Amber Soucy

HCA459: Senior Project

Instructor: Eric Oestmann

September 21, 2015

E.N.T. & Allergy E.H.R. Integration Initiative

• Remain Relevant in an Evolving Healthcare Environment

• Technology is Becoming an Integral Part of Providing Optimal Patient Care

• How is E.N.T. & Allergy, Inc. Stacking Up?

• Opportunities

• Challenges

• Action Plan

E.H.R. Integration; Why Do It?

Remaining Relevant in Healthcare Today

• Patients Demanding Increased Access & Mobility

• Required as a Networking Tool with Other Healthcare Professionals

• Government Programs Require For Compliance

Key Stakeholders Will Demand Integration

• Meaningful Use/HITECH Act

• ANSI Protocols

• HIPAA

• Data Mining

• Data Processing

Regulation of Healthcare Industry

Technology in Healthcare: The FutureVIDEO:

Technology in Healthcare: Present

• Still using paper charts

• Missing out on incentive payments

• Fees assessed for claims processed by government payers

• Possible lack of compliance issues

AREAS OF IMPROVEMENT NEEDED

How is E.N.T. & Allergy, Inc. Stacking Up?

• Utilization of AthenaHealth for billing and scheduling purposes

• Patient portal

• Communicator capabilities

POSITIVE ATTRIBUTES

How is E.N.T. & Allergy, Inc. Stacking Up?

Clinicians Require Restructuring of Their Responsibilities and Skill Set

Health Information Management Technicians’ Require Restructure of Their Responsibilities and Skill Set

Challenges: Restructuring of Organization

• Review and modify existing HIPAA policies & procedures • Incorporate data breach rules

& requirements into new policies & procedures• Train Staff to remain

compliant

(Sanders & Kern, 2010).

Challenges: Maintaining Patient Privacy

• Transitioning paper records to E.H.R. will take time and money

• Learning to use this new system

• Preparing patients for transition & ensuring maintenance of human aspect of care

Challenge: Integration Itself

•94% of providers report that their EHR makes records readily available at point of care.•88% report that their EHR produces clinical benefits for the practice.•75% of providers report that their EHR allows them to deliver better patient care.

(HealthIT.gov, 2014).

Opportunities: Ease of Use & Enhanced Patient Care

• Government program incentive payments

• No more penalties on government reimbursements

• Ease of claim flow & increased reimbursements due to records specificity

Opportunities: Financial Aspect

Opportunities: Increased Compliance

LESS RISK FOR AUDITS, FINES & POSSIBLE JAIL TIME OR LOSS OF PRACTICE WITH THE USE OF EHRs

• What information from the paper chart is important to move to the EHR? • Where and how will the information be stored in the EHR • What is our go-live date? Will chart migration be initiated before the go-

live date? • How many people will be supporting the process? How many

workstations will be available?

Training Program: Assessment & Planning

• What are our goals? Do we want to become a paperless office? Or, do we plan to become an office with less paper? • Do we want to interface with

other organizations, such as labs, hospitals, or radiology specialists?

Training Program: Goal Setting

• Training • Learning to meet clinical

performance measures• Identifying Responsibilities

Training Program: Preparing Clinical Staff

THE ATHENA CLINICALS “DASHBOARD”

• Training• Learning to meet clerical

performance measures• Identifying Responsibilities

Training Program: Preparing Clerical Staff

• Training

• Learning about meeting measures

• Documentation

Training Program: Preparing Providers

ATHENA CHART EXAMPLE

Training Program: Preparing Patients

• Technology is changing everything

• Patient care is enhanced, profitability is increased, compliance is optimized

• Let’s Have Fun!!!

In Conclusion

Crossing the quality chasm. [Electronic resource]: A new health system for the 21st century. (2001). Washington, D.C.: National Academy Press, c2001.HealthIT.gov. (2014, March 19). Benefits of EHRs. Improved Diagnostics and Patient Outcomes. Retrieved

from http://www.healthit.gov/providers-professionals/improved-diagnostics-patient-outcomes Knowledge@Wharton-Wipro. (2014, December). Future of Industry: Patient Centricity. Technology Increasingly Key to Better Patient Outcomes. Retrieved from http://knowledge.Wharton.upenn.edu/article/technolog-increasingly-key-better-patient- outcomes/ Liebler, J. G. & McConnell, C. R. (2012). Management principles for health professionals (6th ed.). Sudbury,

MA: Jones and Bartlett. ISBN: 9781449614683.McCulloch, G., & Tegethoff, G. (2013). Meaningful use and its impact on healthcare technology management. Biomedical Instrumentation & Technology/Association for the Advancement of Medical

Instrumentation, 47(1), 30-34. doi:10.2345/0899-8205-47.1.30.Morrissey, J. (2014). Searching for the promise of mHealth. Hospitals & Health Networks/AHA, 88(1), 18-19. Sanders, D. L., & Kern, S. I. (2010). What the HITECH Act means for you. Data breach rules require new procedures. Medical Economics, 87(6), 26-29.TEDx Talks. (2014, November 14). What healthcare will look like in 2020 [Video file]. Retrieved from https://youtu.be/esugL07XANg.

References