FINAL PPT of Marketing

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    Coca-Cola was formulated in may 8,1886 bypharmacist John Pemperton.

    Coca-Cola was sold in bottles for the first time on

    March 12, 1894.

    The first outdoor wall advertisement was painted in the

    same year as well in Cartersville, Georgia .

    Today-300 Brands - 200 Nations

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    Pepsi was created in 1898 in North Carolina United States

    by Pharmacist Caleb Bradham.

    In 1905 Pepsi received its first logo redesign since the

    original design of 1905 and in 1929,the logo was changed

    again.

    Pepsi struggled and declared bankruptcy twice in 1931 due

    to world war.

    On three separate occasions b/w 1922 1933 , the coca

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    A) Product

    B) Price

    C) Place

    D) Promotion

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    Coke Brands Enjoy a

    High-Profile Global

    Presence

    Four of the top five

    leading brands

    Broad-based bottling

    strategy

    47% of global volume

    sales in carbonates

    PepsiCo Brands Enjoya High- Profile Global

    Presence Pepsi Owns the Worlds

    2nd Best-Selling SoftDrinks Brand

    Constant Product

    Innovation

    Aggressive MarketingStrategies UsingFamous Celebrities

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    COKE PEPSI

    5 Lakh Outlets 3.5 Lakh Outlets

    Tied up with Indian Oil Tied up with Bharat Petroleum

    Tied up with M TV for POP concerts Tied up with V TV

    12 volume-building, national-level

    consumer promotions

    8 volume-building, national-level

    consumer promotions

    Faulty Service in rush to beat PEPSI Better service than COKE

    Mobile vans concept launched in 1998 Prizes, Tattoos, Toys under the crown

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    Coca-Cola was the leading soft drink brand in India

    until 1977 when it left rather than reveal its formula tothe government and reduce its equity stake asrequired under the Foreign Exchange Regulation Act(FERA) which governed the operations of foreign

    companies in India.

    After a 16-year absence, Coca-Cola returned to Indiain 1993, cementing its presence with a deal that gaveCoca-Cola ownership of the nation's top soft-drink

    brands and bottling network. Cokes acquisition of local popular Indian brands

    including Thums Up (the most trusted brand inIndia21), Limca, Maaza, Citra and Gold Spot providednot only physical manufacturing, bottling, and

    distribution assets but also strong consumerreference.

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    Coca-Cola India produced its beverages with7,000 local employees at its 27 wholly-owned

    bottling operations supplemented by 17

    franchisee-owned bottling operations and a

    network of 29 contract-packers to manufacture arange of products for the company.

    Sanjiv Gupta, President and CEO of Coca-Cola

    India, joined Coke in 1997 as Vice President,

    Marketing and was instrumental to the companyssuccess in developing a brand relevant to the

    Indian consumer and in tapping Indias vast rural

    market potential.

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    On Aug 5,2003 report published by Indias centre for science and

    environment(CSE an NGO) made headline across the country which

    said 12 major brand of soft-drink sold in New Delhi contained high level

    of pesticides which leads to brain damage.

    Products that failed were :-

    i) Mirinda lemon

    ii) Coca cola , Thums Up

    iii) Fanta

    iv) Mirinda Orange

    v) Pepsi , Diet Pepsi and Blue Pepsi

    vi) 7 up and Mountain dew

    vii) Limca, Sprit

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    Brand Level of pesticide

    Mirinda Lemon 70 times

    Coca-cola 45 times

    Fanta 43 times

    Pepsi 37 times

    7 Up 33 timesMirinda Orange 39 times

    Limca 30 times

    Blue Pepsi 29 times

    Mountain Dew 28 times

    Thums up 22 times

    Sprite 11 times

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    Source: CSE Press Release, Hard Truths about Soft Drinks, 8/5/03.

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    India Parliament announced ban on soft drinks.

    Various state govt decided to send samples to lab for

    testing.

    Activist groups began protest against the soft drink

    comapaies.

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    CSE tested 3 bottles each of 12 different brand for thepresence of 32 different pesticides used in India.

    They followed US environmental protection standard

    procedure and also used GAS CHROMATOGRAPHY

    which was further supplemented by mass spectrometry

    which identified chemical beyond doubt.

    PepsiCos own report in an independent lab , Vimta Labs

    showed no detectable pesticides.

    Rajeev Bakshi (country head) charged that CSE report

    was base less and should be disregarded.

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    Sanjiv Gupta coke president also went on theoffensive side on this serious alligation.

    Hindustan coca cola beverages move to Bombayhigh court challenging the Maharashtra govt.

    confiscation of huge stock of its aerated waterproducts from a plant in Pune, followingalllegation of pesticides.

    Meanwhile the state secretary, food and drug

    administration made it clear that govt. will taketough stand.

    FDA officials of the state visited all the six bottlingplants in the state in 2nd week of August andissued a van on disposal of existing stock.

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    The Bureau of Indian Standard (BIS) indicated that pesticides must beabsent and set a limit of 0.001 ppm.

    Bakshi attacked European Union (EU) norms saying that the EU had a

    vested interest in creating standard that would reports from developing

    countries.

    Irrespective of the desirable level of pesticides, most experts agreed

    that the removing pesticides from water was neither difficult nor

    expensive.

    One method of removable of pesticide is reverse osmosis and other is

    activated

    carbon technology which track bulky pesticides and break them

    down.

    Random sam le surve conducted in Delhi a few da s after the CSE

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    i) On 21 August 2003, the govt. announced that samples of 12 soft drinks

    brands had been tested and found to have pesticide content with in the

    safe limit.

    ii) The Health minister Susma Swaraj added that only 3 samples of softdrinks were found to have pesticide levels below the EU norms. And in

    others it was above the limit.

    iii)As soon as Swaraj made the statement in parliament, an agitated

    opposition charged that bribes were involved.

    iv) Strangely enough following the ministers announcement both CSE

    and the soft drinks manufacturers

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    Communicate openly with key constituents,including the public, the media, employees,franchisees, the trade/channel, state and nationalgovernment, and suppliers. Open, honest

    communication is key to communicating a spirit ofpartnership and a willingness to resolve the issuein a way that benefits the Indian consumer.

    Choose to differentiate as a more sociallyresponsible company. Though a united front forCoke and Pepsi was a successful tactic when thecrisis first broke, now is the time to takeadvantage of an opportunity to demonstrateleadership in a sphere that is critically important

    to your key constituents.

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    Recognize the upsize for reputational risk on acorporate level if the situation can be turned into

    a positive. By correcting the pollution in India and

    alleviating tensions at the local level, The Coca-

    Cola Company has made a deposit in its globalreputational capital account.

    Launch a campaign to educate the public, the

    government, and the media about environmental

    stewardship activities.

    Company Should come up with new effective

    advertisement as Coke did but Pepsi didnt show

    any interest.