FINANCIAL EXCELLENCEMEASURING PERFORMANCE

KEY INDICATORS

Monthly Financial Reports

• Are you receiving monthly

• Growing net income

• Transfers to the GF

• How do you use them

Statistical Reports

oCompare monthly revenue per customer

oCompare monthly usage data

ROI

• Proactive measure

• Life of the revenue stream

• Other possible revenue sources

Current Ratio

• Indicator of working capital

Organizational

• Employee opinion surveys

• Employee turnover

• Ratio of benefits to salary

• Periodic strategic retreats