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2 2013 ANNUAL REPORT FISHER HOUSE FOUNDATION, INC. 3
FISHER HOUSE FOUNDATION, INC. 2013 ANNUAL REPORT
OUR MISSION
Fisher House Foundation, Inc. is an international not-for-profit organization established to improve
the quality of life for members of the military, retirees, veterans and their families. The Foundation
builds comfort homes at military and VA medical centers and gifts them to the government.
It assists with the coordination of private support and encourages public support for the
network of comfort homes known as “Zachary and Elizabeth M. Fisher Houses.” It works to
educate and inform the military and veterans’ communities, their families and the general
public about Fisher Houses and provides necessary support to individual Fisher Houses as
needed. Other Quality of Life programs include scholarship programs, a grants program
for volunteer organizations with innovative plans for quality of life projects, the “Hero
Miles” and “Hotels for Heroes” programs and individual assistance to members of the
military and their families during a crisis.
The Hotels for Heroes program uses donated hotel points to provide hotel rooms to families of the wounded, injured and ill military service members who are undergoing treatment at authorized medical centers when a Fisher House room is not available. In 2013, we provided 2,631 free nights of stay at hotels, saving families nearly $380,000. We are grateful to our generous partners, including: ★ AmericInn ★ Marriott ★ Best Western ★ Starwood
★ Choice Hotels ★ Wyndham ★ La Quinta Inns
and Suites
The Hero Miles program uses donated airline frequent flyer miles to bring loved ones to the bedside of wounded, injured and ill service members. Our Hero Miles program issued 10,744 tickets in 2013, a savings to the families exceeding $16 million. Since its inception, Hero Miles has issued more than 50,000 tickets, valued at more than $73 million. We are grateful to our generous partners, including: ★ AirTran Airways ★ Frontier Airlines ★ Alaska Airlines ★ United Airlines
★ American Airlines ★ US Airways ★ Delta Air Lines
2013 STATISTICAL HIGHLIGHTS
2013 Highlights:
Families served: More than 22,000
Average length of stay: 10 days
Average for combat casualties: 45-60 days
Daily lodging capacity: 812 families
Hero Miles tickets issued: More than 10,000
Saved costs to families: More than $35 million in lodging and transportation
Since 1990:
Families served in Fisher Houses: More than 200,000
Number of lodging days offered: 5.2 million
Hero Miles tickets: More than 45,000
Saved costs to families: More than $235 million in lodging and transportation
2 2013 ANNUAL REPORT 2 2013 ANNUAL REPORT
LETTER FROM KENNETH FISHER
Dear Friends,
At least once a year, as my children were growing up, we would mark the door of the
refrigerator to measure their growth. Growth isn’t easy to visualize and while those pencil
marks don’t tell the whole story — they certainly provide a structure that allows us to monitor
our progress.
In a similar fashion, Fisher House Foundation can mark the progress our programs have made. In
2013, that meant four new Fisher Houses dedicated in San Antonio, TX; Murfreesboro, TN; Houston, TX;
and Birmingham, England. Fisher Houses also recorded their five millionth night of lodging for guest families, a
number we could never have imagined when the program began nearly 25 years ago. Our Hero Miles program
issued more than 10,000 tickets in 2013, and saved families an incredible $16 million. In total, Fisher House
has issued more than 50,000 tickets since 2004. And the 10th Fisher House Golf Classic raised over $800,000
for construction costs of the Fisher House at Fort Bragg, NC.
Yet just as pencil marks on a door do not tell the whole story, these milestones only begin to tell the story of our
work in 2013 and what it has meant to thousands of families.
The larger story includes new friends, from our British charity partners and His Royal Highness, Prince Charles,
who stood with us when we opened the doors of the Birmingham Fisher House, to Kangaroo Express, a
convenience store chain with more than 1,600 outlets in the southeastern United States that donated more
than a half million dollars. We also had the opportunity to step forward to support grief-stricken military families
during October’s government shutdown when the Department of Defense could not pay the death benefits
earned by service members through their ultimate sacrifice. Though the crisis ended quickly, we knew the right
thing to do was to distribute gifts given by a grateful Nation totaling $750,000 to these deserving families.
Milestones are important, and I am proud of the progress Fisher House has made since my late Uncle Zachary
started the program in 1990. The Fisher House program is supported by thousands of individuals — from the
dedicated donors in the Combined Federal Campaign — to the motivated Team Fisher House competitors at
races across the world — to corporations that make honoring our military the heart of their social responsibility.
Fisher House Foundation continues to grow, and just as with my own children — I couldn’t be prouder to add
another pencil mark to the door.
With heartfelt gratitude,
Kenneth Fisher Chairman and CEO Fisher House Foundation, Inc.
FISHER HOUSE FOUNDATION, INC. 3
4 2013 ANNUAL REPORT
The core of Fisher House Foundation’s mission is its homes for military and veterans’ families. In 2013 we added Fisher Houses at the following locations:
• South Texas Veterans Health Care System, San Antonio, Texas
• Queen Elizabeth Hospital Birmingham, United Kingdom
• Michael E. Debakey VA Medical Center, Houston, Texas (second house)
• Tennessee Valley Healthcare System, Murfreesboro
Site preparation for homes began at:
• Malcom Randall VA Hospital, Gainesville, Florida
• Travis Air Force Base, California (second house)
• Our Fisher Houses passed a milestone in 2013, when we marked the five millionth lodging night for military and veterans’ families.
• Partnering with charities in the United Kingdom, Fisher House Foundation opened a home in Birmingham, England on June 21, 2013. The two-story property is a short walk from the Queen Elizabeth Hospital Birmingham and provides a place where the families of British wounded, injured and ill service members can stay, free of charge, while their loved ones receive treatment.
• Fisher House Foundation became a national charity partner of Kangaroo Express, a chain of over 1,600 convenience stores across the southeastern United States. Through their Salute Our Troops campaign, Kangaroo Express has raised more than $8.4 million for veterans’ and military charities since 2011. This year, Fisher House received more than $528,000 from this great partner to build a new Fisher House at Fort Bragg, NC.
• The fundraising vision of the late Fisher House Foundation Trustee, Steve Michael, celebrated a milestone with the 10th Fisher House Golf Classic. This annual event, held at the Lansdowne Resort in Leesburg, VA raised over $800,000 for construction of the Fisher House at Fort Bragg. It also surpassed the $5 million mark in total donations since the inaugural event founded by Steve in 2004.
• As a result of the shutdown of the Federal government in October, death benefits were not immediately paid to the families of service members who passed away while on active duty. Chairman Ken Fisher reached out to the Secretary of Defense who accepted his offer for Fisher House Foundation to make those payments to the families until Congress restored funding. Though Congress eventually passed supplemental legislation, Fisher House Foundation made gifts of $25,000 to each family of the 30 service members.
• In its 12th year, the Scholarships for Military Children Program awarded more than 670 scholarships of $1,500 each to sons and daughters of active, retired or reserve military members, for a total of $1 million. The Heroes’ Legacy Program also provided scholarship grants to children of service members killed or permanently disabled since 9/11. Originally funded by President and Mrs. Obama, this program assisted 65 students with a total of $325,000 in scholarship grants. Additionally, in 2013, $100,000 in scholarships was distributed to military spouses.
• Team Fisher House, the online, grassroots fundraising program of Fisher House Foundation, organizes running teams for various race events nationwide, as well as independent online fundraisers and 3rd party fundraisers hosting events in their communities. Teams at the five major military races brought in $780,000 in 2013, part of the $2.67 million raised since its inception in 2006. All these Champions for Military Families use customizable online platforms, filled with fundraising tips, tools and best practices, to raise funds and awareness for Fisher House. Team Fisher House, filled with team spirit in their bright yellow race jerseys, is a vibrant presence at the annual Marine Corps Marathon and Army Ten Miler.
• For the ninth consecutive year, Fisher House Foundation was nationally recognized as a premier non-profit with a four-star Charity Navigator rating, as well as a continued A+ from the American Institute of Philanthropy. These are the highest watchdog ratings a charity can receive.
• For the third year, Fisher House Foundation supported the Warrior Games, a week-long competition where more than 200 wounded, injured and ill service members and veterans compete in Paralympic sports at the US Olympic Training Center and Air Force Academy. We partnered with other non-profits to create a support program bringing families and friends to cheer at the Games, including providing Hero Miles flights.
HIGHLIGHTS AND ACCOMPLISHMENTS
FISHER HOUSE FOUNDATION, INC. 5
Support and Revenue 2013
Contributions $41,300,181
Special Events (net of expenses) 1,936,492
Donated Goods, Services and Media Time 20,430,769
Interest and Dividend Income 73,299
Realized Loss on Sale of Donated Securities (3,305)
Total Support and Revenue $63,737,436
Expenses
Program Services $45,806,138
Management and General 1,532,022
Fundraising 2,752,412
Total Expenses $50,090,572
Change in Net Assets 13,646,864
Net Assets
Beginning of 2013
End of 2013
$45,942,028
$59,588,892
FISHER HOUSE FOUNDATION, INC. FINANCIAL STATEMENT EXCERPTS Revenue and Expenses January 1, 2013 – December 31, 2013
Source: Fisher House Foundation, Inc. Audited Financial Statements. Complete copies of certified public accountant’s report are available on our website.
BOARD OF TRUSTEES
Staff Sergeant Dale Beatty, USANG (Ret.) Gerry ByrneGeneral Michael P.C. Carns, USAF (Ret.)Jim CarrierCecily CarsonPatricia CourterDavid Dinkins, Jr. Lieutenant General John Dubia, USA (Ret.)Martin EdelmanTammy FisherBarbara Gentry
FOUNDERS
Zachary Fisher (1910–1999)
Elizabeth M. Fisher (1913–2004)
OFFICERS
Chairman and CEO .......................................Kenneth FisherExecutive Vice Chairman ..............................Winston FisherVice Chairman .............................................Arnold FisherVice Chairman .............................................Audrey FisherVice Chairman .............................................Nancy EdelmanVice President and Secretary ........................John W. LoweCFO and Treasurer .......................................David D. Fox
TRUSTEES
FOUNDATION STAFF
President ........................................................................David A. CokerChief of Staff ..................................................................Mary B. ConsidineVice President, Communications ......................................Kerri ChildressVice President, Community Relations and Programs ..........Derek DonovanVice President, Operations ..............................................Brian GawneVice President, Consultant ..............................................James WeiskopfSenior Director of Development .......................................Denise DolanDirector, Team Fisher House ............................................Cathy CabreyDirector, Donations .........................................................Andrew KaytonDirector, Hero Programs ..................................................Leticia “Tish” StropesChief Accountant ............................................................Coreen BurnettController .......................................................................Colleen LuparelloDigital Media Coordinator ................................................Lisa DiGangiCommunications and PR Coordinator ...............................Ashley EstillHero Miles Program Administrator ....................................Gillian GonzalezHotels for Heroes Program Administrator ..........................Marcela AppelhanzOperations Officer ...........................................................Bruce PhillipsBusiness Partnership Officer ...........................................Stacy ThomasSpecial Programs Officer .................................................Vicki ReepingProgram Assistant, Team Fisher House ............................Stacy TonerDonations Assistant ........................................................Kyle NeffGrants Coordinator .........................................................Megan WynnReceptionist ...................................................................Makenzie Schulz
6 2013 ANNUAL REPORT
Suzie SchwartzLieutenant General Martin Steele, USMC (Ret.)General Gordon Sullivan, USA (Ret.)Denzel WashingtonPauletta WashingtonGail Berry WestBill WhiteMontel Williams
Elaine Howard“Ranger” Mark Jones Lieutenant General Charles Mahan, USA (Ret.)Command Sergeant Major Marvin Hill, USA (Ret.)David McIntyreErin MoseleyGeneral Richard Myers, USAF (Ret.)Mary Jo MyersA. Jack Nickert Lynne PaceWilliam Pope
ZACHARY AND ELIZABETH M. FISHER HOUSES
FISHER HOUSE FOUNDATION, INC. 7
ALASKA Joint Base Elmendorf-Richardson Hospital Anchorage
CALIFORNIA
David Grant USAF Medical Center I & II Travis Air Force Base
Naval Medical Center I & II San Diego
VA Greater Los Angeles Healthcare System
VA Palo Alto Health Care System
COLORADOVA Eastern Colorado Health Care System Denver
DELAWAREFisher House for Families of the Fallen Dover Air Force Base
DISTRICT OF COLUMBIAWashington DC VA Medical Center
FLORIDABay Pines VA Healthcare System Eglin Air Force Hospital Eglin Air Force Base
James A. Haley Veterans’ Hospital Tampa
Malcom Randall VA Hospital Gainesville
Miami VA Healthcare System
West Palm Beach VA Medical Center
GEORGIACharlie Norwood VA Medical Center Augusta
Dwight D. Eisenhower Army Hospital Fort Gordon
HAWAIITripler Army Medical Center I & II Honolulu
ILLINOISEdward Hines, Jr. VA Hospital Chicago
KENTUCKYBlanchfield Army Community Hospital Fort Campbell
MARYLAND Malcolm Grow Clinics & Surgery Center Andrews Air Force Base
Walter Reed National Military Medical Center I, II, Ill, IV, V Bethesda
Walter Reed – Forest Glen Annex Silver Spring
MASSACHUSETTSVA Boston Healthcare System West Roxbury
MINNESOTAMinneapolis VA Health Care System I & II
MISSISSIPPIKeesler Medical Center Biloxi
MISSOURIVA St. Louis Health Care System
NEW YORKStratton VA Medical Center Albany
NORTH CAROLINACamp Lejeune Naval Hospital
Womack Army Medical Center Fort Bragg
OHIOCincinnati VA Medical Center
Wright-Patterson Medical Center I & II Wright-Patterson Air Force Base
PENNSYLVANIA VA Pittsburgh Healthcare System
TENNESSEETennessee Valley Healthcare System Murfreesboro
TEXASBrooke Army Medical Center I, II, Ill, IV, V, San Antonio Military Medical Center Fort Sam Houston
Carl R. Darnall Army Medical Center Fort Hood
Michael E. DeBakey VA Medical Center, I & II Houston
VA North Texas Health Care System Dallas
South Texas Veterans Health Care System San Antonio
Wilford Hall Ambulatory Surgical Center I, II, Ill San Antonio Military Medical Center Lackland Air Force Base
William Beaumont Army Medical Center El Paso
UTAHSalt Lake City VA Health Care System
VIRGINIAFort Belvoir Community Hospital
Hunter Holmes McGuire VA Medical Center Richmond
Naval Medical Center Portsmouth
WASHINGTONMadigan Army Medical Center Joint Base Lewis-McChord
VA Puget Sound Healthcare System Seattle
GERMANYLandstuhl Regional Medical Center I & II
UNITED KINGDOMQueen Elizabeth Hospital Birmingham
FUTURE FISHER HOUSESThere are currently 64 Fisher Houses in operation throughout the US and overseas in Germany and the United Kingdom. In addition to these 64 houses, the following projects are currently in design or under construction:
Southern Arizona VA Health Care System Tucson, AZ
Naval Hospital Camp Pendleton Camp Pendleton, CA
VA Long Beach Healthcare System Long Beach, CA
James A. Haley Veterans’ Hospital Tampa, FL (second house)
Womack Army Medical Center Ft. Bragg, NC
VA Southern Nevada Healthcare System N. Las Vegas, NV
Portland VA Medical Center Portland, OR
Ralph H. Johnson VA Medical Center Charleston, SC
Madigan Healthcare System Joint Base Lewis-McChord, WA (second house)
Clement J. Zablocki VA Medical Center Milwaukee, WI
2 2013 ANNUAL REPORT FISHER HOUSE FOUNDATION, INC. 3
www.fisherhouse.org
Operations Office111 Rockville Pike, Suite 420 Rockville, Maryland 20850
T (301) 294-8560 • F (301) 294-8562 E-mail: [email protected]
Corporate Office 299 Park Avenue
New York, New York 10171 T (212) 940-6875 • F (212) 940-6270
FISHER HOUSE FOUNDATION, INC.