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FINDING YOUR RESILIENCE
Presented by
Cigna Employee Assistance Program
Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
SEMINAR GOALS
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• Discuss what it means to be resilient
• Explore factors that influence your ability to be resilient
• Identify the role that resilience plays in your life
• Learn strategies to build up your personal resilience
• Know the benefits of your Employee Assistance Program (EAP)
Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
WHAT DO WE MEAN BY “RESILIENT”?
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Fall seven times, stand up eight. -- Japanese proverb
A RESILIENT
PERSON
Doesn’t give up
Takes action
Faces fears
Seeks solutions
Is able to adapt
Stays hopeful
Believes in self
Manages stress
Quotes, n.d.
Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
RESILIENCE IS A RESPONSE
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MINOR
STRESSORS
Adapt without
thought
LIFE-
THREATENING
STRESSORS
Automatically
seek safety
OTHER
STRESSORS
Response based on
interpretation
Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
WHAT SHAPES OUR ABILITY TO BE RESILIENT?
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Volume of stress
Intersects with vulnerabilities
Offset by strengths
This equation adds up differently for every individual.
Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
BEHIND THE SCENES
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The neurobiology of stress
• Threat response hardwired for survival
• Negativity bias overestimates danger
• Neural connections lock memory to fear
• Connections to rational brain weaken
Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
THE RESILIENT BRAIN
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• Rational brain is part of conversation
• Repetition reinforces positive feedback loop
• Gradually becomes preferred response
• Build connections with small steps
Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
HOW DOES THIS LOOK IN REAL LIFE?
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• Resilience may be signaled in small ways
• Lack of resilience may look similar to depression
• Look for strengths used in low grade stress
• “Tipping point” can show up with intense stressors
9 Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
Resilience
BUILDERS
Perspective
Purpose
People
Plasticity
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PERSPECTIVE
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Regain a sense of control
with a shift in perspective
• Let go of shame, blame, self-pity
• Pull focus out to see big picture
• Practice attitude of gratitude
• Remind yourself of capabilities
The ability to shift perspective can help you face fears, adapt, and take action. /
Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
PURPOSE
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Find your footing
and define a future
• Embrace who you are
• Look for meaning in difficulty
• Set goals; make them realistic
• Use moral compass to guide
The ability to find meaning can help you believe in yourself and not give up. /
Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
PEOPLE
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Turn to others to get and give support
• Can be a safety net
• Stimulates “feel good” hormone
• Find laughter
• Open your heart
The ability to turn to others can help you work out solutions and be more hopeful.
Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
PLASTICITY
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Use mindfulness to rewire response
• Lose the labels
• Turn down worries
• Know that the storm will pass
The ability to be mindful can help you create new connections and manage stress.
Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
A FIRM FOUNDATION
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Be well to be resilient
• Sleep resets mind and body
• Food can be friend or foe
• Exercise changes stress response
Don’t forget to keep your emotional and spiritual tanks full as well.
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RESILIENCE Finding in yourself…
a hopeful vision for what will come,
belief that you can achieve it,
strength to take action to accomplish it,
and a willingness to seek compassionate support
from others and yourself to take small steps forward.
The more you do this, the more you make it so.
BENEFITS OF THE EAP
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• Face-to-face sessions
• Confidential
• Prepaid
• Unlimited telephonic consultation
• Available 24 hours a day, 7 days a week
• Household benefit
• Work/life support such as
elder care, child care and pet care
• Financial services
• Legal services
Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
17 Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
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REFERENCES
Norris, F.H. (2010). Behavioral science perspectives on resilience. Retrieved from http://www.resilientus.org/wp-
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REFERENCES
18 Use and distribution limited solely to authorized personnel. © 2015 Cigna Some content provided under license.
All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and
Life Insurance Company, Connecticut General Life Insurance Company, Cigna Behavioral Health, Inc., and HMO or service company
subsidiaries of Cigna Health Corporation. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. All
models are used for illustrative purposes only.
8808891 10/15 © 2015 Cigna. Some content provided under license.
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