FIRO-B Workshop®

Facilitator: Ian Govier

Croeso

Welcome

FIRO-B

Workshop

®

Facilitator: Ian Govier

At the end of this FIRO-B® Workshop, you will be able to:

• Identify the three (FIRO-B®) areas of human interaction or interpersonal need

• Explore each of the FIRO-B® areas on an individual & senior team basis

• Discuss how the FIRO-B® areas influence personal & senior team relationships

• Apply your understanding of FIRO-B® to personal development & improving senior team relationships

O would some power the gift to give us

To see ourselves as others see us

It would from many a blunder free

us! Robert Burns (1759–1796)

The Johari Window

The Johari Window

The Johari Window

The Johari Window

FIRO-B® stands for:

Fundamental

Interpersonal

Relations

Orientation- Behaviour

Essentially, FIRO-B® measures…

…how you typically behave with other people & how you expect them to act towards you.

FIRO-B® can dramatically increase your understanding of behaviour in areas such as the following:

• How you come across to others & why this may not be the way you see yourself or the impression you might want to make;

• How and why conflict develops between well-meaning people;

• How to understand your own needs & how to manage them as you interact with others.

What do I / we want to ACHIEVE or

CHANGE as a result of this

workshop?

Senior Squad

FIRO-B®

Dr. Will Schutz Psychologist

1925-2002

Originator of FIRO-B®

(1958)

“…people need people!”

FIRO-B® can be applied to:

Personal development Team development

Relationship counselling Conflict resolution

The FIRO-B® instrument identifies three areas of interpersonal need:

• Inclusion

•Control

•AffectionGW

Inclusion (I)

…recognition, belonging, participation, contact with others,

& how you relate to groups(refers to being involved with others)

Inclusion is about:

Control (C)

…influence, leadership,responsibility & decision making

(refers to power)

Control is about:

Affection (A)

Affectionis about:

…closeness, warmth, sensitivity, openness &

how you relate to others(refers to being ‘up close & personal’)

What do you consider to be some

of the key words or terms associated with the

3 Interpersonal Needs?

GW

Expressed

Wanted

The FIRO-B® instrument measures two dimensions for each need:

Expressed (e)

The behaviours a person expresses towards others (the behaviour that is actually initiated by you)

•Expressed Inclusion: how often do you act in ways that

encourage your participation in situations?

•Expressed Control: how often do you act in ways that

help you direct or influence situations?

•Expressed Affection: how often do you act in ways that encourage

warmth and closeness in relationships?

Wanted (w)

How the person wants others to behave or feel towards them

(the behaviour that is desired

or you wish to receive)

•Wanted Inclusion: how much do you want to

be part of others’ activities?

•Wanted Control: how much leadership and influence

do you want others to assume?

•Wanted Affection: how much warmth and closeness

do you want from others?

High / Low Behavioural Needs

ExerciseGW

High Expressed

Low Expressed

Low Wanted High Wanted

Need Area e.g. I, C or A

Essentially, FIRO-B® measures:

Frequency

Selectivity

FrequencyHow often the behaviour

will be shown

SelectivityHow many people will the behaviour

be shown to

(Fussiness)

Example of Guttman Scaling

1. My individual rights are important to me2. I would vote to retain my individual rights3. I would campaign to maintain my individual

rights4. I would actively campaign to maintain my

individual rights5. I would fight for my individual rights6. I would be prepared to use force to defend my

individual rights

Lowest intensity of opinion, easiest to accept

Highest intensity of opinion, most difficult to accept

Let’s predict our scores

Self-assessment• 0 - 2 (Low): the behaviours are rarely displayed

by you.

• 3 – 6 (Medium): the behaviours will be a noticeable characteristic of you but only some of the time.

• 7 – 9 (High): the behaviours are noticeably characteristic of you in most situations.

E

W

I C A

E

W

I C A

M H M

H L H

Lunch Time

Let’s examine actual scores

Exploring Personal & Team

FIRO-B® Scores

1. Which scale scores fit your self-concept most accurately?

2. Which scale scores fit your self-concept least accurately?

3. Based on the common history of the team members, which scale scores seem to be most / least like those that other team members would have predicted for you?

4. What values do you place on high or low scores on a particular trait? Do you evaluate a high score on Expressed Control as socially desirable or socially undesirable?

Select one person with an expressed medium score in one of the need areas and explore what this means for

them.

Remember scores are about selectivity and frequency.

Some things you may wish to think about:

How does this behaviour work positively for you?

Are there any times when it has caused you a problem?

If there are two people with the same medium scores, you may like to explore how that is different for each of them.

Person A Person B

In your groups, please look at the two profiles of people with the same score for Affection.

1. How might the highlighted scores be apparent to someone observing the behaviour of person A & B?

2. What challenges do you think each might face?

Please be prepared to feedback key points of your discussion to the rest of the group.

FIRO-B® and Team / Organisational Culture

Commitment & loyalty to

relationships

Access to powerful decision

makers

Informal

individual connections

Free exchange of information

Acceptance of

new employees

Widespread involvement &

recognition

Climate of openness

& fairness

Inclusion

DominanceOver dependence on

staff & managers

Consistency & clear policy & procedures

Blind obedience

Win / lose competition between

individuals & departments

Decisiveness & accountability

Control

Trust between managers & staff

General level of optimism

Encouragement & support given

& received

Warmth & ‘family feeling’

Frankness & candour

of feedback

Performance beyond

obligations

Affection

Final Thoughts

During this FIRO-B® Workshop, you have been able to:

• Identify the three (FIRO-B®) areas of human interaction or interpersonal need

• Explore each of the FIRO-B® areas on an individual & senior team basis

• Discuss how the FIRO-B® areas influence personal & senior team relationships

• Apply your understanding of FIRO-B® to personal development & improving senior team relationships

What will I as a Senior Team member

do differently

as a result of today’s workshop?

“If you want to see

change…

…be the change you want to see”

If we always do what we’ve always done…

…we’ll always get what we’ve always got!

…I’ll probably

do nothing

about it!

If I do nothing about it in 24 hours…

FIRO-B Workshop®

Facilitator: Ian Govier

Diolch

Thank You