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First time login to the new PPD Cloud Platform

With the new PPD Cloud Platform, you will be able to access several

PPD applications using the same username and password.

• If you already have an Azure Active Directory account, go to the

section I:

I. How to access PPD applications with your corporate account (Azure

Active Directory account).

• If you have an active Microsoft account with the same email address that

you received this invitation at, go to section II:

II. How to access PPD applications through your Microsoft Account.

• If you don’t have an Azure Active Directory account nor a Microsoft

account, go to section III:

III. How to set up a Microsoft Account.

• Possible error messages during initial account setup

IV. Possible Error Messages and resolutions

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I. How to access PPD applications with your

corporate account (Azure Active Directory

account).

1. Click on the Get Started button in the email Invitation which you have received from

PPD:

2. Enter your email – the one you received the invitation at:

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3. You will be then taken to your organization’s home page:

4. After you enter the credentials you use for your company’s Active Directory sign-in, you

will see a catalogue of apps to which you have access to.

Note: Make sure to select “PPD” from the top right corner in order to view your PPD

Applications.

Note: The screenshot below is an example view and it might not reflect exactly what

you see in your profile. After you click on an application’s icon, you will be redirected

to it:

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Some of the major PPD applications that will be using this set-up are ePIP, PPD

SponsorView, Preclarus Dashboards, PPD Veeva eTMF (Veeva Vault).

You will be able to see a list of the applications you have access to – and access them

with one click - through http://myapps.ppdi.com/

Alternatively, you can also access the systems through their own login URLs -

if unsure about an application’s login URL, please check your inbox for the email

notifying you of this change.

If you need access to a PPD application but you don’t see it in your view, please

contact your PPD study team so they can request it on your behalf.

In case of any questions or issues with your access, please contact the PPD Clinical

Systems Support at http://support.ppdi.com

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II. How to access PPD applications through your Microsoft

Account.

1. Click on the Get Started button in the email Invitation which you have received from

PPD:

2. Enter your Microsoft password and click on Sign in

3. Review and Accept the “Permissions”:

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4. You will then see a catalogue of the apps to which you have access to. Make sure to

select “PPD” from the top right corner in order to view your PPD Applications.

Note: Тhe screenshot below is an example view and it might not reflect exactly what

you see in your profile. After you click on an application’s icon, you will be redirected

to it:

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Some of the major PPD applications that will be using this set-up are ePIP, PPD

SponsorView, Preclarus Dashboards, PPD Veeva eTMF (Veeva Vault).

You will be able to see a list of the applications you have access to – and access them

with one click - through http://myapps.ppdi.com/

Alternatively, you can also access the systems through their own login URLs -

if unsure about an application’s login URL, please check your inbox for the email

notifying you of this change.

If you need access to a PPD application but you don’t see it in your view, please

contact your PPD study team so they can request it on your behalf.

In case of any questions or issues with your access, please contact the PPD Clinical

Systems Support at http://support.ppdi.com

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III. You have neither an Azure Active Directory

account nor a Microsoft account

1. Click on the Get Started button in the email Invitation which you have received from

PPD:

2. Proceed to creating your account by clicking on Next:

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3. Create a password for your account:

4. Enter Country/Region and Birthdate:

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5. Verify your email, by entering the PIN you will receive in your mailbox

– make sure to check your SPAM/JUNK folder as well:

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6. Enter the Captcha to complete the account creation process:

7. Review and Accept the Permissions:

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8. You will see a catalogue of apps to which you have access to. Make

sure to select “PPD” from the top right corner in order to view your

PPD Applications.

Note: Тhe screenshot below is an example view and it might not reflect exactly what

you see in your profile. After you click on an application’s icon, you will be redirected

to it:

Some of the major PPD applications that will be using this set-up are ePIP, PPD

SponsorView, Preclarus Dashboards, PPD Veeva eTMF (Veeva Vault).

You will be able to see a list of the applications you have access to – and access them

with one click - through http://myapps.ppdi.com/

Alternatively, you can also access the systems through their own login URLs -

if unsure about an application’s login URL, please check your inbox for the email

notifying you of this change.

If you need access to a PPD application but you don’t see it in your view, please

contact your PPD study team so they can request it on your behalf.

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In case of any questions or issues with your access, please contact the PPD Clinical

Systems Support at http://support.ppdi.com

IV. Possible error messages during initial account setup

If you encounter any of the bellow error messages when activation

your account, please follow the outlined resolution steps. If you

encounter other issues or error messages – please contact PPD

Clinical Systems Support at http://support.ppdi.com

I. F5 – Your session could not be established

If you encounter this error message, please try opening the link in a different web

browser (Chrome, Firefox). If the issue persists, please open the Menu in Chrome, select

More Tools and Clear browsing data:

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Under Time range select All time and then – Clear Data:

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II. You have reached this page in error. Redirecting…

If you activate your account, reach the following page and click on ePIP Partner

Access but then get redirected to the PPD homepage:

The reason for this error message is that your account was created, but you have not

been granted study access in ePIP yet.

If you have just received the email for the account activation, please allow at least 1-2

hours to pass, so the ePIP study access can be granted.

If it has been more than 2 hours after the receipt of the account activation email, and

you are still getting redirected to the PPD homepage when trying to access

https://epip.ppdi.com, please contact PPD Clinical System Support at

http://support.ppdi.com