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Five Ways to Improve Any Sales Promotion in Less Than Five Minutes
All Good Copy.com Page 2 of 23
Five Ways to Improve Any
Sales Promotion in Less Than
Five Minutes
Welcome!
First, let me thank you for joining All Good
Copy. I'll be in touch about once a week to
share with you the best new copy techniques,
the best new copy insight and the best new
copy ideas.
I'm confident that you will be able to use what you learn each
week in All Good Copy to become a much better
copywriter... much sooner than you thought.
Today, though - in fact, right now! - we're going to cover five
different changes that you can make to any sales promotion
that you're working on (or that has been submitted to you by
a freelancer) to make it perform much, much better.
In other words, if you apply what you discover in the next
few pages, you will make more money.
Nothing you'll read here is difficult to understand. In fact, a
lot of it, as you'll discover, is merely common sense. And for
that reason, I'm sure you'll find each element I cover to be
easily adaptable to the promotion you are currently looking
to improve.
Above all else, though - in fact, even above the potential of
earning more money - I hope you enjoy reading what I've
Glenn Fisher
Five Ways to Improve Any Sales Promotion in Less Than Five Minutes
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written here.
To become a better copywriter is one thing. To enjoy the
process of becoming one is - in my humble opinion - much
more important.
Best wishes,
Glenn Fisher
AllGoodCopy.com
P.S. Don’t forget that I’ve created AllGoodCopy.com to help
you improve your copywriting, so be sure to take some time
to visit the website and comment on the various articles.
Plus, feel free to ask questions about copy you might have –
you can email me at [email protected] and I’ll always
do my best to advise you accordingly.
Five Ways to Improve Any Sales Promotion in Less Than Five Minutes
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Copy Tweak #1: Engaging Your
Reader from the Word Go!
OK. So, the first thing we need to do to your promotion is
sort out your first line.
We haven't the time here to sort out your headline. That's a
whole different kettle of fish and there is so much I could
write on that particular element of a sales promotion that it
would take another report altogether. (In fact, we'll look to
dealing with that report another time!)
For now then, let's tighten your lead.
Assume you've grabbed your reader's attention with a
unique, useful, urgent and ultra-specific headline and now
the battle has commenced to keep them interested.
And if that is indeed the case, the battle really does begin
with your first line...
In fact, the challenge every first line faces is convincing the
reader to read the second line.
And that's it.
So long as your first line achieves that goal. It has done its
job.
To be able to do that, the first line needs to do three things...
• It needs to be swift so that it is easy for the reader to
read on.
• It needs to physically lead the reader to the second line.
Five Ways to Improve Any Sales Promotion in Less Than Five Minutes
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• And it needs to intrigue the reader to such an extent
that they MUST read on.
To do that is not difficult. At least, it is not as difficult as
some people would have you believe.
The first two requirements can be solved technically. The
third, however, must be solved psychologically.
By technically, I mean a tweak that can be applied without
any real thought. It is merely an aesthetic change.
By psychologically, I mean a tweak that requires some
thought. To consider on some level, the reader's emotional
response to what you write.
So, to meet that first requirement - it needs to be swift so
that it is easy for the reader to read on - you must make sure
the first line of your promotion is short.
It really is as simple as that. Your first line should, ideally, be
no more than ten to fifteen words.
For example:
It's only a matter of time before you'll be using this
yourself...
On the page, this appears visually clean. It's so easy to read
the reader may as well read the next sentence. Therefore,
your first line has achieved its primary goal: to lead the
reader to the second sentence.
Meeting the second requirement - it needs to physically lead
the reader to the second line - is also easily achieved. In
fact, we have already seen it done in that previous example.
Five Ways to Improve Any Sales Promotion in Less Than Five Minutes
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You see, to lead the reader physically to the next sentence
just needs you to end the first sentence with an ellipsis, or
three dots if you don't like posh names for things.
Those three dots might seem arbitrary, but they lead the
reader’s eye - often without the reader even realising.
As you can see, both of these techniques are technical. They
require no more action than clipping your words and typing
three full stops (or periods depending on which side of the
pond you're on!).
The third element, however - it needs to intrigue the reader
to such an extent that they MUST read on - requires a little
more thought. But not that much. You just need to intrigue
the reader enough to want to read the next line.
Now, because you've clipped the sentence to be around ten to
fifteen words your first sentence simply won't be able to
contain enough information to paint a whole picture and
therefore by default you'll have created some small sense
of intrigue.
But to make it impossible for the reader to NOT read your
second line... you should try to consciously add a second
level of intrigue.
Take another look at the example I gave earlier...
It's only a matter of time before you'll be using this
yourself...
By referring to "this", the sentence is referring to something
that the reader is not yet aware of. Already the sense of
intrigue is being developed.
Five Ways to Improve Any Sales Promotion in Less Than Five Minutes
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But why would the reader care about an unknown "this"?
Here, then, you can see the development of the remainder of
the sentence...
It suggests that "it is only a matter of time before..." the
reader will be using the unknown "this" themselves. Why?
What is about this "this" that will mean the reader must use
it?
And bingo! There you have a second level of intrigue.
By this point - with the clipped sentence, the physical
suggestion of the ellipsis and the unavoidable sense of
intrigue - the reader can not help but read the next line.
Your job is done. And your promotion is improved.
Five Ways to Improve Any Sales Promotion in Less Than Five Minutes
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Copy Tweak #2: Overcome the
most immediate objection
Whatever your promotion is selling - regardless of which
niche you might be working in - the most immediate
objection that readers of ANY long copy promotion will raise
is exactly the same...
"Why the hell should I give you my money?"
That's it.
Really.
More advanced copy theory will tell you to think up all sorts
of potential objections and come up with innovative ways to
overcome them in your promotion...
And don't get me wrong...
That is all well and good. Further down the line that
advanced thought will come in handy. But the fact of the
matter is, so few copywriters deal with the most immediate
objection adequately.
The irony is, if you deal with that it in the right way, all of
those other objections will start to fall away without you
even having to worry about them.
Now, most people think that the sales promotion is in itself
the tool for overcoming that most immediate objection of
'why the hell should I give you my money?'
It's not.
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Even if you have lined up a series of powerful promises and
EVEN if you've poured on the proof with testimonials, bank
statements and track records... you have not actually tackled
that most immediate objection.
You might think you have - most copywriters do - but you
haven't.
What you've ACTUALLY done is say what the product or
service could do for the customer (the promises) and prove
the product or service is worth your money (the proof).
Fair enough, I know what you thinking: surely, the promise
and the proof is the reason why the product is worth the
reader's money.
But proving the product or service is worth paying for is a
different thing to overcoming the reader's most immediate
objection of why they should give you their money.
We've all seen the Loreal adverts where some pretty woman
says ambiguously: "Because you're worth it" as a supposed
justification for purchasing the product they're touting. But
worth is not enough to overcome why. Those adverts, my
friend, are nonsense.
To tackle the objection you need to directly address the
reader on a personal and psychological level. You need to
forget about the product or service you're selling altogether
and tackle the objection itself.
You see, the objection doesn't really have anything to do with
the product or service - the objection is really about the
reader giving you money and nothing more.
Five Ways to Improve Any Sales Promotion in Less Than Five Minutes
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The important thing to do is show that you understand the
reader's concern, that you understand that they are unsure
about parting with their money.
It's not possible to do this in one line.
No matter how well you litter your promotion with attempts
at doing this, to effectively overcome the reader's most
immediate objection, you must include an entirely new
section in your promotion; half a page at least.
And what should that section include?
Well, as I say, you should forget about the product or service.
What you must do in this extra section is provide what I call
a 'Sympathetic Acknowledgement'.
What I mean by that is that you should explain to the reader
that you understand their position...
You understand why they might have some hesitation when
it comes to paying for the product or service. But you also
understand - and this is key - that deep down, by reading
your promotion to this point, they want to be convinced.
An example of how you could handle this - and perhaps the
most often used version - is to explain that you (as the author
of the product or service) were once in the same shoes as the
reader. Like them you read lots of different long copy
promotions that promised various things but never
delivered. You can explain how you knew what it was like to
be hesitant in sending off your money, but then you can start
to turn the argument around and by suggesting that you
know how they feel, you can link the section to your
Five Ways to Improve Any Sales Promotion in Less Than Five Minutes
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guarantee and explain to the reader that you've specifically
created your guarantee to tackle that exact feeling.
This is just one of the simplest approaches. You could add
much more detail to your personal story and enhance your
sympathetic acknowledgement by doing so.
If you're writing a promotion for your own product or
service, be as open and honest as possible at this point.
And if you're writing the promotion for someone else,
interview them more specifically to get further details about
them and their own experiences with receiving long copy
promotions that will enable you to make your sympathetic
acknowledgement section more genuine.
If you do it right and make the reader feel like you're on their
side, you'll find that most immediate objection is much more
easily overcome and your promotion will work much, much
better.
Five Ways to Improve Any Sales Promotion in Less Than Five Minutes
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Copy Tweak #3: Making your offer
match your price
You get handed a product or service to write copy for...
Or you've created a product or service that you're going to
write the copy for yourself...
When creating the product or service a price has been
decided on.
This is a mistake.
Yet this is exactly how the production and marketing of a
product is handled.
You must change this. Otherwise - unless the product or
service has by chance been priced correctly - when you come
to the offer section of your promotion, it will - if not fail
completely - be seriously hampered.
Most people assume that if you handle every other section of
a promotion correctly, the offer will naturally follow and not
require anything more than lips service.
As I say, this is a mistake.
The offer you make in your promotion is equally - of not
more - important than any other section. Not only does it
need to be a good offer, it must work in unison with the
promises and guarantee you are making throughout the rest
of your promotion.
In fact, it goes further than that. To ensure your promotion
works to the highest level it can, your offer must meet a
Five Ways to Improve Any Sales Promotion in Less Than Five Minutes
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number of criteria.
Sounds like more hard work - especially if you need to
convince the creator of the product or service to change their
price in accordance with your promotion. But believe me, it's
worth it. In the long-run, your client - or your own back
pocket - will thank you for it.
So, what exactly do I mean when I say that your offer and
guarantee should work in unison with the promises you
make throughout your promotion?
Well, to allow me to show you how this works in the simplest
way, let's take two extreme examples.
Example 1 - Changing the Guarantee
The promise you make in your promotion - as informed by
the product or service you're selling - is that the reader will
make an extra £12,000 in the next year thanks to your share
advice.
The share advice will cost the reader £300 for the year and
they have 30 days to receive the advice to see if they like it
before they have to commit. If, after receiving some of the
advice, they don't like it, inside those 30 days, they can get a
refund.
Sounds good, maybe? Sounds like a pretty normal offer.
But in actual fact, it's pretty weak. Or at least, it's a basic and
un-innovative offer that will see the business that makes it
consistently underperform.
So, how do you make a better offer that is in unison with
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your copy?
Well, in this case, you don't even have to chance the price.
You're copy should show why it's worth investing £300 now
to make £12,000 in the next year. But to really optimize your
promotion, why not offer the reader an entire year to try it
out?
They still pay the £300 up front, but you can work into your
copy that if the service doesn't return them £12,000 in the
next year they can get a full refund.
This will make the offer infinitely stronger and substantially
increase the effectiveness of your promotion.
Example 2 - Changing the Price
Let's say you're selling a system that shows people how to
pick out trades on the FTSE.
The price of the system is £400.
If they check the market twice each day, you expect they'll be
able to spot 4 trades a week.
Each trade has the potential to make, say, £50. So, in theory,
even with a few losses, it's reasonable to expect someone to
make £300 a month following the system.
And indeed, it's that potential £300 a month that is the main
promise in your promotion.
You're offering people a 30 day guarantee during which they
can get a full refund and all in all it's sounding like a pretty
good offer.
Five Ways to Improve Any Sales Promotion in Less Than Five Minutes
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Hang on, though. It's not bad, but it's not great either. It can
be improved. And by slightly altering the price, you could
increase the overall sales of the promotion and product
significantly. In fact, I'm talking about increasing the money
you make by 50%, despite the fact that the system will be
cheaper.
You see, your offer will be so much stronger if you price the
system at £300.
It's all down to psychology. The reader will now see that in
that 30 day guarantee period they could make the cost of the
system. The price and the offer are now working in unison.
Despite it the system being £100 cheaper, you will sell
considerably more and therefore, in the long run, generate
much greater revenues.
Both of these examples show how a very small change to the
guarantee period or the price can make a huge improvement
to the offer your making. And when an offer works in unison
with the price and guarantee you're job as a copywriter
becomes a lot easier.
Though it might seem strange as a copywriter to try to
influence the price or guarantee of a particular product or
service, believe me, you should as it the outcome will be
much more beneficial for everyone involved - the product or
service creator, you the copywriter and the reader.
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Copy Tweak #4: The right way to
use an author image
A sales promotion landed on my desk recently…
Nothing new there; being a professional copywriter,
hundreds land on my desk every week. But this one caught
my eye.
Unfortunately, it was for the wrong reason.
You see, it wasn’t the headline that caught my attention.
In fact, when I got round to reading it, I didn’t think much to
it. A few too many clichés in my opinion; it lacked a truly
unique idea.
What actually caught my attention was the image of the
author himself (or rather,
the image of the man
behind the system – the
promotion itself is
undoubtedly written by a
professional copywriter).
I took a picture and you can
see the author image on the
right there.
What’s wrong with that you
might wonder?
He’s not an ugly man. He’s
presenting himself quite
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smartly. And he’s apparently on a promenade or boat,
therefore making the implicit suggestion that he’s a wealthy
man and if you buy whatever he’s selling, you could be
wealthy too.
Fair enough, right?
And yes, as far as author images go it’s not a bad one; if
maybe a little cliché.
However, there is one major flaw with the presentation of
this author image. It’s something that might seem pedantic,
picky or even pointless. But believe me, it makes a difference
– and that difference, no matter how trivial it seems, could
be the difference between making a sale and not.
And besides, it’s something so easily fixable that it’s loopy for
you not to do it.
The problem is that you have no idea who on earth this
man is. In fact, I keep saying it’s an image of the author but
it might just as well be the author’s uncle, their best friend or
their lover.
Who knows?!
As any reader would after seeing this picture, you scan the
front page of the promotion to see if you can identify who
this man is. You can’t.
And therein lays the problem. Before you’ve even started to
read the promotion properly, you’re already distracted trying
to find out who this bloody guy is.
Worse still, how can you trust him if you don’t know who he
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is? Why does he not say who he is? Is he hiding his identity?
Is he embarrassed? Is he a criminal?
Of course, in the reader’s mind this all happens
subconsciously; the reader’s very brain is designed to
immediately filter the information it IS given so that it can
start to fill in the blanks, the information it’s NOT given.
As a copywriter, you need to help the reader’s brain fill in the
blanks as quickly and as easily as possible so that it can
digest the actual information you want it to digest about the
product or service you’re selling.
So, even though omitting the name of the author below the
author’s image might seem trivial, it actually causes a lot
more distraction than you might think.
Naturally, to solve the problem is simple: in any sales
promotion, whenever you feature an image of the author,
directly beneath it you should print the author’s name.
That way, you help the reader’s brain along in its calculations
and you guide it on to the actual details of the promotion
much quicker.
I think David Ogilvy once mentioned something along these
same lines in regard to the pictures he often used in his
adverts: beneath every picture there should always be a
description of what the picture is.
He suggested that when people see a picture, their eye is
naturally drawn to the bottom of the picture in the hope of
finding an explanation of what the picture is of.
What Ogilvy did not go on to say is why the absence of an
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explanation is a problem. But here I have, and I’ll say it again
for good measure…
When you feature an image of the author in a sales
promotion but do not state that it is the author or what his or
her name is, it leaves the reader’s subconscious with an
unanswered question.
Unanswered questions are bad.
Why?
Because in a sales promotion, unanswered questions soon
evolve into objections.
And of course, the more objections you allow the reader to
generate, the less chance you have of making the sale.
So, don’t make this mistake in your sales promotions: ensure
that whenever you feature the image of the author, you
clearly state below the image his or her name.
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Copy Tweak #5: How to make sure
you don’t misuse your PS
It’s no secret…
In a long copy sales promotion, the PS at the end of your
letter can be an incredibly effective tool.
But if you take the PS for granted and over-use it, you could
actually do more damage than good.
It’s essential then that you understand the purpose of a PS,
understand what makes it work and ensure that you don’t
misuse it…
Remember, in most cases, the PS is the last opportunity you
have to converse with your potential customer. It’s the last
chance you have of convincing them to buy your product or
service. That’s why, at this final point, you need to make sure
you nail it.
Now, that considered, as I’m sure you can work out yourself,
the purpose of a PS is to tell the reader of one last benefit of
your product or service.
Ideally it should be one final, as yet unrevealed benefit that
clinches the deal. Using a PS like this can be particularly
effective – and certainly more effective than summarising
what you’ve already discussed in the main body.
This naturally leads us to understanding why the PS works.
After covering the bulk of the sales argument in your
promotion, the majority of your work should be done. The
prospect should be ready to buy.
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By adding a breathless PS, it looks like you’ve been so
involved in explaining all the benefits in the main body of the
promotion that you almost forgot to tell them about this one
final benefit.
They were pretty much sold before, but with this new
information coming to light – the deal is done.
A great example of an effective PS might be to offer extra
value in excess of what you’re already offering in the
promotion.
You can see a good example of this here, where – after
concluding a sales argument for a low-price betting service –
the PS offers a free bet that is actually greater than the cost of
the service…
This is what you should be aiming to achieve in your PS…
make your offer irresistible and close the deal by directing
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your converted customer to the order form or ‘buy now’
button.
What you shouldn’t do at this point is undermine your PS by
making it a parody of itself.
You can see an example of what NOT to do with your PS
here…
Can you see how this repeating PS almost becomes a joke?
For a start it just covers ground that should already have
been effectively dealt with in the promotion. There’s nothing
new, no final clincher.
But to make matters worse it lists multiple PSs!
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To me – and to the majority of potential customers – rather
than convincing me of the product or service’s value, it
makes me imagine a ridiculous door to door salesman having
the door closed in his face and desperately trying to plead as
to why you shouldn’t ignore what he’s saying.
Ultimately you should be confident enough in your sales
promotion to not need a PS…
That way, when you do use a PS (and correctly use it to
mention a new benefit) it will give your promotion a final
boost that makes it perform even better.
So, I encourage you to try this idea and I encourage you to
put into action the other four ideas I've share with you in this
report.
Do so and your sales promotions are almost guaranteed to
work better and in turn you'll become a better, more highly
paid copywriter.
Over and out,
Glenn Fisher
AllGoodCopy.com
P.S. If you haven't already done so, make sure you take
some time to head over to my website at
www.allgoodcopy.com where you'll find many, many more
ideas on how to improve your copywriting.
And hey, if you enjoyed reading this report and found what
I've been sharing with you useful, why not tell a copywriting
friend. It'll help me out and I'm sure your copywriting friend
will thank you for it.