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FIRST FIRST FIRST FIRST CANADIAN CANADIAN CANADIAN CANADIAN CENTRE CENTRE CENTRE CENTRE Tenant Manual Tenant Manual Tenant Manual Tenant Manual Updated: June, 2011

FIRST FIRST CANADIAN CANADIAN CENTRECENTRE Tenant Manual Oil Sands/Tenant... · 2013-03-11 · Tenant Manual New and existing Tenant Contacts receive a manual that outlines all building

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Page 1: FIRST FIRST CANADIAN CANADIAN CENTRECENTRE Tenant Manual Oil Sands/Tenant... · 2013-03-11 · Tenant Manual New and existing Tenant Contacts receive a manual that outlines all building

FIRST FIRST FIRST FIRST

CANADIAN CANADIAN CANADIAN CANADIAN

CENTRECENTRECENTRECENTRE

Tenant ManualTenant ManualTenant ManualTenant Manual Updated: June, 2011

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TABLE OF CONTENTS

Introduction Section 1 Welcome to First Canadian Centre Page 1 Management Office Page 1 Location Page 2

GWL Realty Advisors “OneServe” Section 2 Our Promise of Performance Page 3 New Tenant Orientation Page 3 Tenant Manual Page 4 Welcome Kit Page 4 Annual Tenant Survey Page 4

Moving In/Out Section 3 Picking Up Keys/Access cards Page 5 Heating, Ventilation and Air Conditioning (HVAC) Page 5

Signage Move In/Move Out Checklist Moving Regulations

Page 5 Page 6 Page 6

Administration Section 4 Access Cards/Photo Identification Page 9 Building/Tenant Suite Access Page 9 Deliveries Page 9 Elevators Page 9 Emergency Tenant Contacts Page 10 Financial Requirements Page 10 Forms Page 10 Insurance Page 11 Lost & Found Page 11 Mail Pick-up/Delivery Page 11 Public Telephones Page 11 Smoke-Free Environment Page 11

Building Services Section 5 Maintenance Contact System – Service Requests Page 12 HVAC Page 12 Lighting Control System Page 13 Housekeeping Services Page 13 Schedule of Closures Page 14 Recycling Program Page 15 Hazardous Materials Page 15 Occupational Health and Safety Page 15 Parking Facilities Page 16 Bicycle Parking Page 16 Pedestrian Pathway Page 16 Telecommunications Providers Page 16 Utility Service Access Page 17 Window Cleaning Page 17 Tenant Alterations Page 17 Meeting Room Page 17

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Life Safety & Security Section 6 Life Safety Features Page 18 Fire and Evacuation Safety Page 18 Medical Emergencies Page 19 Power Failure Page 19 Threats Against the Building Page 19 Security Desk Page 20 After-Hours Access Page 21 Master Key System Page 21 Video Camera System Page 21 Property Removal Page 21 Theft Page 22 Security Recommendations Page 22

Rules & Regulations Section 7 Contractor Access – Procedures for All Tenants Page 24 Office Tenants – General Rules & Regulations Page 25 Construction Procedures Page 30 General Contractor Regulations Page 33 Design Criteria Page 34 Base Building Guidelines: Architectural Page 42 Base Building Guidelines: Electrical Page 43 Base Building Guidelines: Structural Page 47 Mechanical Specifications: Ventilation & Air-Conditioning Page 50 Mechanical Specifications: Plumbing, Drainage & Fire Protection Page 55 Consultants and Contractors Page 58

Forms Section 8 Form 1: Access Cards and Key Request Form Page 62 Form 2: After-Hours HVAC Request Form Page 63 Form 3: After-Hours Lighting Request Form Page 64 Form 4: Bicycle Locker Request Form Page 65 Form 5: Bomb Threat Preliminary Report Page 66 Form 6: OneServe – New Tenant Request Form Page 67 Form 7: OneServe – New User Request Form Page 68 Form 8: Contractor Access Form Page 69 Form 9: Directory / Floor Signage Request Form Page 70 Form 10: Fire Warden Contact List Form Page 71 Form 11: Meeting Room Booking Request Form Page 72 Form 12: Move In Checklist Page 73 Form 13: Move Out Checklist Page 74 Form 14: Persons Requiring Assistance Form Page 75 Form 15: Property Removal Form Page 76 Form 16: Tenant and Emergency Contact List Form Page 77 Form 17: Work Authorization Page 78 Form 18: Work Permit Application Page 79

The information contained in this manual has been provided for the convenience of the Tenant, but no warranty or representation is made as to its accuracy. This manual is furnished subject to corrections of errors, omissions, and changes in building procedures or withdrawal at the sole discretion of the Landlord without notice. Information is for guidance only and does not constitute the whole or any part of a contract, nor does it operate to modify lease terms.

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Section 1 INTRODUCTION Welcome to First Canadian Centre GWL Realty Advisors Inc. (GWLRA) extends a warm welcome to your company and employees. Thank you for selecting First Canadian Centre as your business address. For those Tenants who have been with us for some time now, we hope this building and our services are meeting your expectations. Our objective is to offer you the most pleasing and efficient business setting possible. This manual is a small part of that process. It introduces you to the building, how it operates, the services available, and all the information you need for a smooth running office environment. We welcome your comments, ideas and questions. Please contact us in the Management Office anytime. Management Office First Canadian Centre is managed and leased by GWL Realty Advisors Inc. on behalf of the Landlord. Address: 3220 First Canadian Centre 350 – 7th Avenue SW Calgary, Alberta T2P 3N9 Hours: Monday to Friday 8:00 a.m. – 4:30 p.m. Telephone: 403-571-7425 Fax: 403-571-7429 Email: [email protected] Web Site: www.firstcanadiancentre.com

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Property Management Team: Senior Property Manager Irwin Rajesky 403-571-7422

Operations Supervisor Jeff Tyler 403-770-2226 � Senior Operator Justin Sheffield 403-571-7428 � Building Operator Kyle Ploeger 403-571-7428 � Building Operator Darren Evans 403-571-7428 � Building Operator Tony Nagy 403-571-7428

Property Administrator Lily Huynh 403-571-7425 Security Site Supervisor (Days) Andrea Lazar 403-265-0300 Senior Security Officer (Evenings) Mohamed Rahman 403-265-0300

Location Directions

• First Canadian Centre is located in the heart of Calgary’s downtown and is accessible from Deerfoot Trail (Hwy #2) by westbound Memorial Drive exiting to 4th Avenue SW using the fly-over and turning left on 3rd Street SW to 7th Avenue.

Parking • Visitors to First Canadian Centre can park in a number of public lots in the immediate area

as well as metered parking on the streets and avenues. First Canadian Centre does not provide any visitor parking on-site.

Transit • First Canadian Centre can also be reached by LTR (Light Rail Transit) travelling on either

train line along the 7th Avenue transit corridor Emergencies: Call 911 immediately, and then contact Security at 403-265-0300

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Section 2 GWL Realty Advisors “OneServe” At GWL Realty Advisors, we are constantly seeking new opportunities that deliver value to our stakeholders. “OneServe” is our personalized service offering for tenants. “OneServe” signals our commitment to providing you with an exceptional experience that is founded on open communications and responsive, professional, friendly service. Our team strives to provide the highest level of tenant services by being proactive, personal and open to your questions and concerns. We believe that better communication with our tenants will enable us to deliver service faster and resolve issues more effectively. At GWL Realty Advisors, we’re here to serve the needs of our tenants through open and honest communications. As part of our OneServe commitment, every time you make a service request, you will have the opportunity to let us know how we’re doing. After completion of a service request, you will receive an email notification with a link that allows you to provide feedback and rate our performance. Your feedback will help us make enhancements and deliver better tenant service, so we welcome your comments. How to reach us: Telephone: 403-777-0646 Website: www.firstcanadiancentre.com Tenant Manual

New and existing Tenant Contacts receive a manual that outlines all building policies, procedures, services and other pertinent information. At a minimum, this manual is updated annually.

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Section 3 MOVING IN/OUT This section provides information on moving items in and out of the building, at any time before, during, or after your tenancy. While moving is a chore, we can help make the transition smoother and more efficient for you, your moving company, and your neighbours. Over the years, we have developed the following guidelines to help you. Picking Up Keys and Access cards

In order for you to move in, after all terms and conditions of your Lease Agreement have been met, we will provide you with access cards to access the building after-hours at a cost of $20.00 (+GST) per card. Extra access card keys are available by contacting the Management Office. During an emergency, management personnel, or authorities having jurisdiction, may need unrestricted access to all areas of the premises. Accordingly, it is mandatory that all Tenants consult with the Management Office before adding or changing locking devices. After-Hours Heating, Ventilation and Air Conditioning (HVAC)

If you are moving in or out after-hours, you may require the HVAC on during this time. Please contact the Management Office to make these arrangements by submitting an After-Hours HVAC Request Form located in Section 8. Extra charges for extended HVAC are $40.00 per hour for ventilation alone and $100.00 per hour for ventilation and chillers (prices may change without notice). Signage

New Tenants are provided with a standard listing on the building’s electronic directory board located at the Main Security Desk in the Lobby. Suite entrance and directional signage on multi-tenant floors must be consistent with existing signage – signage for single tenant floors are subject to management approval which will not be unreasonably withheld. . All Tenant signage is at the Tenant’s expense. Please note that temporary signs are not permitted without the approval of the Management Office. Absolutely no temporary signage is to be taped to building corridor walls, suite entrance doors, building entrances, or lobby walls.

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Move In/Move Out Checklist

We understand the amount of planning and coordination an office move takes. To assist you, we have included a Move-In Checklist and a Move-Out Checklist in Section 8 to ensure you have covered all the necessary details. Moving Regulations

First Canadian Centre has developed a set of moving regulations to ensure minimal inconvenience for you and your neighbours, and to prevent damage to the building. Most professional moving companies operate under rules like this, including the need for insurance. The following list must be reviewed with your movers in advance, preferably before awarding the moving contract: 1. All MOVES will be made through the loading dock accessible from 2nd Street SW.

(Loading Dock Door height is 12’6” or 3.810 m.). Deliveries will NOT be permitted through the Main Floor doors.

2. Before and after a move, representatives from Building Management and the moving

company will inspect all walls, door facings, elevator cabs, and other areas along the route to be used during the move, for existing and subsequent damage. After any move, the Tenant is fully responsible for repair of damages and defects not previously noted during the inspection.

3. The Management Office will repair any damage to the building or fixtures caused by the

move and all costs charged to the Tenant’s account. 4. Only the service elevator can be used for the moving of furniture, equipment, and supplies,

unless prior approval to use additional elevators has been granted in writing by the Management Office.

All contractors and their staff require identification, provided by FCC Security, to be worn while working in the building.

5. All costs associated with extra staff coverage required by the Management Office for Tenant

moves will be applied to the Tenant’s account, complete with any applicable Landlord administration fees.

Here is a summary of typical supervision costs associated with moves, coordinated through the Management Office:

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a. Fire Alarm Penalty: These *rates are imposed by the Fire Department for false alarms: first offence is $300; second offence is $500 and $1,000 for the third offence and removal of contractor from property.

b. Building Access Card: Cards issued to contractors are subject to a

replacement fee of $25.00 each for lost or broken cards. c. Cleaning: Quotations are available upon request for cleaning premises after

construction and moving in or out.

* All rates are subject to change without notice. 6. All Tenant contractors, including movers, must provide the following to the Management

Office prior to any activity/work starting on site:

• Workers Compensation: At their own expense, all contractors must carry Workers’ Compensation Insurance covering all employees on site, in accordance with the statutory requirements of the Province of Alberta. Certificates showing compliance with the above must be presented to the Management Office before any work starts.

• All contractors require a Work Authorization Permit, located in Section 8, authorized by the Management Office before any work starts.

• Insurance: At their own expense, all contractors are required to keep in force at all times while working on site at First Canadian Centre, general liability, property damage and personal injury insurance in a combined single limit of $5,000.000.00 (five million dollars), typical of the Tenant insurance requirements under the lease. The policy will identify, as additional insured, GWL Realty Advisors Inc., the Great-West Life Assurance Company, London Life Insurance Company, TPP Investments 1 Inc., and PSS Investments 1 Inc.

Contractor general liability policy will provide the following minimum requirements:

i. Blanket contractual coverage. ii. Non-owed automobile coverage. iii. Cross-liability clause and severalty of interest clause. Contractor’s insurance

will include a provision for 30 days written notice by registered mail of cancellation to Building Management, attention Property Manager.

7. Employees of the moving company are not permitted access to any part of the building

other than the predetermined moving route. 8. As a security measure, all employees of the mover are to be in uniform at all times.

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9. The service elevator has the following dimensions and capacity:

Service Elevator Door

Service Elevator Cab

Width 1.12 m / 3.68’ 1.36 m / 4.45’

Depth - 2.68 m / 8.80’

Height 2.43 m / 7.96’ 3.28 m / 10.75’

Max Capacity - 2,041 Kg / 4,490 lb or 28 Persons

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Section 4 ADMINISTRATION Access Cards/Photo Identification

For security access cards, please complete the Access Cards and Key Request Form located in Section 8 and submit it to Management Office. There is a service charge of $20.00 (+GST) per card for new, lost or broken cards. Building/Tenant Suite Access

Access to First Canadian Centre is from 6:00 a.m. to 6:00 p.m., Monday through Friday, excluding weekends and statutory holidays. After-hours access requires employees to use their access cards. Tenants must have a key to enter their premises. It is our policy that building staff will not grant access to any individual without first gaining permission from the Tenant’s emergency contact on file in the Management Office. Deliveries

Regular Loading Dock hours are between 7:00 a.m. and 6:00 p.m., Monday through Friday, excluding statutory holidays. Parking is only permitted in the Loading Dock area for deliveries to First Canadian Centre, is available on a first come, first served basis 24 hours per day with notice – a limit of 20 minutes s imposed on all vehicles during peak hours. Elevators

First Canadian Centre has 15 passenger elevators and 1 service elevator. 2 Sky Shuttle Elevators servicing floors 36 through 41 2 Bank Shuttle Elevators servicing floors B2 through 8 5 Low-Rise Elevators servicing floors M and 3 through 18 6 High-Rise Elevators servicing floors 19 through 36 1 Service Elevator servicing B2 though floor 37 Each elevator is equipped with an emergency telephone connected to the Security Desk located in the main lobby. In case of an emergency or malfunction, please press the red “Emergency” button located in each elevator cab.

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Emergency Tenant Contacts

All Tenants must provide designated representatives to be contacted in the event of an after-hours emergency. Ideally, these emergency Tenant Contacts will be officers or administrators of your company with the authority to make decisions in emergency situations. Before moving into your premises, we will solicit the names of emergency Tenant Contacts along with business and after-hours telephone numbers. When an emergency Tenant Contact leaves the company, please designate a replacement promptly. Notify the Management Office of this or any other changes as they occur using the Tenant and Emergency Contact List Form located in Section 8. Financial Requirements

Rent is due and payable to GWL Realty Advisors Inc. on the first day of each month, in accordance to with your lease agreement. Cheques can be mailed or dropped off to: GWL Realty Advisors Inc. 3220 First Canadian Centre 350 – 7th Avenue SW Calgary, AB T2P 3N9 An electronic funds transfer payment option is available and is a safe, secure, and convenient alternative to monthly cheque remittance. Forms for registration in our EFT program are available at the Management Office. Invoices will be issued monthly for any building services/maintenance requests not covered under the terms of your lease or ordered upon your request, such as additional access cards, extended HVAC and miscellaneous services. Payment is due on receipt of the invoice. Forms

We provide a variety of forms to assist you, the Management Office and Security in streamlining the request process and maintaining accurate records. Section 8 of this manual includes the following forms: • Access Cards and Key Request Form • After-Hours HVAC Request Form • After-Hours Lighting Request Form • Bicycle Locker Request Form • Bomb Threat Preliminary Report • OneServe – New Tenant Request Form • OneServe – New User Request Form

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• Contractor Access Form • Directory Listing/Floor Signage Request Form • Fire Warden Contact List Form • Meeting Room Booking Request Form • Move In Checklist • Move Out Checklist • Persons Requiring Assistance Form • Property Removal Form • Tenant and Emergency Contact List Form • Work Authorization Form • Work Permit Application Insurance

All Tenants at First Canadian Centre are required to take out and maintain comprehensive liability insurance in accordance with their lease. Such policies should also contain cross-liability and severability of interest clauses. GWL Realty Advisors Inc, the Great-West Life Assurance Company, London Life Insurance Company, TPP Investments 1 Inc., and PSS Investments 1 Inc. are to be named as additional insured and a copy of the Certificate of Insurance outlining the coverage specifications is to be forwarded to the Management Office at the inception of your lease and annually upon policy renewal. Lost and Found

For lost, misplaced or found items, please contact the Security Desk in the Main Lobby either in person or by phone at 403-265-0300. Mail Pick-Up/Delivery

Incoming Canada Post mail is delivered to the Tenant mailboxes located on the C-level. Please contact the Management Office to request or replace your mailbox key using the Access Cards and Key Request Form located in Section 8. Outgoing mail can be dropped into the mailbox located in the Main Floor freight elevator lobby. Public Telephones

Public telephones are located in the Main Lobby adjacent to the Security Desk

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Smoke-Free Environment

First Canadian Centre provides a safe and comfortable environment for all Tenants. There is a smoke-free policy throughout the building including all premises, common areas, lobbies, washrooms, stairwells, parking garage, loading dock and elevators, and within 10 meters of any building entrance. A smoking area has been provided on the NW corner of the building – we appreciate your assitance in keeping this area clean.

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Section 5 BUILDING SERVICES Maintenance Contact System – Service Requests One of our primary objectives is to provide Tenants with consistent, high-quality services and maintenance for a comfortable business environment. Our Maintenance Contact System ensures that you receive efficient and effective service. Here are the procedures for making service requests: • Each company designates someone to be the Tenant Contact. Companies occupying more

than one floor are asked to designate one person per floor. This system eliminates duplicate or conflicting requests and allows us to correct the problem efficiently.

• All service requests within your organization should be made through the “OneServe”

request system. “OneServe” allows each Tenant Contact to generate a work request. Because this information is put directly into the system, both the Tenant Contact and Building Management can track its status.

New Tenants and tenant contacts are set up on the “OneServe” upon request. Please contact the Management Office as the need arises. Access to “OneServe” is available through www.firstcanadiancentre.com and you must be set up with a user name and password to access the system.

For requests that are outside the standard building maintenance defined in your lease agreement, the Management Office requires the request in writing. Once a written request is received, the request will be assigned to the appropriate building staff for coordination and follow-up. HVAC

First Canadian Centre is committed to providing Tenants with a healthy work environment. Our HVAC systems are meticulously maintained and carefully operated to ensure consistent delivery of air quality and quantities in line with industry comfort standards. This building’s HVAC system consists of air handling units serving the floors. Each floor has Variable Air Volume (VAV) boxes throughout the floors that are individually controlled by thermostats for comfort levels.

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HVAC services are provided during regular business hours in accordance with the terms of your lease agreement. Air conditioning can be arranged outside regular business hours provided that the Management Office receives 48-hours advance written notice using the After-Hours HVAC Request Form located in Section 8. The fees for after-hours HVAC services are: $40.00 per hour per floor for ventilation only and $100.00 per hour per floor for ventilation and chiller Lighting Controls

The lighting at First Canadian Centre is operated by a computerized lighting control system for both Tenant convenience and cost efficiency. The computer may be programmed to turn the lights off within various offices and floors in the building at different times of the day or week. Switches within each office are provided so that employees can operate the lights at any time. To save energy, our lighting control system computer program automatically turns the majority of lights off in the building after regular business hours. However, since the cleaning staff require lighting and some Tenants work late, the lighting computer is scheduled to make a “sweep” of all floors on an hourly basis throughout the night to turn off any additional lights. If employees are working late and the lights are turned off by the computerized control system, the light switch located on your floor will turn them back on. If you require after-hours lighting, please contact the Management Office using the After-Hours Lighting Request Form located in Section 8. Housekeeping Services

Quality janitorial service is a key area of the business environment at First Canadian Centre. Standard housekeeping services for office Tenants are provided five days a week, excluding holidays. Services include: • Emptying all trash receptacles and replacing all liners as necessary • Removing all collected trash to a designated area • Dusting and spot cleaning all furniture, fixtures and accessories • Spot cleaning all horizontal and vertical surfaces • Spot cleaning the carpeted areas as necessary • Spot cleaning all partitioned doors • Spot cleaning all walls, light switches and doors • Dust/wet mopping all hard surface floors • Vacuuming all carpeted traffic lane areas Tenant requests outside of standard housekeeping services should be made in writing to the Management Office.

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Building Management staff makes frequent inspections of Tenant areas to monitor the quality of our janitorial service. We also meet regularly with the cleaning supervisors to assess performance and identify areas requiring improvement. Tenant Contacts are encouraged to notify the Property Manager immediately with any comments or concerns with cleaning. That way we can address these issues as soon as possible. If necessary, we will dispatch a Day Porter to correct any problem and will note all concerns in the Building Janitorial Log Book, which is reviewed daily by the Janitorial Supervisor and Building Management. This type of information helps us provide the cleanest building possible. If you wish to dispose of trash that does not fit into wastebaskets like small cartons, etc., please place them in your reception area at the end of the day and ensure that a building supplied “garbage sticker” is affixed. Do not place trash outside of your leased premises in common areas or elevator lobbies. Schedule of Closures

Listed below are the annual scheduled closures for First Canadian Centre. On these dates, the building will operate on after-hours security access. HVAC, lighting and other building services will operate on the after-hours schedule. Janitorial services for your premises will be deferred to the following Monday, or the next appropriate business day. Services required while the building is closed can be arranged at an additional charge by providing advance written notice to the Management Office Please note the following building closures for statutory holidays: • New Year’s Day • Family Day • Good Friday • Victoria Day • Canada Day • Civic Holiday • Labour Day • Thanksgiving • Remembrance Day • Christmas Day • Boxing Day

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Recycling Program

First Canadian Centre’s recycling program consists of separating paper from general waste, and then the paper is compacted. Each desk is provided with a cardboard box for recycling of paper products. You can also request a larger cardboard box to be located by printers, photocopiers and fax machines. Cleaning staff is responsible for removing recycled paper from centralized recycling points only. Employees are responsible for dumping the contents of desk side recycling boxes into the large recycling boxes located at pre-determined centralized recycling points throughout the office and in the freight elevator lobbies. Items appropriate for desk and large cardboard recycling boxes: • Paper products, glossy magazines, newspapers, flyers, catalogues, envelopes, paperback

books, telephone books • Remove coil bindings and heavy cardboard covers from reports before recycling First Canadian Centre maintains on on-going electronic recycling program. A wire cage for electronic equipment has been set up outside the freight elevator on the B1 level. Please ensure that the memory on all hard drives has been properly wiped. GWL Realty Advisors is also proud to expand our office recycling program at First Canadian Centre. The expanded office services will include the recycling of: • Compostable material – vegetable & fruit peels, coffee grounds & filters. • Plastic products – plastic #1-7 (all household plastic & film plastic)

NO STYROFOAM please! • Tin – rised tin cans & lids • Glass – rinsed glass bottles & jars only *Plastic and tin will be picked up on an ‘as - needed’ basis. Compost bins will be emptied weekly. Other items we currently recycle at First Canadian Centre are as follow:

Toner (basement) Cell Phone (basement) Batteries (basement) Bottles and Cans (Pick up on an ‘as-needed’ basis)

If you have any questions regarding our recycling program, or did not have your recycling picked up, please contact us through our OneServe hotline @777-0646. We value all efforts made by tenants here at First Canadian Centre to contribute to a greener, more environmentally friendly working environment.

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Hazardous Materials

Our waste removal systems are designed to deal with normal volumes of office waste. Tenants are responsible to divert hazardous waste generated by their company from the regular waste stream and pay any associated costs. Hazardous materials include items like batteries, paint, chemicals, computer monitors, cell phones, refrigerators, etc. Occupational Health and Safety

GWL Realty Advisors operates in compliance with the requirements of the latest edition of the Alberta Occupational Health & Safety Act. We take a proactive, systematic approach to ensure the safety of all activities of our employees and service contractors through strict adherence to the requirements of an in-house Occupational Health and Safety Program. Please note that Tenants are responsible for ensuring compliance with the Alberta Occupational Health & Safety Act within their own business processes and initiatives. If you are uncertain of the requirements and responsibilities that these laws impose, please contact the Workplace Health & Safety Partnership at 403-297-4443 or visit its website at www.whs.gov.ab.ca Parking Facilities

First Canadian Centre has parking facilities consisting of 192 parking stalls located in an underground parkade. All parking at First Canadian Centre is reserved 24/7 and entry to the underground parkade can be accessed only through the use of a properly programmed security access card. Please note that the maximum clearance in the parkade is 6’ 3” (1.9 m) located on the ramp between level B1 and B2. There are various public parking lots in close proximity to the building for the convenience of Visitors to the building at a cost of $20.00 - $28.00 per day. Bicycle Parking

Bicycle parking is available outdoors using the racks located at on the NW corner of the building. An indoor Bicycle Lock-Up Area is also available for rent on an annual basis – space is extremely limited and is in high demand. To ascertain availability, please contact the Management Office.

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Pedestrian Pathways

First Canadian Centre is connected to an extensive pedestrian system called the Calgary +15 Walkways System that provides all-weather walking access to hundreds of shops, services, eating establishments, hotels, convention facilities and other area businesses. Telecommunications Providers

As a result of the deregulation of the telecommunication industry, there are many marketplace competitors for fibre optics, high-speed data, local/long distance telephone, cable televisions and many other services. Telecommunications service providers that are facilities-based and require space within the building for their equipment are required to execute an agreement with the Landlord. Currently, the building has agreements in place with the following companies to provide these services: Telus Communications, GT Group Telecom, AT&T, Shaw Cable and Bell Please contact the Property Manager prior to finalizing an agreement with any service provider. Utility Service Access

Access to the building’s mechanical, electrical or telephone rooms are not available except by prior arrangement through the Management Office, and then only for specific authorized purposes. No dedicated Tenant equipment is permitted in these rooms without prior written approval from Building Management. Window Cleaning

Exterior window cleaning takes place 2 times per year in April and September, weather permitting. Interior window cleaning takes place 1 time per year. Tenants are notified in writing, in advance, to ensure all window areas are cleared. Tenant Alterations

Periodically, Tenants request permission to alter the layout or appearance of their premises by changing partition walls, finishes, electrical outlets, lighting or other systems. In accordance to our standard lease, the Tenant must receive written approval from the Management Office before starting any alterations to their premises. To ensure the integrity of our building systems, such as HVAC, life safety, plumbing and electrical, the Property Manager must be involved to inspect and oversee all construction work. In addition, the base-building engineers may need to be retained, at the Tenant’s expense, to design or, at a minimum, review

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the design of the Tenant’s alterations. Mechanical, electrical, structural or other consultants may be required. A list of contractors approved to undertake alterations to the finishes and systems within First Canadian Centre, and a copy of the rules and requirements for construction is located in Section 7 of this Manual. Meeting Room

Three meeting rooms are available in the Conference Centre located on the B1 level for the exclusive use of Tenants at First Canadian Centre. It is available on a first-come, first-serve basis for meetings or small functions. Please contact the Management Office to arrange meeting room bookings. Currently, there is no fee for the use of the Conference Centre meeting rooms; however this may be revisited should any individual tenant overuse the facility.

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Section 6 LIFE SAFETY& SECURITY

Life Safety Features

First Canadian Centre has been designed and constructed with the safety and security of the building occupants in mind. There are procedures in place to ensure that these safety features are used effectively and efficiently. These features include: • Fire alarm tones and voice communication is located throughout common and Tenant areas

and are tested on a regular basis • Manual pull stations located at stairwell exits • Doors equipped with magnetic locking devices that can be released during an emergency • Sprinkler system • Heat and smoke detectors • Fire control station on the ground level • Fire cabinet extinguishers • Emergency power system Our safety systems are fully outlined in the approved Fire Safety Plan and our Emergency Procedures Guidelines, which are provided separately. This gives Tenants and occupants the general guidelines to follow in the event of a variety of emergency situations. We encourage you to thoroughly read and be familiar with both. Please communicate to and follow these procedures with your staff for the safety of all building occupants. Fire and Evacuation Safety

Each Tenant is required to provide, at a minimum, one individual to act as Fire Warden and one individual to act as Deputy Fire Warden. These Wardens oversee the safety of the occupants of your premises during any emergency. Please submit a list of your designated Fire and Deputy Fire Wardens to the Management Office using the Fire Warden Contact List Form located in Section 8. It is critical that you select individuals to fulfil this role as soon as you move into the building. If the appointed Wardens leave your company or are unable to fulfil their duties, please select a replacement and inform the Management Office using the Fire Warden Contact List Form. We also require knowledge of any of your employees who may need assistance should a building evacuation occur. Please submit a list of these employees, in confidence, using the Persons Requiring Assistance Form in Section 8.

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Medical Emergencies

If someone in your office needs medical assistance due to illness or injury, please follow these steps: • Call 911. Provide the building address, floor and suite number. You may be asked to

describe the condition of the person in distress. • Call the 24-hour Security Desk at 265-0300. Building security and staff can assist in

escorting paramedics to your suite, and any provide other support you may need. • Post one person in the elevator lobby on your floor to lead medical personnel into your suite. Power Failure

While power failures caused by building system problems rarely occur, the building’s power can be affected by external causes. First Canadian Centre is equipped with an emergency power generator providing power to the life safety equipment such as exit signs, elevators, emergency lights and main fire equipment. When a power failure occurs and affects the building, elevators will proceed to the ground level allowing the occupants to exit. Elevators will not be available until full power is restored. All suites and public areas are equipped with emergency exit signs and emergency lighting. In the event of a power failure, please follow these guidelines:

• Open draperies and raise blinds to let in natural light. • If you are instructed to evacuate the building, follow the Fire Safety Plan and Emergency

Procedures Guideline. Ensure you lock all areas of your premises and take your keys with you.

• Fully exit the building and congregate in your designated waiting area. • The elevators, one by one, will automatically home to the main floor. Should you

become trapped in an elevator, open the lower left panel door and use the telephone. You will be connected to the Security Desk who will arrange for assistance. While the elevator will cease to operate, it will not fail. Do not attempt to force the doors open or escape through the roof hatch.

• Building Management will provide updates on the status of the problem and once power has been restored.

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Threats against the Building

It is essential that in the event of a threat to either the building or an individual Tenant company, information be communicated in a timely and concise manner so that a responsible and informed decision can be reached. On receiving a threatening call: • Keep the caller talking as long as possible. • Carefully follow the Bomb Threat – Preliminary Report Form, available in Section 8, and

obtain as much information form the caller as possible. • Most callers who are genuine will want to convince you of a time-bomb situation. It is vital

that as much carefully documented information is gathered as possible. After the call ends, immediately: 1. Call 911 and ask for the Police department. 2. Call the Management Office and notify them of the situation. 3. Immediately deliver copies of the Bomb Threat – Preliminary Report Form located in

Section 8 to the Management Office and Security Desk. 4. When the Police arrive, take direction and instruction from them on further action.

In the meantime, the company who received the call should follow their internal procedures to deal with security emergencies. A search of you premises may be carried out. If a foreign, suspicious object is found, do not touch it. Provide the location to the Police and the Security Desk. If vacating your premises is preferred, please notify the Security Desk that you are doing so. If a call is directed against the building in general, the Security staff will conduct a search of the public areas. Normal building operations will continue in the interim. Building Management will follow emergency procedures to evacuate the building if advised by the Police. Announcements will be made over the Emergency Voice Communication System. Security Desk

A security officer is on duty at the desk located in the lobby 24 hours a day, 7 days a week. The security officer’s duties include assisting visitors and Tenants, and making regular rounds of the premises, including the parking facilities. Since regular rounds are part of a security officer’s responsibilities, they will not always be stationed at the lobby desk. If a security concern arises, please contact the Management Office, who will address your call during regular business hours. After-hours, your concerns will be addressed by calling the Main Lobby Security Desk at 265-0300 or the on-duty Security Guard at 888-3279.

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After-Hours Access

The access control system in place at First Canadian Centre is designed to provide Tenants with a secured environment in an unobtrusive manner. This is an integrated computerized system that supports an access card system for after-hours building access. Tenants are issued electronically coded access cards, allowing the authorized holders access to the building. Each card can be programmed to allow varying levels of access. If the card is valid, employees working in the building are permitted entry and the transaction will automatically be recorded. Attempted use of an invalid card will trigger an alarm at the Security Desk in the Main Lobby. After-hours passenger elevators will only stop on designated floors activated by the access card. Tenants can call an elevator to go down to the main lobby; however, the elevator will only stop at the floor/s programmed into the security access card. Please make arrangements with the Management Office for any after-hours visitors to your premises. When your visitor arrives at the building, direct them to speak to security through the intercom located at the door to the Main Lobby on 3rd Street SW. The security officer will grant your visitor entrance to the lobby and will notify you of their arrival. Please come to the lobby to escort your visitor to your premises. Master Key System

All Tenant suite doors at First Canadian Centre are on a “master key” lock system maintained by a third party security contractor. Accordingly, keying of all lock cylinders must be coordinated through the Management Office to ensure the integrity of this master keying system. Please contact the Management Office to arrange for any and all lock work, including duplication of keys to your suite. Video Camera System

First Canadian Centre has a state-of-the-art video camera system for additional security. Twenty-three (23) cameras are placed in strategic locations around the building and are positioned so that activity at all entrances and exits is recorded. The footage from these cameras is monitored at the Main Lobby Security Desk and stored for approximately 2 weeks before being overwritten. Tenant representatives may arrange to review video footage by contacting the Management Office.

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Property Removal

For Tenant security, please advise the Management Office at least 24 hours in advance if items such as computers, large plants, filing boxes, artwork, etc. are to be removed from your premises. That way we will recognize items and their removal that are authorized. Kindly advise the Management Office using the Property Removal Form located in Section 8. Theft

If a theft from your premises occurs, a theft report must be filed with Security Office as well as with the Calgary Police Department. If possible, provide a description of the intruder and be prepared to state specifically what was stolen. It is a great help to the Police and Security Office to have that information as soon as the call is placed. Also, we strongly recommend a report be filed with the insurance carrier for your premises. Security Recommendations

Listed below are recommendations for improving security within your premises. Please emphasize to all employees the importance of observing these measures in your offices. • Never leave valuables unattended, such as purses, wallets, briefcases or laptop computers

not locked to a docking station.

• Special care should be taken during times when your office is most vulnerable: � 30 minutes just after opening � During lunch hours � 30 minutes before closing � Increased activity or movement of employees within premises, such as office

moves, office celebrations, etc. � A number of employees absent from the office, like vacation periods,

holidays, etc. • All outside visitors or service providers should be monitored while in your premises. • Do not give keys, security cards or security card numbers to outsiders. • The only person who can use a security access card is the person to whom it was issued. • Outside soliciting or canvassing is prohibited within the building. If you see this kind of

activity within the building, please contact the Management Office. • When parking, secure all valuable items in the trunk.

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• If parking underground or in a parkade, note the nearest floor number to locate your vehicle easily and familiarize yourself with fire pull stations and any security features like security cameras and intercoms.

• Employees who work late can contact Security for a personal escort to their vehicle, if using the building’s parking facilities. Please call 15 minutes prior to leaving.

• Locks and safe combinations should be changed when key staff changes occur. • Employees should not label or tag keys to the premises. Any time keys are lost or

misplaced, all corresponding locks should be changed. • If your company will be closed on a particular day, or is closing early, notify the Management

Office and any regular suppliers like couriers, newspaper delivery, etc. • When deliveries are made, notify your suppliers and delivery companies that items cannot

be left unattended outside your premises. • Keep a list of serial numbers of items to assist Police in recovering stolen property, should a

theft occur. • Lock all entrances to your premises at the end of each business day and whenever your

office is unoccupied. It is also advised to keep doors to your premises locked when employees remain after-hours, on weekends and during holidays.

• Ensure that the doors locks installed are not easily jimmied.

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Section 7 RULES & REGULATIONS These Rules & Regulations ensure adequate protection for Tenants and the Landlord. The first section reviews our Contractor Access Procedures to provide access and authorization for Tenant contractors during and after business hours. The second section provides a summary of the building’s Rules & Regulations for office and retail Tenants. Please note that this is a summary only. All Rules & Regulations outlined in the lease agreement for your company supersede the information provided in this section. A more comprehensive explanation of construction procedures completes this section. Contractor Access – Procedures For All Tenants These procedures will confirm that contractors hired by our Tenants, in their day-to-day operations within First Canadian Centre, are in good standing with Workers’ Compensation and are adequately insured, including insurance coverage extended to the Landlord and Property Manager during any and all work performed on site. 1. Any time a contractor, moving company, etc., is accessing your premises, either during

or after regular business hours; the Contractor Access Form located in Section 8 must be completed and delivered to the Management Office at least 48 hours in advance. Once approved, the Management Office will advise Security. Without prior notice and the approval of the proposed work by the Management Office, the contractor can be denied building access.

2. All Tenant contractors, including movers, must provide the following to the Management

Office prior to any activity/work starting on site:

• Workers Compensation: At their own expense, all contractors must carry Workers’ Compensation Insurance covering all employees on site, in accordance with the statutory requirements of the Province of Alberta. Certificates showing compliance with the above must be presented to the Management Office before any work starts.

• All contractors require a Work Authorization Permit located in Section 8 to be

approved by the Management Office before any work starts.

• Insurance: At their own expense, all contractors are required to keep in force at all times while working on site at First Canadian Centre, general liability, property damage and personal injury insurance in a combined single limit of $5,000.000.00 (five million dollars), typical of the Tenant insurance requirements under the lease. The policy will

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identify, as additional insured, GWL Realty Advisors Inc., the Great-West Life Assurance Company, London Life Insurance Company, TPP Investments 1 Inc., and PSS Investments 1 Inc. (collectively referred to as the “Co-Owners of First Canadian Centre)

Contractor general liability policy will provide the following minimum requirements:

i) Blanket contractual coverage. ii) Non-owed automobile coverage. iii) Cross-liability clause and severalty of interest clause. Contractor’s insurance will

include a provision for 30 days written notice by registered mail of cancellation to Building Management, attention Property Manager.

• Electrical Work: Any electrical work being performed in Tenant premises must be

reviewed and approved by the Management Office prior to work starting. In addition, The City of Calgary requires that an electrical permit be applied for in advance of any and all electrical alterations or additions at the property. Accordingly, the Management Office must be provided with a copy of the application for the electrical permit before granting approval for the electrical work to proceed.

For Tenants who don’t oversee electrical revisions frequently, the Management Office can provide resource information to advise if the work requires an electrical permit. When the work does not require an electrical permit, the Tenant premises will be inspected under the Property Manager’s annual inspection process. In this case, the Tenant is required to use the base building electrical contractors, as specified by the Management Office, to carry out any revisions.

3. Costs: All costs associated with extra staff coverage required by the building, with

respect to Tenant moves, will be charged to the Tenant’s account, including a Landlord’s administration fee as outlined in your company’s lease. Please see Section 3, Moving In/Out, for a summary of typical supervision costs associated with moves and coordination through the Management Office.

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Office Tenants – General Rules & Regulations Please note that this is a summary only. All Rules & Regulations outlined in the lease agreement for your company supersede the information provided in this section.

1. Life Safety: Within the building or property, (a) Tenants won’t: • Increase the risk of fire or the rate of fire insurance on the building or property. • Obstruct or interfere with the rights of other Tenants or Landlord, violate laws or

regulations set out by the Fire Department, or violate or conflict with any statutes, rules and ordinances governing health standards, or with any other statute or municipal by-law.

• Store materials, boxes or equipment in the freight elevator lobbies (b) No flammable oils or other flammable, dangerous, corrosive or explosive materials, will be kept in the premises except those approved in writing by the Landlord’s insurers.

2. Security: (a) Tenants, their employees and those doing business with them have the

use of the main entrance, the stairways, corridors, escalators, or other mechanical means of access leading to the building and property, during regular business hours.

For the safety of the occupants, building and property, Tenants and their employees can access the building and property after-hours by following the systems and procedures provided by the Management Office. Anybody entering the building after-hours is required to identify him or herself and to register in a logbook. If identification isn’t satisfactory, Building Management can restrict individuals from entering the building and property, particularly if the individual does not have a key to the premises.

(b) Additional locks, bolts or other security devices cannot be placed on any doors or windows of the premises without the prior written approval from the Management Office. Any additional locks that are approved must conform to the building master access system. Two keys will be supplied to the Tenant for each entrance door to the premises. All locks will be building standard to permit access by the Landlord’s master key. Additional keys can be requested the Management Office at the cost of the Tenant. Keys, or other means of access for entrance doors to the building, will not be issued without written permission from the Management Office. Access doors to the premises must be left locked after-hours.

3. Housekeeping: (a) Tenants will provide access to window cleaners to clean during

business hours.

(b) Tenants will not place any debris or garbage in or outside of the premises, other than in a provided location/s. If a Tenant uses perishable items, or generates wet garbage,

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the Tenant needs to provide refrigerated storage facilities suitable to the Management Office.

(c) The Tenant will not place anything in any interior or exterior common area of the building like a vestibule, entry, hallway etc.

(d) Tenants, or their employees, contractors, visitors, etc., will not obstruct sidewalks, entrances, passages, escalators, elevators and staircases or use these areas for any purpose other than entrance to and exit from the premises, the building and the complex. Building Management reserves entire control of all parts of the complex for the common benefit of the Tenants without restricting the sidewalks, entrances, corridors, washrooms, etc. and has the right to place signs and appliances as required, provided that entrance to and exit from the premises is not restricted. (e) Tenants won’t cause/permit: any waste or damage to the premises; any overloading of the floors or the utility, electrical or mechanical facilities of the premises; any nuisance in the premises, or cause a hazard or annoyance to other occupants of or to Building Management.

4. Receiving, Shipping, Movement of Articles: (a) Tenants won’t receive or ship articles

of any kind except through facilities and designated doors, and at hours set by the Management Office. Building Management can restrict and regulate the use of public areas, the allocation and hours of the freight or other elevators for delivery service and moving purposes.

(b) Hand trucks or similar appliances will only be used in the building with the consent of Building Management, and will be equipped with rubber tires, slide guards and safeguards as Building Management requires and will travel only in the freight elevator.

(c) Tenants will not bring in or take out any safe, business or heavy machinery or anything liable to injure or destroy any part of the building, including the premises, without first obtaining permission in writing from the Management Office. Building Management can prescribe the weight permitted and the position, the use and design of planks, skids, or platforms, to distribute the weight. All damage done to the building, including premises, by moving or using any heavy equipment or other office equipment or furniture, will be repaired at the expense of the Tenant. The moving of all heavy equipment, other office equipment or furniture will take place only with prior arrangement with Building Management. The cost of moving will be paid by the Tenant. No freight or bulky items will be received into any part of the building, including the premises, or carried in the elevators, unless it meets the requirements and hours approved by Building Management.

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5. Prevention of Injury To Premises: (a) Tenants will assist and cooperate with the Landlord in preventing injury to the building.

(b) Tenants will not deface or mark any part of the building, including the premises, such as driving nails, spikes, hooks or screws into the walls, floors, ceilings or woodwork or bore, drill or cut into the walls, floors, ceilings or woodwork.

(c) If Tenants require data or voice connections, the Management Office may direct the electricians as to where and how the wires are to be introduced. No gas pipe or electric wire will be permitted which has not been ordered or authorized by the Management Office. Radio or television antennas cannot be installed without written authorization from the Management Office.

6. Windows: Tenant will maintain uniform window coverings on all windows in leaseable

premises and will not install any window shades, drapes, blinds, etc. on any window without the Management Office’s prior written consent. Except for the proper use of Building Management-approved window coverings, Tenants will not cover or obstruct any of the windows in any part of the building, including the application of solar films.

7. Washrooms: (a) Tenants, their employees and clients have use of the washrooms on

the floor of the building where their premises are located, or those designated, unless the general water supply is turned off from the public main or when repairs and maintenance is scheduled.

(b) Washrooms, water closets and other facilities will not be used for anything other than those for which they were intended. Any damage resulting from misuse will be charged to the person/company who caused the damage.

8. Use of Premises: (a) Tenant premises are not to be used for sleeping apartments or

residential purposes, or for the storage of personal effects or articles other than those required for business purposes.

(b) No cooking or heating of any foods or liquids (other than the heating of water or coffee makers or kettles) is permitted in Tenant premises without the written consent from the Management Office. Tenants will prevent any cooking or other odours from emanating from their premises.

(c) Tenants will not install or use any machine dispensing goods for sale in the premises or building, or permit the delivery of any food or beverage to the premises without the written approval of the Management Office.

(d) Tenants will not permit any odours, vapours, steam, water, vibrations, noises, etc. to emanate from their premises, or any equipment or installation that could cause interference with the safety, comfort or convenience of the building, Building Management or building occupants.

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9. Canvassing, Soliciting, and Peddling: Canvassing, soliciting and peddling in or about

the building are prohibited.

10. Bicycles: No bicycles or other vehicles can be brought in any part of the building without the written consent from the Management Office.

11. Animals and Birds: with the exception of seeing-eye dogs and the like, pet animals or

birds cannot be brought into any part of the building without the permission from the Management Office.

12. Signs and Advertising: Tenants will not paint, affix, display any sign, picture,

advertisement, notice, lettering or decoration on the exterior of their premises, the building or the complex, or the interior of their premises that is visible from the exterior of the building.

13. Directory Board: Tenants are entitled, at their expense, to have their name included on

the building’s electronic directory board. The electronic directory board is embedded within the Security Desk in the main lobby of the building.

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FIRST CANADIAN CENTRE

CONSTRUCTION PROCEDURES (Office Premises) Pursuant to the Lease Article 14.06, Construction Procedures, the Landlord has made regulations to facilitate the orderly, efficient and expeditious conduct of Tenant's Work. The relevant Regulations are attached and for convenience of tenants have been prepared as and are captioned “Design Criteria for Office Premises".

GWL Realty Advisors Inc. Revised July, 2010

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TABLE OF CONTENTS – CONSTRUCTION PROCEDURES

GENERAL CONTRACTOR REGULATIONS............................................................................................. 33

DESIGN CRITERIA FOR OFFICE PREMISES…………………………………………………………………34

INTRODUCTION.......................................................................................................................................... 34 TENANT'S CONSULTANTS (AGENTS) ............................................................................................................ 35 DESIGN PHASE .......................................................................................................................................... 36 BASE BUILDING SPECIFICATIONS & DRAWINGS .................................................................................... 36 SITE INSPECTION ............................................................................................................................... 36 TENANT DRAWING REQUIREMENTS ..................................................................................................... 36 SUBMITTAL OF DRAWINGS .................................................................................................................. 37 CO-ORDINATION & TEMPORARY SERVICES .......................................................................................... 37 INSURANCE ....................................................................................................................................... 38 COMMENCEMENT OF TENANT'S WORK ................................................................................................. 38 TENANT'S CONTRACTORS................................................................................................................... 38 COMPLETION OF TENANT WORK.......................................................................................................... 38 "AS BUILT" DRAWINGS........................................................................................................................ 39 GENERAL INFORMATION ............................................................................................................................. 39 WINDOWS AND BLINDS ....................................................................................................................... 39 WASHROOMS .................................................................................................................................... 39 HARDWARE ....................................................................................................................................... 39 CEILINGS - OFFICE AREAS .................................................................................................................. 39 FLOOR - OFFICE AREAS ...................................................................................................................... 39 LIFE SAFETY ..................................................................................................................................... 40 LOADING DOCK.................................................................................................................................. 40 SERVICE ELEVATOR ........................................................................................................................... 40 MECHANICAL SYSTEMS ...................................................................................................................... 40 ELECTRICAL SYSTEMS................................................................................................................................ 41 LIGHTING .......................................................................................................................................... 41 LIGHT SWITCHES ............................................................................................................................... 41 FIRE ALARM....................................................................................................................................... 41 EXIT LIGHTS ...................................................................................................................................... 41 POWER ............................................................................................................................................. 41 TELEPHONE ...................................................................................................................................... 41 ELECTRICAL & TELEPHONE ROOMS..................................................................................................... 42

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TABLE OF CONTENTS – CONSTRUCTION PROCEDURES (continued)

BASE BUILDING ARCHITECTURAL GUIDELINES................................................................................. 42

BASE BUILDING ELECTRICAL GUIDELINES......................................................................................... 43

DEMOLITION NOTES ................................................................................................................................... 43 NEW CONSTRUCTION ................................................................................................................................. 44

BASE BUILDING STRUCTURAL GUIDELINES....................................................................................... 47

MECHANICAL SPECIFICATIONS: VENTILATION & AIR-CONDITIONING .......................................... 50

MECHANICAL SPECIFICATIONS: PLUMBING, DRAINAGE AND FIRE PROTECTION...................... 55

CONSULTANTS & CONTRACTORS ........................................................................................................ 58

MECHANICAL CONSULTANTS....................................................................................................................... 58 ELECTRICAL CONSULTANTS........................................................................................................................ 58 STRUCTURAL ENGINEER............................................................................................................................. 58 GENERAL CONTRACTORS ........................................................................................................................... 59 ELECTRICAL CONTRACTORS ....................................................................................................................... 59 MECHANICAL CONTRACTORS ...................................................................................................................... 60

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GENERAL CONTRACTOR REGULATIONS 1. All contractors will be required to sign-in at Security with a piece of picture identification and will be

issued identification tags at the start of each day from the Security Control facility. These tags must be worn in plain view while on site. Any workman on site without an ID tag will be escorted to the Security Control facility. All tags will be returned at the end of each day.

2. Keys will be issued by Security for the specific work areas. Keys will be picked up at the start of

each day, upon proof of identification, at the Security Control facility. Keys will be returned at the end of each workday to the Security Control facility.

3. The Contractor will maintain the work area to a standard of cleanliness acceptable to the Property

Manager or the Operations Manager or their designate. 4. The Property Manager may require all work to be conducted and all tools and equipment stored

behind screens or hoarding. 5. All cutting and drilling or other work of a vibrant nature which will cause excessive noise, will be

conducted outside of the normal working hours of tenants, after receipt of proper clearance by to the Property Manager or the Operations Manager or their designate.

6. Do not core or drill building structure without notifying the Property Manager. Drilling method to be x-rayed,

dry core and all openings to be sealed, caulked and fire stopped. The Property Manager requires 48 hour prior written notice before access will be granted to an area other than the work site.

7. The Contractor assumes full responsibility for all keys and equipment signed out. Full replacement

and direct costs associated with such loss will result in charge backs directly to the Contractor (key cutting, rekeying, etc.).

8. The Property Manager will not provide the Contractor or his employees with free parking. 9. Access to freight elevators for the transporting of materials shall be arranged with the Property

Manager or Security Control Operator. The Contractor is also responsible to arrange with the Security Control Operator for the elevator protection pads to be installed.

10. The Contractor shall store all paint, varnish and flammable materials in a fire-safe manner. 11. All materials being moved into or out of the building shall be moved via the loading dock. 12. The Contractor is to provide a representative on site during construction. 13. The Contractor is to provide filter media on the floor return air duct to prevent contamination of the

ventilation system. The smoke detector for the construction floor is to be protected from excessive dust by placing temporary protection over it.

14. The Contractor is not to dispose of any paint, mortar or process mixtures in the building's drainage

system.

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15. The Contractor is not to apply any paint, lacquers or solvents during the hours of 0730 to 1800 that emit noxious or pungent fumes. The contractor is also to allow sufficient time after the application of the above for the dissipation of fumes before 0730 Monday to Friday.

16. Dollies used for deliveries must be rubber wheeled. 17. Care and caution must be taken by the Contractor and his suppliers to prevent damage to the

elevators, walls, floors, etc. Any damage will be repaired by O & Y Enterprise and charged back to the Contractor.

18. Use of elevators, other than the freight elevators, for the moving of tools, equipment or materials is

strictly prohibited. 19. At the completion of the work, the Tenant's Contractor shall forthwith remove all rubbish and all tools,

equipment and surplus materials from the Premises and shall leave the Premises clean to the satisfaction of the Landlord. This final clean-up shall include cleaning of the light fixtures, windows, window blinds, perimeter radiation units, entries and public space affected by the work.

20. Passenger Elevator lobbies are to be protected from tracking dust throughout the building by the

laying of walk off mats. Tracking of dust and debris, attributed to the area under construction, carried through the building will be cleaned and charged back to the contractor.

21. All hot work including welding, soldering etc., must have a fire extinguisher in the immediate vicinity.

Confirm with the Building Operations that appropriate smoke alarms have been disconnected. 22. Smoking is not permitted on the work site or Public areas within First Canadian Centre.

23. Consumption of alcoholic beverages or illegal drugs on work site is strictly prohibited. Moreover,

the Contractor must ensure workers are not under influence of alcohol or illegal drugs at any times while working. This will be enforced by stopping all work by the Contractor.

DESIGN CRITERIA FOR OFFICE PREMISES INTRODUCTION The purpose of this Criteria is to introduce the Tenant and its agents to the basic building design, systems, elements and regulations and to assist in the understanding of them. The Tenant is encouraged to be imaginative and innovative with its space planning and use of quality materials to meet their own custom needs. The standards and procedures herein have been developed to maintain the integrity and quality control of all base building systems and finishes. It is recommended that the Tenant and its agents thoroughly acquaint themselves with the data contained herein. The use of this Criteria by the Tenant through the term of the lease will minimize unnecessary delays, problems, expenses and inconveniences to all tenants. Reference to this Criteria is recommended for all major and minor renovations to the Tenant's space. Omissions from this Criteria does not relive anyone of their responsibility to complete their project in a good and workmanlike manner.

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TENANT'S CONSULTANTS (AGENTS) The Tenant must employ the services of either a Licensed Interior Designer and/or Architect who is engaged in the business of high-rise and/or commercial interior design. The selection of an interior design professional is at the discretion of the Tenant. However, the Tenant's Interior Designer will be required to comply with the conditions of this criteria and the Landlord reserves the right to the final approval of the Interior Designer. The selection of Professional Consulting Engineers is at the discretion of the Tenant, however, the Landlord recommends the use of the Landlord's consultants in view that these consultants have working knowledge of the building. If the Tenant wishes to use mechanical and/or electrical consultants other than the Landlord's consultants, the design, drawings, and specifications prepared by such other consultants may require review by the Landlord's consultants at the expense of the Tenant. Mechanical Consultants TMP Consulting Engineers TYZ Engineering Ltd. 200, 7330 Fisher St. S.E. 625 – 14

th Street NW

Calgary, Alberta T2H 2H8 Calgary, Alberta T2N 2A1 Tel: (403) 259-6707 Tel: (403) 284-1122 Fax: (403) 252-7066 Fax: (403) 284-1177 Electrical Consultants Stebnicki, Robertson & Assoc. Mulvey + Bannai International 403, 1240 Kensington Road N.W. 1220, 777 - 8th Avenue S.W. Calgary, Alberta T2N 3P7 Calgary, Alberta T2P 3R5 Tel: (403) 270-8833 Tel: (403) 262-7400 Fax: (403) 270-9358 Fax: (403) 233-0440 The Tenant shall employ only the Landlord's Structural Engineer for any improvements or renovations. Read Jones Christoffersen 200, 1422 Kensington Rd. N.W. Calgary, Alberta T2N 3P9 Tel: (403) 283-5073 Fax: (403) 270-8402

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Design Phase Base Building Specifications & Drawings Changes to the Base Building Construction: The Landlord reserves the right to approve any revision or changes to the Base Building desired by the Tenant and to require that all approved revisions or changes to the Base Building contract work be carried out by the Landlord's Contractor, at the Tenant's expense. When necessary, drawings indicating the revisions and/or additions to the basic system required by the Tenant will be prepared by the Landlord's Consultants and submitted to the Tenant for approval. Design and drafting fees covering the production of such drawings, will be at the Tenant's expense. Base Building systems shall be defined as follows:

• Electrical - On-line work before the on-floor breaker box: revisions or ties into the fire or emergency systems.

• Mechanical - Perimeter heating system, sprinkler system, domestic water risers, sanitary and storm risers and medium pressure duct work.

Specifications for Base Building work are available for review by the Tenant or his Agent GWL Realty Advisors Inc., at Suite 3220 - 350 – 7

th Avenue S.W., Calgary, Alberta T2P 3N9

Drawings show the typical architectural, mechanical and electrical details applicable to the Base Building Construction of the leased space. The Landlord reserves the right to change the drawings and specifications at any time, and from time to time. Site Inspection Except as may otherwise specifically set forth in the Offer to Lease and/or Lease, the Tenant accepts the Leased Premises in an as is condition. The Tenant is responsible for checking all dimensions on the site and familiarizing itself with the as-built conditions of the Premises prior to construction. Except as otherwise indicated, salvageable materials from areas of demolition shall remain the property of the Building Owner. Tenant Drawing Requirements The Landlord requires the Tenant to provide detailed drawings and specifications which shall include, without limitation, the design and layout for the architectural, electrical, mechanical, and structural work separately defined for the Leased Premises. For this purpose, the Tenant shall provide the Landlord with the plans and specifications to be submitted by the Tenant in sufficient detail so as to fully describe and accurately specify all aspects of the Tenant's Work and of the Landlord's Work and any changes thereafter. All such plans and specifications shall be suitable scale to properly show all detail, and will consist of, as a minimum, the following: (1) Floor plan or plans to show the layout of the Leased Premises complete with reflected ceiling plan,

locations, height and finishes of partitions, millwork, and signage details.

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(2) Elevation plans of the interior walls to show the levels of bulkheads, floors and ceilings and the location of millwork and equipment, which the Tenant intends to install.

(3) Mechanical plans to show location and/or relocation of air diffusers, vav boxes, sprinklers,

thermostats, plumbing installations and mechanical equipment. (4) Electrical plans to show the location of all lighting fixtures, switches, outlets, and telephones, and all

equipment requiring electrical power accompanied by an electrical schedule specifying the type, manufacturer, wattage, quantity, etc., of all electrical equipment.

(5) Additional information (sketches, specifications, descriptions etc.) as may be appropriate to fully

itemize and describe all details of Tenant's Work not covered by the foregoing, including design weights of concentrated loading and details of special design features.

The Landlord reserves the right to require such additional information and drawings as may be necessary to identify and describe the nature of the Leasehold Improvements. Submittal of Drawings Prior to tendering the work the Tenant is required to submit to the Landlord, one complete set (or additional copies upon request) of drawings, plans, schedules and specifications for approval that are to be used in the construction of the leasehold improvements. The drawings will be reviewed within ten (10) working days and if found totally acceptable, the Tenant may proceed with the tendering of the work. Should changes be required, the tenant shall expeditiously make same and re-submit for approval. All written requests for information and approvals, as described herein, shall be addressed to GWL Realty Advisors Inc., at Suite 3220, 350 – 7

th Avenue S.W., Calgary, Alberta T2P 3N9

Where reference is made herein to specific approvals by the Landlord, these approvals are obtained by application to the above address. The Tenant shall not make any changes to the drawings, specifications and schedules approved by the Landlord without first informing and obtaining the written approval of the Landlord. Co-ordination & Temporary Services All Leasehold Improvement Work, deliveries and removal of materials shall be co-ordinated with the Landlord. The Tenant shall pay to the Landlord the sum of $0.25 per square foot of rentable area for such services as co-ordination, temporary power source, lighting, heat, water, and elevator service, provided during normal business hours.

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Insurance Prior to the commencement of work, the Tenant shall show proof of and at his own cost and expense, take out or cause to be taken out, insurance against "All Risks" of physical loss or damage for the full amount of the Tenant Work and liability insurance in an amount of not less than $5,000,000 for any one occurrence. Such insurance is to be taken out and kept in force during the entire period of the Tenant's work and is to be in a form, and with Insurers, reasonably acceptable to the Landlord. The Tenant shall provide the Landlord with certificates of insurance prior to commencement of the Tenant's Work, showing that the insurance has been arranged, naming and protecting the Tenant Contractor, Tenant, and the Landlord. The Landlord reserves the right to determine the form in which the insurance certificates are to be presented. Commencement of Tenant's Work No construction work shall be undertaken or commenced by the Tenant or its contractor until: (a) Plans and specifications fully describing the work, or changes to work previously approved have

been submitted to and approved by the Landlord. (b) All necessary permits, approvals and all insurance coverage have been obtained by the Tenant. (c) Proper provision has been made by the Tenant for full payment of the cost of the work. (d) The Landlord has given written notice that the work may proceed, subject to such reasonable

conditions that the Landlord may impose. Tenant's Contractors Prior to the commencement of the Tenant's work that involves a contractor or sub-contractor other than the Landlord's approved contractor or sub-contractors, the Tenant shall submit to the Landlord the following: 1. Proof that the Contractor has been in business for more than 5 years; 2. The latest financial statements of the contractor; 3. Five letters of reference from previous clients; and, 4. Copy of General Comprehensive Liability Insurance of at least $5,000,000 The Landlord reserves the right to the final approval of all contractors and sub-contractors. Completion of Tenant Work If the Tenant's Contractor does not execute the tenant's work properly in accordance with the approved plans and specifications, the landlord, after five days written notice to the Tenant and to the Tenant's Contractor, and without prejudice to any other right or remedy the Landlord may have, may remedy the default or make good any deficiencies and recover the reasonable costs incurred from the Tenant.

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"As Built" Drawings Upon completion of the improvements, the Tenant shall submit to the Landlord CAD Drawings of the Architectural, Mechanical, and Electrical work "as built". General Information Windows and Blinds Windows are sealed, double glazed insulating units with a reflective exterior pane for temperature and sun control. Interior mullions and sills are extruded aluminium members with a clear anodized finished interior, and painted finished exterior. Blinds are provided as a building standard. Provision for the support of a drapery track is available in the ceiling system. Washrooms Washroom finishes are standard throughout the building. Finishes consist of glazed ceramic tile walls, ceramic tile floor, painted drywall ceiling, plastic laminate faced counters, enamelled metal toilet partitions and stainless steel accessories. Exhaust fans are provided for ventilation purposes. Hardware The base building hardware is the Schlage “L” series. Tenants will be required to use locksets in their premises that will accommodate the base building master key system. Further information on base building hardware standards and specifications may be obtained through the base building hardware supplier: Spalding Hardware Ltd. 1616 - 10

th Avenue, S.W.

Calgary, Alberta Ceilings - Office Areas Ceiling in office areas consists of a 1473 mm x 491 mm suspended system with mineral acoustic tiles and fluorescent light fixtures. The ceiling includes an integrated air supply system. Sprinkler heads are located generally at the center of the tile and centered between the lighting fixtures. It would be desirable to maintain the integrity of the system by locating full height partitions in conformity with the ceiling module. Floor - Office Areas Floors are reinforced concrete construction and designed for a 70 lbs. per sq. ft. combined partition and live load.

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Life Safety Each office tower floor is equipped with smoke exhaust and detection, emergency lighting, fire annunciation, fire bells and sprinkler flow indication all provided with emergency backup electrical power from a diesel generator. Loading Dock The loading dock is accessible from 2nd St. S.W. - just north of 7th Ave. on the west side. Maximum height of vehicles entering the Loading Dock is 3,810mm (12' 6"). Service Elevator (serves floors B2 to 37th) Access to the Service Elevator is easily accessible from the Loading Dock. Service Elevator Dimensions: Door - width 1,150mm (45.25") height 2,429mm (95.6") Cab - width 1,359mm (53.5") height 3,277mm (129.0") depth 2,683mm (105.6") Mechanical Systems A central plant provides heated and/or chilled water throughout the building for heating and air conditioning systems. Centrally located air handling units provide each floor with ventilation, air-conditioning, humidification and filtration. The air is distributed through a variable air volume system that provides energy-wise, automatic zone control. This system is easily adjusted to suit Tenant changes. The perimeter hot water radiation system provides the total heating requirements for the building and is zoned together with the variable air volume system to provide precise zone control. The building has a wet sprinkler system for fire protection. Chilled water drinking fountains are provided at each floor level.

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ELECTRICAL SYSTEMS Lighting The Standard office lighting is from 491 mm x 1473 mm fluorescent fixture in each alternate grid ceiling module. Average maintained illumination in open office areas is 70 foot candles. Colour of lamps are warm white and fixture voltage is 347 volts. One 347 volt circuit and a spare are provided on each floor for emergency and night lighting. This allows up to 35 fixtures on each floor to be used as emergency lights, with the capacity to increase the amount of fixtures if the spare circuit is utilized. The Tenant must provide for additional wiring in his areas to relocate the emergency fixtures as required. Light Switches Low-voltage switching panels are provided in the electrical room at each floor level throughout the building. The Tenant must provide local switches, wiring and additional relays if necessary. Fire Alarm The building is provided with a detection and alarm system and the Tenant must provide additional bells, pull stations and detectors as required by local authorities applicable codes. Exit Lights The building has exit lights at points of egress from a floor. The tenant must provide additional exit lights as required by applicable codes. Power Power is available from overhead junction boxes located throughout the Tenant area. Additional power is also available at a local 120/208 volt panel in the electrical room on each floor. A ceiling distribution system must be used and the tenant is responsible for the provision of this distribution system. An emergency generator is provided in the building to maintain elevators in a fire evacuation mode and to operate all heating systems, emergency lighting, and the fire alarm system in the event of a power failure. Telephone Telephone service is available from overhead pull boxes located throughout the Tenant area, by way of service poles or partitions to telephone jacks. Tenant to supply the conduit system in the ceiling space from the pull box to the telephone jack, and must provide service poles or partitions in this area.

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Electrical & Telephone Rooms The telephone and electrical rooms that are provided on each floor are to provide basic communications and electrical services to each floor. Any additional space of this nature, which a Tenant requires for his own equipment or use, must be provided within the leased premises. BASE BUILDING ARCHITECTURAL GUIDELINES 1) Building crossover floors are 4, 9, 15, 20, 25, 29, 32, 36 & 42. These floors require unrestricted

access between stairwells and the elevator lobby. 2) All vertical and horizontal openings in rated walls and floors must be fire proofed with a Factory

Mutual approved product. 3) All demising walls constructed by the tenant should use "caddy clips" to attach walls to the T-bar

ceiling system; screwing directly to the T-bars is not permitted. 4) The base building hardware is the Schlage “L” series. Tenants will be required to use locksets in their

premises, which will accommodate the base building master key system. Further information on base building hardware standards and specifications may be obtained through the base building hardware supplier:

Spalding Hardware Ltd. 1616 - 10

th Avenue, S.W.

Calgary, Alberta 5) No exposed fibreglass, lay-on blankets, or lead sheeting are allowed in the return air space, as they

are hazardous to the building's indoor air quality. 6) The T-bar ceiling grid is not to be painted or cut without the landlord's consent. 7) Changes to the elevator call buttons and/or hall lanterns must be approved by the Landlord. 8) Partitions at building perimeter should not prevent access to the removal of the perimeter radiation

cabinet and access to the control and shut-off valves. 9) Screws are not to be anchored to window mullions or perimeter radiation cabinets. 10) Interior partitions must not interfere with the access panels and heating unit covers. Covers must be

kept free at all times to permit maintenance and servicing of the units. Where partitions are located as to meet the inside face of the window, separation of the partitions from the glazing must be maintained by a compressible filler, or other suitable material.

11) Tenants must submit drawings and description of their proposed signage for the Landlord's approval.

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BASE BUILDING ELECTRICAL GUIDELINES DEMOLITION NOTES 1) Notes apply to typical floor tenant areas to be demolished only. 2) Flex connection to light fixtures shall remain attached to light fixtures 3) All wiring connections to be severed, shall be cut as close as possible to existing connectors.

Maximum available conductor lengths shall remain at base building junction box. 4) Conduit and wire serving existing lighting circuits from core area and are firmly attached to building

structure, shall remain. Loose conduits, BX cable shall be removed and wiring disconnected at point of origin whether it is panel or junction box. Tag existing conductors with circuit members. Blank off knock outs in panels and junction boxes where existing wiring/pipe is removed.

5) Conduit and wire serving receptacles in tenant partitions shall be removed back to base building

junction box. I.e. boxes firmly attached to building structure. Where wires are to be cut at existing connectors ensure maximum possible length is to remain at junction box. Tag existing conductors with circuit numbers.

6) Power, telephone and communication wiring no longer required serving floor outlets and partition

outlets, shall be removed back to power and telephone panels. Patch and make good all floor openings.

7) Telephone and communication conduits in ceiling space, which are firmly attached to building

structure, shall remain. Loose conduits shall be removed. All wiring shall be removed back to telephone panel. Tray shall remain intact.

8) All fire alarm systems shall remain in a functional state during the demolition. Devices outside

building core area shall be removed and wiring terminated adjacent to core. Tag conductors. 9) Conduit and wiring necessary for operation and control of building mechanical systems shall remain

intact unless directed otherwise by Engineer. 10) Miscellaneous systems conduit and wiring shall be removed back to building core service rooms.

Review removal with Engineer prior to proceeding with removal. 11) Remove all switches and related wiring from tenant partitions. 12) Emergency lighting circuits, all final connections to existing emergency lighting circuits to be co-

ordinated with First Canadian Centre Management prior to turning off breakers. Ensure all connection points are made ready for final termination just prior to turning off breaker. Once final terminations are complete contract building management to turn breakers on.

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NEW CONSTRUCTION 1) New conduit system installed in ceiling space for power, lighting, or communications shall be run

parallel to building lines. Support conduit from slab above. Do not support system from ceiling or ceiling hangars. Installation of any wiring/cabling Free Air Method is not allowed. All vertical rises for power, lighting or communication are to be concealed in conduit. Installation of any wiring/cabling free air method is not allowed.

2) BX cable shall not be used in electrical rooms. Utilize existing conduits where possible. If new

conduit is required run as described above. BX cable may be used for connection to recessed light fixtures, drops to switches and drops to receptacles in partitions. (Refer to item 19.)

3) Panel schedule shall be kept current at all times. Mark changes to existing schedules and provide

typewritten directory at completion of work. Location of new circuits shall be identified by type of load, feed and location.

Example: "Coffee receptacle Room 104." Provide "Duratape" labelling on all power receptacle covers. Example: "BB22” (This indicates panel `BB', circuit 22) 4) Alterations to existing fire alarm system shall be conduit and wire only. All additions and changes

shall be reported to building manager such that verification of system changes can take place. Identify all fire alarm junction boxes with red cover. All fire alarm system wiring shall be installed in conduit and all conductors shall be #14 AWG for alarms, #16 AWG for signal conductor signal, #18 AWG for multi-conductor signal. Connections shall be made to existing system as shown. Conduit and wire shall terminate at the fire alarm junction box in the electrical room.

5) All system shutdowns required to accommodate construction shall be carefully coordinated with

tenants and building manager. Provide a minimum of 48 hours notice of any system disruption to all affected parties.

6) Electrical rooms, ceiling spaces and tenant areas shall be left clean with all construction debris

removed. 7) Do not core or drill building structure without notifying building manager. Drilling method to be x-

rayed, wet core, then all openings to be sealed, caulked and fire stopped. 8) Electrical contractor to ensure electrical room door is locked and no hazard of exposed electrical

conductors exist at the end of each working day. 9) Circuits shall be fed from respective floor panel only. Add panel capacity if necessary. Do not feed

from other floor panels.

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10) Electrical contractor is to include all overtime charges related to work involved in working in existing spaces that are occupied. Electrical Contractor is not to disrupt any space not involved in this contract during normal working hours.

11) Electrical contractor is to remove and/or replace all BX cable in electrical rooms with conduit and

wire. 12) All conduits to be supported from building structure of a maximum distance of 2 metres. 13) All security doors to be tied into base building fire alarm system (all doors to fail to open position

upon alarm). 14) Low voltage switching to match existing, all changes to switching zones to be brought to the base

building operators attention. 15) All new exit lights to be of the L.E.D. type, Lumacell #LE 400, 120V, no DC, directional facing as

indicated on drawings. 16) Excessive electrical loading due to incandescent lighting, computer equipment, etc. may require the

installation of an electrical check meter. 17) All distribution to match base building.

All new final connections of devices to existing 600 volt riser duct and fire alarm system shall be done by an electrician nominated by First Canadian Centre Management. Co-ordinate with building management for payment of all associated costs. All electrical devices to be specification grade.

18) Upon completion of work, provide building management with as-built drawings. 19) All wiring shall be copper with TWU or RW90 x-link insulation in rigid galvanized steel conduit or

electrical metallic tubing. No wire smaller than No. 12 AWG gauge shall be used for branch circuit wiring. BX cable may be used as per attached drawing "Typical Wiring Diagram for Fixture Drops" Above removable ceilings from cast-in surface mounted junction boxes down to receptacles mounted in wall partitions, refer to attached "Typical Wiring Diagram for Communication Power/Outlet Drops."

Within new wall partitions to interconnect receptacles (around corners, over doorways not allowed).

With the noted exceptions, all 120 volt branch circuit wiring must be installed in rigid or EMT conduit. BX cable shall be complete with anti-short bushings. Wiring shall be colour coded to match existing installation. Rigid conduit shall be used for stub-ups from concrete slabs and for exposed runs below 2100mm from the floor.

20) All new fluorescent luminaries to be c/w Phillips GQM-2S40-TPC Ballast’s or approved equal and

warm white T12 lamps #F40T12/RS/EWII. 21) Emergency lighting circuits, all final connections to existing emergency lighting circuits to be co-

ordinated with First Canadian Centre Management prior to turning off breakers. Ensure all connection points are made ready for final termination just prior to turning off breaker. Once final terminations are complete contact building management to turn breakers on.

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22) An inspection will be carried out by the base building management prior to the replacement or installation of suspended ceiling tiles. The electrical contractor shall advise the management when all work has been completed above the suspended ceiling and shall allow at least 24 hours notice prior to installation of ceiling tile. Failure to notify the building management in time will necessitate the removal of all ceiling tiles for inspection purposes.

23) Communication cabling may be installed free air if it is supported independently. It cannot be tied to

supports for the suspended ceiling grid, life safety equipment or luminary cables.

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BUILDING STRUCTURAL GUIDELINES 1.0 Structural Description

The following provides a general description of the floor structure. For specific details refer to the structural drawings.

1.1 Street Levels

Conventionally reinforced concrete structure consisting of 10” floor slabs (254 mm) with 6” (152 mm) drop panels at column locations, typically; the pavilion area has 10” (254 mm) drop panels. Limited areas are constructed from 7” (180 mm) concrete floor slabs supported by composite steel beams (depths vary). 1.2 Levels 2 and 3 Conventionally reinforced concrete structure consisting mostly of 6” (152 mm) one-way floor slabs spanning between concrete beams (depths and widths vary). Limited areas are constructed from 2 ½” (64 mm) or 3” (76 mm) concrete topping over 3” (76 mm) metal deck spanning between structural steel beams (depths vary). 1.3 Levels 4 through 41 Conventionally reinforced concrete structure consisting of one-way floor slabs spanning between concrete beams (beam depths and widths vary). Floor slab depths vary, with typical office floors constructed with mostly 5” (130 mm) slabs. Some office floor areas including some of the floors designed for a higher design live load are constructed with 6” or 8” (152 mm or 203 mm) slabs.

2.0 Floor Design Live Loads Live loads for the structure: Street Level (West) – Tower & Pavilion 125 psf ( 6.0 kPa) Street Level (West) – Podium & Driveway 250 psf (12.0 kPa) Street Level (East) 100 psf ( 4.8 kPa) (plus partitions where applicable) 40 psf (1.92 kPa) West Tower: Levels 2 and 3 125 psf ( 6.0 kPa) Level 4 200 psf ( 9.6 kPa) Level 5 100 psf ( 4.8 kPa) Levels 6 through 36 70 psf (3.36 kPa) including partitions Level 37 200 psf ( 9.6 kPa) Level 38 100 psf ( 4.8 kPa) Levels 39 through 41 70 psf (3.36 kPa) including partitions Level 42 200 psf ( 9.6 kPa) Level 43 100 psf ( 4.8 kPa)

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West Tower Core Areas: Level 5 200 psf ( 9.6 kPa) Levels 6 through 35 100 psf ( 4.8 kPa) Levels 38 through 40 100 psf ( 4.8 kPa) The placement of any heavy loads, such as file rooms, libraries, major equipment, vaults and safes, should be reviewed by a structural engineer.

3.0 RENOVATION GUIDELINES A structural engineer should evaluate the cutting of all large openings including openings for items such as ducts or stairs. The structural engineer should review the effect of the openings on the building structure and should advise on whether or not reinforcing around the openings is required. A structural engineer should design any reinforcing required. Refer to the procedures outlined below for the cutting of holes up to 300 mm diameter. Note: the responsibility for the construction of any opening or penetration, the avoidance of damage to the structure and building services and safety shall remain with the contractor.

4.0 HOLES UP TO 300 mm DIAMETER THROUGH CONCRETE STRUCTURE 4.1 Beams Holes through beams should in general be avoided. A structural engineer has to advise on whether or not it is possible to cut a small diameter hole through a beam. There is a greater possibility of cutting a horizontal hole through the center of a beam than a vertical hole. The location of rebar must first be established using magnetic equipment or by chipping. The structural engineer will advise on which method is acceptable. The structural engineer will review the results and will advise on the final location of the hole. The hole should be cored.

4.2 Slabs

Holes should be located to avoid in slab services and should in general be located to avoid the cutting of reinforcing steel. The location of in-slab services and reinforcing steel should be determined by X-ray. The X-ray technician should interpret the image and should indicate the type and location of buried items. X-ray equipment can only give results on slabs up to 300 mm thick. A structural engineer should be advised of and should comment on the proposed cutting of all holes. The degree of review by a structural engineer is outlined in the following procedure.

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Drilling of holes up to 35 mm diameter.

The structural engineer should review and advise on the acceptability of cutting holes before the work is carried out. Carry out X-ray to determine the location of in-slab services and reinforcing steel. Locate holes accordingly. Drill holes. A drill will not penetrate reinforcing steel. In the event reinforcing steel is struck, remove the drill and re-locate the hole. Coring of holes up to 50 mm diameter The structural engineer should review and advise on the acceptability of cutting holes before the work is carried out.

Carry out X-ray to determine the location of in-slab services and reinforcing steel. Locate holes accordingly. The structural engineer may request a review of the information provided by the X-ray technician, on site, and may request the holes be re-located. The structural engineer will advise on whether or not reinforcing steel can be cut. Core holes. Holes over 50 mm diameter and up to 300 mm diameter. Holes should be cored. Chipping of holes may be allowed at the discretion of the engineer. The structural engineer should review and advise on the acceptability of cutting holes before the work is carried out. The structural engineer should review the information provided by the X-ray technician on site and may request the holes be re-located. The structural engineer will advise on whether or not reinforcing steel can be cut. Core or chip holes.

4.3 Walls

Holes should in general be located to avoid the cutting of reinforcing steel. There may be a need to avoid the cutting of services buried within the wall. The location of rebar should be determined by magnetic equipment on each face of the wall for walls of all thickness or by X-ray for walls up to 300 mm thick. X-ray should be used if the location of buried services is required.

A structural engineer should review and advise on the acceptability of cutting all holes. The procedure for cutting holes through walls and the level to which an engineer should be involved is similar to that outlined for cutting of holes through slabs. Note however, magnetic equipment may be used in lieu of X-ray where indicated.

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5.0 INSERTS

Power actuated fasteners penetrating up to 25mm are recommended for anchoring most devices to floors. Power actuated fasteners penetrating up to 25mm are recommended for anchoring light devices to the face of beams and walls and to the underside of slabs. Drilled inserts should be used for anchoring heavy loads. Drilled inserts should be used to anchor heavy items such as the tracks for rolling files. A structural engineer should be requested to advise in the case of doubt.

MECHANICAL SPECIFICATIONS: VENTILATION AND AIR-CONDITIONING General 1. Perform work generally in accordance with the standards of materials and workmanship

established in the base building contract documents and as further specified. 2. Examine the site prior to submitting tender. Report any deficiencies in the documents or conflicts

between existing structure and proposed work, in writing, to the consultant. No additional cost allowance will be made for conditions, which existed at time of tender.

3. Ensure piping, ductwork and other items can be installed as shown prior to fabrication and

installation. Make changes at no cost to the owner, where work is fabricated or installed prior to reaching a solution where work conflicts with the existing building or the work of other trades.

4. Ensure reported deficiencies are corrected. Re-inspection costs of previously reported

deficiencies which remain after certification of completion will be withheld from the contractor's final payment.

5. Reuse removed equipment (including sprinkler heads) in new work after repairing and

reconditioning any defective items. Turn over unused equipment to owner. Obtain landlord’s approval prior to x-raying and core drilling floor slabs. All core holes are to be sealed with fire stopping. Include in tender cost to review core holes by structural engineer. Guarantee 1. Furnish the owner with a written guarantee for a period not less than one year from date of

completion of the work. 2. Guarantee to replace or repair at no cost to the owner any defective material or workmanship

except where, in the opinion of the engineer, such defects are due to misuse or neglect by the owner.

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Permits, certificates, codes and fees 1. Give necessary notices, obtain necessary permits and pay required fees and taxes in order that

the work under this contract may be carried out. Shop drawings 1. Submit shop drawings of all mechanical equipment for review prior to fabrication or purchase. As-built drawings 1. Provide one marked up set of prints of work, indicating "as-built" conditions, after completion of

work. Exhaust fans 1. Provide Penn Zephyr exhaust fans complete with disconnect and Lektrol speed controllers as

follows:

Type model capacity static press rpm power (l/s) (pa)

A z-6 40 31 1050 50w/115v/1/60 B z-10 233 31 1075 130w/115v/1/60 C z-12 427 31 1075 280w/115v/1/60 D z-14 896 31 1075 400w/115v/1/60

2. Suspend fans with suitable vibration isolators and connect to ductwork using flexible connections.

Mount speed controller 1300mm above finished floor. Ductwork 1. Construct ductwork in accordance with SMACNA hvac duct construction standards - metal and

flexible, latest edition, to match base building construction. Install dampers where shown on drawings, and where required, to properly balance the system.

2. Mastic all duct joints. Patch existing ductwork where required to make airtight. Do not use tape. 3. Install rigid duct to all new and altered vav box inlet connections. 4. Provide flexible duct connections of Fab 4 not to exceed 1.5 m at sloped glass installations only. 5. Provide flexible duct connections of Flexmaster TL Triplelock not to exceed 1.5 m. Do not splice

flex or reuse damaged sections in new work.

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6. Ductwork less than 28 gage is not acceptable. Duct insulation 1. Duct dimensions given are internal or 'free area' dimensions. Enlarge ductwork to accommodate

internal insulation, where specified. 2. Externally insulate all new and altered rigid supply air ducts with 25 mm fibreglass flexible duct

insulation of 12 kg/cu.m. density, unless specified. Apply with adhesive, lap edges 50 mm minimum and secure with fire resistant cord.

3. Internally insulate acoustic ductwork with neoprene coated fibreglass 70 kg/cu.m., 25 mm thick

duct liner. Adhere with 100% coverage adhesive and mechanical fasteners at maximum 300 mm centres both ways.

4. Do not apply external insulation to internally insulated ductwork. Existing air terminals and vav boxes 1. Air boots and troffers are as follows:

Type

A air boot, Hart & Cooley pdh-1,1219 mm, 76 mm, 200 round connection, 105 l/s.

Bb air boot, Hart & Cooley pdh-1,1524 mm, 50 mm, 200 round connection, 85 l/s.

C air boot, Hart & Cooley pdh-1, 914 mm 50 mm, 200 round connection, 65 l/s.

D troffers, Hart & Cooley td dual with 150 mm oval top inlet, volume and pattern controllers and matte black finish.

2. Existing vav boxes are Hart & Cooley model mpm vcv, c/w attenuator of the following capacities:

Type inlet size max l/s

A 125 dia. Inlet 76 l/s Ab 125 dia. Inlet 113 l/s B 150 dia. Inlet 189 l/s C 180 dia. Inlet 307 l/s D 200 dia. Inlet 378 l/s E 250 dia. Inlet 614 l/s F 300 dia. Inlet 873 l/s

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New air terminals and vav boxes New vav boxes shall be E.H. Price model SPV 8000 c/w attenuator of the following capacities: 1. Size inlet size max l/s

6 150 dia. Inlet 188 l/s 7 175 dia. Inlet 236 l/s 8 200 dia. Inlet 330 l/s 9 225 dia. Inlet 400 l/s 10 250 dia. Inlet 453 l/s

12 300 dia. Inlet 661 l/s 14 350 dia. Inlet 840 l/s 2. Grilles, registers and diffusers shall be E.H. Price as follows:

'Aa' troffers shall be E.H. Price LTL with 150 mm side inlet black finish.

'A' air boot model pd50, 1200 long with 150 mm inlet, pattern control and volume damper, max. 57 l/s.

'B' perforated diffusers model pds 500 x 500 for t-bar ceiling installation, b-13 finish with

neck size as shown on drawing.

'C' square curve diffuser model scd 500 x 500, b-13 finish with neck size as shown on drawing.

'D' linear diffuser model SDS75 with damper and pattern controller, no. 2 mounting frame for

drywall ceiling application and ready for field painting. Diffuser to be set for horizontal discharge unless otherwise noted. Length & slot quantity as shown on drawing.

'E' return air grilles shall be E.H. Price core 80 aluminum half inch egg-crate, white finish for

lay-in ceiling.

'E1' 200 x 500 'e2' 300 x 500 'e3' 500 x 500

'F' t-bar supply diffuser tbd 4100, 1524 long, 150 mm inlet, 165 l/s.

'G' square panel diffuser model spd 500 x 500, b-13 finish, sizes as shown on drawing.

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Thermostats Remove all Johnson Control thermostats and replace with Landis & Staefa inc. Thermostats. 1. Model TH193-235, dual, single (3) pipe, with cover 192-256, high volume for control to vav box

and radiation control valve. 2. Model TH192-22, 2 pipe, with cover 192-256 for control to vav box. Thermostats to have concealed adjustment indicator and shall be installed at 1300 mm a. Fin. Floor. Coordinate with interior designer and div. 16. Balancing and testing Contract Hydro-air Engineering Services or Enviro-metrics Technical Services, Balancing and Adjusting ltd. To perform all balancing and testing. Provide three copies of the air balance reports to the consultant. 2. Include the cost of supplying and installing 10% of the vav box controllers. Minimum one

controller. Include the cost to perform a 2 hour site visit to make final adjustments to suit the tenant once they have fully moved into the premises. Set boot/diffuser deflectors for horizontal discharge prior to balancing. Fire stopping 1. Firmly pack core hole with minimum 4 lb/ft

3 (65 kg/m

3 ) dense non-combustible mineral wool to

within 3/4" (20 mm) of top side. 2. Fill remaining 3/4" (20 mm) with instant firestop 344gg. Trowel surface flush and smooth. 3. Apply 1/2" (15 mm) wide bead of instant firestop 344gg around pipe.

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MECHANICAL SPECIFICATIONS: PLUMBING, DRAINAGE AND FIRE PROTECTION General 1. Perform work generally in accordance with the standards of materials and workmanship

established in the base building contract documents and as further specified. 2. Examine the site prior to submitting tender. Report any deficiencies in the documents or conflicts

between existing structure and proposed work, in writing, to the consultant. No additional cost allowance will be made for conditions which existed at time of tender.

3. Ensure piping, ductwork and other items can be installed as shown prior to fabrication and

installation. Make changes at no cost to the owner, where work is fabricated or installed prior to reaching a solution where work conflicts with the existing building or the work of other trades.

4. Ensure reported deficiencies are corrected. Re-inspection costs of previously reported

deficiencies which remain after certification of completion will be withheld from the contractor's final payment.

5. Reuse removed equipment (including sprinkler heads) in new work after repairing and

reconditioning any defective items. Turn over unused equipment to owner. Guarantee 1. Furnish the owner with a written guarantee for a period not less than one year from date of

completion of the work. 2. Guarantee to replace or repair at no cost to the owner any defective material or workmanship

except where, in the opinion of the engineer, such defects are due to misuse or neglect by the owner.

Permits, certificates, codes and fees 1. Give necessary notices, obtain necessary permits and pay required fees and taxes in order that

the work under this contract may be carried out. Shop drawings 1. Submit shop drawings of all mechanical equipment for review prior to fabrication or purchase.

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As-built drawings 1. Provide one marked up set of prints of work, indicating "as-built" conditions, after completion of

work. Piping materials 1. Provide new piping material, free from rust and dirt and in first class condition. 2. Use dielectric couplings where joining copper to steel pipe. 3. Make reductions in water pipe with eccentric reducing fittings installed to provide drainage and

venting. 4. Grade horizontal drainage and vent piping in direction of flow in accordance with plumbing code. 5. Provide cleanouts in drainage piping in accordance with plumbing code and in accessible

locations. 6. Chrome plate exposed piping of any material in washrooms. 7. Conform to the following schedule:

Sanitary drainage and vent above ground: � 65mm & smaller - dwv copper with wrought copper or cast brass fittings & 50/50 lead/tin

solder joints. � 75mm & larger - cast iron pipe & fittings with mechanical joints.

Domestic hot & cold:

� Type l hard copper pipe with wrought copper fittings and 95/5 tin/antimony solder joints.

Fire protection: � Steel schedule 40 black pipe with screwed malleable iron fittings.

Connections 1. Connect to existing building services piping where shown on the drawings. Coordinate with base

building for suitable routing and connection. 2. Provide angle stops in each hot and cold water connection to plumbing fixtures.

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Fire Protection 1. Provide Viking model 'D' sprinkler heads with chrome plated finish escutcheon plates, where

required. 2. Provide fully recessed concealed sprinkler heads in areas with drywall ceilings as indicated on

the drawings. 3. Contract Viking Fire Suppression Ltd. to perform sprinkler and standpipe work. 4. Submit certificate of compliance with the Alberta building code. Submit certified sprinkler

drawings bearing the stamp of a professional engineer registered in the province of Alberta for City approval and provide assurance of "field review" and "compliance" to the City building director.

Cleanouts 1. Cast bronze or cast iron cleanouts with rust resistant coating and removable parts and stainless

steel retaining screws. Sink - type "s-1" 1. Sink: Steel Queen model kl202n, stainless steel, single compartment, 200 mm centres, rounded

corners, integral waste, 520 mm x 500 mm. 2. Trim: deck type faucet, 200 mm centres, Delta model 135. 3. P-trap: provide heavy cast brass adjustable p-trap with cleanout plug, cast brass ground joint

elbow and cast brass slip nuts. Hot water tanks 1. Provide Jetglas hot water tanks where shown on the drawings, as follows:

Type model power

a mi 12 ut5ss 3.0 kw, 208/1/60 Pipe insulation 1. Insulate domestic hot and cold water supply lines with 25 mm thick one piece or sectional heavy

density glass fibre insulation with factory applied all service jacket, Fiberglas 850 pipe insulation. Maintain vapour barrier on cold lines.

2. Insulate horizontal sanitary lines with 15 mm Fiberglas Aerocor pf-335 insulation (11kg/meters

cubed) with type rffrk facing.

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Hydrostatic testing 1. Pressure test domestic hot, cold and condenser water lines with water at 150% of maximum

operating pressure, for six hours without loss of pressure. Minimum test pressure 690 kpa. 2. Pressure test sprinkler lines with water at 1.4 mpa pressure for two hours without loss of

pressure. Test at maximum operating plus 345 kpa where system pressure exceed 1.0 mpa.

CONSULTANTS & CONTRACTORS MECHANICAL CONSULTANTS TMP Consulting Engineers TYZ Engineering Ltd. 200, 7330 Fisher St. S.E. 625 – 14

th Street N.W.

Calgary, Alberta Calgary, Alberta T2H 2H8 T2N 2A1 Tel: (403) 259-6707 Tel: (403) 284-1122 Fax: (403) 252-7066 Fax: (403) 284-1177 ELECTRICAL CONSULTANTS Stebnicki, Robertson & Assoc. Mulvey + Bannai International 403, 1240 Kensington Road N.W. 1220, 777 - 8th Avenue S.W. Calgary, Alberta Calgary, Alberta T2N 3P7 T2P 3R5 Tel: (403) 270-8833 Tel: (403) 262-7400 Fax: (403) 270-9358 Fax: (403) 233-0440 STRUCTURAL ENGINEER The Tenant shall employ only the Landlord's Structural Engineer for any improvements or renovations. Read Jones Christoffersen 200, 1422 Kensington Rd. N.W. Calgary, Alberta T2N 3P9 Tel: (403) 283-5073 Fax: (403) 270-8402

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GENERAL CONTRACTORS Current Landlord recommended General Contractors are: PCL Maxam 2882 - 11th St. N.E. Calgary, Alberta T2E 7S7 Tel: (403) 250-4800 Cougar Contractors #300 - 441 - 5th Avenue S.W. Calgary, Alberta T2P 2V1 Tel: (403) 261-4774 Fax: (403) 261-4868 Labbe-Leech Interiors Ltd. 2020 – 2600 Portland Street SE Calgary, Alberta T2G 4M6 Tel: 403-252-9991 Fax: 403-259-3356 Lignum Interiors Inc. Suite 202, 1608 17

th Avenue SW,

Calgary, Alberta T2T 0E3 Tel: 403-229-3144 Fax: 403-244-0056 Stuart Olson General Construction 360, 1121 Centre St., NW Calgary, Alberta T2R 2R1 Tel: 403-520-6565 Fax: 403-230-5323 Prime Projects 1770 Western Gas Tower 530 – 8

th Avenue SW

Calgary, AB T2P 3S8 Tel: 403-216-4701 Fax: 403-216-4707

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ELECTRICAL CONTRACTORS Current Landlord recommended Electrical Contractors are: Western Electrical Management Ltd. 3770 - 12th Street N.E. Calgary, Alberta T2E 8H9 Tel: (403) 291-2333 Fax: (403) 291-5118 Unitech Electrical Contracting Inc. #210 - 5824 - 2nd Street S.W. Calgary, Alberta T2H 0H2 Tel: (403) 255-2277 Fax: (403) 255-9785 MECHANICAL CONTRACTORS Current Landlord recommended Mechanical Contractors are: Caon Services #4, 3515 – 27

th Street N.E.

Calgary, Alberta T1Y 5E4 Tel: (403) 279-6641 Fax: (403) 279-6812 Deerfoot Mechanical Ltd. 4607 – 8A Street N.E. Calgary, Alberta T2E 4J6 Tel: (403) 291-5633 Fax: (403) 291-1443 Sprinkler work to be performed only by: Viking Fire Suppression Ltd. #3 - 4440 - 75th Avenue S.E. Calgary, Alberta T2C 2H8 Tel: (403) 236-7151 Fax: (403) 236-7493

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Section 8 FORMS