FirstDoc6.0.pdf

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Answer Our Online Survey Questionby clicking here.

Look for the results on the FirstDoc OnlineCommunity Portal and well also post the resultsin the next newsletter.

This issues question is:

Are you using SharePoint to access controlled documents?

Here it is our

inaugural FirstDoc

newsletter. It took

over 10 years in the

making and 50+ of

the worlds leadingpharmaceutical

organizations as

customers to

generate this

newsletter

what took us so long? Well, better

late than never!

I am genuinely pleased to introduce

what we believe will be a very inform-

ative, interesting, and fun source of

information. The purpose of the

FirstDoc Connection Quarterly is quite

simply to keep our customers betterinformed through a useful communica-

tion channel. I encourage you to write

me with your opinions about whether

or not were hitting the mark. I look

forward to filling up the Letter from

the Publishers Corner section with

insightful statements concerning the

market and industry trends that affect

your business and about ways you help

shape our FirstDoc product strategy.

In this initial edition, I feel it is

most appropriate to thank you our

FirstDoc customers. It has been my

privilege to get to know many

of you over the years an incredibly

diverse and talented set of individua

working for innovative and world-

class organizations around the world

The Life Sciences content manage-ment industry is a critical business

and technology area in which we

focus much of our time and energy.

If youve been in the industry for a

few years, youll likely agree that

though content management is a

small and highly niche area, time has

shown it certainly has a significant

enterprise level impact.

A special thanks to you, our custome

and friends in the industry who are

making it happen each and every da

I hope you find this a useful source oinformation and that you will pass it

on to your colleagues.

Best Regards,

Jeff Klein

Head Global Product Marketing, Sale

and Development, CSC Life Sciences

THE PUBLISHERS CORNER

CONNECTION

CONTENTS

2 Get XperiencedSPX has arrived: FirstDoc with

a SharePoint User Xperience!

Partner News

Thomson Reuters/Liquent

3 Sneak PreviewSee whats coming in

December 2008

4 Top 10 ListA humorous look at why you

should upgrade your current

FirstDoc implementation

5 Product NewsFirstDoc 5.0, 6.0 and more

Tech Corner

The FirstDoctor Is In:

Jon Ominsky

Hot Tech Topics

User Tech Tips

6 FeatureUser Groups Meet in

San Antonio, Texas and

Rome, Italy

Announcements

Weve Updated the FirstDoc

Online Community

From Geek to Chic

Upcoming Events

Quarterly

2008 Computer Sciences Corporation.

EDITORIAL STAFF

Jeff Klein

Jon Ominsky

William Meier

Jennifer Wemstrom

Lynn Berkowitz

Jonathan Burd

Stacey Levas
http://www.surveymonkey.com/s.aspx?sm=4VfCt0Cw7OsnyZBGqSTW3g_3d_3dhttp://www.surveymonkey.com/s.aspx?sm=4VfCt0Cw7OsnyZBGqSTW3g_3d_3dhttp://www.surveymonkey.com/s.aspx?sm=4VfCt0Cw7OsnyZBGqSTW3g_3d_3dhttp://www.surveymonkey.com/s.aspx?sm=4VfCt0Cw7OsnyZBGqSTW3g_3d_3dhttp://www.surveymonkey.com/s.aspx?sm=4VfCt0Cw7OsnyZBGqSTW3g_3d_3dhttp://www.surveymonkey.com/s.aspx?sm=4VfCt0Cw7OsnyZBGqSTW3g_3d_3dhttp://www.surveymonkey.com/s.aspx?sm=4VfCt0Cw7OsnyZBGqSTW3g_3d_3dhttp://www.surveymonkey.com/s.aspx?sm=4VfCt0Cw7OsnyZBGqSTW3g_3d_3d


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FIRSTDOC CONNECTION QUARTERLY 2

Are you longing for a SharePoint user

interface but not quite ready to move

off your Documentum system? Do youhave a need to serve up personalized

content to internal and external users

in a way that WebTop simply cant

do? Then FirstDoc SPX (SharePoint

Xperience) is what youve been

looking for.

What is SPX?

Simply put, FirstDoc SPX provides

the ability to view, edit, and manage

content stored in FirstDoc through a

SharePoint user interface. Using indi-

vidual Web Parts which are the build-ing blocks of a SharePoint page,

FirstDoc features and functions can

be embedded in a SharePoint portal

for a more flexible deployment.

SPX is based on Wingspans DocWay

Web Parts, which provide the basic

Documentum to SharePoint connec-

tion. We chose DocWay because it is

the most flexible product on the mar-

ket and enables SharePoint to deliver

the FirstDoc business rules our users

have come to know and expect.

Functions such as Create/Import,

Checkout/CheckIn, and Initiate/Finish

Workflow are all available within the

Web. Users will require little to notraining, because all functions are

available through a right click context

sensitive menu.

Easier Control over ContentIncreases Productivity

Perhaps the most compelling feature

of SPX is the ability to personalize, or

filter the content that is made avail-

able within the Web part. Content can

be filtered by queries, starting folders,

or even a specific document. With

these filters on, users will only be ableto see and interact with the files that

are presented to them in a particular

Web part. For instance, have you ever

had the need to give someone access

to a folder structure, but prohibit their

ability to navigate folders above it in

the hierarchy? Now you can, because

SPX can confine access to a particular

folder structure without allowing users

to navigate above their starting point.

This is especially beneficial when

working with external partners on

Clinical Studies. You may want your

partners to see the TMF folder struc-

ture for that study, but not see any

other studies in your docbase.

Lastly, each SPX Web Part can be

configured to point to more than on

docbase. This is extremely helpful fo

users who need to access files in mu

tiple repositories. For example, their

Inbox can contain all of their tasks

from all of their docbases, and save

them the trouble of having to go to

each separate Inbox. And searching

a plus too, if a user has permissions

more than one docbase, they can ru

cross docbases searches from within

the search Web part.

Not just for FirstDoc Only

Employing standard DocWay func-

tionality, SPX will also work with you

non FirstDoc Documentum docbase

This can be a great strategy to bridg

ing the gap between your disparate

repositories and providing a true

enterprise content management

experience for all of your end users.

Contact us for an SPXdemo today!

[email protected]

Get Xperienced

FIRSTDOC IS NOW AVAILABLE USING SHAREPOINT

Our partners are a vital means to our

ability to fulfill the changing needs of

our customers. FirstDoc partners are

market-leading services, technology,

and solution providers.

Newly establishedfunctionality helps reducecommon errors during thesubmission process.

Through the integration of Liquents

regulatory submission solution,

Liquent InSight Publisher, with

FirstDoc, organizations are able to

better manage the lifecycle of individ-

ual eCTD documents within the overall

eCTD application lifecycle. Our joint

strategy was to design a solution that

better enables consistent drug infor-

mation while helping our clients

remain compliant with multiple and

global regulatory agency standards.

The InSight-FirstDoc DMS Connector

leverages existing FirstDoc product

information which enables users to:

Create Liquent InSight application

information through FirstDoc

Place and categorize published out-put simultaneous publish work-

flow and archival information

Simple and powerfulintegration

Integration of the platforms allows

companies to utilize Liquent InSights

Create Submission Wizard to retrieve

Product Dictionary Information from

FirstDoc. The wizard provides the

functionality to create new product

families in Liquent InSight using CSC

FirstDoc information.

The FirstDoc Regulatory Product

Dictionary manages relationships wi

a number of categories including:

Market

Application Type

Regulatory Authority

Application Number

PARTNER NEWS

FirstDoc Contact Info

FirstDoc Information Request

[email protected]

Product Support US

[email protected]

Product Support EU

[email protected]

Sales Support

[email protected]


3/6


About FirstDoc 6.0

Based on your feedback for functional

enhancements, we have a great oppor-

tunity to introduce new and exciting

features in FirstDoc 6.0. CSCs devel-

opers have been busy on the release

that will continue to expand upon SPX,

bringing more functionality directly to

SharePoint. FirstDoc 6.0 will introduce

the ability to personalize SPX Web

parts making them more relevant to

your individual business needs and

improving the user experience. Read

on to learn about a selection of

whats coming.

Virtual DocumentManagement (VDM) We heard you!

FirstDoc 6.0 includes many significa

enhancements to the VDM capabiliti

in FirstDoc closing the gap on the

standard Documentum VDM process

Big News on theCollaboration Front

Ever since we started working with

users on document management sys-

tems one area more than all the oth-

ers has generated discussion during

workshops what tools are available

for collaborative authoring and

review? As you know, the most widely

deployed solution is the use of PDF

based annotation tools. Many of our

users find these difficult to manage

and work with, particularly when

many comments are attached or co-

authoring is required. Give us track

changes they proclaim well in 5.0

we went some of the way with the

Track Changes Edit workflow, but of

course, that needed people to workon the document one after another,

not true collaborative working.

Well now we are excited to announce

that with FirstDoc 6.0 the capability

for concurrent track change-based

authoring will be available. The

Collaborative Review Xperience or

CRX add-on will allow multiple

authors to make tracked changes to

a document and share these changes

using a SharePoint collaboration work-

space. This functionality, originally

deployed in FirstPoint, will be inte-

grated into the Documentum

Workflow enabling the automated

setup of the workspace and notifica-

tion of members and the management

of concurrent changes to the docu-

ment. Upon completion the updated

document will be brought back into

the Docbase when the workflow tas

is concluded. See the diagram belowfor details of the process flow.

This major development is a massive

step forward for the authoring com-

munity. Suddenly collaborative autho

ing in a controlled environment

becomes a reality. Users will be able

to work on their documents without

having to take them out of the syste

and into the uncontrolled world of th

file-share and email.

Your users will love it, the complianc

and risk managers will love it. And

for users of SPX the experience will

a seamless extension. Contact us on

how you can bring authoring into th

21st century.

Sneak Preview

COMING IN DECEMBER 2008 THE PERFECTHOLIDAY GIFTS: FIRSTDOC 6.0 AND MORE!


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ing. Your feedback from the VDM

Focus Group helped us define priori-

ties for functionality that will create

real business value. The team is

implementing 21 functional enhance-

ments in adding and replacing child

documents, VDM clipboard process-ing, implicit processing of child

documents, VDM editing and the

user interface.

FirstDoc Marketing & Sales(FDMS) Back by populardemand!

FDMS is being updated and released

on the FirstDoc 6.0 platform. FDMS

is a pre-packaged and easily config-

urable content management solution

for managing the creation, review,approval and dissemination of all pro-

motional and sales training materials.

It provides industry-proven document

types, best practices configurations

and business rules to automate the

entire life cycle of promotional materi-

als and ensure that collateral is man-

aged in accordance with regulatory

guidelines. Important things to note:

FDMS is for the entire marketing

and sales organization designed to

improve internal efficiencies, reduce

time to market and facilitate bettercustomer relationship management

(CRM).

FDMS manages the creation, review

and approval of content and facili-

tates subsequent dissemination

through any distribution channel,

including the Web.

Key Areas and Features of FDMS

Promotional or Collateral Material

Management: For management

of documents like advertisements,

brochures, promotional items,

contracts, rates, policies andcompetitive information.

Corporate and Product Web Site

Content Management: For manage-

ment of content presented on

corporate or product-specific

Web sites.

Campaign Management: For use

by product managers to manage

campaigns from beginning to end,

including budgets, resources,

timelines and collaboration of

the creation, review and approval

of the content

More out of your SharePointXperience in 6.0

FirstDoc 6.0 will offer new and excit-

ing SPX features that will enhance

your usability and deployment options

such as:

Quick Links Provides the ability

to create configurable links to

common functions which can

be located anywhere in your

SharePoint portal. For example,

links can be established to import

a specific document eliminating

the need to select document

type/subtype/unit.

Personalization Parameter

values about the current user or

source of a transaction can bepassed to the Query and Inbox

Web parts providing the ability to

return only documents and tasks

associated with the parameter.

As an example, display all my

Inbox tasks for the product associ

ated with a clinical portal.

Configurable Menus Menus areconfigurable to provide users only

the menu options relevant to their

role for the selected document.

Reporting and Views Audit trail

and relationships can be viewed in

a report format from SharePoint.

Relationship Enhancements

FirstDoc 6.0 will contain multiple

enhancements that improve and

expand relationship functionality. Th

full relationship toolset will dramaticly improve your ability to manage

Change Requests in FDQM.


Top 10 Reasons to Upgrade YourCurrent FirstDoc Implementation

10. Two Words: Documentum 6!

9. Lose the network latency withBranch Office Caching.

8. Press 1 for customer service now theres local timezone support.

7. CRX erases years of stresslines with simultaneousworkflow reviews in Word.

6. Did someone say VirtualDocument enhancements?

5. User Group Lists that can scale,scale, scale!

4. Dude, Wheres my Source Doc? PDF isnow a source document.

3. Three words: Liquent Publishing Connector.

2. FREE gas for life! Only kidding

AND the Number 1 reason to upgrade your currentFirstDoc implementation:

Skyrocket your approval rating with SPX FirstDoc witha SharePoint User Xperience.

Need more reasons? Call us today to schedule a demo!


5/6


TECH CORNER

The FirstDoctor Is In:Jon Ominsky

Many of you have

contacted me over

the last several

months with vari-

ous technical

questions. And be

sure, your feedback

makes FirstDoc a

better product.

Id like to take

the opportuni-

ty to discuss the dominant issue in my

first contribution to the Tech Corner.

As of FirstDoc 4.3, field level valida-

tion for property screens is config-urable and can be accomplished via

the Property Validation Configuration

objects. These can support validations

such as enforcing a pattern for text

entry, e.g., a social security number

###-##-####. They also support

enforcing the dates fall before, after

or between specified dates.

In addition, as of FirstDoc 4.3, you

can automatically assign a propertys

value based on other property values.

For example, you can automatically

set the name and title of CRF Pagesto the CRF Page ID and the CRF Page

Name. This is useful when scanning

in case report forms.

Be sure to keep in touch with us so

we can address these and any other

tech issues that are on your mind in

upcoming FirstDoc Connection

Quarterly editions.

Hot Tech Topics

FirstDoc Scanning Integration

Did you know?FirstDoc has a fully integrated scan-

ning solution employing the power

InputAccel to rapidly import paper

content into a FirstDoc repository.

This multi-tiered solution provides

tools that streamline the process of

assigning metadata, reviewing content

and automatically launching post pro-

cessing activities achieving tremen-

dous operational efficiencies over

manual methods.

Following are the major components

of the scanning integration suite:

Batch Creation Assign common

property values to all documents in

a batch

Index Assign property values to

individual documents from within

InputAccel

Derived Properties Automatically

assign property values (such as

object name or title) based on literal

data and other properties

Post Import Processing

Automatically launch a workflow

with a configurable set of selected

users, initiate a status change

and/or send a notification to users

informing them the new document

was imported

With this tool set, a user can assign

common properties for a batch of

similar documents and have the

system automatically assign unique

properties and send the documents

on review/approval workflows

without ever logging into Webtop!

User Tech Tips

Did you know you can use subscrip-

tions to have quick access to a cabi-

net, folder, or file?

Instead of navigating through the

repository to find the item, you can

access it quickly through

Subscriptions.

You can also

have FirstDoc

send a notifi-

cation to your

Inbox when-

ever a sub-

scribed item

is checked in.

You can turn notifications on and off

on an item by item basis.

And FirstDoc enables you to register

interest on a particular document at

different points in its lifecycle. As the

document enters a registered status,

you will receive an e-mail notification.

To register interest in a document,

you must have at least Browse

permission on that document.

Notifications are delivered using the

language of the recipient if the sys-

tem is configured to use multiple

locales with different languages.

Notifications may include links to

the associated documents. When

you click the link, the PDF renditio

opens, if available. If there is no PD

rendition, the document opens in i

native format.

Using Restricted Edit on dictionary-

based properties.

Restricted Edit can be particularly

useful as a means for responding to

real-world changes that affect value

in the standard and product-related

dictionaries. However, a number of t

dictionaries are cached by the system

and may not show newer values

immediately. To solve this problem in

the long term, caching can be dis-

abled using the Document Definition

SDLs. On an operational level, an

administrator can use Tools->Flush

Cache to force the system to revisit

the dictionary.

PRODUCT NEWS

May 5th, 2008 marked therelease of FirstDoc 5.0. Thismajor release demonstratesour commitment to providea solution suite with criticalfunctional enhancements

meeting your evolvingbusiness needs and stayingcurrent with integrated soft-ware products. Along witha multitude of practicalenhancements, our newmajor features include:

SharePoint UserXperience (SPX)Feature Expansion

Branch Office Caching

Support

Time Zone Support

PDF Authoring

Virtual DocumentImprovements

Publishing ConnectorToolkit Services

Documentum 6 SP1platform


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TELL US WHATS ON YOUR MIND

We value your feedback! Its why FirstDoc is the industry leading ECM

Solution on the Documentum platform. Email us at [email protected]

and let us know whats on your mind from product features to what

youd like to see in the next issue of FirstDoc Connection.

FirstDoc Users Group meetings are

enjoyable and rewarding for FirstDoc

users at all levels and from all func-

tional areas. As always, this years pro-

gram consisted of user presentations

as well as product strategy and

release updates from CSC only

we held the meetings in festive San

Antonio, Texas and beautiful

Rome, Italy. The user groups

included the results of the

ever-popular Focus Group

sessions in which users have

an opportunity to share their

comments and suggestions

directly with the development

group from CSC.

Over 70 attendees from more

than 30 companies attended

the two user group meetings.

Customer presentations are

always a highlight as our cus-

tomers share their strategies,

successes, and challenges with

each other and broaden their view

of what other companies are doing in

the industry to solve similar business

challenges. This year was no excep-

tion. Hot topics included SharePoint,

migrations, Best Practices, perform-

ance, and Documentum 6 as well as

FirstDoc functionality.

In the US, there was

demand to move to a

broader, longer, and more

rich user group with Business

and Technology break outs.

We will be introducing this

new an improved user group

style in 2009.

See the Events section at

right for 2009 User Groupdates and locations. And be

sure to check the FirstDoc

online community for

updates.

Feature Article

USER GROUPS MEET IN SAN ANTONIO, TEXASAND ROME, ITALY

UPCOMING EVENTSMid Atlantic EMC Content

Management & Archiving Users

Group (EMC CMA)

Sep. 29, 2008

Philadelphia Marriott West

Conshohocken, PA

www.fcg.com/emccma

FirstDoc Virtual User Group

Meeting

Oct. 28, 2008, 10:00 a.m. EST

Registration info coming soon.

Momentum Prague

Nov. 10 13, 2008

Prague Congress Centre, Booth 25

Presentation: Meeting the chal-

lenge of streamlining the collabora

tive review process / Jonathan

Burd, CSC Life Sciences

SharePoint TRENDS in

Life Sciences

Nov. 10, 2008

The Westin Princeton at

Forrestal Village

201 Village BoulevardPrinceton, NJ

www.csc.com/trends2008

SAVE THE DATES!

2009 US User Group Meeting

Mar. 31 Apr. 1, New Orleans, LA

2009 EU User Group Meeting

Apr. 28 29, Athens, Greece

For more information about

upcoming events please contact

Toni Alderfer at +1. 610.989.7273

or [email protected]

We're in the process of asking our

user community to help us update the

portal content. The initial result is a

cleaner and easier to navigate portal

with up to the minute info on

FirstDoc.

Our goal is to provide a great way

to communicate with your peers

and share best practices. For more

about the online community email

[email protected].

Announcements

WEVE UPDATED THEFIRSTDOC ONLINECOMMUNITY FROMGEEK TO CHIC

Documents

FirstDoc6.0.pdf