Upload
bansi-shah
View
215
Download
0
Embed Size (px)
Citation preview
8/7/2019 FIS GLOBAL - Jan.2011
1/10
FIS GLOBALOur clients serve you, because we serve them
World leaders in technology and financial services
provider.
Serving more than 14000 clients in over 100
countries of the world with more than 30,000 domain
experts.
8/7/2019 FIS GLOBAL - Jan.2011
2/10
Why & What about FIS Global ?
Until late 1960s, Most of the Banks around the world
managed their operations by spending huge sum of Money
on infrastructure, manpower and other resources.
As a result, banks and other financial institutions could not
allocate funds towards better customer experience and
innovation in products & services.
Thats when we started our business as technology and
financial services OUTSOURCING.
8/7/2019 FIS GLOBAL - Jan.2011
3/10
How it all happened ?
1968 - Started as Systematics.
1990 ALLTEL information services acquired
Systematics and became Americas andEurope's largest mortgage processing solutionprovider.
2003 California based insurance giant FidelityNational Financial took over ALLTEL andrenamed it FIS Fidelity Information services.
8/7/2019 FIS GLOBAL - Jan.2011
4/10
Loyalty programs
Stored-value cards and processing
Check authorization and warranty services
Payment card transaction services
Check-cashing services
Electronic bill payment services
Check and credit card verification
Debit processing, settlement and fulfillment
Automated Clearing House (ACH) processing
Electronic check processing and conversion
Electronic funds transfer (EFT)
ATM services
Card issuance services
Fraud and risk management services
Debit, check and credit card fraud detection services
Services we offer
8/7/2019 FIS GLOBAL - Jan.2011
5/10
How We earn?
We have adopted a transaction based billing
system for our clients.
Rather than charging them on full timeemployee basis, We bill them for each
transaction/service we process.
This Helps clients save on operational costs
during lean business period.
8/7/2019 FIS GLOBAL - Jan.2011
6/10
SWOT
Strengths
Our services help Save more than 60% of
our clients operational costs by
outsourcing.
Global presence
Weaknesses
Rising costs of operating day to day
business activities like rents, rates, taxes,
salaries, etc.
Employee attrition.
Opportunities
To explore business opportunities in
countries like Philippines, Brazil and other
such countries with large working class
population.
Threats
Rising agitation against Outsourcing.
Decline in availability of Low cost
Manpower.
8/7/2019 FIS GLOBAL - Jan.2011
7/10
Location/Layout
Indian Business locations
Head Office
New Delhi
Processing centers-
Overall 32 processing centers present in Mumbai and
Gurgaon, New Delhi.
8/7/2019 FIS GLOBAL - Jan.2011
8/10
Securing Customer/client information
comes first, Profit comes later Customer information like their Credit/Debit/Charge card numbers, PAN
numbers, SSN numbers and other such client/customer Non-
public/confidential information.
We handle highly confidential customer data on a daily basis due to thenature of our business.
Unlike Securing physical goods, We have to always secure intangible
customer information.
Loss/Misuse/damage of Customer/client information MEANS CLOSURE OF
BUSINESS FOR US.
8/7/2019 FIS GLOBAL - Jan.2011
9/10
8/7/2019 FIS GLOBAL - Jan.2011
10/10
Suggestions for improvements
I would suggest my company to adopt a full
time employee basis billing as our company
has to suffer huge losses during low inventory
from Clients.
Also I would suggest my company to hire
employees on yearly or project based contract
rather than full time employees.