FInal Project MGMT 404

Data Center UpgradeTeam Alpha Betas Thomas Basenfelder, Christopher Drnevich, Steven Quenzel, Anthony Martinez

DeVry University MGMT 404

Datacenter Upgrade

TABLE OF CONTENTS1. EXECUTIVE SUMMARY............................................................................................................................................3

2. PROJECT CHARTER..................................................................................................................................................3

3. PROJECT SCOPE STATEMENT...............................................................................................................................5

4. WORK BREAKDOWN STRUCTURE.......................................................................................................................8

5. RISK MANAGEMENT PLAN.....................................................................................................................................9

6. PROJECT SCHEDULE AND BUDGET WITH ASSIGNED RESOURCES.......................................................10

7. COMMUNICATIONS MANAGEMENT PLAN......................................................................................................10

REFERENCES.....................................................................................................................................................................12

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Datacenter Upgrade

1. Executive Summary

Our project for the course project will consist of upgrading our data center. Our current setup consists

of two computers running remotely; one is the main game hosting server while the other runs backups of the

important information on the main server. We were able to gather together 100,000 dollars for the upgrade

and plan on setting up shop in a dedicated room. The upgrade will require brand new servers capable of

hosting multiple gaming servers at once, racks to house the equipment, selection of a new location, wiring said

location so it can handle a small data center, and routers/switches to connect the network to the internet. The

location needs to be capable of cooling the equipment or will need to be upgraded to allow for a system

capable of cooling the equipment. The data center will also host our website and will need a dedicated

connection to the Internet capable of at least 1000 Mbps for both the webserver and hosting machines. The

data center will be designed to host virtual servers for the latest games on the market. Currently our system is

only capable of hosting a single Minecraft server with a community of about 50 players on at any one time.

The data center will also host our website and will need a dedicated connection to the Internet capable of at

least 1000 Mbps.

2. Project Charter

Our goals are to take an existing database center, and move/upgrade it to a newer building.

We are trying to get bigger because we regrew out of our original size. We want to use better

equipment so we can get a bigger customer base. This is part of a larger project. This project will

create higher quality of online gaming. It gives a chance for developers to utilize the server’s limits.

We are taking our existing equipment, moving to a new building and adding on more

equipment for higher quality and better customer service. We plan on leasing a building as well as

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Datacenter Upgrade

leasing or owning equipment. The five outputs we will have are better customer service; increasing

the number of customers, increase the quality of gaming, stronger network band lines, and best bang

for the buck for the customers. This project is designed to meet all of the expandability of our

datacenter. This will also provide our customers with multi-able gaming platform and more server

availability.

Our goals are to stay with-in budget, complete our job on time, deliver on our promise to

having a better game center, focus on service continuity, and achieve greater cloud services. We plan

to cut costs by renting the datacenter space We are doing this project due to our customer’s demand

for server space and an option of playing a variety of games on our platforms. The upgrade will add

new servers capable of hosting multiple gaming servers at once. The new location will also provide a

cooler environment for the equipment.

This will be a financial gain for the owner as well as a better gaming experience for the

owner. Word of mouth promotion will help the revenue for the owner as well. We are acquiring the

building first, on 11/6/2015. We will spec out and order equipment on 11/9/2015. Also on 11/9/2015

we are setting up a date for our metro Ethernet. Next, we are getting the equipment needed on

11/13/2015. We start wiring up the servers on 11/14/2015. Also, on 11/14/15 we are getting the

installation of metro Ethernet. On 11/18/2015 we will be doing a stress test on the servers to make

sure they work well with high volume.

A beta testing invite to our customers will be on 11/20/15 to 11/22/15. On 11/25/15 we are

doing an editing and reviewing/bug repair to our servers. 12/07/2015 is the launch date of our servers.

We are doing our own quality control so we are monitoring everything. Getting the servers up and

running would be our minimum success. We will monitor and measure our success by seeing how

well our servers work and how smoothly the customers like it. The project owners will determine it a

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success if we stay in budget, the work being completed and the servers being used to their maximum

potential.

. Estimated budget is $100,000.

Estimated Labor $0

Estimated Materials $10,000

Estimated Contractors $0

Estimated Equipment and Facilities $75,000

Estimated Travel $1,000

Total Estimated Cost $86,000

Major risk #1, being unable to acquire server space.

Major risk #2, not able to acquire servers at our price.

Major risk #3, not able to acquire licensing for software.

Major risk #4 no source of transportation.

Major risk#5, inoperable servers upon receiving them.

Major risk #6, being unable to activate Internet service on time.

Major risk #7, HVAC failure causing temperatures to rise, cause damage to servers.

3. Project Scope Statement

Our goal for this project will be to relocate our existing gaming database center and expand

our servers due to high demand from our customers for more server space and ability to access

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multiple gaming platforms from our servers. At the moment we are providing service with 1 server

and 1 backup server for redundancy, our goal will be to upgrade to 20 new servers.

Phase One:

This project will create higher quality of online gaming for our customers and it gives a chance for

developers to utilize the server’s limits. We will be leasing a datacenter colocation which will provide

the HVAC to keep our servers at the proper temperature, and also will be providing powering and

also back up redundant power. This colocation will also have onsite security and monitoring of space

and will alert us if there any major issues at the location. The space will require one to two racks for

our 20 per U servers and switches and routers and for future expandability. We will be responsible for

the wiring of our servers, routers and switch and choosing our service provider.

Phase Two:

Once we have acquired our server colocation we will begin the process of acquiring our 20 new

servers. We have decided to obtain Dell Power edge R730 Series servers and a Cisco 10 Gigabit

Switch.

Phase Three:

We will set date of product arrival and call our local service provider for activation of their Metro

Ethernet service and set a date for installation. The service provider will supply us with a 1 Gbps

bandwidth and a router for access into the Internet. As the equipment arrives at our old location we

will verify that the servers are actually working and no damage was done from the transport. We will

then transport all of our equipment to the new colocation site and begin mounting servers and switch

to the rack. (Router will be already mounted to rack since service provider supplies the router to us.)

Phase Four:

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As installation of servers and switch has been complete we will begin with the wiring of the

servers to the switch and then to our router. We will be using Category 6A wiring of our network.

Phase Five:

Once we have finalized wiring of our network we will begin stress testing the servers and also

acquiring licensing for the servers for the games we will be providing to our customers, We will be

keeping our customer updated of our progress with social media and our website.

Phase Six:

As our internal stress test comes to a conclusion we will make any adjustments that are needed and

we will begin the next set of testing with a BETA test with our customers testing the server. We will

invite a certain amount of customers to come and test our servers for an allotted time most likely a

weekend to test servers, this will also give the customer a chance to give feedback to us and report

any bugs or issues with the server so we can attempt to resolve prior to actual launch. We will also

begin advertising of launch date so customers can be prepared and also for new customers to

purchase games prior to launch (eg. PRE-ORDER)

Phase Seven:

As our beta testing comes to a conclusion we will take any input our customers had during this

phase and work on making any improvements to the server prior to launch. We will keep updating

our customers via social media and our website with any changes and setbacks if any.

Phase Eight:

We will advertise via social media and website of any updates and launch date. On launch date we

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will have on site support just in case any issues arise and we can resolve in a timely manner. Servers

will be open to all customers and website will be fully functional for customers (forums, server status,

game FAQ, support etc.)

4. Work Breakdown Structure

1. Location1.1. Find colocation (Anthony)1.2. Meet with building owners (Anthony)1.3. Decide on necessary rack space (Anthony)1.4. Sign Lease1.5. Finalize location (Anthony)

2. Hardware2.1. Calling Dell for quotes 20 Power Edge R730 Servers (Tom)2.2. Purchase in full Cisco 10 Gigabit switch from Amazon.com (Tom)2.3. Purchase in full 20 Power Edge R730 Servers (Tom)2.4. Purchase in full 1000 foot roll of Cat 6A cable and RJ-45 connectors (Tom)

3. Setup3.1. Moving equipment to colocation (All)3.2. Put servers in rack (Steve)3.3. Put switch rack (Steve)3.4. Call local service provider for Metro Ethernet (Anthony)3.5. Wiring racks and plug in servers to switch (Chris)3.6. Initial software install and operating system installation and webserver setup (Chris)3.7. Install Gaming server software and configure Configuration Files (Chris)3.8. Acquire domain name and forward IP address (Chris)3.9. Basic stress test to ensure stability (Chris)

4. Beta Testing4.1. Website testing and finalizations (Thomas)4.2. Invite players to the servers and advertise for the beta testing (Steve)4.3. Monitor servers performance (Chris)4.4. Fix bugs (Chris)4.5. Correct Configuration Files as needed (Chris)4.6. Continue beta test until major bugs are worked out (Thomas)

5. Release5.1. Release Full Website (Thomas)5.2. Advertise for release (Steve)

5.2.1. Advertise on our website (Steve)5.2.2. Advertise on our Facebook and Twitter page (Steve)5.2.3. Advertise using Google ads with yearly payments paid in full (Steve)

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5.3. First day patches (Anthony)6. Close out

6.1. Continue monitoring servers. (Chris)6.2. Watch for bugs and release patches (Chris)6.3. Continue advertising until we reach max capacity (Steve)6.4. Update to the latest games as they release (Thomas)

5. Risk Management Plan

Risk NameRisk

Description

Impact Probability Risk Ranking Positive/Negative

Proactive Response

Plan

Trigger Event

Reactive Contingenc

y Plan

VH,H,M,L,VL

VH,H,M,L,VL

What is the risk color code ?

Is this a positive or negative risk from the risk matrix?

What proactively can be attempted to make the risk happen or prevent it?

What do you think will trigger the event?

What are your backup plans if the risk should occur?

Servers do not arrive on time.

If servers do not arrive on time, the project will fall behind schedule.

H H Red Negative

Track process of server and making sure shipment is on time

Parts do not ship on assigned date.

If possible, have a backup supplier identified and standing by.

Service Provider

Unable to have service provider activate on time

M L Yellow Negative

Making sure the service provider we want has service ran into building

Unable to acquire ISP at a reasonable time

Acquire another ISP

Security

Vulnerability to DDOS and/or breach of data

H M Yellow Negative

Basic DDOS protection and Firewall software

DDOS attack

Backup Domain name and also verify if any data has been taken

UPS failure UPS battery Failure VH VL Yellow Negative

Having a back up UPS , Spare battery for UPS

UPS failure

Go to site replace unit

Equipment failure

Server failure when booting up

M VL Green NegativeHaving spare parts for server

Parts failure

Replace parts or call vendor for replacement server

Transportation Failure

Unable to move server to new location

M VL Green Negative

Having a back up vehicle for transportation

Broken down vehicle

Replacement vehicle

Software crash

Software fails on server causing customer to not enter game servers

VH L Green Negative Back up programs

Loss of software

Installing back up software

Additional Server Cost

Bulk order server costs VH L Yellow Positive

Research multiple vendors

Purchasing multiple servers at once

putting extra funds into other part of project

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Mass Subscriber

Influx of subscriber VH H Red Positive

Advertising exclusive downloads for servers at a certain price

Hosting over 15,000 subscribers

Adding exclusive content monthly

6. Project Schedule and Budget with assigned Resources

Please see GANT chart

7. Communications Management Plan

VERBAL COMMUNICATION WEEK 1WHAT WHEN WHERE OWNER ATTENDEESSkype(Shared Screen)

FridaySaturdaySundayTuesday

Online ProjectManager

Project Team(Chris, Steve, Tom, Anthony)

















VERBAL COMMUNICATION WEEK 6

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WHAT WHEN WHERE OWNER ATTENDEESSkype(Shared Screen)








WRITTEN COMMUNICATIONWHAT WHEN METHOD OF

DELIVERYSENDER RECEIVER

Upload to doc sharing

Weekly Electronic Project Manager Professor

In conclusion, we stayed under budget and finished in time. Beta testing went well and we ended with a smooth release of our final service.

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REFERENCEShttp://www.dell.com/us/business/p/poweredge-r730/pd?~ck=anav

http://www.amazon.com/Business-Sg500-28P-Managed-Rack-Mountable-Category/dp/B00VXVVFLS/ref=sr_1_5?ie=UTF8&qid=1449883004&sr=8-5&keywords=cisco+sg500-28p

http://www.tierpoint.com/data-centers/pennsylvania/valley-forge/

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http://www.tierpoint.com/data-centers/pennsylvania/valley-forge/



http://www.dell.com/us/business/p/poweredge-r730/pd?~ck=anav

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FInal Project MGMT 404