ongoing twitter conversation stream.
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bigger iDeasvirtUal sCavenger HUnt
to drive video views on FlickMe, we’ll set up a virtual scavenger hunt that will lead to a grand prize like a branded XBOX or iPad. We’ll release clues for the scavenger hunt through our social media channels:
“Check-in to the robert DeNiro movie where he plays a disgruntled father & ex-CIA operative. The first one.”
the applications of this contest mechanism is are endless and will ensure people get hooked using the service while driving viral engagement and fan frenzy.
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bigger iDeasvieWer vote ProMotion
Focused on driving a large number of organic social mentions, this promotion will pit two similar genre titles against each other in a social media face-off on the FlickMe.com homepage.
each title will earn one point per tweet, email or Facebook like/share earned and these totals will be reflected in real-time in a creative graphic.
the winning title as of midnight will be featured at a discounted rate for the following 24 hour period via a code that is emailed out to registered members.
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bigger iDeastrailer breakDoWn
Focused on building brand value in the community and creating more content for the FlickMe brand, we can have in-house staff or friends help create detailed breakdowns of movie trailers immediately as they are released or leaked.
This will capitalize on the traffic as people search for the trailer online and will help bring new users under the social media umbrella for FlickMe to retarget.
If successful, ultimately this series could be something we partner with a youtube up-and-comer to produce each week.
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bigger iDeasviral viDeo series
Focused on building brand value in the community and creating more content for the FlickMe brand, we can have in-house staff or friends help create a series of funny videos to help promote the FlickMe brand.
The underlying concept tying the films would be the referral program and how all movies would be better if they had deals like FlickMe.
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bigger iDeasviral viDeo series
two teenagers are waiting in line outside a theater. the total? $40. One looks sheepishly into his pockets, pulls out a few dol-lars and says he doesn’t think he has enough money. the movie attendant points to a big sign that says:
“Bring a friend and get 80% off your tickets.”
The two friends hi-five and walk into the theater. The screen cuts to black and the voiceover/logo.
“all movies would be better if they were like FlickMe.”
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bigger iDeasinflUenCer sUMMit
Focused on enabling top-tier influencers to build an emotional connection with FlickMe, the summit will facilitate authentic relationships and build massive brand value.
Influencers will be given an opportunity to meet & greet with studio executives from some of FlickMe’s top partners and will get behind-the-scenes look at the companies, products, brands and entertainment partners that make up FlickMe.