First Aid Update Bridge to the 2015 Guidelines

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First Aid FY14 Accomplishments

• Budget Goal $5,050,000 Actual $5,208,000 +$158K• Chapter Goal $1,475,000 Actual $1,712,000 +$237K• Authorized 2,033 Instructors • Authorized 795 Training Centers • American Airlines Preferred Provider• NJ Bergen County Health Department Customization• NY Office of Family and Children Services Exclusive Provider• Member of the International Science Advisory Committee for

the development of the 2015 CPR and First Aid Guidelines• Acquisition of the Educational Market from McGraw-Hill

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NSC Acquisition of the Educational Market

• MGH no longer providing the educational market with first aid training

• June 1, 2014 NSC began marketing to new educational institutions for new adoptions

– Primary market – career schools and 2 and 4 year Colleges and Universities– Primary adoption times September – November (Spring) February – April (Fall)– Primary titles: First Aid, CPR and AED, Advanced First Aid, CPR and AED and Bloodborne

Pathogens

• January 1, 2015 MGH will no longer be able to sell to current educational training centers and instructors

• NSC and MGH are currently in a transition process:– 228 training centers– 1,069 instructors

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Bridge to the 2015 Guidelines• Guidelines announced October 16, 2015• NSC launch of new programs April 8, 2016• NSC Programs to be revised:

– NSC First Aid CPR and AED– NSC First Aid– NSC CPR and AED– NSC Pediatric First Aid CPR and AED– NSC Advanced First Aid, CPR and AED– NSC Train-the-Trainer– NSC Bloodborne Pathogens (2017)– NSC Basic Life Support for Health Care &

Professional Rescuers (?)– NSC Emergency Medical Response (?)

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Bridge to the 2015 Guidelines• Surveyed our customers

– Do not understand compliance issues regarding proximity– Top purchase drivers are delivery, quality of materials and

reputation of the provider– 85% of respondents are happy with their provider– Companies are unlikely to switch unless there is a change in

price, scheduling or service issues – NSC has poor brand recognition– 40% use outside instructors– 40% use in-house instructors

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Bridge to the 2015 Guidelines

In order to gain market share, NSC must become unique and distinctive

• Conducted Pilots at Gulf Power• Validated Scenario Based Training• Focus on High Risk Industries• Known as “Expert in Occupational First Aid”

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Bridge to the 2015 GuidelinesExpect the following changes:• Scenario-based training• First Aid first vs. CPR First• Expansion of BBP in First Aid, CPR & AED• New Packaging• Electronic Instructor Materials• Refresh of books every two years• New Administration• E-Instructor Cards

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Possible New Programs• Medical Emergency Response Plan and Team

Planning • First Aid, CPR, AED, BBP (3 completion cards)