Five tips to increase productivity, profits and retention

Think like others don’t. Look where others won’t.

Work like others can’t.

Would you like to: + Improveprofits+ Increase productivity+ Andretaingreatstaff?

How to get there1 Buildstaffcapabilityto

undertake new roles and responsibilities

2 Empowerstafftoimplementimproved skills and processes intheirjob

3 Support management and leadership through a culture of accountability

4 Drivestaffcommitmentandengagement

5 Improvestaffretentionthroughrecognition and reward.

swinburne.edu.au/professional

ASwinburneDiplomaorGraduateCertificateprogramwillhelpstafftocloseskillgapsandtakeonnewresponsibilities.It isaninvestmentinyourstaffwhichcanincreaseproductivity,motivationandimprovestaff retention.

Ourprogramsarespecificallydevelopedforbusinessandindustryandenableparticipantstoapplytheirlearningdirectlyintheworkplace.

Theyaredeliveredbyhighlyexperiencedindustryfacilitatorsthroughmonthly workshops and in an accelerated format that supports learning throughworkbasedprojectswhichcandirectlybenefityourorganisation.

What your staff will bring back to your organisation + Newtoolsandtechniquesthatimprovetheircapabilitiesandskillset

+ Processesorbestpracticestoincreaseproductivityandefficiency

+ Increasedabilitytoovercomespecificorganisationalchallenges

+ Potential reduction in consultancy fees as skills are developed within the teamratherthanemployinganexternalparty.

CRICOSProviderCode(SwinburneUniversityofTechnology):00111D TrainingOrganisationIdentifier(TOID):3059

Here is what some of our participants had to say about our programs

Diploma of Human Resources Management“IhaveworkedinHRforanumberofyearsandfoundtheprogramperfectforafull timejob.Thepacewasidealasitallowedmetocompletethecoursein6 monthsandIwasabletobalancebothworkandstudyrequirements.The workshops were well structured and I particularly enjoyed having differentindustryfacilitatorswhoweresubjectmatterexperts.Iwouldrecommend this fast track program to anyone who would like to formalise anddeepentheirskillssetsandtaketheirnextcareersteps.”

Jodie, HR/IR Manager, John Holland Group

Dual Diploma in Business and Human Resources Management“IcompletedaDualDiplomainHumanResourcesManagementandBusiness. The program was a good challenge and helped me to learn new skillstocomplementmyexistingknowledge.Ialsoenjoyedthenetworkingoptionswithindustrypeers.”

Naomi, Human Resource Assistant, Glen Cameron Group

Dual Diploma in Business and Marketing“The fast track program is a great way to study when working full time. It enabledmetoconsolidatemyskillsthroughpeerinteractionandachievetwoqualifications. Ourassignmentswererelevanttowhathappensinourworkplace and the integrated marketing plan I developed as part of such anassignmenttaskisnowbeingusedbymyemployer.Thefacilitatorswerebrilliant.”

Miranda, Communications Officer, City of Greater Dandenong

Diploma of Human Resources Management“IfoundthefasttrackDiplomainHumanResourcesManagementausefulprogramtogathernewknowledgeformycurrentroleasHRManager.I enjoyed the depth of the course and particularly the topics around innovation and emotional intelligence. The content and one day workshop formatwereexcellent.”

Gavan, HR Manager, Five Senses Coffee

Case study 1FollowingonfromtheSwinburne’sCertificateIVinFrontLineManagement,Swinburneinconjunction with one of the Big Four Banks developed a customised DiplomaofManagementprogramwhich addresses the operational KPI’s and participant’s personal growth requirements.

Participants undergo training through various delivery modes andusingembeddedassessmenttools,deliverdirectbusinessimprovements via projects. In turn, these projects deliver directfinancialbenefitstotheorganisation’sbottomline.Personalgrowthareassuchasleadership,communications,problemsolvingand innovation are also addressed. A formal graduation is held where participants outline their projects and accept their testamur from senior management. The program has been highly successful and hasdeliveredincreasedbusinessprofits,higherlevelsofproductivityandincreasedstaffretentionfortheorganisation.

Case study 2Swinburnethroughaconsultancyprocess with a major national health care provider developed and delivered a customised DiplomaofProjectManagementprogram. Through this consultancy process,Swinburnewasableto gain a full understanding of the project management needs of the health care provider and designed program content and delivery modes to address the operational needs as well as develop greater interpersonal skills withinmembersoftheprojectteams. Assessment was facilitated through the implementation of the project management methodology directlytoidentifiedorganisationalprojects with demonstrated return on investment. This popular programwasalsoaccreditedbythe Australian Institute of Project Management.

Case studiesBusinesses that implement high performance work practices improvetheirprofitsby13%.Source:Armstrongetal.(2010)HumanResourceManagement,49(6)977-998.

FirmswithbetterHRpracticeshaveonaverage33%higherproductivity.Source:Jiangetal.(2012)AcademyofManagementJournal,55(6)1264-1294.

Workplaces that provide opportunities for employees to voice theiropinionsandbeinvolved indecisionmakinghaveonaverage33%loweremployeeturnover.Source:Jiangetal.(2012)AcademyofManagementJournal,55(6)1264-1294.

13%

33%

33%