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Fixed Ops Journal,...Chitty, chief technical liaison with the dealers in charge of parts and service support, to deal with the matter. And Chitty took it very seriously. …

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Page 1: Fixed Ops Journal,...Chitty, chief technical liaison with the dealers in charge of parts and service support, to deal with the matter. And Chitty took it very seriously. …
Page 2: Fixed Ops Journal,...Chitty, chief technical liaison with the dealers in charge of parts and service support, to deal with the matter. And Chitty took it very seriously. …

Fixed Ops Journal, August, 2019

Page 3: Fixed Ops Journal,...Chitty, chief technical liaison with the dealers in charge of parts and service support, to deal with the matter. And Chitty took it very seriously. …

ReservationReception

(w)Rite-upRepairRe-deliveryRe-contact

The 6 R’s of service

Page 4: Fixed Ops Journal,...Chitty, chief technical liaison with the dealers in charge of parts and service support, to deal with the matter. And Chitty took it very seriously. …
Page 5: Fixed Ops Journal,...Chitty, chief technical liaison with the dealers in charge of parts and service support, to deal with the matter. And Chitty took it very seriously. …
Page 6: Fixed Ops Journal,...Chitty, chief technical liaison with the dealers in charge of parts and service support, to deal with the matter. And Chitty took it very seriously. …
Page 7: Fixed Ops Journal,...Chitty, chief technical liaison with the dealers in charge of parts and service support, to deal with the matter. And Chitty took it very seriously. …
Page 8: Fixed Ops Journal,...Chitty, chief technical liaison with the dealers in charge of parts and service support, to deal with the matter. And Chitty took it very seriously. …
Page 9: Fixed Ops Journal,...Chitty, chief technical liaison with the dealers in charge of parts and service support, to deal with the matter. And Chitty took it very seriously. …
Page 10: Fixed Ops Journal,...Chitty, chief technical liaison with the dealers in charge of parts and service support, to deal with the matter. And Chitty took it very seriously. …