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LET’S GET STARTED 8500 Keystone Crossing | Indianapolis, IN 46240 2 0 1 5 P L A Y B O O K Team up with an MVP In ource S INC . Expressly prepared for

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Page 1: First bank playbook

LET’S GET STARTED

8500 Keystone Crossing | Indianapolis, IN 46240

2 0 1 5 P L A Y B O O K

Team up with an

MVPIn ourceS

INC.

Expressly prepared for

Page 2: First bank playbook

Deck founded InSource, Inc. in 1987 and, as its Principal Owner, has skillfully guided the company to become an influential annuity and insurance marketing firm, providing wholesale support in the majority of U.S. states. Drawing upon his more than 35 years of insurance and estate planning expertise, Deck serves on the management councils of three leading annuity carriers. He holds his 63, 65, 6 and 7 securities licenses. In his spare time, he enjoys taking family vacations, golfing, hunting, and hiking.

Deck attributes the true measure of his success to the strength of his family, which includes his wife, Patty, and five children, some of whom are actively involved with InSource.

We are family-owned firm located in Indianapolis, Indiana. Our mission is simple: We strive to provide superior product, service, and sales support to financial advisors and institutions who seek a high-level, quality relationship based on trust, integrity, and a sincere interest in mutual success. This model has served us well for more than 25 years.

InSource is a nationally recognized brokerage general agency serving the financial institution and broker dealer community. Delivering the best of both worlds, we are regionally managed, offer face-to-face external wholesaling to financial advisors, and full-service assistance coupled with dedicated internal support teams. We invite you to review our playbook and let us know if you have any questions.

Deck McCormick, CEO and Owner

Chief Executive Officer

DECK MCCORMICK

In ourceSINC.

Page 3: First bank playbook

In ourceSINC.

James C. Nickens. Jr.President

Joe GrecuExecutive Vice President

-

-

-

Prior to joining InSource, Jim provided sales leadership as Senior Vice President and Sales Manager for Key Investment Services LLC (KIS). His background includes Regional Investment Sales Manager /Vice President for Nat City Invest ments and Vice President and Affiliate Sales Manager for Fifth Third Securities where he was named Manager of the Year and qualified for the Presidentʼs Circle. Jim earned his bachelorʼs degree in psychology from Amherst College in Amherst, MA. and holds Series 6, 7, 24, 51, 63 and Life, Accident and Health licenses. In addition, he serves on the Board of Directors of The Ronald McDonald House of Indiana and the Girl Scouts of Central Indiana.

Joe brings to InSource 25 years of expertise in directing major business units in automotive, agriculture, heavy truck, construction, and marine industries. His background includes Fortune 500 companies Ford Motor Company and Terex Corporation. A graduate of Indiana University, he has completed executive education programs at Kellogg Business School and Princeton University. Joe served as a Commissioned Infantry Training Officer in the US Army Reserve and serves as co-chair of the membership committee of the National Association of Fixed Annuities (NAFA).

Executive Leadership

Skilled Professionals. Valuable Expertise. In ourceS

Your Annuity and Life Insurance Source INC.

Page 4: First bank playbook
Page 5: First bank playbook

2 0 1 5 I N S O U R C E P L A Y B O O K

Team up with an

MVP

AXAAllianz Life Insurance CompanyBannerIntegrity LifeJohn Hancock (life only)Lafayette LifeLincoln FinancialMetlife InvestorsMinnesota Life InsuranceMutual of Omaha

American GeneralAmerican National Insurance

United of Omaha

American EquityFidelity LifeForethoughtGenworthLincoln Bene�tOxford Life Insurance

A++ A.M. Best rating

A+ A.M. Best ratingNationwide LifeNorth American Life & HealthPrincipal LifeProtective Life InsurancePrudential Life Insurance Reliance StandardState LifeSun LifeThe StandardTransamericaUnited of Omaha

A A.M. Best rating

A- A.M. Best rating

Great American LifeLiberty Life Assurance Company of BostonNational WesternVoya

800.732.1489www.insourcemg.comTeller Referral

www.insourcemg.com 800.732.1489

WHAT TO LOOK FOR: WHAT TO SAY:MATURING CD Would you like to possibly.... - earn more interest? save money on taxes? leave more money to your family/loved ones?LARGE BALANCE -Do you have any immediate plans for this money?

- I see you have been able to save some money. Have you thought about diversifying your assets?-Would you like to possibly... - earn more interest? -save money on taxes? - leave more money to your family/loved ones?

RECENTLY: LOST JOB/RETIRED -Is your retirement plan still with you? -Have you taken care of your 401k yet?-Have you had a �nancial check-up? -Do you want to learn how to maximize your income?

LARGE AMOUNT OF DEBT -Is your family protected if something should happen to you?-Do you have a plan in place to protect your family if you die?

IRAS No IRA with the CU: -I noticed you don’t have any IRAs with us. Have you started saving for retirement? -Would you like to meet with an advisor to renew/set-up your retirement plan?20/21 Su�x with zero balance: -I see your IRA savings has a zero balance. Did you roll it over to another account? If yes... -When was your last review? - Are you happy with it?Have IRAs at the CU: -Have you made contributions this year? -Have you reviewed it recently? -Have you sat down with someone to learn all of your IRA options? This is just one of them.

LIFE EVENTS: BIRTH/DEATH -Have you reviewed your insurance within the last year?-Widow/Widower: Do you know we have a service to help those who have lost a loved one?-Divorced: Do you know we have a service to help someone in your situation?-Birth/Marriage: Now that your �nancial situation has changed, would you like to meet with one of our advisors to discuss your needs?

CLOSING: If yes - Would you like to schedule an appointment with one of our �nancial advisors to discuss __________________________________________?MISCELLANEOUS - TOO MANY QUESTIONS/TALKING SPECIFICS: -Are their products insured? -Due to the variety of products you would have to ask them. -They do have some products that are insured.

TALKING SPECIFICS... -I would really like to help you but I am not licensed in that area. -Those are all great questions. Unfortunately, I am not licensed to answer them. -Would you like me to have someone give you a call about your concerns?

N o t f o r p u b l i c u s e . F o r a g e n t u s e o n l y .

Introduction to Annuities Referral Training with Centers of In�uence,

particularly tellers

Agent-friendly alternative strategies to Certi�cates of Deposit

Page 6: First bank playbook

CA

IN

Wholesaler Regions

For agent use only. Not for public distribution.

Regional MapInSource, Inc. 800.732.1489 www.insourcemg.com

NATIONAL

NATIONAL

Mike GiftA graduate of Penn State University, Mike joined the InSource team in 2004 as a case manager. He later oversaw the case management department until his transition to the life sales team in 2006. Mike is motivated by helping advisors incorporate life insurance into sound financial planning with the successful combination of concept and product. Coupled with his background in case management, he is prepared to find the best carrier solutions, accommodating health and finance, for our advisors and clients.

Contact Mike Gift, Regional Vice President - LIFE INSURANCEToll-free: (800) 732-1489 ext 6155Direct: (317) 313-6588Email: [email protected]

Brian Lang is a welcome addition to the InSource team and comes to us with over 30 years of experience in the financial services industry, including 20 of those years working in the banking securities marketplace. Brian is a Certified Financial Planner® and holds Series 7, Series 63 and Series 24 licenses. His professional background includes working as a Registered Representative for LPL Financial and Huntington Investment; Regional Sales Manager for Fifth Third Securities and NatCity Investments; and Senior Vice President/External Wholesaler for Western Southern Financial Group Distributors.

Contact Brian Lang, Regional Vice President - ANNUITIESToll-free: (800) 732-1489 ext 6119Direct: (314) 591-7340Email: [email protected]

Brian Lang

Page 7: First bank playbook

Team up with an

MVP

In ourceSYour Annuity and Life Insurance Source

INC.

REGIONALLY MANAGED IN-FIELD, FACE-TO-FACE WHOLESALE SUPPORT DELIVERING ONE-ON-ONE CONSULTATION

Internal sales support teams to assist advisors with: Due diligence reviews on carriers and products Case design

WORLD CLASS SUPPORTOnline contractingConcierge underwriting for life insurance opportunitiesCase designComplete back-o�ce support

Review applications to reduce “NIGOs”/ missing documentsWork with advisors and carriers to ful�ll outstanding requirementsProvide status/communication updates to advisors

EASE OF ADVISOR APPOINTMENT PROCESS

OPTION #1

OPTION #2

New Advisor appointment - electronic entry utilizing SuranceBay

New Advisor appointment - via email to InSource. A one-time entry into SuranceBay

IllustrationsSales ideas/conceptsAdvisor appointments

Brian LangRegional Vice President,

Annuities

Mike GiftRegional Vice President,

Life

Jason WaltersInternal Sales

Consultant, Annuities

Tawna DeLongInternal Sales

Consultant, Life

Nancy HarrisOperations Specialist

Page 8: First bank playbook

Leverage InSource Advanced Specialty Areas

• Estate and Legacy Planning

• Business Liquidation

• Business Continuation Planning (Buy/Sell Agreements)

• Deferred Compensation Programs

• Restricted Endorsement Bonus Agreement (REBA)

• Single Pay Life Strategies Designed Client Needs

• Charitable Remainder Trust

• Long Term Care Planning

• Qualified Longevity Annuity Contract (QLAC)

• Medicaid Compliant Planning

• Restrictive Beneficiary Endorsement Contract

Assimilation and application of industry best practices including:

• Building a Thriving Annuity Practice

• Practice Management Disciplines

• Using Your Time Effectively and Efficiently

• Identify Clients that help you Grow Your Business

• Develop a Clear Vision to Reach Your Success

Training Targeted to Improve Your Results

In ourceSYour Annuity and Life Insurance Source

INC.

Carrier Fixed Index SPIAsee ** below

10/10/10 compliant

Master Dex X, Endurance Plus, Master Dex 3 (FL only), Allianz 360, Allianz 365i, Allianz 222, NY Master Dex, NY Master Dex Bonus, CoreIncome 7, Signature 7

10/10/10 compliant

Power 10 Protector, Plus Income, Power 7 Protector, Plus

10/10/10 compliant

Strategy 7, 10; Valued Lock 7, 10 ANICO EIA, ANICO Strategy Index Plus 7 & 10

10/10/10 compliant

American Legend III, Safe Return, Safe Outlook, American Valor 10, Amer Custom 10

10/10/10 compliant

Secure Index 5 & 7, Secure Index Opportunities Plus, Secure Index Outlook, Lifetime Income , Wealth Builder 6 & 8

10/10/10 compliant

OptiChoice 5, 7, 9; OptiPoint 8, 10

10/10/10 compliant

FGA 5 & 7; Index Select 5, 7, & 10

10/10/10 compliant

North American—NA 10, Income Choice 10, Performance Choice 8 , 8+

Keystone Index 5, 7, 10see ** below SecureLiving Index 5, 7 & 10 Plus, SecureLiving Growth + IncomeSecure Income

Provider

Income 150+

Indextra

In ourceSYour Annuity and Life Insurance Source

INC.

Rules of EngagementLIFE BUSINESS: Open for Life business.

Primary Customer Contact: Mike McReynolds

Other direct selling agreements:

New Business procedure:

Other approved lines of business:

Notes: Index annuities must go through broker dealer. Fixed annuity and life insurance business can be sold outside the broker dealer if advisor elects to do so. Product approval must meet an AM Best rating of A or better—Comdex 80 or above

Commissions

Product Approvals

E & O coverage is reduced by 50%. In these instances compensation level to the advisor is between the advisor and the marketing group with the negotiated compensation paid directly to broker dealer in order to receive production credit with broker dealer. Compensation outside of the broker dealer agreement can be paid directly to an advisor.

031315

Woodbury Financialincludes Broker Dealers:

• Royal Alliance• SagePoint Financial• Woodbury Financial

Miscellaneous: · The Advisor Group has two marketing groups (Crump & TNBC) contractually designated as Preferred Partners.· InSource is an approved “exception” marketing partner for indexed annuities. Other USAP members may also get approved if advisor requests it from appropriate broker dealer.· All “exceptions” must be approved by The Advisor Group and be advisor driven (i.e., advisor requested) & won’t be granted if requested by marketing group. · USAP and any member group will be treated like any marketing group under the terms mentioned above. InSource should continue working with Woodbury under current business practices for the balance of this year. • The Standard Index Select Annuity 5 and 7 - these 2 products cannot be marketed through the Advisor Group B/D’s.heir compliance department is requiring changes to the client brochure (noted 032212). ** through the broker/dealer and the rep must disclose any sales or compensation earned as an outside business activity.

InSource will publish and distribute Rules of Engagement for

FirstBank account to all InSource wholesalers and support

personnel which are obligatory and insures uniform execution

across all locations. In addition, an InSource Code of Conduct

has been executed by each of our external and internal

wholesalers and they must adhere to those standards.

Page 9: First bank playbook

T H E T O O L S T O D O T H E J O B

In ourceSINC.

State of the Art Industry Tools for Advisors

RETIREUP RETIREMENT PLANNING TOOL Modern cloud-based software Goal based tool designed by successful industry advisors Work collaboratively with clientsInteractive; Engages clientStress Test and Sequence of Returns optionsReduces Planning Time

SimplifySimplify

Your Life ONLINE LIFE INSURANCE APPLICATION SUBMISSION Simple and fast online application submission; less than 10 minutes

TRAININGInSource o�ers a comprehensive training syllabus designed to educate, train, and improve performance through higher closing ratios.New advisor orientation training

Advisor training plan may include successful educational materials, sales training, illustration creation, and action steps.Business practice management modules:

Identify and capture cross-sell opportunitiesReferral training with centers of in�uenceBuilding the advisor brand identity to become a trusted and knowledgeable resourceSafe money retirement income options

Social Security Review materials and training to integrate bene�ts into client �nancial planningMarketing strategies including what is selling, to whom and why.Sharing best practices/success stories to all advisors and managers through print or conference call updates. Training is conducted through multiple means (in-person; webinars; conference calls; regional meetings, etc.)Training is led by InSource personnel and/or core carrier personnel, as needed.

Reinforces importance of advisorDi�erentiates advisor from others

Application Status Report for Anthony Cook Case and Requirements Status as of 8/31/2015

Policy No: 1234XXX Date Entered: 7/27/2015Carrier: Minnesota Life Insurance Company Case Status: ApprovedProduct Name: Eclipse Indexed Life Benefit: 330,000Proposed Underwriting Class: Issued Underwriting Class: Standard Non-TobaccoProposed Modal Premium: 8,753.00 Annually Issued Modal Premium:Primary Advisor: Anthony Cook (Tony) Case Manager: Nancy HarrisContact: John Smith Case Manager E-mail Address: [email protected]: John Smith Case Type: Life

Item Status Requested Status Date Received

devieceRbaL - 5102/4/85102/4/85102/52/7AGParamed devieceRmaxE - 5102/4/85102/4/85102/72/7AGReplacement devieceRmroF - 5102/72/75102/72/75102/72/7AGapplication part 1, part 2, part 3, illustration Received - 5102/72/75102/72/75102/72/7AGallocation option devieceRmrof - 5102/4/85102/4/85102/03/7AGAwait devieceRlavorppA - 5102/6/85102/6/85102/4/8AGAwait Policy/Delivery devieceRtpieceR - 5102/41/85102/41/85102/6/8AG

Approved Standard NT due to history of atrial fibrillation Received - 5102/6/85102/6/85102/6/8AG1035 devieceRmroF - 5102/21/85102/21/85102/6/8AGGave the last of the outstanding information to Minnesota Life. Policy should issue next week Received - 5102/31/85102/31/85102/31/8AG

Policy No: B0069XXXX Date Entered: 7/17/2015Carrier: North American Company for Life and Health Insurance Case Status: Pending RequirementsProduct Name: Gustom Guarantee Benefit: 25,000Proposed Underwriting deussI:ssalC Underwriting Class: Proposed Modal Premium: 89.00 Annually Issued Modal Premium:Primary Advisor: Anthony Cook (Tony) Case Manager: Nancy HarrisContact: Sarah Brown Case Manager E-mail Address: [email protected]: Sarah Brown Case Type: Life

Item Status Requested Status Date Received

APS: Dr. John gnidnatstuOgnuoY - 5102/82/7AG 8/26 EMSI F/U…….8/19 Ok to send $148.80 prepayment…….EMSI spoke w/Lita in dr's office

Case Status on: Smith, John

InSourceInc

Completed Requriements - John Smith

Case Status on: Brown, Sarah

Completed Requriements - Sarah Brown

Outstanding Requirements - Sarah Brown

SAMPLE WEEKLY PENDING REPORTS

See next page for enlarged sample reports of:

Weekly Pending ReportAnnuity Pending ReportLife Pending Report

Page 10: First bank playbook

Sample Annuity Pending Report

ecaF cisaBmuimerPetaD sutatSsutatSderusnI yramirP# yciloPemaN tcudorPemaN reirraCrosivdA yramirP

005,12$ 00.005,7$5102/2/9dettimbuSyarG slohciN258580393102 LU noitcetorP).A.S.U( ynapmoC ecnarusnI efiL kcocnaH nhoJxoF yhtaK

Erin Moore Protective Life Insurance Company Protective Custom Choice UL-Lifetime, 9/13 B00634564 Joel Bowers Await Approval 9/2/2015 $4,172.52 $150,000

.79$5102/2/9deussInosnaH mailliW3706113UT31/9 ,sraeY 02-LU eciohC motsuC evitcetorPynapmoC ecnarusnI efiL evitcetorPrelluF nhoJ 39 $1,000,000

00,52$5102/2/9devorppArelgoW ahtraM80757006+orP efiL znaillAaciremA htroN fO ynapmoC ecnarusnI efiL znaillAnosrednA rehpotsirhC 0.00 $349,272

00.523,11$5102/2/9lavorppA tiawAsetaG kciR14357006+orP efiL znaillAaciremA htroN fO ynapmoC ecnarusnI efiL znaillAsdrawdE esahC $222,415

66.721$5102/2/9devorppAnoswaL leahciM41244700MY4102 raM 02 mreT-A-tceleS GAynapmoC ecnarusnI efiL lareneG naciremAnospmohT naeD $500,000

000,052$ 05.781$5102/2/9devorppAsirraH nerraW573251V02 mreT ynoloCynapmoC ecnarusnI efiL htrowneGdooG emiaJ

000,005$ 13.311$5102/2/9dettimbuSnamkaepS treboR829151V51 mreT ynoloCynapmoC ecnarusnI efiL htrowneGremarK oeL

000,05$ 05.362$5102/2/9dettimbuSpohsiB treboR808151V01 mreT ynoloCynapmoC ecnarusnI efiL htrowneGremarK oeL

000,051$ 87.02$5102/2/9dettimbuShcuP aruaL231251V01 mreT ynoloCynapmoC ecnarusnI efiL htrowneGgnuoY evetS

5102/2/9deussInoskcaJ akirE3306115UT31/9 ,sraeY 02-LU eciohC motsuC evitcetorPynapmoC ecnarusnI efiL evitcetorPnosniboR yerffeJ $374.71 $250,000

102/2/9dettimbuSsmailliW ycnaN2456113UT31/9 ,sraeY 01-LU eciohC motsuC evitcetorPynapmoC ecnarusnI efiL evitcetorPsirroM eisseJ 5 $82.05 $100,000

33$5102/2/9dettimbuSnworB nhoJ7756113UT31/9 ,sraeY 03-LU eciohC motsuC evitcetorPynapmoC ecnarusnI efiL evitcetorPsirroM eisseJ 2.56 $300,000

Judith Howard American General Life Insurance Company AG Select-A-Term 15 Mar 2014 YM00744215 David Pugh Pending Requirements 9/2/2015 $10,984.00 $3,000,000

00.286$5102/2/9dettimbuSnamtraH treboR46044700MY4102 raM 01 mreT-A-tceleS GAynapmoC ecnarusnI efiL lareneG naciremAkooC ruhtrA $250,000

000,05$ 80.33$5102/2/9devorppAreteT iraC039151V02 mreT ynoloCynapmoC ecnarusnI efiL htrowneGthgirW naneeK

000,5$ 05.87$5102/2/9gnidnePlloN aneL338251V02 mreT ynoloCynapmoC ecnarusnI efiL htrowneGnosliW dlareG

.28$5102/2/9gnidnePstreboR yT41253600B31/9 ,sraeY 52-LU eciohC motsuC evitcetorPynapmoC ecnarusnI efiL evitcetorPnosnhoJ eilseL 38 $250,000

72,891$ 00.005,13$5102/2/9dettimbuSnampahC cirE18533600BLU eciohC dexednI evitcetorPynapmoC ecnarusnI efiL evitcetorPsreyM nhoJ 8

000,002$ 00.240,87$5102/2/9gnidnePsiweL arabraB45518301LU xednI redliuB noitadnuoFynapmoC ecnarusnI efiL htrowneGrenruT kcirtaP

000,052$ 80.858$5102/2/9dettimbuSsirruB lliJ199151V01 mreT ynoloCynapmoC ecnarusnI efiL htrowneGnosirroM yemaJ

000,05$ 41.15$5102/2/9dettimbuSnosirraH rolyaT722251V51 mreT ynoloCynapmoC ecnarusnI efiL htrowneGsirraH samohT

000,05$ 87.081$5102/2/9dettimbuSbbeW loraC632251V01 mreT ynoloCynapmoC ecnarusnI efiL htrowneGrenruT kcirtaP

02$ 00.004,1$5102/2/9dettimbuSrehcsiF pillihP549990393102 LU noitcetorP).A.S.U( ynapmoC ecnarusnI efiL kcocnaH nhoJsivaD adnamA 0,000

1$5102/2/9dettimbuShtimS arabraB1456113UT31/9 ,sraeY 02-LU eciohC motsuC evitcetorPynapmoC ecnarusnI efiL evitcetorPenilK semaJ 01.32 $100,000

SAMPLE REPORT - Life Pending Business

Sample Life Pending Report

muimerPetaD timbuSsutatSderusnI yramirP# yciloPemaN tcudorPemaN reirraCrosivdA yramirP

Gerald Wilson Allianz Life Insurance Company Of North America Allianz 222 Annuity 71178476 Douglas Schneider Issued 8/15/2015 $110,945.37

Gerald Wilson Allianz Life Insurance Company Of North America Allianz 360 Annuity 71179855 Nicholas Schmidt Submitted 9/1/2015 $45,000.00

John Myers Allianz Life Insurance Company Of North America Allianz 360 Annuity 71178043 Edward Law Submitted 8/28/2015 $68,083.00

James Kline Allianz Life Insurance Company Of North America Allianz 360 Annuity 71179743 Michelle Nelson Submitted 8/31/2015 $45,000.00

Jon Adams Great American Life Insurance Company American Legend III 1196005900 Frances Webber Issued 8/27/2015 $102,561.88

Jeffrey Robinson Great American Life Insurance Company American Legend III 1196005898 Jason Fink Issued 8/26/2015 $85,810.04

Dean Thompson Great American Life Insurance Company American Legend III 1196006453 William Thompson Submitted 9/2/2015 $30,045.00

Erin Moore Great American Life Insurance Company American Legend III 1196006238 Frank Palmer Submitted 9/3/2015 $145,000.00

Wendy Low Great American Life Insurance Company American Legend III 1196006543 Paul Chapman Submitted 8/31/2015 $22,525.45

04.008,051$5102/03/8deussInosraL hpesoJ029201AA007 ytiunnA tceleS xednIynapmoC ecnarusnI dradnatSnosreteP dnomyaR

00.000,001$5102/91/8deussIsbburG laehciM019201AA007 ytiunnA tceleS xednIynapmoC ecnarusnI dradnatSnosleN sillyhP

00.005,52$5102/13/8dettimbuSsmadA mailliW050501AA005 ytiunnA htworG desucoFynapmoC ecnarusnI dradnatShtimS ynnaD

41.550,62$5102/32/8dettimbuSnonnaG yerffeJ067501AA005 ytiunnA tceleS xednIynapmoC ecnarusnI dradnatSyliaD ecurB

00.000,03$5102/41/8dettimbuSregoR reteP069501AA005 ytiunnA tceleS xednIynapmoC ecnarusnI dradnatSrelluF nhoJ

$987,326.28

SAMPLE REPORT - Annuity Pending Business

Report Samples that will be sent to First Bank back o�ce weekly

Page 11: First bank playbook

Application Status Report for Anthony Cook Case and Requirements Status as of 8/31/2015

Policy No: 1234XXX Date Entered: 7/27/2015Carrier: Minnesota Life Insurance Company Case Status: ApprovedProduct Name: Eclipse Indexed Life Benefit: 330,000Proposed Underwriting Class: Issued Underwriting Class: Standard Non-TobaccoProposed Modal Premium: 8,753.00 Annually Issued Modal Premium:Primary Advisor: Anthony Cook (Tony) Case Manager: Nancy HarrisContact: John Smith Case Manager E-mail Address: [email protected]: John Smith Case Type: Life

Item Status Requested Status Date Received

devieceRbaL - 5102/4/85102/4/85102/52/7AGParamed devieceRmaxE - 5102/4/85102/4/85102/72/7AGReplacement devieceRmroF - 5102/72/75102/72/75102/72/7AGapplication part 1, part 2, part 3, illustration Received - 5102/72/75102/72/75102/72/7AGallocation option devieceRmrof - 5102/4/85102/4/85102/03/7AGAwait devieceRlavorppA - 5102/6/85102/6/85102/4/8AGAwait Policy/Delivery devieceRtpieceR - 5102/41/85102/41/85102/6/8AG

Approved Standard NT due to history of atrial fibrillation Received - 5102/6/85102/6/85102/6/8AG1035 devieceRmroF - 5102/21/85102/21/85102/6/8AGGave the last of the outstanding information to Minnesota Life. Policy should issue next week Received - 5102/31/85102/31/85102/31/8AG

Policy No: B0069XXXX Date Entered: 7/17/2015Carrier: North American Company for Life and Health Insurance Case Status: Pending RequirementsProduct Name: Gustom Guarantee Benefit: 25,000Proposed Underwriting deussI:ssalC Underwriting Class: Proposed Modal Premium: 89.00 Annually Issued Modal Premium:Primary Advisor: Anthony Cook (Tony) Case Manager: Nancy HarrisContact: Sarah Brown Case Manager E-mail Address: [email protected]: Sarah Brown Case Type: Life

Item Status Requested Status Date Received

APS: Dr. John gnidnatstuOgnuoY - 5102/82/7AG 8/26 EMSI F/U…….8/19 Ok to send $148.80 prepayment…….EMSI spoke w/Lita in dr's office

Case Status on: Smith, John

InSourceInc

Completed Requriements - John Smith

Case Status on: Brown, Sarah

Completed Requriements - Sarah Brown

Outstanding Requirements - Sarah Brown

Paramed devieceRmaxE - 5102/42/75102/42/75102/71/7AG Re-scheduled for 7/23/15Fasting Blood devieceReiforP - 5102/42/75102/42/75102/71/7AG

devieceRSOH - 5102/42/75102/42/75102/71/7AGAsk NA for fee approval for APS: $148.80 Received - 5102/91/85102/91/85102/81/8AG

Policy No: 119000XXX Date Entered: 8/31/2015Carrier: Great American Life Insurance Company Case Status: SubmittedProduct Name: American Legend III Benefit: Proposed Underwriting deussI:ssalC Underwriting Class: Proposed Modal Premium: 30,000.00 Single Pay Issued Modal Premium:Primary Advisor: Anthony Cook (Tony) Case Manager: Nancy HarrisContact: Charles Smith Case Manager E-mail Address: [email protected]: Charles Smith Case Type: Annuity

Item Status Requested Status Date Received

Cash with App devieceR000,03$ - 5102/13/85102/13/85102/13/8AG

Case Status on: Smith, Charles

Completed Requriements - Charles Smith

Sample Weekly Pending Reportemailed to First Bank agents weekly.

Page 12: First bank playbook

2 0 1 5 I N S O U R C E P L A Y B O O K

Team up with an

MVP

MARKETING STRATEGIES BASED UPON ANALYTICS GENERATED BY INSOURCE, CARRIERS AND THIRD PARTIES.

Weekly business enhancement communications

Access to featured product list and rate sheets

Online Join.Me product training and sales positioning

NAIC Product Training

Weekly Media Report with articles and blogs on current industry and market issues.

Joint development of marketing pieces for campaigns on select products.

Co-branded Email Campaign

Features Issue Ages Minimum Guarantee

Includes a managed volatility index allocation on annual point-to-point with a spread crediting method, seven-year surrender period, additional cost income

rider automatically included

0-80

87.5% of total premium paid, minus any

w/drawals, credited at annual interest rate of no

less than 1.00%

Penalty-free bailout CAP; Inheritance Enhancer, Income Secure, Income Sustainer Plus riders available

<$100k 4.75% pt.-to-pt.cap

w/ 3.00% bailout cap;5.25% mo. Avg. cap

w/ 3.00% bailout cap; 2.20% fixed

>$100k 5.00% pt.-to-pt .cap

w/ 3.00% bailout cap;5.75% mo. Avg. cap

w/ 3.00% bailout cap;2.30% fixed

18-85 Q;

0-85 NQ

1.00% on 90%

Inheritance Enhancer, Income Secure, Income Sustainer Plus riders available; Extended Care &

Terminal Illness waivers available, 10% free withdrawals in first

contract year

18-85 Q;

0-85 NQ

1.00% on 100%

Penalty-free access available; Rollover/transfer funds from IRAs or qualified pension /profit sharing plans;

Reallocation; nursing care and terminal illness/condition benefits

0-85 Q & NQ 1.00% on 100.00%

10% w/d available year 2; Income Protector Withdrawal rider available; RMD;

Nursing Home & Terminal Illness waivers available (waivers not available in MA and PA).

$15k band 3.25% pt.-to-pt. CAP;

1.45% mo. CAP; Performance Trigger

2.75%; 2.00% fixed

$75k band 4.50% pt.-to-pt. CAP;

2.00% mo. CAP; Performance Trigger

3.50%; 2.00% fixed

0-80 Q & NQ

1.00% on 87.5% floating;| 1.00% on 100.00%

floating for: LA and WA.

$15K $100K+ $750K+1 yr Fixed Account 2.15% 2.15% 2.15%1 yr Point-to-Point Cap 4.00% 4.75% 5.00%Performance Trigger 3.10% 3.50% 3.70%Int. Rate Benchmark 3.05 3.60 3.75

Includes a managed volatility index allocation on annual point-to-point with a spread crediting method,

seven-year surrender period0-80

87.5% of total premium paid, minus any

w/drawals, credited at annual interest rate of no

less than 1.00%

Interest bonus equal to 25% of any interest credited (surrender charge, withdrawal requirements or annuitization requirements may lessen bonus received); Annual Rider charge 1.05% of the

accumulation value deducted monthly from the accum value and GMV (in most states).(1.00% DE,

MN). Blended index is made up of Dow Jones Industrial Average (35%), Barclays Capital U.S. Aggregate Bond Index (35%), EURO STOXX 50

(20%), and Russell 2000 (10%).

0-80

87.5% of all premiums paid, less withdrawals, credited at an interest

rate of 1.35% for the first 10 years, then a minimum of 1%

thereafter (varies by state)

Allianz Preferred**

A+

Allianz 222®

Annuity (10 yr. surrender charge period)

$20,000 Q and NQ

15% Premium bonus on all premiums during first three years, applied to Protected Income Value (PIV) not Accumulation Value. Interest bonus equal to 50%

of any interest earned from chosen allocations credited to the PIV (surrender charge, withdrawal requirements or annuitization requirements may

lessen bonus received). Blended index is made up of Dow Jones Industrial Average (35%), Barclays

Capital U.S. Aggregate Bond Index (35%), EURO STOXX 50 (20%), and Russell 2000 (10%).

0-80

87.5% of all premiums paid, less withdrawals, credited at an interest

rate of 1.35% for the first 10 years, then a minimum of 1%

thereafter (varies by state)

Allianz*A+

MasterDex X® (10 yr. surrender

charge period C52575 & R91077-01)

$20,000

4.00% bonus (vested over 10 yrs, surrender charge or annuitization requirements may lessen bonus received) on all premium received in the first 3

contract years,Optional Simple Income III Rider, Annual Rider cost is

.75% of the SWV deducted from the accumulation value and GMV (in most states)

8.00% simple roll-up

0-80

87.5% of all premium less withdrawals at

1.35% per year for the first 10 years, then a

minimum of 1.0% thereafter.

American General

A

Power 10 Protector Plus Income

(10 yr. contract)$25,000

3.00% Premium Enhancement (Bonus) Premium Enhancement (Bonus) is 3.00% for AK,CT, MN, MO, OH, and PA. Includes rider.

50-75 1.00% on 87.5%

American General

A

Power 10 Protector (10 yr. contract) $25,000

3.00% Premium Enhancement (Bonus) Premium Enhancement (Bonus) is 3.00% for

AK,CT, MN, MO, OH, and PA.0-75 1.00% on 87.5%

Great American

A

Safe Return (10 yr. contract) $25,000

Return of Premium included; Bailout CAP; Inheritance Enhancer, Income Secure, Income

Sustainer Plus riders available0-85 1.00% on 100%

6.50% (0-75)4.50% (76-80)

1.60% fixed (minimum fixed interest 0.10%) 3.25% S&P 500; 4.00% Barclays US Dynamic

Balance Index II ann. pt.-to-pt. cap (minimum cap 0.25%);

1.90% S&P 500 mo. sum cap (minimum cap 0.50%);

3.50% mo.avg. spread Blended Index (maximimum spread 12.00%);

2.95% ann.pt.-to-pt. spread Barclays US Dynamic Balance Index II (maximum spread 12%)

6.50% (0-75)4.50% (76-80)

1.30% fixed (minimum fixed interest 0.10%) (Fixed interest not available AL,DE,IA, KY) 2.75% S&P 500 ann. pt.-to-pt. cap

(minimum cap 0.25%);1.60% S&P 500 mo. sum cap

(minimum cap 0.50%);4.00% mo. avg. spread Blended Index

(maximimum spread 12%);

1 yr Fixed Account 2.50%1 yr Monthly Sum Cap 2.00%1 yr Point-to-Point Cap 5.00%

S&P 18-mo Point-to-Point 7.25%GLD 1 yr Point-to-Point 5.50%

4.75% (Q 18-75) 4.75% (NQ 0-75)

3.25% (Q & NQ 76-80) 2.25% (Q & NQ 81-85)

3.25% (0-80 ) 1.95% (81-85)

4.25% (0-75) 2.75% (76+)

Fixed 1.55% 3.00% S&P 500 & Russell 2000 ann. pt.-to-pt. cap;

3.90% Barclays US Dynamic Balance Index II ann. pt.-to-pt. cap (Minimum cap 0.25%)

(Maximum spread 12.00%) 3.25% ann. pt-to-pt spread

Barclays US Dynamic Balance Index II (Maximum spread 12%. (Minimum fixed interest 0.25%)

3.50% (Q 18-75) 3.50% (NQ 0-75)

2.60% (Q & NQ 76-80) 1.70% (Q & NQ 81-85)

Commission

87.5% of premium less withdrawals and any applicable premium

taxes, and the sum of the Minimum Persistency

Strategy Values (MPSV) for each strategy. MPV is implemented at the end of the surrender charge

period.

Interest Rates

* and ** Allianz Life Insurance Company of North America. Allianz Preferred products are only sold by producers authorized under the Allianz Preferred platform. Consideration for Allianz Preferred is subject to Allianz's review of agent history, background, and other factors. The A.M. Best rating of A (Excellent) is the third highest of 16 possible financial strength ratings, and was affirmed July 2014. Product & feature availability may vary by state. Other indexes may be available as allocation options in the Allianz products, as well.Bonus annuities may include higher surrender charges, longer surrender charge periods, lower caps, higher spreads, or other restrictions not included on non-bonus annuities.

INTERNAL USE ONLY. RATES ARE INTENDED FOR FINANCIAL ADVISORS ONLY.

5.50% pt.-to-pt.CAP w/ 3.00% bailout CAP;6.25% mo. Avg. CAP w/ 3.00% bailout CAP;

1.35% fixed

5.50% (Q & NQ 18-75) 5.50% (NQ 0-75)

4.50% (Q & NQ 76-80) 1.50% (Q & NQ 81-85)

6.50% (0-70)4.50% (71-75)

3.75% Annual pt-to-pt CAP; 2.90% mo. average spread;

1.75% fixed

1.75% Annual pt-to-pt CAP; 3.75% mo. average spread;

1.00% fixed

6.50% (50-70)4.50% (71-75)

RenewalFlex feature allows withdrawal of all or part of the accumulation value for an added cost. MVA not

available in IA, MN, PA, UT.

4.50% (0-75) 3.00% (76+)

Fixed 2.30% 4.75% ann.pt.-to-pt. cap S&P 500 & Russell 2000;

6.25% ann pt.-to-pt cap Barclays US Dynamic Balance Index II (Min. cap 0.25%)

(Maximum spread 12.00%) 1.50% ann. pt-to-pt spread

Barclays US Dynamic Balance Index II (Minimum fixed interest 0.25%)

6.50% (0-75)4.50% (76-80)

1.90% fixed (minimum fixed interest 0.10%) 3.75% S&P 500; 4.85% Barclays US Dynamic

Balance Index II ann. pt.-to-pt cap (minimum cap 0.25%);

2.10% S&P 500 mo. sum cap (minimum cap 0.50%);

3.00% mo. avg. spread Blended Index (maximum spread 12.00%);

2.20% ann.pt.-to-pt. spread Barclays US Dynamic Balance Index II (maximum spread 12%)

4.05% pt-to-pt CAP; 4.55% mo. Avg CAP;

2.45% fixed

4.50% (0-75) 3.35% (76-80)

3.25% (0-75) 2.45% (76 80)0-80

Page 13: First bank playbook

8500 Keystone Crossing, Suite 300 | Indianapolis, IN 46240Phone 800-732-1489 | Fax 317-259-4679email: [email protected]: www.insourcemg.com

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